Bata India Complaints & Reviews

Recently I have bought BATA sandal, was received on 25th July 2022 but the product doesn't fit as well not good to me...Then I was trying to returned the product on the same day and till 1st August 2022. but I am not able to proceed the return due to SOME error on site during submitting the return request... i also mailed to bata customer care about this problem... i get back mail to your ticket has closed...

The product I got does not fit so I want to return it . but it keep showing error when I return

I had purchase a shoe from online Bata store.the same wa delivered on 9 th July .I had written to bata customer care for refund.the reverse pick up was done.howevet I have no response to my refund request. each time i send a mail with my ticket id i get a new ticket id.and when i call they tell me to wait 3 to 4 days without sending a written confirmation.i have received no commitment till date regarding my refund .i would appreciate your help in this regards

- date of incidetnt - may2022
- i ordered sandle from bata online store, then sandle didnt fit me.. asked then to return... i had maild them sandle details, images..they said we will arrenge pick up within 4-5 days but its been a 2 months no one came for pick up.. i called them 4 to 5 times but always they said pickup within 4-5 days.. no one came to pickup.. and everytime i called they only told will arrenge pickup within 5-6 days.

Purchased school shoes online ; size was as measured in the Bata shop a few days back. However, found the shoes were not fit. Requested for return and the customer care accepted it and confirmed it through an email.

Despite several follow ups, no one has picked up the shoes. Each time we call the customer care, they promise to pick up. But no one turns up. WORST EVER Experience from Bata !!!

Order number - BW[protected]
Reference 314206

Received 7 july. Return accepted by customer care on 12 july.

Followed up with customer care - 5 to 6 times; only response was that it will get picked up within 2 to 3 working days

I have purchased Bata shoes from BATA showroom sector 17 Chandigarh..
.I have made payment through gpay ..it worked ...and also used PayTM it also worked...two times payment done...please refund my money back... through GPay..
Thanks

I had never thought that the so called brand bata will send me used product today i bought a pair of sandals for my father I was excited but I got a product looks like It had been wored for a year by someone I was trying to return it on their site but I was unable as they are showing some type of error I try to mail as well as call but no response from them I want them to refund my money ...why are you cheating on people who trust on you ...I will never ever buy from bata

I bought black school shoes for my kids. It is not even 2 months and the upper part of the shoe is torn. It is completely of no use now and I have to buy another pair for both my kids.

Bata India — Online purchase of ladies sneakers
26.6.2022 E-COMMERCE HOME ORDER
ORDER NUMBER: BW[protected]
Purchase Channel www.bata.in
Order Total ₹ 509.10

With reference to the above, I tried to return the products (3), as one product is looking old and other two have size issues. Snap of product with tag intact attached). Tried returning through the online portal within 30 days of return...

I have a concern regarding my return with Order Id - BW[protected] and Sub Order Id - BW[protected]. I created the return request on Monday which is 11 July and till now there is no update on the same, I want to add that the order is picked from the address on the same date, and till now it's been 11 days no update and the return product has delivered to bata warehouse on 18th of July. for proof (Dear customer, your Bata Reverse pickup...

BATA INDIA - CHEATS out - NO REFUND

This is a mail sent to Bata

Hi,
My ref number is #280101

05 June - bought the product
09 June - delivered - immediately called+sent a mail with picture for return and refund
10 June - return picked up
13 June - called to confirm and was informed by customer care executive that accounts team will send the Payment link via mail on 15 June.
17 June - Called and spoke to an unresponsive executive who rudely said “nothing can be done you will have to wait till 22 June. (5 days for the accounts team to send the link)
22 June - called and was informed by customer care executive that they are working on it.
28 June - Till this morning. No information about my refund.

Is your accounts team so unresponsive ? Utterly disappointed.

Will you take nearly a month to refund your customer?

What business practice is this?

You got your product, now where is my money?

As promised from your side NO ONE CALLED on 07/07/2022.

And as I was speaking to your customer service Suryansh, he disconnected the call.

1. It has been 1.5 months and still you are not refunding the money back.
2. I have sent the product, sent the pictures, sent all details asked by you all.
The customer service person rudely asked for pics doubting the product would be used ( keeping him online I sent the mail with pictures proving the product to be new unused and tags not ripped)

3. I have been constantly following up.
4. The standard response I get is the ACCOUNTS DEPARTMENT has sown server issues, so they cannot generate the payment link. And it would take another 3-5 days for tej accounts department to send the link.
5. In one of your mails your supervisor promised for a call back on 7 July 2022
6. Today is 21 July 2022 and no one has called or mailed or returned the money.
7. Is it right to keep another persons money?
8. Is it right to get the product and not return tej money?
9. Not everyone has time to keep following you, calling and staying in line till you verify for around 28 minutes for each call, I must have called 19 time in total.

Why are you cheating and Absolute horrible customer service.

