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Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

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S
Sweta
from Mumbai, Maharashtra
Jun 2, 2009
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On 2nd June 2009, at around 6 PM I boarded BMTC Volvo bus from Residency road to Manipal Hospital (Kodihalli - Airport Road)

The details of bus was as follows :
BMTC KBS Depot - 07
No 00144713
Route : 335 E
Other details as available from ticket issued :
176354 DC6814 335E[protected]

When i gave him RS 100 for the ticket, the conductor rudely told to give change or get-down from the bus. I denied getting down from bus.

Thereafter 5 minutes the conductor came & collected Rs 100 & issued a ticket of Rs 15, writing at the back of ticket Rs 85 due.

He has not refunded the balance anount even after repeated requests.

When the destination was almost reached, i finally requested him to refund the balance.He ignored me completely & told me to sit, knowingly that i need to get down immediately.

Then he threatened me neither to refund money nor to stop the bus.

He showed his power by threatining that he donot care of any complaint against him. He even denied sharing his token details.

Then with the help of other passengers of the bus, i finally managed to get back the refund & able to stop the bus.

Sir,
is it justified to tell a lady passenger to get down from bus, midway?
is it justified to deny refund of money (Rs 85 for just a Rs 15 fare)?
is it justified to deny stopping bus at bus stop & finally?
is it justified to misbehave a lady passenger in public?

An effective & early action in this regard is highly appreciated.

I am ready to co-operate in any enquiry/proceedings against the bus conductor.

Thanks & Regards,
Sweta
Complaint marked as Resolved 
Verified Support
Aug 25, 2015
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Sir, We are getting updating pop-up message from this site from last few months back, so delay in reply. Sure action will be taken on your complaint. BMTC
Private & Confidential


Sub: Misbehaviour & wrong way of talking

Respected Sir/Madam,

I'm Anuradhaprasanna Working as a Office Executive in a Education Institution based at White Field. Every day i use to travel by bmtc 6 to 8 buses.

1.Every time we will not get seat to sit. Yesterday (12.11.09 - Thursday) this thing happened at bus @ 7.45am from Kundlahalli gate I standing in the 3rd Ladies seat. In my place 3 gents were standing, Conductor did not send them back the gents and he will stand by pressing me and issue the tickets to others. I told him, you can't send back the gents & you did not stand in gents side & you will be pressing my stomach, I spoke with him, then conductor harrassing me so much and shouting like anything & he will ask me to get down.

Bus Details:-
Vehicle No.: KA-01 -2938
Date:12.11.09
Ring Road Bus No. 502
Time: Kundalahalli Gate-7-45am
Rout: Kadugodi to Kengeri

SPECIALLY BEHAVIOUR IS SO RUDE FOR BAD IN KACHADA WORDS

So i expect some action to be taken in this regard.

Anuradhaprasanna
Sub: Bus timings

Respected Sir/Madam,

My office is in ITPL and I stay in ChandraLayout. We have direct bus 333T Volvo from Nagarbhavi to ITPL which goes via ChandraLayout. However, the bus timings is not very clear. The bus comes to ChandraLayout at different timings everyday as follows;
7:10 AM, 7:25 AM, 7:40 AM...if it is 5-10 mins delay we can understand. But, vary in bus timings everyday will not help anyone.

Many people are depending on this bus to travel and please schedule timings/fix timings and let us know.

Thanks for your co-operation,
Shilpa
I took a volvo bus from ITPL to Kundalahalli gate .
I gave conductor 100 RS and he returned me nothing and wrote 85 @ the back of the ticket . I had to get down @ my stop but @ my stop he was not there in the bus so i got down.
Now I wanted to know is there any way to get back my 85 Rs.
The bus details are:

KBS DEPOT-07
No.00028157
17:42:23 13/07/10
SAI HOSPITAL to KUNDAL GATE
[protected] V305d[protected]

Regards,
Monika

BMTC — No refund of change and rude behaviour

Hi,
I am Siddhartha Misra and I want to register a complaint against BMTC bus no.G2 regitration number KA 01 F-331 towards the rude behavoiur of the conductor and not providing change.
I took it from MG road to Bomanhalli at 8:00PM cost of ticket is Rs 11 and at that moment I havent had exact change so I gave Rs 20 but he showed a rude behaviour and asked me to get down of the bus,I said please write it behind the Rs9 which I ll take later from you.He wrote it behind after lot of argument.

When I reached my destination I asked for the change but still he was furious and angry ,I showed him my purse that I don't have change but he argued and said he don't care get down without it.He had change with him then also he was arguing and showing rudeness which was disgusting .Then he asked for the ticket and I gave him but then he tore the Rs 9 written behind,which was shear a theft. Then I took Rs 8 ticket from him,thinking instead of money going in his pocket it should go to the state government and he gave me Rs 1 back which made me realize he had change with him but was not giving me back ,after taking the ticket I got down to my destination.
The named him as Kumar was not at all guilty of his behavior.
The image of BMTC has gown down in my eyes with the behavior of this conductor.
Certain measure needed to be taken to make them realize how to behave with everyday commutator.
Please look into the matter and I am available at siddhartha.[protected]@gmail.com for any sort of inquiry.
Thanking you,
With regards,
Siddhartha Misra
To, Date:[protected]

The Managing Director,
Volvo Divison B.M.T.C.

Respected sir,

Sub:- Requesting to give the money back which i left.

I am lalithamma travelling in the volvo bus.I had given 500/- to conductor and he had issued me the ticket for rs 40/- and he had given me 300/- and he returned me nothing and wrote 160/- at the back of the ticket. But in the my stop i had forgotten to collect my money.

Now I wanted to know is there any way to get back my money 160/-rs.

So, i am requesting you to give my money back.

The bus details are:-

BMTC VOLVO DEPOT-07
BUS NO:- F 8835,
ROUTE NO:- 335E
TICKET NO:-
QN[protected]/-
D[protected]/-
NV[protected]/-
13-11-10.

Please do the needful,

Thanks & regards,
Lalithamma
ph:- [protected]

BMTC — CONDUCTOR NOT SUPPORTING LADY PASSENGER

VEHICLE NO - KA 42 F - 1674 K - 4 MAN WAS SITTED IN THE LADIES SEAT I SED GO BACK BUT HE DIDNOT GO BACK THE CONDUCTER ALSO SED TO ME I CANT HELP YOU
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    sudhir khanna
    from Bengaluru, Karnataka
    May 25, 2009
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    I was driving in my car from Silk board flyover towards electronics city. After madivala market a volvo BMTC bus route 356C bearing regn no. KA01FA 589 ( around 9.00 am, 25th May 2009) overtook me and suddenly came to the left to block me at the flyover. He wanted to overtake another bus. I immediately applied brakes or else I would have hit the flyover parapet wall. My car was scraped slightly at the front bumper. When the bus stopped at the rupena agrahara busstop I asked the driver why he is behaving in this manner. His bus service is for the help of the people and not to trouble other drivers. But he abused me and went away. If I had not applied brakes and if the bus would have hit my car, there were chances of my car falling off the bridge. Is this how BMTC has trained its drivers. Do they not have any road manners. I need a reply to this from the transport minister of Karnataka and the MD of BMTC. They are sitting on their chairs and not checking how the organisation is functioning. There is no complaint number. If you call the bmtc control room they say to call a BSNL toll free number. Most o[censored]s have mobile phones. At least a land line would help to put in a complaint. What an UNPROFESSIONAL ORGANISTION.
    Complaint marked as Resolved 
    Verified Support
    Aug 25, 2015
    Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
    Dear Sir, We are getting updating pop-up message from this site from last few months back, so delay in reply. Sure action will be taken on your complaint. BMTC

    Fore Support Services — Rash Driving

    This is in regards to BMTC BUS ka01 FA 1036 The person who was driving going in left of the road automatically he came to right to avoid pathhole. I was on the right with the headlights on and telling him not to come to right but he never saw that and drove the bus to right and I was inturn had to hit the divider and sufferred from injuries. I stopped the bus and asked him about it and he told me that he never saw the head light and things like that. This happened on the old madras road at around 6:30 in the morning the rout # of the bus is 307b

    Could somebody help me in regards to this

    Thanks
    Prashanth M
    [protected]

    BMTC Bus — Rash Driving

    I was traveling in my car on Old Madras road 300 mts (approx) before the NGEF junction towards KR PURAM. My car was on the extreme left lane while a BMTC bus with reg no: KA01 F2047 moved suddenly left after overtaking us almost hitting my car making us to apply brake with no room on the left. This happened around 9:30 to 9:45PM on 2-Dec-2008. Bus route was 317. I hope the authorities take note of this and set the drivers driving habits right.

    BMTC Bus Service — Rude Drivers

    Last Sunday (26th May) my brother and myself boarded a bus (Bus No 317) near KR Puram at around 2'O Clock. Since ISRO exams were conducted at Garden City College that day Many people boarded the bus. So the bus was terribly crowded. Still the driver wanted to get in as many people as possible. He was shouting at the passengers very badly to adjust and go in as much as possible. He even pointed out some girls and started scolding them in Hindi. Many were students and from out of stations and we can clearly see their dissatisfaction in their face. Later on the way he was about to hit an auto on his right and was fighting with the auto driver. Somehow the passenger from auto rickshaw convinced them and they started to move apart. After some time he was fighting with the same auto driver again. Since i cant follow Kannada i dint know the reason why he fought again. But from the co-passengers sitting in the nest seat i came to know that the bus driver was shouting at auto driver saying that "Every one in the road takes such turns and hits the other person at times. None of the drivers follows the rules. Why should i? Do what u can do.". I was really shocked by these words. We people travel in bus thinking that the drivers will drive safely. But if this is the mind set of the drivers then how can we travel in bus? Later When the bus reached ulsoor market the conductor shouted the stop name, we were sitting in the first seat and got up immediately. Since we are new to the place we were not aware of the bus stop. but as soon as the conductor announced the stop we dint delay much as we were sitting in the first seat. But the Driver started shouting at us for not being ready before the stop has reached. More over only we two o[censored]s (My brother and myself) got down at that stop. Cant he wait even for a minute or at least few seconds in a stop, for the passengers to get down. I would suggest the concerned persons to warn the drivers and advice them to treat the passengers properly. Even though they don't treat the passengers with at most respect they need not treat them rudely. because they may be people like us who are new to city or traveling to new destinations. They may even have some physical or mental problems, these kind of treatments will hurt them for sure.

    BMTC — Transportation facility

    Dear sir,

    This is in reference to BMTC services from Bommanahalli to Begur, kindly note that we are facing lot of problems to travell from to this area.

    Reasons being very few buses fly between these areas at all time.

