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Bangalore Metropolitan Transport Corporation [BMTC] reviews & complaints page 141

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S
Sridhar
May 19, 2009
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There is a lack of buses, suvarna / volvo from
- Rajarajeshwari Nagar towards BTM Layout, Agara, Outer Ring Road
- Rajarajeshwari Nagar towards Jayanagar Ediyur, Gandhi Bazaar, Netkallappa Circle, Ramkrishna Ashrama
Its a good thing to diversify buses to different routes rather than direct all buses to Market and Majestic. Now the buses are all directed towards Banashankari and Kengeri and Uttarhalli. Poornapradnya Layout and Rajarajeshwari Nagar are neglected. There is a huge BEML 5th Stage Bus stand that can be made use for Suvarna, Volvo's to different locations - like Jayanagar, Banashankari, BTM Layout, Silk Board, etc. Please consider this suggestion.
Aug 14, 2020
Complaint marked as Resolved 
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    Tejasvi.R
    from Kamudi, Tamil Nadu
    May 14, 2009
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    Dear Sir,

    I am a resident of Shirdi Sai Nagar Near K.Narayana pura village and a frequent traveller in BMTC buses from K.Narayana pura to Bangalore City.

    Sir,
    I am happy to say that, there is lot of changes and improvement in BMTC buses. ex:its cleanliness & neatness, well maintained buses and bus stand. Also many types options of buses like Ordinary, Suvarna, Volvo to reach diffrent types of passengers requirements. When we compare with other states we stand very clearly undisputed No.1, So wherever I go I'll speak about BMTC buses role in Bangalore City. Out of 1000's of buses and many 1000's of staff there are few bad employees are there in the corporation. Now I would like bring to your notice one of the employee. please do the needfull.

    Sir there a bus between K.Narayana Pura village And Kempegowda bus station with Root no 292C from 10th Depot on Hennur RD. A driver Mr.Kitty is the regular driver for this bus. His behaviour is very bad that too with ladies. no respect for passengers, he uses singular languages for ladies and students. So everyone scared to speak to him because he is very rough and behave like a rowdy. There is no proper timings for this driver. He will play as he likes. Most of the time he will not come to Majestic. He will come till Shivaji Nagar and go back to Narayana Pura. He will stop at K.Narayana pura bus stop for very very long time in each and every trip. after spending lot of time at K.Narayana Pura he will go to Shivaji Nagar and come back, mainly in 2nd half of the day. If somebody ask him he will say go and complain wherever you want I don't care. he speaks very arrogantly. Also I came to know that, one of his brother is in very senior post in BMTC Office or 10th Depot. So that he will not care anybody. Many of regular travellers complained to depot manager, but no use. Also he motivating other bus drivers not to go to majestic & K.R Market. Now a days other buses started doing the same, So we are finding very difficult to reach home from majestic and market mainly in the evening time. From market there is no buses bet 7pm & 9.30pm there are 2 buses 292 & 293c from 10th depot but they won't come to market

    So I request change this 292c bus to some other depot or change this driver and his partner conductor from this route.

    Hope you'll take care about this matter and do the needfull to save BMTC pride.

    With Warm Regards.,

    Tejasvi.R
    Complaint marked as Resolved 
    Verified Support
    Aug 25, 2015
    Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
    Dear Sir, We are getting updating pop-up message from this site from last few months back, so delay in reply. Sure action will be taken on your complaint. BMTC

    BMTC — CLEANLINESS

    Hi,
    Off late we stopped travelling by BMTC for the following reasons.
    1. Busses were not at all clean. Better not to comment on KR market busses.
    2. Seats were replaced with fabric with earlier Rexin. Dont feel like touching. God knows who got this Idea.
    3. People chew Gutka and spit through the window. If window is not closed, only god should rescue.
    4. New busses has more glass walls(for ads purpose). No Air circulation and No shade. Travelling in such busses will be a nightmare during summer.
    5. Travelling in VOLVO and Suvarna is very expensive and as good as travelling by Car/Auto.
    6. Better not to talk about Bus stands & Bus shelters
    Absolutely correct. but i dnt have any other option i have to travel in these worst buses only.
    BMTC should take responsibilities.

    They are not at all doing responsible job

    They are ready to hike the ticket cost.
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      K.Kiran Kumar
      from Bidar, Karnataka
      May 14, 2009
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      Dear Sir,

      I am an daily commuter of 258C VOLVO bus which ply between Nelamanagala and K.B.S.

      Last friday dt.09.05.09.as usual i took the bus at nelamangala terminals and i asked for the daily pass ( Rs.75/-).for which conductor who belongs to katriguppe depot with his no.D/C6176 and the bus no. KA 01 FA 2020 told me that he has not been provided the passes from his depot, when contacted the depot manager Mr. Ramesh[protected] he decently given me the phone no. of one mr.Sampangi Ramegowda(Manager operations) Mobile no.[protected]..He simply disrespected my words and told that there is no hard rule to issue the passes in BMTC, if at all we have to travel, he told to pay the money and purchase the ticket and travel.

      we know to travel but what is the purpose of introducing the day pass of Rs.75/- and why the BMTC officials are acting as Bosses, let them know that they are only public servants and there main aim is to satisfy the Commuters, and serve the public in good manner.

      This matter has been hand written and faxed to Mr.Jameer Ahmed Pasha, Managing Director which was acknowledged by his Colleige Mr. Ajay. for further action.

      Surprisingly even today when i took the Volvo Bus no.KA 01-FA2031 at about 7.30 Am from Nelamangala the same thing has got repeated, who has to save us god only knows

      Kind Attn Mr.Syed Jameer Pasha
      Managing Director BMTC

      Respected Sir,

      Following are the dates for which inconvinience has caused by your corporation for me personally, kindly advice what action i should take or shall i go to the consumer court for the justice, today also the same thing has repeated and i have complained to your BMTC control room at about 8.00 Am. for which they have acknowledged and spoken to Mr.Ramesh depot manager ( Depot 13 katriguppe) only from this depot the problem is getting created and all the three days it has brought to the notice of Mr.Ramesh over phone personally by me for which i have the proof in my mobile. kindly advice what to do. and also i know Mr.Ashok Transport minister personally, till now i have not brought this to his notice Kindly do the needful

      Date Bus no Depot Conductor no. Ticket no.purchased
      09.05.09 KA01FA2020 13 D/C 6176
      12.05.09 KA01FA[protected]/12.05.09
      14.05.09 KA01FA2031 13 D/C[protected]/14.05.09

      Please let us know what to do and please look into the matter that it should not repeat from tomorrow,

      thanking you sir,

      With warm regards
      K.Kiran Kumar
      Complaint marked as Resolved 
      Verified Support
      Aug 25, 2015
      Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
      Dear Sir, We are getting updating pop-up message from this site from last few months back, so delay in reply. Sure action will be taken on your complaint. BMTC
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        Sushma
        from Mumbai, Maharashtra
        May 13, 2009
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        Today I boarded BMTC volvo bus non-AC bearing number KA 01 FA 1728 - 356C at Hosa road junction around 8:00 AM to go upto Ecity Infosys Gate 1. Usually the price would be Rs 8 . Today conductor charged me Rs 12 saying that in that bus the fare is 1.5 times. Also he did not stop at Infosys Gate 1 where there is a proper bus stop.

        For what reasons the charge is RS 12 where in AC volvo bus would charge only Rs 10
        Complaint marked as Resolved 
        Verified Support
        Aug 25, 2015
        Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
        Dear Sir, We are getting updating pop-up message from this site from last few months back, so delay in reply. Sure action will be taken on your complaint. BMTC

        BMTC Buses — no buses on time

        hello sir/madam,

        see there is no buses after 5'clock at kormangala.
        i don't know what will happen. we the passenger will wait for hours together for a bus especially the 201 buses are not at all available after 5pm. Even the bus comes it will be with full and there no stop given. so, kindly look at the issue and solve the problem as earlier as possible.

        do something or provide some more buses for the same route.
        We the public suffer a lot by this.

        bmtc buses — Useless service/Irritating service

        Hi All,
        This is a common issue faced by almost all o[censored]s.. Pls unite in this...
        BMTC(Bengaluru Mahanagara Tranportation corporation) is making good money i believe.
        Even then this money hunger people does not provide proper bus transportation from the Majestic and Market.. As what i know so far... If any others pls respond...

        Majestic is like a Dump Yard for buses... Here almost all are Volvo and Parisara Vahini's...
        We hardly find normal buses which allow daily pass and monthly pass...

        In morning and evening they send all the buses to the IT companies...
        Rest Dokota buses will be left for the passengers...

        Ri Swamy eradu kade(pass and tickets) duddu maado nimage yake ri busses extra hokoke agodilla...

        Koti gattale duddu thinnoke gotthu nimage...

