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Bank Of India Complaints & Reviews

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Updated: Nov 20, 2025
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Bank Of India reviews & complaints page 53

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S
Sumit9161
from Delhi, Delhi
Mar 4, 2019
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I ordered a racquet from amazon and during cod i swipe my card, first time it shows decline then i swipe it again but my money is deducted in both the attempts on 14 feb and i complain to boi through the email to the email address of boi call centre 26 feb and also i submit a form of complaint of online pos transaction but no action will be taken by boi and my money is not refund yet. My complain reference no is pos[protected]
Bank Of India customer support has been notified about the posted complaint.
I ktishna poudyel m.n. [protected] rupay card no.[protected] this card bloked on 30 Dec.2018 but till today I never got new card I went my nearest branch but many time but not issue if there is any sujestion kindly plize kind to me.
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    b_manas
    from Ujjain, Madhya Pradesh
    Mar 4, 2019
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    Address: Ujjain, Madhya Pradesh, 456010

    Pos transaction dated 09-nov-2018 was not credited/ transferred to the merchant. It was deducted from my account immediately without crediting to merchants account. Merchant has confirmed me with his transaction statement as well.

    I tried doing pos transaction however, the transaction failed and to my surprise, the amount of 11970 is deducted instantly. I completed my transaction at the store through another card, as the merchant said that the bank will return the money (If deducted) in 2-3 days.
    I waited for some days, but it never got reversed. I went to freeganj branch, ujjain for resolution. But it wasn't entertained. I was suggested by the staff that i have to complain to banking ombudsman for resolution.

    I tried registering a complaint on boi grievance portal. But not got any response even after 20 days. Could you please look into the matter and update the status. My almost 12k is in dispute and its already more than 3 months passed after the incident.
    Bank Of India customer support has been notified about the posted complaint.
    Mar 04, 2019
    Updated by b_manas
    let me know if you need any customer specific details for resolution of complaint
    I applybfor train ticket from ixigo app but due to online bill pay is fail ticket is not finalise while my ammount is debited from account. Date - 28/02/19

    fund debited for failed transfer and not credited to merchant - Comment #3367757 - Image #0
    Subhash sha's reply, Mar 2, 2019
    Howbmuch time we wait for d refund.
    The transaction was declined by the remitter bank.Amount should not have been debited from your bank account.
    From USA on my partner send money via bank transfer .He successfully make my payment but I didn't receive this money .please help me what I do please show me a way

    fund debited for failed transfer and not credited to merchant - Comment #3367838 - Image #0
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      K
      K &
      from Mathura, Uttar Pradesh
      Mar 2, 2019
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      This is my second complain here, after this i will complain to rbi because one month has been passed but my money is still not refunded... On 2 feb money was deducted by atm but not recievd, i complaint many times even the bank manager denied to help, no response from
      Call center and atm reversal department... This is my last request to plese return my money with in 2 days otherwise i'll complain in rbi now
      Bank Of India customer support has been notified about the posted complaint.
      Sir,
      I withdrew Rs 6000 from onsite atm of HDFC bank Kaimganj branch on 03/12/2019 but i have not recieved money but amount deducted from my account. My sb account is with BANK OF INDIA CHANDUIYA [protected]. NO BANK IS HELPING ME AND NOT RETURNING MY RS 6000. TRXN NO IS S12627959 DATE 03/12/2019
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        D
        DeepakMalhotra89
        from Delhi, Delhi
        Mar 1, 2019
        Resolved
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        Resolved

        Address: Rz T21 Dayal Park West Sagar Pur, Rz T21 dayal Park west sagar pur, New Delhi, Delhi, 110046

