State Bank of India [SBI] Complaints & Reviews

on 25 June 2013, i got a call from SBI Card division saying that i won as VIP customer offering new gold visa card where i can earn 20% discount on each transaction. they created OTP during my conversation & rs. 7999/- was debited to my card.i was told that this amount i need not pay now it will be adjusted towards future discounts earned. On enquiry from SBI credit card, it was informed that they have no such offer. .BS_Megha_Ttraders_TPSL called me later as i submitted dispute form same day, i informed them that the transaction made fradululently be cancelled. However, so far no response either from SBI Card or ..BS_Megha_Ttraders_TPSL

I'm Puspendu Teli having a joint SBI savings account (a/c [protected]) with Pratima Teli at Karanjali Brach (branch code: 4701) when tried to withdraw an amount of Rs 10000 (ten thousand) from an UBI ATM at Nischintapur on 06/03/2013 around 08:00 hrs could not receive any cash however surprised to get a receipt with deduction of Rs 10000 from the balance. Immediately, I tried to withdraw Rs 100 to check the problem and did not receive...

My Name is Ashok Kumar Singh. I am the old customer of SBI Bank (Branch Code - 6651). From past few years I faced lot of trouble from my Account holding branch. Also the Branch Manager is not responding as well as not getting any answer from customer care.

I opened the Fixed Deposit A/c with State Bank of India, Sector 9 Branch Bokaro. (Branch Code 6651). I am retired from my service, and my income is not falls under taxable. Also I submitted the 15G form for my income declaration to my Account holding branch, but TDS is deducted by branch official from my maturity amount. I logged complain several times with the branch here but nobody is responding. Also I ask for TDS certificate to filed ITR but the branch manager is not giving response to me.

Problem Description:

1) Date of Deposit – May 09, 2008
Amount – 25,000.00
Deposit period – 36 months (8.5% interest rate)
A/c Number – [protected]
Actual Maturity Value – 32,175.00
Received maturity value – 31,350.00
Date of maturity – May 09, 2011
TDS deducted – 825.00

2) Date of Deposit – February 08, 2009
Amount – 100,000.00
Deposit period – 1000 Days (9% interest rate)
A/c Number – [protected]
Actual Maturity Value – 127,698.00
Received maturity value – 123,971.00
Date of maturity – November 17, 2011
TDS deducted – 3,727.00

3) Date of Deposit – September 10, 2010
Amount – 160,000.00
Deposit period – 550 days (7.25% interest rate)
A/c Number – [protected]
Actual Maturity Value – 178,416.00
Received maturity value – 177,101.00
Date of maturity – March 22, 2012
TDS deducted – 1,315.00

Total TDS deducted from my A/c is 5,867.00, which should not be deduct from my A/c after declare the form 15G. My PAN no. is Pan No – BLRPS7768A

Kindly take some action against branch officials which they are not responding/helping to customer and giving them to trouble.
Please let us know if you need any other information.

Thank & Regards,
Ashok Kumar Singh

Address – Quarter No – 211, Sector 9/C, Street 19, Bokaro Steel City, Jharkhand 827009
Mobile Number - [protected]

Sir,
I wish to inform you that I had dropped a cheque in favour of my credit card, in the drop box provided by the SBI at Panipat Refinery Township on 03.07013. I have been informed by SBI Customers Service Delhi, that they have not recieved the cheque as yet.Now I am being harassed every day by their Delhi Office For non payment.Pl. advice on what I should do.
Thanking you,
G K Medhi

I want complain against sbi about itsworking and timing that they makes such a advance rule that I never
hear in any banks

1. They open bank at 11:30 am. And the hole staff start there works at 12:00
2.That the main branch of sbi located in Mahal road chhatarpur they say we could not submit my deposit because I had open through SBI ADB so only there my deposit should be submitted and they refused to deposit such a amount
3. There is no one to listen the complaints not even branch manager
He is not available even 12:20 pm in SBI ADB Branch chhatarpur


So, please take such an action over it

Hi
Im s naresh kumar account holder of SBI . on 10th july i had made transaction from Aliabad ATM machine, i have not received money but debited 5000/- from my account. TXN no :9533 ATM ID:S10A[protected]. TXN:9535 ATM ID:S10A[protected].kindly do the need ful.

A/C no: [protected]
ALIABAD BRANCH.

The monthly statement of SBI card not revived since one year back in-spite of telephonic massage and written application. No response in this connection is revived.Effective action in this connection please be taken so that we can aware about present status of the credit card .