        Idhanna sari madoke agodilla na...

        bmtc buses — Conductors are harrasing girls

        I am registering a complaint against the VOLVO BMTC Male Bus conductors in Bangalore.
        These conductors sometimes drink and come on duty. They normally prefer to stand in the first half of the bus which is fully loaded with girls.These people try to touch girls by the maximum way they can, and whenever someone speaks against them they start yelling at that girl.Its disgusting, all girls from good families are travelling through these buses. When will all this stop.
        hello madam /sir,
        we wait for the buses of marathalli and HAL buses for long time that is more than 1hour but buses they don't come on time...if they come also they don't stop at the manipal centre or MG road because the passengers are having monthly passes...

        please do the needful...as earliest

        Number of Buses are less from BTM to Jayanagar from 1 month between 8 to 8:30 am

        From 1 month there are no buses to travel from BTM to Jayanagar and bus comes after 8:30 and it is overloaded and starts at 8:40 causing delay for daily traveling people. Please consider it as arequest and do needful
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          Anand
          from Bengaluru, Karnataka
          May 5, 2009
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          Dear Sir/ Madam,
          On 5/5/2009 BMTC Bangalore started renewal of passes which are valid for ten months & twelve months. It was done at only one location - Majestic. The Q's were too long as hundreds of people had come to renew their passes with very few counters & there were no seperate Q's for women at one of the counters, this led to miscreants troubling women standing in the Q.

          I request on behalf of all the people who use BMTC transport to kindly make these renewals available at atleast four or five major bus depots to avoid such chaos.

          Regards,

          Anand.N
          [protected]@rediffmail.com
          Complaint marked as Resolved 
          Verified Support
          Aug 25, 2015
          Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
          Dear Sir, We are getting updating pop-up message from this site from last few months back, so delay in reply. Sure action will be taken on your complaint. BMTC
          Dear Sir/Madam
          Here is very strongly i am complaing against BMTC bus drivers who does not give stop (vijaya bank colony stop) after Ramurthinagar signal. this stop is newly introduced by BMTC. there is a clear cut board has been put for drivers to stop the bus.
          We have already given many complaints to BMTC, but there are no changes am seeing from these drivers. This is very shamefull for BMTC who is not taking any proper action against these drivers.
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            M
            Maria Thomas
            from Bengaluru, Karnataka
            May 4, 2009
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            I had travelled from Marathahalli to Shivaji Nagar by Bus on April 23rd. I got the ticket which cost Rs.10(Rupees Ten only) and had given Rs.100(Rupees Hundred only) as I did not have change. I forgot to collect the remaining Rs.90(Rupees Ninety only) while gettin down at my stop. I would like to know how I could get the money back.


            Route No: 330, 323L
            Boarding Point: Marathahalli
            Destination: Shivaji Nagar
            Date: 23rd April 2009, 9:00 A.M.
            Ticket No: M38 601284
            Complaint marked as Resolved 
            Verified Support
            Aug 25, 2015
            Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
            Dear Sir, We are getting updating pop-up message from this site from last few months back, so delay in reply. Sure action will be taken on your complaint. BMTC
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              Raghavendra Rao H D
              from Gurgaon, Haryana
              Apr 20, 2009
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              Dear Sir / Madam,

              This mail is being posted on behalf of all passengers from yelahanka, with the hope that some action is taken against this problem.

              The buses that goes to yelahanka old town, does not give proper stop near yelhanka police station circle. If the signal is green, the buses just pass away and stop after the signal near that government college. If the signal is Red, the bus stops only in the signal and will not give stop after signal. The problem is people does not know where exactly to stand. We need to run each time where ever the bus stops. I had earlier also posted the complaint, but still have not seen any changes with this regard.

              Kindly help the bus commuters.
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                B
                Bangalore Citizen
                from Mumbai, Maharashtra
                Apr 13, 2009
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                The fares of the big 10 buses vary.
                The conductors dont have any idea of what the fares are.
                I was charged Rs. 5, Rs 8, and Rs 10, Rs. 8 and Rs. 10 again for the same route
                when i travelled on it five times.

                Even if they have discarded the original Rs 5, 10 or 15 rupee structure, they
                should update the fares on the Bmtc website if they have the right intensions.
                Public service is not all about minting money.
                Complaint marked as Resolved 
                Verified Support
                Aug 25, 2015
                Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                Dear Sir, We are getting updating pop-up message from this site from last few months back, so delay in reply. Sure action will be taken on your complaint. BMTC
                Respected Sir/Madam,

                Here the BMTC conductors are charging the bus fair in their own way.For example
                1)They are not providing bust tickets after taking the money.
                2)Some time they are not returning changes after giving the ticket.
                3)Also some drivers/conductors are giving used ticket.
                4)The bus fares are varying for the same route each journey.
                I think KSRTC inspector's are also equally responsible for this as they are not inspecting the ticket in the bus.Now these type of activities are becoming daytoday activities.We have already frustrated by BMTC conductors,
                We hope BMTC officials will take following necessary actions to eradicate these
                1) There should be a fare chart in the bus with respect to each stop.
                2) Driver/Conductor Should not give us used tickets.
                3) Inspection should be conduct in regular interval of time through out the year.

                Regards,
                Manoj.
                Upto to May 20th BIG 10 buses are reach wipro technologies via electronic city phase 1...

                Almost even infosys andSBI Employess were using these buses to reach their destination..

                Now they have changed the routes of BIG 10 buses to wipro Via Konappa Agrahara and this is really bad as auto people in electronic city phase 1 are taking an advantage of this issue and charging 20 Rs per head..

                Now also more than 75 percent of Wipro emloyees will reach wipro technologies through electronic city phase 1 by paying extra penny to auto fellows..

                I request you people to change the route of BIG 10 as it was May 20 before and help us in this recession period.

                I hope this complaint can make a difference.
                Hello
                Sir/madam
                This is to bringing to your notice that on friday (BIAL) Route no 5 came at 10.20pm & as to leave at 10.45pm but he left at 11.25pm. they were 16 passengers at 10.50pm but still they are not leaving they are keep on telling 5 minutes & T C is not taking care & it was so hot we could not sit in the bus Because there was no AC nor the ventillation. this is how u maintain the timings i[censored] can't maintain the timings pls stop the bus service from BIAL & when we reached j p nagar it was 12.50pm this is how u give the service The bus no; KA01-FA1408
                There was only hope from MG Road to Sarjapur is G3 BIG 10 buses. I seen in internet for timings. They published as per the Right to Information act 2005. As per that rule, they have mentioned, 18:30 to 19:30 there would be 4-5 buses. But we can't find hardly even one G3 in this regard. on 13/04/2010 and 14/04/2010 the situation was in worse condition we have waited from 18:30 and the bus came at 20:00 that too to Koramangala Bus depot and on 14th April the Bus came at 20:15. The passengers lost hope on BMTC carries the private taxi, but BMTC should understand situation of poor and middle class people., who was believing the BMTC buses. Kindly take care of the worse condition and make it as best.

                BMTC-BIG-10 — TICKETS & CHANGE

                Dear Sir,

                We are regularly traveling from Koramangala, Dairly Circle to Brigade Road in BIG-10 (G-4, G2 i.e. KA-01-FA-2113, KA-01-FA-2279 etc.) buses. Behave of conductors are very much rubbish in these buses. Firstly, they will not give tickets. If somehow we able to get tickets they will not give change.

                Today (31st August 2010), I have to go from Dairy Circle to Toll Gate in KA-01-FA-2279 at 8:45 A.M. I have given 100/- for tickets to conductors. He was not giving tickets. Somehow I have managed to get the ticket of Rs. 6/- After that he has even not given change. Not only this, he has not stopped the bus at Toll Gate. I was crying to stop but not stopped. Finally I have get down at Johnson Market and even change I have able to collect only after getting down at Johnson market and that only Rs. 80/- against Rs. 94/-.

                Not only this, regularly if we ask for tickets firstly they will say “tickets not necessary”. Somehow, if we insists for tickets they will give extra i.e. from Dairy Circle to Brigade Road tickets is Rs. 6/- but conductors will say you have to take tickets for Rs. 11/-. If we will say ok you don’t give tickets then will conductors be happy and will take Rs. 5/- only without tickets. Not only this even though if we try to get tickets they will not give change and say “don’t have change even though his bags are full of change”.


                Please do the needful as this is very difficult to tolerate and these are regular in almost all the buses of G-4 and G-2.
                Please Utilize the Elevated Highway from Silkboard to Electronic city for volvo buses. As people travel from a long distance like kengeri, Vijayanagar in these volvo buses, there is a huge time that gets wasted on all these signals and 90% of them are to Electronic city. We are charged a huge money but no difference with respect to travel time infact volvo takes more time than normal buses.

