Bata India Complaints & Reviews

respected sir, I dr shivam agrawal recently byed a bata shoe with article no 851-6899 on date 17/08/2014 of no8 from a bata dealer at akola ( near tilak road) maharashtra and it was informed to me that the bill which he gave me will be helpful to replace the shoe (if any problem arise) any where in india. I found that the left shoe is unconfortable from inside and must be replaced, so i contacted a dealer at panjim goa ( my working place) and told him about the same .But the dealer is not intreasted in changing the shoe. sir i currently have a job at goa and is not possible for me to go specially to home (akola) to get replace my shoe. your are kindly requested to look into the matter and take action

Hi, Reference No –CRF249275 I have bought hush puppies shoes 3699 Article No –824-6874 on 2-Feb 2014 from life style mall Hyderabad. I had size problem after i bought the shoes and I changed the shoes in month end and did not use that at all. After that I used only for 4 months and sole gone with in 4 months. I raised complaint regarding this. Now they offered me that we can only give me 50% off on the next shoes you will buy from bata store. I talked to the them and they are giving me argue that you have used it more that's why they are gone. I have hardly used these shoes and using only for my office 4 days a week. I escalated this to their customer care and they are giving me same argue, that these shoes are only for comfort. I am really disappointed after spending the huge money, if they can not provide me the quality, that's worse. Please let me know how can I get my money refunded back or can replace the shoes. I raised the complaint earlier as well reference number 253387 and it was closed with out any solution. Please solve this ASAP. I am really frustrated with your service and still waiting for your email from past 1 month. Regards Anil

Sir, I have purchased one pair of ladies' chappal in th brand name "Scholl massagio" from Kochi M G Road branch of Bata Shoe Store on 15 Aug 2014, and the same got damaged on the same day While I was on the way to attend a party with my family. The sole of the footwear was seperated from the top cover of the same and found that is beyond any chance to repair, and I returned home without attending the party, this caused a lot of inconvenience to me and my family especially to my children. Next day I approached the dealer and they advised me to contact the customer service for the compensation of my loss. Here I am enclosing a scanned copy of the cash memo. I request you to compensate my loss at the earliest. Thankfully G Natarajan. Chargeman Naval Aircraft Yard Kochi 682004 Mob:[protected], [protected]

Dear Sir, I regret to inform you that your employee (Mr Karan) has mis-behaved with us in your showroom CHAURA BAZAAR, LUDHIANA having phone number[protected]. He changed the price of product within 10minutes due to going in another showroom. Sir I am your regular customer and I was surprised with this behaviour of your employee Thanks Vikas Kumar

Sir My name is SK Singh. I had ccomplaine 4 time to bata customer. Complained no are- 249028. 255798. 256076. 258399.but there is no reply till now. I had purchased this shoes from Shop code no- 67267 which is located at udhampur (J&K) which is a local bata dealer. He refuse to take back or replace. He is asking me to lodge ccomplaine with you. So kindly solve my problem and replace It as soon as possible. Thankng you

I purchased dr. Scholl's ladies footwear from b block market cannaught place.I didn't mind the price as I was confident about the quality because I've always trusted BATA. But to my shock the footwear purchased in the month of May 2014 has already started showing signs of wearing off.The thread used to stitch the upper portion is broken at places and soft layer is coming out of it in the right foot of the two.I'm so disappointed.What shall I do?

I had purchased a jogger shoes from your branch located in kohinoor arcade, nigdi, pune 44 on 26thJanuary, 14 During walk in rainy days, i recently noticed seepage of water through sole. On contacting the shop keeper i was told that the warranty is only for three months and therefore nothing could be done.i am therefore bringing it to your notice so that the needful is done at your end. The transaction shown in the bank passbook is POS 567112. against SBI credit card. V C Mathur M) [protected]

Dear Sir, I bought pair of school shoe(white) spark article no 439-1047 from velachery bata showroom in the month of july. With in short span of time the top portion detached from bottom sole.So could you please replace for the same.I, already registered over the customer care no nothing turned in positive way.I am really appreciate if i get replacement ASAP Regards chandrasekar

Sir, I bought a pair of Hush Puppy shoes Item no. 824-6727 from Bata India Outlet in Sector 19 Chandigarh on 4 June 2014. Its seams are coming off. When I went to the showroom I was told to lodge a complaint online. I had paid for the pair of shows with my credit card. Kindly replace the shoes immediately. Regards, Dr Sanjay D'Cruiz [protected] [protected]@gmail.com 1158 A, Sector 32B, Chandigarh 160030...

