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Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

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Bangalore Metropolitan Transport Corporation [BMTC] reviews & complaints page 139

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P
P. Lakshmi Prasanna
from Pune, Maharashtra
Sep 15, 2009
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Dear Sir/ Madam,

Today morning dated 15th Sep, 2009, i boarded a bus with number 43, that goes to K.R. Market at Maruthi Circle bus-stop near Srinagar. When i got into the bus, the conductor was near the back door of the bus. I was waiting for him to come and collect the ticket. In the very next stop itself, a lady ticket squad boarded the bus and asked me for the ticket. I told her i got in in the previous stop itself and the conductor was away so i was waiting for him to collect the ticket, but she was very reluctant to listen to what i am telling her and was demanding me to give 100/-. Also if i have to give any explanation, she asked me to come to station.

I was not even given the receipt for the amount i paid.

Is this the way to treat the passesngers? If these greedy squad cant do their job properly, they should simply sit in house and wash clothes or whatever. They cant target the passengers for money.

I request you to take action or atleast guide me how i can approach the higher authorities for the same. I am not going to leave this matter at any cost until that lady squad apologizes for the blunder she had done and pay me back my money.

Please do the needful.
Aug 14, 2020
Complaint marked as Resolved 
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    Dinesh
    from Bengaluru, Karnataka
    Sep 12, 2009
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    Hi, I am working in domestic call center, My shift is 4:00 PM to 11:00 PM, Usually i will get buses in Caunigham Road, Like 301E, 302 etc, i.e K.R Puram and Babusapalya Buses but, these buses are not giving stop in Caunigham Road, They will give Vasanth Nagar, This is happening from past 7 Months, I have given complaint to shivajinagar, In Puted complaint in complaint box, but there is no response, this happening now also....... so please i[censored] take action it will be usefull for me and other people also.............. Thank U.......
    bmtc buses - No tickets are giving .very very bad and cheating people or govenment.
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      Suvilasu
      from Bengaluru, Karnataka
      Aug 26, 2009
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      This is the real truth and the personal experience of a middle family Girl who has to take a bus @ Majestic Bangalore after 5pm. particularly with the buses with only 1 way -In,
      when ever any of the bus Stops, these bloody rouges run towards the bus (even though they dont need to take that particular bus) for harassing the women by touching the butt and the other parts.
      Aug 14, 2020
      Complaint marked as Resolved 
      Very difficult to get a solution.
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        Anu Var
        from Bengaluru, Karnataka
        Aug 18, 2009
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        The 328x bus series plies from Hoskote to Attibele/Sarjapura. Over the last few weeks, the bus-service has been very rare/irregular between 5:00 PM - 6:30 PM which is the peak hour when people are trying to go back home. This results in the one bus that comes being very crowded- around 50 people try to get in from every bus-stop. Request the BMTC to make this bus-service more frequent, at -least during peak ours since there are a lot of people who use this route. This is also helpful to people who work in the whitefield area of Bangalore but are staying at Hosur, Anekal etc. Similarly, it will be great if the freqeucny of 600 & 601 can also be increased.
        Aug 14, 2020
        Complaint marked as Resolved 
        The frequency of bus 171 is very less in the morning peak hour. The bus will be heavily crowded and there will be no chance for anyone to get in to the bus.
        Dear sir / Madam,
        This is Rajya lakshmi . Iam travelling Daily from basavanagudi to BTM. But the buses are not coming in proper timings. Actually for one hour we are standing in the bus stops. No buses are coming. No frequent buses in this route. Over the last few weeks, the bus-service has been very rare/irregular between 7:00 PM -9:30 PM which is the peak hour when people are trying to go back home.Request the BMTC to make this bus-service more frequent, at -least during peak ours since there are a lot of people who use this route. Even bus came to bus stop also they will not stop the bus. They will cross the bus which was already in buststop. If they are doing like this, then people what they have to do If they waited more than 1 hour. Please check regarding this.
        Convenient buses to Sulthanpaly but invenient of conductors, Only drive will plays both the role driving as well as conductor.It really become a problem especially in morning sessions as people rushing to their work it was getting late everyday due dis inconvenince. Please arrange for the conductor atleast in Morning timings
        Dear sir / Madam,
        This is Mani . I am traveling Daily from Begur to Jayanagara. But the buses are not coming in proper timings. Actually for one half an hour we are standing in the bus stops. No buses are coming. No buses in this route. Over the last few weeks, the bus-service has been very rare/irregular between 7:40 AM -8:30 AM & 8:00 to 9:00 which is the peak hour when people are trying to go back home.Request the BMTC to make this bus-service more frequent, at -least during peak ours since there are a lot of people who use this route. Even bus came to bus stop also they will not stop the bus. They will cross the bus which was already in bus-stop. If they are doing like this, then people what they have to do If they waited more than 1 hour. Please check regarding this and as i am student most of our surrounding areas of students are going to college in jayanagara so please provide at least two buses between 7.30 to 8.30 it will be very helpful for most of students ...
        please provide the buses from begur to banasankari or jayanagara at morning and evening time which will be most helpful for students and the route travelers
        please arrange k3 bus between 8.30 to 10.15, almost for two hours bus from jayanagar to koramanagala is not available, whereas from opposite side every 15 min there is a bus.I wait for at-least 1 hour daily morning and finally go in auto wasting my time and money.Sixmonths back there was at-least one bus, now i dont find any K3 between this time.many people face the same problem at my bus stop.so plz plz do some arrangement...
        Thank u
        Stameema Jhones
        Do some arrangement for k3 buses between 8.30 to 10.15 am, almost for two hours bus from jayanagar 4th block to koramanagala is not available.thank u ...