                I also request the buses to stop only at the bus stops provided for the commuters stopping at anywhere to achieve the target is also causing a delay in time for long travelling commuters.
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                  Abhishek
                  from Bengaluru, Karnataka
                  Apr 12, 2009
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                  This is to inform the officials of the transport system that the quality of the buses plying in the route no 276 is deteriorating. The drivers have off late begun to drive the buses very slowly and it is taking a long time to reach our destination point. This also leads to traffic congestion as they ride in the middle of the road and hence not allowing the other vehicles to move which results in piling up of traffic. This can be freed from if a strict and disciplinary order is given to the drivers.
                  Thanking you
                  Abhishek
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  respectd sir
                  my name is kiran kumar r. Stayin near kodati gate sarjapur road.
                  Im doin my BE.in enc in btlit chandapur.
                  As i was waitin for bus in koramangala stop for sarjapur bus two bus passd by witout stopin. 1of the bus i noticed was chkpost to sarjapur 342. Bus no was ka.05.D, 5164 at 7.50pm..
                  If dis is the way all drivers do hw do v get tim to go hom early n study for our future?
                  Plz do take this seriously n make our blore citizns hapy so that al travel by bmtc buses insted of own vehicls n make our polution fre as wel as les consumtion of fuels.
                  Hope there wil b change soon.
                  Thanking u sir.
                  R.kirankumar.[protected]@gmail.com
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                    Smitha Murthy
                    from Pinjaur, Haryana
                    Apr 7, 2009
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                    I have been a resident of Rajarajeshwari Nagar for five years now, and bus services to and fro to the city is pathetic. There are no direct buses to the Central Business District - one has to go via KR Market or Majestic all the time, which eats up time, and makes a 45-minute journey into a 1.5 hour journey.

                    Especially in the evening from Richmond Circle, I request BMTC to put more buses to Rajarajeshwari Nagar. At present, a number of buses ply to places like Nagarabhavi, Vijayanagar, and even Chandra Layout but there is just one bus 225 that goes to RR Nagar. This bus is highly irregular, and misses trips often. The route is also too long going to KR Market, Chamrajpet, and then reaching Mysore Road. Please put more direct buses like the Big 10 on this route from Richmond Circle after Vellara Junction to RR NaGAR
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    the buses are not stopping at new busstop off. union bank of india, Basaveshwaranagar-- It has been more than 3 weeks a new busstop at basaveshwaranagar -opp. union bank of india is constructed but the b m t c drivers-- specially route no180 and 65b cross past the stop as if it is not existing and people waiting there are not seen. Theweird happiness in the face of these drivers for making the people to wait without stopping the bus speaks that they are not bound by any rules or there is no body to question them. If ther is any higher office which control them make them accountable for not stopping the bus at the said point. what big fun of constructing new busstops and not stopping the bus there
                    Kengeri Satellite Town is grownup very well area. From last about 10 years only two buses are running between Shivaji Nagar to Kengeri Satellite town (222 E) but it has not been enhanced by putting more buses. The trips of 222 E is not running on time the reason put forth heavy traffic. But the people are suffering due to missing of trips.It is requested to put pushpuk, big 10, vajra buses more to shivajinagara to Kengeri satellite town via ringroad i.e magadi road to shivajinagar, shivajinagar via city market, shivajinagar to via bangalore bus stand, shivajinagr via jayanagar, shivjinagar via vijayanagar to know the revenue and put more buses to the revenue earning route. This will help department and to the public. mearly putting buses are of no use, it is to be seen that the trip should not be missed. The missing of trips, running buses to the nearest route and missing trip of regular route are now a days more that to at the late hours after 8-pm, Kindly see that late evening trips after 7 to 11 trips should not be missed at any cost. This help passengers of private working people. I hope request will be fulfilled
                    one solution is during peak hours they have top put many busses or mini vans to far off loaclites, namely RR nagar, eletronics city mainly moning 8 to 10.30 then eveng 5 to 8 frequencey and minimum stop service shud be there. this will help
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                      Dinesh k
                      from Bengaluru, Karnataka
                      Apr 4, 2009
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                      Sir,

                      On 3rd April, 2009 I boarded BMTC bus #314, Reg #KA 01 F -1768 from Kodihalli to Trinity Circle at around 11am. For the ticket fare of Rs. 9, I gave him Rs. 100 to the conductor since I did not have the exact change. The conductor replied that he will return the remaining amount before getting down from the bus without mentioning the remaining amount on the ticket. The stop before the trinity circle I asked for the balance amount. He walked away without any response. I blocked him and demanded for the balance amount and then he took the money out of his pocket, I saw him carrying a bunch of Rs.10 & 20 which would not be amount less than Rs.300. He was about to give the balance. He checked my ticket; since he had not mentioned the balance amount on the ticket he didn’t return the balance. The ticket no: was NQ 78 477871.

                      I agree that the mistake had happened from my side for not getting the balance amount written on the ticket. It happened because of the trust that I had on the BMTC conductor who is working for a dignified organization and also since most of the conductors have the bad habit of returning the balance amount before the last stop.

                      Why does the conductor need to hesitate to return the balance amount immediately when he had enough change with him? Why did he pretend like not having the change? The above information clearly admits the mistake committed by the conductor.

                      I request the BMTC administration to advice the employees to behave loyally else such kind of employee’s might spoil the integrity of other employees.

                      Hoping, hereafter BMTC will make sure that balance amount will be returned to the passengers immediately once the ticket is issued to avoid such kind of dishonest incidents.
                      Complaint marked as Resolved 
                      Verified Support
                      Aug 25, 2015
                      Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                      Dear Sir, We are getting updating pop-up message from this site from last few months back, so delay in reply. Sure action will be taken on your complaint. BMTC
                      On 5th April, I went to BMTC bus depot, I gave complaint against the conductor to claim the balance amount of the ticket. The BMTC Inspector arranged for conversation with the conductor, at the end i claimed the balance amount.

                      Thanks for the immediate response of BMTC administration.
                      Hi

                      I have faced very bad experience with BMTC conductor today. I dont know how to approch to give the complaint on this. Hope this message will pass to the required authorities and take the neccessary action

                      I am working in ITPL and staying in AGARA.
                      Today morning around 9.30 AM i catched BUS 500N
                      And Bus no is : KA-01-FA-586
                      I hope people aware of there is a single seat in the bus in the starting of the rows of seating.
                      i was sitting there. After some time conductor came and standing very near to me and his hands were tounching me.
                      i moved bit in the seat to go far from him. Again He moved and trying to touch.
                      then i told him to go bit far as he is very near to me
                      He told "this is conductor seat, you get up first, i will sit"
                      i asked " No where it is written, how can you say it is conductor seat "
                      He told " They dont write, But it is conductor s eat only, you get up first"
                      I was fully confused and could not argue with him
                      So i got up from there and he sat on that.
                      Even in that rush he was trying to sit and manage the collection like that only.

                      Actually i am travelling from past 6 months to ITPL in BMTC VOLVO. But i was never told like this.
                      I can assure that is not conductors seat. Even it is.. He should have a sk be before.
                      Not after doing all these nonsense

                      Anyway... Please let me know where should i give the complaint?


                      Thanks in advance
                      Priya
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                        Bangalore Resident
                        from Bengaluru, Karnataka
                        Apr 2, 2009
                        Resolved
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                        Bus number KA 01 FA 1334, an air suspension bus from Marathahalli to Majestic did not stop at the bus stop of Richmond Circle despite three women wanting to get down. He then again did not stop around the signal at the actual circle itself. When all three women asked him to stop, he just looked angrily and continued. He finally decided to stop at the Mallya hospital. I have recently undergone a surgery and have been specifically asked to not walk too much - it took me 30 minutes to walk to my office on St Marks Rd. Since it was heavy rush hour, I was not able to get an auto.

                        I dont know where to complaint against the bus driver. If this forum can communicate this issue for action against the driver, it would be a great service to the citizens.

                        Description of the driver: Medium height, a moustache and short straight (slightly spiked) hair.
                        My bus ticket number: M[protected]
                        Date and Time: 9:00 AM on April 3, 2009.
                        Complaint marked as Resolved 
                        Verified Support
                        Aug 25, 2015
                        Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                        Dear Sir, We are getting updating pop-up message from this site from last few months back, so delay in reply. Sure action will be taken on your complaint. BMTC
                        I received an immediate response from the BMTC CTMO reading as below:

                        Dear Sir,
                        BMTC regrets the inconvenience caused. The sadi crew will be warned and necessary action will be initiated. Further it is to mention here that there is no authorised bus stop at richmond circle, therefore either you have to get down at Haz committee stop for richmond circle or you have to get down in corporation stop which are scheduled stop.

