Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

On 16 Nov 2009, at around 6.20 I travelled from Madiwala to Shantinagar in a bus which waas told as shantinagar was the last stop. The bus driver was negligent all the while in driving and was thretening and abusing people who questioned his rash driving. The bus number is KA01-F-4748. It was so scary to travel in the bUS. I Request BMTC to take severe action on the driver.

Dear sir,

As i drive from BTM Lyt to Marthalli in my two wheeler near Kasabbanahalli i was standing in a road dew to traffic & behind their was BMTC Bus as traffic started moving that bus driver hitted my bike made to fall & i was hurt & bike got damaged driver just moved off from the spot without stopping the bus on the way i just saw their was no police & i got police but he was in right hand side & i was in left hand side & i missed it, even i dont know where to go give a complaint too.
Morning 9.40 Bus No.KA - 01 F - 4000 its a Pushpak....

Hello

I want to complaint against a BMTC bus conductor. Last saturday (24/Oct/09) me and my friend boarded a BMTC bus (201 M, KA05 C 878) from East End Circle around 8.25 AM. The conductor who was there in that bus took 11Rs/- from us and gave 10Rs/- ticket. When we asked about this, he asked us whether we know Kannada or not. As he came to know that we do not know Kannada, he started blabbering something against us in Kannada and did not bother to give us the explanation for why he charged extra.

We also noticed that he was behaving rude to almost all the people in the bus especially if they do not know the language. With lot of regret I have to say that some people like him are dividing our country based on language and culture. A bus conductor need to be polite with the passenger especially they are unaware of the language and place. Instead of that he is using the situation for his benefit. Kindly take action against him so that in future no other conductors think about doing pranks on passengers.

Hi ,

I want to complain against the BMTC Bus conductor of the route 201 and bearing No. KA--01 F--3239.The conductor misbehaved with by pushing me back . This is not the way he should behave with a lady.Moreover, he was speaking very rudely in Kannada as I refused to go back for his behaviour.

I travel in bus everyday but I feel that there is no security for ladies in bus. The bus conductor take opportunity to touch the the ladies by asking the money for the ticket or for saying to go back. Even though there is reserved seats for ladies but there is very less ladies to demand it and no conductor ask the seating gents to get up from the ladies seats.

If there is a threat for ladies from the bus conductor itself. What step is BMTC taking for the security of ladies travelling in bus. I have a very sincere request to the Government to take some strict action for such misbehaviour.

respected sir,
i've been a regular traveller of btmc almost for the past 4 years, i've lately see that there are almost no bus from crop to kumarswamy layout... the bus's are either over crowded or they do not stop... pls increase the frequency of 15g,15e,210R,276 during peak hours...... it would be great i[censored] can introduce a BIG10 route connecting corpration and dayananda sagar college cross... hope u would look into the matter and introduce some better service... specially in the morning where the busses come at the same time or no bus at all...


thanking you...

Dear Sir/Madam

This is to inform you that I Mr Panduranga shettigar has go into a BMTC BUS KA-01 F-3994 at MurugeshPalya at 9.30AM on MONADY 19 OCT 2009. When I have asked the ticket till Richmond circle, Driver/cum conductor has given me a used ticket(which was already tore by driver for previous traveller). When I have asked him to issue fresh ticket and told him that he is issuing me already used ticket, he has foul mouthed me and told me that he is trying to use cancelled ticket....
I have observed this type of fooling of pucblic by bmtc bus several time.
Being educted person, I am able to understand what these crooks are trying to do. But most of the uneducted public are unware of these method used by bmtc bus driver/conductors.

I kindly request concern authorities to do investigation into this case and take the appropriate action.

I am ready to help the enquiry if BMTC wish so.

With thanks and regards
Panduranga shettigar

The bus number KA 01 F 3522 and the route is 500D time of boarding 1.15 at kasthurinagar,a women traveling in this bus was treated in the rough way and teezed her with abused words, no one is their to question them on this rude behavior, so kindly punish these people to not repeat suck kind of behavior again and again.