Warm Regards,

I had placed order of two shoes worth INR 1499 & INR 1599, via BATA.In on 10th June 2022 and on receiving the same, they were returned promptly. Bata send me a Pay u link for refund which was non operational and since then I have been continuously following up with customer service for refund. they even asked me to submit a cancelled check copy for manual refund which was done promptly. My Case # with BATA is 286387 and now the customer service has stopped answering my calls. I have all phone recordings of their customer support representatives and Escalation desk executives as well their emails confirming that the refund will be done by 15th July.
Its come to a point of harassment by BATA customer service. Please Help!!

Respected sir
I am writing this letter to you to complain about the poor quality of the material used I observed in the shoes I recently bought.

Respected, sir
my name is Raju Kaushik and I had I bought a pair of shoes from your Hush puppies shop No C-7 Cannaught place new delhi on 04 /06/2022. The total billing amount paid was 4999. I made payment for the purchase via Debit card. The model name of the shoes bought is 824 6768 and Invoice number is #CM[protected] and size no 8.

I regret to inform you that the product with such a good MRP turned out to be poor in quality. The sole of the shoe was damaged in 10 days. Then I go to your shop. The shop manager told me that we would repair this shoe and on June 14th I gave my shoe to stick it. And he returned the shoes to me on 28th June and that too with Fevikwik. Then I told the shop manager that you are giving me back shoes worth 5000 rupees by pasting 5 rupees feviquick, I can't take it. Give me my money back then they told me sir we can't return the money. You take this credit note and buy shoes from anywhere else. Then I go to the store for several hush puppies.

DLF Promenade, South Ex, Lajpat Nagar, Noida GIP Mall But worn and old shoes are available in all stores, being a regular buyer of your branded products it becomes difficult for me to accept the product received. please give me my money back. I am very tired. By checking online and visiting your shops. And my last complaint number is 318251
I request you to kindly look into the matter and do the needful. I look forward to your quick and positive response.
Thankyou

I am deprived of Bata shareholders' discount coupons since last three years.
This is to request Bata India Ltd to arrange immediate dispatch of coupon .
My DP ID No : IN[protected] ICICI Bank )
Email ID : [protected]@rediffmail.com.
With thanks and regards
Susanta k Chakraborty

I am having a worst experience with Bata right now.
I bought my daughter school shoes from Bata Shoe Store, Kalkaji, K-104, New Delhi.
Invoice No. CM[protected]
Date of purchase: 23.03.2022
Maximum used two months, the shoes sole in open and the shoes very sub-standard quality.
The store manager denied to replace the same.

The Bata doen't have intension to deliver the orders because if we call them why it not delivered they cancel the pending orders and simply say it canceled and there is no ontension of other products to deliver. There is no cancel option also.

25.6.2022 E-COMMERCE HOME ORDER
ORDER NUMBER
BW[protected]
PURCHASE CHANNEL
www.bata.in
DELIVERY METHOD
Home Delivery
CONTACT DETAIL
[protected]@gmail.com
[protected]

I have bought a pair of hush puppies sandal. But on receiving I found it was not in a good condition so I initiated a return request. The return pickup was completed on 4th July 2022 but as of today, i .e 15th July 2022. I haven’t received my refund. Every time I call the customer care service of bata they just say that it will take 2-3 more days. I have sent them emails and called them a hundredth time but my issue has not been resolved.

6.7.2022 E-commerce Home Order
Order Number BW[protected]
Purchase Channel www.bata.in
Order Total ₹ 799.20

With reference to the above, I wanted to return the product and buy a bigger size of the same product - snap of product with tag intact attached). Tried returning through the online portal but was getting an error message even after several attempts (screenshot attached).

Mailed this to your customer service email and did not receive any reply. Called your toll free number and all I get is an irritating music.

Please help resolve this issue. Never expected this type of service from a company which I had lots of trust on

Customer Name - Navya Dua
Dear Sir/Ma'am,

Recently I have brought one pair of women shoes from Bata Online but the product doesn't fit.
Then I was trying to returned the product on the same day and but I am not able to proceed the return due to SOME error on site during submitting the return request and while trying the toll free customer care Number for return but no one is responding on the call even after multiple try.

As BATA CLAIM THE HASLFREE ONLINE SERVICES TO CUSTOMERS WITHOUT ASKING THE REASON FOR RETURN THEN WHY IT'S HAPPENING WITH ME. I JUST WANT TO RETURN THE PRODUCT DUE TO SIZE ISSUE THEN WHAT. YOU GUYS ARE BREAKING AND HURTING THE TRUST OF CUSTOMERS.

KINDLY RESLOVED MY PRODUCT RETURNED ISSUE AND REFUND MY MONEY ON MY ORIGINAL MODE.

COUSTOMER
NAVYA DUA

Ordered size 10 shoes, BATA sent me size 7 shoes.
On the website, it says returns within 30 days but its been a week and everyday I've been trying on the website, but it says "cannot process return, error, try again later".
None of the customer care numbers are picking up since days, they are not replying to emails.
Please either refund or send me replacement of right size.

Order code is : BW[protected]