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Bangalore Water Supply & Sewerage Board [BWSSB] Complaints & Reviews

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Updated: Jul 18, 2025
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Bad 😕 It seems that Bangalore Water Supply & Sewerage Board [BWSSB] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Bangalore Water Supply & Sewerage Board [BWSSB] reviews & complaints page 44

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B
Bangarappa.S
from Noida, Uttar Pradesh
Mar 1, 2022
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Reference : RR NO.-N 420332

Water supply to my Residence was disconnected since the Bills were not Paid.
An Outstanding amount of Rs 54, 860/= was paid online and submitted an application for re connection on 19th Feb 2022.

Simultaneously it has been followed with Concerned Inspector Engineer & AEE though Phone calls, & Whatsapp Messages with all Concerned Officers.

This is to highlight that evenafter 11days, the reconnection is not happened.
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    V
    Venkatesh Madhavarao
    from Bengaluru, Karnataka
    Mar 1, 2022
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    Main water supply pipe to my house has been damaged by Airtel cable laying, at 642, 12th Cross, 7th main, MicoLayout, BTM 2nd Stage, Bangalore 560076 (my address).
    Water is leaking on the roadside continuously and water supply to my house has stopped.
    Sewage main pipe has also been damaged and sewage leak is building up.
    Airtel, and BWSSB workers have been visiting several times to inspect but no repair has been done.
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      V
      Vivek Jolly
      from Pūrna, Maharashtra
      Mar 1, 2022
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      Address: HSR Layout 1st Sector, 11th cross, 21st B main, Bangalore, Karnataka

      We are Residents of HSR Layout 1st Sector, 11th cross, 21st B main.

      Their is no Kaveri water supply from BWSSB for last 5 days.

      Kindly take appropriate action immediately.
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        V
        Venkateshmohandas
        Feb 28, 2022
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        Address: NO 77, 3RD CROSS 1ST MAIN PARIMALA NAGAR

        Dear Team,

        Please refer the below Consumer ID, we paid bill and same deducted amount in my account after payment amount is not refelting, Kindly check and do the needfull.

        W-232628
        Mar 01, 2022
        Updated by Venkateshmohandas         Kindly Update still payment recipt not showing and do the needfull on urgent basis.

        Regards,
        Venkatesh A
        Mar 01, 2022
        Updated by Venkateshmohandas         Kindly Update still payment recipt not showing and do the needfull on urgent basis.

        Regards,
        Venkatesh A
        [protected]
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          G
          gpworld
          from Bengaluru, Karnataka
          Feb 28, 2022
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          Address: 714/2 13 A main kodihalli, HAL 3rd stage bngalore 560008

          Sine from day one new pipe line change, we are facing the problem,
          i went personal to Domlur office written complain and they came checked and said issues in connection bend, we have dig and resolve it, i am informed to do it if have pay for it. then contractor came from bwssb and said we can do it we have pay for it, . OK i will pay then recently we have cement road is laid, now they come up with new problem saying that we cant do it.

          Note : before new road coming I have give written compline to BWSSB office madman. She told I will send some to take care. till now no one come OR visited.

          We are suffering for drain blockage, please help us resolve the issue.
          mob:[protected]
          +4 photos
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            R
            RKHebbar
            from Bengaluru, Karnataka
            Feb 28, 2022
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            Address: Jogi kere , judicial layout

            There is heavy sewage water disposition to storm water drain and then to Jogi kere (lake) and nearby rainwater naala, leading via Vakil garden city. This require urgent remediation and attention to save the pollution and clean environment
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              P
              Pranitha Ayyappa
              Feb 27, 2022
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              Address: No89,10th main, kalappa block, Srinagar, Bangalore

              There is no proper water supply in 10th main, kalappa block, Srinagar, Bangalore, they just leave for 3hours that too it's very slow, it comes like drop by drop, please do solve the problem as water is very essential, let him leave for 3hours but ask him to leave forcefully
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                R
                raveendran58
                Feb 27, 2022
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                Address: 63, 4th cross, RR Layout, Chikkabanavara Bangalore 90

                I'm staying in RR Layout, Chikkabanavara. There is drainage gutter leakage. It leaks in to the road and stinks. It has become a breeding ground for mosquitoes.
                +1 photos
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                  C
                  Chuncha
                  Feb 27, 2022
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                  Address: Balaji layout Byadrahalli

                  Dear sir /Madam,
                  This is to inform you that Kaveri water not release properly in Balaji Layout Byadarahalli Magadi Main road Bangalore last 3 months back he release the water in day by day full day but after it comes 3 hours & after comes 1 hour but which time he release the water we don't know because all of going to work so please inform the particular person release the water in full day it help full for people's

                  This is my humble request so release the water in full day
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                    F
                    fathima balquees
                    Feb 26, 2022
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                    Address: 6/2 2nd floor Broadshaw street, st johns church road cross, opp to coles park, shivajinagar bangalore

                    It is to bring to your notice that our locality has been suffering the problem of acute water shortage since yesterday. water supply is so scanty that it is not sufficient for day to day use such as cooking, washing etc. water is supplied for only for half an hour and sometimes we have to wait the whole day for water.