    I can reach bommanahalli from Bhansankari by bus, but my time gets wasted in bommanahalli waiting for bus for about 1 to 2 hrs max everyday. wont be able to reach home early for this sake.Due to non-availability of public transportation for this area if even one bus comes that will be full to full rush. people will be almost to the door standing including ladies.

    There are many autoriksha business in these areas, where in they fill as many as 5 ~ 6 people in an auto posing dangerous situation to both trafffic & person travel inside these rikshaws. and that too gents & ladies both wil be seated which is again uneasy to travel for ladies.

    I, on behalf of all those suffering the same, reqeust you to consider this request and arrange for better transportation and convenient way of travel taking special care for ladies atleast to stand comfortably in the bus.

    Thank you
    I was driving on my two wheeler on the KR Puram hanging bridge (5th Juanuary 2010 at around evening 8.35 PM). A BMTC Bus Route No. 317, vehicle No. KA00 - - 722 overtook my vehicle from left side and the driving was really rash. The overtaking happend at Tin Factory, right near the entrace of the hanging bridge. There was another KSRTC Bus which was passing from the right side and I was in a very danger situation. Kindly request the authorities to take proper action against such rash driving and careless attitude. Your organisation can never take up the responsibility of compensating if something happens to an individual. Atleast try to take up the responsibility to train your drivers in a proper manner. This might save several lives. Why don't you people adopt some cc cameras to know the way how rashly and carelessly they drive.

    Your organisation reacts immediately whenever there is an hike in petrol and diesel and revise the ticket fares. Why don't you show the same kind of interest when your drivers are driving the buses in such a bad manner - who does not even know from which side to overtake. They also use dirty language when they speak. I request you to kindly take some action.
    I am an Passenger of BMTC from K.H.B------to---- Prasanna in root No-86E (K.H.B--- 6th Block--Sujatha---K.B.Station, Summanahalli Depot) at KA-01 F-3494 Date-18/01/2010 (arround 5.30----6.30) one of the Lady Conductor dont give Proper Ticket for this Journey and issue another 3 + 5 Rs Tickets From Toll gate (magadi Rd)Stop and Dont Returns another 02 Rs Change, she was behave like as an uneducated also, I will Request to Your Conductor for give an Stop in Prasanna and Need 07 rs Change but she was told This stop is Postponed till 6th Block after that this Bus is stopped in Prasanna Stop (opp Mayura Hotel) I went to BMTC Control Room in K.B.S and Registered in Arrival and Departure Book at Same Day 6.40 p.m But the Control officer guide to me for Also Register the Complaints in Summanahalli Bus Depo also then I will wen to Summanahalli Depo at Same Day 7.45 p.M But this depo Canot have any Compaint Register Process, one of the Lady Gate Supervisor Hearing my Complaints also but she Was say this depo Dont have any Complaints Register Procedure, all BMTC Staffs are Misguided to me, they are distroye ths Good Name of BMTC

    Plese Register my this Complaits and give Good Justise for me
    Hello

    I'am Harish the bus no-343-G, Depot-25 HSR Layout, KA01-F-1995, has no time sense.The bus goes from Yelenahalli at 8.15am to K.R Market & one driver will come 3 times in a week he will leave the bus before 8 o'clock other Driver Are Leave the Bus at correct time so plz Change The Bus Driver(Name )RAJU
    These complaints by drivers and commuters - against rash and negligent driving of Public Transport - seriously jeopardising safety of life and property, don't seem to be fictitious figs of imagination. This negligent act is punishable under Indian Penal Code. Before such drastic action is perhaps conceived, Redessal sought by aggrieved Shri Sudhir Khanna is very justifiable. Hon'ble Transport Minister ought to answer and assure him and people at large of corrective action taken and preventive measures instituted to rein in the grave indiscipline. Its futile later to express sympathy on loss of cheap Indian life - in sovereign territory and overseas alike - and shed crocodile tears. Aren't all countrymen brothers and sisters as pledged in our contitution ?
    There apparently appears to be no hope so far dear Sudhir or do you?. Today, it was my turn to scare for my life. On 27 May 2010, at 0745 hrs, I was jogging along in front of Ejipura T Junction Bus Stop (adjacent ASC Land). On sight of people waiting there for a bus, I moved a little away from the side in order not to become hindrance to them. Within matter of a few seconds, G3 Big 10 Bus Regd No KA-01 F 4329 ( KA - 01 F 4329) almost over ran me from behind. On my enquiring from the bus driver ( a young man aged about 30, sporting stubble) that he scared me to death, he argued why I was moving in center of the road. When asked what stopped him from sounding a horn in time - to warn me -even if I was so called in 'center of the road, he had no answer.
    May MD BMTC be requested to train their drivers to show more respect to human life and inform the complainant?
    They are trying to improve their services, recently.
    I have tried to write to them, by way of e-mailing, for which they have given their replies. Also, they have acted upon the issues raised.
    If you want to try sending the e-mails - [protected]@gmail.com.
    I completely agree with these kind of issues. I saw a similar incident with the volvo bus hitting a cart damaging the person who was pushing it & also damaging the plants/pots he was carrying in the cart. I called up[protected] & have registered a complaint.

    http://www.bmtcinfo.com/site/BSContactUs.jsp
    BUS NUMBER KA 01 F 1104
    BUS ROUTE JEEVANBHIMA NAGAR TO MADIWAL
    DATE 21/10/2010 TIME 6.30 PM
    THE BUS DRIVER IS NOT STOPING THE BUS AT THE STOPS WARE EVER HE LIKES HE STOPS THERE.AND WHILE DRIVING HE IS NOT HOLDING THE CLUTCH DIRECTLY HE IS PUTTING THE GEARS.IF CONDUCTER GIVES MOVING SIGNAL THEN ALSO HE IS NOT MOVING .PLEASE TAKE ACTTION ON HIM

    B M T C — rash driving and damaging the car

    From
    K. Balaji Chetty
    No. 14/a, 3rd Main Road
    Opp FOOD WORLD
    Amarjyothi Layout
    Sanjaynagar
    Bangalore – 560094


    Dear Sir,


    Ruthless Driving

    Today (7th Jan) Morning on my way to office at Nagashetty halli Bus Stand I was subjected to a rutheless agression by the driver of a BMTC bus # KA01 F 3638.. The driver rammed upon my Car KA 04 MH 9324 while we were waiting in the busy traffic. Shocking, this was done not by mistake and the driver was not ready to accept the same and my car got damaged expensively.
    I kindly request you to register the complaint and take necessary action.
    Thanking you,
    Yours Sincerely

    (K Balaji Chetty)
    Mob: [protected]
    Dear sir

    On 22/05 evg around 5.15P.m In Bannargatta bus stand(National park bus stand) got accident for my father leg was totally damaged becuase of driver negligence in back wheel..

    bus no i din, t noted down but it is AC Volvo red color bus time between 5.15 to 5.30

    after accident immly i called auto and gone to police station from there i catches 108-ambulance admitted in Reddy hospital now

    I need help to take care my father

    in that time i missed 16 grams gold chain also

    i need compensation from BMTC

    pls advise..
    Today morning ( sept 22nd 2011) in the airport road junction turning at 10.15am I was waiting for a car in front my car to move, at that time suddenly a BMTC bus 335E ( KA01 F 8564) banged behind my car and this casused a huge scratch in my bumper and the lights in back were broken... How can claim the compensation from BMTC

    I informed the police standing in the junction., they mention go give complaint to Airport rd junction police... Is there any punshiment for the rude driving of the BMTC bus?

    With insurance i will not be able calim for th palstics and glass items?
    Dear sir,

    Even i agree to the above complaint. There are only few buses for JALAHALLI to BANSHANKARI route that too in the morning peak hours btwn 9 to 10am. Due to this all the buses will be fully loaded or over crowded, Ladies also stand on foot boards. Please arrange for extra 410 buses in the morning peak hours.

    I request you to arrange for more buses and better transportation. As ladies atleast can stand comfortably in the bus.

    Thank you.
    BMTC Volvo conductors are not aware of the ticket rates. From[protected] onwards, the volvo rates are revised for those having the premium Bus pass. It has been revised from Rs 25/- to Rs 20/-. But conductors are not aware of this. Some conductors are collecting 30/-, some are taking 25/- (telling that it is not implemented) and some are even charging 50/-. I have a cut out of the revised rates which has come in newspaper. Even though i show them this, they are telling its not right and all. Some are just ignoring and asking me to get down from the bus.
    Dear sir,
    The bus route from Yelahanka to Shivajinagar No: 291D busses are not coming on time, for more than 30minutes people should wait for the busses, from so many years we are facing this problem, So we can't reach on time to the office/schools/college ...and people standing in the bus stop are trying for some other transport facility, everyday we are facing these kind of problems . so we kindly request you to take an immediate & strong action towards BMTC bus drivers as well conductors to maintain the time sense .
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      Shankar Prasad NJ
      from Delhi, Delhi
      May 21, 2009
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      I hold a Premium Pass of Rs.1225/- provided at ITPL. I can use this pass at all BMTC Bus Services including ITPL services except Vajra. Kindly request you to know what is this Premium Pass is. There is no details of Premium Pass at the bmtcinfo.com site page http://www.bmtcinfo.com/english/passes.htm

      Q1. Is Premium Pass is same as GOLD Pass with concession Rate?
      Q2. Is Premium Pass can be used at all the BMTC busses?

      Regards
      Shankar
      Dear Sir,

      I have expressed my concern regarding volvo 500DA which plys between Yelahanka to Electronic City which leaves Yelahanka at 6.45am and when he reaches Kodigehalli Gate at 7.00 am, he will always be on right track whereas we will be obviously waiting on left track. Sometimes he stops after we wave our hands otherwise he zooms away. This was expressed on 13th Feb 2010 for which I got a automated reply stating that they would get back to us. But nothing has happened as on date also. This is lack lusture response from your end which is very much regretted. Hope better sense prevails atleast now.

      Thanks/Regards,

      PRADEEP BARDAY
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        S
        Sridhar
        May 19, 2009
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        There is a lack of buses, suvarna / volvo from
        - Rajarajeshwari Nagar towards BTM Layout, Agara, Outer Ring Road
        - Rajarajeshwari Nagar towards Jayanagar Ediyur, Gandhi Bazaar, Netkallappa Circle, Ramkrishna Ashrama
        Its a good thing to diversify buses to different routes rather than direct all buses to Market and Majestic. Now the buses are all directed towards Banashankari and Kengeri and Uttarhalli. Poornapradnya Layout and Rajarajeshwari Nagar are neglected. There is a huge BEML 5th Stage Bus stand that can be made use for Suvarna, Volvo's to different locations - like Jayanagar, Banashankari, BTM Layout, Silk Board, etc. Please consider this suggestion.
        Aug 14, 2020
        Complaint marked as Resolved 
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          Tejasvi.R
          from Kamudi, Tamil Nadu
          May 14, 2009
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          Dear Sir,

          I am a resident of Shirdi Sai Nagar Near K.Narayana pura village and a frequent traveller in BMTC buses from K.Narayana pura to Bangalore City.

