Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

BMTC — Asked for more than original fare

I was traveling from ITI gate to Lido. I used to give 9Rs as fare. A lady conductor asked for 12Rs as fare. I argued with her telling that i am a regular traveler. But she was not convinced and asked to give 12Rs. I have given the amount and traveled. The bus number is KA01FA 1793. I think the bus was from KR Puram to Majestic. My ticket number is NG 19 501306. This complaint is not for getting my money back, to make these people more concerned about the customers( travelers)
Date of travel:[protected]
Time of Travel: 9:50 AM

BMTC Conductors — Asked for more than original fare

I was traveling from isolation hospital to Hosnat Hospital(stop after trinity circle). I used to give 5Rs as fare. But now a days most of the conducors give ticket fro the extended destination and take more money.I am a regular traveler on this road.
Today the same thing happened with me.
Here are the details
BMTC KBS depot -07
Tkt No 01298321 Time 08:38:54 28/01/09
From I nagar police station To BNG club
And he took 7rs.
When I asked about the same the conductor said u should have told mayo hall; got down there and go where ever you want.I had to give the amount as i dont have any other choice.
Also conductors take the money and dont give the ticket also.
This thing is happening many times. I am fed of this.
This Has to stopped.

I was traveling from isolation hospital to Hosnat Hospital(stop after trinity circle). I used to give 5Rs as fare. But now a days most of the conducors give ticket fro the extended destination and take more money.I am a regular traveler on this road.
Today the same thing happened with me.
Here are the details
BMTC KBS depot -07
Tkt No 01298321 Time 08:38:54 28/01/09
From I nagar police station To BNG club
And he took 7rs.
When I asked about the same the conductor said u should have told mayo hall; got down there and go where ever you want.I had to give the amount as i dont have any other choice.
Also conductors take the money and dont give the ticket also.
This thing is happening many times. I am fed of this.
This Has to stopped.
Please do the needfull.

I used to travel from ulsoor to 4th main NGEF Sadanandanagar & usually i was paying a busfare amount of Rs.5/- which is the correct bus-fare to that stage, but, today i.e., on 3/3/09 in MBS 10 Bus-route from Kuvempunagar - Channasandra, bus No.KA-01 2495 the conductor asked for bus fare of Rs.7/- for which i told him that it was too much & i was travelling at bus fare of Rs.5/-, the conductor of that bus told that for past 3yrs he is working in same route & issuing ticket of Rs.7/-, but i have not seen him once also & i told him that u r new to this route & u can ask anyone in the bus & the fare to that stage is 5/- only but he argued with me & asked me to get down in the next stop.

I request you to kindly look into this matter & pls. instruct the new conductors the charges of the fares to each stages & accept the same from the public passenger.

i am sunil i was travel from annapuraesawri nagar to market daily in 242d time 8.15 but from last week that bus was not coming so please take an action and put a new bus to this route. please the do the needful urgently
thanking you

Yes...I do agree with Rupesh ...Direct bus from V'pur to silk board will help lot of IT people cummuting in this route daily.

Thanks...
Muttu

I agree to this there no bus which goes thru' hebbal to Silkboard this will be beneficial for all commuters who are in ring road as well areas like Vidyaranyapura, Mathikere, BEL Cirle. We request you for this route.

Respected Sir,
I wanted to bring the very unfortunate fact about the behavior of conductor of a BMTC bus in your notice, so that corective mesures can be taken by you against the person who are making the BMTC bus ride a unsafe experience.

My wife has boarded a BMTC bus (KA 01 1109) today (8th July 2009) at around 12:10 PM from Seegehalli, Kadugodi (Janapriya Sai Darshan, Opposite to Shell Petrol Bunk) to go to Pragathi School, Kadugodi. She asked for a ticket for Pragathi School from conductor and purchased the ticket (A[protected] at Rs. 9/-. The conductor did not inform that the bus won't stop at Pragathi school and stopped the bus at Chansandra railway gate after the Kadugodi stop. When she complained about that to conductor and asked to stop, he mishaved with arrogant body language and voice. Finally he tried pull her by holding her hand and tried to slap her. My wife could save herself by shouting and holding his hand.

This is very scary event and makes the people think twice before boarding the BMTC bus because of this kind of wild behavior of the conductors.

Please do the needful.

Thanks
Shantanu


Thanks & Regards
Shantanu Karmakar
(M)[protected] (Kolkata)
[protected] (Bangalore)

The minimum fare for BMTC bus is Rs. 3/-, but that is only upto 1.5 km. Can't say what the distance between Bellandur Gate and Sarjapur Road cross is.

Yes,
i do agree with that.
Take this scenario : When you travel from Tinfactory(udayanagar) to Ramamoorthy Signal. The usual bus fare is 3Rs.
but no one takes 3Rs. They always charge for KRPuram to Warma Road :Rs 5.

If the ticket fare is Rs3.They wont give ticket, unless we ask that voluntaryly.

Direct Volvo bus from Chirst college to ITPL, 500N is cancelled.

500N was the ONLY direct bus from Vijayanagar to ITPL via kormangala, and lot of people having office in dairy circle and people coming from Kormangala to ITPL were dependent on that bus.

This is very ridiculous that inspite of having so many commuters, BMTC has cancelled this bus service and people have to take at least 3 buses from ITPL to kormangala or the other way...

This needs to be started again asap.

Thanks

Dear Sir / Madam,

We need a frequent bus services from Navrang to Mekri Circle usually bus # 176 comes from that route. The buses sometimes comes late and sometimes two buses come together, so that one stops near bus stop and the other goes off. The buses will also be full and it is becoming for lady's to stand in the bus as the buses are full and we have to stand on the footboard. People will be more during the office others. Please provide frequent bus facility and proper guidence to yor conductors and drivers. Kindly do the needful.

regards
Arpitha

Every day I come from HSR Lay-Out Appertment Stop To ITPL . The busfare in VOlVO Rs.40. But I could not understand why some times some Conductor take Rs. 45 instead of Rs.40 from people. If I ask for ticket from HSR Lay-Out Appertment Stop To ITPL, they give ticket from BTM Lay Out to ITPL or Bommanahali to ITPL and take Rs.45 to us, if We say something they are not ready to agree and tell us go and complain against them . I have already complained many times against them but I did not get any response from BMTC. I could not get understand why they are taking more money from people, I hope BMTC will take strong action against them.