        BMTC — Irregularity at the Bus Stages

        Hi,
        I'm a software engineer working in Bangalore at Madiwala, I'm Staying near Mekhri Circle. Every day i'm used to go through the Bus B-3, But Most of the Day that Bus is not Stopped at Mekhricircle. Today(19.04.2012) I was waiting for that Bus at 8.45, But the bus was not stopped at that Stage, even though me and 5 more along with me have showed a Sign. Kindly take necessary action against those Conductor and Driver for this Irregularity. They are used to do the Same atleast weekly thrice. I'm so Affected because of thier activity. I hope that BMTC Management will do needful to regularise such an Activities.

        Thanks.
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          Samarendra Satrusallya
          from Bengaluru, Karnataka
          Aug 12, 2009
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          Hi,

          There was only one direct bus 500N which was going via Diary to ITPL. But from yesterday onwards, the bus route 500N was withdrawn.As there is no other direct bus in this route to ITPL, the people suffers a lot to go to ITPL.We need to change three buses.So kindly run the 500N bus in this route or add direct busses in this route.

          Thanks,
          Sam.
          Aug 14, 2020
          Complaint marked as Resolved 
          Hi,

          Yes i agree, 500N was the ONLY bus connecting kormangala and ITPL.Lot of commuters are suffering because of cancellation of this service.

          Please resume this service asap.

          Thanks
          Pdas
          Hi,

          There was only one direct bus 500N which was going via Diary to ITPL. But from yesterday onwards, the bus route 500N was withdrawn.As there is no other direct bus in this route to ITPL, travelling becomes a headache.Please run the 500N buses, as these buses are the only alternative especially from areas like Koramangala.

          Thanks,
          SShetty
          Please increase the frequency of 500n Buses
          It is a real big trouble to we commuters who are dependant on this bus, 500N, to report to our daily work.
          When there are so many people plying by this bus, d dont think it is a right move to cancel this service, especially on working days.
          Request whoever concerned to restore this service.
          Ya..
          Now travelling become very tough for those who are depend on only these direct buses.

          So Please run the 500N buses for koremangala and ITPL areas.


          Thanks
          Please please Continue 500N bus route. it will help lots of ppl

          Thanks
          Vikram
          I am really furcated to face this. It was the core line of transport for all for all office going people. We made the in and out schedule as per the bus timing . Please arrange the alternative of the transport it is really hamper our life .

          Tapan
          Seriously we people are in trouble now, morning and evening we are depending this 500N only.. why they need to stop the service at this moment.

          In the same time lots of 500K is running as useless. Actually we need to increase the bus trips but at present "" Please allow at least one service of 500N Volvo from VIJAYANAGARA to ITPL. ""

          -------
          Ash
          Please restore the 500N bus facility. It was the only volvo bus going via Koramangala to ITPL.
          Yes, I completely agree...There should be more buses.

          Please restore the service of 500N
          Please send a complaint here also.

          http://www.bmtcinfo.com/english/cform.htm
          Please arrange the bus from St. Johns to ITPL. Its been very difficult to change buses to reach the destination. Please start the services ASAP.
          Please arrange a bus from St. Johns to ITPL. I have to either walk till silk board which takes nearly half an hour/ catch a bus at St.Johns and change one more buse to reach Marthahalli. Please arrange some BIG 10 services from St.Johns to ITPL
          Dear friend... happy news for all o[censored]s ... 500N Volvo service is re-started .. Today morning i got the bus from St:Johns junction... And i spoke with conductor he told evening also bus will keep the same the time ..
          No Bus facilities from Katriguppe to ITPL

          Hi,

          There was only one direct bus 500K which was going via Diary to ITPL. But from last week onwards, the bus route 502 and MBS-24 was withdrawn.As there is no other direct bus in this route to ITPL, the people suffers a lot to go to ITPL.We need to change three buses.So kindly run the 500 ordinary bus in this route or add direct busses in this route.

          It would be greatful if you could add 2 more bus between 11:00 AM to 12:00 PM, especially like 502 and MBS-24, which will be helful for middlecalls peoples.

          Thanks,
          Vinay
          I do travel from yelahanka to ITPL, I am also facing the same problem
          Hi,

          Can you please add more 500N buses ? Since there are regular commuters to christ college and other offices around dairy circle.As such many commuters like me have to thake 3 buses to reach forum or other place close by from vijayanagar .

