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State Bank of India [SBI] Complaints & Reviews

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Updated: May 1, 2026
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S
shriyansh arjaria
from Sagar, Madhya Pradesh
Jul 13, 2013
Resolved
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Address: State Bank Bhavan, 16th Floor Madam Cama Road, Mumbai 400 021, Chhatarpur, Madhya Pradesh
Website: www.sbi.co.in/

I want complain against sbi about itsworking and timing that they makes such a advance rule that I never
hear in any banks

1. They open bank at 11:30 am. And the hole staff start there works at 12:00
2.That the main branch of sbi located in Mahal road chhatarpur they say we could not submit my deposit because I had open through SBI ADB so only there my deposit should be submitted and they refused to deposit such a amount
3. There is no one to listen the complaints not even branch manager
He is not available even 12:20 pm in SBI ADB Branch chhatarpur


So, please take such an action over it
Aug 14, 2020
Complaint marked as Resolved 

State bank of INDIA WEBSITE — Non woring

Today when I tried to surf on SBI website, Only first ( HOME ) page is opened, FURTHER PAGES are not opening

Is anybody is listening ?

SBI COMPLAINT — print out of form

Sir,

I am unable to take SBI application print out. Always it is showing registration is not valid.

Can you help me please.
Sir, I have an account number is [protected] of SBI Salar branch code-1721 with online personel banking view only. I have written request to convert to view and transaction rights at my branch.But I am not satisfy to written request at my branch.Can you help me please?
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    NARESH KUMAR SANGHI
    from Hyderabad, Telangana
    Jul 13, 2013
    Resolved
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    Address: Shahalibanda, Hyderabad, Andhra Pradesh

    Hi
    Im s naresh kumar account holder of SBI . on 10th july i had made transaction from Aliabad ATM machine, i have not received money but debited 5000/- from my account. TXN no :9533 ATM ID:S10A[protected]. TXN:9535 ATM ID:S10A[protected].kindly do the need ful.

    A/C no: [protected]
    ALIABAD BRANCH.
    Aug 14, 2020
    Complaint marked as Resolved 

    State Bank of India — WRONGLY DEBITED AMOUNT

    IN MY SAVING ACCOUNT IN THE MARCH 2009 rS.11020-00 HAD BEEN DEDUCTED TOWARDS ATM WITHRAWAL BUT ACTUAL THIS AMOUNT WITHDRWAL IS IMPOSSIBLE TO WITHDRWAN IN THIS FIGURE AFTER SOME MANY COMPLAINT THEY GIVEN A CREDIT OF THE AMOUNT OF RS.11000-00 & RS.20-00 STILL PENDING AND ON 19/08/2010 SBI KARELIBAUG BRANCH HAD DEBITED MY OVER DRAFT ACCOUNT WITHOUT ANY INFORMATION AND AFTER MAKING DEBIT ENTRY IN MY ACCOUNT THEY SEND A LETTER FOR INTIMATION REGARDING DEBIT MADE BY HIM.ACTUALLY THEY HAD NOT GIVEN ANY SUCH AMOUNT.SO,THIS IS UNFAIR PRACTICE BY SBI AUTHORITIES TO SETTLE HIS ACCOUNTS.

    State Bank of India — Amount debited

    I have a savings bank a/c with SBI la martininiere br. a/c no: [protected]. On 1st December,2011 I have tried to withdraw some amounts from ATM of IDBI and then UBI but failed to withdraw. ATM shows insufficient balance. But Late night I withdraw only Rs.3000/- from SBI ATM counter. Next day I inquired at my branch, they told me that you have already withdrawn 23000/- rupees on 1st December. I told them I have tried two times at two ATM counter to withdraw Rs.10,000/- but failed. They advice me to inquire me to contact with ATM dept. They told me to wait 3 days and then to fill up a form regarding that matter. I fall in trouble now. Actually this is my salary a/c.
    I request you to do the needful.

    Thanking you.
    Sukalyan Bhattacharyya
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      S
      sanjaya Das
      from Bhubaneshwar, Odisha
      Jul 12, 2013
      Resolved
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      Address: plot-No. 308/6,Indira housing colony,sisupal garh ,pin-751002, Puri, Odisha

      The monthly statement of SBI card not revived since one year back in-spite of telephonic massage and written application. No response in this connection is revived.Effective action in this connection please be taken so that we can aware about present status of the credit card .
      Aug 14, 2020
      Complaint marked as Resolved 
      Sir/madam

      This is to inform you that I am not receiving the monthly statement of my credit card regularly.

      Hence do send the sstatement in regular interval in the address mentioned below-

      Mr Chandan Sharma
      Rjdhani Nursery, R.G.B. Road, Lakshminagar,
      House No.12, Guwahati 781005
      State- Assam.
      Pho-[protected]

      Regards

      Chandan Sharma
      Guwahati5
      Dear Sir...whenever i try to get in touch with u thro[protected] i get the same reply *sorry not clear*..Pl send the monthly statements regularly for my classic card [protected]. u send me the pin no also immediately. awaiting ur promt attention.Thank u...Sivan
      Dear Sir,

      I am unable to receive monthly statement in time and i am getting show cause notice along with penality, this is my cc no [protected] so pl send E-mail to me

      Credit Card — Monthly statements

      I got my hdfc credit card in the month of July, and i have not received a single statement yet.And noe they r telling me to pay the late fees which i m nt going to pay in any condition.So please help me.
      My Credit card No: [protected]

      My addres

      Vasanth Apartment, B - Block,
      Flat No: GF-6,
      No: 126, T.T. Mathew Road,
      Ayanambakkam, (West Mugappair),
      Chennai-95.
      My Ph No:[protected] / 26531581

      For the past two months i have not received my statement despute it was intimated to Mumbai office.

      kindly send the statement immediately.

