| Address: East Singhbhum, Jharkhand |
Dear sir,
Ihave bought two pairs of shoes -( Power )and slippers of Dr.Scholl, worth Rupees 2300and 1800. right shoe is not fitting, straps of the slippers are biting my feet.After repeated request to the store manager of Jamshedpur, Bistupur branch, Jharkhand -831001. is making me run every after two to three days saying that" we don`t refund money, let the new stock come we will replace but not the shoes "(I have used the pair during morning walk-1/4th km to feel that how does it work ). Sir how do i feel the deffect if i do not walk on with the shoes. Now its difficult to believe the stock is going to be there every after two to three days . As i am suffering from sever heel spur with sharp pain . Thoes are prescribed by a renouned senior orthopedic surgeon. My heels are getting more injury . Being a loyal customer of Bata india and Dr. Scholl from Bata India form my childhood days ironically i had to face this problem. So please order him to refund my money that i can buy thoes form any other store or you can write a requisition slip ( the manager is refusing to write the slip )that i can buy thoes from any outlet of Bata India any where in India . Sir please do the needful as early as possible as my sufferings are making my life miserable.
shoes- 16.06.2014, article no.518-5734, mrp. rs. 2299 size-6.
slippers-14.06.2014, TIN NO [protected] rest i could not understand because there were no tag as shoes i have got the bill only bills cannot be send due to lack of provision. Shops address;
Bata India Ltd, 1/4, Main Road, Bistupur Market, Bistupur, Jamshedpur, Ph. No. [protected]. Please order at the earliest as i canot walk properly without those foot ware.
Thank you,
Shampa Das,
Jamshedpur
[protected]
Complaint marked as Resolved
Bata India customer support has been notified about the posted complaint.
Verified Support
Jun 26, 2014
Bata India Customer Care's response Dear Customer,
Thank you for the feedback.
We regret the
inconvenience caused to you. Please contact Customer Care at our toll
free number[protected] or send us an email to
customer.[protected]@bata.co.in. In case if you have already registered the
complaint with us kindly share the complaint no. provided to you.
Our customer service team will address your queries related to Bata products, in the best possible manner.
Best regards
Bata Customer Service
Verified Support
Jun 30, 2014
Bata India Customer Care's response Dear Customer, we hope as per the last response you must have contacted the customer service team through toll free or Email. Pls provide the complaint number/ reference number so that customer service team can take up the query in best possible manner. We will be happy to help you.
Verified Support
Jul 03, 2014
Bata India Customer Care's response Dear Customer,
Since we have not heard from you, we are closing this complaint for now.
In case you require any further assistance, please contact Customer Care at our toll free number[protected] or send us an email to
customer.[protected]@bata.co.in. Our customer service team will address your queries related to Bata products in the best possible manner.
