Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

Travelling from Jigani Circle to Bannerghatta circle(KA-01-FA-2166). The bus conductor mistakenly tore the Rs. 100 note into two halves after giving the ticket and returning change. And handed over the piece of Rs. 100 notes into our hands demanding for other note. When we asked to get it replaced by herself as it was her mistake, she asked Rs. 20 and only then accepted the toren Rs. 100 note.

It was a bad experience of mishandling the currency and asking the passanger to get it changed from bank. Moreover, instead of accepting the mistake, extra money was charged.

Hi the vehicle no. KA58-f-2174, overtook from my left and hit my vehicle i have onboarded my 4 month old daughter and there is a clear board written baby on board.. anyways this is the route where a saperate bus lane is there but he took the other road amd hit my vehicle and didn't even bother to stop or check.

Their is no proper bus for goripalya from shivajinagar at night time, please if their is proper timing maintained Being girls we cant travel late night their is different scenario in different home please request to solve this problem "waiting from 6:50 and now the exact time is 7:50" standing in bus stand raising this complaint ...hope you will make sure clear the problem soon .

I am filing this complaint based on the experience since last few weeks...there is a real shortage of buses to C V RamanNagar area during peak hours 7 to 10 a.m and from 4 to 7 pm .

There are many senior citizens and working employees towards LRDE and Bagmane Techpark who are waiting for the buses.BMTC being a public service provider should be responsible enough to look into these concerns from public .

People are waiting for 1 to 1 .30 hours and not even a single bus is in service during week days .

Request the concerned authorities at BMTC to solve this scarcity of buses to help the public to have easy connectivity.

There is no buses in the afternoon from muneeshwara block to market or majestic
We are waiting for more than 1 and half hour to get a bus ..!
Most of the days no buses at all
I request bmtc to have frequent buses in muneeshwara block route

If possible there has to be a direct bus from kamakshipalya, housing board atleast once a day
Please consider the request

I lost my bus pass near town hall bus stop yesterday. Please guide me to get any duplicate pass.

Today on February 28th 2022, A teenager was travellimg to his college on BMTC
KA 01 F 9545 between 10:15 AM- 10:50 AM and the conductor of the bus was extremely arrogant and selfish. The Teen was standing near the door because of no seats available and the next stop was his stop, The conductor of the bus was pushing through the crowd and had pushed the boy towards the ground and told him to move off, The conductor on following this incident, He followed with uncultured and uneducated words to the teen in his local language which the teen did not understand and went on to insult him on his language skills and discriminated him saying that he's not a kannadian and you don't deserve to be in karnataka in front of the passengers.This horrific incident had been seen by me a fellow passenger who had witnessed this incident with my very own eyes.These conductors nowadays have no culture in them.
Strict action should be taken against the Conductor who was in charge of Bus no KA01F9545 on 28th February, 2022 traveling towards KBS between 10:15AM to 10:50AM.

The bus frequency of 201D ( that travels via Domlur to Kormangala) is very low and the bus are overcrowded as a result, a lot of students use this route to go to their educational institutions
Such improper and poor arrivals have caused delays to a lot of students using this route
It would be incredibly beneficial if the frequency of the buses can increase

I applied for bus pass in 2021 and was using a comparatively longer and more expensive route (in terms of bus fees) and I printed my bus pass in Feb 2022 ( due to covid lockdown and schools were shut), I started using a comparatively shorter route, and I cant get any help from BMTC helpline numbers etc,
Due to this problem, I have pay full ticket price while taking the bus despite carrying the pass, when the TO and FROM are still the same

From sanjaynagar to shivajinagar route 278 bus frequency is Terrible and it's there only once in every 1 hour. Please increase frequency to every 20mins and put more buses

Buses not available for yerappanhalli after 7 pm. It's very difficult especially for ladies.

This is a resident of Machohalli, Bangalore-560091, BMTC buses are not coming to the locality at proper time and sometimes they won't even come, as your drivers and conductors have joined their hands with our locality autodrivers, this will force us to depart in auto even there are buses.

Hi Team

I am staying in Bengaluru since 2009 Today me and father (from another) was traveling but conductor of bus number

KA-57
F-1918
Timing : 9:10 pm

They straight forward said in harsh way Aadhar and PAN is not acceptable for senior citizens concession or Seats, Is It correct ??

Kindly confirm if not kindly take immediate action. I am paying tax to Karnataka government since 2012 what the hell is this??