          Sir,
          I am happy to say that, there is lot of changes and improvement in BMTC buses. ex:its cleanliness & neatness, well maintained buses and bus stand. Also many types options of buses like Ordinary, Suvarna, Volvo to reach diffrent types of passengers requirements. When we compare with other states we stand very clearly undisputed No.1, So wherever I go I'll speak about BMTC buses role in Bangalore City. Out of 1000's of buses and many 1000's of staff there are few bad employees are there in the corporation. Now I would like bring to your notice one of the employee. please do the needfull.

          Sir there a bus between K.Narayana Pura village And Kempegowda bus station with Root no 292C from 10th Depot on Hennur RD. A driver Mr.Kitty is the regular driver for this bus. His behaviour is very bad that too with ladies. no respect for passengers, he uses singular languages for ladies and students. So everyone scared to speak to him because he is very rough and behave like a rowdy. There is no proper timings for this driver. He will play as he likes. Most of the time he will not come to Majestic. He will come till Shivaji Nagar and go back to Narayana Pura. He will stop at K.Narayana pura bus stop for very very long time in each and every trip. after spending lot of time at K.Narayana Pura he will go to Shivaji Nagar and come back, mainly in 2nd half of the day. If somebody ask him he will say go and complain wherever you want I don't care. he speaks very arrogantly. Also I came to know that, one of his brother is in very senior post in BMTC Office or 10th Depot. So that he will not care anybody. Many of regular travellers complained to depot manager, but no use. Also he motivating other bus drivers not to go to majestic & K.R Market. Now a days other buses started doing the same, So we are finding very difficult to reach home from majestic and market mainly in the evening time. From market there is no buses bet 7pm & 9.30pm there are 2 buses 292 & 293c from 10th depot but they won't come to market

          So I request change this 292c bus to some other depot or change this driver and his partner conductor from this route.

          Hope you'll take care about this matter and do the needfull to save BMTC pride.

          With Warm Regards.,

          Tejasvi.R
          Complaint marked as Resolved 
          Verified Support
          Aug 25, 2015
          Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
          Dear Sir, We are getting updating pop-up message from this site from last few months back, so delay in reply. Sure action will be taken on your complaint. BMTC

          BMTC — CLEANLINESS

          Hi,
          Off late we stopped travelling by BMTC for the following reasons.
          1. Busses were not at all clean. Better not to comment on KR market busses.
          2. Seats were replaced with fabric with earlier Rexin. Dont feel like touching. God knows who got this Idea.
          3. People chew Gutka and spit through the window. If window is not closed, only god should rescue.
          4. New busses has more glass walls(for ads purpose). No Air circulation and No shade. Travelling in such busses will be a nightmare during summer.
          5. Travelling in VOLVO and Suvarna is very expensive and as good as travelling by Car/Auto.
          6. Better not to talk about Bus stands & Bus shelters
          Absolutely correct. but i dnt have any other option i have to travel in these worst buses only.
          BMTC should take responsibilities.

          They are not at all doing responsible job

          They are ready to hike the ticket cost.
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            K.Kiran Kumar
            from Bidar, Karnataka
            May 14, 2009
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            Dear Sir,

            I am an daily commuter of 258C VOLVO bus which ply between Nelamanagala and K.B.S.

            Last friday dt.09.05.09.as usual i took the bus at nelamangala terminals and i asked for the daily pass ( Rs.75/-).for which conductor who belongs to katriguppe depot with his no.D/C6176 and the bus no. KA 01 FA 2020 told me that he has not been provided the passes from his depot, when contacted the depot manager Mr. Ramesh[protected] he decently given me the phone no. of one mr.Sampangi Ramegowda(Manager operations) Mobile no.[protected]..He simply disrespected my words and told that there is no hard rule to issue the passes in BMTC, if at all we have to travel, he told to pay the money and purchase the ticket and travel.

            we know to travel but what is the purpose of introducing the day pass of Rs.75/- and why the BMTC officials are acting as Bosses, let them know that they are only public servants and there main aim is to satisfy the Commuters, and serve the public in good manner.

            This matter has been hand written and faxed to Mr.Jameer Ahmed Pasha, Managing Director which was acknowledged by his Colleige Mr. Ajay. for further action.

            Surprisingly even today when i took the Volvo Bus no.KA 01-FA2031 at about 7.30 Am from Nelamangala the same thing has got repeated, who has to save us god only knows

            Kind Attn Mr.Syed Jameer Pasha
            Managing Director BMTC

            Respected Sir,

            Following are the dates for which inconvinience has caused by your corporation for me personally, kindly advice what action i should take or shall i go to the consumer court for the justice, today also the same thing has repeated and i have complained to your BMTC control room at about 8.00 Am. for which they have acknowledged and spoken to Mr.Ramesh depot manager ( Depot 13 katriguppe) only from this depot the problem is getting created and all the three days it has brought to the notice of Mr.Ramesh over phone personally by me for which i have the proof in my mobile. kindly advice what to do. and also i know Mr.Ashok Transport minister personally, till now i have not brought this to his notice Kindly do the needful

            Date Bus no Depot Conductor no. Ticket no.purchased
            09.05.09 KA01FA2020 13 D/C 6176
            12.05.09 KA01FA[protected]/12.05.09
            14.05.09 KA01FA2031 13 D/C[protected]/14.05.09

            Please let us know what to do and please look into the matter that it should not repeat from tomorrow,

            thanking you sir,

            With warm regards
            K.Kiran Kumar
            Complaint marked as Resolved 
            Verified Support
            Aug 25, 2015
            Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
            Dear Sir, We are getting updating pop-up message from this site from last few months back, so delay in reply. Sure action will be taken on your complaint. BMTC
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              Sushma
              from Mumbai, Maharashtra
              May 13, 2009
              Resolved
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              Today I boarded BMTC volvo bus non-AC bearing number KA 01 FA 1728 - 356C at Hosa road junction around 8:00 AM to go upto Ecity Infosys Gate 1. Usually the price would be Rs 8 . Today conductor charged me Rs 12 saying that in that bus the fare is 1.5 times. Also he did not stop at Infosys Gate 1 where there is a proper bus stop.

              For what reasons the charge is RS 12 where in AC volvo bus would charge only Rs 10
              Complaint marked as Resolved 
              Verified Support
              Aug 25, 2015
              Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
              Dear Sir, We are getting updating pop-up message from this site from last few months back, so delay in reply. Sure action will be taken on your complaint. BMTC

              BMTC Buses — no buses on time

              hello sir/madam,

              see there is no buses after 5'clock at kormangala.
              i don't know what will happen. we the passenger will wait for hours together for a bus especially the 201 buses are not at all available after 5pm. Even the bus comes it will be with full and there no stop given. so, kindly look at the issue and solve the problem as earlier as possible.

              do something or provide some more buses for the same route.
              We the public suffer a lot by this.

              bmtc buses — Useless service/Irritating service

              Hi All,
              This is a common issue faced by almost all o[censored]s.. Pls unite in this...
              BMTC(Bengaluru Mahanagara Tranportation corporation) is making good money i believe.
              Even then this money hunger people does not provide proper bus transportation from the Majestic and Market.. As what i know so far... If any others pls respond...

              Majestic is like a Dump Yard for buses... Here almost all are Volvo and Parisara Vahini's...
              We hardly find normal buses which allow daily pass and monthly pass...

              In morning and evening they send all the buses to the IT companies...
              Rest Dokota buses will be left for the passengers...

              Ri Swamy eradu kade(pass and tickets) duddu maado nimage yake ri busses extra hokoke agodilla...

              Koti gattale duddu thinnoke gotthu nimage...

              Idhanna sari madoke agodilla na...

              bmtc buses — Conductors are harrasing girls

              I am registering a complaint against the VOLVO BMTC Male Bus conductors in Bangalore.
              These conductors sometimes drink and come on duty. They normally prefer to stand in the first half of the bus which is fully loaded with girls.These people try to touch girls by the maximum way they can, and whenever someone speaks against them they start yelling at that girl.Its disgusting, all girls from good families are travelling through these buses. When will all this stop.
              hello madam /sir,
              we wait for the buses of marathalli and HAL buses for long time that is more than 1hour but buses they don't come on time...if they come also they don't stop at the manipal centre or MG road because the passengers are having monthly passes...

              please do the needful...as earliest

              Number of Buses are less from BTM to Jayanagar from 1 month between 8 to 8:30 am

              From 1 month there are no buses to travel from BTM to Jayanagar and bus comes after 8:30 and it is overloaded and starts at 8:40 causing delay for daily traveling people. Please consider it as arequest and do needful
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                Anand
                from Bengaluru, Karnataka
                May 5, 2009
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                Dear Sir/ Madam,
                On 5/5/2009 BMTC Bangalore started renewal of passes which are valid for ten months & twelve months. It was done at only one location - Majestic. The Q's were too long as hundreds of people had come to renew their passes with very few counters & there were no seperate Q's for women at one of the counters, this led to miscreants troubling women standing in the Q.

                I request on behalf of all the people who use BMTC transport to kindly make these renewals available at atleast four or five major bus depots to avoid such chaos.

                Regards,

                Anand.N
                [protected]@rediffmail.com
                Complaint marked as Resolved 
                Verified Support
                Aug 25, 2015
                Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                Dear Sir, We are getting updating pop-up message from this site from last few months back, so delay in reply. Sure action will be taken on your complaint. BMTC
                Dear Sir/Madam
                Here is very strongly i am complaing against BMTC bus drivers who does not give stop (vijaya bank colony stop) after Ramurthinagar signal. this stop is newly introduced by BMTC. there is a clear cut board has been put for drivers to stop the bus.
                We have already given many complaints to BMTC, but there are no changes am seeing from these drivers. This is very shamefull for BMTC who is not taking any proper action against these drivers.
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                  Maria Thomas
                  from Bengaluru, Karnataka
                  May 4, 2009
                  Resolved
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                  I had travelled from Marathahalli to Shivaji Nagar by Bus on April 23rd. I got the ticket which cost Rs.10(Rupees Ten only) and had given Rs.100(Rupees Hundred only) as I did not have change. I forgot to collect the remaining Rs.90(Rupees Ninety only) while gettin down at my stop. I would like to know how I could get the money back.