                        With regards

                        CTM(O)
                        K.S.Vishwanath
                        Chief Traffic Manager (Operations)
                        Bangalore Metropolitan Transport Corporation,
                        Bangalore.
                        I received an immediate response from the BMTC CTMO reading as below:

                        Dear Sir,
                        BMTC regrets the inconvenience caused. The sadi crew will be warned and necessary action will be initiated. Further it is to mention here that there is no authorised bus stop at richmond circle, therefore either you have to get down at Haz committee stop for richmond circle or you have to get down in corporation stop which are scheduled stop.

                        With regards

                        CTM(O)
                        K.S.Vishwanath
                        Chief Traffic Manager (Operations)
                        Bangalore Metropolitan Transport Corporation,
                        Bangalore.

                        BMTC — Driver didnt stop at designated bus stops

                        Bus number KA 01 FA 1334, an air suspension bus from Marathahalli to Majestic did not stop at the bus stop of Richmond Circle despite three women wanting to get down. He then again did not stop around the signal at the actual circle itself. When all three women asked him to stop, he just looked angrily and continued. He finally decided to stop at the Mallya hospital. I have recently undergone a surgery and have been specifically asked to not walk too much - it took me 30 minutes to walk to my office on St Marks Rd. Since it was heavy rush hour, I was not able to get an auto.

                        I am not sure where I can complaint against the driver. If this forum can get some action taken, it would be a great service.

                        Description of the driver: Medium height, a moustache and short straight (slightly spiked) hair.
                        My bus ticket number: M[protected]
                        Date and Time: 9:00 AM on April 3, 2009.
                        In front of SJ Polytechnic college near Maharani Circle, majority of the buses will not come to the extreme left i.e., to the bus stop to take the commuters. Some buses though they are on the left either they do not stop or do not open the door to commuters to get in. This is causing very inconveniences to the commuters. Please instruct all the drivers to come to the extreme left to the bus stop and to take the commuters waiting in the bus stop. Some drivers are giving the reasons that they cannot drive towards the right turn if they come to left. That should not be the attitude or motto of the driver, because the BMTC is a service oriented organisation and not a bus at the will of a driver. Please take necessary steps and action to ratify such mistakes. Thanks
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                          C
                          Chandrasekhar
                          from Calicut, Kerala
                          Mar 30, 2009
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                          This is regarding the bus timings.
                          To HAL buses normally reach in Madiwala around 5.30 pm every day. But i found that last 15 to 20 days there is no buses that particular time( around 5.30 pm to HAL) Please look in to this.
                          Complaint marked as Resolved 
                          Verified Support
                          Aug 25, 2015
                          Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                          Dear Sir, We are getting updating pop-up message from this site from last few months back, so delay in reply. Sure action will be taken on your complaint. BMTC
                          Pls tell me the timings of bmtc bus timings From KBS to AGS LAOUT
                          There isnt often busses from Marathhalli to Banashankari after 7PM.
                          Please tell me the timings of current busses of that route.
                          I want the timings of the bus that goes from rajarajewari nagar to marathalli. Since the buses are not frequesnt i want the exact timings so that i can catch the bus.
                          pls tell me the timings of bmtc from vijayanagar to shanthinagar from morning timings
                          Please try to arrange buses from C.V.Raman Nagar towards whitefield, ITPL, Varthur i.e towards Bangalore East.

                          It is very dificult to most of the people who travel from that part towards HAl, HAl Hospital, Bagmane tech park, c.v.raman nagar, Thippsandra, Malesh palya, BEML, LRDE, ADE, DRDO etc.

                          There are many commuters who comes to work in this areas. Auto people from HAL demand three times more the meter charge.

                          So i kindly request BMTC to put either volvo or ordinary buses towards this route at least during the peak hours.


                          Thanking you.
                          T
                          BMTC Drivers & Conductors have there own Timings no body is bother to ask them.

                          From Vishwanath Nagenhalli of RT Nagar route bus no 415 have its own timings commuters like school children working people has to be waiting till the Drivers finish there chatting by having there breakfast coffee etc in morning and evening. specially in morning we have to face a lot as they know well that the traffic will be a excuse to them to sit aram se do gupshup then start and more important is they don’t even bothered drive fast because some how they have to finish there 8hrs duty.
                          The Route Number 252J from Tatanagar to Peenya 2nd Stage has suppose to leave by 8.30AM everyday, the conductor & driver had their own timings of 8.50Am.
                          Good Evening sir, for c.v.raman nagar bus service are less.I found in c.v.raman nagar. more suvarana bus then ordinary bmtc buses. First there was bus service was nice. Actually vidhyaranpura 2 bus will come At 7.30 one bus and it move around 7.45am. And other bus it will come around 7.45am and move around 8 or 8.15 am.But vidhyaranpura bus won't come in time . it will come around 8am.My collage timming is 8.30am. but due to bus service are less and daily i used to reach collage late.

                          In our area suvarana bus are more . In that student pass is not allowed sir. And after 8am also bus service are less. All students are waiting for ordinary bmtc bus service more in c.v.raman nagar.Due to this we are facing lot of problem. Or sir please allow student pass in suvarana buses bus also. So kindly provide us more ordinary bmtc buses in our area. I also request u sir to put 314L bus service twice a time at 7.30am one bus and 7.45am another bus. while coming to home also bus service are less. we have wait for 1 hour and some times 1 1/2 hours . In jeevan bhima nagar bus are more ie., every 15 minutes buses are there. I request u sir to provide more buses(ordinary) to C.v.raman nagar.Kindly take action about this.

                          Thank you sir for reading my message.

                          BMTC — No Buses towards G Palya

                          Dear Sir,

                          Their are no proper buses from hebbal towards Gpalya, specifically during evening hours most of the public are opting to go using Private transports. where else we have very limited BMTC buses during evening hours. After 8 PM the frequency of BMTC buses are been reduced.

                          Hebbal is now a Major junction for BMTC, I request BMTC Authorities to have look on this.

                          Regards,
                          Shylander
                          Sirs,
                          Could tell is there any buses from Attibele to Sarjapur WIPRO campus... If so could tell me the timings in the Morning and Bus no ( From Attibele to Sarjapur WIPRO campus ) and in the evening ( From Sarjapur WIPRO campus to Attibele ) the bus no & Timings...

                          S.prabhu
                          G00d evening sir, can anyone tell me the timing of 415S bus.
                          Sir,
                          I am Narendrakumar staying in vidhana soudha layout near laggera acutely we have in morning 8:30, 9:00 & 9;30 but in this only 8:30 bus that is 79 G only this bus is coming in time but other two buses are not coming properly & we are facing lot of problem regarding this pls make sure that morning time let all the buses come in time properly & bus no 98E this bus also is convenient for us but this bus one day if he come one day he wont come, This is morning problems.

                          In night i use to travel from Central Talkies after 7:30 to 8:30 their no buses for laggera 252E, 98E, 79G some times if they come also they wont give the stop in Central Talkies.

                          pls this is my humble requist pls tell all the bus drivers to come in time & give stop all the buses in all the stops.


                          N S NARENDRA KUMAR
                          There are no buses to DRDO phase II or to kaggadasapura especially during 4 15 to 530pm. many school students and officials are waiting in standing for a long period at beml bus stop (there is no bus sheltor also). and also no buses from Phase II to Beml after 7 am also. only at 8 am there is a first bus. it is affecting school children, they have to go to cv raman nagar by auto or by walk and from there they are going to beml.
                          kindly do the needful.
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                            G.C.Muniraju
                            from Mumbai, Maharashtra
                            Mar 26, 2009
                            Resolved
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                            Resolved

                            Sir,
                            On Cubban Road, near Parade Grounds there is one Bus stop to proceed towards Shivajinagar,
                            similarly on Bus Stop is required on the opposite lane for the buses coming from Shivajinagar
                            for people travelling towards HAL/K.R.Puram/Alsoor/Indiranagar etc.The next obligatory bus stop is near Manipal Center at the end of the Cubbar Road, which is too far.Please arrange urgently.
                            Thanks
                            G.C.Muniraju
                            Cox Town
                            Bangalore-560005
                            Aug 14, 2020
                            Complaint marked as Resolved 

                            BEML BANGALORE — e-ticketing problem

                            hello

                            I am Lokesh working with BEML, Bangalore and having SB Account No [protected] & ATM cum Debit Card No[protected] at SBI Branch of Mission Road at Bangalore.

                            when i tried to book railway reservation through e-ticketing option with SBI ATM Card, the system accepts all the details of my account, but FAILED TO MAKE PAYMENT for e-ticketing.

                            hence i could not book & avail the e-ticketiong facility using SBI ATM card.

                            kindly set-right the errors if any with reply to me


                            regards

                            lokesh
                            Railway Reservation Through IRCTC Failed Transaction
                            Sir, I tried to book Railway Reservation Tickets Through IRCTC online e-ticketing facility on 19 Oct 2008. durng the booking process due to network failures my transaction could not succeed and reservation was not done. when i cheked my account balance on 19 Oct 2008 balance is showing less amount by Rs 525/-. I request you to kindly look in to the issue and credit back my amount to my account.
                            Card Details:
                            SBI ATM-CUM-DEBIT
                            Card No:[protected]
                            Holder's Name: VISHAL DEVINDRA KARIRA
                            My place of working is (HAL) old madras road.

