Bank Of India Complaints & Reviews

Complaint against outright denial of boi staff to process my request for issue of star-token saying "i will not issue your startokendo what you canyou can not do anything to me."
I have a boi account ([protected]) since 2006. After boi launched startoken system, i came to know about the same when i logged into internet-banking system for making payments. But before downloading the startoken, a verificationkey and activationcode was required.

Since i regularly use my boi account for online transactions, i
Contacted boi customer care for help regarding this issue. They replied back via email with a cc to the technical team of cuttack with full details about what form i need to submit at the bank and what your bank officials have to do at their end.

I submitted the said form on 30may2016 at boi-cuttack ranihat
Branch (New home branch). I received a call on 4june2016 from mrs
Bijaylakshmi satpathy, an official of boi-cuttack ranihat branch sayingmy account did not belong to her branch, even though my account had been transferred from boi-cuttack nayasarak branch to ranihat branch since 2014 and i have been using check-book and passbook of boi-cuttack ranihat branch since 2014 onwards.

Between 30may2016 and 8july2016 mrs bijaylakshmi made me run 3 times to your bank branch and my mother who is a senior citizen five times to your ranihat branch on some pretext or the other and everytime providing some baseless reason for not accepting my form for issuance of star-token.

Finally when on 8july2016 she made me and my mother run 3 times to your ranihat branch even though it was raining heavily that day, the
Third time when i asked why she was harassing me like that, mrs
Bijaylakshmi satpathy replied "i will not issue your startoken. Do
What you can. You can not do anything to me.". She even asked her
Colleagues not to help me.

When i raised my concerns, even your branch-manager did not help. Nobody took note of the fact that a senior citizen was made to run 3 times to your bank even though it was raining heavily outside just because mrs bijaylakshmi satpathy was carrying out some personal vendetta for reasons unknown to me.

I strongly request you to take note and action against her for
High-handedness and customer-harassment. This is not
Professional-behaviour. How can she say a customer "i will not process your request. Do what you can"? And continue ill-treating and scolding us.

Ps. Please collect cctv footage of boi-cuttack ranihat branch from
30may2016-8july2016 for proof as to how many times mrs bijaylakshmi satpathy has made us run to the bank.

This is inform you that i have account in your bank rajendra place branch, as on 05/16 my atm card has been expired i have visited 4-5 times for new atm card, but all times the branch agents said there is some issue from backoffice due to this we unable to provide you new atm card, kindly mark the mail to customer care id, so i am writing you mail for the same.
Bank a/c no =[protected]
Name=nayeem khan
Ph no =[protected]
Card no =[protected]
Exp date =05/16
Hope this give us help, and provide my atm card asap…

विगत कुछ दिनों से शाखा मे हिमांशु जैन नामक आफिसर का स्थानांतरण रतलाम मुख्य शाखा मे हुआ जो बेहद अव्यवहारीक, अभद्र, एवं अशिष्ट व्यक्ति हैं जो आए दिन शाखा मे किसी न किसी को अशिष्टता करते हैं। काम मे टालमटोली, एवं खीज का प्रयोग करते हैं जो हम केवल इस लिए बरदाश्त करते हैं कि वह शेष बेहतरीन बैंक का हिस्सा हैं । इस अभद्रता क्रम मे आज सुबह जब मैंने फोन कर मेरे खाते का बैलेन्स चाहा तो अशिष्टता पुर्वक बताने से इनकार करते हुए यह भी कहा गया कि मेरे पास केवल ये फालतू काम के अलावा भी और भी काम हैं हिमांशु जैन द्वारा ये भी कहा गया की यदि आप हमारी सेवा से संतुष्ट नही है तो अन्य बैक मे खाता खुलवा कर अच्छी सेवा ले सकते है

I got two messages by boi star sandesh of rs 4999 being debited from my account at 11:46 pm and 1:38 am last night i. E 13/6/2016 and 14/6/2016. On seeing the 1st message, i immediately hotlisted my atm/debit card, still i got the 2nd message of rs 4999 being debited from my account. I am trying to contact customer care but no one is answering the call. Please update me what can i do in this situation and how can i recover my money. Here are the messages i received. 1st: *boi star sandesh* rs. 4999 has been debited to your account number xx2760 from pos on[protected]. If this txn is not done by you please hotlist your card by calling on [protected] or[protected]. 2nd: *boi star sandesh* rs 4999 has been debited to your account xx2760 from pos-mpesa on[protected]. Available balance _. My account details are: bank: bank of india, branch: somalwada (Nagpur), a/c no. [protected], ifsc code: bkid0008740. Name: akshay moon, please update me what to do, my registred mobile number is [protected]. Thanks.