Regards,
Priyabrata Das

Hi

I boarded the Bus 356C in Madiwala, from Electronic city to Majestic.

The bus number is KA01FA 1636. Time 10.00PM Date 26.03.09

The issue is I had booked tickets with KSRTC, Chennai to Bangalore thru Internet and in their ticket it is clearly declared that free travel in local city buses is allowed prior to two hours of travel.

My KSRTC bus time is 10.51PM from shantinagar bus stand and I boarded this city bus volvo aroun 10.00PM. I was forced to exit the bus stating the reason, I should buy the ticket for travel. My explanation to the conductor and driver was all in vain as they had are not intrested to understand of what is written on the ticket.

I tried boarding two other city buses and the answer is very similar as I produce my ticket as a Pass to travel free in Local Bus. Finally I purchased ticket and reached shantinagar bus stand.

Beyond money, its pain and angony and it would be great If I can register a complaint against BMTC, for not keeping their staffs on the agreement between KSRTC and BMTC and free travel.

I really dont find any helpline numbers or email ID to lodge a complaint.

Thought me sharing this will be atleast read by BMTC or KSRTC officials.

Thanks

Ganapathy

Please educate your staffs some of them are like criminals. They talk very bad words in local language its very irritating. Once a conductor took more price than the actual ticket price when questioned he ask me to get down from the bus. He is really a uncultured dog. I was travelled same distance with other bus for the actual amount. And some of your conductors are acting like bus owners. They will start fight with poor passangers. Being a local person it is my duty to inform all these things to the department. You people are giving public service by taking the money from the public not free. If you put 1000 new buses and thinking that your providing good service to the public it is aboulutely wrong. Unless you will get good staffs in the bus you will never get succed in your project.

Please take some action and make the public happy with your service.

you were wrong...u cannot travel in volvo with ksrtc pass.. only local BMTC.

Hi
I am writing this letter on behalf of hundreds of common people those who depends on a particular BMTC service which conducts it service without any punctuality.
I am staying in Anathapura near, TC PALAYA, KR PURAM . We have only two bus which conducts it service through from TC Palaya, Anathapura, to MAJESTIC through indian Express circle . 301F.
Morning time we passenger face lot of trouble because of irregularity in bus timing . most of the office going and labors are suffers due to this irresponsibility.
There is two service in morning time one starts by 7:30am(suvarnna 301F) which maintain its timing properly morning as well as evening.
Another bus it timing was 8:10am (at Anathpura before ) now it is unpredictable, sometime it come by 8:20, or 8:30 or 9:00 or 9: 30, which we can not relay, because of these irregularity it adversely affect our office in timings. There is no other mode of transport which we can rely. We doubt this Bus Employees purposefully delaying or making irregular to support illegal commutting srvices like Private Vans and AUTOs.
Please take needful action against thes irresposbility and save our valuable time.

I boarded the Bus KA-01-FA-107 on 30.11.2009 @ 8.25 pm under marathalli bridge. i am on the way to Ring rd mahadevpura. the driver behavior is very rude manner. when i ask about the ticket rate. he replied in non-scene manner

I am writing this letter on behalf of hundreds of common people those who depends on a particular BMTC service which conducts it service without any punctuality.

This type of attitude is not correct and such things are happening daily in Bangalore.

Department should take immediate action on such employees.

Regards
Rajesh

I got into the no 360 B, KA 01 FA 1789 on 06.02.2010 at 7.25 am from ATTEBELE. There was a man sitting in LADIES seat. I arequested him to give the seat .But he did not do it.I requested the condunctor to tell him, he did not do anything even after I requested 2 to 3 times. He said he does not mind even if I give any complaint. But he refused to give me his ID number.

I hope the officials will take the necessary steps,

Thanks

Dear Sir,

I used to travels maximum times through bmtc bus from Inchara hotels(puttenhalli) to Jayanagar 4th block by paying Rs.7/-(Seven Rupees) one way & same travels charge paying for return.On 16th March 2010 at 7:30PM, I cached the bus No.KA01F[protected]c) at 4th Block, Jayanager and paid money for purchasing ticket with Rs.10(Ten Rupees), The bus conductor has give Rs.9(Nine) ticket(ticket no.A[protected] and retain back side Re.1 forcefully.When I argued that only the Rs.7/-(seven) ticket charge, The bus conductor shouting at me in Kannada language with rough talk.If this type of misbehave will be done by the bus conductor then to whom we will report.

Regard,
Manoj

I too faced similar incident today ( 7-Jun-2010 ) with BMTC Volvo bus 360B to Majestic from Attibele...

BUS NO: KA 01 F-4412
CONDUCTOR NAME: Mallika ( as per him ).

I boarded the bus from Hebbagodi and took day pass. Forgot to sign the pass today.

TC came in between and said that he is seizing the ticket for not signing... I asked him to pay me back my ticket charge, but he refused. I was not traveling without ticket. Traveling with valid fresh ticket and still harassing and causing nuisance to passengers who stopped using their car supporting government's attempts to reduce traffic issues in the city.

If this is the case, I will start driving my full size sedan everyday to office. No other option. AND REMEMBER, slowly rest of the converted people also will follow. AND ALL THE AMOUNT BMTC SPENT ON THE ADVERTISEMENTS AND SETTING UP SERVICE ETC WILL GO INTO MAJOR LOSS !!!