        My account number is [protected]. On 5th feb 2019 Sbi deducted Rs12 from my account. When i asked why you deducted then customer care told me its SMS charges. But on 1st march they deducted again Rs12. Rs12 is for 3 months but they are deducting every month When i called customer care then they told me we can not help you and they put my call on hold. Sbi bank is cheating customers. Please do the needful.
        Mar 1, 2019
        Complaint marked as Resolved 
        Wrong entry
        Bank Of India customer support has been notified about the posted complaint.
        Pos transaction on[protected]. Complain lodged with reference no 131118DATA46424 not credited. I have verbally complaining the matter to the officials of Bank of India for nearly three(3) months. I lodged the complain in the prescribed form and also submitted the statement of the vendor. But still now the money not credited.
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          S
          S.Sharma.bm
          from Kolkata, West Bengal
          Mar 1, 2019
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          Address: Bowbazar Branch, Kolkata, West Bengal

          I have appealed for closuer of my sb a/c dated 11/12/2017. But still now it has shown open. Neither my balane has transferred. Also my lpg gas subsidy has transferred to the above mentioned a/c. Kindly close my sb a/c and transferred the balance to my another bank. The details is also mentioned in letter which was given to your bank dated 11/12/2017.
          Kindly do the needful with immidiate effect. If anything required from my side, please contact. Contact no-[protected]
          +1 photos
          Bank Of India customer support has been notified about the posted complaint.
          I'm Harekrushna Bindhani A/c no. [protected] am trying to withdraw rs.9000 at axis bank atm and it processed but money didnot come out and the money deducted from my account. So kindly request you to inquery this transaction and refund my money

          closure of sb a/c no- 400310110006190 - Comment #3367913 - Image #0
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            B
            brucelus
            from Mumbai, Maharashtra
            Feb 28, 2019
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            Address: Chennai, Tamil Nadu, 600088

            SBI now became a begger bank.. Not at all supporting people only money motive I have issues with upi transactions but that ### fellows not allowed me to transfer via upi ... And they have very poor customer service .no one will taking care of our issues only deductions of money and un necessary charges applied worst bank ever call me on [protected]
            Bank Of India customer support has been notified about the posted complaint.
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              L
              Luvkshk
              from Etawa, Madhya Pradesh
              Feb 26, 2019
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              Address: Bilaspur, Bilaspur, Chhattisgarh, 495001

              When i was transferring money through paytm app using upi, the transection was failed and money deducted from bank account.
              Its more than 1 week is completed buy i haven't received any refund of money. Please help. And also i balance deducted of 500rs from account 6-7month ago, but no transection history is given in passbook. Why this happened?
              +2 photos
              Bank Of India customer support has been notified about the posted complaint.
              This is to bring to your knowledge that we are the esteemed customers of BOI at Pilibhit branch (UP). The rude behavior of the gatekeeper Dwarika Prasad at the branch has disappointed us and if met with the same in future may definitely harm the reputation of BOI.
              I request you to take a strict action against the man.

              Thankyou
              I have made payment to ICAI but payment has been not credited in account of CA institute.
              Amount of rs 7553
              Contact no [protected]
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                J
                Jitendra akode
                from Indore, Madhya Pradesh
                Feb 24, 2019
                Resolved
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                Resolved

                Address: AT Post Dedtalai , Tehsil - Khaknar , Dist. Burhanpur ,450332, 450332

                Dear team,

                Good evening!

                में जितेंद्र akode पिता स्व.श्री रामप्रसाद akode, निवासी डेड़तालाई तहसील खकनार, जिला बुरहानपुर, 450332,