      M. Karuppannan.
      DEAR SIR,
      I did not get the statement for the month of September & October 08. Please send it through courier.
      Thank You.

      Credit Card — MONTHLY STATEMENT

      My Credit Card No: [protected]

      we have received the Statement of September and October-08.

      Thank You.

      M. KARUPPANNAN.
      Dear sir,
      I have bring to your kind attaention that i have not received my monthly statement for the month of December-08 & January-09. My card no. is [protected],
      Regards
      creditcard
      i want to see my last two months( sept.-oct.'09) statements of mycredit card no.[protected] which i have not received at my recent address 189/E ROY BAHADUR ROAD, SUNDARAM APPARTMENT 1st Floor, KOLKATA 700034.
      I am Mr.K.Antony belongs to the credit card number [protected].For past 4 months I have not recieved my account monthly statement:March 2011,May 2011,June 2011,August 2011.And tell me the reason for me for the above fault.And send me the current and future statements properly and I also request you to send me august 11 statement and all the statement you have not sent still now.Sent me immediately for my convienience.
      Hi this is N.jayaraj, i have already surrendered my SBI credit card on 12/10/2006, but still iam receiving the statement messages every month to my mobile. Here is my SBI card number [protected].
      So please stop this messages as soon as possible.

      yours sincerely,
      Jayaraj.N
      Dear Sanjaya

      We regret the inconvenience. However, we would like to share that you can log on to www.sbicard.com to view your latest statement, account summary, subscribe to e-statements or request for a duplicate statement. Visit www.sbicard.com to register today. You can also receive information on your current statement by calling us on the SBI Cards helpline.

      Thanks and Regards,
      SBI Card.
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        U
        urwithsuresh
        from Bengaluru, Karnataka
        Jul 12, 2013
        Resolved
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        Resolved

        Address: Visakhapatnam, Andhra Pradesh

        AT 12/7/2013 I GOT SMS ON MY MOBILE [protected] TRANSACTION OF RS 1680 MADE ON SBI CREDIT CARD [protected] AT CPP ASSISTANCE. BUT I AM NOT AWARE FOR THIS UNAUTHORIZED PAYMENT. SO I REQUEST YOU TO PLEASE REVERSE MY CHARGES OF RS 1680 ON MY SBI CREDIT CARD ACCOUNT...IF NOT..I WILL TAKE LEGAL ACTION AGAINST YOUR ORGANISATION
        Aug 14, 2020
        Complaint marked as Resolved 

        regarding sbi credit card — regarding sbi credit card

        As i am possesing the card and also have lot of complaints, as to tell they are exorbitantly charging unnecessary they are charging heavy interest rates which are no where in the world. to bring to your kind notice when my card exhausted they forced for the renewal i did so but to my astonishment they have unnecessarly charged heavily and though the checks for payments are dropped properly still then they call home andtalk harshally when i am not there and they dont have any business to talk to others than the card holders and alsothey say they are going to charge late fee etc.This has really become a problem to consumersand we want to know that they dont have any framed rules to charge the interests which are so exorbitant even money lenders will not charge so much so i kindly say that something should be done for these otherwise the consumers blood will be sucked.and also when we enquired the state bank of india our bank the general manager say s it is nothing to with our bank , this has really confused us and you let me know about. this has really making us like aprick always pricking .so do something to this at the earliest.
        Im not getting my every month statement kindly arrange to send well in advance after bill generating date.

        Credit — unauthorised

        unauthoirsed 2 nd floor con under process add -145 satya niketan moti bagh n.d 110021 pls i requset legal action.
        Dear Mr Suresh

        We’ll get in touch with you soon. However in the future for your own security we would advise you not to post your personal details on a public platform. You can mail it to us at [protected]@sbicard.com or send us a private message on Facebook.

        Thanks and Regards,
        SBI Card.
        Dear Mr Suresh

        We have sent the communication at your registered mail id with regard to the concern raised by you. Trust your queries have been resolved to the satisfaction. Please call SBI Cards helpline for further assistance.

        Thanks and Regards,
        SBI Card.
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          K
          krit1987
          from Hyderabad, Telangana
          Jul 12, 2013
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          Address: Bangalore, Karnataka

          I had withdrawn 5.5k with my SBI Atm card at Kotak Mahindra ATM but received only 4k..
          I had raised complaint at SBI but ticket has been with message"Your Complaint has been routed to Branch:ATM SWITCH CENTRE for immediate redressal".
          I did not get the amount lost in the transaction.

          My SBI complaint ticket no. AT[protected].

          Please look in to the matter and help to get back the lost amount.
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            T
            tarana.me
            from Chennai, Tamil Nadu
            Jul 11, 2013
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            Address: Bangalore, Karnataka

            I have submitted a request for transfer of my CIF account to SBI , Tilak road, Pune Branch through mail. But till date no responsehas been received.
            My request was as under:

            I am holding a SBI Account bearing number [protected] with SBI. This account was opened by me at SBI's Tilak Road, Pune Branch in Feb 2008 as a Salary Account. I am employed in Income Tax Department.On my transfer to Lucknow in April, 2010 I transferred my account to Main Branch Lucknow. And now in 2013 July I again transferred my account to Sector 1, HSR Layout Branch, Bangalore.While transferring my account I came to know that my CIF has still not being transferred from Tilak Road, Pune.

