[Resolved]  Sbi / Karamadai Branch — not issuing Internet banking facility

Address:Coimbatore, Tamil Nadu

Its my big mistake I opened an account in SBI- KARAMADAI branch

i am RAJKUMAR ARUMUGAM holding my account in SBI bank ,karamadai branch since 2010 when i open my account the branch was newly opened, after i open my account and changed my address, my ATM was returned back on DOOR CLOSED. since i dont have ATM i was unable to do transaction,I was not able to apply for new one immedietly because of my time . I applied for ATM last week and i asked for Internet banking facility to the Branch manager.. I gave him my application and all other required documents .The Branch manager asked me to come after 2 days to collect the User ID and Password for internet banking..The Branch manager refused to give me the user ID and password since i did not operate the account for long time.. I explained him in detail why I did not operate.. he doesn’t want to listen what I was saying.He was giving me Stupid answers. and asked me to come after 4 months Just to open my internet banking.As if I have nothing to do. What kind of customer service is this .. and he was threatening me that he will close my account. I gave him back my BANK PASSBOOK. It seems like he is not trusting me.. even he didn’t ask me what I am doing where I am working.
I have an account in canara bank mettupalayam.. I am using this account for past 4 years and I have very good transaction in it .. that’s because I have ATM for that account, my mode o[censored]sage is like this..
I wanted to open Internet banking for my personal use only I transfer money from my account to my friends and families accounts.
I thought SBI gives good service to the customers and that is the reason I opened account … it was so disgusting the way the Branch manager behaived to me. The Branch manager is sitting like an ideal in KARAMADAI BRANCH.. he made my day worse..
NOTE:
I working in CUNARD CRUISE LINE , Queen Mary Ship(largest cruise ship in the world), United Kingdom, and I am holding my NRE account in SOUTH INDIAN BANK ,CONOOR and AXIS BANK ,METTUPALAYAM
DEAR SBI,
Please educate your branch manager , Karamadai branch about customer service,
Thanking you
RAJKUMAR
[protected]
33,ganesh nagar
Karamadai
coimbatore
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Aug 14, 2020
Complaint marked as Resolved 
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