Claimed

Bata India Complaints & Reviews

2.6
Last updated Apr 1, 2024
Complaints 2305
Resolved
1158
Unresolved
1147
Quick Links
Statistics
Share
Contacts

File a complaint to Bata India

Having problems with Bata India?

File a complaint and get it resolved by Bata India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Bata India
Customer Service Contacts

Bata India Phone Numbers

Toll free
1800 419 2282
354
167
Phone
+91 44 6636 9486
201
119

Bata India Website

Bata India Head Office Address

No 370 SAI Towers, Arcot Road, Kodambakkam
Chennai
Chennai District
Tamil Nadu
India
600024

Bata India reviews & complaints page 11

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
from Hyderabad, Andhra Pradesh
Aug 12, 2022
Aug 12, 2022
This thread was updated on Aug 12, 2022
Report
Copy

Product quality is not good

Address:hyderabad
Website:bata.in

Hi,
I purchased the product on[protected] order no is
DC[protected].My product color has been faded out. Called to customer care they told only 3 months warranty for product. The product quality is only 3 months for Bata....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nady Prince
from Chennai, Tamil Nadu
Aug 11, 2022
Aug 16, 2022
This thread was updated on Aug 16, 2022
Report
Copy

Refund Issue & Damaged Product

Waiting damaged product pick up, been two weeks no response despite giving updated address.

Reference #: 326087...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
swatimm
Aug 9, 2022
Aug 11, 2022
This thread was updated on Aug 11, 2022
Report
Copy

Footwear Return not getting picked up and Not getting refund

Address:27B Camac Street 1st Floor Kolkata - India

I ordered the product from Bata India.
And requested for return, It is not getting picked from last once.
I have been calling consistently and every time i get the response it will be done mam,
But nothing has been done till no.
I m raising the official complain against Bata India.
Please see the attached screenshots the response from bata.
Around 10 different days I have requested them....
+5 photos
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
C
Chetan_kr
from Hubli, Karnataka
Aug 8, 2022
Aug 8, 2022
This thread was updated on Aug 8, 2022
Report
Copy

Voucher Invalid

I purchased the V voucher from GYFTR for Hush puppies worth Rs5000, I was at the store to purchase the products, during the billing when I produced the vouchers the error message was "Voucher already redeemed"
Store Name : Hush Puppies, Hubli 580023
Case # 335611
Case raised on 1st Aug 2022
Resolution time promised 2-3 working days ....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jkumar008
from kannur, Kerala
Aug 7, 2022
Report
Copy

Online purchase - Not delivered nor refunded BW39322200203609

To Whom It May Concern: I have purchased the above prepaid order BW[protected] and was not delivered and got returned to the Bata Online Store, I have been writing several time to the Customer Care either to substitute my order or Refund. After so many mails I got a mail from Mansi stating some one will respond shortly under reference number 284013, later nobody contacted me and later an email came stating Ticket Closed. I have been a...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Amar7478
Aug 6, 2022
Report
Copy

Product is not delivered

I had ordered 3 product on[protected] but it had been 30 days but 2 products are not delivered order number - BW[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shiva2shetty
from Hyderabad, Andhra Pradesh
Aug 6, 2022
Report
Copy

Refund issue for the returned product

Website:bata.in

Purchased shoes on 22/06 and received item on 01/07 and initiated return request on the same day due to size issue. Till date Bata did not arrange pickup for my item and holding my money without refund. Its been more than a month now and I've been communicated with customer service so many times and every time I get same response saying that it will be processed in 1-2 days. Attaching the mail update details by Bata. There is no promising...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
satyajitk
from Digboi, Assam
Aug 5, 2022
Report
Copy

Trying to get my Refund

After returning a pair of shoe due to size issue, on 30th June, it's been more than a month i haven't got any pay u link. I have been calling them for refund every 2 or 3 days. when called all they say is "finance department is unable to create payu link due to technical issues, just wait for more 2 or 3 days, your will get your payu link. It's
5th Aug 2022, still I haven't received any mail or sms containing payu link. reference...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sonia Dhariwal
from Gurugram, Haryana
Aug 4, 2022
Sep 23, 2022
This thread was updated on Sep 23, 2022
Report
Copy

ORDER ID- AI3056220000121 and AI3056220000120

Address:GURGAON

I had placed orders ( AI[protected] and AI[protected] from Gurgaon -BATA City center MG road on 7th of July and payment was made on the spot for both items.
On 11th of July had received a confirmation SMS on my registered mobile that delivery is delayed.
Later it was confirmed dvi SMS and EMAIL that orders has been cancelled due to high demand.
All of this was fine, until I had started process for initiating refund....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mohsinmansuri
Aug 3, 2022
Report
Copy

Refund for order no delivered

Order Date # 29 June 2022
Refund promised date # 13 July 2022

No refund received

Every time I call customer care they say they will refund in 2-3 days, still I have not received the refund

I have been following the matter for the last 20 days & still there is no refund for the amount 1499.40.

