Bata India Complaints & Reviews

Dear Sir, I have purchased one Bata shoe Model No[protected], 43" @ RS-1699/ AT T.NAGER SHOW ROOM ON LAST 45 DAYS BEFORE FROM CASH .But after 35 days left leg product is totally broken the leather part & both are backside totally broken leather part, baddly condition.Now it is not using condition, please rectify this product as soon as possible, what because last 5 Years I valuable customer to you only.please needful favourably.

Warm regards
Dr.P.Johnson
No-75/55,
East Jones Road
Mosque Garden,
Saidapet, Chennai-600015.
South India.
Cell+ 91 [protected].

hi, i am facing issue with bata customer care to get replacement of my shoes. as per CC i have used the article for 9 months but i dont understand that if you are giving 12 months warranty then where is the problem and even i am ready for x% of replacement as i know that i can get full replacement only within 60 days. i used this shoes hardly 3 months and found leather removed from sole which is defect. below is mail from bata -----Original Message----- From: in-customer.[protected]@bata.com Sent: Fri, 29 Aug 2014 12:56:38 +0530 To: [protected]@inbox.com Subject: RE: Your Concern about Bata Product 249830 Dear Customer, Greetings for the day. With reference to the concerns raised by you, we would like to reaffirm you that the decision shared with you in the mail below is the Final Decision from our side. We want to reconfirm that this is the final resolution that can be extended to your concern. We humbly request you to accept the resolution and we look forward for your continued patronage with Bata. Kindly note the complaint reference number 259955 for all your future correspondence. Regards Customer Service Department Bata India Ltd.

on 13 aug, we bought a product : f[protected] JOY II for rs 450/ from Bat chowk udyog marg Faridabad (HY) vide cash memo no 13-08-14/[protected], but fater few days only on 25th aug, some portion has been chipped off from its place, since i can not submit the defected product physically right now as my son uses this and he stays in Odissa for his study, in the first week of oct it can be submited . Please advise if it can be exchanged at your any branch in Brehmapur (Odissa) by showing the bill and defected pcs . Thanks Deepak Gupta HN 197 Sector 14 Faridabad (HY) 121007 Mobile [protected] email ID [protected]@yahoo.co.in

hi I am sidhik from kozhikode.I had purchased a shoes from bata showroom at calicut art no:821-4013.the counterpart of the shoes is torn within few days.the date of purchase is[protected].the purchase is through credit card(rs 1999).so i humbly request you to replace the shoes.

Please find the attachment having pictures of my damage belly bought from bata store. Its been only 2 weeks I bought this new belly from bata store. Now the upper layer of cloth removed from belly skin. I spent 600 rs. It not worth of 100 rupees. I want replacement with new set of pairs or I want my money back. Please revert to this mail as customer satisfaction is your main concern. Thanks Puneet kaur sood Ludhiana. Punjab [protected]

I bought Weinbrenner model shoes art no 856-7001, size no 8 from BATA India Limited, Kollam, Kerala on 15.08.2014 with great happiness and expectations today on 24.8.2014 it is observed with great disappointment that the threads sewn to the elastic portion to sideways of tongue is getting detached. the showroom staff informed of repairing the defect. but they are not guaranteeing the same thread colour how can this happen. what should i do?

Hi All My name is Anmol William I am in Delhi.I have brought a product of Bata North Star shoes and the quality of the product is really low all the threads are coming out, I want to replace the product or refund my money., I am really unhappy with Ur brand but my dad is a great fan of bata but I am really unhappy.Please do the excahnge or refund my money, Regards & Thanks Anmol William mb no-[protected]

Dear Sir, I bought a foot wear from the Bata Showroom situated in the Raddison Hotel of Sec-13, Dwarka New Delhi in july 2014. The footwear was defective. I shared the problems faced with the footwear, with the show room in this regard. You are there fore requested to instruct the show room to change the same and do the justice with me in the matter. Regards, Ranjeet Kaur Mob.No. [protected]/92 r/o Flat No.118, Shri Badrinath Apartment Plot No.-18, Sec.-4, Dwarka, New Delhi-110078. email:- ad_sanjay.[protected]@yahoo.co.in

To customer care manager I have got a pair of sleepers from the bata showroom add- bata showroom elite sipri road jhansi up. For Rs-499 on 7/08/14. It got damage on 16/08/14 from upper side. When i contact the store the staff was treating in a rude way. The store returned my product on 20/08/14 by just repairing it. Today on 22/08/14 it again got damage. I request you to take any action against it as earliest possible.

to, customer service, I had purchased a bata sandal on 13th June, 2014 from the branch in goregaon west, Mumbai. And few days back the sole of the sandal detached from the top portion. When contacted the branch, they asked to mail u the complaint. The order details are as follows: product no[protected] price- 699 Rs store id- 02021 store branch- goregaon west, Mumbai. I am a regular customer and have faced such problems earlier also. This time its within the 3rd month after the purchase of the product.. As I am a loyal customer, I expect to get a replacement or at least get it repaired. I hope you will do the needful.