                  Route No: 330, 323L
                  Boarding Point: Marathahalli
                  Destination: Shivaji Nagar
                  Date: 23rd April 2009, 9:00 A.M.
                  Ticket No: M38 601284
                  Complaint marked as Resolved 
                  Verified Support
                  Aug 25, 2015
                  Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                  Dear Sir, We are getting updating pop-up message from this site from last few months back, so delay in reply. Sure action will be taken on your complaint. BMTC
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                    Raghavendra Rao H D
                    from Gurgaon, Haryana
                    Apr 20, 2009
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                    Dear Sir / Madam,

                    This mail is being posted on behalf of all passengers from yelahanka, with the hope that some action is taken against this problem.

                    The buses that goes to yelahanka old town, does not give proper stop near yelhanka police station circle. If the signal is green, the buses just pass away and stop after the signal near that government college. If the signal is Red, the bus stops only in the signal and will not give stop after signal. The problem is people does not know where exactly to stand. We need to run each time where ever the bus stops. I had earlier also posted the complaint, but still have not seen any changes with this regard.

                    Kindly help the bus commuters.
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                      Bangalore Citizen
                      from Mumbai, Maharashtra
                      Apr 13, 2009
                      Resolved
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                      The fares of the big 10 buses vary.
                      The conductors dont have any idea of what the fares are.
                      I was charged Rs. 5, Rs 8, and Rs 10, Rs. 8 and Rs. 10 again for the same route
                      when i travelled on it five times.

                      Even if they have discarded the original Rs 5, 10 or 15 rupee structure, they
                      should update the fares on the Bmtc website if they have the right intensions.
                      Public service is not all about minting money.
                      Complaint marked as Resolved 
                      Verified Support
                      Aug 25, 2015
                      Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                      Dear Sir, We are getting updating pop-up message from this site from last few months back, so delay in reply. Sure action will be taken on your complaint. BMTC
                      Respected Sir/Madam,

                      Here the BMTC conductors are charging the bus fair in their own way.For example
                      1)They are not providing bust tickets after taking the money.
                      2)Some time they are not returning changes after giving the ticket.
                      3)Also some drivers/conductors are giving used ticket.
                      4)The bus fares are varying for the same route each journey.
                      I think KSRTC inspector's are also equally responsible for this as they are not inspecting the ticket in the bus.Now these type of activities are becoming daytoday activities.We have already frustrated by BMTC conductors,
                      We hope BMTC officials will take following necessary actions to eradicate these
                      1) There should be a fare chart in the bus with respect to each stop.
                      2) Driver/Conductor Should not give us used tickets.
                      3) Inspection should be conduct in regular interval of time through out the year.

                      Regards,
                      Manoj.
                      Upto to May 20th BIG 10 buses are reach wipro technologies via electronic city phase 1...

                      Almost even infosys andSBI Employess were using these buses to reach their destination..

                      Now they have changed the routes of BIG 10 buses to wipro Via Konappa Agrahara and this is really bad as auto people in electronic city phase 1 are taking an advantage of this issue and charging 20 Rs per head..

                      Now also more than 75 percent of Wipro emloyees will reach wipro technologies through electronic city phase 1 by paying extra penny to auto fellows..

                      I request you people to change the route of BIG 10 as it was May 20 before and help us in this recession period.

                      I hope this complaint can make a difference.
                      Hello
                      Sir/madam
                      This is to bringing to your notice that on friday (BIAL) Route no 5 came at 10.20pm & as to leave at 10.45pm but he left at 11.25pm. they were 16 passengers at 10.50pm but still they are not leaving they are keep on telling 5 minutes & T C is not taking care & it was so hot we could not sit in the bus Because there was no AC nor the ventillation. this is how u maintain the timings i[censored] can't maintain the timings pls stop the bus service from BIAL & when we reached j p nagar it was 12.50pm this is how u give the service The bus no; KA01-FA1408
                      There was only hope from MG Road to Sarjapur is G3 BIG 10 buses. I seen in internet for timings. They published as per the Right to Information act 2005. As per that rule, they have mentioned, 18:30 to 19:30 there would be 4-5 buses. But we can't find hardly even one G3 in this regard. on 13/04/2010 and 14/04/2010 the situation was in worse condition we have waited from 18:30 and the bus came at 20:00 that too to Koramangala Bus depot and on 14th April the Bus came at 20:15. The passengers lost hope on BMTC carries the private taxi, but BMTC should understand situation of poor and middle class people., who was believing the BMTC buses. Kindly take care of the worse condition and make it as best.

                      BMTC-BIG-10 — TICKETS & CHANGE

                      Dear Sir,

                      We are regularly traveling from Koramangala, Dairly Circle to Brigade Road in BIG-10 (G-4, G2 i.e. KA-01-FA-2113, KA-01-FA-2279 etc.) buses. Behave of conductors are very much rubbish in these buses. Firstly, they will not give tickets. If somehow we able to get tickets they will not give change.

                      Today (31st August 2010), I have to go from Dairy Circle to Toll Gate in KA-01-FA-2279 at 8:45 A.M. I have given 100/- for tickets to conductors. He was not giving tickets. Somehow I have managed to get the ticket of Rs. 6/- After that he has even not given change. Not only this, he has not stopped the bus at Toll Gate. I was crying to stop but not stopped. Finally I have get down at Johnson Market and even change I have able to collect only after getting down at Johnson market and that only Rs. 80/- against Rs. 94/-.

                      Not only this, regularly if we ask for tickets firstly they will say “tickets not necessary”. Somehow, if we insists for tickets they will give extra i.e. from Dairy Circle to Brigade Road tickets is Rs. 6/- but conductors will say you have to take tickets for Rs. 11/-. If we will say ok you don’t give tickets then will conductors be happy and will take Rs. 5/- only without tickets. Not only this even though if we try to get tickets they will not give change and say “don’t have change even though his bags are full of change”.


                      Please do the needful as this is very difficult to tolerate and these are regular in almost all the buses of G-4 and G-2.
                      Please Utilize the Elevated Highway from Silkboard to Electronic city for volvo buses. As people travel from a long distance like kengeri, Vijayanagar in these volvo buses, there is a huge time that gets wasted on all these signals and 90% of them are to Electronic city. We are charged a huge money but no difference with respect to travel time infact volvo takes more time than normal buses.

                      I also request the buses to stop only at the bus stops provided for the commuters stopping at anywhere to achieve the target is also causing a delay in time for long travelling commuters.
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                        Abhishek
                        from Bengaluru, Karnataka
                        Apr 12, 2009
                        Resolved
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                        This is to inform the officials of the transport system that the quality of the buses plying in the route no 276 is deteriorating. The drivers have off late begun to drive the buses very slowly and it is taking a long time to reach our destination point. This also leads to traffic congestion as they ride in the middle of the road and hence not allowing the other vehicles to move which results in piling up of traffic. This can be freed from if a strict and disciplinary order is given to the drivers.
                        Thanking you
                        Abhishek
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        respectd sir
                        my name is kiran kumar r. Stayin near kodati gate sarjapur road.
                        Im doin my BE.in enc in btlit chandapur.
                        As i was waitin for bus in koramangala stop for sarjapur bus two bus passd by witout stopin. 1of the bus i noticed was chkpost to sarjapur 342. Bus no was ka.05.D, 5164 at 7.50pm..
                        If dis is the way all drivers do hw do v get tim to go hom early n study for our future?
                        Plz do take this seriously n make our blore citizns hapy so that al travel by bmtc buses insted of own vehicls n make our polution fre as wel as les consumtion of fuels.
                        Hope there wil b change soon.
                        Thanking u sir.
                        R.kirankumar.[protected]@gmail.com
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                          S
                          Smitha Murthy
                          from Pinjaur, Haryana
                          Apr 7, 2009
                          Resolved
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                          Resolved

                          I have been a resident of Rajarajeshwari Nagar for five years now, and bus services to and fro to the city is pathetic. There are no direct buses to the Central Business District - one has to go via KR Market or Majestic all the time, which eats up time, and makes a 45-minute journey into a 1.5 hour journey.

                          Especially in the evening from Richmond Circle, I request BMTC to put more buses to Rajarajeshwari Nagar. At present, a number of buses ply to places like Nagarabhavi, Vijayanagar, and even Chandra Layout but there is just one bus 225 that goes to RR Nagar. This bus is highly irregular, and misses trips often. The route is also too long going to KR Market, Chamrajpet, and then reaching Mysore Road. Please put more direct buses like the Big 10 on this route from Richmond Circle after Vellara Junction to RR NaGAR
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          the buses are not stopping at new busstop off. union bank of india, Basaveshwaranagar-- It has been more than 3 weeks a new busstop at basaveshwaranagar -opp. union bank of india is constructed but the b m t c drivers-- specially route no180 and 65b cross past the stop as if it is not existing and people waiting there are not seen. Theweird happiness in the face of these drivers for making the people to wait without stopping the bus speaks that they are not bound by any rules or there is no body to question them. If ther is any higher office which control them make them accountable for not stopping the bus at the said point. what big fun of constructing new busstops and not stopping the bus there
                          Kengeri Satellite Town is grownup very well area. From last about 10 years only two buses are running between Shivaji Nagar to Kengeri Satellite town (222 E) but it has not been enhanced by putting more buses. The trips of 222 E is not running on time the reason put forth heavy traffic. But the people are suffering due to missing of trips.It is requested to put pushpuk, big 10, vajra buses more to shivajinagara to Kengeri satellite town via ringroad i.e magadi road to shivajinagar, shivajinagar via city market, shivajinagar to via bangalore bus stand, shivajinagr via jayanagar, shivjinagar via vijayanagar to know the revenue and put more buses to the revenue earning route. This will help department and to the public. mearly putting buses are of no use, it is to be seen that the trip should not be missed. The missing of trips, running buses to the nearest route and missing trip of regular route are now a days more that to at the late hours after 8-pm, Kindly see that late evening trips after 7 to 11 trips should not be missed at any cost. This help passengers of private working people. I hope request will be fulfilled
                          one solution is during peak hours they have top put many busses or mini vans to far off loaclites, namely RR nagar, eletronics city mainly moning 8 to 10.30 then eveng 5 to 8 frequencey and minimum stop service shud be there. this will help
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                            Dinesh k
                            from Bengaluru, Karnataka
                            Apr 4, 2009
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                            Sir,

                            On 3rd April, 2009 I boarded BMTC bus #314, Reg #KA 01 F -1768 from Kodihalli to Trinity Circle at around 11am. For the ticket fare of Rs. 9, I gave him Rs. 100 to the conductor since I did not have the exact change. The conductor replied that he will return the remaining amount before getting down from the bus without mentioning the remaining amount on the ticket. The stop before the trinity circle I asked for the balance amount. He walked away without any response. I blocked him and demanded for the balance amount and then he took the money out of his pocket, I saw him carrying a bunch of Rs.10 & 20 which would not be amount less than Rs.300. He was about to give the balance. He checked my ticket; since he had not mentioned the balance amount on the ticket he didn’t return the balance. The ticket no: was NQ 78 477871.

