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Bank Of India Complaints & Reviews

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Updated: Nov 20, 2025
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C
catchyuser
Jan 6, 2020
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I don't know why i went for opting bank of india as my bank account and that was my biggest mistake of life, i can say. Because whenever i need it, it always irritates me and the disgusting thing of this bank is server which never comes or which is unavailable whenever it is needed. My friends also have bank accounts but they are happy as because they have private bank accounts. This is thing where i have trust issues regarding public sector banks 😭😭😭
+2 photos
Bank Of India customer support has been notified about the posted complaint.
My bank of India account number:8014
Hi
myself Anil kumar my account in bank of india, account xx0257, my bank debited 108 rs as charges frill charges
On 6th january UPI Payment failed rs 3849.12 towards CITI Bank credit card payment via cred app. But Money is deducted and still now not refunded. I Called UPI Helpdesk but not picked the phone.

A/c No - [protected]
A/c name - Rupam Saha
MO - [protected]

xxx - Comment #3624652 - Image #0
Mr. Hoshang Dady Master, 18B, J. N. Petit Building, Marzban Colony, Gilder Lane, Mumbai 400 008.
My aadhar card no:[protected]
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    Devendra532
    Jan 5, 2020
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    Address: A/P-Digapahandi,Near punjikayan square, Digapahandi branch,inside ESSAR PETROL PUMP,NAC DIGAPAHANDI, District-Ganjam, Odisha,PIN-761012

    I have ordered some products from amazon india (Shopping site) and paid via bank of india debit card. I have returned two products for which amazon has already initiated the refund. It has been passed more than 3months, but the bank didn't deposit my refund amount. The branch manager is also ignoring my problem and said that they couldn't do anything.
    I have also contacted to the customer service of bank of india several times. Some of them gave the helpline number and email address. I have tried a lot to the given numbers but i have not found the solution. The emails sent by me also not replied by the customer service centre.
    After all these issues the branch manager was not giving attention to my problem after too many times of complaints. Finally the manager of the branch said that he couldn't help me in any way.
    Bank Of India customer support has been notified about the posted complaint.
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      Satyasen
      from Mumbai, Maharashtra
      Jan 4, 2020
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      Address: Lokanath temple road, Puri, Odisha, Puri, Odisha, 752001

      Dear, please follow my issue as a friend sent me money using upi app so money deposited in my bank account but sudden automatically debited how its possible when a smart india concept time. I have complained & mailed about this issue by boi but no respond provided by boi customer support so please resolve my issue to contact with bank of india & a server down problem not expecting in this day so please resolve it because upi transactions are failed due to boi server down
      Bank Of India customer support has been notified about the posted complaint.
      My Account balance Rs177 Dedection Not any Legal reation...

      auto debit money - Comment #3620485 - Image #0
      Money is debited by mistake. Please refund the money.

      auto debit money - Comment #3626741 - Image #0
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        chandanjamua
        Jan 3, 2020
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        Address: Vill-Harla,Po+ps-Jamua,Dist-Giridih,815318, Giridih, Jharkhand, 815318

        Hello there
        I am account holder in bank of india my account number is [protected]
        28/12/2019 the refund was initiated by amazone and has also given a reference number 451t3ve00000k424yogi. But my account has not been refunded.
        For this i got contact in my branch but he did not give any information and he flatly refused. And both amazon and bank of india are denying their responsibility.
        Name - chandan kumar
        Mob.- [protected]
        [protected]
        Address:- vill-harla, po+ps-jamua, dist-giridih, 815318
        Bank Of India customer support has been notified about the posted complaint.
        Jan 04, 2020
        Updated by chandanjamua
        Why not refund me?
        My name is suraj senapati.I ordered a flying machine sweatshirt from myntra on 23rd december 2019.i made the payment through gpay.but the ordered didn't placed money will be debited from my account.i didn't get the refund.UPI trasaction id[protected].bank reference number[protected].upi [protected]@okhdfcbank

        amazon refund but not add my bank account. - Comment #3620385 - Image #0
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          chandanjamua
          Jan 3, 2020
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          Address: VILL-Harla,PO+PS-JAMUA,DIST-GIRIDIH,815318, Giridih, Jharkhand, 815318

