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Bangalore Water Supply & Sewerage Board [BWSSB] Complaints & Reviews

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Updated: Apr 7, 2026

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Bad 😕 It seems that Bangalore Water Supply & Sewerage Board [BWSSB] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Address: Bangalore, Karnataka, 560008

Dear sir,

Bhimal service center, 16th d main, hal 2nd stage, kodihalli, opposite benaka towers is causing nuisance to the entire neighbourhood. We are unable to live in the stench and the sewage & human feces flooding on the road cuasing inconvenience to the passerby and people living in the residential area.

When complained to bhimal service center, they are reluctant to listen as they are blaming it is the job of bwssb. Kindly come for inspection and take this matter with utmost seriousness.

Cauvery college

Aug 29, 2016

Updated by ssshu this is serious. please take action

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L

lokesh g hn

from Bengaluru, Karnataka

Sep 8, 2016

The plastic tap which was installed recently was broken and their is a water leakage.please look into it and do the needful.
a lot of water is going out and it is not controllable.

adress #362, 1 st block 3 cross
R T Nagar
Bangalore-32
thank you

S

Sripathy77

from Kavali, Andhra Pradesh

Sep 9, 2016

In Muneeshwara Niagara second main more than two years sanitary is overflowing very frequently.this is creating lot of smell issues in the vicinity and spreading lot of diseases in the area.small child's are getting fever again and again.The road maintenance also very poor.please give some permanent solution.

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Address: 560037

Website: BWSSB.GOV.IN

Sir, while paying bill of bwssb on 21.08.2016 for bill no.E-[protected]of rs 8110.00, rs 8203.27 deducted vide txn id.[protected].
Same way on 30.07.2016 bill no.E[protected] for rs 8150.00, rs 8240.00 was deducted vide txn id.[protected].Thus on 30.07.16 rs 90 more was deducted and on 21.08.16 rs 93.27 was deducted more. But bill generated was for rs 8110&rs 8150 respectively.
Request refund of extra money deducted.
Thanks.

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Address: Bangalore, Karnataka, 560098

Hai i am mahesh from bangalore channasandra layout 8th main road rajajeshwari nagar, i wanted to complain about the drainage water supply,
Our house is completely surrounded from the drainage which is not flowing proper and also one of the sanetry connections also flows in to it from several years, complained many times but no use, recently they have build new drainage but not in the place which iam complaining about, so here i request you people to look in to my attachments and beg you to construct it & do the need full.in video you can notice the first half from the drainage there is no flow of water, but in second half notice the flow of sanetry water, so it causes for more mosquito and now we are suffering from typhoid & many fever,.
If you people are not going to rectify this problem iam dammmm sure i will go for higher officer or to the media with all kinds of videos and photos,

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Address: Bangalore, Karnataka, 560009

Website: bwssb.gov.in

The multi story building construction work happening on seshadri road (Diagonally opposite fire station) has heavy vehicles come in and out of the construction site, have the vehicles standing on the road many times, that has damaged the road and water pipes below. The bwssb has not done anything to rectify this and take this issue up with the bbmp & construction sites in vicinity. Immediate action needs to be taken to avoid wastage of precious drinking water.

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RICHARD EZECKIAL

from Bengaluru, Karnataka

Aug 30, 2016

Very often the Drainage pipe and manhole is totally blocked, no flow at all

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Address: Bangalore, Karnataka, 560037

Website: Bwssb

Hello sir... I'm a resident from brindavan garden layout vignananagar. It's been more than three weeks since the sewage manhole in our area is overflowing. We had complained to the bwssb department many times but no action has been taken so far. Today being varamahalakshmi only our lane is dirty. Most of the residents including kids in this area are falling sick. There are many dengue cases in this area. If immediate action is not taken the problem may get worst.. Kindly request to fix the problem as soon as possible. Thank u

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Address: 560075

Website: overflowing sewage

Dear sir, my neighbors toilet is blocked and the sewage is overflowing we are getting terrible smell and the mosquitoes are breeding, my parents are 80 + seniors and i have two small children below age 5 please help us, my neighbor is refusing to repair the toilet saying he is not interested as he stays away from this property and his tenets are staying there.

