Hello,
Every day i travel by bmtc buses. On 19th March i travelled by BIG 10 (The new Air suspension BMTC bus), however i have few concerns here :-
1) Improper Fares : Intially i travelled in this bus and they donot charge more than 5 rupees, however this time the conductor told me that fare is Rs 8/-, i gave him a 20 rupee note, instead he gave me 10 rupee ticket and returned me 5 rupees. When i asked for balance and argued that you have told it will cost Rs 8/-, instead he didnt listen to me as if i have to beg him to return me the money and they started abusing me.
As i was all alone in the bus, i was little scared, since they started abusing me and were showing rude behaviour. To add on to this when i reached the bus stop where i had to get down, the driver did not stopped bus, when i asked him to stop, again he started yelling / abusing me.
2) Rude and Vulgar behaviour : On 20th March 2009, again i was waiting for the bus, and same BIG 10 bus came which i boarded yesterday with same set of driver and conductor. Although there was no other bus at that moment, but still i didnt step into it. Both driver and conductor were staring at me badly and they abused me again and displayed vulgar actions as the bus moved.
I was highly frustated with there behviour and decided never to travel by BIG10 buses, even i suggest my friends not to travel on BIG 10 buses.
Please note the BUS No: KA 01 FA 2169
Expecting BMTC to take strict action against such drivers and conductors.
Thanks
Complaint marked as Resolved
Verified Support
Aug 25, 2015
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Sir,
We are getting updating pop-up message from this site from last few months back, so delay in reply.
Sure action will be taken on your complaint.
BMTC
Here the BMTC conductors are charging the bus fair in their own way.For example
1)They are not providing bust tickets after taking the money.
2)Some time they are not returning changes after giving the ticket.
3)Also some drivers/conductors are giving used ticket.
4)The bus fares are varying for the same route each journey.
I think KSRTC inspector's are also equally responsible for this as they are not inspecting the ticket in the bus.Now these type of activities are becoming daytoday activities.We have already frustrated by BMTC conductors,
We hope BMTC officials will take following necessary actions to eradicate these
1) There should be a fare chart in the bus with respect to each stop.
2) Driver/Conductor Should not give us used tickets.
3) Inspection should be conduct in regular interval of time through out the year.
Regards,
Manoj.