                आपसे निवेदन करता हूं कि मैने अपने गांव से बैंक ऑफ इंडिया शाखा देडतालाई से सन 2010 में उच्च शिक्षा (Engineering course from ips academy, indore) हेतु शिक्षा ऋण लिया था जिसकी राशि लगभग 3, 95, 000/- थी और मुझे इस राशि की केवल एक ही बार सब्सिडी मिली है । में और मेरा परिवार लगभग 1साल से बैंक के चक्कर काट रहे है परन्तु कोई भी समाधान नहीं मिल रहा है वहां के बैंक मैनेजर mr durga prasad, current managere, वह हर यही कहते है कि मेरे से पहले वाले जो मैनेजर थे तो उन्होंने आपकी सब्सिडी के लिए अप्लाई नाहि किया है जिसके कारण वो आपको नहीं मिली है परन्तु मुझे एक बार सब्सिडी मिली है क्युकी मैने पहली बार में ही सारे दस्तावेज जमा किए थे और इसके बाद हर साल बैंक मैनेजर की जिम्मदारियां होती है कि वो सब्सिडी के लिए अप्लाई करें परन्तु शाखा के मैनेजर की लापरवाही के कारण मुझे और मेरे परिवार को परेशानियों का सामना करना पड़ रहा है । में अपना लोन पूरी ईमानदारी के साथ भर रहा हूं और वो अब फिनिश होने वाला है ।मेरे दोस्तों ने भी वहां से लोन लिया है और उन्हें हर साल सब्सिडी मिल रही परन्तु में और मेरा भाई एक साल से बैंक मैनेजर से प्रार्थना कर रहे लेकिन कोई समाधान नहीं निकल रहा है ।

                अतः में आपसे विनती करता हूं और में एक गरीब परिवार से ताल्लुक रखता हूं इसलिए मेरी परेशानी का समाधान करने का कष्ट करे में भविष्य में आपका बहुत आभारी रहूंगा।

                और इस विषय में पूरी जांच कि जाए की आखिर सब्सिडी मुझे मिली नहीं तो गई कहा और शख्त से शख्त कारवाही की जाए।

                I would like to request you that please take a serious action against bank and all the department of the banks related to this fraud, also take a action against bank managers of dedtalai branch's.

                बैंक का नाम - बैंक ऑफ इंडिया, dedtalai, तहसील खकनार जिला, बुरहानपुर म प्र, 450332

                ज़ोनल ऑफिस - खंडवा, mp

                Expecting positive response from your end!

                Thanks and regards
                Jitendra akode
                [protected]@gmail.com
                [protected]
                +2 photos
                Nov 19, 2019
                Complaint marked as Resolved 
                Dear Team, Good Morning, Needful has been done, Thanks for the support and guidance. PFB, Solution given by the bank- Respected sir, As per advisory given by Banking Ombudsman to make payment of education loan intt susbsidy to you, today we have credited your loan a/c No 952172210000004 by Rs.158483/- with us. Please find the attachment of our letter written to you for payment made and screen shot of payment made to your loan a/c. with regards, br manager dedtalai br mob 6260680882
                Bank Of India customer support has been notified about the posted complaint.
                Mar 25, 2019
                Updated by Jitendra akode
                Dear Team,

                Till time I have not received any response from the department of Bank of India, Branch Dedtalai.

                Kindly look into the matter and do the needful.

                Thank you!
                Apr 19, 2019
                Updated by Jitendra akode
                Dear Team,

                Good Morning,

                Still my complaint in pending mode and I have not received any response from the department of Bank of India, Dedtalai Branch's till time.

                Kindly look into the matter and do the needful.

                Expecting positive response from your end.

                Thanks and Regards,
                Jitendra Akode
                I don't have any account in this bank but massages will coming all activity in this account SO PLEASE REMOVE MY PHONE NUMBER MAPED IN THOS ACCOUNT I.E
                Ac XX4414.
                TODAY ALSO MASSAGE CAME BACK
                BOI - Rs 4930.00 Credited(CASH) in your Ac XX4414 on[protected] .Avl Bal Rs 107970.20.

                regarding education loan subsidy not received - Comment #3363465 - Image #0
                Staff has been very care less and staff behaviors not good. No cooperation with customers
                On 16.02.2019. I have online payment of my debit card for payment Rs, 7992. But due to some reason I found some error the transaction failed
                And the amount is stil not credit on my bank account.
                And the amount is stil not credit on my bank account.