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Address: 560046

1. The sewage manhole opposite house no 190, Nandidurga Road, Benson Town is blocked and all sewage is flowing out. The Sewer and drain cleaning truck will be required

2. The Sewage drain Manhole cover is broken and needs to be replaced opposite house No 180, Nandidurga road, Benson town. During rains - the mud goes into the manhole and the sewage drain gets placked

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Rahulgujjar

from Alnavar, Karnataka

Aug 24, 2016

Manhole is opened and drainage is overflowing near VIBGYOR School, HARALUR Road, Bangalore 560102

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Address: 560010

Website: bwssb

Dear sir,
i am jayashankar.H.N., a resident of 1156/57, 5th main, 'A ' block, raajajinagar 2nd stage, bangalore 10.
sewage pipes were changed recently.They have damaged the water pipe. There is heavy leakage of water everytime water supply is on.
please rectify and stop water wastage.
thanks
H.N.Jayashankar ph. [protected]

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Address: 560078

Website: not applicable

Sir,

Our residence number is 370 4th cross, 3rd phase, j. p. nagar bangalore 560078.
Our neighbour # 369, construction is going on. they have kept a watchman and a shed is built for them. there sewage is blocked and water is stagnant,. i, nspite of repeated request, no action is taken at their end and mosquitoes are breeding. we are senior citizens and we are really afraid of the epidamic diseases.

They say that because of rain water, the sewage is clogging, which is healthhazard

We request you to inspect immediately, and arrange to clear the blockage immediately on priority basis.

Sreedevi vasan.

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A

anantha shetty

from Bengaluru, Karnataka

Aug 11, 2016

Dear Sir,
from residence flowing is proper but which main pipe of bbmp pipe might be blocked please send the service persons to visit and solve the problem

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Address: Bangalore, Karnataka, 560025

I am a resident of Markham Road, Ashoknagar, Bangalore 560025.

The water supply today is totally contaminated. It is black in colour, with stinking smell.

Please take action immediately.

The road here is dug for laying drainage pipes.

The water contamination problem is quite regular in the area. We have complained before and they come and sort it on temporary basis. But it keeps occuring.

This is just intolerable, may be because of the road being dug up.

Please attend to the problem immediately. Otherwise, we will address the issue to the Media .

Thanks
Sheela
[protected]

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Address: Bangalore, Karnataka, 560033

This is from RT Nagar, 17th Cross, 2nd Block. House No. 301.
The sanitation pipes have been blocked and the water is stagnant.. It is raining heavily and the pipes are clogged.
Kindly do the needful before the sanitary pipes are completely blocked and the dirty water gets into the house through bathrooms.. It is definitely matter of concern.. Please respond at the earliest
Regards..

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S

SAROJINI RAGHAVAN

from Delhi, Delhi

Aug 9, 2016

The manhole near our apartment is overflowing ever since the rains last thursday (28th july) because of which our sewerage is also getting blocked causing a lot of inconvenience to the residents.Requesting you to kindly do the needful at the earliest.

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Address: 560027

Almost 3 months back, bwssb laid down new pipe line to all the houses in Wilson Garden locality. However, the line has not been connected through meter to the houses.

However, for last 15 days, the water supply has been stopped from the old pipe and diverted to the newly laid down connection w/o connecting to the Water Meter. Your contractors should have completed the job of meter connection to new pipe line, which has not been done as date.

We have registered a written complaint at Hombegowda nagsr office about 4 days bank, but no response from any one. When the undersigned telephonically contacted your office yesterday to find out the status of the complaint, We were told to give complaint to higher ups, as they are helpless in this matter.

Hence, We are bringing this issue through their forum for needful action pl.

Regards

M B VENKATESH

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Address: Bangalore, Karnataka, 560084

Website: BWSSB

This message is to raise a compliant that â€œwater supply â€“ kaveri waterâ€ to our street is very minimal, there are more than 50 houses in my street and the supply of water will be for about 30-45mins maximum and the force of water is also very slow, hence there are lot of issues in the entire street. This has been reported to the local bwssb in-charge and engineer â€“ â€œchalapathyâ€ multiple times and have not got any positive effect on it.

