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Bangalore Water Supply & Sewerage Board [BWSSB] Complaints & Reviews

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Updated: Jul 18, 2025
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Bangalore Water Supply & Sewerage Board [BWSSB] reviews & complaints page 116

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J
Jyothibabu Narayanamurthy
from Chennai, Tamil Nadu
Jan 25, 2019
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Address: Bangalore, Karnataka, 560029

Hi,
I'm the resident of bismillah nagar, 9th cross, d. R. C. Post, bangalore. For the past 1 year we are facing lot of issues in getting kaveri water. They have visited the location twice and it worked fine only on that day and after that the same thing is repeated. We are not even getting minimum 2000 litres on alternate days. Please help us do the needful.
Water never comes on time. We are facing the issue since last 2 months... Bill is always on time. But how God knows. When I asked the person generations the bill, he said water supply is good, but every month, we have to depend on private tankers instead of paying water bill on time.
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    Rozhanin
    from Bengaluru, Karnataka
    Jan 25, 2019
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    Address: Bangalore, Karnataka, 540043

    Dear sir/madam,

    Re: 98, telecom layout, hbr 5th block, kalyanagar post, bangalore 43

    From the past 4 months we are not getting cauvery water in our house. The water supply used to be fine before that. We've now become heavily reliant on bore supply which is not reliable either and the tankers who supply muddy water. My parents are senior citizens who've been struggling to get this issue resolved. They've tried numerous ways of getting this issue fixed despite thier age and health conditions.

    Once a water engineer said came to have a look and said there is some dirt stuck in the pipe and got it removed. Even this hasn't helped. We've raised complaints and sent letters to various people. Without any luck, we are going to visit water adalat to see if we can get any help.
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      R
      reshma vishweshwaraih
      from Bengaluru, Karnataka
      Jan 24, 2019
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      Address: 560061

      Dear sir/madam,
      This is regarding the bwssb bill we are receiving for our residence since 4 years. We are getting 2 parallel bills for the same residence and we have requested enough to the authorities about the matter, still not resolved. We are paying one bill regularly and people from board are coming to disconnect the water connection (For which we have paid the bill amount regularly). Kindly resolve the matter and oblige. Rr no of the bills s-109965/bs05 & s-242037/pp-03.
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        N
        Nadeep
        from Bengaluru, Karnataka
        Jan 24, 2019
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        Address: 560050

        Water is not there in basavanagudi ashoknagar and surrounding areas, in paper it had been said that jan 22 and jan 23 there will be no water supply, but today already jan 24. Pls resolve the issue. We depend on bwssb solely for water. Concerned authorities please look into the issue. Water supply tankers nobody can afford as they will not come on time and also they charge exponentially.
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          G
          Gowramma1
          from Bengaluru, Karnataka
          Jan 24, 2019
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          Address: 560068

          Rr no s - 301784 / m50
          Consumer name - gowramma, #30 4th cross venkateshwara layout.

          We are not getting any water from bwssb and even the consumption shown in the bill also is 1000 liters, but in our bill there is a charge of sc for borewell - rs. 3000/- and other charges 4625/- and month on month the total bill is coming is 9300/- and we are paying regularly.
          Please look into it for such high billing, we are running a pg and not able to bear this expense and its a question of our survival, so please look in to this.
          My RT no SE 33 9154 /k-50
          In the month of December I got a bill of 50000 water construction in the month of January I got a bill of 30000 water consumption in my building only 5 peoples are staying and I don't know how this bill is come
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            W
            WwwConnection
            from Hukeri, Karnataka
            Jan 23, 2019
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            Address: Bangalore, Karnataka, 560056

            There is no water supply since 12 days, when contacted the valve man he always says its under repair. The place is ullalu post office road, ullalu, vishveshwariah layout, bengaluru 560056. But before this there was no adequate water supply also. The water is supplied for few minutes while we cannot even fill the tank. The issue will be bigger in the coming months, in the summer.
            Dear sir/madam,
            Sewage line in our road has got blocked due to mud and other debris in the chamber. We have lodged complaints couple of times but the kambi staff haven’t cleared it properly. Please look into the problem as drainage water returning to our premises.
            Purushotham
            M:[protected]
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              N
              Naazmud
              from Bengaluru, Karnataka
              Jan 23, 2019
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              Address: 560059