First of all, it is not mentioned that ticket will be seized if not signed. They can stop passengers from entering another bus if not signed. But they should not have seized the ticket itself. Or even if they seize, they should given a receipt so that passenger can continue the travel to their destination.

THIS IS HORRIBLE ATTITUDE OF BMTC SENIOR MGMT.

First of all, it is illegal. BMTC is not a statutory body like RBI or SEBI or a Court of Law to create their own laws which govern public places. BMTC is just another company which provide services to customers for money. They are bound to all the laws of the land.

Legal Point:

When I paid Rs 80 and got the day pass, I entered into a contract with BMTC which allows me to travel in their buses any time for the day. They have to keep their copy of the contract and I have to keep mine. When you enter into a contract, both have to sign. It cannot be just one sided.
Again, if they are interested in my signature, they should collect it and keep it for their record. They cannot ask the consumer to sign and keep with the contract with them !!! If consumer wants to board another bus, he will have to sign obviously.

THIS IS A BREACH OF CONTRACT NOT TO ALLOW A CONSUMER WITH THE SERVICES PROMISED IN EXCHANGE FOR MONEY, AND NOT COMPENSATING THE LOSS WHICH IS THE COST OF THE TICKET ( LESS DISTANCE TRAVELLED ).

Hi

Today i.e 22 july 2010 at 8:20am I took the bus (KA 01 F 8896 C-4) from Marathahalli (Kalamandir stop) to Doddanakundi.The ticket costs Rs 4/- I did not have change so I gave the conductor Rs 10/- . He started shouting at me that he does not have change and even asked me to get down of the bus.
Luckily I had one of my pg mate who was travelling in the same bus and she agreed to give the ticket money. The conductor kept on scolding me till I reached my stop and the driver was also supporting him.

Please do take action on these people.

Regards
Abirami

Dear Sir,

I got into Bus on the 3rd Aug (Hope it is 145), Registration no is KA50 F197. I have a complaint on both Driver and the conductor. Conductor took 4 rs from Johnson Market to Philominas Hospital stop wherein the driver stopped only in the signal and he is arguing that he is never give a stop in the bus stop. And the lady conductor didnt even give me ticket even though I am asking her.and when cheking comes you people blame the public. Few times public might be wrong but not always. The conductor is a hindu lady and driver in a muslim guy with beard. They never stop in bus stops and rather stop half a kilometer from the bus stop either in the signal. Then what is the necessity for me to pay for ticket wherein i am getting down in signal and walking around. I am very clear to you people that until you people take action with this driver and conductor I will never pay for ticket in this bus. and Moreover I will have this printout with me so that you people cannot blame me. If the same continues then I will go to the senior officials. I need to get a revert in this below specified mail Id neither I should get a call.

Regards
Mamatha
mamatha.[protected]@gmail.com
Ph[protected]

timings — Drivers negligence

Dear Sir,

I Venugopal M Travel from Sarjapur to ITPL daily for work in shift basis and i found the BMTC busses are not visiting Sajapura Bus Stop in the early 5 am morning Trip they stop at Police station and they go from their only please set them to visit Sarjapur Bus stop and also the Attibele busses also they wont visit sarjapur bus stop please rectify the same. Also evening from 7pm to 8pm no busses available from sarjapura to Hoskota they all come at 8pm and from 8pm to 8:30 pm all 3 to 4 busses will start the 1st crossing bus at 8pm wil be having heavy crowd and later busses will be no seating capacity also please set the busses starting from 7 pm to 9 pm at 15 to 20 min gap so that wel accommodate the public.

BMTC & KSRTC buses — Arrogant Conductors

Hi !

Im Glad to say i've been a Resident on B'lore since my birth for nearly 25-26 yrs . Its so amazing to see there has been lot of changes which has taken place in just 8-9 yrs ! Public transport Like BMTC buses have increased a lot to the help of commuters & Traffic aswell . Today I'm sharing few incidents which took place while I had travelled in Bus !

Atleast twice or thrice in a week I travell by KSRTC bus to HOSUR from B'lore & the problem we face is while returning back that is Conductors say they wont go to ATTIBELE as they will go over the Fly-over 1. They rarely use the fly-over !
2 . The reason why they want people from Attiibele not to come in the bus is its just a low fare of rs.5 per ticket .So they underestimate .

I here-by request the Authority to look into this matter as this causes lot of Inconvinience & Frustration !

Hi we need a volvo buses from navarang/shankarmat/basaveshwanagr to Electronic city Wipro gate though passangenrs are more so we need direct buses please do the needful:)

Hi


Today 26 November 2011 i was standing (Babusapalya) bus stop waiting for bus, but no bus where came around off on hour. Around 5:00pm bus where was coming but he did stop in the bus stop he stop over 5' to 6' feet the people where ruining to Catches the bus so soon he took the bus not a signal person catches that bus. In the bus few people where there, i dont the bus number but i know the boarded no of Bus
Boarded Number of Bus : 502
Distance from : Ramamurthy nagar To hebbal

Pl z take care that bus to stop in bus stop

Regards
arun

Dear Team,

Firstly would like to congratulate the BMTC Team on doing a commendable job, for the services have improved a lot. And there are couple of friendly and helpful bus conductors and drivers, while there still a huge number of them who are very arrogant and rude in handling commuters.

I would like to bring to your notice an incident about Over speeding of Volvo bus during my travel today. I boarded into the Vajra (Volvo) bus, via Route number 335E-Bus No, KA 01 F-8793, plying from Market to Kadugodi, where in I travelled from Corporation to Domlur Flyover, having a ticket number 049123, dated 08.12.11 @ 9.43 am. The bus driver seemed to be having a pleasure drive at the cost of commuters, over speeding and applying sudden breaks which was causing a lot of inconvenience to commuters.

BMTC employees are responsible for the safety of the public, as understandably they have their share of stress, but not at the cost of the public. Would kindly request the BMTC officials to take necessary action and also provide the necessary training and guidance to their bus drivers so that we can avoid any mishaps on roads occuring due to overspeeding bus driving.