AT 12/7/2013 I GOT SMS ON MY MOBILE [protected] TRANSACTION OF RS 1680 MADE ON SBI CREDIT CARD [protected] AT CPP ASSISTANCE. BUT I AM NOT AWARE FOR THIS UNAUTHORIZED PAYMENT. SO I REQUEST YOU TO PLEASE REVERSE MY CHARGES OF RS 1680 ON MY SBI CREDIT CARD ACCOUNT...IF NOT..I WILL TAKE LEGAL ACTION AGAINST YOUR ORGANISATION

I had withdrawn 5.5k with my SBI Atm card at Kotak Mahindra ATM but received only 4k..
I had raised complaint at SBI but ticket has been with message"Your Complaint has been routed to Branch:ATM SWITCH CENTRE for immediate redressal".
I did not get the amount lost in the transaction.

My SBI complaint ticket no. AT[protected].

Please look in to the matter and help to get back the lost amount.

I have submitted a request for transfer of my CIF account to SBI , Tilak road, Pune Branch through mail. But till date no responsehas been received.
My request was as under:

I am holding a SBI Account bearing number [protected] with SBI. This account was opened by me at SBI's Tilak Road, Pune Branch in Feb 2008 as a Salary Account. I am employed in Income Tax Department.On my transfer to Lucknow in April, 2010 I transferred my account to Main Branch Lucknow. And now in 2013 July I again transferred my account to Sector 1, HSR Layout Branch, Bangalore.While transferring my account I came to know that my CIF has still not being transferred from Tilak Road, Pune.

Therefore, it is reuested to directly transfer my CIF to "Sector1, HSR Layout Branch, Bangalore, IFSC Code SBIN0030495", so that i can conveniently operate my account in Bangalore.

Thanking you

Hena kausar


I request you to please forward my complaint to SBI TILAK ROAD, PUNE BRANCH for immediate action.
A/c No. [protected]

I dont know who would read this or any action would be taken, but I am just offloading my frustation :-)

Complaint: Bank not helping to make the SBI Account correction and Loan closure

1: I had a car loan from SBI Technopark branch which was closed ahead of time. To be able to get the closure statements (form 35 etc) to make the updates in the RC book, the bank insists that I need to visit the bank. I have had car loans from other banks too. Upon completing the loan-payment, all of them have sent the related documents without even requesting.
Various tickets were raised in the bank site. Each time, they close the ticket asking me to contact the bank ('sbi.[protected]@sbi.co.in').

2. My name is incorrectly titled as Mrs. Its a simple request I am asking them to correct for years now.. Again same response.. Approach the branch to make the correction, I am in the software industry and I know very well that the software built for SBI can be handled by anyone-anywhere and the customer does not have to physically go to the bank for these silly matters..

None of the above requests have any financial implication and customer need not visit the bank.

I think it's a saddism to troublem people.. I see a lot of this attitude in Governement "servants" and public sector bank employees. Due to same reason, I moved away from them for the home loan.

Regds

D K Mathai.
SB Account:[protected]
Branch: Technopark, Trivandrum
Car Loan #: RASMECCC/CL/759/07-08

Dear sir I am apply card at card to card at 21st may 5th june I received a refrence no[protected] then I mail to sbi card and nodal desk. At 3rd july sight says declined. I qution to executive that why my application declined he says your name is in cibil at same day I finace a bike to bank giving finace but why sbi nodal desk and coustmer care told lie amit kalra not response me gurmeet kaur and other executives thanks. Gurdev singh...

In spite of having been a Notification for not charging any kind of service charge from govt. employees salary account holder issued by the Principal Secretary to the Govt. of West Bengal,Finance Department's (Audit Branch) vide Memo No.l8301-F dtd. 26/*08/2009 under clause VI. your bank has been charging service charge for ATM/CHEQUE from time to time.
In this regard I need to know some satisfactory explanation from your bank that how can you charge this kind of service charge.
Prabhat Kumar Das
A/c No.[protected]
Midnapore Branch
Midnapore, West Bengal.

I am Shanti Rani, female,senior citizen, existing member of SBI bank. I am holder of FD number [protected] dated 7/1/11 matured on 15/07/2012. My son regularly goes to SBI bank ,Connaught Circus, B 37/38 second floor from last 11 months but they are giving excuses and calling again and again. Rajiv Prakash,branch manager always says that your request is processing. They told us that we will receive money till 1st January 2013,then they gave us 31st march date. But again they gave us a further date i.e 30th June 2013.They told us to contact David sir ,his phone number is [protected]. They also said that we'll receive money on 30th June but we have not received any money till now i.e. 08/07/2013.They are continuously harassing us. We have spent lot of time and money with respect of conveyance. We request you to take proper action and provide us our due money with proper interest as early as possible.