Order Id # BW[protected]
Article # [protected]

First mail...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
eceengineer04
from Gurugram, Haryana
Aug 1, 2022
Report
Copy

Damaged Product Shipped

I have ordered Bata slippers at store at MGF metropolitan Mall, Gurgaon for home delivery.

I have received damaged product.

I have contacted Bata customer care but no productive response received.

I expect Bata to do replacement or refund.

@Bata Pls don't say to visit the store, I can't waste time and money in visiting the store, when it is completely your fault.

Regards,...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sarvideepu
from New Delhi, Delhi
Aug 1, 2022
Report
Copy

Can't able to return the product

Recently I have bought BATA sandal, was received on 25th July 2022 but the product doesn't fit as well not good to me...Then I was trying to returned the product on the same day and till 1st August 2022. but I am not able to proceed the return due to SOME error on site during submitting the return request... i also mailed to bata customer care about this problem... i get back mail to your ticket has closed......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jangrajoop
from Roorkee, Uttarakhand
Jul 30, 2022
Report
Copy

Unable to return the product

The product I got does not fit so I want to return it . but it keep showing error when I return...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mamta297
from Hyderabad, Telangana
Jul 30, 2022
Report
Copy

Refund grievance

I had purchase a shoe from online Bata store.the same wa delivered on 9 th July .I had written to bata customer care for refund.the reverse pick up was done.howevet I have no response to my refund request. each time i send a mail with my ticket id i get a new ticket id.and when i call they tell me to wait 3 to 4 days without sending a written confirmation.i have received no commitment till date regarding my refund .i would appreciate your...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ajjupillu
from Pune Metropolitan Area, Maharashtra
Jul 29, 2022
Jul 29, 2022
This thread was updated on Jul 29, 2022
Report
Copy

Online purchased sandals

- date of incidetnt - may2022
- i ordered sandle from bata online store, then sandle didnt fit me.. asked then to return... i had maild them sandle details, images..they said we will arrenge pick up within 4-5 days but its been a 2 months no one came for pick up.. i called them 4 to 5 times but always they said pickup within 4-5 days.. no one came to pickup.. and everytime i called they only told will arrenge pickup within 5-6 days....
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bata1234
Jul 28, 2022
Report
Copy

Return accepted but NO Pick Up

Purchased school shoes online ; size was as measured in the Bata shop a few days back. However, found the shoes were not fit. Requested for return and the customer care accepted it and confirmed it through an email.

Despite several follow ups, no one has picked up the shoes. Each time we call the customer care, they promise to pick up. But no one turns up. WORST EVER Experience from Bata !!!

Order number - BW[protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sumedha Yadav
Jul 25, 2022
Jul 25, 2022
This thread was updated on Jul 25, 2022
Report
Copy

Two times payment

Address:Sector 30 Chandigarh India 160030

I have purchased Bata shoes from BATA showroom sector 17 Chandigarh..
.I have made payment through gpay ..it worked ...and also used PayTM it also worked...two times payment done...please refund my money back... through GPay..
Thanks...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Shahida hamid
from Bandipora, Jammu and Kashmir
Jul 25, 2022
Report
Copy

Got used product

I had never thought that the so called brand bata will send me used product today i bought a pair of sandals for my father I was excited but I got a product looks like It had been wored for a year by someone I was trying to return it on their site but I was unable as they are showing some type of error I try to mail as well as call but no response from them I want them to refund my money ...why are you cheating on people who trust on you...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RemyaRamachandran
Jul 25, 2022
Report
Copy

School Shoes

Address:Ernakulam

I bought black school shoes for my kids. It is not even 2 months and the upper part of the shoe is torn. It is completely of no use now and I have to buy another pair for both my kids....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Konika Jain
Jul 23, 2022
Report
Copy

Return request not working

Bata India — Online purchase of ladies sneakers
26.6.2022 E-COMMERCE HOME ORDER
ORDER NUMBER: BW[protected]
Purchase Channel www.bata.in
Order Total ₹ 509.10

With reference to the above, I tried to return the products (3), as one product is looking old and other two have size issues. Snap of product with tag intact attached). Tried returning through the online portal within 30 days of return...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy