Claimed

Bangalore Water Supply & Sewerage Board [BWSSB] Complaints & Reviews

1
Updated: Jul 18, 2025
Complaints 3385
Resolved
223
Unresolved
3162
Contacts

File a complaint to Bangalore Water Supply & Sewerage Board [BWSSB]

Having problems with Bangalore Water Supply & Sewerage Board [BWSSB]?

File a complaint and get it resolved by Bangalore Water Supply & Sewerage Board [BWSSB] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Bangalore Water Supply & Sewerage Board [BWSSB] reviews & complaints page 153

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
Ganesane
from Mumbai, Maharashtra
Feb 20, 2016
Report
Copy

Address: Bangalore, Karnataka, 560068

Dear Sir,
Good morning.
I would like to bring to your kind notice that there was supply to Om Shakthi layout on Saturday 20.02.2016, it's observed even after your official visit to our layout on 16.02.2016, we are unable to receive water (No water).

Please do the needful at the earliest.

Thanking you,
Ganeshan E
[protected]
Omshaki layout, Hongasandra.
Ward No-189
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    G
    guru06
    from Bengaluru, Karnataka
    Feb 18, 2016
    Report
    Copy

    Address: Bangalore, Karnataka, 560008
    Website: mybwssb.org

    Sir/madam,
    it's been more than one month since our locality 1st Main road kodihalli, HAL 2nd Stage, Bangalore-08 has complained to the BWSSB authorities about the water supply problem . we are a people of 3 and we have been given a supply of just 4000lts of water for this month and i don't understand how they expect us to survive on that.the whole road is facing problem and for how long can we ask for water tankers.the engineer Mr.Raghavendra of BWSSB Domlur branch is highly unresponsive and high headed and doesn't listen to the complaints. we also see a lot of BWSSB tankers supplying water which is being paid 550 Rs and we don't get any receipt to it too.There seems to be vested interests in this issue.I request you to please resolve this issue.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      L
      leela vathi
      from Bengaluru, Karnataka
      Jan 27, 2016
      Report
      Copy

      Address: 560068
      Website: www.bwssb.com

      We are complaining the sanitary leakage in front of our house from past 8 days and no one is attending the same.
      This leakage is flowing out in area and chances are there to spread the disease.
      given the complaint to BWSSB je but there is no use.

      kindly look in to this
      Hi
      My name Ronak Ghevariya Please checked my replacement product
      Complaint I'd:16509865

      Sanitary leakage and overflow - Comment #2301232 - Image #0
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        ravindragrrr
        from Delhi, Delhi
        Jan 23, 2016
        Report
        Copy

        Address: 560064
        Website: Bwssb.org

        Dear Vijaya Bhaskar Sir,

        This complaint is second time i am making since prvious one was not attended.
        At yelahanka near Attur layout, recently say few months back BWSSB contractor has excavated asphalted roads for laying water supply and sewage lines.

        But dug up roads are not levelled properly and reasphalted causing inconveniances to thousands of TirumalaNagar and Sorrounded area residents.

        Am sure contractor had provision to make these roads good, but engineers are care less and not responsible to ensure originality of roads.

        This shows serious lapse by engineers, may irequest you to some time and inspect entire Attur Layout sorrounding recent works out works and give us relief from dust, slush, dug up roads and pits.

        Thanking you in Advance
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          Kv Satish
          from Bengaluru, Karnataka
          Jan 20, 2016
          Report
          Copy

          Address: 560032

          RR No: N-334211/67-360
          Sub Div : NE3
          Consumer Id : 35037

          With reference to the above mentioned domestic water connection, we here by inform yo that the January bill has not yet been received by us. This is mainly due to the error committed by the BWSSB staff while replacing the old version water meter to new one dated 19th Dec. 2015. Receipt No. SPML 9940. Kindly look into the matter immediately and do the needful.

          Thanking you,

          K. V. Satish
          Bangalore, Hebbal

          Mobile No. [protected]
          email Id : kv.[protected]@hotmail.com
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Shruthi Shankar
            from Bengaluru, Karnataka
            Jan 18, 2016
            Report
            Copy

            Address: Bangalore, Karnataka, 560037
            Website: www.consumercomplaints.in

            Hello all. We are facing very much prob wrt kaveri water... Water is not reaching us.. If we ask the person he's not responding properly...Please try to have a look it into at the earliest (place: pragathi layout, doddanekkundi Bangalore 37)
            Very true
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Ramani v
              from Bengaluru, Karnataka
              Jan 11, 2016
              Report
              Copy

              Address: Bangalore, Karnataka, 560025

              While the pipes were changed (good initiative to change pipes), the pavement and road not surfaced. There is a lot of mud around and flying about when vehicles move around and it is a serious pollution issue. Residents and children of schools around have serious health hazard. Government departments should work in coordination and ensure that work is complete in all respects - in this case road is surfaced and all surrounding areas are cleared of mud. It is the responsibility of BWSSB to ensure that this coordinated and work is completed as BWSSB is the one who initiated this brought about this problem.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                C
                chikki2082
                from Bengaluru, Karnataka
                Dec 29, 2015
                Report
                Copy

                Address: 560040

                Water and sewage is overflowing on the road near 162, 7 th cross, saraswathinagar, vijayanagar, bengaluru -40 Given telephonic complaint..however the AE(hosalli) said the area doesnot come under him. Request early intervention to ensure health and sanitation Regards Deepak
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  E
                  Ebenezer John
                  from Bengaluru, Karnataka
                  Dec 17, 2015
                  Report
                  Copy

                  Address: Bangalore, Karnataka
                  Website: www.bwsbb.com

                  We are staying in No 38, 9th Cross, 2A Main Road in Vignan Nagar, Bangalore 560075. Our Water Meter has never been checked by Water Meter Reader since 07 Months and giving false receipt for false usage and charging the way he wants.
                  in july Rs 100, In Aug Rs. 300, in Sep 100, in Oct 300, In Nov 150 and in Dec 541.

                  On 16 Dec 2015, I went to Bangalore East -4 BWSSBoard office and Met Mr. A Rajashekar Asst Executive Engineer and explain to him the since 07 month Meter reader never checked water meter and left water bill in gate. with out calling to open gate to check water meter which is cellur.
                  Mr. A Rajashekar has depended that he got the record of meter reading and hence meter reading is done.

                  At present my meter reading is 0036101, where as as per water receipt 350000 . When I contacted Mr. Narashima Murthy to come and rectify he said He will solve the issue and did not attended.

                  My earnest request, kindly my inquiry why meter reader giving false statement and not checking meter and why Assistant executive Engineer is supporting his meter reader even he know he is at fault.

                  Regards,

                  Ebenezer
                  [protected]
                  +2 photos
                  Bangalore Water Supply & Sewerage Board [BWSSB] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    ajeet_77
                    from Bengaluru, Karnataka
                    Dec 11, 2015
                    Report
                    Copy

                    Address: Bangalore, Karnataka, 560066
                    Website: mybwssb.org

                    Dear Sir/Madam, address- 1st Cross Extension Muneshwara Layout, KR Puram Bangalore 560036 (Near/Opp area- Ayyappa Nagar Petrol Pump). since begining we are facing Kavery Water Supply Problem in this area it comes (Once in a week) on Thursday only. and so many times it does come on that day also due to some reason, like today there is no water supply in this area, people has to buy water tank by spending too much of money. i would like to request you please regularize the kavery supply in this area and supply it atleast twice in a week.
                    Bangalore Water Supply & Sewerage Board [BWSSB] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      B
                      BP Pradeep
                      from Mumbai, Maharashtra
                      Nov 28, 2015
                      Report
                      Copy