                            I would like to bring few useful tips to help your to work closer to the bangalore working class category as follows :

                            - Hundreds of employees who are working in HAL & BEML (working timings are similar) i.e.,
                            from 7 am to 3 pm ;
                            - 80% of the employees have switched over to conveyance reimbursement and they are reaching
                            work place and back to residence by BMTC service and few are by own conveyance.
                            - for example from anywhere from bangalore to reach HAL/BEML every one has to catch two to
                            three buses to reach workplace vis-a-vis back to residance.
                            - Hence there will be a mad rush in BB station during the morning and evening hours.
                            - It is requested to create a web site from bmtc and ask from all office goers to register their bmtc requirement for commuting from their stay place to working place and back in the evening for example
                            by segragating Bangalore as East, West, North & South and based on the registration details(example : Addresses of their working place and residence & working hours) based on this information can BMTC arrange bus services keeping in their mind (if not upto their work place atleast a kilometre near to their workplace and residence).
                            - Like peak hour serviced presently provided to the State & Central Government employees.
                            - This will avoid 60% mad rush in Bangalore Bus Station(Mejestic Area).
                            - They can issue monthly passess to all regular commuter.
                            - They can 100% depend on the BMTC buses and avoid using their own vehicles to reach their work place.

                            - They can save valuable time by avoiding catching two to three buses to reach their workplace and back to residence.
                            - BMTC can increase their turn over and profit
                            - General public can save their journey time and risk of change over from bus to bus and they will be totally avoiding touching Megestic area.

                            Example : There are about 300 to 400 employees are working in HAL & BEMP & Marathhalli Software Companies. If they introduce direct from

                            Vijayanagar- Magadi road-Basaveswarnagar-Rajajinagar-Malleswaram-West of Chord road

                            Route I - HAL -Old Madras road(covers two Division comprising of 3500 employees, and the same bus can continue upto Marathhalli Ring road( Plenty of software engineers are also make use of this facility) and may further continue upto White field.ITPark.

                            Vijayanagar- Magadi road-Basaveswarnagar-Rajajinagar-Malleswaram-West of Chord road
                            HAL Mainfactory (covering 5 to 7 Divisions) and IT companies from Domlur to ITPL and Marthahalli ring road.

                            I think the above suggestion will defenetely held working class as well as BMTC.

                            Ramu
                            Employee.
                            Frequency of BMTC Buses to Market as well as to Majestic(Kempegowda Bus Stand) Via Ramamurthy is very less or Almost NIL. We request the authorities Kindly arrange to introduce more number of buses to Market as well as to Majestic(Kempegowda Bus Stand) Via Ramamurthy
                            Dear Sir & mam,

                            We use to catch the bus from coramangalow water tank and silk board to go to electronic city..
                            In coramongalow water tank we must stand an hour to catch one bus to reach electronic city, being lots of busses non of them is not stoping in the bus stop.. also the same thing is happnd in silk board also.. if the busses are empty also they are not ready to stop the buses..

                            since we are holding the monthly bus pass, every day we must catch private bus to reach bommanahalli are madiwalla, ...

                            Pls have a look in to this pls tell the conductor & drivers to stop the busses in the bus tops...
                            Dear Sir/ madam..

                            We are strugling to get a bus from Coramangalow water tank from electronic city & Silk board to electronic city everyday..

                            Since there is a bus top then also non of the busses are not giving the stop..

                            Since we are holding the bus pass also we are spending every day 10 to 20 rs to reach another bustop where we can get the bus easily example in madiwala are bommanhalli...

                            Pls advise us is there any problem to stop the biussen in the bus stop.. we do not know how to stop the busses in the stops..

                            there is a 600 bus in every 10 minutes one but there is no use that we are waitng oveer ther.. even in coramanalow water tank we will have lots and lots off busses stil ther is no use of having so many buses in the root.. expecially that G-2 busses alway empty they also not ready to stop the buses over ther...

                            Pls help and get the busses in thiies places..
                            Suggestion to move bus stop at Agarra

                            With the recently commissioned flyover in Agarra, it seems like most of the traffic is below the flyover than above it. However, most of the congestion is causes because of the bus stop right below the flyover. I think if you move the bus stop towards silk board before the flyover starts, you would move a lot of foot traffic away from the confusing intersection and the buses can ply over the flyover and benefit from it. If you look at the road coming from silk board prior to the new flyover, there isn't much traffic on that side, and hence having a bus stop will be useful and reduce the confusion and congestion.
                            Perfect. I d not understand the logic of Bus Stop right below flyover. It only serves the purpose of congestion. Yes While from HSR towrds Iblur let the bus stop be here after Fly over landing.
                            Similarly from Iblur to HSR let the Fly ver be there at the HSR end of Fly over.

                            Similalrly, vehicle should not cut across (Towards Koramangala Road) below the Flyover. The road from Kiramangaa toward to Agara adajacent to lake should be one way towards Agara. Those who want to to go to Koramanaga from Ibluru side take fly over go to HSR Circel and right turn (Anyway HSR Fly over is also is on)

                            I am really surprised the way fly overs are planned. There are some fantastic planning brains which works in patches.
                            Now the flyover at Kadabeesana Halli and Devarabeesna Halli is under progress.

                            BMTC Bus Stop at Kadaabeesana halli (While Coming from Srajapur to Martha halli) is rught in Junction. Buses stop there and block entore traffic. Traffuc Regulators keep on waving there hands asking Buses to move. It is such a narrow passage and is common sense to move t further right Opposite Prestige Tech Park. After all when Flyover or Underpass is over. the bus stop has to be there. Otherwise it will be another Agara Junction with bus stop right below or above flyover/under pass.

                            At this junction there is n place for Bus stop, no place to get down, no place to walk. Unfortunately either drivers and conductors are directed to stop there, or do not have common sense.

                            When all Volvo bus can be stopped opposite Prestige Tech Park why not other buses. ?
                            Please Move the Bus stop at Kadaabeesana halli.

                            It is almost dangerous to walk from Kadaabeesana halli bus stop towards Prestige tech park. Due to the recent UNDER PASS Construction the Bus stop has now been shifted to a SERVICE ROAD. Now this road is a Main road for all the Major Traffic to flow through + Service Road + Road meant for pedestrians. Where as the volvo buses stop infront of Prestige tech park without any hesitation, Other BMTC bus drivers & conductors give a big No. It is such a Bad idea by the authorities to have a Bus stop in such a pathetic location.

                            Please do somthign about it.
                            Please arrange for buses from Domlur to K R Puram
                            Please Leave Vajra ( Volvo ) Buses from majestic to Laggere-560058 as their's not a single Volvo bus to this destination..many peopels of this area are willing to travel in this buses.. Please do the needfull as soon as possible.
                            To whomever it is concern on date of 09/06/2012 at 11pm. travelled from chittoor to bangalore in APRTC bangalore was thinking to moving to local bus bus stand one person came to me in khaki uniform his age was 17 without hat and started to enquiry me where u from and started to force me come to police station said to him show u r ID proof he refused to show and speaks english and hindi too he just caught my collar start pulling and dragging and started while fighting he took my money from shirt pocket one bag all my things ran away.i thought he was fake person wear khaki and black shoe .i searched for the police there i couldn't find in bustand.i request to do something or one day people starting killing in bustand or loot people for money but doing in bustand center its not fare.
                            please arrange a proper bus stop at lalbagh main gate.
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                              A
                              Anish Celestine Dave
                              from Bengaluru, Karnataka
                              Mar 22, 2009
                              Resolved
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                              Resolved

                              Hello All,

                              This is to bring to your notice an incident where a BMTC bus conductor did not issue a ticket to me inspite of several requests to grant me a ticket.
                              I boarded a BMTC bus (Reg No: KA 01 F 1897, Route No: 360) last Monday (March 16th 2009) from Madivala check post at around 6:15pm. I wanted to get down at the Lalbagh Main Gate and hence gave a 10 Rupee note to the conductor. The conductor did not return any change and neither issued a ticket and went away from me and started collecting money from the other passengers. As the bus approached NIMHANS I asked him to give me a ticket but he ignored my plea; he ignored my plea once again when I requested him for a ticket once the bus crossed Wilson Garden. As the bus reached Lalbagh I asked him several times to issue a ticket but he refused to do so and finally I asked him to atleast give me the change and after grumbling he gave me Rs 2. I then got off the bus at the Lalbagh Main gate at around 6:45pm.
                              This is a serious ongoing issue that the BMTC is facing wherein conductors do not issue tickets and pockets the passenger's money which results is huge losses ( in lakhs) to the State Govt everyday.