Worst part is that, the street next to our street get â€œwater supplyâ€ for the entire day (6-7 hours) as the people who live in that street are politically strong, they have connections with the local counselor.

Address:
2nd main road, ajmallappa layout, near durga devi temple, k. K. Halli, ward no 29, bangalore 84.

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Address: Bangalore, Karnataka, 560076

Sewage water flows out of chamber and on every occasion during rains sewage water is flowing reverse direction through drainage pipes into houses. This is because of blockage in sewage pipes.

Kindly take immediate action to clear the sewage line and save houses from drain water getting into houses.

I request you for immediate action once again.

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Address: 560071 Karnataka

Drain from the side is blocked besides the apartment block, sickness can spread
All epidemic sickness comes during /after rainy season
Kindly make a note for action
There lives a community besides this area /on the main road
Watch bharat should look into this
Concerns the health of children
This being a bi lane the workers can over look sewerage lane
Health department also should disinfect the lane, to stop the stink

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S

seenu1968

from Guntur, Andhra Pradesh

Aug 1, 2016

Water pipe has been cut near mayanna flour mill, gowdanapaalya bangalore 560061 by a lorry. Water is flowing heavily .plz resolve and save water. My mobile number is [protected]

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Address: Bangalore, Karnataka, 560070

The BWSSB decided to change the supply from old line to the new line. they connected the new line and disconnected old ones. On the day of supply they are supplying water on old line and not the new line. people with new line asked to wait, how long even after 4 days? we call up their engineer yashwant who says it will connect by evening. However nothing happens call him again and after further complaint he says it will come by tomorrow and he will send a tanker. After this no call for tanker and his number switched off. Just because we do not have a choice we need to deal with this nonsense? This is atrocious. I feel BWSSB employees have taken money from the tankers to get commission to not give water.

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Address: 560079

Website: bwssb

Our house, address :
# 480, BEML Layout, Basveshwarnagar 8th Main Road
(Opp SBM & Ayodhya Sagar Hotel )
Bnagalore 560079
Drainage blocked ...needs urgent cleaning.

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Address: 560037

Website: bwssb.gov.in

My cauvery water bill is very high every month and we do not use that much water how much the bill is coming and it is a residential home and the connection they have put is commercial, stating that we have table tennis in hour home, i don't know how can it be commercial if it is there, we are not giving anything for rent here, everything is inside our home only, so it cant be commercial as some extra charges are there for commercial in sanitary and water, please so solve our problem as we are in trouble due to too much bill amount of Rs5000 and above for water every month.

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Address: 560078

Website: bwssb.gov.in/lodge/complaint

Hello,

I am resident of Kumarswamy Layout. There is sewerage chamber in front of my house, which is broken now. Hence I am requesting you to please fix this problem. As we get a bad smell from this. It very difficult to come out of house because of this problem.

My Address:
Mylarappa
#60, 1st cross, 1st stage, OPP SBI
Govinayakanahalli, Kumarswamy Layout,
Bangalore - 560078

Phone #: +[protected]

Chamber is right in front of my home. Hence, I am requesting you to kindly look into it as soon as possible.

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M

Mahaveer Kumar BA

from Mumbai, Maharashtra

Jul 20, 2016

Hi Team,

There is leakage in kaveri water lines in front of my house, which is broken now.It is not connected to my house. Lot of water is wasting in road. Hence I am requesting you to please fix this problem asap.
#1391, 5th main, 18th cross, poornachandra layout, D-group, Srigandakaval, Bangalore-560091.

Br,
Mahaveer

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Address: Bangalore, Karnataka, 560061

Website: bwssb.org

Dear sir,
There is a sewage overflow in the road, no way connected to our building on 42nd main, 51st cross, poorna prajna nagara uttarahalli, blore-61
This issue occurred 2 weeks back and after repeated complaints in bwssb office, it was cleaned. However, it has started overflowing within 2 weeks again. Please check on the root cause and rectify.
Name: ranganath br
Address: flat 203, poorna prajna residency 1362/1370, poorna prajna nagara
Ph: [protected]

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