We feel Karnataka is not part of India or we are not citizen of India

Hi sir,

My name is Abdul Jaffar. I am a professional Engineer working in a reputed company in Bangalore (Whitefield) Basically I am from Tamilnadu and working here for past 4 months. Today (08/02/2022), I travelled from Marathahalli bridge to Spice garden bus stop (only one stop) after around 1 pm. I gave 10 rs to conductor and ask the ticket (5rs fare). He collected the money and didn't gave ticket and moved away from me. I followed him and asked, Sir my stop is came please give ticket and balance 5rs in English. He asked me you don't know Kannada? During the time my stop also came. I need to go room and report office second half. So I don't have time I am getting down please give ticket and balance 5rs now. I need to go. He said "Hey LAVADA, just go away you are eating in Karnataka but don't know Kannada very angrily. Tese words he said in Kannada language. I said give my money and ticket. Finally he gave balance 4rs (instead of 5 rs) and ticket also. I don't know what mistake I have done and why he scolded me and who have given him the rights to scold me by saying "LAVADA" and showing Racism words against me.
Is people like me from different state (Tamilnadu) not allowed to work in Karnataka? Or people don't like us? Since I am new to Bangalore I feel fear to continue to work here because of these kind of people. Even a public servent behave like this means, how I will be safe here ?

Please take necessary action against the conductor and please teach him to be polite with people like me.

Please take action against him.

So, I'm going home from college after internals, i get a direct bus 401k till Mahalakshmi layout entrance, but if it's lunch hour or I'm in a hurry, i get in 238u or 238v and get down at vijaynagar. A harsh sunny day and i get down at vijaynagar ttmc from a 238v. and i hop into a 401rf. The conductor checks my bus pass and because via route isn't printed, kicked me out of the bus. That bloody online bus pass application was so ###, that via route weren't getting selected.. all there is, is to and from. He was not even ready to hear. I had to wait another half hour for another bus.
Date: 04/02/2022
Time: 1.05pm
Bus route no: 401rf
Bus number: KA-01-F-9447

Dear sir,
I m a student who uses bmtc bus service to go to college. Unfortunately I never get to the college on time as bus is always late which I suppose is main because of few buses running on the route from kumarswamy layout to kr market. These buses are sourced from isro layout. I request yourself to look into the matter and solve our problem.
Thank you

I just want to understand does BMTC recruits normal personnel or some rowdys to do the conductor job.

I have never felt safe in any bmtc bus
They always disrespect and misbehave

I want to remind you officials that you get paid from people's money and you have to abide by the constitution and the rules corresponding to it

I cannot tolerate another incident of a conductor raising his voice against passengers

You are here to serve people not to boss people

KA 50 F 4840 this bus conductor disrespected me, i gave him 10 rupees for a 5 rupees ticket what else do you expect for a normal passenger to do he shouted and he told me to get out of the bus

Does he thinks he owns the bus it is a government property no one can discriminate others

I demand a strong action if not I shall proceed to the courts

@BMTC_BENGALURU @BSBommai @BBMPSWMSplComm hi visited shantinagar bustand to travel Mysore with my wife, toilet incharge ask to pay 10rs each for urination even written charges was 5rs and he was insist us to go out on street for urination to me and my wife is this the service taxpayers expect from this government and authority

I'm BhanuPrakash S a son of Suresh G, who was serving in BMTC Deport-3 as a Driver for the last 25 odd years & due to the health issue of my Mother, he planned to give the Voluntary Retirement.
He submitted his VRS on December first week of 2019 but till now his settlement is not cleared.

We keep visiting BMTC central office in Shanti Nagar but no use. Initially, they asked us to get clearance from Deport, society & Bank. We have submitted all the required clearance documents after that.

When we visited last week to BMTC central office, a person called Vara Prasad gave an annoying statement "we don't have funds & don't know when it will be there, so we cannot settle right now"
It's been one year & 2 months & still, they couldn't able to clear it.

I'm seeking help from your team & further, I'm ready to go any extinct after hearing such an annoying statement from your Employee.

I have attached a VRS copy for your reference.

Name: Suresh G
BMTC ID no: 10243
Deport -3
Shanti Nagar.

Hello Sir,

Today morning I boarded a bus from SAMETHANA HALLI to SINGAYYANAPALYA. I issued the bus conductor an Rs. 100 Note for an Rs. 20 Tickets (Rs. 19+1 tickets), instead of returning the Rs. 80 change he wrote the change amount behind the ticket for Reference to collect it later. Unfortunately, I forgot to collect the change and got down at my stop.
I request the authorities to help me return my change/balance amount by any means possible.

Thanking you Sir
Arjun Yadav