Dear Sir,

This is to bring to the notice of BMTC management, and the Transport minister Mr. Ashok that there ia an anomaly in the student bus pass issuing and it has to be rectified. I want to bring to your notice my own experience. My daughter Shashi Priya K, after passing her PUC, had written CET conducted by KEA for admission to Engineering and other professional courses. She got a rank above 35000. We are not sure of getting a seat in Engineering course. Admissions for Degree courses are taking place, and they close even before the selection process for Engineering courses are conducted. So, to avoid wasting one academic year, I admitted my daughter in BCA course in Kristu Jayanti College at K. Narayanapura. We paid Rs.1390/- and got a pass from BMTC to travel from Ramamurthynagar to K. Narayanapura. But luckily, my daughter got Engineering seat in East point college for women at Bidarahalli, in the casual round. She got admitted in the Eastpoint college. We wanted to avail the student bus pass. We approached the BMTC. They said the pass issued earlier (from Ramamurthynagar to K. Narayanapura) is not valid, and they can't even give another pass on "Route Change" basis, because it can't be done from a Degree college to Engineering College. Because,the amount varies. For a degree college course it is Rs.1390/-, where as for Engineering College course it is Rs. 1750/-. My daughter was forced to get another pass by paying Rs.1750/-. The earlier pass for one full year has gone waste. The fault of my daughter is selecting an Engineering course!

I want to argue on two counts.
1. Why this hike in pass amount for Engineering students? After passing PUC, the bright student gets an engineering course, and a dull student gets a degree course. Why do you want to penalise a bright student? The parent pays more fee for sending his son/daughter for Engineering course. The Government also wants to extract more money! It is illogical. After all, they are travelling in the same BMTC buses. In my view, there must be only two slabs: School students, and post-school students.

2. The government is helping and encouraging the students by issuing subsidised passes. It is a social welfare measure. If a student changes the course, or college, the BMTC should give another pass without collecting any amount. Because, the student has already paid the amount for one full year. It is just a matter of change in route. There is no misuse of pass by the student. Every student aspires for a better course or college. The BMTC should encourage such students.

Hope the Government and BMTC will consider these arguments and make necessary changes atleast from next year.
K. Kumara Swamy.

Dear Sir/ Madam,

Today morning dated 15th Sep, 2009, i boarded a bus with number 43, that goes to K.R. Market at Maruthi Circle bus-stop near Srinagar. When i got into the bus, the conductor was near the back door of the bus. I was waiting for him to come and collect the ticket. In the very next stop itself, a lady ticket squad boarded the bus and asked me for the ticket. I told her i got in in the previous stop itself and the conductor was away so i was waiting for him to collect the ticket, but she was very reluctant to listen to what i am telling her and was demanding me to give 100/-. Also if i have to give any explanation, she asked me to come to station.

I was not even given the receipt for the amount i paid.

Is this the way to treat the passesngers? If these greedy squad cant do their job properly, they should simply sit in house and wash clothes or whatever. They cant target the passengers for money.

I request you to take action or atleast guide me how i can approach the higher authorities for the same. I am not going to leave this matter at any cost until that lady squad apologizes for the blunder she had done and pay me back my money.

Please do the needful.

Hi, I am working in domestic call center, My shift is 4:00 PM to 11:00 PM, Usually i will get buses in Caunigham Road, Like 301E, 302 etc, i.e K.R Puram and Babusapalya Buses but, these buses are not giving stop in Caunigham Road, They will give Vasanth Nagar, This is happening from past 7 Months, I have given complaint to shivajinagar, In Puted complaint in complaint box, but there is no response, this happening now also....... so please i[censored] take action it will be usefull for me and other people also.............. Thank U.......

This is the real truth and the personal experience of a middle family Girl who has to take a bus @ Majestic Bangalore after 5pm. particularly with the buses with only 1 way -In,
when ever any of the bus Stops, these bloody rouges run towards the bus (even though they dont need to take that particular bus) for harassing the women by touching the butt and the other parts.