            Therefore, it is reuested to directly transfer my CIF to "Sector1, HSR Layout Branch, Bangalore, IFSC Code SBIN0030495", so that i can conveniently operate my account in Bangalore.

            Thanking you

            Hena kausar


            I request you to please forward my complaint to SBI TILAK ROAD, PUNE BRANCH for immediate action.
            A/c No. [protected]
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              D
              dhanishkm
              from Thiruvananthapuram, Kerala
              Jul 10, 2013
              Resolved
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              Resolved

              Address: Thiruvananthapuram, Kerala

              I dont know who would read this or any action would be taken, but I am just offloading my frustation :-)

              Complaint: Bank not helping to make the SBI Account correction and Loan closure

              1: I had a car loan from SBI Technopark branch which was closed ahead of time. To be able to get the closure statements (form 35 etc) to make the updates in the RC book, the bank insists that I need to visit the bank. I have had car loans from other banks too. Upon completing the loan-payment, all of them have sent the related documents without even requesting.
              Various tickets were raised in the bank site. Each time, they close the ticket asking me to contact the bank ('sbi.[protected]@sbi.co.in').

              2. My name is incorrectly titled as Mrs. Its a simple request I am asking them to correct for years now.. Again same response.. Approach the branch to make the correction, I am in the software industry and I know very well that the software built for SBI can be handled by anyone-anywhere and the customer does not have to physically go to the bank for these silly matters..

              None of the above requests have any financial implication and customer need not visit the bank.

              I think it's a saddism to troublem people.. I see a lot of this attitude in Governement "servants" and public sector bank employees. Due to same reason, I moved away from them for the home loan.

              Regds

              D K Mathai.
              SB Account:[protected]
              Branch: Technopark, Trivandrum
              Car Loan #: RASMECCC/CL/759/07-08
              Aug 13, 2020
              Complaint marked as Resolved 
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                S
                singhgurdev
                Jul 9, 2013
                Resolved
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                Resolved

                Address: Chandigarh, Chandigarh

                Dear sir I am apply card at card to card at 21st may 5th june I received a refrence no[protected] then I mail to sbi card and nodal desk. At 3rd july sight says declined. I qution to executive that why my application declined he says your name is in cibil at same day I finace a bike to bank giving finace but why sbi nodal desk and coustmer care told lie amit kalra not response me gurmeet kaur and other executives thanks. Gurdev singh
                Feb 17, 2018
                Complaint marked as Resolved 
                Verified Support
                Jan 17, 2018
                State Bank of India [SBI] Customer Care's response
                Dear Mr.Karolil Liju, We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 14759 in your mail to enable us to address your concern on priority.

                SBI Credit Card — Refusal to issue credit card

                In two years I was approached some body from SBI Credit card with a request to apply for SBI CREDIT CARD. At that time I told him I have a credit card of another bank with substantial amount and I dont require another one. But he told since I was a SBI official, I should opt for SBI CREDIT CARD. On his request I applied and cancelled my other bank's credit card.But with my utter dismay, I found thai SBI CRDEDIT CARD issuing authority had refused to issue a card to me on the ground that I didnot fulfil criteria. I dont know what credit I did not fulfil. They have not the courtsey to send me a letterof regret but informed through SMS. However, although a lodged a complaint at that time, as usual no reply was received by me. Recently, when I visited nearest SBI branch for my transactions and updatation of my SB Pass Book, another feloow approached me after having seeing my balance in my account to apply for a SBI CREDIT CARD. I explained to him my previous experience and refused to apply. But he was insisting and he even came to my residence. I told him that Iam not interested in SBI CREDIT CARD because I have again got a credit card of some other reputed bank. But he was insisting that this time my proposal will not be rejected. Since he came to my house, I reluctantly signed the application form with all relevent documents. But as usual this time also my application was turned down and informed through SMS. Is it fun? Am I begger? I have got more than Rs 22 lacs as term deposit and more than Rs 3lacs in SB a/c in SBI. Iam not hankering for mere Rs 30, 000/- credit limit. You have got my SB A/c number and if I defaulted in paying back you could have taken an undertaking tto recover the amount by debit to my SB a/c. I feel humiliated. This sort humiliation should not metted to any customer and specially to a retired bank employee. This is insulting. I know no action would be taken on this complaint as before. But I would request you to specify the point/objections on which ground somebody's apllication is rejected in future. I also request you to dispaly this complain on your website so that people will know whether to apply or not.

                SBI Credit Card — Card Declined

                I am using SBI Credit card from the last one and half year.I am paying the utilized amount with out fail.But recently after shopping i found that the card was declined.with out intimating me how they have declined my card.I called to call center and they said that due to decession taken by the committe they have stopped transaction my card.

                SBI Credit Card — declined

                my card showing declined from 2,3 days, please check whats the problem,credit card no. is [protected], if any information please contact me on [protected], S.krishna.
                Dear Mr Singh

                We are sorry to hear about your experience. We will get back to you soon with the status update of your Complaint.

                Thanks and Regards,
                SBI Card.
                Dear Mr Singh

                Thanks for talking to us. Trust your queries have been responded. Please call SBI Card helpline for further assistance.

                Thanks and Regards,
                SBI Card.
                Similar experience by me many times happend (almost 5 times so far) and got rejected without any reason.
                Many at times we give respect to the SBI person who calls directly from the bank, specifically knowing the reason, but invariably they go back and never confirm what is the real issue.

                Can the SBI officials lookinto this matter very carefully before calling our cell numbers for any credit card ? Thanks.