respected sir, I dr shivam agrawal recently byed a bata shoe with article no 851-6899 on date 17/08/2014 of no8 from a bata dealer at akola ( near tilak road) maharashtra and it was informed to me that the bill which he gave me will be helpful to replace the shoe (if any problem arise) any where in india. I found that the left shoe is unconfortable from inside and must be replaced, so i contacted a dealer at panjim goa ( my working place) and told him about the same .But the dealer is not intreasted in changing the shoe. sir i currently have a job at goa and is not possible for me to go specially to home (akola) to get replace my shoe. your are kindly requested to look into the matter and take action

Hi, Reference No –CRF249275 I have bought hush puppies shoes 3699 Article No –824-6874 on 2-Feb 2014 from life style mall Hyderabad. I had size problem after i bought the shoes and I changed the shoes in month end and did not use that at all. After that I used only for 4 months and sole gone with in 4 months. I raised complaint regarding this. Now they offered me that we can only give me 50% off on the next shoes you will buy from bata store. I talked to the them and they are giving me argue that you have used it more that's why they are gone. I have hardly used these shoes and using only for my office 4 days a week. I escalated this to their customer care and they are giving me same argue, that these shoes are only for comfort. I am really disappointed after spending the huge money, if they can not provide me the quality, that's worse. Please let me know how can I get my money refunded back or can replace the shoes. I raised the complaint earlier as well reference number 253387 and it was closed with out any solution. Please solve this ASAP. I am really frustrated with your service and still waiting for your email from past 1 month. Regards Anil

Sir, I have purchased one pair of ladies' chappal in th brand name "Scholl massagio" from Kochi M G Road branch of Bata Shoe Store on 15 Aug 2014, and the same got damaged on the same day While I was on the way to attend a party with my family. The sole of the footwear was seperated from the top cover of the same and found that is beyond any chance to repair, and I returned home without attending the party, this caused a lot of inconvenience to me and my family especially to my children. Next day I approached the dealer and they advised me to contact the customer service for the compensation of my loss. Here I am enclosing a scanned copy of the cash memo. I request you to compensate my loss at the earliest. Thankfully G Natarajan. Chargeman Naval Aircraft Yard Kochi 682004 Mob:[protected], [protected]

Dear Sir, I regret to inform you that your employee (Mr Karan) has mis-behaved with us in your showroom CHAURA BAZAAR, LUDHIANA having phone number[protected]. He changed the price of product within 10minutes due to going in another showroom. Sir I am your regular customer and I was surprised with this behaviour of your employee Thanks Vikas Kumar

Sir My name is SK Singh. I had ccomplaine 4 time to bata customer. Complained no are- 249028. 255798. 256076. 258399.but there is no reply till now. I had purchased this shoes from Shop code no- 67267 which is located at udhampur (J&K) which is a local bata dealer. He refuse to take back or replace. He is asking me to lodge ccomplaine with you. So kindly solve my problem and replace It as soon as possible. Thankng you

I purchased dr. Scholl's ladies footwear from b block market cannaught place.I didn't mind the price as I was confident about the quality because I've always trusted BATA. But to my shock the footwear purchased in the month of May 2014 has already started showing signs of wearing off.The thread used to stitch the upper portion is broken at places and soft layer is coming out of it in the right foot of the two.I'm so disappointed.What shall I do?

I had purchased a jogger shoes from your branch located in kohinoor arcade, nigdi, pune 44 on 26thJanuary, 14 During walk in rainy days, i recently noticed seepage of water through sole. On contacting the shop keeper i was told that the warranty is only for three months and therefore nothing could be done.i am therefore bringing it to your notice so that the needful is done at your end. The transaction shown in the bank passbook is POS 567112. against SBI credit card. V C Mathur M) [protected]

Dear Sir, I bought pair of school shoe(white) spark article no 439-1047 from velachery bata showroom in the month of july. With in short span of time the top portion detached from bottom sole.So could you please replace for the same.I, already registered over the customer care no nothing turned in positive way.I am really appreciate if i get replacement ASAP Regards chandrasekar

Sir, I bought a pair of Hush Puppy shoes Item no. 824-6727 from Bata India Outlet in Sector 19 Chandigarh on 4 June 2014. Its seams are coming off. When I went to the showroom I was told to lodge a complaint online. I had paid for the pair of shows with my credit card. Kindly replace the shoes immediately. Regards, Dr Sanjay D'Cruiz [protected] [protected]@gmail.com 1158 A, Sector 32B, Chandigarh 160030...

Dear It is to bring to your kind notice that I had visited your show room in pune at phionex mall vimannagar .i was there to purchase a shoe I asked a sales man to show me the size of the shoe he sad that he is busy h will send some one to help me after waiting for good 15 to 20 min i no body came. After that I again went to the cash counter to know why there is no one to help.he was busy talking on phone and was not bothered.when I asked for a complaint book he said they do not keep it.it is very unfortunate that a brand like bata treats a costumer in this way.my no is [protected]