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Bangalore Water Supply & Sewerage Board [BWSSB] Complaints & Reviews

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Updated: Dec 19, 2025
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Bangalore Water Supply & Sewerage Board [BWSSB] reviews & complaints page 153

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N
Nanjundiaha Shashidhara
from Bengaluru, Karnataka
Mar 11, 2016
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Address: 560041

I am writing this to request you that the main sanitary line connecting to my residence is blocked - it needs urgent attention for free flow. Urgent attention is requested,

Prof N. Shashidhara
70. 11 B Main
I am writing this to request you that the main sanitary line connecting to my residence is blocked - it needs urgent attention for free flow. Urgent attention is requested,

Residence:

Gavipuram Housing Co-operative society
Nagardevanahalli, Near Amma Ashrama,
Bangalore
Mob: [protected]

BWSSB — man-hole leakage

No. 1949, 16th B Cross, AECS layout, kudlu, Bangalore Ward no. 191 We are facing severe drainage leakage on road side which is causing bad smell. Kindly take necessary action as soon as possible. Shreyas [protected] [protected]
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    J
    joepulickel
    from Delhi, Delhi
    Mar 7, 2016
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    Address: Bangalore Urban, Karnataka, 560009

    Sir,

    I do not have a bore well or any other well or any other water source in my compound and my only source of water supply is BWSSB.
    This was very clearly shown to the BWSSB official who came to my house to ascertain whether there is nay bore well. In spite of this the BWSSB has been adding Rs 100 as surcharge for bore well in my monthly water bill.
    I had submitted a written request for cancelling this surcharge and got an acknowledgement. (I had to take one day leave from my work to do this and is a financial burden and torture to me).
    Even after submitting this application, the new bill is also with the surcharge.
    Kindly resolve and allow me to attend my work and earn my living.
    Sub Division SE1, Bill no:[protected], Consumer ID 10521, Address 619, 13 Cross, Opp Govt PU College, Domlur Layout.

    Thanks,

    Joe Pulickel
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      M
      Mdshafeeq
      from Chittur, Kerala
      Feb 27, 2016
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      Address: 560026
      Website: Bwssb

      Dear sir/ madam,
      I would like to inform you that water is leaving only 45 minutes in the arfath nagar, which is come under west of padarayanapura, bangaluru, 560026.pls tell us how we can manage and carry in that time for all who is staying in one building, And which is have 2 floor, 7 houses in one building there is lot of middle and lower peoples are living. Pls take action on this statement which is truth and fact and take action the person who is leaving the water to that area and why iam telling this because these persons only not leaving water properly to the area and they are focusing only some money which is getting extra from the people, those who are giving money to them there are sending to them only and i don't want to say anymore, i hope you fulfill mine complain. ...thank you
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        J
        Jayashree Shankaran
        from Bengaluru, Karnataka
        Feb 22, 2016
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        Website: www.consumercomplaint.in

        I stay in 17 th f main road 6th block, koramangala, they have dug the concrete road for past two months, they have put water pipe to supply cauvery water to Egipura, but they have not completed filling up dug portion properly causing lot of inconvenience, pollution & dust & also traffic flow is affected.can concerned look into it & complete work
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          G
          Ganesane
          from Mumbai, Maharashtra
          Feb 20, 2016
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          Address: Bangalore, Karnataka, 560068

          Dear Sir,
          Good morning.
          I would like to bring to your kind notice that there was supply to Om Shakthi layout on Saturday 20.02.2016, it's observed even after your official visit to our layout on 16.02.2016, we are unable to receive water (No water).

          Please do the needful at the earliest.

          Thanking you,
          Ganeshan E
          [protected]
          Omshaki layout, Hongasandra.
          Ward No-189
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            G
            guru06
            from Bengaluru, Karnataka
            Feb 18, 2016
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            Address: Bangalore, Karnataka, 560008
            Website: mybwssb.org

            Sir/madam,
            it's been more than one month since our locality 1st Main road kodihalli, HAL 2nd Stage, Bangalore-08 has complained to the BWSSB authorities about the water supply problem . we are a people of 3 and we have been given a supply of just 4000lts of water for this month and i don't understand how they expect us to survive on that.the whole road is facing problem and for how long can we ask for water tankers.the engineer Mr.Raghavendra of BWSSB Domlur branch is highly unresponsive and high headed and doesn't listen to the complaints. we also see a lot of BWSSB tankers supplying water which is being paid 550 Rs and we don't get any receipt to it too.There seems to be vested interests in this issue.I request you to please resolve this issue.
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              L
              leela vathi
              from Bengaluru, Karnataka
              Jan 27, 2016
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              Address: 560068
              Website: www.bwssb.com

              We are complaining the sanitary leakage in front of our house from past 8 days and no one is attending the same.
              This leakage is flowing out in area and chances are there to spread the disease.
              given the complaint to BWSSB je but there is no use.

              kindly look in to this
              Hi
              My name Ronak Ghevariya Please checked my replacement product
              Complaint I'd:16509865
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                R
                ravindragrrr
                from Delhi, Delhi
                Jan 23, 2016
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                Address: 560064
                Website: Bwssb.org

                Dear Vijaya Bhaskar Sir,

                This complaint is second time i am making since prvious one was not attended.
                At yelahanka near Attur layout, recently say few months back BWSSB contractor has excavated asphalted roads for laying water supply and sewage lines.

