Submit a Complaint
Claimed

Bata India Complaints & Reviews

www.bata.in
2.5
Updated: Dec 8, 2025
Complaints 2319
Resolved
1160
Unresolved
1159
Good! Bata India values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Bata India step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to Bata India

Having problems with Bata India?

File a complaint and get it resolved by Bata India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Clothing, Shoes & Accessories
Bata India

Bata India reviews & complaints page 11

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
Geetu kaushik
from Hisar, Haryana
Aug 25, 2022
Report
Copy

I have purchased 2 sanadals online from bata on 26 june but I have returned both because one was small in size and another was defected. But till now I have not received my refund, i am calling them from july and August. But every time they reply it will take 2 to 3 days. I am really disappointed with their behaviour. Please take some action. They are very irresponsible.
Bata India customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Akhildaz
    Aug 24, 2022
    Report
    Copy

    I bought a shoe from nearby Bata Showroom. Less than 2 weeks it is peeling off. I changed it because it was under warranty. But that shoe too has now become damaged.What should I do now? Can you help me?
    +1 photos
    Bata India customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sparsh17
      Aug 24, 2022
      Report
      Copy

      I have purchased Bata product from Myntra and the sole was removed from the sandals within 1.5 months of purchase and Both Bata and Myntra refused to assist me.
      Bata India customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Amit Kumar Mathur
        Aug 24, 2022
        Report
        Copy

        I am a share holder of BATA, this year we haven’t received 20% discount coupons as we use to get every year
        Bata India customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          srinivas.nrt
          Aug 24, 2022
          Report
          Copy

          Ordered 3 pair of shoes/sandals on 12th August 2022.

          One of the shoe is not fit into my foot and another one is received in a bad condition. I Requested Bata to exchange/return the products.

          I am continuously following up with Bata customer care.
          But so far no action from BATA.
          Bata India customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Ashish5227
            from Lucknow, Uttar Pradesh
            Aug 23, 2022
            Report
            Copy

            Address: 31 Manas nagar krishna nagar lucknow

            Sar hamare sandal ka rubber sole bahut kharab hai jisko hamne bahut kam istemaal kiya fir bhi kharab ho gaya please usko replace karwaye
            Bata India customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              Pooja1979
              Aug 21, 2022
              Report
              Copy

              I had bought a product from Bata India last year and had to return it due to quality issue around 25 Jul 2021.They provided a reference number 81297 on 25th July for resolution and later 81285 on 5th Aug. You need to do so many calls to Bata for a resolution and multiple emails.

              For another product I had raise a concern in Sept 2021 and got a reference number # 107701. Followed up for 3 months and last email I received from Bata on 26th Dec with the same message that we need to wait for 4-5 days. Finally I stopped following up.

              Now I have another issue from Bata where I had raised a compliant on 24th July... reference number 328179, and i am following up even today that we will get a resolution in 4-5 days.

              I have no clue how to escalate and get a resolution from Bata.
              Bata India customer support has been notified about the posted complaint.
              View replies
              Today Bata closed the ticket without any resolution.

              No resolution for my request (# 81297, # 81285, #107701, 328179) - Comment #4040727 - Image #0
              Reply
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Shubham Tanwar 3020
                Aug 20, 2022
                Report
                Copy

                Address: Bata India Ltd. 418/02, Bata house Sector 17, Opposite MDI Gurugram 122001 Haryana India

                I ordered Bata shoes on 5th, July, 2022 and after few days, I received the shoes and they were not of my size so I immediately called them back and asked for refund. They picked up the order next day and told me that I will be receiving a payment link in few days. And after few days, I received a payment link in which I mentioned my UPI id. And still didn't got the refund. It has been above one month. They are giving me excuses and not giving me my money. Every time I call them, they tell me to call again after 3 days. And they don't even share relevant information. I should seriously say that, don't buy Bata product. I repeat don't buy BATA products.
                reference number: 312193

                Bata, I you are reading this then let me tell you that, YOUR SERVICE SUCKS...!!
                Bata India customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  K
                  kdsrahi
                  Aug 18, 2022
                  Report
                  Copy

                  Dear Sir

                  I purchased Hush Puppies Shoes on 26th Jun from bata store. Everytime i wear it, my socks get blackened from front (near tips of my fingers). Please replace my shoes or Refund my amount

                  Regards,
                  Bata India customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Ashwini Bhadale
                    Aug 17, 2022
                    Report
                    Copy

                    Address: Dadar,Mumbai,Maharashtra India

                    I have recently purchased foot wear from Bata India and for the carry bag they have charged Rs 4. According to terms and condition it should be cost free.I think Bata is a international brand and by law it's illegal to charge for carry bag.
                    Bata India customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      J
                      Jayeshhai
                      from Ahmedabad, Gujarat
                      Aug 17, 2022
                      Report
                      Copy

                      Address: GF- 03. &#034 , ANANDNAGAR ROAD, VEJALPUR , AHMEDABAD -380015
                      Website: [email protected]

                      I want a cancel the occcupier name of BATA INDIA LIMITED
                      TENAMENT NO:- [protected]
                      COMPLAINT NO:[protected]-0343
                      Bata India customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        I
                        Iqra Fatimaaaa
                        from Saharanpur, Uttar Pradesh
                        Aug 17, 2022
                        Report
                        Copy

                        Last month in July, I bought a Bata sport show worth 2000 from fresh collection with no sale discounts from Delhi Sarojini Market Bata Store. Within a week it's base sole came off and also the covering of the back counter in the sole.