          Thanx
          vvasudev
          There is only one irregular bus from Jumbo Savari Dinne to Shivajinagar ie. route no. 415 (29) and the condition of the bus is not good. At times it remains for repairs resulting no bus on that time/day. Usually commuters depends on this bus only leaving Jumbo Savari Dinne at 7.45 AM.The driver Mr Srikantesh and Conductor Mr.Yousuf who usually operate this route are very cooperative and humble employees.

          Request you to ply more good conditioned Jnnum Bus from Jumbo Savari Dinne leaving at 8 AM daily for Shivajinagar.

          Thanks and regards
          There is an urgent for one Volve bus service from Jumbo Savari Dinne to Shivajinagar starting from 8.15 AM in the morning daily and leaving Shivajinagar for Jumbo Savari Dinne at 6 P.M.

          Please oblige.

          Thanks and regards
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            Jagandeep Singh
            from Delhi, Delhi
            Aug 12, 2009
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            Hi,

            I want to know about 500N Volvo bus run by BMTC from ITPL daily evening at around 5pm and second one at 5:30 pm. Yesterday I was standing at Sathya Sai Hospital stop for around half an hour to catch 5:30 bus but all in vain.
            The bus haven't came.
            All of sudden has it been withdrawn?
            Is there anyone to answer my query.

            Thanks in advance,
            Jagandeep Singh
            Aug 14, 2020
            Complaint marked as Resolved 
            Hi Jagandeep,

            It happend to me also. i have waited busstop around half an hour for 500N . Then i saw the same driver and conductor in 500K and they told me thats bus(500n) Service was cancelled.
            Hi,
            A lot of other people including me are facing the same problem!
            I used to take 500N from Forum in the morning..but it seems it has been withdrawn abruptly!
            Travelling has now become really difficult! Can someone please address this issue?
            Dear friends... happy news for all o[censored]s ... 500N Volvo service is re-started .. Today morning i got the bus from St:Johns junction... And i spoke with conductor he told evening also bus will keep the same the time ..
            Can somebody tell me at what time 500N can be availed at jakkasandra stop in the morning? And in the evening at what time at graphite india stop?
            Morning .. in between 9:30 and 9:45 you can expect the 500N at jakkasadra bus stop .. evening time im not sure .. check it out this also .. http://www.bmtcinfo.com/english/v500N.html
            http://www.orkut.co.in/Main#Community?cmm=95370905
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              N.ARUN KUMAR
              from Bengaluru, Karnataka
              Aug 7, 2009
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              Hello

              I'am Arun the bus no-271A, Depot-8, KA01-F-3104, has no time sense. They are not doing the trip regularly, they are missing the 2 trips daily, The bus goes from Abbigere at 9.00am to Majestic & come back at 12.00pm . I dont know that why only this bus take such time. They are very lasy, Before the contract vehicle
              was good, but this govt vehicle is very slow .Please change the driver & conductor !
              No Timesense
              Hello

              I'am Arun the bus no-271A, Depot-8, KA01-F-3104, has no time sense. They are not doing the trip regularly, they are missing the 2 trips daily, The bus goes from Abbigere at 9.00am to Majestic & come back at 12.00pm . I dont know that why only this bus take such time. They are very lasy, Before the contract vehicle
              was good, but this govt vehicle is very slow .Please change the driver & conductor !
              Bus # 340Q. From St.Johns hospital to Electronic city.
              I was waiting for the bus since 8:20 to 10:A.M, but the bus din't turn up. They say there is bus for every 20mins. This wastes lot of my office timings. If this is the case going further, no one will be in a position to board public transport if they don't keep up the timings.
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                Deepthi
                from Mumbai, Maharashtra
                Aug 6, 2009
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                Hi,

                Recently there's 402T introduced from Yelahanka to ITPL which runs via Majestic, instead if you can change the route via ring road (hebbal...kr puram...ITPL) it will help many people travelling to ITPL and utilize this facility.I would request you all to take it seriously and action this.

                Thanks & Regards,
                Deepthi
                Aug 14, 2020
                Complaint marked as Resolved 
                I totally agree, I work at white field, I have to change 3 buses (Whitfield to Marthahalli, Martha Halli to Hebbal and Hebbal to Yelahanka) to reduce the travel time.

                Kindly consider changing the rute (hebbal...kr puram..Whitefield...ITPL).

                Regards
                Anil
                I fully agree.

                It will save lot of time and very convenient for every one. I am sure there will be lot of people who will start availing this facility.

                If anyone has schedule of this bus please share & what is the fare?
                Yes i agree with Deepthi...The route needs to be changed
                yep. there has to be a bus to yelahanka from marathahalli.
                Did anything happen to this request?
                There should be a direct volvo from Vidyaranyapura to ITPL via Marathhalli bridge.
                This comment is very much in the interest of the commuters. I don't think anyone would travel from Ylk to ITPL via majestic. BMTC should bring out some practical solutions & not make a mockery of itself by taking decisions like this.
                Why is BMTC not listening to this ?