                Regards,
                Ravi.
                I got a message from SBI saying that the credit card has been declined for internal reasons. Can you guys be more specific on why it was rejected. I tried contacting various persons who processed my application and did not get proper response from anyone till now.

                Name : Vishwanath Kummathi Bhoopala
                sbi card only for vijayamalya
                sbi card only big persons
                I have applied for an SBI credit and card and this is my first credit card application.Two rounds of verification was over and when I checked the status online it is showing as " We regret to inform you that your SBI Card Application could not be processed since it does not meet our policy. We thank you for your time ".I would like to know the reason of why my application could not be processed.My application number is[protected].Since this is my first credit card and I have been always ontime with my payments on other loans which I have taken, I would like to know the reason.
                My sbi silver card got declined at stores though debit card online payment is working.my card number is [protected].Kindly let me know the reason of this
                My sbi credi card application waj rejected twice . I have salary account in sbi and also have other banks credit card... Most of the banks offerd me. Credit on appliction but the sbi has special policy only to collect data.. from usee i dont understand under what policy they rejected my application.. my application ref number is[protected]
                My Credit card Application :[protected] Status is showing as rejected ..where i can get the reason for Rejection pls
                my card showing declined from 2, 3 days, my registred mobile no is [protected]
                I will wait tomorrow only... If continue the same issue... I will throw it in waste box...
                State Bank of India [SBI] Customer Care's response, Jan 7, 2018
                Verified Support
                Dear Customer, We have been trying to contact you but unable to do so. Please call SBI card helpline or mail us at [email protected] for further assistance
                I applied for sbi credit card in 2nd dec17 and i check my application status in 13dec 17 and show me this status Congratulations! Your SBI Card application has been approved. Your SBI Card will be delivered to your mailing address within the next 10 working days.but yesterday i call customer care they says rejected with internal reason. But today i checked in sbi card.com is showing approved. Pls help me
                "We regret to inform you that your SBI Card Application could not be processed since it does not meet our policy. We thank you for your time."
                [protected]
                several time i got this message. i understand that i own a card against FD. may be this is the reason
                My SBI debit card which was active since 2014 was declined yesterday for no reason. My PIN was correct and I have sufficient balance in my account.
                Dear Applicant, we regret to inform you that basis our SBI Cards internal policy, we are unable to issue a credit card to you at this time
                I got this massage today I didn’t understood why they have rejected can you please help me in this regard
                I think SBI card is ###... Two time document verification, many call verifications, address verification, job address verification, signed their documents and biometrics where done. And now card is rejected.
                I'm using icici bank credit card for about last three years with credit limit of 5 lacs. I thought to cancel it if I get SBI card...
                The thing is icici bank is good than SBI...
                Please go for other banks. And try not to be a SBI CUSTOMER... You could get many offers and discounts from other banks... Enjoy your life...
                SBI is thinking that they are good, like the Nokia thought... Other banks are good than SBI... I wish all the failure to SBI like Nokia...
                I have the same issue. My Score is 800 plus and I do not have any defaults. All verification was done, that includes my office, residence and even Aadhar was validated. After they gave me a confirmation that card will be approved in two days, i am getting a message as "dear applicant we regret inform you that your application has been declined due to internal policies".

                This will affect my cibil score. Already I have a high value card with HDFC, thought I can have a SBI for shopping, but this bank.. Useless.. Guys don't waste time. Worst part my office security is holding a SBI credit card with a 3 lakhs limit who earns only 25k. and he is also a defaulter with other banks.
                This proves the quality of a, Nationalised banks, Nothing can match a private banks.

                This makes me feel, its better to sack all this nationalised banks as its almost like BSNL...
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                  daspkd
                  from Pathankot, Punjab
                  Jul 8, 2013
                  Resolved
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                  Resolved

                  Address: West Medinipur, West Bengal

                  In spite of having been a Notification for not charging any kind of service charge from govt. employees salary account holder issued by the Principal Secretary to the Govt. of West Bengal,Finance Department's (Audit Branch) vide Memo No.l8301-F dtd. 26/*08/2009 under clause VI. your bank has been charging service charge for ATM/CHEQUE from time to time.
                  In this regard I need to know some satisfactory explanation from your bank that how can you charge this kind of service charge.
                  Prabhat Kumar Das
                  A/c No.[protected]
                  Midnapore Branch
                  Midnapore, West Bengal.
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    S
                    shanti rani
                    Jul 8, 2013
                    Resolved
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                    Resolved

                    Address: New Delhi, Delhi

                    I am Shanti Rani, female,senior citizen, existing member of SBI bank. I am holder of FD number [protected] dated 7/1/11 matured on 15/07/2012. My son regularly goes to SBI bank ,Connaught Circus, B 37/38 second floor from last 11 months but they are giving excuses and calling again and again. Rajiv Prakash,branch manager always says that your request is processing. They told us that we will receive money till 1st January 2013,then they gave us 31st march date. But again they gave us a further date i.e 30th June 2013.They told us to contact David sir ,his phone number is [protected]. They also said that we'll receive money on 30th June but we have not received any money till now i.e. 08/07/2013.They are continuously harassing us. We have spent lot of time and money with respect of conveyance. We request you to take proper action and provide us our due money with proper interest as early as possible.
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      A
                      abhishek78
                      from Mumbai, Maharashtra
                      Jul 7, 2013
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                      Address: West Singhbhum, Jharkhand

                      State Bank Of India BARAJAMDA do not give me to open CC Account . This is done by Bank Manager intentionally. Thou I submit all the document. Hares me day by day . So please take all necessary steps as early as.