                            I agree that the mistake had happened from my side for not getting the balance amount written on the ticket. It happened because of the trust that I had on the BMTC conductor who is working for a dignified organization and also since most of the conductors have the bad habit of returning the balance amount before the last stop.

                            Why does the conductor need to hesitate to return the balance amount immediately when he had enough change with him? Why did he pretend like not having the change? The above information clearly admits the mistake committed by the conductor.

                            I request the BMTC administration to advice the employees to behave loyally else such kind of employee’s might spoil the integrity of other employees.

                            Hoping, hereafter BMTC will make sure that balance amount will be returned to the passengers immediately once the ticket is issued to avoid such kind of dishonest incidents.
                            Complaint marked as Resolved 
                            Verified Support
                            Aug 25, 2015
                            Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                            Dear Sir, We are getting updating pop-up message from this site from last few months back, so delay in reply. Sure action will be taken on your complaint. BMTC
                            On 5th April, I went to BMTC bus depot, I gave complaint against the conductor to claim the balance amount of the ticket. The BMTC Inspector arranged for conversation with the conductor, at the end i claimed the balance amount.

                            Thanks for the immediate response of BMTC administration.
                            Hi

                            I have faced very bad experience with BMTC conductor today. I dont know how to approch to give the complaint on this. Hope this message will pass to the required authorities and take the neccessary action

                            I am working in ITPL and staying in AGARA.
                            Today morning around 9.30 AM i catched BUS 500N
                            And Bus no is : KA-01-FA-586
                            I hope people aware of there is a single seat in the bus in the starting of the rows of seating.
                            i was sitting there. After some time conductor came and standing very near to me and his hands were tounching me.
                            i moved bit in the seat to go far from him. Again He moved and trying to touch.
                            then i told him to go bit far as he is very near to me
                            He told "this is conductor seat, you get up first, i will sit"
                            i asked " No where it is written, how can you say it is conductor seat "
                            He told " They dont write, But it is conductor s eat only, you get up first"
                            I was fully confused and could not argue with him
                            So i got up from there and he sat on that.
                            Even in that rush he was trying to sit and manage the collection like that only.

                            Actually i am travelling from past 6 months to ITPL in BMTC VOLVO. But i was never told like this.
                            I can assure that is not conductors seat. Even it is.. He should have a sk be before.
                            Not after doing all these nonsense

                            Anyway... Please let me know where should i give the complaint?


                            Thanks in advance
                            Priya
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                              Bangalore Resident
                              from Bengaluru, Karnataka
                              Apr 2, 2009
                              Resolved
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                              Bus number KA 01 FA 1334, an air suspension bus from Marathahalli to Majestic did not stop at the bus stop of Richmond Circle despite three women wanting to get down. He then again did not stop around the signal at the actual circle itself. When all three women asked him to stop, he just looked angrily and continued. He finally decided to stop at the Mallya hospital. I have recently undergone a surgery and have been specifically asked to not walk too much - it took me 30 minutes to walk to my office on St Marks Rd. Since it was heavy rush hour, I was not able to get an auto.

                              I dont know where to complaint against the bus driver. If this forum can communicate this issue for action against the driver, it would be a great service to the citizens.

                              Description of the driver: Medium height, a moustache and short straight (slightly spiked) hair.
                              My bus ticket number: M[protected]
                              Date and Time: 9:00 AM on April 3, 2009.
                              Complaint marked as Resolved 
                              Verified Support
                              Aug 25, 2015
                              Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                              Dear Sir, We are getting updating pop-up message from this site from last few months back, so delay in reply. Sure action will be taken on your complaint. BMTC
                              I received an immediate response from the BMTC CTMO reading as below:

                              Dear Sir,
                              BMTC regrets the inconvenience caused. The sadi crew will be warned and necessary action will be initiated. Further it is to mention here that there is no authorised bus stop at richmond circle, therefore either you have to get down at Haz committee stop for richmond circle or you have to get down in corporation stop which are scheduled stop.

                              With regards

                              CTM(O)
                              K.S.Vishwanath
                              Chief Traffic Manager (Operations)
                              Bangalore Metropolitan Transport Corporation,
                              Bangalore.
                              I received an immediate response from the BMTC CTMO reading as below:

                              Dear Sir,
                              BMTC regrets the inconvenience caused. The sadi crew will be warned and necessary action will be initiated. Further it is to mention here that there is no authorised bus stop at richmond circle, therefore either you have to get down at Haz committee stop for richmond circle or you have to get down in corporation stop which are scheduled stop.

                              With regards

                              CTM(O)
                              K.S.Vishwanath
                              Chief Traffic Manager (Operations)
                              Bangalore Metropolitan Transport Corporation,
                              Bangalore.

                              BMTC — Driver didnt stop at designated bus stops

                              Bus number KA 01 FA 1334, an air suspension bus from Marathahalli to Majestic did not stop at the bus stop of Richmond Circle despite three women wanting to get down. He then again did not stop around the signal at the actual circle itself. When all three women asked him to stop, he just looked angrily and continued. He finally decided to stop at the Mallya hospital. I have recently undergone a surgery and have been specifically asked to not walk too much - it took me 30 minutes to walk to my office on St Marks Rd. Since it was heavy rush hour, I was not able to get an auto.

                              I am not sure where I can complaint against the driver. If this forum can get some action taken, it would be a great service.

                              Description of the driver: Medium height, a moustache and short straight (slightly spiked) hair.
                              My bus ticket number: M[protected]
                              Date and Time: 9:00 AM on April 3, 2009.
                              In front of SJ Polytechnic college near Maharani Circle, majority of the buses will not come to the extreme left i.e., to the bus stop to take the commuters. Some buses though they are on the left either they do not stop or do not open the door to commuters to get in. This is causing very inconveniences to the commuters. Please instruct all the drivers to come to the extreme left to the bus stop and to take the commuters waiting in the bus stop. Some drivers are giving the reasons that they cannot drive towards the right turn if they come to left. That should not be the attitude or motto of the driver, because the BMTC is a service oriented organisation and not a bus at the will of a driver. Please take necessary steps and action to ratify such mistakes. Thanks
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                                Chandrasekhar
                                from Calicut, Kerala
                                Mar 30, 2009
                                Resolved
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                                This is regarding the bus timings.
                                To HAL buses normally reach in Madiwala around 5.30 pm every day. But i found that last 15 to 20 days there is no buses that particular time( around 5.30 pm to HAL) Please look in to this.
                                Complaint marked as Resolved 
                                Verified Support
                                Aug 25, 2015
                                Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                                Dear Sir, We are getting updating pop-up message from this site from last few months back, so delay in reply. Sure action will be taken on your complaint. BMTC
                                Pls tell me the timings of bmtc bus timings From KBS to AGS LAOUT
                                There isnt often busses from Marathhalli to Banashankari after 7PM.
                                Please tell me the timings of current busses of that route.
                                I want the timings of the bus that goes from rajarajewari nagar to marathalli. Since the buses are not frequesnt i want the exact timings so that i can catch the bus.
                                pls tell me the timings of bmtc from vijayanagar to shanthinagar from morning timings
                                Please try to arrange buses from C.V.Raman Nagar towards whitefield, ITPL, Varthur i.e towards Bangalore East.

                                It is very dificult to most of the people who travel from that part towards HAl, HAl Hospital, Bagmane tech park, c.v.raman nagar, Thippsandra, Malesh palya, BEML, LRDE, ADE, DRDO etc.

                                There are many commuters who comes to work in this areas. Auto people from HAL demand three times more the meter charge.

                                So i kindly request BMTC to put either volvo or ordinary buses towards this route at least during the peak hours.


                                Thanking you.
                                T
                                BMTC Drivers & Conductors have there own Timings no body is bother to ask them.

                                From Vishwanath Nagenhalli of RT Nagar route bus no 415 have its own timings commuters like school children working people has to be waiting till the Drivers finish there chatting by having there breakfast coffee etc in morning and evening. specially in morning we have to face a lot as they know well that the traffic will be a excuse to them to sit aram se do gupshup then start and more important is they don’t even bothered drive fast because some how they have to finish there 8hrs duty.
                                The Route Number 252J from Tatanagar to Peenya 2nd Stage has suppose to leave by 8.30AM everyday, the conductor & driver had their own timings of 8.50Am.
                                Good Evening sir, for c.v.raman nagar bus service are less.I found in c.v.raman nagar. more suvarana bus then ordinary bmtc buses. First there was bus service was nice. Actually vidhyaranpura 2 bus will come At 7.30 one bus and it move around 7.45am. And other bus it will come around 7.45am and move around 8 or 8.15 am.But vidhyaranpura bus won't come in time . it will come around 8am.My collage timming is 8.30am. but due to bus service are less and daily i used to reach collage late.

                                In our area suvarana bus are more . In that student pass is not allowed sir. And after 8am also bus service are less. All students are waiting for ordinary bmtc bus service more in c.v.raman nagar.Due to this we are facing lot of problem. Or sir please allow student pass in suvarana buses bus also. So kindly provide us more ordinary bmtc buses in our area. I also request u sir to put 314L bus service twice a time at 7.30am one bus and 7.45am another bus. while coming to home also bus service are less. we have wait for 1 hour and some times 1 1/2 hours . In jeevan bhima nagar bus are more ie., every 15 minutes buses are there. I request u sir to provide more buses(ordinary) to C.v.raman nagar.Kindly take action about this.

                                Thank you sir for reading my message.

                                BMTC — No Buses towards G Palya

                                Dear Sir,

                                Their are no proper buses from hebbal towards Gpalya, specifically during evening hours most of the public are opting to go using Private transports. where else we have very limited BMTC buses during evening hours. After 8 PM the frequency of BMTC buses are been reduced.

                                Hebbal is now a Major junction for BMTC, I request BMTC Authorities to have look on this.

                                Regards,
                                Shylander
                                Sirs,
                                Could tell is there any buses from Attibele to Sarjapur WIPRO campus... If so could tell me the timings in the Morning and Bus no ( From Attibele to Sarjapur WIPRO campus ) and in the evening ( From Sarjapur WIPRO campus to Attibele ) the bus no & Timings...

                                S.prabhu
                                G00d evening sir, can anyone tell me the timing of 415S bus.
                                Sir,
                                I am Narendrakumar staying in vidhana soudha layout near laggera acutely we have in morning 8:30, 9:00 & 9;30 but in this only 8:30 bus that is 79 G only this bus is coming in time but other two buses are not coming properly & we are facing lot of problem regarding this pls make sure that morning time let all the buses come in time properly & bus no 98E this bus also is convenient for us but this bus one day if he come one day he wont come, This is morning problems.