                There should be volvo buses running between Vidyaranyapura to ITPB. It will help lots of people.

                Vidyaranyapura -> BEL Circle -> Hebbal -> KR Puram -> ITPB

                and/or

                Vidyaranyapura -> Yelahanka -> Hebbal -> KR Puram -> ITPB
                provide Volvo regular and frequent ervice to Yelahanka or allow Gold pass to Vayu Vajra atleast till Yelahanka
                its been 2 years since the original post. is it any different now ? does metro cover this route atleast to let bmtc sleep on this forever
                i was also works in itlp, dialy i was struggling to travel from yelahanka to itpl. It will be very helpful if 402T bus route change to ringroad instead of majestic.
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                  N.ARUN KUMAR
                  from Bengaluru, Karnataka
                  Aug 6, 2009
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                  Hello

                  I'm Arun On 04-Aug-2009, Tuesday i & my father was waiting for bus in Tollgate[Yeshwanthpura] from past 1/2 hr, For Abbigere the bus came from the yeshwanthpura but it didnot stop near Tollgate, Their was no one in the bus except driver & conductor, Please take action on them, I dont know the name of driver & conductor !
                  Route-271R [Yeshwanthpura to Abbigere] KA01-FA-2116, Depot-26 ..
                  Complaint marked as Resolved 
                  Verified Support
                  Aug 25, 2015
                  Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                  Dear Sir, We are getting updating pop-up message from this site from last few months back, so delay in reply. Sure action will be taken on your complaint. BMTC
                  Verified Support
                  Aug 25, 2015
                  Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                  Dear Sir, We are getting updating pop-up message from this site from last few months back, so delay in reply. Sure action will be taken on your complaint. BMTC
                  Hello
                  I am Arun on 04-Aug-2009 at 6.20 p.m, I and my father was waiting in Tollgate Bus stand [Yeshwanthpu
                  ra] for Abbigere from past 1/2 hr, The bus 271R came from yeshwanthpura but it didnot stop near toll-
                  gate the bus was fully empty their was no one in the bus except driver & conducter, I dont know the
                  name of driver & conducter, Please take action on them ...
                  Route no-271R, KA01-FA-2116, Depot-26
                  Hi

                  On 31st March 2010, at about 13.45 to 14.00 Hrs I was waiting for bmtc bus at Bandi Reddy Circle Bus Stop (specified stop), Sriramapuram, B'lore-21. Bus route no. 83D (from Bandi Reddy Circle to City Market) had come and took U-turn of the circle before the specified stop, but did not stop at the specified stop. The driver did not stop the bus inspite of my request to stop the bus at the specified stop where I was standing. On seeing me he has driven the bus at top gear with a grim face. I immediately lodged a complaint with bmtc and the complaint no. is 1109 on 31/3/10 at about 13.45 to 14.00 Hrs. Basically there are less bus frequencies at Bandi Reddy Circle and commuters are facing lot of problem. I do not know the driver or conductor's name. I had to walk to Devaiah Park ( 2kms away) and waste my time and enery being senior citizen because of the irresponsible public servants. I request you to kindly take immediate action on the concerned immediately and there should not be any repetition of such misbehaviour by any public servants. They are meant to serve the public and not to harm the public. Hope you will initiate immediate action if not already taken on the irrresponsible... Thirumal
                  Hi
                  Hi

                  On 31st March 2010, at about 13.45 to 14.00 Hrs I was waiting for bmtc bus at Bandi Reddy Circle Bus Stop (specified stop), Sriramapuram, B'lore-21. Bus route no. 83D (from Bandi Reddy Circle to City Market) had come and took U-turn of the circle before the specified stop, but did not stop at the specified stop. The driver did not stop the bus inspite of my request to stop the bus at the specified stop where I was standing. On seeing me he has driven the bus at top gear with a grim face. I immediately lodged a complaint with bmtc and the complaint no. is 1109 on 31/3/10 at about 13.45 to 14.00 Hrs. Basically there are less bus frequencies at Bandi Reddy Circle and commuters are facing lot of problem. I do not know the driver or conductor's name. I had to walk to Devaiah Park ( 2kms away) and waste my time and enery being senior citizen because of the irresponsible public servants. I request you to kindly take immediate action on the concerned immediately and there should not be any repetition of such misbehaviour by any public servants. They are meant to serve the public and not to harm the public. Hope you will initiate immediate action if not already taken on the irrresponsible... If they are physhic, let them not be there in the field of Public Service...Thirumal
                  I'm Prabhakar from Banaswadi would like to complaint for rash driving. a lady waiting for the bus near Mosque road at 12Hrs
                  and lady asked the Driver of 303C .wheather the bus goes to Banswadi. With Harsh reply ...and before the lady cud get down he started the bus and lady was underneath the bus. The Conductor commentswith lady "before starting from home see some good faces" all the bullock driver are driving the bus so. we wud like request to take action on this regards.
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                    Shruti Jain
                    Aug 5, 2009
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                    Bus number 335T Bus driver name: R a m e s h

                    Daily I take bus from K u n d a l a h a l l I to K T P O (stop next to I - Gate).
                    Since this is not an official bus stop for other local state buses, everyone prefers v o l v o s as they stop at K T P O.
                    Today I boarded the bus at 10am.
                    The bus driver did not halt the bus at the proper K T P O stop. When I requested him to stop the bus, he did not reply or react in any other way. He just closed the door & kept driving. Even on my repeated requests to stop the bus he did not do so & started speaking in k a n a d a .
                    I do not know the local language & that is one more reason why I prefer v o l v o s, at least why I preferred v o l v o s till date.

