Bata India Complaints & Reviews

BATA service — Bata - refunding , Action Not taken

Hi,

on 20 July I asked one of cost 229 Rs. then after going back to home i got some other model code 6618088 - Belinda ( 499 Rs ), I paid also 499 Rs in the shop, but at home i foundthis was by mistaken exchange some others selection which was not fit to my size then I returned it back on 2nd aug but during that time I got some new stuff but this item (
Belinda) they ( bata shop keeper ) took on 290 Rs, it means almost 499
- 290 = 209 Rs is LOST for me, Now I want th 100 % refund becuase I went on 14 days to the shop keep to exchange the thing. Please contact me on mobile for further detail. This is absoletly cheating case as the price goes down bcos of discount and middle of that customer came to exchange the item.

then after this BATA service replied me to ask further details about Name of Store and dates.

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So after above communcation, I got following response
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Dear Ms. Anjali,

This is with reference to your feedback received on 11th August, 2008.

We would like to state that it is our endeavor to continuously provide our customers with value for money offerings. Also in accordance with the market dynamics we have internal company promotions and campaigns that include Price revisions from time to time.

We would like to inform you that the article no. 6618088 purchased by you on 20th July was worth Rs. 499. Later when you visited the store for replacement of the same the price was reduced to Rs. 290. Hence you will get a 100% replacement on Rs. 290 from 21 - 80FT ROAD, TIPPASANDRA in BANGALORE store[protected]. (Please note that the replacement value of next purchase will be equal to the current MRP of the similar article as mentioned in your last cash memo).


Please let us know if there are any issues that still need our intervention.


Regards,
Customer Services Dept.
Bata India Ltd.

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but after RE_VISITING the store, the shopkeeper, completely denied to "REFUND" the money or "REPLACEMENT" on the reason of ..."BATA service has not communicated with them..., once they communicate they will INFORM ME".

but so far not single action taken by "Shop keeper" as well from BATA services.


Thanks
Anjali

Dear Sir,

As per confirm by you refund has been already transferred in your account.

Regards
Bata India Ltd

Dear Sir,

Refund has been already tranferred in your account.Please check and revert .

Regards
Bata India Ltd

India Today — Defective Quality

Reebok Watch received under India Today offer stopped working soon after delivery. Need replacement.

I got a watch form india today worth 500. When I opened the parcel its already damaged.When I sent them mail there is no reply. When I called them no one is lifting the call. I am feelign cheated

Bata India Ltd — There product shoes category no.8214942 new SCOreS.1299.00 are very poor quality

I have purchased a pair of bata shoes from BATA INDIA LTD, 36 Paltan Bazar, Dehradun vide their cash memo No.[protected]/1/001 for Rs. 1299.00 on dt.[protected], It is very sorry to say that the quality is so bad that it has been broken from inside within these few days. I am very old customer of bata, but now i should say that now company is not struct to their quality.The shoe category is shown in cm is 8214942. Ab to lagta hai yeh company bhi cheater ho gayi hai.

Bata — sole cracked

I have purchased a shoe from authorized BATA shop at Gumti No. 5 Kanpur. the sole of the shoe got cracked. I approached the dealer but he refuses me to help. So, help me.


Pradeep bhatia
[protected]
Kanpur

Bata — faulty product

f this was the first time a BATA product had failed in the recent times I would have thought that this could be an exception. But this is the second time and I am REALLY disappointed.

This is pertaining to my sandals that I had purchased from Bata Shoe Store, 134 Naveen Market, Kanpur on 23/05/2009. I had issues of shoe bite within the first week and when I had approached the store, I was told that this is common with new sandals and should solved over time. Without giving the matter a second thought I left for my college in Pune. And as luck would have it, on a rainy day while I was travelling to a destination away from my college, the metal clip (pic attached) gave way and I was stranded on the middle of the road.

Had it been a problem with adhesive, I could have considered it to be a problem of rough use. But I can assure you that I do not possess superhuman strength to break metal. Nevertheless, I approached the store once again and I was told to approach the shop with the cash memo and broken metal piece. I was assured that the matter will be resolved if found that it was a case of faulty product and not rough use.
Now since I am studying in Pune and was not inclined to venture outside the campus due to the Swine flu scare, I had to wait till I got back home to Kanpur. Yesterday when I approached the store I was told that the store guarantee was for mere 10 weeks (astonishingly small duration if you trusted the quality of your products) and since it is 6 weeks past that deadline, nothing can be done now.

Now why am I writing this mail? Of course because I want my sandals replaced, but more so because of the feeling of mistrust. Since childhood, my parents have sworn by the quality of BATA products and I have used shoes of no other company during my entire schooling. It was with the same trust that I bought these pair of sandals only to find that the quality was below par and to add to the deceit that the company would choose to ignore the whole thing. I would not use the usual cliche of "I will NEVER buy a BATA product ever again." Rather than worrying about the spilt milk I would take this as an example to warn all of my family and friends of the deplorable state of your products.