                Sumant samal
                Reg.mob- [protected]
                Kal hum paytm m add kar rahe the 310.34 nahi aapse niwedan hai ki iska janch kiya jai mob [protected] tex 808163
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                  K
                  K &
                  from Mathura, Uttar Pradesh
                  Feb 24, 2019
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                  Address: Gangoh, Saharanpur, Uttar Pradesh, 247341

                  On 2 feb money was tranjection by atm but no money received, i have complaint online but nothing happened, even the branch manager denied to help just because complain was online, i called in atm reversal department but they never picked call

                  At least 100 mails i have sent to atm cell but i didn't get any help from anywhere

                  Now i don't understand what to do
                  My complaints no is - 040219data8660
                  Bank Of India customer support has been notified about the posted complaint.
                  Feb 24, 2019
                  Updated by K &
                  Please help sir
                  Dear Sir/ Madam
                  My name is Sunil S/O Jai bhagwan and my Account number is [protected]. I am unable to use mobile banking app, please start my mobile banking app
                  Thanks
                  Sunil
                  [protected]

                  atm transaction failed but money still not refund - Comment #3363247 - Image #0
                  [email protected]'s reply, Feb 22, 2019
                  Dear Sir/ Madam
                  My name is Sunil S/O Jai bhagwan and my Account number is 606210110002092. I am unable to use mobile banking app, please start my mobile banking app
                  Thanks
                  Sunil
                  7503617828
                  I had done one transaction IMPS through as on[protected] But transaction failed and Amount debited from my Account and not credited in Beneficiaries account... so kindly attention for this matter, and solve this issue in coming hours...

                  Thanks & Regards

                  Yours faithfully
                  Baloch M Rizvan
                  My account no [protected] at bhabugudi branch kakinada I have submitted many letters to the manager as my number received the transaction messages but I was not able to do any transaction through this number as the app says this mobile number was not linked to any account and I was very much irritated to use that account .I am facing problems
                  I have purchased a prduct online
                  Amount was deducted from my account but not credited to merchant bank account
                  Pls do needfull help
                  I have purchsed on 14 february of transaction of 277 INR
                  Amout was deducted n i m unable to purchse that product due to non credit of amount to merchant bank account
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                    M
                    Mukesh b
                    from Periyakulam, Tamil Nadu
                    Feb 23, 2019
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                    Address: Avadi branch, Chennai, Tamil Nadu, 600071

                    Dear sir.

                    My acct num is [protected]. Refering my order to amazon a transaction was made on 12 feb 2019. When i made payment by my debit card through amazon swipe machine brought by their delivery person two times an amount of rs 1120 was debited from my boi account. Total rs 2240 (Rs 1120+rs 1120) was debited from my account but amazon delivery person was saying both were failed transaction. I confirmed from amazon that they have not received any credit through pos. As on today i have not got refund of rs 2240. Already more than 7 business days passed. Kindly expedite.
                    Bank Of India customer support has been notified about the posted complaint.
                    I am used atm for trasanction purpose but my account is debited Rs-8500.while not recieved rupees. why...i have already complaint but not response my compliant.

                    debit card swipe through amazon pos - Comment #3363191 - Image #0
                    Please refund

                    ac no.[protected]
                    ifsc.bkid0009511
                    name .pannalal pedare
                    mob.[protected].
                    amount.2200
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                      S
                      Sameer Chatale
                      from Phaltan, Maharashtra
                      Feb 22, 2019
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                      Address: Near Ekata Ganesh Mandal, Chhatrapati Nagar Tukum-2, Chandrapur, Maharashtra, 442401

                      Dear sir/mam,

                      I used my rupay platinum card for the booking of red bus ticket in the month of aug 2018 the ticket wasn't book but amount (965) was debited from my account. I filed a complaint 2 times at bank of india chandrapur (Jatpura gate branch) but after 6-7 months also i didn't get my amount back.
                      Every time banker told me to submit claim form and 2 times i submitted the same letter and form but never received any single mail or msg from bank.