                    Is this just a complaint blog kind of thing, or does anyone of authority actually takes active interest in solving the issues logged by public?
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      P
                      prasannakumar
                      from Delhi, Delhi
                      Aug 4, 2009
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                      To
                      The Manager
                      BMTC
                      Majestic

                      Respected Sir

                      Regularly am commuting bmtc buses from kadabagere to m.g. road (5 hours spending for up and down travel!). Have taken recently Qly vajra bus (independent celbs) pass but no vjara bus through on the magadi raod to my residence in Kadabagere.

                      Kindly look into this matter and request you to provide the service at lease the near by my destination.

                      Thanking you

                      Yours truly
                      Prasanna K
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        Sandhya
                        from Delhi, Delhi
                        Aug 3, 2009
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                        I am a regular traveller in singanapalya to ITPL BMTC bus .On August 3 2009 Morning 9.20 am.I took a BMTC bus KA 01 574
                        it was so crowded.Next stop checking inspector got in .it was a lady. and she was askin 4 ticket .I said conductor dint come yet .I was holding the money also 4 ticket.She then talked smething in kannada to conductor and then conductor said he had cme der to give ticket.they suddenly started asking for 100 rs as fine else i hd to go police stn it seems.As i dint knw kannda and no body ws ther with me i had to finally agree to thm.. after next stop checking inspector got down.then wen i asked conductor he ws telling it is like that it seems..i was really a bad experience .It is an insult to entire BMTC. If i had a company i would have definitely not agreed to them
                        Complaint marked as Resolved 
                        Verified Support
                        Aug 25, 2015
                        Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                        Dear Sir, We are getting udatation on this site from last few months back, so delay in reply. Sure action will be taken on the complaint. BMTC
                        Verified Support
                        Aug 25, 2015
                        Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                        Dear Sir, We are getting udatation on this site from last few months back, so delay in reply. Sure action will be taken on the complaint. BMTC
                        Dear Sir/Madam,

                        My name is augustine,
                        Some on theft my purse on 05/05/2010. Inside of my purse only i am kept my BMTC monthly pass.
                        If in case any one using nowadays my pass please make fine as high much as possible.
                        Mention below is my ID and Pass details.

                        ID #: AA00427728.
                        Pass #: RPS 153795.

                        If you find that please mail to me. Mention below is my mail id:
                        augustine.[protected]@gmail.com
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                          Umay
                          from Bengaluru, Karnataka
                          Jul 28, 2009
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                          Respected Sir,

                          i am here submitting a compliant for the inconvenience caused to ladies in all buses. especially in Puspak or any other bus without conductor.
                          The whole bus is occupied with gents, they come till the conductors seat also & satnd. if they do this where & how shld ladies stand?? forget about seat, we atleast require a comfortable standing atleast.
                          these gents take advantage of crowd buses & n they misbehave.
                          could you please make some arrangements where the bus is equally given place for gents & ladies to stand & sit... increase the number of seats also if possible.

                          Ladies will also have no other go, they'l take the bus even if rush to maintian their office timings or so, but that creates lot of inconvenience to us.

                          Request you to immediately rectify this problem in all areas.

                          thank you
                          I agree with Umay, it happens to many ladies. Please take necessary actions
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                            Umay
                            from Bengaluru, Karnataka
                            Jul 28, 2009
                            Resolved
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                            Respected Sir,

                            Me, Umay working as HR in a company was travelling yesterday from Bhansankari to Bommanahalli around 3.30 pm to 4.00 pm and the bus number is KA -50, F-170, ticket no A[protected] for ur reference
                            I gave a note of Rs 100/- for ticket of Rs 9 to conductor as i had no change(and wanted change), he gave back the change for 90 Rs and wrote behind the ticket for Rs 1 n gave me the ticket. after 2-3 stops from Bhansankari, a lay gave him coins for her ticket n so i asked him for change. he said he'l give.
                            Later, when there was 2-3 stops ahead to Bommanahalli i asked him again he made a big nuisance in front of other passengers saying i asked him for change 5 times when it was only 2nd time. he again asked me to wait till stop when he had change with him.
                            so i asked him as to why he was shouting unnecessarily for my cash which he had to give.
                            our arguement continued and i aslo asked if we give 1 rupee less for ticket will u give us the ticket kya? so he got still more raised and for no reason he said "will u come home"!! which was very stupid of him, and so very illetrate to behave n say those cheap words .