                              ALL THOSE POSTING COMPLAINTS AGAINST THE BMTC SHOULD SEND THEIR COMPLAINT TO THE CHIEF TRAFFIC MANAGER, BMTC - [protected]@gmail.com
                              For more details log onto http://www.bmtcinfo.com/english/complaints.htm

                              It is extremely important to let the management of BMTC know about the issues we face so kindly send all your feedback/ complaints to that ID. I did notify the Chief Traffic Manager, BMTC about this incident that I faced and he has promised to take action. I am extremely glad that my mail was indeed acknowledged. Now's thats a step in the right direction. Thank you.
                              Complaint marked as Resolved 
                              Verified Support
                              Aug 25, 2015
                              Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                              Dear Sir, We are getting updating pop-up message from this site from last few months back, so delay in reply. Sure action will be taken on your complaint. BMTC

                              BMTC — NOT ISSUING TICKETS-BMTC CONDUCTORS :(

                              Hello sir,

                              This is to bring to your notice that, the conductors not issuing tickets even the ticket amount is given. they give back the change without giving tickets.

                              I work for a software firm at Bagamane Tech Park, i travel from BEML gate to Bagamane tech park.The fare for which is 3 rupee, i have to literally beg the bus conductor to issue the ticket else he charges 2 rupee, and moves on.

                              I really feel ashamed to confess that people traveling in the bus are happy that they have to pay less and have a ticket less traveling.

                              Please place a ticket collector/checker at Bagamane tech or some where in between BEML and the tech park.

                              Hope some serious action is taken regarding this.The conductors are openly stealing the government money.

                              Thanks
                              Vinay

                              BMTC — conductor not issuing ticket

                              sir,

                              this is to bring to your notice that, the conductors not issuing tickets even the ticket amount is given. they give back the change without giving tickets.

                              i boarded the bus 373J at BANASHANKARI AT 1:20PM ON 7TH AUGUST IE TODAY, having the registration num as KA01-FA960 & my ticket no is NO31 190668.
                              i asked the conductor for the ticket for KS layout by giving Rs 5, the exact ticket fee, but he returned Rs2 back without issuing the ticket. i started an argument with him n he wasnt in the position to face me but still he also argued that he was correct. And at last he issued the ticket.
                              but me, as a citizen, would like to bring to your notice about this. this amount might be small, but in collection, its huge.. pls take a stringent action on him so that we can curb this kind of malpractice in future. i even have the ticket with me so that i can scan a copy n send it to u as a proof.

                              regards
                              abhishek
                              They never give me ticket for rs 3/- . Upon insisting they yell at me. :(
                              Hello All,

                              This is to bring to your notice an incident where a BMTC bus conductor did not issue a ticket to me inspite of several requests to grant me a ticket.
                              I boarded a BMTC bus (Reg No: KA 01 F 1897, Route No: 360) last Monday (March 16th 2009) from Madivala check post(Bangalore) at around 6:15pm. I wanted to get down at the Lalbagh Main Gate and hence gave a 10 Rupee note to the conductor. The conductor did not return any change and neither issued a ticket and went away from me and started collecting money from the other passengers. As the bus approached NIMHANS I asked him to give me a ticket but he ignored my plea; he ignored my plea once again when I requested him for a ticket once the bus crossed Wilson Garden. As the bus reached Lalbagh I asked him several times to issue a ticket but he refused to do so and finally I asked him to atleast give me the change and after grumbling he gave me Rs 2. I then got off the bus at the Lalbagh Main gate at around 6:45pm.
                              This is a serious ongoing issue that the BMTC is facing wherein conductors do not issue tickets and pockets the passenger's money which results is huge losses ( in lakhs) to the State Govt everyday.

                              ALL THOSE POSTING COMPLAINTS AGAINST THE BMTC SHOULD SEND THEIR COMPLAINT TO THE CHIEF TRAFFIC MANAGER, BMTC - [protected]@gmail.com
                              For more details log onto http://www.bmtcinfo.com/english/complaints.htm

                              It is extremely important to let the management of BMTC know about the issues we face so kindly send all your feedback/ complaints to that ID. I did notify the Chief Traffic Manager, BMTC about this incident that I faced and he has promised to take action. I am extremely glad that my mail was indeed acknowledged. Now's thats a step in the right direction. Thank you.

                              Anish Celestine Dave
                              Bangalore
                              sir

                              CONDUCTORS NOT ISSUING THE TICKETS:-

                              i do agree with this issue... even today(31 march 09) when i got into the BMTC bus, the conductor refused to issue the ticket.
                              bus no.-KA 01 F-2426
                              the fare is Rs 7, i gave him rs 10 but instead of the ticket he gave me Rs 5 back and said i have to adjust, since i do not prefer corruption by any mode i insisted him to give me the ticket, for thet he became too rude and told me to give him a change of rs 2 when i said i do not have the change he gawked. I forcefuly made him to give me the ticket.
                              It is not the 1st time happening like this.number of times i have fought with the conductors just to get my ticket. What actions does the BMTC authorities are upto. The way day by day these type of corruption increases, it indicates that BMTC is not taking any actions. its our money which is going into someones pocket. when this issue is going to end??? i do not think its going to end anymore until and unless severe actions are taken.
                              only one thing we public can tell
                              " when u cannot avoid corruption in small area, then how it will be erased through out INDIA"
                              and a word to the public also.
                              " PLEASE ASK FOR YOUR TICKET"
                              hope for the better actions

                              regards
                              suganya
                              Hi,

                              This is Amit kumar,
                              Today I was travelling from mejestic To ITPL.
                              I was having a premium BMTC pass worth Rs1500/= issued in ITPL.
                              I use that pass only in ITPL.But one today I was using that pass in local BMTC bus.
                              I have not written my name in that bus pass so some unidentified whom they called himself as ticket checker took my bus along with my Bus Id card which i have made in mejestic.
                              They said my name is not written on this pass so they will snatch from me.
                              I told infront of everyone that i donot know kannada and enerything in that pass is wriiten in Kannada.
                              So how can i understand.
                              So i requested them that i will write my name infront of them...

                              But those ppl behaved very rudely and didn't return my pass...and keep saying something in kannada which i suspect it migth be abuse word...

                              After this incident i really felt bad and questioned my self why i came to this bad place...

                              BMTC — non issue of ticket to passenger

                              I was travelling by bus no.KA 01/ FA-915 Route 328 from Domlur to Marthahalli at 10:30 AM on 09 Jul 2009. My ticket no. is M45 986264 for Re.10. A passenger gave 10 rupee to Conductor, the Conductor of the bus did not give ticket to a passenger and returned 5 rupees. When I insisted for issue of a ticket to him, afterv a lot of discussion he gave him 7 rupees ticket by collecting rupees 2 more and using indecent language. It is as if being a third man if i could have not intrfered, he would have pocketed the money.


                              S.n.Tiwari
                              Dear Sir,

                              Sub: Conductor using rash way when we ask for Tickets

                              This is to bring to your kind notice that, a conductor in bus no. KA 01 FA 1257, route from Yelahanka to Shivajinagar dated 28/07/2009 around 8:45 am morning, used such a bad lang while i asked him to issue ticket from Ashwathnagar to Nagavara Ring Road.

                              Usally no conductors issue tickets for 2 to 3 stops in nagavara route. Always they demand for Rs.2 or 3 and refuce to give Tickets.

                              Hoping that u will kindly do the needful and help the people traveling in BMTC
                              Yes...I agree with Abishek its huge loss for our Nation by doing such activities.

                              Even I too faced the same problem today morning as I was travelling from Ejipura to Indiranagar in 201Q bus at 9.40 a.m. Most of the time i Travel in d same bus and i have observed some misbehaving character by the Conductor. He first collect money from everyone and then later issues ticket whomever asks. Many a time people who has to get down in the next stop ignores to ask for the ticket. Nearly the conductor has collected money from 10 people & he issued ticket only for 4 to 5 members. I asked him for ticket for several time...only then he had issued the ticket. He did not issue ticket to one of frnd who travelled along with me, I asked ticket on behalf of my frnd but he refused to give ticket and he said that i have no rights to ask him for others and he started to scream in the bus. He also said if you are that much cared you yourself issue the ticket. I argued with him for some time and later I kept quite.

                              We ourselves responsible for our own problems. People say that he or she is bad but don open their mouth at correct place and time...If anybody from the bus had given me the support i would have taken him to the concerned office for his misbehaviour. But Everyone was keeping their mouth shut.

                              I was correct...& i honestly take my ticket everytime that is the reason i got angry on my fellow citizen. People will not fight or argue for their rights. If not we then who...?
                              Dear Sir,

                              We are living at Mysore Road. You know the Mysore Road Trffice Jam
                              From begain BIG-10 Buses are going by Bridge but now that buses are going under the bridge we are all working peoples that buses are going under the bridge we are getting to late because that Market area is totally traffic jam at 9.30 to 11.00 so please try to BIG 10 buses must go up the bridge.