Best Regards,
Neha
[protected]@indiatimes.com

Yes its an issue with the conductors i feel... even they dont respect women..
yesterday i was travelling from Kormangala to Kalyanagar and a man had occupied a ladies seat on which the label wasnt there but still its a ladies seat then why a man should occupy when I told this to conductor he is supporting man instead o[censored]s .
They say equal rights to men and women were is it in bus only 7 seats to ladies and more than 10 seats to mens? why this injustice?
I was travelling in bus no:KA-01 F-3229 I boarded the bus between 5.15 to 5.30 from Canara bank kormangala I dont understand why conductors act like this
If we get such response from Govt employee then forget about others... But I feel private atleast they give respect since without customers they dont get money.. but here govt sector conductors get full forced salary hence they act like this.

Hi..

Could you please let me know, why BC-1A service - morning 7:40 and evening 5:40, have been cancelled?
We want that bus.please do the needful as early as possible.
kindly provide the update on [protected]@gmail.com

i pickup Bmtc bus on the date (19/12/2009) from JEEVAN BHIMA NAGAR to SHIVAJI NAGAR.i given 102 rs to conductor for taken bus pass.conductor given me pass but did not given change me than i told with conductor to return my extra money.conductor told, i have not change you wait i will get change then i will return your money but when, i reached to SHIVAJINAGAR and drop the bus but conductor did not return my money.i think both forgeted.I have not remember bus no. but i have pass my bus pass no-SRG 3285379
on the date 19/12/2009.kindly u can search bus no and reply me about what is process that i could taken my extra money(change) by conductor.

The same happen to me today . I took best bus no. 708 (Dindoshi agar) from golden nest to novelty bus. I gave bus conductor rs. 10 . and the ticket was for rs. 6 .He gave me ticket no.[protected] . he asked me for 1 rupee change which i was not having. he told me that wait for change to come, then i will give you your 4 rs. i agreed. but to my surprise i saw that he was giving change to other passengers infront of me. I remain calm . but then his bag was filled with coins and when i asked him to give me my change back, he beacame rude to me and said meri marji mujhe jab chuta dena hoga duga koi me umhara gulam nahi hu. iasked him politely that why you are not giving me change when you are giving change to all other passengers. he said meri marji and tum apni bak bak band karo samjhi na. ab to me tumhe chuta duga hi nahi jo karna hai karlo. and he went forward issuing tickets to other. No one helped me. and i didnt get that time to note his batch no. all i have now is ticket as proof and nothing. This issue i am submiiting here so that some one can help me to teach this guy a lesson. the question is not of 4 rs. i will think i have give it to beggar. but question is of behaviour of a best bus employess, this is very common case. i think this conductors loots every 10 to 20 passengers per day and filled their own pockets.

There are many commuters from Bannerghatta Road towards Marathahalli and Whitefield.Request you to start a service for the same

Respected Authorized Persons,
I am an employee in central government office which is located in Yashwanthpur (IISC) i am finding very much difficulty to reach home because of lack of buses towards vijaynagar in peak hours. I request you to provide sufficient buses for the public and make convenient for their travel. Expecting the favourable action from you,

yours truly,
Gajendra

This happened on 13th oct 2008 early morning 7:23 AM.
I boarded a bus from Huskur gate to E-city (the bus was from Jigani to Majestic)
I paid the amount for the ticket (3 Rs) but the bus driver returned me 1 Re without ticket, but i asked for the ticket instead. he took the money without giving the ticket, after a lot of argument he gave me the ticket.
When I was about to get down he man handled me, and I woul appreciate if porper action is taken against this conductor.
Ticket details :
No: 0016895
Time: 7:23:42
date: 13/10/08
Hebbagodi to Elctroniccity

Total: Rs. 3:00
[protected]C/[protected]

BMTC — Mis behaviour of conductor

Hi

I have faced very bad experience with BMTC conductor today. I dont know how to approch to give the complaint on this. Hope this message will pass to the required authorities and take the neccessary action

I am working in ITPL and staying in AGARA.
Today morning around 9.30 AM i catched BUS 500N
And Bus no is : KA-01-FA-586
I hope people aware of there is a single seat in the bus in the starting of the rows of seating.
i was sitting there. After some time conductor came and standing very near to me and his hands were tounching me.
i moved bit in the seat to go far from him. Again He moved and trying to touch.
then i told him to go bit far as he is very near to me
He told "this is conductor seat, you get up first, i will sit"
i asked " No where it is written, how can you say it is conductor seat "
He told " They dont write, But it is conductor s eat only, you get up first"
I was fully confused and could not argue with him
So i got up from there and he sat on that.
Even in that rush he was trying to sit and manage the collection like that only.

Actually i am travelling from past 6 months to ITPL in BMTC VOLVO. But i was never told like this.
I can assure that is not conductors seat. Even it is.. He should have a sk be before.
Not after doing all these nonsense

Anyway... Please let me know where should i give the complaint?