                                In night i use to travel from Central Talkies after 7:30 to 8:30 their no buses for laggera 252E, 98E, 79G some times if they come also they wont give the stop in Central Talkies.

                                pls this is my humble requist pls tell all the bus drivers to come in time & give stop all the buses in all the stops.


                                N S NARENDRA KUMAR
                                There are no buses to DRDO phase II or to kaggadasapura especially during 4 15 to 530pm. many school students and officials are waiting in standing for a long period at beml bus stop (there is no bus sheltor also). and also no buses from Phase II to Beml after 7 am also. only at 8 am there is a first bus. it is affecting school children, they have to go to cv raman nagar by auto or by walk and from there they are going to beml.
                                kindly do the needful.
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                                  G.C.Muniraju
                                  from Mumbai, Maharashtra
                                  Mar 26, 2009
                                  Resolved
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                                  Sir,
                                  On Cubban Road, near Parade Grounds there is one Bus stop to proceed towards Shivajinagar,
                                  similarly on Bus Stop is required on the opposite lane for the buses coming from Shivajinagar
                                  for people travelling towards HAL/K.R.Puram/Alsoor/Indiranagar etc.The next obligatory bus stop is near Manipal Center at the end of the Cubbar Road, which is too far.Please arrange urgently.
                                  Thanks
                                  G.C.Muniraju
                                  Cox Town
                                  Bangalore-560005
                                  Aug 14, 2020
                                  Complaint marked as Resolved 

                                  BEML BANGALORE — e-ticketing problem

                                  hello

                                  I am Lokesh working with BEML, Bangalore and having SB Account No [protected] & ATM cum Debit Card No[protected] at SBI Branch of Mission Road at Bangalore.

                                  when i tried to book railway reservation through e-ticketing option with SBI ATM Card, the system accepts all the details of my account, but FAILED TO MAKE PAYMENT for e-ticketing.

                                  hence i could not book & avail the e-ticketiong facility using SBI ATM card.

                                  kindly set-right the errors if any with reply to me


                                  regards

                                  lokesh
                                  Railway Reservation Through IRCTC Failed Transaction
                                  Sir, I tried to book Railway Reservation Tickets Through IRCTC online e-ticketing facility on 19 Oct 2008. durng the booking process due to network failures my transaction could not succeed and reservation was not done. when i cheked my account balance on 19 Oct 2008 balance is showing less amount by Rs 525/-. I request you to kindly look in to the issue and credit back my amount to my account.
                                  Card Details:
                                  SBI ATM-CUM-DEBIT
                                  Card No:[protected]
                                  Holder's Name: VISHAL DEVINDRA KARIRA
                                  My place of working is (HAL) old madras road.

                                  I would like to bring few useful tips to help your to work closer to the bangalore working class category as follows :

                                  - Hundreds of employees who are working in HAL & BEML (working timings are similar) i.e.,
                                  from 7 am to 3 pm ;
                                  - 80% of the employees have switched over to conveyance reimbursement and they are reaching
                                  work place and back to residence by BMTC service and few are by own conveyance.
                                  - for example from anywhere from bangalore to reach HAL/BEML every one has to catch two to
                                  three buses to reach workplace vis-a-vis back to residance.
                                  - Hence there will be a mad rush in BB station during the morning and evening hours.
                                  - It is requested to create a web site from bmtc and ask from all office goers to register their bmtc requirement for commuting from their stay place to working place and back in the evening for example
                                  by segragating Bangalore as East, West, North & South and based on the registration details(example : Addresses of their working place and residence & working hours) based on this information can BMTC arrange bus services keeping in their mind (if not upto their work place atleast a kilometre near to their workplace and residence).
                                  - Like peak hour serviced presently provided to the State & Central Government employees.
                                  - This will avoid 60% mad rush in Bangalore Bus Station(Mejestic Area).
                                  - They can issue monthly passess to all regular commuter.
                                  - They can 100% depend on the BMTC buses and avoid using their own vehicles to reach their work place.

                                  - They can save valuable time by avoiding catching two to three buses to reach their workplace and back to residence.
                                  - BMTC can increase their turn over and profit
                                  - General public can save their journey time and risk of change over from bus to bus and they will be totally avoiding touching Megestic area.

                                  Example : There are about 300 to 400 employees are working in HAL & BEMP & Marathhalli Software Companies. If they introduce direct from

                                  Vijayanagar- Magadi road-Basaveswarnagar-Rajajinagar-Malleswaram-West of Chord road

                                  Route I - HAL -Old Madras road(covers two Division comprising of 3500 employees, and the same bus can continue upto Marathhalli Ring road( Plenty of software engineers are also make use of this facility) and may further continue upto White field.ITPark.

                                  Vijayanagar- Magadi road-Basaveswarnagar-Rajajinagar-Malleswaram-West of Chord road
                                  HAL Mainfactory (covering 5 to 7 Divisions) and IT companies from Domlur to ITPL and Marthahalli ring road.

                                  I think the above suggestion will defenetely held working class as well as BMTC.

                                  Ramu
                                  Employee.
                                  Frequency of BMTC Buses to Market as well as to Majestic(Kempegowda Bus Stand) Via Ramamurthy is very less or Almost NIL. We request the authorities Kindly arrange to introduce more number of buses to Market as well as to Majestic(Kempegowda Bus Stand) Via Ramamurthy
                                  Dear Sir & mam,

                                  We use to catch the bus from coramangalow water tank and silk board to go to electronic city..
                                  In coramongalow water tank we must stand an hour to catch one bus to reach electronic city, being lots of busses non of them is not stoping in the bus stop.. also the same thing is happnd in silk board also.. if the busses are empty also they are not ready to stop the buses..

                                  since we are holding the monthly bus pass, every day we must catch private bus to reach bommanahalli are madiwalla, ...

                                  Pls have a look in to this pls tell the conductor & drivers to stop the busses in the bus tops...
                                  Dear Sir/ madam..

                                  We are strugling to get a bus from Coramangalow water tank from electronic city & Silk board to electronic city everyday..

                                  Since there is a bus top then also non of the busses are not giving the stop..

                                  Since we are holding the bus pass also we are spending every day 10 to 20 rs to reach another bustop where we can get the bus easily example in madiwala are bommanhalli...

                                  Pls advise us is there any problem to stop the biussen in the bus stop.. we do not know how to stop the busses in the stops..

                                  there is a 600 bus in every 10 minutes one but there is no use that we are waitng oveer ther.. even in coramanalow water tank we will have lots and lots off busses stil ther is no use of having so many buses in the root.. expecially that G-2 busses alway empty they also not ready to stop the buses over ther...

                                  Pls help and get the busses in thiies places..
                                  Suggestion to move bus stop at Agarra

                                  With the recently commissioned flyover in Agarra, it seems like most of the traffic is below the flyover than above it. However, most of the congestion is causes because of the bus stop right below the flyover. I think if you move the bus stop towards silk board before the flyover starts, you would move a lot of foot traffic away from the confusing intersection and the buses can ply over the flyover and benefit from it. If you look at the road coming from silk board prior to the new flyover, there isn't much traffic on that side, and hence having a bus stop will be useful and reduce the confusion and congestion.
                                  Perfect. I d not understand the logic of Bus Stop right below flyover. It only serves the purpose of congestion. Yes While from HSR towrds Iblur let the bus stop be here after Fly over landing.
                                  Similarly from Iblur to HSR let the Fly ver be there at the HSR end of Fly over.

                                  Similalrly, vehicle should not cut across (Towards Koramangala Road) below the Flyover. The road from Kiramangaa toward to Agara adajacent to lake should be one way towards Agara. Those who want to to go to Koramanaga from Ibluru side take fly over go to HSR Circel and right turn (Anyway HSR Fly over is also is on)

                                  I am really surprised the way fly overs are planned. There are some fantastic planning brains which works in patches.
                                  Now the flyover at Kadabeesana Halli and Devarabeesna Halli is under progress.

                                  BMTC Bus Stop at Kadaabeesana halli (While Coming from Srajapur to Martha halli) is rught in Junction. Buses stop there and block entore traffic. Traffuc Regulators keep on waving there hands asking Buses to move. It is such a narrow passage and is common sense to move t further right Opposite Prestige Tech Park. After all when Flyover or Underpass is over. the bus stop has to be there. Otherwise it will be another Agara Junction with bus stop right below or above flyover/under pass.

                                  At this junction there is n place for Bus stop, no place to get down, no place to walk. Unfortunately either drivers and conductors are directed to stop there, or do not have common sense.

                                  When all Volvo bus can be stopped opposite Prestige Tech Park why not other buses. ?
                                  Please Move the Bus stop at Kadaabeesana halli.

                                  It is almost dangerous to walk from Kadaabeesana halli bus stop towards Prestige tech park. Due to the recent UNDER PASS Construction the Bus stop has now been shifted to a SERVICE ROAD. Now this road is a Main road for all the Major Traffic to flow through + Service Road + Road meant for pedestrians. Where as the volvo buses stop infront of Prestige tech park without any hesitation, Other BMTC bus drivers & conductors give a big No. It is such a Bad idea by the authorities to have a Bus stop in such a pathetic location.

                                  Please do somthign about it.
                                  Please arrange for buses from Domlur to K R Puram
                                  Please Leave Vajra ( Volvo ) Buses from majestic to Laggere-560058 as their's not a single Volvo bus to this destination..many peopels of this area are willing to travel in this buses.. Please do the needfull as soon as possible.
                                  To whomever it is concern on date of 09/06/2012 at 11pm. travelled from chittoor to bangalore in APRTC bangalore was thinking to moving to local bus bus stand one person came to me in khaki uniform his age was 17 without hat and started to enquiry me where u from and started to force me come to police station said to him show u r ID proof he refused to show and speaks english and hindi too he just caught my collar start pulling and dragging and started while fighting he took my money from shirt pocket one bag all my things ran away.i thought he was fake person wear khaki and black shoe .i searched for the police there i couldn't find in bustand.i request to do something or one day people starting killing in bustand or loot people for money but doing in bustand center its not fare.
                                  please arrange a proper bus stop at lalbagh main gate.
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                                    A
                                    Anish Celestine Dave
                                    from Bengaluru, Karnataka
                                    Mar 22, 2009
                                    Resolved
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                                    Hello All,

                                    This is to bring to your notice an incident where a BMTC bus conductor did not issue a ticket to me inspite of several requests to grant me a ticket.
                                    I boarded a BMTC bus (Reg No: KA 01 F 1897, Route No: 360) last Monday (March 16th 2009) from Madivala check post at around 6:15pm. I wanted to get down at the Lalbagh Main Gate and hence gave a 10 Rupee note to the conductor. The conductor did not return any change and neither issued a ticket and went away from me and started collecting money from the other passengers. As the bus approached NIMHANS I asked him to give me a ticket but he ignored my plea; he ignored my plea once again when I requested him for a ticket once the bus crossed Wilson Garden. As the bus reached Lalbagh I asked him several times to issue a ticket but he refused to do so and finally I asked him to atleast give me the change and after grumbling he gave me Rs 2. I then got off the bus at the Lalbagh Main gate at around 6:45pm.
                                    This is a serious ongoing issue that the BMTC is facing wherein conductors do not issue tickets and pockets the passenger's money which results is huge losses ( in lakhs) to the State Govt everyday.