                      Thanking You.
                      Abhishek Chatterjee.
                      Barajamda
                      Dist- Singhbhum West
                      833221
                      +91 -- [protected]
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                        pp.yadav
                        Jul 7, 2013
                        Resolved
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                        Resolved

                        Address: Bihar

                        I am pp yadav relative of Smt Daropati Devi Widow of No14376549W Late Hav(MACP) Nand Kumar Yadav whose corrigendum PPO on implementation of 6th CPC issued vide PCDA Allahabad Corrigendum PPO No S/Corr/037671/2012(Army) and fwd to CPP Cell, Judge Court Road Patna vide Artillery Records Nasik Road Camp letter No 14376549W/6th CPC/Corr PPO/MAC Sep 2012 (.) She had not recd arrears of terminal benefits of 6th CPC amounting Approx Rs. 2.05 lakhs till date (.) Her daughter marriage is awaiting (.) She is getting her pension after death of her husband through SB A/C No [protected], Branch ADB Hasanpur Road (5912) (.) Kindly help to her being a helpless widow lady (.) Do the needful and intimate me on mob No [protected]
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        i went to sbi bank in patna at danapur cantt branch. i took form for opening an account and went to a counter for submission, but when i was submitting my form the bank employee told me to come after 1 week ...again i went after 1 week and there i saw him giving stamp on a opening form of some other man, but he refused taking my form and told me to come after one month saying that the above said man was coming the bank for a month then he could open the account ...that means i too hav to go to the bank several times ..say 10 times to open an account inspite of having proper documents ... the man behaved rudely and really i wanted to slap that man... if again he would say the same thing then definitely i will teach him a lesson..

                        similar thing happen in patna at sbi digha branch ..there they told me to come after chhat puja ... now i want to ask why hav u opened the bank i[censored] cant provide service to common people??? plus rough and bad behaviour of employee ... sometime i become so much angry that i want to kill the employee...seriously !
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                          V
                          vsundarrajan
                          from Chennai, Tamil Nadu
                          Jul 3, 2013
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                          Address: Chennai, Tamil Nadu

                          Sir, We are having a current account in State Bank of India Chinmaya nagar branch. In the counter no 5 cashier get any time we are depositing the money he was told any time before 12 pm you pay after 12pm we are not taking the cash and also in 3.30 pm after we are not send the RTGS / NEFT that staff are telling. Please do customer satisfy.
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                            B
                            bmrbmr
                            Jul 2, 2013
                            Resolved
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                            Resolved

                            Address: Tamil Nadu

                            Hi
                            This is B M Ravichandran.. I am using the Debit Card for purchase the Provisions , fill the fuel...etc.,
                            When I check the Passbook entry ( Its a STATE BANK of INDIA Tiruppur Main Branch Savings Account ).. some of INR 15, 18, & 28 are deducted form my accounts.. in so many times..
                            When I check with SBI Managers .. they told.. it was new for us.. GM Mr. Kandhasamy will come in few days time.. will check with him &
                            he will help to reverse the amount & clarify... like that .

                            But today July 2nd 2013 - when I check with Mr. Kandhasamy.. He simply told.. I do not know.. it may be surcharge for the Fuel Fulling
                            like that.. When I ask.." How it can be deduct without customer knowledge ... even though.. its a surcharge also.. " like..
                            He told. ".in this matter.. what ever you know ... the same thing .. I also .. know.. so ..I can't do anything on this ..". like

                            Then I told.." its your responsibility to.. make customer.. satisfy &give proper details..."like ... he answer silmply..
                            " Then DON'T Fill the Fuel.. with the help of this CARD.."....like that

                            I do not know .. what is the responsibilities... these MANAGERS holding ..?!?!

                            Please help

                            Thank you

                            Best Regards,
                            Ravichandran B M
                            +91 [protected]
                            Aug 14, 2020
                            Complaint marked as Resolved 

                            State Bank of India — DEBITED THE MONEY

                            The sum of Rupees 390 is debited from my account as a FEE EXCESS DRS on 30.06.2011. I don't know what it does mean ? Why they have debited that money from my Account ?
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                              A
                              ajit kumar mahrour
                              from Kolkata, West Bengal
                              Jul 2, 2013
                              Resolved
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                              Resolved

                              Address: Patna, Bihar

                              The Competent Authority
                              State Bank Of India

                              Dear sir ,

                              This is to complain and bring to your kind notice that State Bank of India , Hanuman Nagar Branch , Kankarbagh Patna is not interested in opening the account of college students and school students and demands only PAN to open the account . Is it not feasible to open their account on the basis of other documents including college Identity cards etc. What other I-proofs instead of PAN is required this may kindly be explained to SBI Hanuman Nagar Branch so that they could not discourage the students and people alike from opening the account.