          Hello sir, i am chandan kumar, my bank account number is [protected]
          Bank of india
          Branch - jamua
          Amazon refund me 22 dec.2019, but not add my bank account.
          Refund refrence number 102812.
          Date-22 dec.2019- refund amount is rs.1494
          Date - 28 dec.2019-refund amount is rs.1644
          So please sir add my bank account, thank you...
          Mobile number - [protected]
          - [protected]
          +1 photos
          Bank Of India customer support has been notified about the posted complaint.
          Jan 03, 2020
          Updated by chandanjamua
          Hello there
          I am account holder in bank of india my account number is [protected]
          22/12/2019 the refund was initiated by amazone and has also given a reference number 102812. But my account has not been refunded.
          For this i got contact in my branch but he did not give any information and he flatly refused. And both amazon and bank of india are denying their responsibility

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            NileshShah76
            Jan 2, 2020
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            Address: Ahmedabad, Gujarat

            We took Loan against Property from Bank Of India (Changodar Branch, Ahmedabad) our LAP Account # [protected]
            We complaint to Branch on 18/11/2019 but did not get any reply.
            We complaint to Zonal Office on 02/12/2019 but did not get any reply.
            we online Grievance No is:1-[protected] on 20/12/2019 but status Pending.
            We forward our complaint to National Banking Group (Central ) - Bank of India on 30/12/2019.

            Now we are worried on our Original Property Document and
            don't know either it was misused by some body.
            Bank Of India customer support has been notified about the posted complaint.
            I had transection on 31st December at 7:10 PM of RS 10000, amount has been deducted from my account and also get a successful massage from bank but amount still not credited in reciver's account..also not showing transection in reciver's bank server..
            My aic number is
            [protected]
            BUPI[protected]

            original documents missed from bank - Comment #3620507 - Image #0
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              A
              Amit5889
              from Kolkata, West Bengal
              Jan 2, 2020
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              Address: Bank of India Andul branch & Glamour Marble, Andul Rd, Andul Mauri, Duillya, Howrah, West Bengal 711302, Howrah, West Bengal, 711302

              Hello, I am Papia Adak
              Today I made a transaction using BOI mobile app for electricity bill payment,
              Amount Rs. 2036 debited but transaction failed, and I did not get any confirmation SMS from Bank of India and WEST BENGAL STATE ELECTRICITY DISTRIBUTION COMPANY LIMITED.
              I Inform to the Bank of India Andul branch but they did not take any action for this issue. Please help my house electricity bill payment last date 03/01/2020.

              Transaction Amount: 2036
              Transaction Description: BBPSMB/[protected]/[protected]:17:51/
              +1 photos
              Jan 3, 2020
              Complaint marked as Resolved 
              Bank Of India customer support has been notified about the posted complaint.
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                S
                suntharraj
                from Chennai, Tamil Nadu
                Dec 30, 2019
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                connection problem for net banking

                I tried accessing the star token app on[protected]. But due to some server connection problem i was not able to access star token app. I sent an email on the same day to support star token of bank of india with required details such as account no, details of home branch and screen shot. I received an email from chief manager /boi star token stating that please refer to the trail mail, resolve/guide/ do the needful as applicable. But i have...
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                K
                kambleprasad913
                from Mumbai, Maharashtra
                Dec 30, 2019
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                I sir my name is prasad kamble. I have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in
                Bank : bank of india,
                Account number : [protected]
                Ifsc code. : bkid0001455
                Adhaar number. :[protected]

                My bank account in bank of india, there are done with npci mapping. But when i checked on uidai portal, it is shown that "my aadhar is not link with bank account." for this reason, scolarship is not deposited in my bank account.

                Kindly request you to update npci mapping on uidai portal as soon as possible.
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                  K
                  kmrranjan
                  from Mumbai, Maharashtra
                  Dec 27, 2019
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                  Address: 302 Green palace Tagore Hill Road Morabadi Ranchi Jharkhand 834009, Ranchi, Jharkhand, 834009

                  I kumar ranjan (Contact no -[protected])
                  When i withdraw rs.10000/- dated 27/12/2019 time 11:42:36.
                  I have receive rs.500 x 20 nos = rs.10000.00 but one rs.500/- fully damage receive at your bank of india atm morabadi, ranchi, jharkhand.