                        It's highly embarrassing and disappointing to see Bata shoes serving such bad quality despite paying full MRP. I and my family have trusted Bata since decades. It seems now we should stop buying from them.
                        Please either exchange the item or refund my money!
                        Bata India customer support has been notified about the posted complaint.
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          Mathew121
                          Aug 17, 2022
                          Report
                          Copy

                          Address: Kerala

                          I'm working in bata, Kerala I'm a staff of the store i have a complaint against for High working hours in bata we works for 11 hours like from 9:30 to 8:30 .in Indian labour act the the daily working is 8 hours please help us with it ke
                          Bata India customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            Kusuma Shree N
                            Aug 12, 2022
                            Report
                            Copy

                            Address: Banglore
                            Website: www.boat-lifestyle.com/apps/ret

                            I had ordered boat stone 135 - bold blue
                            I don't want to buy this product.
                            My order ID is #2591051
                            Please cancel the order
                            I have sent them immediately a cancel request email to them but they didn't respond to it till now.
                            I called to costumer care number also but there was no use.
                            -Kusuma Shree N
                            +1 photos
                            Bata India customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              C
                              [email protected]
                              from Hyderabad, Andhra Pradesh
                              Aug 12, 2022
                              Report
                              Copy

                              Address: hyderabad
                              Website: bata.in

                              Hi,
                              I purchased the product on[protected] order no is
                              DC[protected].My product color has been faded out. Called to customer care they told only 3 months warranty for product. The product quality is only 3 months for Bata.
                              +1 photos
                              Bata India customer support has been notified about the posted complaint.
                              Aug 12, 2022
                              Updated by [email protected]                               its not been 1 year.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                N
                                Nady Prince
                                from Chennai, Tamil Nadu
                                Aug 11, 2022
                                Report
                                Copy

                                Waiting damaged product pick up, been two weeks no response despite giving updated address.

                                Reference #: 326087
                                Bata India customer support has been notified about the posted complaint.
                                Aug 16, 2022
                                Updated by Nady Prince                                 Still no update from Bata India, and no return happened.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  swatimm
                                  Aug 9, 2022
                                  Report
                                  Copy

                                  Address: 27B Camac Street 1st Floor Kolkata - India

                                  I ordered the product from Bata India.
                                  And requested for return, It is not getting picked from last once.
                                  I have been calling consistently and every time i get the response it will be done mam,
                                  But nothing has been done till no.
                                  I m raising the official complain against Bata India.
                                  Please see the attached screenshots the response from bata.
                                  Around 10 different days I have requested them.
                                  +5 photos
                                  Bata India customer support has been notified about the posted complaint.
                                  View replies
                                  I am facing the same issue with the damaged product as well. I am waiting for them to respond! Neither product picked nor finding any response
                                  . please help to approach grievances official of bata or this forum.

                                  reference
                                  ;326087
                                  Reply
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    C
                                    Chetan_kr
                                    from Hubli, Karnataka
                                    Aug 8, 2022
                                    Report
                                    Copy

                                    I purchased the V voucher from GYFTR for Hush puppies worth Rs5000, I was at the store to purchase the products, during the billing when I produced the vouchers the error message was "Voucher already redeemed"
                                    Store Name : Hush Puppies, Hubli 580023
                                    Case # 335611
                                    Case raised on 1st Aug 2022
                                    Resolution time promised 2-3 working days .
                                    +1 photos
                                    Bata India customer support has been notified about the posted complaint.
                                    Aug 08, 2022
                                    Updated by Chetan_kr                                     Its come to a point of harassment by BATA / Hush Puppies customer service. Please Help!!
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      J
                                      jkumar008
                                      from kannur, Kerala
                                      Aug 7, 2022
                                      Report
                                      Copy

                                      To Whom It May Concern: I have purchased the above prepaid order BW[protected] and was not delivered and got returned to the Bata Online Store, I have been writing several time to the Customer Care either to substitute my order or Refund. After so many mails I got a mail from Mansi stating some one will respond shortly under reference number 284013, later nobody contacted me and later an email came stating Ticket Closed. I have been a client with Bata and did not expect such irresponsibility from a reputed firm like Bata. My name is Jyothish Kumar and my number is [protected] and my email is [protected]@gmail.com. Really bad experience. The call center nobody respond as well.
                                      Bata India customer support has been notified about the posted complaint.
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        Amar7478
                                        Aug 6, 2022
                                        Report
                                        Copy

                                        I had ordered 3 product on[protected] but it had been 30 days but 2 products are not delivered order number - BW[protected]
                                        Bata India customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          ShoppersStop.com
                                          1.5
                                          (729)
                                          Crocs India
                                          1
                                          (499)
                                          Vijayalakshmi Silks
                                          2.5
                                          (2)