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Bangalore Water Supply & Sewerage Board [BWSSB] Complaints & Reviews

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Updated: Oct 31, 2025
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Bad 😕 It seems that Bangalore Water Supply & Sewerage Board [BWSSB] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Bangalore Water Supply & Sewerage Board [BWSSB] reviews & complaints page 9

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xyss
Apr 3, 2023
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Sir,
The people who is having the own house in the area are using motor pumps and forcibly extracting the water when it is released to all the houses, due to which people of small rented or people who own sheet houses are not able to afford for a load water and are helplessly begging for 1 or 2 cans of water from others.

This is happening past 1 year and since majorly most of the own houses are doing this in the entire road, poor people are majorly suffered.
This is a complaint on behalf of the poor who couldn't raise the complaint.
address,
8th cross, Muneshwara Layout, Kudlu road, Hosur main road, Bangalore 68.
The road which has a neem tree.

Can someone please look into the matter advice BWSSB to conduct a surprise check in the area and penalise the guilties and requesting you to take a legal action
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    xyss
    Apr 3, 2023
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    Sir,
    The people who is having the own house in the area are using motor pumps and forcibly extracting the water when it is released to all the houses, due to which people of small rented or people who own sheet houses are not able to afford for a load water and are helplessly begging for 1 or 2 cans of water from others.

    This is happening past 1 year and since majorly most of the own houses are doing this in the entire road, poor people are majorly suffered.
    This is a complaint on behalf of the poor who couldn't raise the complaint.
    address,
    8th cross, Muneshwara Layout, Kudlu road, Hosur main road, Bangalore 68.
    The road which has a neem tree.

    Can someone please look into the matter advice BWSSB to conduct a surprise check in the area and penalise the guilties and requesting you to take a legal action.
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      V
      Vinodh a
      Apr 2, 2023
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      Address: Mount olive national schools, Varanasi, Jinkethimmanahalli, Ramamurthy, Bangalore 560036

      Neighbour house sewerage water is diverted to rain water Strom. Very bad smell emitting. Complaint to BBMP. They told to raise complaint to BWSSB. Next building is school upto 8th standard. Hope small children will not get gastrointestinal complaints
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        V
        vdasubabu
        from Gurgaon, Haryana
        Apr 1, 2023
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        Address: H.No. 3602, 5 Cross, 13 G Main, HAL 2 Stage, Indiranagar.

        Complete sewage block not allowing drain from the houses at 5th Cross, 13 G Main, HAL 2 stage, Indiranagar, Bangalore.

        Please attend and clear the block immediately.
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          S
          shashirr
          from Powai, Maharashtra
          Apr 1, 2023
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          Dear Sir,
          We the residents of RBD Stillwaters, Harlur Road are in trouble for past 6 months since the road was dug up for connection and not restored yet. We also didn’t get water connection. Request you to kindly expedite.
          Regards,
          Shashi
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            S
            Shaf Ali
            from Bengaluru, Karnataka
            Mar 31, 2023
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            Address: #17, 2nd cross, 5th main, HSR 7th sector, Bangalore

            Dear BWSSB team,
            there is sewerage water pipes broken between the chambers. Due to this the dirty water is not flowing and also leaking onto the road. Several complains 5+ already registered in the local office but they come only to try something but not do anything about changing the broken pipes.
            Higher office needs to intervene here to find a solution

            solution - The sewerage pipes need to be changed with bigger pipes.
            +1 photos
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              S
              Smat
              Mar 30, 2023
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              Address: 2nd cross.medharahalli.Abbigere,chikkabanavara post.

              We paid for kavery water connection.they charged 35000+.and
              3000 for civil work.
              And asked extra money for them. But i didn't give. But I had given for meter fixing person. So they annoyed and not supplied water. Again I asked they said we have to open the road and check pipeline. We already paid 3000 rs for civil work. Now they are ignoring. Not picking my call.
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                K
                Kanunga
                Mar 30, 2023
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                Address: Back side of 2nd main 7th cross chamrajpet Bangalore

                A few weeks back the drainage water pipeline was setuped.
                Now the drainage water is coming out of the ground and flowing on the road.
                So I request you to fix this issue as fast as you can .

                Thanking you.
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                  M
                  [email protected]
                  Mar 29, 2023
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                  Address: No 16th 2nd main, gangothri layout behind govt pu college kr puram Bangalore 560036
                  Website: BWSSB

                  Swerage is coming up and it's coming inside the house, so need to clean the charrandi of swerage. Kindly do the needful asap
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                    R
                    Ranjaniys
                    from Bengaluru, Karnataka
                    Mar 28, 2023
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                    Address: 35(38/14), 11th cross, Manorayanapalya, R T Nagar Post, Bangalore 560032

