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Bata India Complaints & Reviews

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2.5
Updated: Feb 22, 2026
Complaints 2324
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1160
Unresolved
1164
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Clothing, Shoes & Accessories
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Bata India reviews & complaints page 11

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S
Sailesh Seshu
from New Delhi, Delhi
Sep 3, 2022
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Most inferior product. Purchased 2 pairs of school shoes for my kids that didn't last for 2 days for both my kids - the sole came off. The shoes were purchased online, based on direction from Bata showroom in Total Mall on Sarjapur road, Bangalore.
They are not offering refunds or replacement of this worst quality school shoes. Pathetic customer service and very arrogant staff when we went to seek explanation for the poor quality.
Bata India customer support has been notified about the posted complaint.
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    H
    Hima Harikrishnan
    from Belgaum, Karnataka
    Sep 1, 2022
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    I had purchased a shoes online on 7th June. The size was smaller and I had to return it (on 17th June). I haven't received refund even after 3 months. I have contacted customer care both by phone and by mail multiple times. Every time they promise a refund in 24 hours.

    Order id# BW[protected]
    Reverse pickup reference no. AWB[protected]
    Complaint reference # 279714
    Bata India customer support has been notified about the posted complaint.
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      I
      I Murali Mohan
      from RAJAPALAYAM, Tamil Nadu
      Aug 31, 2022
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      Address: Rajapalayam
      Website: Bata Webside

      Reference: Order Reference No.BW[protected] Dated: 27/07/2022

      With reference to the above Order No, i have received the wrong product on 01/08/2022 which is not matching with my order and same has been returned by me on 02/08/2022 (Pick up reference no. DLVPC[protected] ) to Blue dart (AWB[protected].

      It is nearly one month going to complete; my payment has not been refunded to my account. I have been follow-up with more than 25 days with Customer care. The responds is no proper response from your end. And I really fed-up with your customer care. They still dragging my refund (Ref No:335639). So, I am writing this email to directly to Bata.

      Finally, i have decided to Sue you by filing complaint against your company .

      Please take necessary step to get my refund, Otherwise i will go to consumer court.
      Bata India customer support has been notified about the posted complaint.
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        J
        Jayeshhai
        from Ahmedabad, Gujarat
        Aug 30, 2022
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        Address: FF-11 A- New York Tower Thaltej , Ahmedabad
        Website: [email protected]

        I want a remove an Occupier name
        Tenament No:- [protected]
        Bata India customer support has been notified about the posted complaint.
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          S
          Sanjana harkawat
          from Indore, Madhya Pradesh
          Aug 28, 2022
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          I am shareholder of @Bata India Ltd. Every year @Bata India Ltd. sends two discount coupons entitling me to purchase two pair of footwear at 20% discount. This year i have not received these coupons till date.
          Please let me know if bata india ltd. has stopped sending such coupons to shareholders from this year. If not then please look into the matter and send me the discount coupons.
          My email address is [protected]@gmail.com
          Bata India customer support has been notified about the posted complaint.
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            G
            Geetu kaushik
            from Hisar, Haryana
            Aug 25, 2022
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            I have purchased 2 sanadals online from bata on 26 june but I have returned both because one was small in size and another was defected. But till now I have not received my refund, i am calling them from july and August. But every time they reply it will take 2 to 3 days. I am really disappointed with their behaviour. Please take some action. They are very irresponsible.
            Bata India customer support has been notified about the posted complaint.
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              A
              Akhildaz
              Aug 24, 2022
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              I bought a shoe from nearby Bata Showroom. Less than 2 weeks it is peeling off. I changed it because it was under warranty. But that shoe too has now become damaged.What should I do now? Can you help me?
              Bata India customer support has been notified about the posted complaint.
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                S
                Sparsh17
                Aug 24, 2022
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                I have purchased Bata product from Myntra and the sole was removed from the sandals within 1.5 months of purchase and Both Bata and Myntra refused to assist me.
                Bata India customer support has been notified about the posted complaint.
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                  A
                  Amit Kumar Mathur
                  Aug 24, 2022
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                  I am a share holder of BATA, this year we haven’t received 20% discount coupons as we use to get every year
                  Bata India customer support has been notified about the posted complaint.
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                    S
                    srinivas.nrt
                    Aug 24, 2022
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                    Ordered 3 pair of shoes/sandals on 12th August 2022.

                    One of the shoe is not fit into my foot and another one is received in a bad condition. I Requested Bata to exchange/return the products.

                    I am continuously following up with Bata customer care.
                    But so far no action from BATA.
                    Bata India customer support has been notified about the posted complaint.
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                      A
                      Ashish5227
                      from Lucknow, Uttar Pradesh
                      Aug 23, 2022
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                      Address: 31 Manas nagar krishna nagar lucknow

                      Sar hamare sandal ka rubber sole bahut kharab hai jisko hamne bahut kam istemaal kiya fir bhi kharab ho gaya please usko replace karwaye
                      Bata India customer support has been notified about the posted complaint.
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                        P
                        Pooja1979
                        Aug 21, 2022
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                        I had bought a product from Bata India last year and had to return it due to quality issue around 25 Jul 2021.They provided a reference number 81297 on 25th July for resolution and later 81285 on 5th Aug. You need to do so many calls to Bata for a resolution and multiple emails.