                  Detail is given below:

                  Atm no - atm/ara9008.
                  Time : 11:42:36
                  Date : 27/12/2019.
                  Bank Of India customer support has been notified about the posted complaint.
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                    Aashish Devdha
                    from Ahmedabad, Gujarat
                    Dec 26, 2019
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                    Address: St boys hostel nava vadaj,panchalvadi,umiyanagar road Ahmedabad-380001, Ahmedabad, Gujarat

                    My name is aashishkumar subhashbhai devdha and i had two ordered of rs. 616.00 in amazon on 19/12/2019 and after 24/12/2019 returned this order due to personal reason. And on 26/12/2019 amazon initiad the amount to my bank account but i still didn't get the money. Amazon sent this reference number #451t3ve00000k424joah and told me to fill charge dispute form but indian benk doesn't have such policy. So please kindly respond to this complaint it's vary urgent. My account number is [protected]
                    Thenk you sir
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                      S
                      Shital143
                      from Ahmadnagar, Maharashtra
                      Dec 24, 2019
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                      Resolved

                      Hi

                      I made a transaction for travel booking on 16th december 2019. Money was deducted from my account but i got message like transaction failed.

                      My account no is : [[protected]]

                      Deducted transaction details are
                      Medr/paytm/612392/
                      Inr 495.00

                      So please reslove the problem as soon as possible.
                      +3 photos
                      Mar 22, 2022
                      Complaint marked as Resolved 
                      Bank Of India customer support has been notified about the posted complaint.
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                        saurabhsg444
                        from Mumbai, Maharashtra
                        Dec 21, 2019
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                        Address: Flat no. 4 Anand Hights Chanakya chowk burudgaon road, Ahmednagar, Maharashtra, 414001
                        Website: Amazon

                        My name is (Saurabh gundecha) and i had ordered (Spectacles) of rs.749 in amazon on (10/11/2019) and after (18/11/2019) i returned this order due to personal reason. And on (24/11/2019) amazon initiated the amount to my bank account but i still didn't get the money. Amazon sent this reference number[protected] and told me to fill charge dispute form but indian bank doesn't have such policy. So please kindly respond to this complaint it's very urgent. My account number is ([protected])
                        Thanks you sir
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                          saurabhsg444
                          from Mumbai, Maharashtra
                          Dec 21, 2019
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                          Address: Flat no. 4 Anand Hights Chanakya chowk burudgaon road, Ahmednagar, Maharashtra, 414001
                          Website: Amazon

                          My name is saurabh gundecha and i had ordered puma shoes of rs.1399 in amazon on 2/12/2019 and after 4/12/2019 i returned this order due to personal reason. And on 5/12/2019
                          Amazon initiated the amount to my bank account but i still didn't get the money. Amazon sent this reference number
                          [protected] and told me to fill charge dispute form but bank of india doesn't have such policy. So
                          Please kindly respond to this complaint it's very urgent. My account number is [protected].
                          Thanks you sir
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                            indraprabha
                            from Sandila, Uttar Pradesh
                            Dec 19, 2019
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                            Have an account in bank of india and i wanted to transfer some money from boi account into my union bank account. I filled up a cheque boi and deposited it in my union bank account.

                            Even though i had enough money in my boi account, the cheque was dishonoured by boi. When i contacted the boi branch, i was told that the server of boi was down hence the cheque was dishonoured. Now union bank has imposed a penalty of rs 295 on me for the dishonour of the cheque. Since the cheque has been dishounoured because fo the fault of boi, then boi should pay me rs 295 which is the penalty i have to pay to union bank for dishonour of the cheque. There has been significant interest loss also because i could not transfer the money on time.

                            I am a senior citizen and boi officials are making me run from pillar to post. My boi account number is [protected]. The cheque number was 000013. I have submitted written complaint to bank of india several times since 18 september 2019, but the bank is not answering.
                            Bank Of India customer support has been notified about the posted complaint.
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                              Raj Gurjar
                              from Jaipur, Rajasthan
                              Dec 18, 2019
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                              Address: Bayana mod station road hindaun city, 322230

                              Hello sir,
                              I have made double payment of 3140 inr using boi starconnect during filling a examination form kota university rajasthan on date[protected].
                              As on first payment money deducted but it was not submitted so i again made the money then it was submitted. My account no. Is [protected] ifsc bkid0007477.
                              Transaction no. Of first payment :- [protected]
                              Transaction no. Second payment :- [protected]
                              But now i still didn't get my refund back of first transaction.
                              I also go to the bank but they are saying both payment was sucessful. Please resolve this issue.
                              Thank you.
                              Bank Of India customer support has been notified about the posted complaint.
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                                shiv100297
                                from Gwalior, Madhya Pradesh
                                Dec 17, 2019
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                                Address: nisarpur, 454335

                                Sir my account number is [protected], on name of shivam revaram patidar
                                Amount of 10400/- has been transaction on 03/12/2019 but not reflected in another bank
                                Refrence id is [protected]
                                Hence i need your help it to return my amount to my account.
                                Customer care officers are also not giving right information to me just telling that it will reflect today and tommorow but not giving right information
                                Bank Of India customer support has been notified about the posted complaint.
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                                  Omprakash Lodhi
                                  from Raipur, Chhattisgarh
                                  Dec 12, 2019
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                                  Address: Berkheri mafi, 470113

                                  सेवा में
                                  . बैंक प्रबंधक हेड ऑफिस बैंक ऑफ़ इंडिया
                                  . विषय- एटीएम से पैसे निकालने पर पैसे कट गए और पैसे नहीं मेला केश.
                                  मैं ओमप्रकाश लोधी बैंक ऑफ इंडिया बैंक शाखा बीना में 6 वर्ष पहले से खाता धारी हूं मेरे द्वारा 22 सितंबर 2017 को एटीएम द्वारा पैसे निकालने पर फिर से नहीं निकला और मेरे अकाउंट से ₹5000 की राशि काट दी गई जिसका निवारण अभी तक भी नहीं हो पाया है कृपया हेड ऑफिस महोदय जी से निवेदन है कि मेरे ₹5000 वापस करने की कृपा करें या कोशिश करें
                                  . प्रार्थी ओमप्रकाश लोधी ग्राम बेरखेड़ी माफी तहसील बीना जिला सागर मध्य प्रदेश खाता संख्या[protected]
                                  Bank Of India customer support has been notified about the posted complaint.
                                  Name: Prakash Ram Shingare
                                  Credit Card No: [protected]
                                  Mob No: [protected]
                                  Mail: [protected]@gmail.com
                                  Sir
                                  Am not getting statement of credit card since September 2019
                                  kind send statement of October and November 2019 and please continue the stement service monthly to my registered mail address.
                                  Sir my account in SBI tila niwari branch my account balance deducted 500 rs date 25th November and again 500 rs 08December 2019
                                  I visited my home brance but manager said I could help so plz sir refund it
                                  Thank you
                                  Sir
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                                    Sapan@25
                                    from Mumbai, Maharashtra
                                    Dec 10, 2019
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                                    Address: i kalamboli, Mumbai City, Maharashtra, 410218

                                    I m sapna chavan have a saving account in bank of india kalamboli branch done my online transaction through bhim app on 6/6/2019 to muthoot fincorp ltd but muthoot fincorp ltd is saying it has not come to their account and not ready to give my refund... Both of them are denying to refund my amount please let me know where my amount actually went. Not getting any response from bank of india kalamboli branch and muthoot fincorp ltd. Both of them are just sending me to each other.
                                    +2 photos
                                    Bank Of India customer support has been notified about the posted complaint.
                                    Dec 10, 2019
                                    Updated by Sapan@25
                                    This is happening since 6 months

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                                      A
                                      from Pune, Maharashtra
                                      Dec 5, 2019
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                                      Address: Wani, Yavatmal, Maharashtra, 445304

                                      Hi,

                                      When i checked my account balance via upi it displays incorrect amount but on account entry details (Transaction) it displays correctly.

                                      Actually i have place the ipo oders from my zerodha account due to some i have corrected that orders. Total 3 orders i have placed out of which i received the refund for 2 orders but for 1 order i still not get refund. Whatever the orders money is blocked it was released and reflecting correctly on bank account passbook transaction details but i am not able to view it when i check it via upi.

                                      Why these ambiguity will occuring?

                                      If you need any more info please let me know.

                                      Could you please look into and provide me your comments on the same.

                                      Thanks,
                                      Ankit asutkar
                                      Bank Of India customer support has been notified about the posted complaint.
                                      Dec 07, 2019
                                      Updated by [email protected]
                                      I haven't get notifications related to the same and i still getting the same problem.

                                      If the problem is not resolved yet why it mark as resolved?
                                      December 14 at 5:01 pm from my bank account Who has withdrawn 5000 RS by ATM (ATM ID: APU9030)? despite my knowledge

                                      account balance on upi is not display correctly - Comment #3607510 - Image #0
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