The 328x bus series plies from Hoskote to Attibele/Sarjapura. Over the last few weeks, the bus-service has been very rare/irregular between 5:00 PM - 6:30 PM which is the peak hour when people are trying to go back home. This results in the one bus that comes being very crowded- around 50 people try to get in from every bus-stop. Request the BMTC to make this bus-service more frequent, at -least during peak ours since there are a lot of people who use this route. This is also helpful to people who work in the whitefield area of Bangalore but are staying at Hosur, Anekal etc. Similarly, it will be great if the freqeucny of 600 & 601 can also be increased.

Hi,

There was only one direct bus 500N which was going via Diary to ITPL. But from yesterday onwards, the bus route 500N was withdrawn.As there is no other direct bus in this route to ITPL, the people suffers a lot to go to ITPL.We need to change three buses.So kindly run the 500N bus in this route or add direct busses in this route.

Thanks,
Sam.

Hi,

I want to know about 500N Volvo bus run by BMTC from ITPL daily evening at around 5pm and second one at 5:30 pm. Yesterday I was standing at Sathya Sai Hospital stop for around half an hour to catch 5:30 bus but all in vain.
The bus haven't came.
All of sudden has it been withdrawn?
Is there anyone to answer my query.

Thanks in advance,
Jagandeep Singh

Hello

I'am Arun the bus no-271A, Depot-8, KA01-F-3104, has no time sense. They are not doing the trip regularly, they are missing the 2 trips daily, The bus goes from Abbigere at 9.00am to Majestic & come back at 12.00pm . I dont know that why only this bus take such time. They are very lasy, Before the contract vehicle
was good, but this govt vehicle is very slow .Please change the driver & conductor !

Hi,

Recently there's 402T introduced from Yelahanka to ITPL which runs via Majestic, instead if you can change the route via ring road (hebbal...kr puram...ITPL) it will help many people travelling to ITPL and utilize this facility.I would request you all to take it seriously and action this.

Thanks & Regards,
Deepthi

Hello

I'm Arun On 04-Aug-2009, Tuesday i & my father was waiting for bus in Tollgate[Yeshwanthpura] from past 1/2 hr, For Abbigere the bus came from the yeshwanthpura but it didnot stop near Tollgate, Their was no one in the bus except driver & conductor, Please take action on them, I dont know the name of driver & conductor !
Route-271R [Yeshwanthpura to Abbigere] KA01-FA-2116, Depot-26 ..

Bus number 335T Bus driver name: R a m e s h

Daily I take bus from K u n d a l a h a l l I to K T P O (stop next to I - Gate).
Since this is not an official bus stop for other local state buses, everyone prefers v o l v o s as they stop at K T P O.
Today I boarded the bus at 10am.
The bus driver did not halt the bus at the proper K T P O stop. When I requested him to stop the bus, he did not reply or react in any other way. He just closed the door & kept driving. Even on my repeated requests to stop the bus he did not do so & started speaking in k a n a d a .
I do not know the local language & that is one more reason why I prefer v o l v o s, at least why I preferred v o l v o s till date.

Is this just a complaint blog kind of thing, or does anyone of authority actually takes active interest in solving the issues logged by public?

To
The Manager
BMTC
Majestic

Respected Sir

Regularly am commuting bmtc buses from kadabagere to m.g. road (5 hours spending for up and down travel!). Have taken recently Qly vajra bus (independent celbs) pass but no vjara bus through on the magadi raod to my residence in Kadabagere.

Kindly look into this matter and request you to provide the service at lease the near by my destination.

Thanking you

Yours truly
Prasanna K

I am a regular traveller in singanapalya to ITPL BMTC bus .On August 3 2009 Morning 9.20 am.I took a BMTC bus KA 01 574
it was so crowded.Next stop checking inspector got in .it was a lady. and she was askin 4 ticket .I said conductor dint come yet .I was holding the money also 4 ticket.She then talked smething in kannada to conductor and then conductor said he had cme der to give ticket.they suddenly started asking for 100 rs as fine else i hd to go police stn it seems.As i dint knw kannda and no body ws ther with me i had to finally agree to thm.. after next stop checking inspector got down.then wen i asked conductor he ws telling it is like that it seems..i was really a bad experience .It is an insult to entire BMTC. If i had a company i would have definitely not agreed to them