                                    ALL THOSE POSTING COMPLAINTS AGAINST THE BMTC SHOULD SEND THEIR COMPLAINT TO THE CHIEF TRAFFIC MANAGER, BMTC - [protected]@gmail.com
                                    For more details log onto http://www.bmtcinfo.com/english/complaints.htm

                                    It is extremely important to let the management of BMTC know about the issues we face so kindly send all your feedback/ complaints to that ID. I did notify the Chief Traffic Manager, BMTC about this incident that I faced and he has promised to take action. I am extremely glad that my mail was indeed acknowledged. Now's thats a step in the right direction. Thank you.
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Aug 25, 2015
                                    Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                                    Dear Sir, We are getting updating pop-up message from this site from last few months back, so delay in reply. Sure action will be taken on your complaint. BMTC

                                    BMTC — NOT ISSUING TICKETS-BMTC CONDUCTORS :(

                                    Hello sir,

                                    This is to bring to your notice that, the conductors not issuing tickets even the ticket amount is given. they give back the change without giving tickets.

                                    I work for a software firm at Bagamane Tech Park, i travel from BEML gate to Bagamane tech park.The fare for which is 3 rupee, i have to literally beg the bus conductor to issue the ticket else he charges 2 rupee, and moves on.

                                    I really feel ashamed to confess that people traveling in the bus are happy that they have to pay less and have a ticket less traveling.

                                    Please place a ticket collector/checker at Bagamane tech or some where in between BEML and the tech park.

                                    Hope some serious action is taken regarding this.The conductors are openly stealing the government money.

                                    Thanks
                                    Vinay

                                    BMTC — conductor not issuing ticket

                                    sir,

                                    this is to bring to your notice that, the conductors not issuing tickets even the ticket amount is given. they give back the change without giving tickets.

                                    i boarded the bus 373J at BANASHANKARI AT 1:20PM ON 7TH AUGUST IE TODAY, having the registration num as KA01-FA960 & my ticket no is NO31 190668.
                                    i asked the conductor for the ticket for KS layout by giving Rs 5, the exact ticket fee, but he returned Rs2 back without issuing the ticket. i started an argument with him n he wasnt in the position to face me but still he also argued that he was correct. And at last he issued the ticket.
                                    but me, as a citizen, would like to bring to your notice about this. this amount might be small, but in collection, its huge.. pls take a stringent action on him so that we can curb this kind of malpractice in future. i even have the ticket with me so that i can scan a copy n send it to u as a proof.

                                    regards
                                    abhishek
                                    They never give me ticket for rs 3/- . Upon insisting they yell at me. :(
                                    Hello All,

                                    This is to bring to your notice an incident where a BMTC bus conductor did not issue a ticket to me inspite of several requests to grant me a ticket.
                                    I boarded a BMTC bus (Reg No: KA 01 F 1897, Route No: 360) last Monday (March 16th 2009) from Madivala check post(Bangalore) at around 6:15pm. I wanted to get down at the Lalbagh Main Gate and hence gave a 10 Rupee note to the conductor. The conductor did not return any change and neither issued a ticket and went away from me and started collecting money from the other passengers. As the bus approached NIMHANS I asked him to give me a ticket but he ignored my plea; he ignored my plea once again when I requested him for a ticket once the bus crossed Wilson Garden. As the bus reached Lalbagh I asked him several times to issue a ticket but he refused to do so and finally I asked him to atleast give me the change and after grumbling he gave me Rs 2. I then got off the bus at the Lalbagh Main gate at around 6:45pm.
                                    This is a serious ongoing issue that the BMTC is facing wherein conductors do not issue tickets and pockets the passenger's money which results is huge losses ( in lakhs) to the State Govt everyday.

                                    ALL THOSE POSTING COMPLAINTS AGAINST THE BMTC SHOULD SEND THEIR COMPLAINT TO THE CHIEF TRAFFIC MANAGER, BMTC - [protected]@gmail.com
                                    For more details log onto http://www.bmtcinfo.com/english/complaints.htm

                                    It is extremely important to let the management of BMTC know about the issues we face so kindly send all your feedback/ complaints to that ID. I did notify the Chief Traffic Manager, BMTC about this incident that I faced and he has promised to take action. I am extremely glad that my mail was indeed acknowledged. Now's thats a step in the right direction. Thank you.

                                    Anish Celestine Dave
                                    Bangalore
                                    sir

                                    CONDUCTORS NOT ISSUING THE TICKETS:-

                                    i do agree with this issue... even today(31 march 09) when i got into the BMTC bus, the conductor refused to issue the ticket.
                                    bus no.-KA 01 F-2426
                                    the fare is Rs 7, i gave him rs 10 but instead of the ticket he gave me Rs 5 back and said i have to adjust, since i do not prefer corruption by any mode i insisted him to give me the ticket, for thet he became too rude and told me to give him a change of rs 2 when i said i do not have the change he gawked. I forcefuly made him to give me the ticket.
                                    It is not the 1st time happening like this.number of times i have fought with the conductors just to get my ticket. What actions does the BMTC authorities are upto. The way day by day these type of corruption increases, it indicates that BMTC is not taking any actions. its our money which is going into someones pocket. when this issue is going to end??? i do not think its going to end anymore until and unless severe actions are taken.
                                    only one thing we public can tell
                                    " when u cannot avoid corruption in small area, then how it will be erased through out INDIA"
                                    and a word to the public also.
                                    " PLEASE ASK FOR YOUR TICKET"
                                    hope for the better actions

                                    regards
                                    suganya
                                    Hi,

                                    This is Amit kumar,
                                    Today I was travelling from mejestic To ITPL.
                                    I was having a premium BMTC pass worth Rs1500/= issued in ITPL.
                                    I use that pass only in ITPL.But one today I was using that pass in local BMTC bus.
                                    I have not written my name in that bus pass so some unidentified whom they called himself as ticket checker took my bus along with my Bus Id card which i have made in mejestic.
                                    They said my name is not written on this pass so they will snatch from me.
                                    I told infront of everyone that i donot know kannada and enerything in that pass is wriiten in Kannada.
                                    So how can i understand.
                                    So i requested them that i will write my name infront of them...

                                    But those ppl behaved very rudely and didn't return my pass...and keep saying something in kannada which i suspect it migth be abuse word...

                                    After this incident i really felt bad and questioned my self why i came to this bad place...

                                    BMTC — non issue of ticket to passenger

                                    I was travelling by bus no.KA 01/ FA-915 Route 328 from Domlur to Marthahalli at 10:30 AM on 09 Jul 2009. My ticket no. is M45 986264 for Re.10. A passenger gave 10 rupee to Conductor, the Conductor of the bus did not give ticket to a passenger and returned 5 rupees. When I insisted for issue of a ticket to him, afterv a lot of discussion he gave him 7 rupees ticket by collecting rupees 2 more and using indecent language. It is as if being a third man if i could have not intrfered, he would have pocketed the money.


                                    S.n.Tiwari
                                    Dear Sir,

                                    Sub: Conductor using rash way when we ask for Tickets

                                    This is to bring to your kind notice that, a conductor in bus no. KA 01 FA 1257, route from Yelahanka to Shivajinagar dated 28/07/2009 around 8:45 am morning, used such a bad lang while i asked him to issue ticket from Ashwathnagar to Nagavara Ring Road.

                                    Usally no conductors issue tickets for 2 to 3 stops in nagavara route. Always they demand for Rs.2 or 3 and refuce to give Tickets.

                                    Hoping that u will kindly do the needful and help the people traveling in BMTC
                                    Yes...I agree with Abishek its huge loss for our Nation by doing such activities.

                                    Even I too faced the same problem today morning as I was travelling from Ejipura to Indiranagar in 201Q bus at 9.40 a.m. Most of the time i Travel in d same bus and i have observed some misbehaving character by the Conductor. He first collect money from everyone and then later issues ticket whomever asks. Many a time people who has to get down in the next stop ignores to ask for the ticket. Nearly the conductor has collected money from 10 people & he issued ticket only for 4 to 5 members. I asked him for ticket for several time...only then he had issued the ticket. He did not issue ticket to one of frnd who travelled along with me, I asked ticket on behalf of my frnd but he refused to give ticket and he said that i have no rights to ask him for others and he started to scream in the bus. He also said if you are that much cared you yourself issue the ticket. I argued with him for some time and later I kept quite.

                                    We ourselves responsible for our own problems. People say that he or she is bad but don open their mouth at correct place and time...If anybody from the bus had given me the support i would have taken him to the concerned office for his misbehaviour. But Everyone was keeping their mouth shut.

                                    I was correct...& i honestly take my ticket everytime that is the reason i got angry on my fellow citizen. People will not fight or argue for their rights. If not we then who...?
                                    Dear Sir,

                                    We are living at Mysore Road. You know the Mysore Road Trffice Jam
                                    From begain BIG-10 Buses are going by Bridge but now that buses are going under the bridge we are all working peoples that buses are going under the bridge we are getting to late because that Market area is totally traffic jam at 9.30 to 11.00 so please try to BIG 10 buses must go up the bridge.

                                    Thanking you

                                    Yours truly
                                    poornima
                                    lalitha
                                    shekar
                                    Ravi
                                    Raju
                                    Pramila
                                    Srinivas
                                    Satish
                                    Bharathi
                                    Lakshmi
                                    Sujatha
                                    Hi,

                                    On 15-Dec-2009, I get on the bus no. KA-FA/1664, route no. 356, from Madivala & ask conductor to give a ticket to Sasken by giving Rs 10 note, he returned Rs 5 to me without any ticket, & when i asked him for the ticket, he gave me Rs 4 ticket no. NU[protected] & said it is till Bomanhalli, & there is no stop at Sasken, & when he came to know i don’t know Kannada he started talking in Kannada.
                                    After that he misbehaved & we had an argument, also he was asking me to get down before the bus stop itself. Then i get down at Bomanhalli.
                                    The point is, if i would have not asked for the ticket then there is a stop at Sasken otherwise not.