                              Ajit Kumar Mahrour
                              Patna
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Respected Sir/Madam,
                              I am a student of NIT Sikkim, which is in Ravangla town, Sikkim. Since in this Ravangla town there is no ATM, I have applied for opening a new account in SBI Ravangla branch on 16th of August. It is very challenging for me to receive my money for all institutional and private works from my parents. But till the date, account has not been opened. In this mean time I had claimed for the delay for around five times till now, but instead of taking care of this matter they used rude behavior and also ordered to open the account in any other bank. For your information, there is no any other bank in this town. So, for this serious issue I kindly request you to take some severe action so that my account get opened as soon as possible.
                              Thanking You !!!
                              RAJDEEP DAS
                              NIT SIKKIM.
                              State Bank of India in Banaras Hindu University Branch. is not Opening account of Students and also not responsing the reason why they are not opening the account and saying that the opening of accounts is not doing here and referring to other branch in Banaras Hindu University Varanasi.
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                                D
                                dagarwal.iitk
                                from Thiruvananthapuram, Kerala
                                Jul 1, 2013
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                                Address: Thiruvananthapuram, Kerala

                                I received a call from the sbi card on Saturday, 29th June 2013. They asked me for the verification of the card for smooth functioning of the card. I gave them the details of my card. When they asked me for the ccv number, first I declined to give that. The person on the other side told me, that it is necessary for the verification. I still said that why should I give that. Then he said that sir you can trust me and I will be sending you one sms. You tell the password coming in that sms. Then only your verification will be over. After arguing 2-3 times I gave him the ccv number and the password also. Then he said your verification is over and my senior will call you.

                                After some time I received the call from his senior. He told me about one offer which I said I am not confirming. If I want the offer I will call you later. After some 2 hours, I received a call from some other executive and she told me that Rs 5500/- is already deducted for the offer from your account. On telling her that I don’t want the offer, she said now nothing can be done as money is already deducted from your account and you have no other option but to accept this offer from your side. I asked her to connect to her higher up, whose name was Himanshu Saxena. He said you have no other option because now the amount is already deducted and if you cancel the offer you will only get rs 1200 back. Then having no other option I asked them to send whatever is there in the offer.

                                I think this is the way how these people have cheated us for Rs 5500. Please try that they should not be allowed to cheat people like this as this is a big fraud and the SBI card is losing its credibility like this. I am surprised that even we have made a mistake for believing SBI card center call but why our card detail and phone number is shared by the SBI card to others. This is total fraud and SBI should see that such things shd not happen in future to any body

                                SBI Card — sbi card insurance option cancellation

                                I AM A SBI CREDIT CARD HOLDER. MY CREDIT CARD NO IS [protected].I WANT TO CANCELL THE PERSONAL INSURANCE OPTION WHICH I ACCEPTED DURING SUBMISSION OF APPLICATION FOR CREDIT CARD.MY CONTACT PHONE NO IS[protected]
                                Dear Mr Agarwal

                                We regret to hear that. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 0407201 in your mail to enable us to address your concern on priority.

                                Thanks and Regards,
                                SBI Card.
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                                  R
                                  Rekha Mathew
                                  from Bengaluru, Karnataka
                                  Jun 29, 2013
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka

                                  Last week I went to SBI to open an account, and all staffs there insisted to fill up 100 Rs insurance form which they said it was mandatory for new SB accounts. I checked details of insurance and below were key high lights.

                                  1) Pay premium 100 and get coverage for 4 Lakhs. This is accident insurance policy. That means it is covered only if death happens due to accident.
                                  2) Armed forces, Police, and few other jobs where death rate is high are excluded.
                                  3) Policy covers max cap of 4 Lakhs regardless how many same insurances you hold with different state banks (Like mysore, travancore etc)
                                  4) There was a lower and upper limit to age too (I remember it as minimum 5 maximum 67)

                                  Policy looks very promising but not sure why staff intentionally projects it as mandatory. Staff at SBI insists to fill up form without checking our profession, age and accounts we hold with other state banks. Please check.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 

                                  open new account — Open new Account

                                  Respected Sir /Mam

                                  i'm a software enginner .i want to open a account in your bank.So i've fill up the form and gave all document and check(17100) to your employee in branch(Mohali #phase 7)on date 13 jun.But till now a/c is not open yet.So i'm very bad experience with your bank.when i'm talk with that person, he fill up my form to open a/c, he is not talk well .This branch is very-2 poor service.
                                  So plesae you will take step asap.

                                  Thanks/Regards
                                  Sohan Singh
                                  Sofetware Enginner,
                                  IT-Park Chandigarh.
                                  MiracleSolution Pvt. Ltd.
                                  +91-[protected]
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                                    H
                                    harshad khunt
                                    from Gurgaon, Haryana
                                    Jun 29, 2013
                                    Resolved
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                                    Resolved

                                    EDUCATION LOAN

                                    Address: Bhavnagar, Gujarat

                                    Sir, i am harshad and i have join MBA course and completed 2 semester. when i have applied education loan in month of February in sbi gariadhar branch the manager has said that it will be done within 14 days,than in march-April my final has started so that i were not able to go there.and in month of June i were go to bank ask to the manager that about my loan he said that there no manager available,and i don't know his name or when...
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                                    S
                                    Sudeepta Debnath
                                    Jun 29, 2013
                                    Resolved
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                                    Resolved

                                    Address: West Bengal

                                    My name is Sudeepta Debnath, and I hold Account No [protected] at SBI, Ballygunge Branch, Kolkata.
                                    I was utterly dismayed to find that Interest from my Postoffice MIS (Number 9344908 at Ballygunge Postoffice), that is under ECS, and has regularly been credited to the account since 2011, has not been credited for the last 5 months (December, 2012 - April, 2013). Since I am not in India, I could not point this out earlier.
                                    I sent applications to the Manager at the bank with Printout of the settlement dates issued to me by the Post office, but no action was taken. The persons that were taking care of this matter were Mr Mahato of SBI Ballygunge, Kolkata and Mr Nirmal Biswas of ECS Section Jeevandeep Branch, Kolkata.
                                    Multiple emails to dgm.[protected]@sbi.co.in <dgm.[protected]@sbi.co.in> in this regard were not answered back. Phone to the customer care were returned saying they can only help if the money was in the account, and since that was not the case, they cannot be of any help.
                                    SBI officials please solve the issue asap or inform me who should I approach for resolution of the issue.
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Dear Sir,

                                    Sub: Electronic Clearing Service.