                            I request you to immediately take action on him and give justice. Please teach them the proper manner & behaviour to follow with passengers.
                            Aug 14, 2020
                            Complaint marked as Resolved 

                            Advocate — Misbehaviour of B.M.T.C. Conductor

                            This is the Complaint against an Un-named conductor of B.M.T.C.Bus bearing no.KA-50 F-088. On 26.11.2009 at 9.15am i was travelling in the above named bus. It was full rush in the bus there was no place to stand or sit. Some passengers standing infront of me. Conductor came to me and asked me to go inside though it was full of rush. I asked him why r u telling me only to go inside. He abused me in a filthy language. I told him to give respect and take respect but he was continuingly abusing me and some passengers also told him to quite but he was talking too much. I told him to behave properly with passengers. But he created nuisence in the bus. It spoils my reputation and also time of the passengers. He stopped bus for sometime. All passengers started to abusing him then he started bus. Till i got down from the bus he was abusing me in a filthy language. It shows he is not fit for conductor job nor his behaviour is satisfactory. Remove him from service otherwist it spoils the reputation of B.M.T.C.
                            good day sir /mam

                            iam preethi (advocate)i travell by bus daily morning and evening from arekere to koramangala. and the bus K A 01-F1224 THAT IS 369L which goes from arekere to kr market .Here in this bus the conductor behave very rude and he dint give the tickets nad change for the given amount, and fro asking he stopped the bus and made me to get down from the bus shouting at me...wheni asked for the name of the conductor with the driver he told that the driver ids new.kindly take some action about thsi conductor because he always does to every one and do some thing in the favpir of public...thanks...or will go to the consumer court...just warn him about this thank you...

                            I request you to immediately take action on him and give justice. Please teach them the proper manner & behaviour to follow with passengers.

                            increase the number of 285 buses

                            always people will be hanging and going in 285 buses in yelahanka...please increase the number of buses for route number 285
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                              Javeed Shariff R
                              from Bengaluru, Karnataka
                              Jul 27, 2009
                              Resolved
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                              Dear BMTC,

                              KA -01 FA - 2269 bus driver was doing negligent driving. Here is what he did:

                              1. Stops in middle of the road to drop the passengers
                              2. The moment passengers are dropped, takes a swift right and occupies full road and does not even bother to see who is hurt.
                              3. Today during overtaking he came to extreme right blocked my car to move forward and would have been a major accident causing casulties.

                              Please advice your "idiotic drivers" to pay attention and not to hurry themselves and risk other commuters lives.

                              Regards,
                              Javeed
                              Aug 14, 2020
                              Complaint marked as Resolved 

                              BMTC — Negligence of the driver

                              There are lots of pick pockers roaming in silk board area. I was a victim today. It was around 12 PM when I took a normal fare BMTC 356 to majestic from silkboard. in just 2 minutes my mom shouted that her handbag zips was open fully. I thought may be she didnt close it properly and suddenly realized that my handbag was of less weight. When I saw my handbag, it was open too and my purse was missing. I immediately complained to the driver but he didnt even mind to stop the bus. I begged him to check the men around me. But he simply said, how can I, better you?? How does he expect a girl to check the pockets of men? I commanded him to take the bus to police station but he said the next police station is only at wilson garden(thou later i came to know that there is station in madiwala itself, just 1 minute there. Not even one man in the bus was willing to help me. There was a man who even told he cannot stop the bus just because of me. All my screams were of no vain. I would have definitely got my purse back if the driver had taken action on time. it is because of the negligence of the driver that I lost a huge sum and also a lots of stress and panic which I would never forget again. BMTC is definitely answerable to this. I even get a feel that the driver has a share. After seeing that no one is going to help me I got down so that i can take the steps to lock my accounts. I found the madiwala station and have raised a complained. But the driver's and public's is really paining and unforgettable.
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                                Sasikiran Angara
                                Jul 23, 2009
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                                Dear,

                                I travel by BMTC bus everyday to work. I have observed some of the conductors do not issue tickets when the passenger destination is near. They just take the money or some amount of the actual price and eating lot of money without issuing the ticket.

                                If suppose they have to issue a 3 rupee ticket, they are taking entire 3 rupees or only 2 rupees and returning 1 rupee. They are not issuing ticket unless asked.

                                This is a serious fraud and causing a major revenue loss to BMTC.
                                I request you to take action to stop such things.