                    I therefore, on behalf of our locality request you to kindly look into the matter and take necessary steps to restore proper supply of water on regular basis.

                    All the members of our locality will be grateful if you will take immediate action to solve this matter soon.
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                      S
                      Sowparni Mukunda
                      Feb 25, 2022
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                      Address: 30, 5th cross suprajanagar konanakunte

                      Drainage is getting blocked. Water can be seen coming upwards the drain in toilets and sinks
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                        A
                        Anil Sai Vorray
                        Feb 24, 2022
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                        Address: 458, 14 Cross 4 Main Happy Garden Layout, Kurudusonenahalli Main Road, Virgonagar Post, Bangalore

                        Am Anil and I stay at 458, 14th Cross Happy Garden Layout, Kurudusonenahalli Main Road, Virgonagar Post, Bangalore 560049. There is drainage that passes behind my house and there is a bad smell out out it recently for unknown reasons. It is getting difficult to breath sometimes. So Please address this concern as soon as possible.
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                          S
                          Sri Vidya Venkatesh
                          from Bengaluru, Karnataka
                          Feb 24, 2022
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                          On the main road which leads to kempapura and coffee board a big drainage is leaking for many days and it is causing havoc and total un healthy conditions . This is the main road connecting main layouts and coffeboard also. THis spillage is flowing like river in the downstream to chiranjeevi layout and flowing freely in front of many houses and doors. Please stop this nuisance which otherwise is going to be wreak of diseases. hope this shalll be atteneded on priority.
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                            NithinBharadwaj
                            from Bengaluru, Karnataka
                            Feb 24, 2022
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                            Address: No 1632/1, (out house) 1st cross, Rammmohanpuran, Opposite to Vagdevi Sheshappa Hall, Bangalore - 560021

                            As mentioned in the subject above, We are receiving very less water to our house. The quantity in water supply has reduced drastically, and the speed of water is also reduced after the construction and installation of new pipes. Due to which we residents are struggling too much. We have taken 4 water tankers in a span of just two weeks due to less water supply from BWSSB. This is my serious urge and request to treat this as utmost important and have the problem resolved soon.
                            Address -
                            No 1632/1, (out house)
                            1st cross,
                            Rammmohanpuran,
                            Opposite to Vagdevi Sheshappa Hall,
                            Bangalore - 560021
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                              C
                              catvince
                              Feb 24, 2022
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                              Address: No. 25, coconut garden, 2nd main, arekere, Bannerghatta road, 560076

                              For the past few months, we have observed that in the bill Rs.466 charging extra on 'other charges' category.

                              I just uploaded only one bill of last month, But this is the same case for all the previous months.

                              Kindly do the needful
                              +1 photos
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                                S
                                scoomy
                                from Bengaluru, Karnataka
                                Feb 23, 2022
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                                Address: NO.25 , 11TH CROSS , 6TH A MAIN

                                Hello Sir/Madam,

                                There has been a water line break done by Airtel while cabling & we have not got water from around 8 days now. The Airtel guys claim BBMP & BWSSB have given permission to dig the road & now aren't picking the calls. complaints to BWSSB also has fallen on deaf ears. request you to resolve this issue ASAP.

                                Regards,

                                Neha J P
                                [protected]
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                                  S
                                  Smitha Srivatsa
                                  Feb 23, 2022
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                                  Address: 272, 7th cross, 3rd main, Duo Heights Layout,, Begur- DC halli road

                                  I, Smitha residing in Duo-Heights Layout, Begur, hereby like to raise a complaint that we have a sewerage blocked in our home, and would request you to take the necessary action at the earliest. Thank you
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                                    S
                                    Sumanth kanisetty
                                    from Bengaluru, Karnataka
                                    Feb 22, 2022
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                                    Address: #21, TMLC HOSTEL,, 4th cross, opposite to rani park, Wilson gardens

                                    Respected sir/madam,
                                    Our hostel contains 30 beds and our hostel comes under hostel. But BWSSB recorded under Hospitality. Please change the status of our hostel from Hospitality. You are always free to come for inspection.
                                    Thanking you.
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                                      Lathasubramani
                                      from Bengaluru, Karnataka
                                      Feb 22, 2022
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                                      Address: #57, 4th cross, 1st floor, kanakanagar, khb main road,, R.t.nagar(post)

                                      No kaveri water supply for last 3 days.
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                                        I
                                        iam2529
                                        Feb 22, 2022
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                                        Bill issued after meter submitted

                                        Address: 2529, 10th Main E Block II Stage Rajajinagar Bangalore 560010

                                        Hi,

                                        I have submitted my meter as we are working on reconstruction of our house. The last bill as per the meter at the time of disconnection has been raised and paid. However this month we have got a bill of 248 rupees stating that there is a 10, 000 ltr. which is not true as the meter is also surrendered. Please check and correct the same. Attaching the acknowledgement of meter being surrendered....
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