Bata India Complaints & Reviews

The Bata doen't have intension to deliver the orders because if we call them why it not delivered they cancel the pending orders and simply say it canceled and there is no ontension of other products to deliver. There is no cancel option also.

25.6.2022 E-COMMERCE HOME ORDER
ORDER NUMBER
BW[protected]
PURCHASE CHANNEL
www.bata.in
DELIVERY METHOD
Home Delivery
CONTACT DETAIL
[protected]@gmail.com
[protected]

I have bought a pair of hush puppies sandal. But on receiving I found it was not in a good condition so I initiated a return request. The return pickup was completed on 4th July 2022 but as of today, i .e 15th July 2022. I haven’t received my refund. Every time I call the customer care service of bata they just say that it will take 2-3 more days. I have sent them emails and called them a hundredth time but my issue has not been resolved.

6.7.2022 E-commerce Home Order
Order Number BW[protected]
Purchase Channel www.bata.in
Order Total ₹ 799.20

With reference to the above, I wanted to return the product and buy a bigger size of the same product - snap of product with tag intact attached). Tried returning through the online portal but was getting an error message even after several attempts (screenshot attached).

Mailed this to your customer service email and did not receive any reply. Called your toll free number and all I get is an irritating music.

Please help resolve this issue. Never expected this type of service from a company which I had lots of trust on

Customer Name - Navya Dua
Dear Sir/Ma'am,

Recently I have brought one pair of women shoes from Bata Online but the product doesn't fit.
Then I was trying to returned the product on the same day and but I am not able to proceed the return due to SOME error on site during submitting the return request and while trying the toll free customer care Number for return but no one is responding on the call even after multiple try.

As BATA CLAIM THE HASLFREE ONLINE SERVICES TO CUSTOMERS WITHOUT ASKING THE REASON FOR RETURN THEN WHY IT'S HAPPENING WITH ME. I JUST WANT TO RETURN THE PRODUCT DUE TO SIZE ISSUE THEN WHAT. YOU GUYS ARE BREAKING AND HURTING THE TRUST OF CUSTOMERS.

KINDLY RESLOVED MY PRODUCT RETURNED ISSUE AND REFUND MY MONEY ON MY ORIGINAL MODE.

COUSTOMER
NAVYA DUA

Ordered size 10 shoes, BATA sent me size 7 shoes.
On the website, it says returns within 30 days but its been a week and everyday I've been trying on the website, but it says "cannot process return, error, try again later".
None of the customer care numbers are picking up since days, they are not replying to emails.
Please either refund or send me replacement of right size.

Order code is : BW[protected]

I am shareholder of bata india ltd. Since more than 10 years. Every year i receive two discount coupons entitling me to purchase two pair of footwear at 20% discount. This year i have not received these coupons till date. Please let me know if bata india ltd. Has stopped sending such coupons to shareholders from this year. If not then please look into the matter and send me the discount coupons. My email address is [protected]@gmail.com
Mob: [protected]

I am having a worst experience with Bata right now since i am unable to return 3 products purchased from web site. It doesn’t allow return, replies donot come to the complaints and no one cares when customers is calling them on the customer care number. I have 3 shoes at home with different sizes and want to return but unable to do it.

I went to buy a pair of slippers cost around 550(fresh, no discount) from BATA showroom of Cosmos mall, zirakpur.Next day I went to the store to return it, employee named Ajay did not return the product making all excuses. There is a condition that we can return in next 30 days, but they are not returning it even the next day.
Invoice no. : CM[protected]

I have purchased a pair of sandals from Bata, Mahagun Mall. The strap of the left foot sandal keeps falling after every two minutes making it very uncomfortable to walk. The sole of both of them has given blisters to my soles. What is the option for me now? I can’t wear them anymore.

Hi, I am a shareholder of BATA since last 15 years. Every year I receive discount coupons from BATA . Last coupon I received in Jan 2020 on my email.

Kindly issue BATA discount coupons.@ 20% as done regularly.

I would like to raise complaint against Bata store, Gaur city mall, Noida extension. We chosen one sandal on 30th Jun, 2022 from same Bata store for which they didn't have required size, so they said that we can book that and they will do home delivery. We got sandals in 3-4 days, but it was a defected piece(Photo attached). Then we talked to store and they were OK to replace it but again they sent the same defected piece. This is now very frustrating and hence we are raising this complaint.

Order Id - AI[protected]

Please help to get it resolved asap.

ORDER NUMBER : BW[protected]

I've been trying to return a product bought from Bata online store (website) as it doesn't fits me well. And every time I try to returned it, the site generates an error (see the image).
I mailed them regarding the product replacement and even tried the customer care helpline number. But none of them have been able to solve this issue.

The product is withing the return policy of Bata. And they claimed to get it returned but the website is not reponding to the replacement query.
Kindly get my product returned and refund my money. Or send me a different size of the product.