Please take an action on him,


Thanks in advance
Priya

This happened to me in Bus no 362. I was sitting in the ladies seat and the conductor was literally pushing me everytime he passed by. when I changed my place, he came there too and started doing nonsense. Then a guy when he came and stood very near to me, my face was literally red and the conductor began to irritate me asking me questions- What is my problem and so on... I got angry and literally became stern and told him, that's none of his business. I asked the guy to move far from me. He moved and this conductor wantedly went and stood at the steps when I was getting down. The driver was decent enough to support me when I scolded that guy. The conductor was an irritant. He should be punished. All this happens in BMTC buses. Please let me know what should be done in this regard

From
C.R.Jaweed Pasha
Retired District Judge
now working working as Head of Legal Cell
BBMP Mahadevpura Zodnal Office
Singiahyyanapalya, Banaglore

To
Sri Zameer Pasha
Managing Director
BMTC, K.H Road,
Bangalore

Dear Sir
I have purchased monthly gold pass bearing serial no V045524 on 02/06/10 from volvo bus conductor . After verifying my voter id card and my pan card the conductor has issued the pass. I travelled from Jaynagar 9th block, east end to K.R.Pura railway station.Thereafter I travelled in a Swaraj Mazda bus bearing register no. KA 01F2657 route no. 290E plying from Ulsoor to Hope farm at 11.15AM
There was a lady conductor and I showed my pass and id card. She refused to accept the pass and both the id cards refered above and insisted to purchase a ticket.As per the rules of your institution I can travel in the ordinary bus on the basis of above said gold pass. She has denied my right.She stopped the bus for 15 mins and on request to disclose her conductor batch number and her name she refused to do so due to her attitude she has caused delay in my reaching the zonal BBMP office by 20 minutes.
As per the news article appeared in Praja Vani dated 01/06/10 in page no.4
you had clarified that the pass can be purchased without BMTC id card inspite of it the lady conductor has misbehaved and talked in a lighter matter and she was very arrogant in nature.Due to her attitute I was hurt very much and therefore I request you to take suitable action against her for misbehaving with the passengers.

Thanking You


Yours sincearly
C.R.Jaweed Pasha

Today, October 16, 2011, we boarded bus from Tatanagar, we we supposed to get down in MecrI Circle. But driver did not give stop only. when we asked for stop, Conductor and Driver started abusing us very badly, they ended up commenting on my dress, earphone, etc. When asked to behave decently they started shouting even more badly on top our their voice till Palace gutahalli, they just didnt stopped their nonsense talk. apart from that when we finally got down, the conductor came back o[censored]s yelling in middle of the road, this incident has shattered me a lot, is this the way this low class conductor behaves with women passengers? will i get justice? will anybody punish this driver and conductor? can anyone pls guide me where to lodge complaint against them?

I want to complaint about a conductor of bntc bus.
Bus no KA 01 F 8945
Date :20/10/2012
Time: 5:10pm

he was acting very rudely with every passenger and even though he had change he was not giving anyone and asking people without proper change to get down.
he acted very rudely with a lady too by not giving her ticket and scaring her about ticket checking.

adout vehile smooke

KA01-F-8930 too much of smoke coming out from vechile ... we can't seee the road by coming next or behind this bus ... plsss sort out this bus problem ... karthik k

Request the BMTC authorities to improve the bus-facility for areas surronding Malathalli-Balaji Layout/Jnanajyothinagar. All the residents have to come to the ring-road (kengari) to catch buses either going towards market/magadi road/nagarabhavi.

Please extend 61As; 238u, 235 series;238 series upto Malathahalli Balaji Layout. This will ease the traffic near NAgarabhavi circle and also help the commuters who reside in the surroinding areas of Malathahalli, balaji layout.

Please provide Volvo bus services Between Kempe Gowda Bus Station to Peenya 2nd Stage, There is no Volvo in that route

this is very rampant in all routes. not only bmtc, but also ksrtc. especially, Kaveribhavan - Doddaballapur buses.

Dear Concerned,

There are so many complaints coming up on the issue of recycling the tickets especially in those buses which are run by single person i.e Driver Cum conductor.

Even i have come across such situations on the routes Majestic to K.R. Purum. Even though there are so many mails of this particular issue, its still in dark to known what action has been taken on those employees who are indulged in such fradulent activities.

And in some cases where the actual ticket is Rs. 9 they issue a ticket of Rs. 10 and when we ask them why they are issuing ticket of 10 when it is actually Rs. 9 they misbehave with us.


I would request the Transport minister, the commisioners & Managing directors of this dept to take this issue as serious misbehaiour on the part of the dept employees and take action on them so that others dont dare to involve such activities.

After all it is the Govt & public money which is going for toss.

dear sir,
if you get into any bus like nos 290's, 291etc, these buses which go to nagwara ring road, from there you can catch sufficient buses far marathalli, banaswadi

dear sir,
if you get into any bus like nos 290's, 291etc, these buses which go to nagwara ring road, from there you can catch sufficient buses far marathalli, banaswadi

290's and 291's will help only people coming from yelahanka. There are many students coming from GKVK and nearby places to Banaswadi. There are no buses from GKVK to Banaswadi or K.R.Puram. They have to come to hebbal, walk to hebbal bridge, cross the notorious railway line, and board the bus to K.R.Puram. It's high time to have a bus route like K.R.Puram->Ramamurthy Nagar->Hebbal->GKVK->Yelahanka. Will BMTC able to provide such route?

290E has a very long route, and 291D/K service is extremely poor. They won't suffice.
Moreover, the route followed is very unfamiliar.

yes this is a common complaint among people, its hard to travel from banaswadi to yelahanka and vice versa, we need a bus travelling from kr puram -> r m nagar -> banaswadi (ring road) -> hebbal -> gkvk -> allalsandra -> and then yelahanka. . there are buses to yelahanka from banashankari but they are again long routes which divert at hennur signal and go via some poor improper roads and takes a lot of time to reach yelhanka, and it does nt hit any gkvk, hebbal or allalsandra also. .

Dear Sir,

I have read most of the comments & i wish to post the comment for the people who are located in Yelahanka doddaballapur road towards Ramanashree california resort, most of the buses ply from Yelahanka new town ( local BMTC Buses) & hardly few buses ply from the following point mentioned above there are more apartments which has come up, due to the non availability of volvo buses the public/students/engineers who has to travel towards hebbal / banaswadi / Ramamurthy nagar / K.R Puram / White field are using their own means of transport, atleast one bus is introduced towards this routes starting from Ramanashree will help most of the commuters.

If you have a concern about the under utilization, Then atleast 2 trips in the morning & 2 trips in the evening can be the option for a trial run for a month to decide to ply the route,

Suggestable timings could be reaching white field by 08:00am & 09:00am & evening 05:00pm & 06:00pm starting from white field.