                      I am requesting you to kindly go through this and do needful.
                      Email : [protected]@gmail.com
                      Bank Of India customer support has been notified about the posted complaint.
                      An amount of Rs. 38600 has been made for Admission fee of NIT Srinagar with given account no. in screenshot. But after deduction of amount, it has been not updated at the merchant. For the same payment no confirmation page receipt has been received.

                      unsuccessful transaction at red bus - Comment #3363321 - Image #0
                      My money faild but my account 200 rs dabit online transaction plz my money refund date 16/2/2019 payment for booking request gh014004 is failed . payment reference no[protected] amount rs 200
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                        A
                        Anulekha Dutta Roy
                        from Kolkata, West Bengal
                        Feb 21, 2019
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                        I have done a online transaction using my bank of india debit card of 1000 rs on 14th of february, 2019 at 2 pm around. But the transaction was failed. I have lodged a complaint using boi pos refund link on the same day. I have a reference id for my complaint. After 3 4 working days the money was still not refunded. So i went to my branch and lodged a complaint from there also on 19 th february 2019. But still now my refund is not credited. What should i do?
                        Bank Of India customer support has been notified about the posted complaint.
                        I did swipe 3 times in ATM machine I don't receive money from ATM machine. Amount had of1300 Rs. And 3 times debited 1300 Rs.

                        still didn't get refund of failed pos transaction - Comment #3362191 - Image #0
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                          N
                          Nidhimis77
                          from Jalna, Maharashtra
                          Feb 21, 2019
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                          Address: Pune, Maharashtra

                          I gone through dmart... I swipe the card amount rs 2003.27 the amount got debited twice but transaction got failed i lodge the complain but till now i didn't get my amount... Please let me know how much time does it take more to refund as the bank of india gave me one reference number after lodging the complain... The staffs are so unresponsive they even don't listen our complain properly please let me provide the date of refunding of my debited money
                          Bank Of India customer support has been notified about the posted complaint.
                          Unable to credit my bank since 3 days, take some action towards server as soon as possible.
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                            M
                            Mallela Naresh
                            from Hyderabad, Telangana
                            Feb 21, 2019
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                            Address: 500055

                            My account no:[protected],
                            Card no: [protected]
                            Sri gopal medical & general stores
                            Current account.
                            Branch: suraram branch
                            I was swiped the card at automobile shop to purchase mudgad cost of 350/-.
                            First time transaction was failed but amount rs.350/- was debited from my account.
                            Second time swipe the card for rs. 350/- i got the slip.
                            So kinly look in to this issue & slove as early as possible.
                            Thank you.
                            Your faithfully,
                            M. Naresh kumar
                            Sri gopal medica & general stores
                            +1 photos
                            Bank Of India customer support has been notified about the posted complaint.
                            Feb 21, 2019
                            Updated by Mallela Naresh
                            My account no:[protected],
                            Card No: [protected]
                            Sri Gopal Medical & General Stores
                            Current account.
                            Branch: Suraram Branch
                            I was swiped the card at automobile shop to purchase mudgad cost of 350/-.
                            first time transaction was failed but amount Rs.350/- was debited from my account.
                            second time swipe the card for Rs. 350/- i got the slip.
                            so kinly look in to this issue & slove as early as possible.
                            Thank you.
                            Your Faithfully,
                            M.NARESH KUMAR
                            Sri Gopal Medica & general Stores

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                              F
                              faiyaz ahmed
                              from Jaynagar, Bihar
                              Feb 21, 2019
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                              Address: Siwan, Bihar, 841226

                              To bank of india

                              Sub: atm failed

                              Dear sir

                              I am faiyaz ahmed bank of india nre account holder as of 31st of january 2019 i had attemp to withdraw an amount of 10000 rupee from gramin bank atm near gandhi maiden siwan but it was failed later i had wrote complaints to branch manager siwan he had said that within one week your money will reback but still havnt receive yet kindly i would humble request you to make necessary action on this regards

                              Your faithfully
                              Faiyaz ahmad
                              Bank Of India customer support has been notified about the posted complaint.
                              My debit card is not working lots my password
                              Agni Rathore's reply, Feb 9, 2019
                              Missing password
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                                B
                                BALU SAI
                                from Gajuwaka, Andhra Pradesh
                                Feb 18, 2019
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                                Iam sai krishna jakkampudi

                                Made 2 pos transactions at hyderabad with a merchant of rs 468 on 12/02/2019. Both of the transactions was failed and shown as transaction declined in pos machine of which money was debited twice
                                Transaction i'd 1:528433
                                Transaction i'd 2:529339

                                Already posted complaint on boi website but no response

                                Pls look into the issue
                                +2 photos
                                Bank Of India customer support has been notified about the posted complaint.
                                Hi
                                I have been receiving messages from bw-boiind rs.4065 has been credited in your account xx0536 available balance rs.4078.34..