                              Thanking you

                              Yours truly
                              poornima
                              lalitha
                              shekar
                              Ravi
                              Raju
                              Pramila
                              Srinivas
                              Satish
                              Bharathi
                              Lakshmi
                              Sujatha
                              Hi,

                              On 15-Dec-2009, I get on the bus no. KA-FA/1664, route no. 356, from Madivala & ask conductor to give a ticket to Sasken by giving Rs 10 note, he returned Rs 5 to me without any ticket, & when i asked him for the ticket, he gave me Rs 4 ticket no. NU[protected] & said it is till Bomanhalli, & there is no stop at Sasken, & when he came to know i don’t know Kannada he started talking in Kannada.
                              After that he misbehaved & we had an argument, also he was asking me to get down before the bus stop itself. Then i get down at Bomanhalli.
                              The point is, if i would have not asked for the ticket then there is a stop at Sasken otherwise not.

                              When i took another bus from Bomanhalli, which was moving parallel with last bus, I noticed that that the previous bus also stopped at Sasken.
                              Then I realize that the conductor want to get me into trouble.

                              The only point is due to this behavior of many Bus conductors everyday people in bangalore are giving the penalty, so please take the necessary action & revert in case of any clarification required.

                              Regards
                              Roopam Agarwal
                              i just love travelling in volvo bus
                              Dear sir,
                              we are living at shivaji nagar busstop at 9:30pm,[protected].we are waiting till 10:50pm then bus(330) going(via marathalli bridge vyadevi hospital)late10:55. 9:30upto10:20 no buses, u will kindly do the needful .
                              Hi All,

                              Conductor behavior for bus no. KA-01 FA1745 was not good.
                              I travelled from BTM to Ecospace at 11:20 am from 500c Vajra.
                              They gave the teared Rs.20 Note, when I asked him to get it changed, conductor started shouting in kannada.
                              he had another Rs20 note, but he was not ready to change it.
                              Please handle such kind of situations seriously, conductor should behave nicely with the traveller.
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                                V
                                Vartika
                                from Mysore, Karnataka
                                Mar 21, 2009
                                Resolved
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                                Hello,

                                Every day i travel by bmtc buses. On 19th March i travelled by BIG 10 (The new Air suspension BMTC bus), however i have few concerns here :-


                                1) Improper Fares : Intially i travelled in this bus and they donot charge more than 5 rupees, however this time the conductor told me that fare is Rs 8/-, i gave him a 20 rupee note, instead he gave me 10 rupee ticket and returned me 5 rupees. When i asked for balance and argued that you have told it will cost Rs 8/-, instead he didnt listen to me as if i have to beg him to return me the money and they started abusing me.

                                As i was all alone in the bus, i was little scared, since they started abusing me and were showing rude behaviour. To add on to this when i reached the bus stop where i had to get down, the driver did not stopped bus, when i asked him to stop, again he started yelling / abusing me.

                                2) Rude and Vulgar behaviour : On 20th March 2009, again i was waiting for the bus, and same BIG 10 bus came which i boarded yesterday with same set of driver and conductor. Although there was no other bus at that moment, but still i didnt step into it. Both driver and conductor were staring at me badly and they abused me again and displayed vulgar actions as the bus moved.

                                I was highly frustated with there behviour and decided never to travel by BIG10 buses, even i suggest my friends not to travel on BIG 10 buses.

                                Please note the BUS No: KA 01 FA 2169

                                Expecting BMTC to take strict action against such drivers and conductors.

                                Thanks
                                Complaint marked as Resolved 
                                Verified Support
                                Aug 25, 2015
                                Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                                Dear Sir, We are getting updating pop-up message from this site from last few months back, so delay in reply. Sure action will be taken on your complaint. BMTC

                                BMTC Rude behaviour — Misbehaviour of BMTC bus Drivers and Conductors

                                BMTC Bus Drivers and conductors think themselves as the drivers of this nation. Please teach them to behave properly with women. My stop is near Monotype and everytime I travel from Kumaraswamy layout, most of the buses, especially Vasanthapura bus which takes Right turn near Hunisemara stop is not giving stop near hunisemara and they are issuing tickets when getting into the bus. This is misleading. The buses are not owned are run with their personal money and they are not doing any favour also. This is there duty. If they can't do that why is this BMTC existing. They speak singularly when we ask for the Stop and throw us near KR Road from there we need to walk and come. Daily I am travelling and the Vasanthapura bus driver No.210R behaves very rudely speaks in singular.

                                This hurts a lot. We are also working women and please teach them how to behave with people and then allow them to sit in that place. Teach them manners. They are not the only persons working so hard (behaving as if), we are also coming and working and facing all kinds of people but keeping patience when behaving. Atleast try to do you duty first. We are asking for the stop where the Bus stop is there. If we are wrong tell that politely and don't issue the ticket and guide us. And some drivers doesn't even open their mouth when we ask if the stop is there or not. This is not owned by them . They are living because we are paying for bus ticket. Try to learn this and provide us the good service. Twice or thrice I have faced this problem and getting into this BMTC bus in the morning and spoiling our early morning has become daily routine. WHEN WILL THIS BMTC LEARNS LESSON???
                                You could have send a complaint to the Bus Depot marking a copy to the head office. I think medias should look into that. Why cant you send this complaint to any Bangalore Newspaper..?

                                BMTC bus - BIG 10 — Not stopping in the Bus stop

                                BIG10 bus from Brigade road to Madiwala has not stopped in the Brigade road stop even it was raining and the passengers were about to get into the bus since the bus came late. Bus number is KA01 2121.

                                BMTC — Driver refusing to give ticket even when we demand

                                Sir/Mam,
                                3/06/2009 - 9.00 PM; Route: 335; travelled from murugesh palya to Kodihalli. KA 01, FA 1493
                                it is abus in which driver is the conductor also
                                Gave 5 rupees asked for ticket and he said in an abusive tone that no tickect can be given
                                I was stuborn demanding tickect again he abused and asked me 6 rupees(for hardly one kilometer)
                                again he abused abused... he did the same with another passenger...
                                for soem of the pessenger he said there is no change, though he had...
                                what to say?????????????????????????????

                                bmtc buses — Extremely rude behaviour

                                Today i boarded the BMTC volvo No.360 at around 9am at the bus stop opposite to christ college. Since I dint have change for the ticket I gave him a 100rs. note. He actually asked me to get down from the bus if I dont have change.I got extremely angry, and started shouting at him. I saw that he had change with him still he dint listen to me. Thankfully the driver intervened and offered me change. This is not the first incidence of misbehaviour by these public transport people here in bangalore. The auto drivers are equally rude, especially towards girls.
                                I really want that some strict rule should be made, or at least we should have complaint numbers where we can go n promptly lodge our complaints.
                                sir,

                                Bus conductors are not givin tickets by taking money from publics even if we demand for the tickets. Today I travelled from varthur kodi to tubarahalli in pushpak bus at 1.30 pm in the bus no.KA01-F-3852. I given 10re for the conductor, he returned me back 5re without ticket. The ticket cost 6re. When i asked him for the ticket he opened his mouth with bad words, I told him if checking officer comes means what i have to do. He told me to keep quite without talking, So i told him i want ticket, so that time he is asking for the change, and my bad luck today i didnt had proper change. Daily I travel in the same route. And I given him 2 re and he given me 6re ticket. And he didnt given 1 re change. Its not the matter of 1 re. but The way he talks without giving ticket. If I didnt quarreled with him i was not getting ticket and govt was not getting money.Note that 5re was getting tto his pocket.And he was not giving change for many publics. So The question: Is BMTC buses are for public service.Will higher officers take proper action on them.

                                And one more thing gents come and sit in ladies seat and stand in front, how we girls have to stand with them.Why conductor/driver wont as anything.And it is not possible to quarrell with them daily.


                                I have posted complaint before also and I didnt got any solution. Then what is the use to post our complaint.

                                Looking forward proper support from BMTC.

                                Thanks.
                                Hi,
                                I would like to register a complaint against the conductor of the KSRTC bus FA - 457, KA 01. I was travelling from Residency Road to RMZ Millenia Ulsoor stop. Date of travelling 20/07/2009. I gave Rs.5 to the conductor and asked for the ticket. He refused to give saying that there is no stop near RMZ Millenia and I have to get down at the signal before the stop. I didn't had a problem getting down at the signal but the money which i gave for the ticket went to his pocket. Kindly take necessary action.

                                BIG 10 Bus — Mis-Behaviour of Condustor

                                I am a regular travellor in the BIG 10 bus from Brigade road to Singasandra. On 13th Oct 09 when a got into a BIG 10 at Singasandra at around 5.10pm, bus regn No. KA01-FA-2150, there were three gents sitting in a ladies seat.