What I expect from you is to kindly consider the problem of mine with utmost sincerity and do what you can to make sure that you do not loose another faithful customer like me. In this whole process of retrospection if you think that there is something that you can do to help me out, that will be great.

I really hope that you take this customer fedback seriously.

An unsatisfied customer,

Bata (shoe) — Crack seen in the head of Shoe.

I have Purchased a Shoe from Bata (Shoes) shop , which is situated in malda dist. at Netaji more in the state of west bengal on august month in 2011, but i found that a major problem creat(crack) in the head of shoe. US-8,UK-7,EU-41 [protected]
From,
Subhajit Poddar
C/O- Sri ratan Poddar.
Vill- Kutubpur (Mistripara)
P.O+ Dist- Malda
P.S - English Bazar, state -W.B
Pin- 732101
ph. No-[protected]
E- [protected]@yahoo.com

I have Purchased a Shoe from Bata (Shoes) shop, which is situated in malda dist. at Netaji more in the state of west bengal on month of August in 2011, but i found that a major problem creat(crack) in the head of shoe. US-8, UK-7, EU[protected]

i had purchased shoes from one of the outlet of bata shoes in trivandrum kerala two months before as i am a regular customer to them .few days i found both the soles of the shoes have cracked i went to them & showed they suggested me to file the complaint and will later replace it,.Hope uyou will take speedy action & oblidge thank you.My email id is [protected]@gmail.com

Sir, This happened on 12th Dec 2012, Wednesday...There is no option to edit the complaint so i am posting this comment instead.

Please note that as per the attached bill, I had bought a Quo Vadis sandal from bata at andheri west on 10th November 2007. I wore this for not more than 10 times and I noticed that the sole for the same got weared out. It got spoiled completely.

I took the same to the bata showroom on 5th January 2008. This is less than 2 months after I buy the product.

The person at bata refused to replace the same, eventhough there is a 3 months warranty on the product. Although he was ready to repair the same, which I didn’t accept.

My question to you
1. Why should I accept a defective piece from Bata.
2. Why should I accept a repair if the piece is defective from Bata. A manufacturing defect.
3. After paying the full cost of the product, why should I wear a repaired stuff.

In lieu of the same, I demand a refund towards the cost of the same.

Please note that I shall have to go to the consumer court, if this does not get resolved.

Regards,
Amit Agrawal
Mobile:[protected]

Dear Sir,



This has refer to the purchase I made on 30/08/2009 of Hush puppies.



To my surprise the entire upper leather as well as the sole has got peeled off, of just one foot, the other pair is very much intact.



To my understanding, It clearly seems to be a manufacturing defect.



When I took the same to the show room they mentioned that they can’t take it back.



I am a regular(Almost for 4 years) buyer/user of hush puppies(I bought one yesterday too from the same showroom) I have never faced any problem ever before.



Request your assistance in resolving the same at the earliest

bata,black shoes with lace — manufacturing defect

bata at yediyur branch, bangalore city,karnataka hav sold defective shoes and the manager is refusing to give replacement..pl iniate action...c.t.chandrashekhar

Sir,
I purchased the BATA black colour formal shoes Article number : 85169838 Quantity 1 and net MRP. 1499 /- on 21-Oct-12 from BATA SHOE STORE 4-7-201,GURUDWARA ROAD, HYDERABAD, and it is really disappointing to inform you that on 30-oct-2012 the right shoe sole worn out. I complained to the store manager but he refused to change it and said that he will repair rather to change. He said that you can ask BATA service if they agree he will change it. This is very unfair as after wearing it 6 official days I have to repair the shoes.

Waiting for your quick positive response.

vivek

Hi,
I have purchased a footwear from Bata on 07th April 2013. It got a big crack in the sole and as per warranty of 60 days it should be replaced 100%. When I mailed to Bata consumer service First they said purchase is made 6 months back where as I have provided them with my debit card account statement showing date of purchase. Later they agreed to 75% replacement which should be 100%.
Kindly do the needful.

Ravindra Sarwad
[protected]
ravindra.[protected]@bnymellon.com

Bata — Manufacturing Defect in Shoes

Dear sir,

I have purchased New Shoes from Bata Outlets (Liberty Foot Wear - Rajpipla) on 20 days ago. I regret to inform you that the shoes have been damaged after 10 days use.

Shoes cost Rs. 749.95

I wish to lodge complain against this product No. TN[protected], which is printed on shoes.

Please take necessary action on this defect & advise me what to do ?

Thanks & regards,


Ashish
Mob. No. [protected] / [protected]

BATA / shoes — manufacturing defect

Dear Sir,
I had purchased shoes from BATA store in Jodhpur on 15th January,2011.
within 5 times o[censored]sage, the shoes has been severely damaged from the front side.
Product no is 808-2254.
Accidently, I had misplaced my purchase RECEIPT, so kindly give me a written proof as a mail so that I can get a claim.
Thanking You

Shubham Chouhan
[protected]@gmail.com

Thanks for the useful information.