                But dug up roads are not levelled properly and reasphalted causing inconveniances to thousands of TirumalaNagar and Sorrounded area residents.

                Am sure contractor had provision to make these roads good, but engineers are care less and not responsible to ensure originality of roads.

                This shows serious lapse by engineers, may irequest you to some time and inspect entire Attur Layout sorrounding recent works out works and give us relief from dust, slush, dug up roads and pits.

                Thanking you in Advance
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                  K
                  Kv Satish
                  from Bengaluru, Karnataka
                  Jan 20, 2016
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                  Address: 560032

                  RR No: N-334211/67-360
                  Sub Div : NE3
                  Consumer Id : 35037

                  With reference to the above mentioned domestic water connection, we here by inform yo that the January bill has not yet been received by us. This is mainly due to the error committed by the BWSSB staff while replacing the old version water meter to new one dated 19th Dec. 2015. Receipt No. SPML 9940. Kindly look into the matter immediately and do the needful.

                  Thanking you,

                  K. V. Satish
                  Bangalore, Hebbal

                  Mobile No. [protected]
                  email Id : kv.[protected]@hotmail.com
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                    S
                    Shruthi Shankar
                    from Bengaluru, Karnataka
                    Jan 18, 2016
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                    Address: Bangalore, Karnataka, 560037
                    Website: www.consumercomplaints.in

                    Hello all. We are facing very much prob wrt kaveri water... Water is not reaching us.. If we ask the person he's not responding properly...Please try to have a look it into at the earliest (place: pragathi layout, doddanekkundi Bangalore 37)
                    Very true
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                      R
                      Ramani v
                      from Bengaluru, Karnataka
                      Jan 11, 2016
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                      Address: Bangalore, Karnataka, 560025

                      While the pipes were changed (good initiative to change pipes), the pavement and road not surfaced. There is a lot of mud around and flying about when vehicles move around and it is a serious pollution issue. Residents and children of schools around have serious health hazard. Government departments should work in coordination and ensure that work is complete in all respects - in this case road is surfaced and all surrounding areas are cleared of mud. It is the responsibility of BWSSB to ensure that this coordinated and work is completed as BWSSB is the one who initiated this brought about this problem.
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                        C
                        chikki2082
                        from Bengaluru, Karnataka
                        Dec 29, 2015
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                        Address: 560040

                        Water and sewage is overflowing on the road near 162, 7 th cross, saraswathinagar, vijayanagar, bengaluru -40 Given telephonic complaint..however the AE(hosalli) said the area doesnot come under him. Request early intervention to ensure health and sanitation Regards Deepak
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                          E
                          Ebenezer John
                          from Bengaluru, Karnataka
                          Dec 17, 2015
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                          Address: Bangalore, Karnataka
                          Website: www.bwsbb.com

                          We are staying in No 38, 9th Cross, 2A Main Road in Vignan Nagar, Bangalore 560075. Our Water Meter has never been checked by Water Meter Reader since 07 Months and giving false receipt for false usage and charging the way he wants.
                          in july Rs 100, In Aug Rs. 300, in Sep 100, in Oct 300, In Nov 150 and in Dec 541.

                          On 16 Dec 2015, I went to Bangalore East -4 BWSSBoard office and Met Mr. A Rajashekar Asst Executive Engineer and explain to him the since 07 month Meter reader never checked water meter and left water bill in gate. with out calling to open gate to check water meter which is cellur.
                          Mr. A Rajashekar has depended that he got the record of meter reading and hence meter reading is done.

                          At present my meter reading is 0036101, where as as per water receipt 350000 . When I contacted Mr. Narashima Murthy to come and rectify he said He will solve the issue and did not attended.

                          My earnest request, kindly my inquiry why meter reader giving false statement and not checking meter and why Assistant executive Engineer is supporting his meter reader even he know he is at fault.