              Sir,

              There is no water supply in jnanabharathi bda layout bangalore... From past 3 4 days.. And no one is responding to the customer care number... Always 24/7 it's busy... We are facing difficulties... Please do the needful asap... We are facing many difficulties plz do the needful.. And please give some more customer care numbers which can help us...
              Dear team, sewage over flows and floods into my house, finding difficult having no space for living . Kindly take swift action on it.
              Regards
              Kavana

              no water supply in jnanabharathi bda layout - Comment #3333109 - Image #0
              Jennifer88's reply, Jan 24, 2019
              Dear team

              I live at 77 hutchins road 2nd cross Thomas town cooke town Bangalore 560084
              I have been bringing to concern notice ample times, no supports to close issue still. Sewage over flows into my premise, living an unhealthy life style in this metro city. Hoping ur supports to get this issue solved please.

              Thanking you

              Kavana
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                D
                Darshanyeshoda
                from Bengaluru, Karnataka
                Jan 22, 2019
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                Address: 560008

                Sir... We are staying at no. 2462, 16th c main rd, hal 2nd stage indiranagar bangalore 560008... Kaveri water totally blocked from fast 2weeks... Pls take action on priority... We are depending only kaveri water there is no other option... Pls come and solve this issue on priority... Our contact no. [protected] and [protected]... We are already enter in the domlur office complaint book but still no one came to resolve this.. We are working water is very imp to us for daily basis pls understand our situation and resolve this issue at earliest
                +1 photos
                There is no water supply for 7 days in MEI Layout. Why it is like this if i pay a bill late you people will leave? Please rectify this issue.

                Address: No 801, 5th Bcross, MEI Layout, Hesaraghatta Main Road, Bangalore:560073
                Landmark: Behind the road of Nigiris Super Market.

                Mob: [protected]
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                  R
                  ramukanale
                  from Bengaluru, Karnataka
                  Jan 19, 2019
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                  Address: 560073

                  Meter reader is reading does not do his job on the date specified date viz meter reading date is on 12/01/2019 as per bill. Meter reader came today (19/01/19) and gave the bill device no is i1691j15. Sub division is nw3. This is not the first time he is doing this. He is consistent late comer (Since his posting) invariably he comes 7-10 days late than the reading date. This was brought to the notice of the concerned earlier, the response was no good. Instead taking action by the concerned officer, he advised us to bang the meter reader. This is the caliber of the officer careless of the officer. Not bothered.
                  Can somebody take some remedial measure so that we get bill on scheduled date.
                  Jan 19, 2019
                  Updated by ramukanale
                  will BWSSB able to rectify this
                  Hello sir/ madam, this is to request you to kindly replace a broken manhole cover. As it is broken, children throw all sorts of stuff thereby causing blockage. Pls help in avoiding a future problem.
                  Address:
                  Sultanji Gunta Road, New Bamboo Bazaar, opp. Madeena masjid

                  Thanks
                  Irfan
                  [protected]

                  in consistency in meter reading - Comment #3329883 - Image #0
                  In our house, the sewage is not going smoothly .Some sound is coming.Please, clean the outflow path .Address :Gr. Floor, 4-BC-218, 4th B Cross, 2nd A Main, Kasturi Nagar, Kalyan Nagar PO.PIN-560043.
                  cELL :[protected], [protected]
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                    D
                    Deepu Chandrappa
                    from Bengaluru, Karnataka
                    Jan 19, 2019
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                    Address: Bangalore, Karnataka, 560060

                    To,

                    Bwssb kengeri satellite town,
                    Bangalore - 560060.

                    From,

                    Deepu chandrappa
                    No.33, 2nd cross, 6th main, near robin theatre, sachidananda nagar, kengeri satellite town.