                      Address: 560032

                      Frequent water problem, No water supply every now & then for many days & weeks from Aaugust 2015, in spite of several complaints to the concerned authorities in BWSSB My RR no. E-326069 Address: 32/1 Hari Nivas, M.E.G Officers Colony, ITC Banaswadi main road, Bangalore 33
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        sumalathapooja11
                        from Mumbai, Maharashtra
                        Nov 28, 2015
                        Report
                        Copy

                        Address: Bangalore, Karnataka, 560076
                        Website: Bangalore Water supply &sewerage board (BWSSB)

                        From past november 2014 we are excess of water bill before that getting 700, 500, like that but from december more 2500 per month regarding this i complained for kothnur dinner bwssb and gave complaint letter also but i dint get any response from that side but from october 2015 i am getting 4500 rs per month so please check the complaint this my RR NO 21026 bilekahalli b g road bangalore
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          amarnath khatokar
                          from Narnaul, Haryana
                          Nov 18, 2015
                          Report
                          Copy

                          Address: 560018
                          Website: www.complaint.bwssb.com

                          Chamarajpet ward no-140, behind 1st main, 4 th cross, (conservancy), sewage line blocked from past 7days, , and sewage over flowing, complaint is registered in book by neighbours and me, , gangmens are telling no kambi lorry to clean the line, (bad smell generated ) please attend.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            noore42
                            from Bengaluru, Karnataka
                            Nov 12, 2015
                            Report
                            Copy

                            Address: 560045

                            This Complaint is regarding the Water Meter Showing Excess reading, we had given a complaint to C3 BWSSB Office Frazer town nearly 3 months ago they failed miserably failed to correct the meter reading, instead of that after 2 and half month they came out today and gave a Water bill which is showing Rs: 14000 from past 3 Month, The complaint Number is [Request ID :##18706##] : Noor E Alam E-345962,

                            I request you to please look into the matter and fix the water meter issue as soon as possible.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              SujaiJayabalan
                              from Chennai, Tamil Nadu
                              Oct 20, 2015
                              Report
                              Copy

                              Address: 560037
                              Website: www.bangaloreone.gov.in

                              We have paid Bangalore One Water bill Payments > BWSSB Twice on 09th Sep 2015(refer details below). The amount is not adjusted by the BWSSB Authorities in my this month billing.. my Consumer number BWSSB 13838


                              If I have made excess payment in Bangalore One - Either it must get Refund / It must be adjusted in BWSSB Bill..

                              This is a serious problem and I trust Bangalore One Authorities will help me to this Problem

                              Trans No Date Department Consumer # Status Amount

                              NET[protected] 09/09/2015 BWSSB 13838 Success 807.00


                              NET[protected] 09/09/2015 BWSSB 13838 Success 807.00


                              Please help me with the above / Provide me with Refund for excess payment adjustments for Amount Rs.807/-
                              Paid the bill twice.previous months payment not reflecting in this month's bill

                              This month's bill includes the previous months bill too. And as a result of this, I paid the amount twice.

                              RR No: S-400249
                              First payment date : 09/02/2019
                              Second payment date : 10 /03/2019
                              UPI Transaction ID:[protected]

                              Bill excess payment not reflected - bill paid twice - Comment #3372783 - Image #0
                              Bill excess payment not reflected - bill paid twice - Comment #3372783 - Image #1
                              July month bill has been Paid twice. Could please refund any one of the amount. Below are the details and payment reference :

                              RR No: S-233562
                              First payment date : 14/07/2020
                              Second payment date : 24/07/2020
                              UPI Transaction ID:[protected]

                              Bill excess payment not reflected - bill paid twice - Comment #3709131 - Image #0
                              Bill excess payment not reflected - bill paid twice - Comment #3709131 - Image #1
                              September bill paid twice. Could you please refund one amount. The first amount was paid on 19.09.20 & the second was on 30.09.20.
                              September bill paid twice. Could you please refund one amount. The first amount was paid on 19.09.20 & the second was on 30.09.20.
                              Helpful
                              4 other people found this review helpful
                              4 found this helpful
                              4 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                Venugopal Beesu
                                from Ernakulam, Kerala
                                Oct 19, 2015
                                Report
                                Copy