                                    I have a Saving Bank account No. [protected] with SBI, Datauli branch (code no. 10350). My salary is also being posted on this account. I have taken Home Loan from LIC HFL, Varanasi. LIC has sent ECS form on 23.07.2013 to SBI, Datauli for clearance of the monthly premium from my salary account but bank has not taken any action on this. I have met Branch Manager, SBI, Datauli for clearance of the above but he informed me that this facility is not available with this branch.

                                    Kindly inform me if it is possible or not.

                                    Your early action into the matter shall be highly appreciated.

                                    Thanking you,

                                    Yours faithfully,


                                    Dhananjay Singh
                                    Mob: No. [protected]
                                    [protected]
                                    Chief Engineer, Sugars
                                    Mankapur Chini Mills
                                    (Unit of Balrampur Chini Mills Ltd)
                                    PO Datauli, The.
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                                      L
                                      lashkarihimanshu
                                      from Pune, Maharashtra
                                      Jun 27, 2013
                                      Resolved
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                                      Resolved

                                      Address: Bhopal, Madhya Pradesh

                                      My self Himanshu Lashkari, I am facing problem with SBI credit card. My credit card details is account no. [protected] and card no. [protected], for this account conflict was going on since few years. The settlement was done in month of June ’13 and I got settlement letter from SBI with tracer no. BHP[protected]. As per this letter I have made payment of Rs. 5000, cheque details is No. 812064 of axis bank, at vapi on 16.06.13. Cheque credited in SBI account but my credit card account is not getting updated with settlement details and I am not getting 00.00 balance statement from SBI after so many follow ups with customer care. Literally my time is wasting and I am annoyed with this situation. Nobody from SBI side is helping me out. I have fear that after few months SBI will again come and do drama of default account. I have all this proof against SBI and I am unable getting this matter clear because of very poor management of SBI to handle the customer. All the departments are working in scattered manner; nobody is able to clear this matter. I have tried to got the contact details of senior management person, who can help me out to clear the matter but all the details available on internet is fake.

                                      Pl. help me out to get clear this matter, even I can go to RBI if required because I am very much teased by SBI banking system, why customer has to suffer due to poor banking system?

                                      Thanks in advance.

                                      Himanshu Lashkari
                                      Cell. [protected].
                                      [protected]@gmail.com
                                      Aug 14, 2020
                                      Complaint marked as Resolved 

                                      Credit Card — two time payment for full and final

                                      Sir
                                      SBI Credit card no[protected] I am two time pay for final settlement first time feb'07 Mr.rohit SBI New Delhi phone for final settlement I receive a letter and i am pay for rs.2500/-. But after 6 or 7 month leather call for payment I am surprise and say I am pay money for full and final.
                                      Feb'8 ms angali singh call for full and final settlement I am say I not able to pay any money because I am a handicap person and 10 feb'08 I meet a big accident and till I am on bed, but continues follow-up and insure this is a last and full and final. But last two month again calls for payment.
                                      This is a totally creating and harassment case please looks this matter as humanity.

                                      rajesh rana

                                      SBI- credit card — receiving bills after full payment made

                                      I had already made final pmt to SBI against my Credit card in April-2008 and I have settlement ltr with me but till month they are sendingme monthly statement through email.

                                      Why I don't understand??


                                      govinda

                                      Credit Card — Not Received the Settlement Letter after making payment

                                      Dear Sir/Madam,

                                      Ref;- Card No-[protected]

                                      On 22 /05/08 there was phone call from your office (Telephone No.[protected] and[protected]initailly Ms.Priti was on line she had asked me about the balance amount on my credit card. I explained her in detail and told that I am not in a default.Thereafter Mr.Basu came on line and he has told me that, it is a very small matter and now if you will pay rupees One thousand as a full and final settelment and we will close your account. Then I thougt that realy it is long pending issue, (as earlier I have paid amounting to Rs.1500/- earlier to one of SBI credit card Representative, who were came to me from Pune without taking proper recipt .) and accepted the offer given by him and asked to send the mail but they have not send the mail to that effect and again and again persue the matter over telephone, Ms.Priti, Ms.Rupali and Mr. Basu assured me that as soon as you pay the amount with our represantive at Nasik and call us, then we immediatly send the settelment mail immediatly on my e-mail address.
                                      Accordingly I have paid the amount of Rs.1000/- to Your agent Marcus, through Book Number is 235011, Receipt Number is 11750525, dated 22/05/2008.
                                      But till the date I have not received the mail and now again I have received the offer letter from your office to close the account by paying Rs.625/- as one time settement amount.

                                      It seems that you have taken the entry of my above refered payment and again send the letter to me.

                                      Request to make the entries of above refred payment in my account and send me settelment letter immediatly.
                                      Thanking you,
                                      S.G.PATIL.