Dear It is to bring to your kind notice that I had visited your show room in pune at phionex mall vimannagar .i was there to purchase a shoe I asked a sales man to show me the size of the shoe he sad that he is busy h will send some one to help me after waiting for good 15 to 20 min i no body came. After that I again went to the cash counter to know why there is no one to help.he was busy talking on phone and was not bothered.when I asked for a complaint book he said they do not keep it.it is very unfortunate that a brand like bata treats a costumer in this way.my no is [protected]

When i was in India, I purchased my pair of Bata shoes from Bata company showroom in Hall Bazar in March 2014 (complete address 40/1-1, Hall Bazar, Amritsar-143006). I paid 900/- for this pair of shoes. On the tag i found that these shoes were made by another company based out of Singapore. Now that i am in USA, i feel cheated after discovering that after very light use the sole of right shoe is broken within 3 months. Soon i saw that even the left shoe sole is cracked. Is there anything that can be done in this case. I am very disappointed and never expected such quality from Bata, You guys are ruining your long built reputation! You may reach me by my mail id [protected]@gmail.com

I bought Weinbrenner chappals in the month of April 2014 form 749 - within a month I saw cracks on soul. I went to Bata Shop and got exchanged with paying 150( Total 899) - since the price has changed. I got replacement in month of May. again within 2 months - the new chappal upper portion is seen with Cracks and broken leather. I wornder with this Great BATA product. The interesting thing is - I do not use Chappal everyday. I use them only on Weekends - 2days I had used it hardly for 15- 20 days - it's gone. earlier I used to purchase SPARX sandle/chappal for ( Rs 600-800), they use to last atleast 2-3 years since i use only on weekends. I really wondered about the Quality of Bata Chappals - I will NEVER- EVER visit BATA showroom again. This is final. I am feeling shamed to go to shop again for replacement. I will not go to the BATA shop again for replacement. I think I have donated the Money for charity. Rs 900 worth Chappals Not lasting for 15-20 days- then you guys are cheating us with WeinBrenner Brand in India If you need I will attach the proof by giving you photo My Purchase details: [protected] BATA Store in Seasons Mall, Magarpatta, Pune, Maharashtra Bill No :- 23839

Respected Sir, Most humbly and respectfully, I have to say that my wife has purchased a pain of shoe (Size-7) from Bata Shoe Store, Shop No – 00192, CHAPRA, HATHWA MARKET, BIHAR (INDIA) on 28.07.2014, but due to some reasons I want to change it with same size of comfit/Hess-Puppies from BATA STORE, Frazer Road, Patna (Bihar), India. I have submitted the purchased pair of shoes to the Manager of BATA STORE, Frazer Road, Patna (Bihar) on 02.08.2014, but after the complete of 10 days the shoe has not replaced it. When asked about it they say it will be change/replaced we have mailed it to Head Quarter. I want to ask that when your mail will reach to Bata Store, Frazer Road, Patna and when I will put up into my legs. I have also call to customer Care for it the complain no is 254427 Dated 11.08.2014 and 254768 dated 12.08.2014. Therefore I request you to kindly look into the matter as earlier as possible. Thanking you.. Yours Honest Customer Ravi Kant Gupta Patna (Bihar), India.

I had bought all-season shoes from Bata Shoe Store, Viviana Mall, Thane, on 6th July 2014.