                                Address: Bangalore, Karnataka, 560003

                                There is a leaking water pipe right in front of my house. its bad to see drinking water getting wasted and running on streets. BWSSB had replaced the pipes and in the process they damaged the connection. I did lodge a complaint twice on BWSSB customer care still no luck. Due to lack of time I was unable to visit the BWSSB office or report in BBMP office. if the issue does not get resolved I will have to walk in to BBMP office. following is the address where the water pipe is leaking 4th Corss, A Street, East Link Road, Malleswaram Bangalore 560003. This road is diagonally opposite to Malleswaram Bigbazar and a parallel road to link road
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  Papu Parsram
                                  from Bengaluru, Karnataka
                                  Oct 13, 2015
                                  Report
                                  Copy

                                  Address: Bangalore, Karnataka, 560005

                                  Dear Sir,
                                  It is almost a month now that we have no supply of Cauvery water.
                                  Kindly do the needful
                                  Address:
                                  Gold Rs
                                  3/11 Cleveland Road Cross
                                  Fraser Town
                                  Bangalore 560005
                                  mob. [protected]
                                  Thanks & regards,
                                  Papu Parsram
                                  Dear Sir/Madam,


                                  address- 1st Cross Extension
                                  Muneshwara Layout, KR Puram Bangalore 560036
                                  (Near/Opp area- Ayyappa Nagar Petrol Pump).

                                  since begining we are facing Kavery Water Supply Problem
                                  in this area it comes (Once in a week) on Thursday only.
                                  and so many times it does come on that day also due to some reason,

                                  like today there is no water supply in this area, people has to buy water tank by spending too much of money.
                                  i would like to request you please regularize the kavery supply in this area and supply it atleast twice in a week.
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Syed mubarak
                                    from Mumbai, Maharashtra
                                    Oct 8, 2015
                                    Report
                                    Copy

                                    Address: 560053

                                    As I want to inform You that water is not coming since from 3-4 years & swerage pipe are Blocked in this condition every month they will give the bill with out miss we have lodge the written compliant 4 to 5 times in Bwssb office but no use. will you kindly send any of the person to cross check the billing meter issue.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      svk1977
                                      from Bengaluru, Karnataka
                                      Oct 6, 2015
                                      Report
                                      Copy

                                      Address: Bangalore, Karnataka
                                      Website: MYBWSSB.ORG

                                      PF Layout Vijaynagar. The pipe connecting two manholes is broken and hence blocking our toilets.My house is in 2nd main road PF layout. Near the Ward office.Each time we complain, BWSSB does a temporary work and again after few days the problem resurfaces. Since its the main pipe which is the problem, I expect BWSSB to relay with new ones at no cost..What is the process.There is no respite from toilet bloackages due to this issue.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        smohanan77
                                        from Bangalore, Karnataka
                                        Sep 25, 2015
                                        Report
                                        Copy

                                        Website: BWSSB

                                        Even after paying amount of Rs. 4300 as Meter replacement charges in year 2014, the BWSSB has not replaced the faulty meter on the premises of Ramaraju Infrastructure, Glenwood Apts, 1st Cross Rd, Arekere, Bannerghata Road, Bangalore - 560076, RR No - S337005. Even after multiple follow-ups with BWSSB Vijaya Layout office and Kothnur Dinge substation, there is no redressal to this grievance. The BWSSB is collecting flat Rs 4242 citing "Suspected Meter Stop" from the apartment complex. Please report this as a serious violation on part of BWSSB and help compensate appropriately and to rectify the issue.
                                        +1 photos
                                        No Response from BWSSB

                                        water supply issue

                                        Complaint number:w17397 waiting for the quick response and resolution .
                                        Helpful
                                        Found this helpful?
                                        2 Comments
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit