| Address: Bank of Maharashtra,Ghodbunder road,Thane west, 400610 |
Dear sirs
Please refer trailing mail, sent by bank of maharashtra, ghodbunder branch road to sbi ecs department.
Please be noted following:
1) i am suyog gadgil and i have taken home loan from bank of maharashtra in 2013 of amount 22 lacs. My home loan account number-loan account no.[protected].
2) further in the month of march 2015, i repaid 2 lacs rupees in to my home loan account to reduce my emi and i got letter from bom, ghodbunder road that my emi is reduced from 21590 to 19600.
3) branch manager godbunder, thane send letter to sbi, ecs to deduct 19600 from my account and my new emi amount becomes 19600 and same is deducted from 2015 to till date.
4) now i was informed by new branch manager that your emi is 21590 in place 19600, i informed that several times to check record that my emi is reduced to 19600 due to repayment of 2 lacs in the month of march 2015. But he told that is not in his record.
5) please refer trailing mail in that clearly visible that emi is 19600.
6) also i observed that rbi has reduced intrest rate but bank has not passed on the same to my loan account. As per rbi guidelines it should be passed on to costumers.
7) branch manager, mr. Saahil, ghodbunder is not ready to talk properly and not picking up call. Please took necessary action also update your date base for emi and reduced intrest rates.
8) after continuous follow ups and writing letter and email still my problem not resolved, this is how your bank is dealing with constumers.
9) if issue not resolved, i will raise on higher level as i am working if defence psu and i expect loyality from your bank but branch manager like mr. Sahil to be check before talking loose comments.
Regards
Suyog gadgil
[protected]
Loan account no.[protected]
Bank of Maharashtra customer support has been notified about the posted complaint.