The reason for suggesting the above timings are most of the Software engineers in white field have the working timings starting from 08:00am To 05:00am & 09:00am to 06:00pm in worst case most of the people will be using BMTC bus services to beat the traffic congestion in the morning & aswel in the evening.

Thanks & Regards
Yogesh

Hi Sir

Can you arrange for a frequent bus facility from Yelahanka 4th phase to Electonic city this is now need of an hour... please

Private & Confidential


Sub: Misbehaviour & wrong way of talking

Respected Sir/Madam,

I'm Anuradhaprasanna Working as a Office Executive in a Education Institution based at White Field. Every day i use to travel by bmtc 6 to 8 buses.

1.Every time we will not get seat to sit. Yesterday (12.11.09 - Thursday) this thing happened at bus @ 7.45am from Kundlahalli gate I standing in the 3rd Ladies seat. In my place 3 gents were standing, Conductor did not send them back the gents and he will stand by pressing me and issue the tickets to others. I told him, you can't send back the gents & you did not stand in gents side & you will be pressing my stomach, I spoke with him, then conductor harrassing me so much and shouting like anything & he will ask me to get down.

Bus Details:-
Vehicle No.: KA-01 -2938
Date:12.11.09
Ring Road Bus No. 502
Time: Kundalahalli Gate-7-45am
Rout: Kadugodi to Kengeri

SPECIALLY BEHAVIOUR IS SO RUDE FOR BAD IN KACHADA WORDS

So i expect some action to be taken in this regard.

Anuradhaprasanna

Sub: Bus timings

Respected Sir/Madam,

My office is in ITPL and I stay in ChandraLayout. We have direct bus 333T Volvo from Nagarbhavi to ITPL which goes via ChandraLayout. However, the bus timings is not very clear. The bus comes to ChandraLayout at different timings everyday as follows;
7:10 AM, 7:25 AM, 7:40 AM...if it is 5-10 mins delay we can understand. But, vary in bus timings everyday will not help anyone.

Many people are depending on this bus to travel and please schedule timings/fix timings and let us know.

Thanks for your co-operation,
Shilpa

I took a volvo bus from ITPL to Kundalahalli gate .
I gave conductor 100 RS and he returned me nothing and wrote 85 @ the back of the ticket . I had to get down @ my stop but @ my stop he was not there in the bus so i got down.
Now I wanted to know is there any way to get back my 85 Rs.
The bus details are:

KBS DEPOT-07
No.00028157
17:42:23 13/07/10
SAI HOSPITAL to KUNDAL GATE
[protected] V305d[protected]

Regards,
Monika

BMTC — No refund of change and rude behaviour

Hi,
I am Siddhartha Misra and I want to register a complaint against BMTC bus no.G2 regitration number KA 01 F-331 towards the rude behavoiur of the conductor and not providing change.
I took it from MG road to Bomanhalli at 8:00PM cost of ticket is Rs 11 and at that moment I havent had exact change so I gave Rs 20 but he showed a rude behaviour and asked me to get down of the bus,I said please write it behind the Rs9 which I ll take later from you.He wrote it behind after lot of argument.

When I reached my destination I asked for the change but still he was furious and angry ,I showed him my purse that I don't have change but he argued and said he don't care get down without it.He had change with him then also he was arguing and showing rudeness which was disgusting .Then he asked for the ticket and I gave him but then he tore the Rs 9 written behind,which was shear a theft. Then I took Rs 8 ticket from him,thinking instead of money going in his pocket it should go to the state government and he gave me Rs 1 back which made me realize he had change with him but was not giving me back ,after taking the ticket I got down to my destination.
The named him as Kumar was not at all guilty of his behavior.
The image of BMTC has gown down in my eyes with the behavior of this conductor.
Certain measure needed to be taken to make them realize how to behave with everyday commutator.
Please look into the matter and I am available at siddhartha.[protected]@gmail.com for any sort of inquiry.
Thanking you,
With regards,
Siddhartha Misra

To, Date:[protected]

The Managing Director,
Volvo Divison B.M.T.C.

Respected sir,

Sub:- Requesting to give the money back which i left.

I am lalithamma travelling in the volvo bus.I had given 500/- to conductor and he had issued me the ticket for rs 40/- and he had given me 300/- and he returned me nothing and wrote 160/- at the back of the ticket. But in the my stop i had forgotten to collect my money.

Now I wanted to know is there any way to get back my money 160/-rs.

So, i am requesting you to give my money back.

The bus details are:-

BMTC VOLVO DEPOT-07
BUS NO:- F 8835,
ROUTE NO:- 335E
TICKET NO:-
QN[protected]/-
D[protected]/-
NV[protected]/-
13-11-10.

Please do the needful,

Thanks & regards,
Lalithamma
ph:- [protected]

BMTC — CONDUCTOR NOT SUPPORTING LADY PASSENGER

VEHICLE NO - KA 42 F - 1674 K - 4 MAN WAS SITTED IN THE LADIES SEAT I SED GO BACK BUT HE DIDNOT GO BACK THE CONDUCTER ALSO SED TO ME I CANT HELP YOU

Fore Support Services — Rash Driving

This is in regards to BMTC BUS ka01 FA 1036 The person who was driving going in left of the road automatically he came to right to avoid pathhole. I was on the right with the headlights on and telling him not to come to right but he never saw that and drove the bus to right and I was inturn had to hit the divider and sufferred from injuries. I stopped the bus and asked him about it and he told me that he never saw the head light and things like that. This happened on the old madras road at around 6:30 in the morning the rout # of the bus is 307b

Could somebody help me in regards to this

Thanks
Prashanth M
[protected]

BMTC Bus — Rash Driving

I was traveling in my car on Old Madras road 300 mts (approx) before the NGEF junction towards KR PURAM. My car was on the extreme left lane while a BMTC bus with reg no: KA01 F2047 moved suddenly left after overtaking us almost hitting my car making us to apply brake with no room on the left. This happened around 9:30 to 9:45PM on 2-Dec-2008. Bus route was 317. I hope the authorities take note of this and set the drivers driving habits right.