                                Case Study:

                                30 conductors doing this fraud 20 times a day---

                                For every instance -- 2 rupees to conductor and 1 rupee to the passenger

                                If the conductor does this 20 times a day

                                20*2 = 40 for the conductor
                                20*1 = 20 for the passenger(s)

                                Total loss to government -- 60

                                Like this if minimum of 30 conductors doing the same way in a day

                                30*60 = 1800/day

                                In a month -- 1800*30=54000

                                In a year --- 54000*12=6, 48, 000 (~6.5 lacks)

                                Thank you.
                                Complaint marked as Resolved 
                                Verified Support
                                Aug 25, 2015
                                Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                                Dear Sir, We are getting updating pop-up message from this site from last few months back, so delay in reply. Sure action will be taken on your complaint. BMTC

                                BMTC — Asked for more than original fare

                                I was traveling from ITI gate to Lido. I used to give 9Rs as fare. A lady conductor asked for 12Rs as fare. I argued with her telling that i am a regular traveler. But she was not convinced and asked to give 12Rs. I have given the amount and traveled. The bus number is KA01FA 1793. I think the bus was from KR Puram to Majestic. My ticket number is NG 19 501306. This complaint is not for getting my money back, to make these people more concerned about the customers( travelers)
                                Date of travel:[protected]
                                Time of Travel: 9:50 AM

                                BMTC Conductors — Asked for more than original fare

                                I was traveling from isolation hospital to Hosnat Hospital(stop after trinity circle). I used to give 5Rs as fare. But now a days most of the conducors give ticket fro the extended destination and take more money.I am a regular traveler on this road.
                                Today the same thing happened with me.
                                Here are the details
                                BMTC KBS depot -07
                                Tkt No 01298321 Time 08:38:54 28/01/09
                                From I nagar police station To BNG club
                                And he took 7rs.
                                When I asked about the same the conductor said u should have told mayo hall; got down there and go where ever you want.I had to give the amount as i dont have any other choice.
                                Also conductors take the money and dont give the ticket also.
                                This thing is happening many times. I am fed of this.
                                This Has to stopped.
                                I was traveling from isolation hospital to Hosnat Hospital(stop after trinity circle). I used to give 5Rs as fare. But now a days most of the conducors give ticket fro the extended destination and take more money.I am a regular traveler on this road.
                                Today the same thing happened with me.
                                Here are the details
                                BMTC KBS depot -07
                                Tkt No 01298321 Time 08:38:54 28/01/09
                                From I nagar police station To BNG club
                                And he took 7rs.
                                When I asked about the same the conductor said u should have told mayo hall; got down there and go where ever you want.I had to give the amount as i dont have any other choice.
                                Also conductors take the money and dont give the ticket also.
                                This thing is happening many times. I am fed of this.
                                This Has to stopped.
                                Please do the needfull.
                                I used to travel from ulsoor to 4th main NGEF Sadanandanagar & usually i was paying a busfare amount of Rs.5/- which is the correct bus-fare to that stage, but, today i.e., on 3/3/09 in MBS 10 Bus-route from Kuvempunagar - Channasandra, bus No.KA-01 2495 the conductor asked for bus fare of Rs.7/- for which i told him that it was too much & i was travelling at bus fare of Rs.5/-, the conductor of that bus told that for past 3yrs he is working in same route & issuing ticket of Rs.7/-, but i have not seen him once also & i told him that u r new to this route & u can ask anyone in the bus & the fare to that stage is 5/- only but he argued with me & asked me to get down in the next stop.

                                I request you to kindly look into this matter & pls. instruct the new conductors the charges of the fares to each stages & accept the same from the public passenger.
                                i am sunil i was travel from annapuraesawri nagar to market daily in 242d time 8.15 but from last week that bus was not coming so please take an action and put a new bus to this route. please the do the needful urgently
                                thanking you
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                                  Rupesh Kumar
                                  from Chennai, Tamil Nadu
                                  Jul 23, 2009
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                                  Hi,
                                  I work for an IT firm in Prestige Tech Park located near JP Morgan - outer ring road. To reach this place, we need to pass through 3 different bus stations. (Vidyaranyapura to BEL, BEL circle to Hebbal and thnen to Silkboard).

                                  I really appreciate the work carried out by our Transport Minister Mr.Ashok, he recently introduced many VOLVO bus services to Vidyaranayapura side. Already there is one VOLVO BUS - 276G travelling from Vidyaranypura to ElectronicCity Via Majestic only.

                                  Since there are lots of IT companies on outer Ring Road between Marathalli -Sarjapur, I request BMTC to introduce one more VOLVO BUS to E'City or SilkBoard from Vidyaranyapura VIA BEL, HEBBAL so that many IT guys who are working on this area can utilize this service.

                                  Benifited commutters travelling from BEL/HMT, Jalahalli, Mathikere, Devsandra - New BEL Road and others.

                                  Hence request you to consider the kind request and facilitate people( Vidyaranyapura) with direct BMTC /SUVARANA or VOLVO( much appreciable) buses to E'City/SilkBoard.

                                  Thanks.

                                  Regards,
                                  Rupesh Kumar
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Yes...I do agree with Rupesh ...Direct bus from V'pur to silk board will help lot of IT people cummuting in this route daily.