                        For another product I had raise a concern in Sept 2021 and got a reference number # 107701. Followed up for 3 months and last email I received from Bata on 26th Dec with the same message that we need to wait for 4-5 days. Finally I stopped following up.

                        Now I have another issue from Bata where I had raised a compliant on 24th July... reference number 328179, and i am following up even today that we will get a resolution in 4-5 days.

                        I have no clue how to escalate and get a resolution from Bata.
                        Bata India customer support has been notified about the posted complaint.
                        View replies
                        Today Bata closed the ticket without any resolution.
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                          S
                          Shubham Tanwar 3020
                          Aug 20, 2022
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                          Address: Bata India Ltd. 418/02, Bata house Sector 17, Opposite MDI Gurugram 122001 Haryana India

                          I ordered Bata shoes on 5th, July, 2022 and after few days, I received the shoes and they were not of my size so I immediately called them back and asked for refund. They picked up the order next day and told me that I will be receiving a payment link in few days. And after few days, I received a payment link in which I mentioned my UPI id. And still didn't got the refund. It has been above one month. They are giving me excuses and not giving me my money. Every time I call them, they tell me to call again after 3 days. And they don't even share relevant information. I should seriously say that, don't buy Bata product. I repeat don't buy BATA products.
                          reference number: 312193

                          Bata, I you are reading this then let me tell you that, YOUR SERVICE SUCKS...!!
                          Bata India customer support has been notified about the posted complaint.
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                            K
                            kdsrahi
                            Aug 18, 2022
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                            Dear Sir

                            I purchased Hush Puppies Shoes on 26th Jun from bata store. Everytime i wear it, my socks get blackened from front (near tips of my fingers). Please replace my shoes or Refund my amount

                            Regards,
                            Bata India customer support has been notified about the posted complaint.
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                              A
                              Ashwini Bhadale
                              Aug 17, 2022
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                              Address: Dadar,Mumbai,Maharashtra India

                              I have recently purchased foot wear from Bata India and for the carry bag they have charged Rs 4. According to terms and condition it should be cost free.I think Bata is a international brand and by law it's illegal to charge for carry bag.
                              Bata India customer support has been notified about the posted complaint.
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                                J
                                Jayeshhai
                                from Ahmedabad, Gujarat
                                Aug 17, 2022
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                                Address: GF- 03. &#034 , ANANDNAGAR ROAD, VEJALPUR , AHMEDABAD -380015
                                Website: [email protected]

                                I want a cancel the occcupier name of BATA INDIA LIMITED
                                TENAMENT NO:- [protected]
                                COMPLAINT NO:[protected]-0343
                                Bata India customer support has been notified about the posted complaint.
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                                  I
                                  Iqra Fatimaaaa
                                  from Saharanpur, Uttar Pradesh
                                  Aug 17, 2022
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                                  Last month in July, I bought a Bata sport show worth 2000 from fresh collection with no sale discounts from Delhi Sarojini Market Bata Store. Within a week it's base sole came off and also the covering of the back counter in the sole.

                                  It's highly embarrassing and disappointing to see Bata shoes serving such bad quality despite paying full MRP. I and my family have trusted Bata since decades. It seems now we should stop buying from them.
                                  Please either exchange the item or refund my money!
                                  Bata India customer support has been notified about the posted complaint.
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                                    M
                                    Mathew121
                                    Aug 17, 2022
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                                    Address: Kerala

                                    I'm working in bata, Kerala I'm a staff of the store i have a complaint against for High working hours in bata we works for 11 hours like from 9:30 to 8:30 .in Indian labour act the the daily working is 8 hours please help us with it ke
                                    Bata India customer support has been notified about the posted complaint.
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                                      K
                                      Kusuma Shree N
                                      Aug 12, 2022
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                                      Address: Banglore
                                      Website: www.boat-lifestyle.com/apps/ret

                                      I had ordered boat stone 135 - bold blue
                                      I don't want to buy this product.
                                      My order ID is #2591051
                                      Please cancel the order
                                      I have sent them immediately a cancel request email to them but they didn't respond to it till now.
                                      I called to costumer care number also but there was no use.
                                      -Kusuma Shree N
                                      Bata India customer support has been notified about the posted complaint.
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                                        C
                                        [email protected]
                                        from Hyderabad, Andhra Pradesh
                                        Aug 12, 2022
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                                        Address: hyderabad
                                        Website: bata.in

                                        Hi,
                                        I purchased the product on[protected] order no is
                                        DC[protected].My product color has been faded out. Called to customer care they told only 3 months warranty for product. The product quality is only 3 months for Bata.
                                        Bata India customer support has been notified about the posted complaint.
                                        Aug 12, 2022
                                        Updated by [email protected]                                         its not been 1 year.
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