                                      SBI — PAYMENT SETTLEMENT

                                      My credit card no.[protected] i want payment settlement with sbi but not proper reply by sbi credit card department many time he threatening to me for full payment of sbi card actually they want wrongly payment charged from me

                                      SBI Credit Card — PAYMENT NOT UPDATED

                                      My name is snigdha dutta sbi credit card holder - no [protected].
                                      Credit limit is rs 58000/-in the month of april i have used my credit card
                                      Upto rs 53670/- due date of payment was 10/5/2009.
                                      I have made full payment of rs 53670/-on 2/5/2009 morning through online.
                                      Payment was made from sbi account no-[protected]. Transaction no was
                                      Given - ib01577488. On the same day the sbi card account no-[protected] was
                                      Credited both the statements are. With me.
                                      After making payment i wanted to make payment of rs 55000/-in favour of
                                      Country vacations. But repeatedly the country vacations company are
                                      Calling me and complaining that the amount of rs 55000/-is declined by sbi
                                      Card authority.
                                      I told the count ry vacation to wait for 1 more day, but on 04/05/2009 afternoon
                                      They complained-that the amount is declined again. After that i talked to
                                      Sbi card no[protected]. At 7.00 p. M. On 04/05/2009. The sbi card person listened to
                                      Me and told that they will look into the matter.
                                      Now my complain is that-
                                      1. After making of full payment why my card balance is not updated?
                                      2. I have committed to country vacation to pay rs 55000/on or after 2/5/2009.
                                      That i failed, for which i have to make penalty payment, i dont know exactly
                                      The amount of penalty,
                                      3. As i am working in sbi as an officer i can view all the transactions. So i know
                                      That the amount was credited to sbi card account on 2nd may itself.
                                      4. So if i have to pay any penalty to country vacation. For not updating my card
                                      Balance, that amount should be reimbursed by you,
                                      5. So i request you to update my credit card immediately,
                                      6. Moreover any loss occurs due to this delay have to be borne by you.

                                      Expect immediate reply and correction measure from you.

                                      Thanking you
                                      Snigdha dutta

                                      SBI Credit Card — non mailing of account statement

                                      I have a sbi credit card from last two years, but no account statement was given to me by post, or by sms till today .so i cannot use my credit card properly.

                                      sbi card about final payment — final settlement letter

                                      our card no-[protected] we pay full settelement about u r card but u r local branch managar not given final settelement letter i am sending upto now 3 mails but no reply why?
                                      are u may contact my number -[protected]
                                      u may send my phone numeber via sms also
                                      plz see about our card as early as possible

                                      Credit Card — bill coming after settlement

                                      Sir,
                                      I AM PRADEEP JAISWAL FROM INDORE,MY CARD NO.[protected] MY CARD SETTALED DATE IS 29/05/08 BUT BILL STATMENT COMMING REGULARLY & WITHOUT USE CARD BALANCE INCREASING
                                      I TOLD HSBC MANAGER MR.DEVESH MEHTA HE TOLD ME THIS PROBLEM I AM NOT RESPONSIBLE. BUT NO BODY INQUIRY ABOUT THIS CARD BALANCE IN INDORE.
                                      BUT SIR THIS IS VERY BIG PROBLEM FOR ME DUE TO BILL COMING REGULARLY.

                                      THANKS & REGARDS
                                      PRADEEP JAISWAL

                                      SBI Credit Card — Bill charged even after made payment

                                      Ref no. [protected]

                                      I had used the credit card only once for a meagre amount of Rs. 500 + somewhere in the year 2002 and the same was paid in the same year
                                      by cash,

                                      after few months, I started receiving bills again, without updation of payment made,
                                      I contacted customer care and they asked to produce the receipt, I could not since unfortunately, the receipt was lost.

                                      Then again I made a payment of Rs.2255.89 on 13/04/2006 through Cheque. But still my worries did not end there

                                      Again the bills were raised during the year 2008 without updating payment and adding interest charges
                                      In agony I contacted Customer service centre, and reply received that they do not have any account for this credit card no

                                      I really shocked, the way India's largest and oldest PSU bank operates in a such a manner

                                      I have attached herewith bank statement for the year 2006, please arrange to update my payment and send a confirmation o[censored]pdation

                                      I also request to remove my name from the defaulter list related customer credit worthiness like CIBIL etc.
                                      Dear Mr Lashkari

                                      We regret the inconvenience.We have noted your concern and are currently looking into the matter. Our customer support executive will get in touch with you shortly to further understand and address the issue.

                                      Thanks and Regards,
                                      SBI Card.
                                      Dear Mr Lashkari

                                      We would like to share that your query stands resolved and we have sent the communication at your registered e mail id. Please confirm if any further assistance is required.

                                      Thanks and Regards,
                                      SBI Card.
                                      Sir,
                                      Tracer no DEL[protected]
                                      credit card no [protected]

                                      Your bank had issued me settlement letter for paying Rs. 50000 in 5 installments. I paid cash of rs 10000 on 19.09.2014 and issued 4 cheques of rs 10000 each. Due to heavy financial crisis had informed the bank that I would not be able to honor the cheque due on 31.10.2014 BUT I paid the cash instead on the same date. I informed the bank representative that I could the remaining balance in CASE and he agreed to it. I paid the whole settlement amount in cash of rs 30000. The proofs of same are herewith me .Now a new agent is contacting me to pay the rest of the amount of rs 85532.he is
                                      saying that I have not paid the amount by due date.I told him that I already informed the bank representative about the same BUT he is saying that would not believe on verbal things. It is really not very ethical to make a person harass and depress who has already paid the amount only in PRETEXT of late payment for a few months which is although informed to the bank. Is not it a conspiracy to harass me again?

                                      It is a delay of only 1 month if you see due date and last payment date. Sir please consider my matter on priority I am totally moneyless earning my living on small home tuitions...
                                      I am hereby requesting you to please look into the matter and close my credit card account balance on EXCEPTIONAL basis considering my financial inability to pay more.


                                      Thanks

                                      Ajay Vinayak
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