After one day use itself the shoe wore out & so i went to the store to get them exchanged. I have visited the store three times for the exchange and every time the answer i got is that they are out of stock.
Store Visit dates:
1)20th July 2014
2)27th July 2014
3)3rd August 2014 - The owner of the store asked to wait till 20th of August, they think we are fools & jobless here to wait & come back again & again for your bad quality of product & that too with no assurance of getting exchanged on that given date

The Salesman takes my number every time with an assurance to call back in 2-3 days but I have never got a call till date!

The shoes were specially bought for rainy season use & all the season went in waiting for the exchange! i did not spent INR 999/- for this kind of quality of product & even worse customer care.

In Adambakkam Bata show room, They don't know how to to behave with the customer when they come to buy the product, while exchanging the purchased products when it was not fit for me, they didn't accept the product and behave rudely even though i am regular customer to that show room. Need to take the action immediately. Otherwise no one will like to go there once again. Batch no : 000562 Inv no : 005670 Bill no : 12

Hi, Reference No –CRF249275 I have bought hush puppies shoes 3699 Article No –824-6874 on 2-Feb 2014 from life style mall Hyderabad. I had size problem after i bought the shoes and I changed the shoes in month end and did not use that at all. After that I used only for 4 months and sole gone with in 4 months. I raised complaint regarding this. Now they offered me that we can only give me 50% off on the next shoes you will buy from bata store. I talked to the them and they are giving me argue that you have used it more that's why they are gone. I have hardly used these shoes and using only for my office 4 days a week. I escalated this to their customer care and they are giving me same argue, that these shoes are only for comfort. I am really disappointed after spending the huge money, if they can not provide me the quality, that's worse. Please let me know how can I get my money refunded back or can replace the shoes. Regards Anil

I bought the all season shoe keeping rainy season in mind on 4th May 2014 and spent Rs.1300/- for shoes. I started wearing only a month ago and it from the back side it completely torned.. 1300/- is not a small amount and the repute company like this have made their quality as road side... It was quite embarrassing to wear such shoes in office.. I need a replacement of the shoes. Also when I requested for an invoice copy they gave me the small printout where I said the ink will go off after sometime and further requested to send the bill to my mail ID which they never did so.. I have the proof of purchase as fortunately I paid the amount through my Debit card...

I purchased a pair of school shoes for my son this season from a Bata showroom near Vavin Junction, Mogappair. Just after a week's time the sole of both shoes peeled off. Though it was replaced I was worried with the quality. After a couple of weeks, the replaced shoe also got the same problem. I took it to the showroom and showed the condition of new Bata shoes. Immediately the Manager of the showroom (reportedly Mr.Balasubramaniam) said that he will arrange for service of the shoes. I was not satisfied with his response as the shoes were only recently bought and needed to be replaced with good ones. When expressed my dissatisfaction over 'Service' of shoes, he said that I seemed not to know how to use shoes. I was shocked. When asked what made you make such judgement against a customer who is a continuously satisfied customer of Bata for 3 decades. The immature manager told that the lace are already tied with notches in a shoe. If that be the reason, I asked, why the other shoe which is perfectly alright with lace, is also peeled off. Then he told me that if you didn't have the bill I could not take it even for service. I got out of the showroom after advising him not to point the fingers of complaints towards a customer when you could not help it because a satisfied customer if ill treated will start Negative Marketing.

As cited above detail in complaint subject we have purchase this item (Vally) from bata showroom sarojin nagar mkt delhi before on e month ago (June-14), but regret to inform that one peace of vally got teared from one side without using more. So it is requested kindly look into the matter and action plz.

The said shoe were puchased from westend mall -ludhiana @7000/- on[protected] my visit, meeting with manager - mr madan mohan on 20th of july and complaint on line on dt 22th july and call received from your customer care on 22nd - it is now 31st- nothing care action taken from your side till date - here i am very loyal customer who has regarly wearing your shoes - at that day i brought 3pair coasting rs 11000/-.

Hope you will care

Regards
Parmod vohra
Mob[protected]
Mail [protected]@dadamotors.Com