BMTC Bus Service — Rude Drivers

Last Sunday (26th May) my brother and myself boarded a bus (Bus No 317) near KR Puram at around 2'O Clock. Since ISRO exams were conducted at Garden City College that day Many people boarded the bus. So the bus was terribly crowded. Still the driver wanted to get in as many people as possible. He was shouting at the passengers very badly to adjust and go in as much as possible. He even pointed out some girls and started scolding them in Hindi. Many were students and from out of stations and we can clearly see their dissatisfaction in their face. Later on the way he was about to hit an auto on his right and was fighting with the auto driver. Somehow the passenger from auto rickshaw convinced them and they started to move apart. After some time he was fighting with the same auto driver again. Since i cant follow Kannada i dint know the reason why he fought again. But from the co-passengers sitting in the nest seat i came to know that the bus driver was shouting at auto driver saying that "Every one in the road takes such turns and hits the other person at times. None of the drivers follows the rules. Why should i? Do what u can do.". I was really shocked by these words. We people travel in bus thinking that the drivers will drive safely. But if this is the mind set of the drivers then how can we travel in bus? Later When the bus reached ulsoor market the conductor shouted the stop name, we were sitting in the first seat and got up immediately. Since we are new to the place we were not aware of the bus stop. but as soon as the conductor announced the stop we dint delay much as we were sitting in the first seat. But the Driver started shouting at us for not being ready before the stop has reached. More over only we two o[censored]s (My brother and myself) got down at that stop. Cant he wait even for a minute or at least few seconds in a stop, for the passengers to get down. I would suggest the concerned persons to warn the drivers and advice them to treat the passengers properly. Even though they don't treat the passengers with at most respect they need not treat them rudely. because they may be people like us who are new to city or traveling to new destinations. They may even have some physical or mental problems, these kind of treatments will hurt them for sure.

BMTC — Transportation facility

Dear sir,

This is in reference to BMTC services from Bommanahalli to Begur, kindly note that we are facing lot of problems to travell from to this area.

Reasons being very few buses fly between these areas at all time.

I can reach bommanahalli from Bhansankari by bus, but my time gets wasted in bommanahalli waiting for bus for about 1 to 2 hrs max everyday. wont be able to reach home early for this sake.Due to non-availability of public transportation for this area if even one bus comes that will be full to full rush. people will be almost to the door standing including ladies.

There are many autoriksha business in these areas, where in they fill as many as 5 ~ 6 people in an auto posing dangerous situation to both trafffic & person travel inside these rikshaws. and that too gents & ladies both wil be seated which is again uneasy to travel for ladies.

I, on behalf of all those suffering the same, reqeust you to consider this request and arrange for better transportation and convenient way of travel taking special care for ladies atleast to stand comfortably in the bus.

Thank you

I was driving on my two wheeler on the KR Puram hanging bridge (5th Juanuary 2010 at around evening 8.35 PM). A BMTC Bus Route No. 317, vehicle No. KA00 - - 722 overtook my vehicle from left side and the driving was really rash. The overtaking happend at Tin Factory, right near the entrace of the hanging bridge. There was another KSRTC Bus which was passing from the right side and I was in a very danger situation. Kindly request the authorities to take proper action against such rash driving and careless attitude. Your organisation can never take up the responsibility of compensating if something happens to an individual. Atleast try to take up the responsibility to train your drivers in a proper manner. This might save several lives. Why don't you people adopt some cc cameras to know the way how rashly and carelessly they drive.

Your organisation reacts immediately whenever there is an hike in petrol and diesel and revise the ticket fares. Why don't you show the same kind of interest when your drivers are driving the buses in such a bad manner - who does not even know from which side to overtake. They also use dirty language when they speak. I request you to kindly take some action.

I am an Passenger of BMTC from K.H.B------to---- Prasanna in root No-86E (K.H.B--- 6th Block--Sujatha---K.B.Station, Summanahalli Depot) at KA-01 F-3494 Date-18/01/2010 (arround 5.30----6.30) one of the Lady Conductor dont give Proper Ticket for this Journey and issue another 3 + 5 Rs Tickets From Toll gate (magadi Rd)Stop and Dont Returns another 02 Rs Change, she was behave like as an uneducated also, I will Request to Your Conductor for give an Stop in Prasanna and Need 07 rs Change but she was told This stop is Postponed till 6th Block after that this Bus is stopped in Prasanna Stop (opp Mayura Hotel) I went to BMTC Control Room in K.B.S and Registered in Arrival and Departure Book at Same Day 6.40 p.m But the Control officer guide to me for Also Register the Complaints in Summanahalli Bus Depo also then I will wen to Summanahalli Depo at Same Day 7.45 p.M But this depo Canot have any Compaint Register Process, one of the Lady Gate Supervisor Hearing my Complaints also but she Was say this depo Dont have any Complaints Register Procedure, all BMTC Staffs are Misguided to me, they are distroye ths Good Name of BMTC

Plese Register my this Complaits and give Good Justise for me

Hello

I'am Harish the bus no-343-G, Depot-25 HSR Layout, KA01-F-1995, has no time sense.The bus goes from Yelenahalli at 8.15am to K.R Market & one driver will come 3 times in a week he will leave the bus before 8 o'clock other Driver Are Leave the Bus at correct time so plz Change The Bus Driver(Name )RAJU

These complaints by drivers and commuters - against rash and negligent driving of Public Transport - seriously jeopardising safety of life and property, don't seem to be fictitious figs of imagination. This negligent act is punishable under Indian Penal Code. Before such drastic action is perhaps conceived, Redessal sought by aggrieved Shri Sudhir Khanna is very justifiable. Hon'ble Transport Minister ought to answer and assure him and people at large of corrective action taken and preventive measures instituted to rein in the grave indiscipline. Its futile later to express sympathy on loss of cheap Indian life - in sovereign territory and overseas alike - and shed crocodile tears. Aren't all countrymen brothers and sisters as pledged in our contitution ?