                          Regards,

                          Ebenezer
                          [protected]
                          Bangalore Water Supply & Sewerage Board [BWSSB] customer support has been notified about the posted complaint.
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                            A
                            ajeet_77
                            from Bengaluru, Karnataka
                            Dec 11, 2015
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                            Address: Bangalore, Karnataka, 560066
                            Website: mybwssb.org

                            Dear Sir/Madam, address- 1st Cross Extension Muneshwara Layout, KR Puram Bangalore 560036 (Near/Opp area- Ayyappa Nagar Petrol Pump). since begining we are facing Kavery Water Supply Problem in this area it comes (Once in a week) on Thursday only. and so many times it does come on that day also due to some reason, like today there is no water supply in this area, people has to buy water tank by spending too much of money. i would like to request you please regularize the kavery supply in this area and supply it atleast twice in a week.
                            Bangalore Water Supply & Sewerage Board [BWSSB] customer support has been notified about the posted complaint.
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                              B
                              BP Pradeep
                              from Mumbai, Maharashtra
                              Nov 28, 2015
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                              Address: 560032

                              Frequent water problem, No water supply every now & then for many days & weeks from Aaugust 2015, in spite of several complaints to the concerned authorities in BWSSB My RR no. E-326069 Address: 32/1 Hari Nivas, M.E.G Officers Colony, ITC Banaswadi main road, Bangalore 33
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                                S
                                sumalathapooja11
                                from Mumbai, Maharashtra
                                Nov 28, 2015
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                                Address: Bangalore, Karnataka, 560076
                                Website: Bangalore Water supply &sewerage board (BWSSB)

                                From past november 2014 we are excess of water bill before that getting 700, 500, like that but from december more 2500 per month regarding this i complained for kothnur dinner bwssb and gave complaint letter also but i dint get any response from that side but from october 2015 i am getting 4500 rs per month so please check the complaint this my RR NO 21026 bilekahalli b g road bangalore
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                                  A
                                  amarnath khatokar
                                  from Narnaul, Haryana
                                  Nov 18, 2015
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                                  Address: 560018
                                  Website: www.complaint.bwssb.com

                                  Chamarajpet ward no-140, behind 1st main, 4 th cross, (conservancy), sewage line blocked from past 7days, , and sewage over flowing, complaint is registered in book by neighbours and me, , gangmens are telling no kambi lorry to clean the line, (bad smell generated ) please attend.
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                                    N
                                    noore42
                                    from Bengaluru, Karnataka
                                    Nov 12, 2015
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                                    Address: 560045

                                    This Complaint is regarding the Water Meter Showing Excess reading, we had given a complaint to C3 BWSSB Office Frazer town nearly 3 months ago they failed miserably failed to correct the meter reading, instead of that after 2 and half month they came out today and gave a Water bill which is showing Rs: 14000 from past 3 Month, The complaint Number is [Request ID :##18706##] : Noor E Alam E-345962,

                                    I request you to please look into the matter and fix the water meter issue as soon as possible.
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                                      S
                                      SujaiJayabalan
                                      from Chennai, Tamil Nadu
                                      Oct 20, 2015
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                                      Address: 560037
                                      Website: www.bangaloreone.gov.in

                                      We have paid Bangalore One Water bill Payments > BWSSB Twice on 09th Sep 2015(refer details below). The amount is not adjusted by the BWSSB Authorities in my this month billing.. my Consumer number BWSSB 13838


                                      If I have made excess payment in Bangalore One - Either it must get Refund / It must be adjusted in BWSSB Bill..

                                      This is a serious problem and I trust Bangalore One Authorities will help me to this Problem

                                      Trans No Date Department Consumer # Status Amount

                                      NET[protected] 09/09/2015 BWSSB 13838 Success 807.00


                                      NET[protected] 09/09/2015 BWSSB 13838 Success 807.00


                                      Please help me with the above / Provide me with Refund for excess payment adjustments for Amount Rs.807/-
                                      Paid the bill twice.previous months payment not reflecting in this month's bill

                                      This month's bill includes the previous months bill too. And as a result of this, I paid the amount twice.

                                      RR No: S-400249
                                      First payment date : 09/02/2019
                                      Second payment date : 10 /03/2019
                                      UPI Transaction ID:[protected]
                                      July month bill has been Paid twice. Could please refund any one of the amount. Below are the details and payment reference :

                                      RR No: S-233562
                                      First payment date : 14/07/2020
                                      Second payment date : 24/07/2020
                                      UPI Transaction ID:[protected]
                                      September bill paid twice. Could you please refund one amount. The first amount was paid on 19.09.20 & the second was on 30.09.20.
                                      September bill paid twice. Could you please refund one amount. The first amount was paid on 19.09.20 & the second was on 30.09.20.
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                                        V
                                        Venugopal Beesu
                                        from Ernakulam, Kerala
                                        Oct 19, 2015
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                                        Address: Bangalore, Karnataka, 560003

                                        There is a leaking water pipe right in front of my house. its bad to see drinking water getting wasted and running on streets. BWSSB had replaced the pipes and in the process they damaged the connection. I did lodge a complaint twice on BWSSB customer care still no luck. Due to lack of time I was unable to visit the BWSSB office or report in BBMP office. if the issue does not get resolved I will have to walk in to BBMP office. following is the address where the water pipe is leaking 4th Corss, A Street, East Link Road, Malleswaram Bangalore 560003. This road is diagonally opposite to Malleswaram Bigbazar and a parallel road to link road
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