                    Rr number: w-329784

                    Dear sir/madam,

                    Our water meter is very old (Feb 2012) and we feel that it is giving wrong reading like there is huge difference in bills with our and neighbour bills, i got to know bwssb is replacing all the old meter with new one for free of cost, could you please do the needful asap so that we don’t face trouble on these huge bills because of meter.

                    Regards,

                    Deepu chandrappa
                    Mobile number: [protected]
                    Deepu. [protected]@gmail.com
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                      K
                      kskbdvt
                      Jan 17, 2019
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                      Address: 560056

                      Bwssb website for making online payment is not maintained properly. When it asked their official they told me to write to their md. Their website is bwssb.in, but it is insecure one & dangerous. Their it cell to be revamped with qualified & experienced professionals. When i make payments through other service agencies, service charges are being collected. When we make online bill payment there shall not be extra charges. Request you to resolve the issues.
                      Worst Online Payment System
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                        S
                        Shahnaz606
                        from Robertsonpet, Karnataka
                        Jan 17, 2019
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                        Address: Bangalore, Karnataka, 560043
                        Website: Bwssb

                        Sir. I am resident of telecom layout no 98 hbr 5th block. Nagwara. Since last 4months the water supply to our is not e is no recorthere. We have made complaints to all the officers. Here i would like to mention that we have made complaint to the officer sunil kumar ee but noaction has been taken by the officer. We met several tines and called him over phone but no actio had been taken by the officer. All my complaints are fallen on deafears. There is no proper way of registering the complaint and no acknowledgement is given when complaint is given over phone or person. So there is no record of the same. The valveman manju demands money and collected rs 8000as reparing charges fro my aged father in law who is a senior citizen. After paying so much amount the water supply is not restored. Actio dhould be taken for the pereon who is indifferent to my complaintand proper water supply to be restored to the house.
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                          H
                          Hanuman G
                          from Bengaluru, Karnataka
                          Jan 17, 2019
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                          pulling cauvery water using motors

                          Address: 560093

                          Dear sir/madam, in our street almost all houses are using motors to pull the cauvery water every time. Is it legal?. Due to this, buildings who are not using motors are getting very less water. Could you please take any action. Address :5d cross, abbiahreddylayout, kaggadasapura, cv raman nagar. You can catch from afternoon of every thursday and saturday. Please do the needful...
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                          Docu8104
                          from Bengaluru, Karnataka
                          Jan 15, 2019
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                          Address: Bangalore, Karnataka, 560017

                          Few houses has been supplying water from its borewell to water tankers for commercial distribution. I believe this commercial utilization of a residential borewell is against the law. The house has conspicuously placed pipes for easy tanker filling. The owner of the building has been providing water to as many as 20 - 30 tankers every day also traffic jams because of water tankers. This is causing rapid depletion of the groundwater level in the region.
                          Similarly there are around 6 bore wells in this area. I also doubt if they pay income tax for their earning.
                          Address:-2475, 5th Main, BDA Layout extn, H.A.L 3rd Stage, Old Airport Road, Bangalore-560017
                          Land mark near BDA Park
                          Water bill 753 paid for the month of November on 05-DEC-2018.. Operator ID: B-[protected].. Still its reflecting as remaining to be paid... Now total bill is reflecting as 1731 which includes previous bill which was already paid. CUSTOMER NUMBER: S-328978
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                            Keshava M.S
                            from Bengaluru, Karnataka
                            Jan 15, 2019
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                            Address: 560010

                            BWSSB people had started to dig rods in order to lay some pipes in Mahaganapathy Nagar, Opp Hotel Hot Coffee, Near to Mandovi Motors, Rajajinagar Industrial Town. They have not yet completed the work and daily they are putting mud in front of our office (Drivezy). Roads are really very bad, our customers are complaining that they are unable to take cars for ride in front of the gate. I myself faced lot of problem taking my car in and out and because of this, my car's front bumper has been damaged on 15/01/2019.

                            In our office, we have installed several CCTV Cameras, in which everything has been recorded in the system. I have also taken photo's & video's along with JCB Vehicle bearing no KA 52 M 2585.

                            I hereby request the concerned authorities to take necessary action against the Supervisor or Contractor and to compensate for the damages at the earliest.

                            I am reachable on my cellphone : [protected] for more information.
                            +8 photos
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                              pinky grover
                              Jan 14, 2019
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                              Address: 560063

                              We are facing lot of problem due to water shortage. Hardly we are recieving water once in week. Sometime more then one week, we don't get water supply. Our daily routine get disturb due to this. Water is basic necessity. We have to call private water tankers for our needs. Water supply should be fixed on daily basis. Like we will get 1 hour or 2 hours supply. But more than one weeks is really creating lots of problem. Being joint family we face a lot of problem with small kids. Request you to help in this case.
                              Main line blocked in our area from last one week
                              Sir, In Mysore road old toll gate 2nd cross area no water supply from 7th Jan. Please do needful.
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                                naren0001
                                from Sirsi, Karnataka
                                Jan 14, 2019
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                                Address: Bangalore, Karnataka, 560072
                                Website: www.bwssb.com

                                Bill payment and fees for reconnection is been done a week back still ae vishwanath of nagarbhavi has not responded to any calls and lineman will tell daily tom his name is dinesh
                                Are they working for government or doing any other private job so reckless behaviour from nagarbhavi bwssb office people

                                These people are working 3days in a week and 4days is a holiday
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                                  chaithra kp
                                  from Bengaluru, Karnataka
                                  Jan 12, 2019
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                                  Hi, i have paid my examination fees in canara bank for meter reader in september 2018, but till now i am unable to download my exam application forum, it is showing examination fees not paid please help me kindly it is very important for me to write exam, am trying to download my application forum of bwssb but it is not happening even though i paid fees, bwssb exam may announce the exam date but without hall ticket and application forum i cant write my exam kindly help me soon has possible
                                  Jan 12, 2019
                                  Updated by chaithra kp
                                  bwssb meter reader exam fees paid in canara bank but in the website it is showing that fees not paid
                                  In the monthly bill of December which was generated on 4 th of Jan 2019, i got a amount of 566 as Arrears. Can i know why do i have to pay so much in arrears as all my previous bills are cleared.
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                                    Sameer Menon
                                    from Bengaluru, Karnataka
                                    Jan 12, 2019
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                                    unusually high water bill

                                    Address: 560038

                                    We are residents of bangalore and we use cauvery water supply. Our monthly bill is always in the range of 500-700 rs. Past 3 months we have been getting unusually high bills. 2 months back it was 2600, last month it was 3900, and this month 7100! That's ridiculous. When we contacted bwssb, they said check the sump. We did that.in spite of that, the bills are only increasing. I have requested them to change my meter. Why are these public services...
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                                    Ramappa Chinagi
                                    from Channapatna, Karnataka
                                    Jan 12, 2019
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                                    Address: 560008

                                    Raised water bill without checking meter reading... And we checked actually there is deference in bill and actuall meter reading
                                    Please action on this

                                    Bill no e[protected]
                                    Consumer id. 78706
                                    R r no e 211322/47a-55

                                    Meter bill raised for 362 without checking meter...
                                    Actual meter reading is 383...
                                    Please find the picture

                                    Ho no 42, 7th cross.. Cambridge lay out. Halsoor. Bangalore
                                    [protected]
                                    +1 photos
                                    Dear Team Drinking water pipe broken in ITC bus stop near east Railway Station
                                    micheal dsouza's reply, Jan 15, 2019
                                    Daily 1000s of liter of drinking water wasting people are dying g without water for drinking so request your to check an do the needful asap
                                    There is no proper water supply from last one week at 9th Cross, Cubbonpet, Bangalore-560002.
                                    Placing the dirty sewage from manhole on the road where everyone walks. They say bwssb do not have provision to remover. They will dump on the road. Is this the way hygiene is maintained in the city.

                                    Address: 15th Main 16th Cross JC Nagar muniswamappa badalne near GM public school
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