Sir,

I have a savings account with bank of india chaibasa and had 2 commercial vehicle loan accounts with them as well. Due to some unforeseen problems i was unable to keep the loan accounts updated and the loan went into npa on 30.03.2016. The balance loan of both accounts was a total of rs. 900000 (Nine lacs) with od of rs. 250000 (Two lac fifty thousand)

On asking the bank officials for directions so that the same could be resolved there was some heated discussion and due to bad behavior of bank officialsi decided to close my loan accounts. I cleared the overdue amount in 3 days and even deposited the total amount to close one of my loans while the other loan had only rs. 19000 (Nineteen thousand) left to be cleared.

I had deposited almost rupees nine lacs in 5 days so that my cibil is not adversely affected for long time. Bothe the loan accounts were cleared and closed.

I had requested the bank to update my cibil so that i can avail loan from another bank. They assured that it will happen in a few days. But even after almost 2 months my cibil has not yet been updated. Now banks are not going to give loan as my cibil still reflects od of over 2.5 lacs. I have again requested the bank to update cibil and even raised a complaint with cibil.

But the bank is not willing to comply and is trying to procrastinate by giving excuses.

Please help, as this is adversely affecting my business.

Hi,

I am anil kumar and my account number is [protected] in boi. I am customer of boi from last 17 years. But suddenly my atm get expired in 2 feb. From that period, i struggling to get atm from yamunanagar branch of boi. But they just providing me atm without any working condition.

I got 5 atm cards from bank but they are just cards like a toy of kids, only plastic card. I tried in atm many times but not working. Now every-time i asked for this problem to branch manager what he say to me:-

"change your account. Close this account and open new one"

Is that solution boi are providing to their customer if any problem comes. I have 2-3 accounts in another banks too but they providing best service.

I don't know what i say to them but its all very very frustrating to me. If they can't help me with this email/complaint then i have to take action more.

Take a urgent action with very high priority this time... I can't handle myself this time.

Thanks

We want have big big big complaint on bank of india, varachha branch manager and other employe (uncle is no any answer and fight every consumer) is very bad service ever and ever..I want have my current account branch transfer varachha road, surat to bombay market, surat but very irritate me and varachha road branch manager says tomorrow inquiery he says last 30 days but not any work why?and all are account holder in very bad position..My cheque book all ready fail him..And we are without cheque book at last 30 days..
bank of india varachha road, surat branch manager with all are account holders very very bad experience at last two years..so urgent big and high complain on this branch manager...

Dear sir,
In above reference I would like to say that,
We landlord of Indore MP Ramachandra Nagar airport square branch came to know that the bank is going to shift this branch elsewhere.
Here I want to get notified that this branch is located in preoccupied densely populated area such as vt of Mumbai we had provided king of property of this area good customer business what ll happen of this area client the bank is shifting for unnecessary reasons we had provided at very nominal rate 12 RS sqft carpet through 15 year lease registered agreement deed the tenure of 10 is going to complete we are providing extra space for bank and we are having 4250sqft area adjoining to property good handsome property
Shifting unnecessarily will cause more expanse to bank it ll affect the customer and also to us.
Kindly look into the matter and oblige us
Thanking you
Yours faithfully
Vishal pandit
[protected]
[protected]@yahoo. CO.in

Sir,
This is to intimate you that I am a Defence pensioner having my disbursing branch at BOI, Hata (Jamshedpur), Jharkhand. My personal details are:
BIDYA DHAR BERA
A/C No. -[protected]
I have not received my pension till now for the month of December 2015 even after multiple queries in the branch.
Pls. look in this prolonged issue & disburse the pension at the earliest.

Regards

I am surprised to that my transaction of 7500/- has not been credited to beneficiary account

Can i know why and by when it would be done ??

Details of transaction

Date of transaction - 18/3/2016 15:06:06

Transaction ref no - p[protected]

Amount - rs. 7500 /-

Transferred to account - bank of india

Beneficiary account no - [protected]


I had written to

To imbhelpdesk ... Canara bank id on 11th april but yet to get reply


Await to hear from you soon


Thanks,

We want have big big big complaint on bank of india, varachha branch manager and other employe is very bad service ever and ever..I want have my current account branch transfer varachha road, surat to bombay market, surat but very irritate me and varachha road branch manager says tomorrow inquiery he says last 30 days but not any work why?and all are account holder in very bad position..My cheque book all ready fail him..And we are without cheque book at last 30 days..