                                As it is a known fact the first 8*2 seats is alloted to ladies, I gently asked the gents to vacate the ladies seat. But they refused.

                                When I seeked the help of the conductor, instead of asking the gents to vacate the ladies seat, he starting arguing with me.

                                Kindly request the concern authority to take necessary action regarding this issue.

                                In case of any quirey please do contact at the below mention email ID.

                                email ID : [protected]@yahoo.com

                                Thanks.
                                I am also a regular person who travels from Brigade road to singasandra in the BIG 10 bus. On 13th Oct 09, when I got into a BIG 10 bus in Singasandra at around 5.10pm bus regn No. KA01-FA-2150, there were three gents sitting in the Lady's seat. As it is a known fact that the first 8*2 seats is been alloted to ladies, I gently asked the gents to get up from the ladies seat. But they refused. When I seeked the help of the conductor, instead of asking the gents to vacate the seat, He starting arguing with me.

                                I kindly request the senior authorities to take necessary action to the concerned conductor regarding this issue. In case of any clarification you can contact me to the email ID given.
                                Route 600D
                                Date:1/12/2010
                                Bus No:KA01 F 4738

                                Conductor of the bus is refusing to give ticket.If I demand him he is commanding me to get down from the bus.If i tell him there might be checking, he says I will speak to the checking person.So is there an understanding between the BMTC ticket checkers and conductors.

                                If the same public dosent buy the ticket you'll ask the public to pay fine.If the conductor is refusing to give the public the ticketI request you'll to take some action against the conductor.He dosent have any rights to ask the public to get down from the bus, if the public hasnt made any indescent behaviour in the bus.
                                H A L buses which goes from manipal centre way that 330 buses which are very rude through passengers because they have monthly passes, and there don't stop at manipal centre while coming from marathahalli
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                                  N
                                  Nayana Raghavendra
                                  from Bengaluru, Karnataka
                                  Mar 17, 2009
                                  Resolved
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                                  Dear Sir,
                                  I am speaking on behalf of thousands and lakhs of women travelling in public transport buses everyday. Government has said that it would provide the basic amenities for women and that would include safe and comfortable travelling as well. Rules are not followed in the BMTC buses and for the elderly, most of the men violate rules of lending a seat to the elderly person in the bus. Men who are young and energetic would acquire seat and refuse in leaving their seat to the elders, which they are ought to follow. I would request the higher authorities to look into the matter as early as possible and provide justice to us. In anticipation of a positive reply from the concerned person.

                                  Thanking you,
                                  Indian
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  there are some more rules that conductors dont follow they carry people more than the number of seats in buses, this should be avoided, number of people in the bus should not exceed the number of seats in the bus, and when the bus stands at bus stop the two wheelers drive past the bus doors which disables the passengers who get down and wen its gone the bus starts moving soon. .
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                                    C
                                    chethan
                                    from Bengaluru, Karnataka
                                    Mar 15, 2009
                                    Resolved
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                                    Dear Sir
                                    We Have leaved in Dodda bidarekallu we have travell with bmtc bus
                                    i am travell evary day Dodda bidarekallu to Shivaji nagar but that bus not come in regularly 259a plz solved this issue
                                    Thanks and regardas
                                    chethan
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Am a student of AMC college bannerghatta, i stay at Vijayanagar (Govindraj Nagar) and my place of exchange mentioned in buspass is "East end".

                                    Am unhappy about the busses of our route the bus no 366Y was our most convinent bus for all the people who travel to Hulimav, gottigere, bannerghatta... but the bus route has been past from 2years.

                                    We don`t even have proper bus from 12pm to 4pm i.e Bus no 410, 410C etc.. please see to it sir

                                    if possible please provide 366Y or put some more (Parisara Vahini) 410 busses or atleast 201M. (Parisara Vahini)

                                    Really we take 2.5hrs to reach from Bannerghatta to Vijayanagar...
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                                      A
                                      A lady passenger
                                      from Bengaluru, Karnataka
                                      Mar 11, 2009
                                      Resolved
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                                      I am a lady passenger travelling by 335E(7:30 am). We bought a ticket to Brigade tech park and the conductor issued a ticket also without any objection. When we asked the driver to stop he used harsh words. If there is no stop at BTP then why did the conductor issue a ticket? This is not the way a bus driver behaves with the passengers. This driver of volvo should be taught decency and politeness in their behavior with the passengers when they are taken for job. Some respect towards passengers is expected out of these drivers otherwise they should not be hired if they are unable to show basic decency in their profession.

                                      Hope some action is taken towards such harsh drivers so that the passengers are not target to harsh words of the drivers.
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Aug 25, 2015
                                      Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                                      Dear Sir, We are getting updating pop-up message from this site from last few months back, so delay in reply. Sure action will be taken on your complaint. BMTC
                                      Verified Support
                                      Aug 25, 2015
                                      Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
                                      Dear Sir, We are getting updating pop-up message from this site from last few months back, so delay in reply. Sure action will be taken on your complaint. BMTC
                                      I saw BMTC Vajra no. KA-01 F 3956 (Volvo) on route 335E driving very rashly on 29 Jan. 2010 morning. I was driving from Marathahalli towards Old Airport Road when I saw the said bus not following lanes, overspeeding, changing lanes very frequently & at high speed, honking & getting too close to other cars in the process. This was from 8.15 am to 8.40 am till I lost sight of this bus. It was creating havoc on the road & in the traffic with such irresponsible driving.

                                      There should be some no. on the rear of the Vajra to complaint about irresponsible driving. Also the telephone no. on the BMTC site is not working.
                                      I wana become a bus driver Please send me procces of training
                                      I am a daily passenger in volvo vajra. On bus number KA01F3985 (335E reaches around 6 pm at domlur) a lady condector is there. She will keep on shouting at passengers. Asking them to go inside even if there is not even pin hole space in bus The way she talks to the passenggers is very rude. She is a short, medium fat, dark lady. And she sounds high pitch. Till the point u getdown u have to hear her. Horrible*.
                                      Hi All,

                                      Today at 7:45 AM 500 DA volvo bus is not stopped at Banaswadi signal. Bus is empty. I don't know the reason.
                                      I could not note the BUS number .

                                      I hope action will be taken and guided corresponding driver
                                      I am a regular traveller on the BMTC Vajra service buses and I have found the service and staff quite prompt and helpful. But I am writing this to register a formal complaint against the staff (both driver & conductor) of the 335E service from Kadugodi/Whitefield to KGBS, bus number KA57 F 928. I got into the bus from Kundalahalli Gate at around 9:00am on 08-Oct-2013. As soon as I got in noticed that there were quite few travellers (maybe 10) and the A/C was not put on - only the fan blower was running. I thought after sometime when more passengers get in they'd put on the A/C. Waited upto HAL for the bus staff to do this, by then the bus was almost full but still they didn't put on the A/C. When I enquired with the conductor he vaguely told A/C is already on and I need to keep the vents properly open! By then many other passengers started complaining. By the time bus reached Murugesh Palya, couple of passengers already started argument with the conductor about this matter. The conductor's behaviour was very rude and almost Goonda-like. He started threatening passengers, especially one senior citizen who complained against this. Couple of other lady passengers with asthma/breathing complaint repeatedly requested the staff to put on the A/C and ultimately they put it on for a brief period - say 10min. Then they again switched off. When bus reached the Army area past Domlur, many passengers started arguing and the driver stopped the bus to a corner and he too joined the conductor in abusing the passengers! It was a first and very harrowing experience for me.

                                      Request the BMTC authorities to take note and initiate necessary action against the staff in this said route immediately, and give some basic training to them in dealing with passengers. While we don't expect Rajdhani like treatment on daily volvo commutes, atleast the staff must behave politely and decently to the passengers.

                                      Thanks,
                                      Krishna
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                                        Air Mshl R Ramamurthy
                                        from Lalgudi, Tamil Nadu
                                        Mar 9, 2009
                                        Resolved
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                                        Dear Sir,
                                        My wife and I (Both Sr Ctzns) travelled by BMTC bus on 2nd mar 2009 by bus no KA 01 F 2044 from Kammanahalli to Shivajinagar, We boarde the bus at 5 pm at Kammanahalli and alighted at Shivaginagar at 5.30 pm. Eventhough we produced our voter ID cards the condutor refused to give the 25% concession. Further he was very rude
                                        we complained to the Supervisor in the BMTC Enquiry office
                                        I request you to educate all the Conductors about the valid documents for obtaining the 25% conession
                                        you can give him a printed notice to carry and follow when he is on duty
                                        Air Mshl R Ramamurthy
                                        09 Mar 2009
                                        166, Jal Vayu Vihar
                                        Bangalore 560043
                                        Tel no[protected]
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
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