                                  Thanks...
                                  Muttu
                                  I agree to this there no bus which goes thru' hebbal to Silkboard this will be beneficial for all commuters who are in ring road as well areas like Vidyaranyapura, Mathikere, BEL Cirle. We request you for this route.
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                                    K GOPALAKRISHNA KARANTH
                                    from Chennai, Tamil Nadu
                                    Jul 22, 2009
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                                    TODAY MY SON K GOUTHAM KARANTH WAS TRAVELLING IN 401K ROUTE FROM VIJAYANAGAR TO GOVINDARAJANAGAR(MY RESIDENCE) . HIS PASS IS VALID FROM YELAHANKA TO GOVINDARAJANAGAR. BUT CONDUCTOR OBJECTED HIM TO TRAVEL FROM VIJAYANAGAR TO GOVINDARAJANAGAR. MY SON TOLD THAT HE IS READY TO TAKE TICKET IF IT IS NOT ALLOWED. IN THE SAME TIME THE CONDUCTOR CEASED HIS BUS PASS AND ASKED HIM TO COME TO KENGERI (THE LAST STOP FOR THE BUS) AND TAKE THE PASS.. BY PAYING Rs 11/- HE TRAVELLED FROM VIJAYANAGAR AND WENT THERE. AFTER HALF AN HOUR ARGUEMENT HE HAD GIVEN THE PASS. AND TOLD THAT YOU CAN GO ANYWHERE I AM NOT BOTHERED.

                                    PLEASE HELP ME
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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                                      shantanuk123
                                      from Bengaluru, Karnataka
                                      Jul 8, 2009
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                                      Respected Sir,
                                      I wanted to bring the very unfortunate fact about the behavior of conductor of a BMTC bus in your notice, so that corective mesures can be taken by you against the person who are making the BMTC bus ride a unsafe experience.

                                      My wife has boarded a BMTC bus (KA 01 1109) today (8th July 2009) at around 12:10 PM from Seegehalli, Kadugodi (Janapriya Sai Darshan, Opposite to Shell Petrol Bunk) to go to Pragathi School, Kadugodi. She asked for a ticket for Pragathi School from conductor and purchased the ticket (A[protected] at Rs. 9/-. The conductor did not inform that the bus won't stop at Pragathi school and stopped the bus at Chansandra railway gate after the Kadugodi stop. When she complained about that to conductor and asked to stop, he mishaved with arrogant body language and voice. Finally he tried pull her by holding her hand and tried to slap her. My wife could save herself by shouting and holding his hand.

                                      This is very scary event and makes the people think twice before boarding the BMTC bus because of this kind of wild behavior of the conductors.

                                      Please do the needful.

                                      Thanks
                                      Shantanu



                                      Thanks & Regards
                                      Shantanu Karmakar
                                      (M)[protected] (Kolkata)
                                      [protected] (Bangalore)
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      Respected Sir,
                                      I wanted to bring the very unfortunate fact about the behavior of conductor of a BMTC bus in your notice, so that corective mesures can be taken by you against the person who are making the BMTC bus ride a unsafe experience.

                                      My wife has boarded a BMTC bus (KA 01 1109) today (8th July 2009) at around 12:10 PM from Seegehalli, Kadugodi (Janapriya Sai Darshan, Opposite to Shell Petrol Bunk) to go to Pragathi School, Kadugodi. She asked for a ticket for Pragathi School from conductor and purchased the ticket (A[protected] at Rs. 9/-. The conductor did not inform that the bus won't stop at Pragathi school and stopped the bus at Chansandra railway gate after the Kadugodi stop. When she complained about that to conductor and asked to stop, he mishaved with arrogant body language and voice. Finally he tried pull her by holding her hand and tried to slap her. My wife could save herself by shouting and holding his hand.

                                      This is very scary event and makes the people think twice before boarding the BMTC bus because of this kind of wild behavior of the conductors.

                                      Please do the needful.

                                      Thanks
                                      Shantanu


                                      Thanks & Regards
                                      Shantanu Karmakar
                                      (M)[protected] (Kolkata)
                                      [protected] (Bangalore)
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                                        k. Prajeesh
                                        from Mumbai, Maharashtra
                                        Jul 6, 2009
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                                        Hi Sir,

                                        After a long time i started travelling through buses. I boarded a bus from sarjapur signal to bellandur. I was shocked to hear that though Bellandur is the very next stop i was charged Rs. 5 for that. Could you please tell me what is the minimum rate? I don't think it is Rs. 5. the bus route was 500A. If i get to know the site from where i can get the bus fares it could be really helpful to me.

                                        Thanks,
                                        Prajeesh
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Aug 25, 2015
                                        Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                                        Dear Sir, We are getting updating pop-up message from this site from last few months back, so delay in reply. Sure action will be taken on your complaint. BMTC
                                        The minimum fare for BMTC bus is Rs. 3/-, but that is only upto 1.5 km. Can't say what the distance between Bellandur Gate and Sarjapur Road cross is.
                                        Yes,
                                        i do agree with that.
                                        Take this scenario : When you travel from Tinfactory(udayanagar) to Ramamoorthy Signal. The usual bus fare is 3Rs.
                                        but no one takes 3Rs. They always charge for KRPuram to Warma Road :Rs 5.

                                        If the ticket fare is Rs3.They wont give ticket, unless we ask that voluntaryly.
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