I purchased a Bata Tan Loafer from Bata.in (i.e online purchase) on 19th June 2022. The product got delivered on 23rd June 2022. Tracking No. [protected] through ECom Express.
The product was as per the specification but was oversized.
Since that day I have been trying to reach Bata Customer care, as is advised online for product return and exchange. I even dropped a mail on customer care. I logged in as a Bata Club Member too for the return of the product. But till date I have failed in all my attempts to reach the Company because there is no response from such a reputed organization. I feel cheated and now I am tired of approaching these people. Need in getting the product returned and get my refund

Hi,

This is SHASHIKIRANA ([protected])

I have bought BATA shoes and i have received damaged product and i requested for product return and refund.
Return has been picked up successfully on 4th June but refund is not initiated till now.
Everytime i call to customer service, i hear from them saying it will be refunded in next 2-3 days. But it didn't happen even after calling 2-3 times week since a month

I really feel extremly sad and hopeless here and lost all faith on BATA

BATA customer service issue raised ref number
Ref. # 275542

I have ordered bata shoes black size 9 but they send kids size 9 size there is no returnoption plz help me
Order ID -BW[protected]
Even i contacted customer care no respone

I purchased a pair of shoes online on 8th May. Since it was not fitting properly, I returned the product and requested a refund. Return was picked up on 27th May and I was promised a refund in 2-3 days. Since then I have followed up 5-6 times (on mail as well as on phone). It has been almost a month but the refund has not been initiated till date.

Order No-BW[protected]
Pay By- BOB credit Card Online
Issue with product- Product doesn't fit
Customer Name -Veena Bhandari
Contact No-[protected]
Dear Sir/Ma'am,

Recently I have brought 3 pairs of women shoes from Bata Online and out of 3 product 1 shoes pairs i.e. BATA BLUE SNEAKER FOR WOMEN, Article N0-[protected] was received on 28th June 2022 but the product doesn't fit.
Then I was trying to returned the product on the same day and till 29th June 2022. but I am not able to proceed the return due to SOME error on site during submitting the return request and while trying the toll free customer care Number for return but no 1 is responding on the call even after multiple try.

As BATA CLAIM THE HASLFREE ONLINE SERVICES TO CUSTOMERS WITHOUT ASKING THE REASON FOR RETURN THEN WHY IT'S HAPPENING WITH ME. I JUST WANT TO RETURN THE PRODUCT DUE TO SIZE ISSUE THEN WHAT. YOU GUYS ARE BREAKING AND HURTING THE TRUST OF CUSTOMERS. FIRST TIME ON ONLINE PURCHASE MY FACING THIS ISSUE.

KINDLY RESLOVED MY PRODUCT RETURNED ISSUE AND REFUND MY MONEY ON MY ORIGINAL MODE.

ALL THE DETAILS OF ORDER MENTION AT THE TOP.

COUSTOMER
CS VEENA BHANDARI

Dear Sir, I had purchased Bata Shoe from Bata.in on 2nd of June 2022 which got delivered on 4-5th of June 2022. I Checked the size and started using the shoes from 10th of June, while walking on the smooth surface like vitrified tiles, It makes squeaking noise which is very uncomfortable, I had sent two mails to bata customer care from my registered email Id on 20th, 21st and 28th of June 2022. Since there was not a single reply I contacted...

I have been to Narayana Guda Bata store Hyderabad, Telangana. Staff informed that shoes for my Son Size not available and suggested we pay for the shoes of 11 at the store and the School shoes 11Numbeted would be delivered to my residential address in three days of time. On 17th i received that the shipment is delayed for unforeseen reasons and would be delivered in next 2 to 3 days. I have kept tracking for the shoes by the tracking number given only message I get is server not responding. Started calling the number provided call centre number so pathetic that when everi call the only response given to me was unable to know the reason and should call them only after 48 hours. I have requested them as my son was not going to school as he was not having any other pair. I have visited the store again on 24th June 2022 and raised a complaint the store person suggested me to cancel the order. I informed him that after waiting for more than 10days how can he be so casual in giving me such order he told that the shoes would be ready in the store and asked me to come again on Monday to collect the same. Today when I visited the store on Monday 27th June 2022 he simple laughs at me and informed he has cancelled the order. And told me that money of 1499/- would be refunded to my account. And told me to shop around in other stores if i would be lucky would be able to find one in the city. Just 10minutes before the amount of only 1472 has been refunded with deducting 27rupees.as charges for 14 days money handling charges and for making me run around the store and make me call the calling centre daily.
Hey g s Praveen Kumar, thanks for shopping at BATA. Your Order of Rs. 1499.00 has been placed against Order ID AI[protected]. Track your order¡ https://bata.omuni.com/orderdetails/AI[protected] . Questions? Call us: [protected].

We purchased three pairs of shoes and chappal from Bata india in orion mAll Bangalore. The cashier charged us Rs 12 for two carry bags. We said we don't need the bags but he refused to talk to us and behaved extremely rudely. Why do we need to pay Rs 12 for just use and through bags. If this isn't resolved. We will go to consumer court.