                                I do not have any a/c with boi. Pls remove my mobile number (Protected) from database.
                                Boi would be responsible if any problem occurs to my existing account and if my funds gets misplaced.
                                Thank you
                                I used Debit card to withdraw Rs. 5000/- from ATM of Head Post office, Mirzapur ahmedabad 380001. Amount of Rs. 5000/- has been debited from my account and ATM Machine could not provided cash. There is no credit information so far
                                the transaction is done between 2.00 PM to 2, 25 PM on dated 14/02/19
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                                  R
                                  RKotwal
                                  from Indore, Madhya Pradesh
                                  Feb 17, 2019
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                                  Address: Indore, Madhya Pradesh, 452010

                                  I am getting hoax calls from no [protected] that your account will be closed. If you want to open it please tell us card details today this call was
                                  Coming at 10.58 hrs. Similar call i have received from [protected] on 14/2/19.
                                  I understand that these calls are for fradulant transactions. But hope that these nos should be send to cyber crime authorities so that they can catch the thses cyber thiefs.
                                  Bank Of India customer support has been notified about the posted complaint.
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                                    R
                                    rajkishori Devi
                                    from Mumbai, Maharashtra
                                    Feb 16, 2019
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                                    Address: Siwan, Bihar, 841239

                                    I have submitted all document with (Ppo, pan card, aadhaar card, death certificate of kailash dubey{my husband ac no.[protected]}, local address proof) with new open account for raj kishori devi ([protected]) in bank of india mairwa siwan bihar branch in month of november

                                    Till now on 16 feb nothing credited in my account and no any matter reflected by the bank to me.
                                    I m too much harrashed and tired with this type of activity
                                    My family is facing more problem kindly help
                                    Bank Of India customer support has been notified about the posted complaint.
                                    Feb 16, 2019
                                    Updated by rajkishori Devi
                                    start of pension in [protected]
                                    Pls return my refund immediately

                                    start of pension in 467910110012501 - Comment #3355425 - Image #0
                                    BITTUOLD CHAUHAN's reply, Feb 16, 2019
                                    Sir mere account se paise deducte ho gye or wanha declien show hua tha or oaise account se deduct ho gye pls refund my money
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                                      A
                                      anya love
                                      from Delhi, Delhi
                                      Feb 16, 2019
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                                      Address: Lucknow, Uttar Pradesh, 226010

                                      My money got deducted but no slip came out of the Pos machine, I called up the bank and customer care said file a complaint in website and I lodged a complaint but no response came, it is so annoying that this kind of service we are getting from the bank where no one is bothered to at least respond.
                                      Time of transactions was 12th February 2019 around 9:30 am
                                      +2 photos
                                      Bank Of India customer support has been notified about the posted complaint.
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                                        Isha Korde
                                        from Chennai, Tamil Nadu
                                        Feb 15, 2019
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                                        Address: Pune, Maharashtra, 411051

                                        I have scratched the card 2days back (12/02/19)at BURGER KING PAVILION PUNE for the amount of 134/- but the swiping machine has shown that the Transaction declined.But the amount actually got deducted from the Bank of India(VISA) :[protected] my debit card .
                                        SO PLEASE TAKE INTO CONSIDERATION MY REQUEST AND REVERT ME BACK WITH THE BEST RESULT.I will be hoping that my amount will be refunded asap
                                        +1 photos
                                        Bank Of India customer support has been notified about the posted complaint.
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