There apparently appears to be no hope so far dear Sudhir or do you?. Today, it was my turn to scare for my life. On 27 May 2010, at 0745 hrs, I was jogging along in front of Ejipura T Junction Bus Stop (adjacent ASC Land). On sight of people waiting there for a bus, I moved a little away from the side in order not to become hindrance to them. Within matter of a few seconds, G3 Big 10 Bus Regd No KA-01 F 4329 ( KA - 01 F 4329) almost over ran me from behind. On my enquiring from the bus driver ( a young man aged about 30, sporting stubble) that he scared me to death, he argued why I was moving in center of the road. When asked what stopped him from sounding a horn in time - to warn me -even if I was so called in 'center of the road, he had no answer.
May MD BMTC be requested to train their drivers to show more respect to human life and inform the complainant?

They are trying to improve their services, recently.
I have tried to write to them, by way of e-mailing, for which they have given their replies. Also, they have acted upon the issues raised.
If you want to try sending the e-mails - [protected]@gmail.com.

I completely agree with these kind of issues. I saw a similar incident with the volvo bus hitting a cart damaging the person who was pushing it & also damaging the plants/pots he was carrying in the cart. I called up[protected] & have registered a complaint.

http://www.bmtcinfo.com/site/BSContactUs.jsp

BUS NUMBER KA 01 F 1104
BUS ROUTE JEEVANBHIMA NAGAR TO MADIWAL
DATE 21/10/2010 TIME 6.30 PM
THE BUS DRIVER IS NOT STOPING THE BUS AT THE STOPS WARE EVER HE LIKES HE STOPS THERE.AND WHILE DRIVING HE IS NOT HOLDING THE CLUTCH DIRECTLY HE IS PUTTING THE GEARS.IF CONDUCTER GIVES MOVING SIGNAL THEN ALSO HE IS NOT MOVING .PLEASE TAKE ACTTION ON HIM

B M T C — rash driving and damaging the car

From
K. Balaji Chetty
No. 14/a, 3rd Main Road
Opp FOOD WORLD
Amarjyothi Layout
Sanjaynagar
Bangalore – 560094


Dear Sir,


Ruthless Driving

Today (7th Jan) Morning on my way to office at Nagashetty halli Bus Stand I was subjected to a rutheless agression by the driver of a BMTC bus # KA01 F 3638.. The driver rammed upon my Car KA 04 MH 9324 while we were waiting in the busy traffic. Shocking, this was done not by mistake and the driver was not ready to accept the same and my car got damaged expensively.
I kindly request you to register the complaint and take necessary action.
Thanking you,
Yours Sincerely

(K Balaji Chetty)
Mob: [protected]

Dear sir

On 22/05 evg around 5.15P.m In Bannargatta bus stand(National park bus stand) got accident for my father leg was totally damaged becuase of driver negligence in back wheel..

bus no i din, t noted down but it is AC Volvo red color bus time between 5.15 to 5.30

after accident immly i called auto and gone to police station from there i catches 108-ambulance admitted in Reddy hospital now

I need help to take care my father

in that time i missed 16 grams gold chain also

i need compensation from BMTC

pls advise..

Today morning ( sept 22nd 2011) in the airport road junction turning at 10.15am I was waiting for a car in front my car to move, at that time suddenly a BMTC bus 335E ( KA01 F 8564) banged behind my car and this casused a huge scratch in my bumper and the lights in back were broken... How can claim the compensation from BMTC

I informed the police standing in the junction., they mention go give complaint to Airport rd junction police... Is there any punshiment for the rude driving of the BMTC bus?

With insurance i will not be able calim for th palstics and glass items?

Dear sir,

Even i agree to the above complaint. There are only few buses for JALAHALLI to BANSHANKARI route that too in the morning peak hours btwn 9 to 10am. Due to this all the buses will be fully loaded or over crowded, Ladies also stand on foot boards. Please arrange for extra 410 buses in the morning peak hours.

I request you to arrange for more buses and better transportation. As ladies atleast can stand comfortably in the bus.

Thank you.

BMTC Volvo conductors are not aware of the ticket rates. From[protected] onwards, the volvo rates are revised for those having the premium Bus pass. It has been revised from Rs 25/- to Rs 20/-. But conductors are not aware of this. Some conductors are collecting 30/-, some are taking 25/- (telling that it is not implemented) and some are even charging 50/-. I have a cut out of the revised rates which has come in newspaper. Even though i show them this, they are telling its not right and all. Some are just ignoring and asking me to get down from the bus.

Dear sir,
The bus route from Yelahanka to Shivajinagar No: 291D busses are not coming on time, for more than 30minutes people should wait for the busses, from so many years we are facing this problem, So we can't reach on time to the office/schools/college ...and people standing in the bus stop are trying for some other transport facility, everyday we are facing these kind of problems . so we kindly request you to take an immediate & strong action towards BMTC bus drivers as well conductors to maintain the time sense .

Dear Sir,

I have expressed my concern regarding volvo 500DA which plys between Yelahanka to Electronic City which leaves Yelahanka at 6.45am and when he reaches Kodigehalli Gate at 7.00 am, he will always be on right track whereas we will be obviously waiting on left track. Sometimes he stops after we wave our hands otherwise he zooms away. This was expressed on 13th Feb 2010 for which I got a automated reply stating that they would get back to us. But nothing has happened as on date also. This is lack lusture response from your end which is very much regretted. Hope better sense prevails atleast now.

Thanks/Regards,

PRADEEP BARDAY