                    There is very less water supply for my house, only 2000 liters water will come for a month.
                    Please do address this issue and do the needful.
                    Owner Name: S K Shamala
                    House Address: #35(38/14) 11h Cross Manorayanapalya R T Nagar Post Bengaluru 560032
                    RRNo is N-323903
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                      D
                      Dennyson A
                      from Bengaluru, Karnataka
                      Mar 27, 2023
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                      Dear Sir/Madam,
                      This complaint is regarding drainage blockage in our locality which is situated in the below address mentioned
                      3rd Main Road, (Tent Road) Hebbal Police station Road, Bangalore 560024
                      Ph:[protected]

                      As we came to know that Sanitary Pipe has Cables in it and Drainage has been blocked inside and due to this Restrooms are filled with sanitary water, where water is having stinky smell with small particles of dust, unable to use for daily purpose in house as inside house could get smell and we could not live at home and children's also getting health issues regarding this.
                      Written Complaint by localities has been Raised to BWSSB in Anand Nagar and also in RT Nager but till now nobody has attempted to resolve this issue.
                      Sincere request for looking into this and clear as soon as possible this problem.
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                        D
                        Deeram
                        Mar 27, 2023
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                        Sir
                        In our area from past 2 months water supply was not proper raised a complaint in call center and called JE kumudaAEE Nandini but no use.the main problem is with wall man venkatesh who ever give him money he leave water tobthat road.please change the wall man or take necessary action.from past 25 years we didn't face this much of water problem.
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                          M
                          Mathiassj
                          from Bengaluru, Karnataka
                          Mar 26, 2023
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                          No supply of Cauvery Water to the residents of Outer Circle Whitefield Bangalore for over 2 months despite repeated complaints over telephone to the supervisor. Kindly look into the matter. Thanks
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                            M
                            Mathiassj
                            from Bengaluru, Karnataka
                            Mar 26, 2023
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                            There has been no supply of Cauvery Water for over 2 months to the residents of Outer Circle, Whitefield, Bangalore. despite repeated phone calls to the supervisor. Kindly look into the matter.
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                              K
                              [email protected]
                              Mar 25, 2023
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                              Address: 51/2, 7th main, Singapura layout, Near jalahalli east, Bengaluru
                              Website: BWSSB

                              We are not getting cauvery water or borewell water from last 15 days. The water man is not responding to our calls. Kindly help.
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                                J
                                Jaishree Dorai
                                Mar 25, 2023
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                                Address: 1st cross, nanja reddy colony, murugeshpalya, Bangalore 560017

                                Nanja reddy colony sewage work on, kaveri water pipe was cut got it repaired since then no water supply. Kindly look into matter.
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                                  S
                                  [email protected]
                                  Mar 24, 2023
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                                  Dear Sir/Madam,
                                  This complaint is regarding drainage blockage in our locality which is situated in the below address mentioned
                                  No 79 idagunji nilaya 4 th main 3 rd byrappa block near jain temple thaygarajnagar bangalore-560070
                                  ph:[protected]

                                  We assumed the water is contaminated with sewage water, where water is havoing stinky smell with small particles of dust, unable to use for daily purpouse where many of them are using for drinking which has caused serious health issue
                                  Complaint has been Raised to BWSSB ON on[protected] with complaint number[protected] but till now nobody has attempted to resolved
                                  Sincere request for looking into this
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                                    B
                                    Brandon13
                                    Mar 19, 2023
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                                    Address: 1st cross road near ITI layout NSR ROAD

                                    Waste water is getting block. This issue repeatedly informed.
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                                      L
                                      LBS_Residential
                                      Mar 18, 2023
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                                      Address: LB Shastri Nagar

                                      No water supply to small owner family who don’t have illegal connection and no illegal motor usages.
                                      90% of the houses has more than one illegal water connection with out meters. As they pay money to area line man Suresh.
                                      Many complains given and catch the people No strong action agaist to illegal connection houses.
                                      If any inspection, lineman inform to the families in advance about inspection time to stop motor usage during water supply. Later continue the same.

                                      Does BWSSB encourage to have illegal connections and usage of motors and decent families to struggle ? Why not serious action can be taken like plan to power-cut during water supply few days to resolve issue smoothly or take serious action to disconnect water connection with huge penalty.
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                                        N
                                        Naveen4db
                                        from Bengaluru, Karnataka
                                        Mar 18, 2023
                                        Mar 18, 2023
                                        This thread was updated on Mar 18, 2023
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                                        Address: BEML Layout RR Nagar

                                        Cauvery water irregular supply. BWSSB will supply Cauvery water once in 4 days and last one month it is too horrible. No proper water supply even after 4 days gap. Every week we need to get water from water tankers and need to pay 600 per tank. No use even after filling complaint in local BWSSB office.
                                        Water supply issue in 9th cross, 3rd stage, BEML Layout, Raja Rajeshwari Nagar. PH no [protected]
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                                        LBS Nagar has well same issue. No proper action taken since last 2 years. Each house many rental families with illegal water connections no electricity bill and no water bill for them. Even if they inspect, just for name's sake they will come and catch few people to show and collect some money and continue same story. Problem never gets resolved.
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