This is to inform you that on 15th April, 2016, I collected the debit card from BOI. But it is not working since the pin provided by the bank is incorrect. Now I am not in my home town Calcutta and stationed in Orissa but the account is in Calcutta. When I tried to check the functionality of the card in the very day I collected the bank authority told me that it would take 3 days to get activated. Hence I had to return to Orissa and now I find it is non functional. I have contacted the bank to find a resolution but nothing happened. They are absolutely silent and not responding to my request. The complaint is against BOI Ultadanga branch (IFSC Code BKID0004039). Now whom should I contact to resolve my issue.

Sir
Bank of india br chhapihera dist rajgarh madhya pradesh bank code 9960
Your bank staff is very missbehaver custmer se gali galoch karte hain pareshan karte hain unke milene walo ko pura support karte hain aisa koi din nahi jis din branch main ladai nahi hoti is se bank ki repotation kharab hoti hai branch maneger ki koi sunta hi nahi h
Nilesh rampuria mob [protected]

Dear all,
Bank of india online banking consumer is required to registered pan if they are requesting online fixed deposit on banking portal.
Either consumer is making fdr for rs.5000/- he is first registered his pan at this branch, this is not a guideline of rbi . As per other bank when pan is not submitted tds deducted by bank @20% & if pan submitted @10% & if form 15g/h is submitted no tds.
Then why boi is making this rules.
Please confirm that what is the new rule .

Thanks
Mahesh soni

I was withdrawing firstly 500 and 2nd time 300 rupees from ATM at amravatiu dated- 11/04/2016, through bank of India ATM card but HDFC ATM show the error response and transaction declined, unable to process i can't receive money but these money deducted from my account.
please refund my money

Respected sir / madam

My sister sonali sandeep orpe,

Her a/c number is [protected]

Her a/c is in bank of india mahim branch...A/c his since 2nd january 2013

This is complaint against that i had not recived rs 10000 from atm machine on 20 december 2015 ( sunday) due to machine error i had informed the security staff of the same atm branch ...Security person his the i witness that he had seen that cash has not come from machine

I have offically followed the procedure of the bank of 21 deceember and they have sent text message saying that a/c will be reversed in 3 days but it is 5 months from now

This is my humble request to all superior plz investigate in this matter and reflect my 10000 in my a/c


And take necessary action on mahim branch ...Because i had given many new application to them and they had insulted my sister sonali ...My sister had cry in front of branch manager and even they told us jo karna hai karu aapko paisa nahi milega...


They had spoke with us arrogantly language...So it is request to higher authorites to take action against branch manager and teach him to talk with customer...

Because of customer bank is there

Dear sir
Bank of india br chhapihera dist rajgarh
Branch code 9960
Hamare nagar chhapihera main nationlise bank yahi hai
Is branch ka staff har custmer ke saath gali galoch aur missbehave karte hai. Peak season hone ke baad bhi fund ka arreange ment nahi karte hain unse milne wali party ko fund arreange karadete hain inke reagional branch main bhi complane kar ne par bhi koi samadhan nahi hua hai branch manegar aur staff cheak lene se inkar kar dete hain. Kripiya is aur dhyaan dene ki kripa kare aise bahut sare custmer hain jo inki complane karna chahte hain lekin jankari. Ke abhav main vo aisa nahi kar pa rahe hain kisan credit card banane main bhi comm ki demand kar te hain
... Yours... Nilesh rampuria

On 02/04/2016 i had purchased one trouser from Shoppers stop worth Rs. 2200/- (from Shoppers Stop, thane, mumbai India) using my bank of india debit card But the card has been debited of Rs. 4400/- at the counter. The card was swiped twice but according to Shoppers stop representative the first swipe was unsuccesfull. We have received only 1 transaction slip

The Account statement also shows two entries of Rs. 2200/- each at the same store.

I have called Shoppers stop and they mentioned that its some issue with Ibank of india server

Name-sarthak das
Employee id-201833.
Doj-04.09.2015
Date of relieving-31.03.2016.
Approached authorities at zonal level multiple times.No response from burdwan zone personnel dept.
Pran no:[protected].
Cbo and cho- state bank of india.
Pran a/c not shifted to boi after months.Applied on nov, 2015 for shifting.
Amount deducted from gross salary in these 7 months-(Rs 3313.26*5 months + rs 3379.62*2 months)=rs 23, 325.54/-
Don't want to lose my hard earned money. Please arrange to follow up the matter at the highest level with priority as this money is rightfully mine and should have been contributed to the pran a/c mentioned earlier. Expecting prompt response.

Transaction made has not been credited to beneficiary
Hello with the respect i would like to give a complaint that i have transferred some money to hdfc bank account from my boi account.. Money was been successfully debited but not credited to the beneficiary.. Kindly check and revert the same to my account.

Bank account number: [protected]
Ifsc code: bkid0002009
Mobile number: [protected]

Rakesh dandotia
Jabalpur - madhya pradesh