State Bank Of India BARAJAMDA do not give me to open CC Account . This is done by Bank Manager intentionally. Thou I submit all the document. Hares me day by day . So please take all necessary steps as early as.

Thanking You.
Abhishek Chatterjee.
Barajamda
Dist- Singhbhum West
833221
+91 -- [protected]

I am pp yadav relative of Smt Daropati Devi Widow of No14376549W Late Hav(MACP) Nand Kumar Yadav whose corrigendum PPO on implementation of 6th CPC issued vide PCDA Allahabad Corrigendum PPO No S/Corr/037671/2012(Army) and fwd to CPP Cell, Judge Court Road Patna vide Artillery Records Nasik Road Camp letter No 14376549W/6th CPC/Corr PPO/MAC Sep 2012 (.) She had not recd arrears of terminal benefits of 6th CPC amounting Approx Rs. 2.05 lakhs till date (.) Her daughter marriage is awaiting (.) She is getting her pension after death of her husband through SB A/C No [protected], Branch ADB Hasanpur Road (5912) (.) Kindly help to her being a helpless widow lady (.) Do the needful and intimate me on mob No [protected]

Sir, We are having a current account in State Bank of India Chinmaya nagar branch. In the counter no 5 cashier get any time we are depositing the money he was told any time before 12 pm you pay after 12pm we are not taking the cash and also in 3.30 pm after we are not send the RTGS / NEFT that staff are telling. Please do customer satisfy.

Hi
This is B M Ravichandran.. I am using the Debit Card for purchase the Provisions , fill the fuel...etc.,
When I check the Passbook entry ( Its a STATE BANK of INDIA Tiruppur Main Branch Savings Account ).. some of INR 15, 18, & 28 are deducted form my accounts.. in so many times..
When I check with SBI Managers .. they told.. it was new for us.. GM Mr. Kandhasamy will come in few days time.. will check with him &
he will help to reverse the amount & clarify... like that .

But today July 2nd 2013 - when I check with Mr. Kandhasamy.. He simply told.. I do not know.. it may be surcharge for the Fuel Fulling
like that.. When I ask.." How it can be deduct without customer knowledge ... even though.. its a surcharge also.. " like..
He told. ".in this matter.. what ever you know ... the same thing .. I also .. know.. so ..I can't do anything on this ..". like

Then I told.." its your responsibility to.. make customer.. satisfy &give proper details..."like ... he answer silmply..
" Then DON'T Fill the Fuel.. with the help of this CARD.."....like that

I do not know .. what is the responsibilities... these MANAGERS holding ..?!?!

Please help

Thank you

Best Regards,
Ravichandran B M
+91 [protected]

The Competent Authority
State Bank Of India

Dear sir ,

This is to complain and bring to your kind notice that State Bank of India , Hanuman Nagar Branch , Kankarbagh Patna is not interested in opening the account of college students and school students and demands only PAN to open the account . Is it not feasible to open their account on the basis of other documents including college Identity cards etc. What other I-proofs instead of PAN is required this may kindly be explained to SBI Hanuman Nagar Branch so that they could not discourage the students and people alike from opening the account.

Ajit Kumar Mahrour
Patna

I received a call from the sbi card on Saturday, 29th June 2013. They asked me for the verification of the card for smooth functioning of the card. I gave them the details of my card. When they asked me for the ccv number, first I declined to give that. The person on the other side told me, that it is necessary for the verification. I still said that why should I give that. Then he said that sir you can trust me and I will be sending you one sms. You tell the password coming in that sms. Then only your verification will be over. After arguing 2-3 times I gave him the ccv number and the password also. Then he said your verification is over and my senior will call you.

After some time I received the call from his senior. He told me about one offer which I said I am not confirming. If I want the offer I will call you later. After some 2 hours, I received a call from some other executive and she told me that Rs 5500/- is already deducted for the offer from your account. On telling her that I don’t want the offer, she said now nothing can be done as money is already deducted from your account and you have no other option but to accept this offer from your side. I asked her to connect to her higher up, whose name was Himanshu Saxena. He said you have no other option because now the amount is already deducted and if you cancel the offer you will only get rs 1200 back. Then having no other option I asked them to send whatever is there in the offer.

I think this is the way how these people have cheated us for Rs 5500. Please try that they should not be allowed to cheat people like this as this is a big fraud and the SBI card is losing its credibility like this. I am surprised that even we have made a mistake for believing SBI card center call but why our card detail and phone number is shared by the SBI card to others. This is total fraud and SBI should see that such things shd not happen in future to any body