                                    When i took another bus from Bomanhalli, which was moving parallel with last bus, I noticed that that the previous bus also stopped at Sasken.
                                    Then I realize that the conductor want to get me into trouble.

                                    The only point is due to this behavior of many Bus conductors everyday people in bangalore are giving the penalty, so please take the necessary action & revert in case of any clarification required.

                                    Regards
                                    Roopam Agarwal
                                    i just love travelling in volvo bus
                                    Dear sir,
                                    we are living at shivaji nagar busstop at 9:30pm,[protected].we are waiting till 10:50pm then bus(330) going(via marathalli bridge vyadevi hospital)late10:55. 9:30upto10:20 no buses, u will kindly do the needful .
                                    Hi All,

                                    Conductor behavior for bus no. KA-01 FA1745 was not good.
                                    I travelled from BTM to Ecospace at 11:20 am from 500c Vajra.
                                    They gave the teared Rs.20 Note, when I asked him to get it changed, conductor started shouting in kannada.
                                    he had another Rs20 note, but he was not ready to change it.
                                    Please handle such kind of situations seriously, conductor should behave nicely with the traveller.
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                                      V
                                      Vartika
                                      from Mysore, Karnataka
                                      Mar 21, 2009
                                      Resolved
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                                      Hello,

                                      Every day i travel by bmtc buses. On 19th March i travelled by BIG 10 (The new Air suspension BMTC bus), however i have few concerns here :-


                                      1) Improper Fares : Intially i travelled in this bus and they donot charge more than 5 rupees, however this time the conductor told me that fare is Rs 8/-, i gave him a 20 rupee note, instead he gave me 10 rupee ticket and returned me 5 rupees. When i asked for balance and argued that you have told it will cost Rs 8/-, instead he didnt listen to me as if i have to beg him to return me the money and they started abusing me.

                                      As i was all alone in the bus, i was little scared, since they started abusing me and were showing rude behaviour. To add on to this when i reached the bus stop where i had to get down, the driver did not stopped bus, when i asked him to stop, again he started yelling / abusing me.

                                      2) Rude and Vulgar behaviour : On 20th March 2009, again i was waiting for the bus, and same BIG 10 bus came which i boarded yesterday with same set of driver and conductor. Although there was no other bus at that moment, but still i didnt step into it. Both driver and conductor were staring at me badly and they abused me again and displayed vulgar actions as the bus moved.

                                      I was highly frustated with there behviour and decided never to travel by BIG10 buses, even i suggest my friends not to travel on BIG 10 buses.

                                      Please note the BUS No: KA 01 FA 2169

                                      Expecting BMTC to take strict action against such drivers and conductors.

                                      Thanks
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Aug 25, 2015
                                      Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                                      Dear Sir, We are getting updating pop-up message from this site from last few months back, so delay in reply. Sure action will be taken on your complaint. BMTC

                                      BMTC Rude behaviour — Misbehaviour of BMTC bus Drivers and Conductors

                                      BMTC Bus Drivers and conductors think themselves as the drivers of this nation. Please teach them to behave properly with women. My stop is near Monotype and everytime I travel from Kumaraswamy layout, most of the buses, especially Vasanthapura bus which takes Right turn near Hunisemara stop is not giving stop near hunisemara and they are issuing tickets when getting into the bus. This is misleading. The buses are not owned are run with their personal money and they are not doing any favour also. This is there duty. If they can't do that why is this BMTC existing. They speak singularly when we ask for the Stop and throw us near KR Road from there we need to walk and come. Daily I am travelling and the Vasanthapura bus driver No.210R behaves very rudely speaks in singular.

                                      This hurts a lot. We are also working women and please teach them how to behave with people and then allow them to sit in that place. Teach them manners. They are not the only persons working so hard (behaving as if), we are also coming and working and facing all kinds of people but keeping patience when behaving. Atleast try to do you duty first. We are asking for the stop where the Bus stop is there. If we are wrong tell that politely and don't issue the ticket and guide us. And some drivers doesn't even open their mouth when we ask if the stop is there or not. This is not owned by them . They are living because we are paying for bus ticket. Try to learn this and provide us the good service. Twice or thrice I have faced this problem and getting into this BMTC bus in the morning and spoiling our early morning has become daily routine. WHEN WILL THIS BMTC LEARNS LESSON???
                                      You could have send a complaint to the Bus Depot marking a copy to the head office. I think medias should look into that. Why cant you send this complaint to any Bangalore Newspaper..?

                                      BMTC bus - BIG 10 — Not stopping in the Bus stop

                                      BIG10 bus from Brigade road to Madiwala has not stopped in the Brigade road stop even it was raining and the passengers were about to get into the bus since the bus came late. Bus number is KA01 2121.

                                      BMTC — Driver refusing to give ticket even when we demand

                                      Sir/Mam,
                                      3/06/2009 - 9.00 PM; Route: 335; travelled from murugesh palya to Kodihalli. KA 01, FA 1493
                                      it is abus in which driver is the conductor also
                                      Gave 5 rupees asked for ticket and he said in an abusive tone that no tickect can be given
                                      I was stuborn demanding tickect again he abused and asked me 6 rupees(for hardly one kilometer)
                                      again he abused abused... he did the same with another passenger...
                                      for soem of the pessenger he said there is no change, though he had...
                                      what to say?????????????????????????????

                                      bmtc buses — Extremely rude behaviour

                                      Today i boarded the BMTC volvo No.360 at around 9am at the bus stop opposite to christ college. Since I dint have change for the ticket I gave him a 100rs. note. He actually asked me to get down from the bus if I dont have change.I got extremely angry, and started shouting at him. I saw that he had change with him still he dint listen to me. Thankfully the driver intervened and offered me change. This is not the first incidence of misbehaviour by these public transport people here in bangalore. The auto drivers are equally rude, especially towards girls.
                                      I really want that some strict rule should be made, or at least we should have complaint numbers where we can go n promptly lodge our complaints.
                                      sir,

                                      Bus conductors are not givin tickets by taking money from publics even if we demand for the tickets. Today I travelled from varthur kodi to tubarahalli in pushpak bus at 1.30 pm in the bus no.KA01-F-3852. I given 10re for the conductor, he returned me back 5re without ticket. The ticket cost 6re. When i asked him for the ticket he opened his mouth with bad words, I told him if checking officer comes means what i have to do. He told me to keep quite without talking, So i told him i want ticket, so that time he is asking for the change, and my bad luck today i didnt had proper change. Daily I travel in the same route. And I given him 2 re and he given me 6re ticket. And he didnt given 1 re change. Its not the matter of 1 re. but The way he talks without giving ticket. If I didnt quarreled with him i was not getting ticket and govt was not getting money.Note that 5re was getting tto his pocket.And he was not giving change for many publics. So The question: Is BMTC buses are for public service.Will higher officers take proper action on them.

                                      And one more thing gents come and sit in ladies seat and stand in front, how we girls have to stand with them.Why conductor/driver wont as anything.And it is not possible to quarrell with them daily.


                                      I have posted complaint before also and I didnt got any solution. Then what is the use to post our complaint.

                                      Looking forward proper support from BMTC.

                                      Thanks.
                                      Hi,
                                      I would like to register a complaint against the conductor of the KSRTC bus FA - 457, KA 01. I was travelling from Residency Road to RMZ Millenia Ulsoor stop. Date of travelling 20/07/2009. I gave Rs.5 to the conductor and asked for the ticket. He refused to give saying that there is no stop near RMZ Millenia and I have to get down at the signal before the stop. I didn't had a problem getting down at the signal but the money which i gave for the ticket went to his pocket. Kindly take necessary action.

                                      BIG 10 Bus — Mis-Behaviour of Condustor

                                      I am a regular travellor in the BIG 10 bus from Brigade road to Singasandra. On 13th Oct 09 when a got into a BIG 10 at Singasandra at around 5.10pm, bus regn No. KA01-FA-2150, there were three gents sitting in a ladies seat.

                                      As it is a known fact the first 8*2 seats is alloted to ladies, I gently asked the gents to vacate the ladies seat. But they refused.

                                      When I seeked the help of the conductor, instead of asking the gents to vacate the ladies seat, he starting arguing with me.

                                      Kindly request the concern authority to take necessary action regarding this issue.

                                      In case of any quirey please do contact at the below mention email ID.

                                      email ID : [protected]@yahoo.com

                                      Thanks.
                                      I am also a regular person who travels from Brigade road to singasandra in the BIG 10 bus. On 13th Oct 09, when I got into a BIG 10 bus in Singasandra at around 5.10pm bus regn No. KA01-FA-2150, there were three gents sitting in the Lady's seat. As it is a known fact that the first 8*2 seats is been alloted to ladies, I gently asked the gents to get up from the ladies seat. But they refused. When I seeked the help of the conductor, instead of asking the gents to vacate the seat, He starting arguing with me.

                                      I kindly request the senior authorities to take necessary action to the concerned conductor regarding this issue. In case of any clarification you can contact me to the email ID given.
                                      Route 600D
                                      Date:1/12/2010
                                      Bus No:KA01 F 4738

                                      Conductor of the bus is refusing to give ticket.If I demand him he is commanding me to get down from the bus.If i tell him there might be checking, he says I will speak to the checking person.So is there an understanding between the BMTC ticket checkers and conductors.

                                      If the same public dosent buy the ticket you'll ask the public to pay fine.If the conductor is refusing to give the public the ticketI request you'll to take some action against the conductor.He dosent have any rights to ask the public to get down from the bus, if the public hasnt made any indescent behaviour in the bus.
                                      H A L buses which goes from manipal centre way that 330 buses which are very rude through passengers because they have monthly passes, and there don't stop at manipal centre while coming from marathahalli
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                                        Nayana Raghavendra
                                        from Bengaluru, Karnataka
                                        Mar 17, 2009
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                                        Dear Sir,
                                        I am speaking on behalf of thousands and lakhs of women travelling in public transport buses everyday. Government has said that it would provide the basic amenities for women and that would include safe and comfortable travelling as well. Rules are not followed in the BMTC buses and for the elderly, most of the men violate rules of lending a seat to the elderly person in the bus. Men who are young and energetic would acquire seat and refuse in leaving their seat to the elders, which they are ought to follow. I would request the higher authorities to look into the matter as early as possible and provide justice to us. In anticipation of a positive reply from the concerned person.

                                        Thanking you,
                                        Indian
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        there are some more rules that conductors dont follow they carry people more than the number of seats in buses, this should be avoided, number of people in the bus should not exceed the number of seats in the bus, and when the bus stands at bus stop the two wheelers drive past the bus doors which disables the passengers who get down and wen its gone the bus starts moving soon. .
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