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Bata India Complaints & Reviews

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Last updated Apr 1, 2024
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Bata India reviews & complaints page 12

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M
Monu Khan 1
from New Delhi, Delhi
Jul 22, 2022
Jul 26, 2022
This thread was updated on Jul 26, 2022
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Regarding my return Amount from bata online shopping

Address:Bata India Ltd. 418/02, Bata house Sector 17, Opposite MDI Gurugram 122001 Haryana India
Website:www.bata.in

I have a concern regarding my return with Order Id - BW[protected] and Sub Order Id - BW[protected]. I created the return request on Monday which is 11 July and till now there is no update on the same, I want to add that the order is picked from the address on the same date, and till now it's been 11 days no update and the return product has delivered to bata warehouse on 18th of July. for proof (Dear customer, your Bata Reverse pickup...
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A
Anon customer
Jul 21, 2022
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Cheating - NOT REFUNDING

Address:www.bata.in
Website:www.bata.in

BATA INDIA - CHEATS out - NO REFUND

This is a mail sent to Bata

Hi,
My ref number is #280101

05 June - bought the product
09 June - delivered - immediately called+sent a mail with picture for return and refund
10 June - return picked up
13 June - called to confirm and was informed by customer care executive that accounts team will send the Payment link via mail on...
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Pawan P.S.Maini
from Kochi metropolitan area, Kerala
Jul 19, 2022
Aug 6, 2022
This thread was updated on Aug 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No refund

Address:Bata India Ltd., Bata House 418/02, Sector 17, Opp. MDI, Mehrauli, Gurgaon Road, Gurgaon 122002, Haryana ,India

I had placed order of two shoes worth INR 1499 & INR 1599, via BATA.In on 10th June 2022 and on receiving the same, they were returned promptly. Bata send me a Pay u link for refund which was non operational and since then I have been continuously following up with customer service for refund. they even asked me to submit a cancelled check copy for manual refund which was done promptly. My Case # with BATA is 286387 and now the customer service...
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R
Rajukaushik
from New Delhi, Delhi
Jul 18, 2022
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Required for money back

Respected sir
I am writing this letter to you to complain about the poor quality of the material used I observed in the shoes I recently bought.

Respected, sir
my name is Raju Kaushik and I had I bought a pair of shoes from your Hush puppies shop No C-7 Cannaught place new delhi on 04 /06/2022. The total billing amount paid was 4999. I made payment for the purchase via Debit card. The model name of the shoes...
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S
SKChakraborty
from Kolkata, West Bengal
Jul 18, 2022
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Non Receipt of Shareholders' discount coupons

Address:Kolkata 700047

I am deprived of Bata shareholders' discount coupons since last three years.
This is to request Bata India Ltd to arrange immediate dispatch of coupon .
My DP ID No : IN[protected] ICICI Bank )
Email ID : [protected]@rediffmail.com.
With thanks and regards
Susanta k Chakraborty...
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I am having a worst experience with Bata right now.
I bought my daughter school shoes from Bata Shoe Store, Kalkaji, K-104, New Delhi.
Invoice No. CM[protected]
Date of purchase: 23.03.2022
Maximum used two months, the shoes sole in open and the shoes very sub-standard quality.
The store manager denied to replace the same....
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S
Savindra
Jul 15, 2022
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Not yet delivered even it completing a month

The Bata doen't have intension to deliver the orders because if we call them why it not delivered they cancel the pending orders and simply say it canceled and there is no ontension of other products to deliver. There is no cancel option also.

25.6.2022 E-COMMERCE HOME ORDER
ORDER NUMBER
BW[protected]
PURCHASE CHANNEL
www.bata.in
DELIVERY METHOD
Home Delivery
CONTACT DETAILbr...
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Abhyudey Kabra
Jul 15, 2022
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No refund initiated even after return

I have bought a pair of hush puppies sandal. But on receiving I found it was not in a good condition so I initiated a return request. The return pickup was completed on 4th July 2022 but as of today, i .e 15th July 2022. I haven’t received my refund. Every time I call the customer care service of bata they just say that it will take 2-3 more days. I have sent them emails and called them a hundredth time but my issue has not been resolved....
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M
mskuin
Jul 13, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online purchase of ladies sneakers

6.7.2022 E-commerce Home Order
Order Number BW[protected]
Purchase Channel www.bata.in
Order Total ₹ 799.20

With reference to the above, I wanted to return the product and buy a bigger size of the same product - snap of product with tag intact attached). Tried returning through the online portal but was getting an error message even after several attempts (screenshot attached).

Mailed...
+2 photos
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Navya Dua
Jul 12, 2022
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Not Able to Return

Customer Name - Navya Dua
Dear Sir/Ma'am,

Recently I have brought one pair of women shoes from Bata Online but the product doesn't fit.
Then I was trying to returned the product on the same day and but I am not able to proceed the return due to SOME error on site during submitting the return request and while trying the toll free customer care Number for return but no one is responding on the call even after...
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R
RahulShah2222
Jul 11, 2022
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Website not allowing me to get refund or replacement.

Ordered size 10 shoes, BATA sent me size 7 shoes.
On the website, it says returns within 30 days but its been a week and everyday I've been trying on the website, but it says "cannot process return, error, try again later".
None of the customer care numbers are picking up since days, they are not replying to emails.
Please either refund or send me replacement of right size.

Order code is : BW[protected]...
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R
rpg613
from Delhi, Delhi
Jul 10, 2022
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Coupon for shareholders

I am shareholder of bata india ltd. Since more than 10 years. Every year i receive two discount coupons entitling me to purchase two pair of footwear at 20% discount. This year i have not received these coupons till date. Please let me know if bata india ltd. Has stopped sending such coupons to shareholders from this year. If not then please look into the matter and send me the discount coupons. My email address is [protected]@gmail.combr...
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Tanya Kinger
Jul 10, 2022
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Unable to return product

Website:www.bata.in/women/heel-type

I am having a worst experience with Bata right now since i am unable to return 3 products purchased from web site. It doesn’t allow return, replies donot come to the complaints and no one cares when customers is calling them on the customer care number. I have 3 shoes at home with different sizes and want to return but unable to do it....
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Saakshi Rana
from Zirakpur, Punjab
Jul 7, 2022
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Return issue

Address:BATA, Cosmos mall, zirakpur

I went to buy a pair of slippers cost around 550(fresh, no discount) from BATA showroom of Cosmos mall, zirakpur.Next day I went to the store to return it, employee named Ajay did not return the product making all excuses. There is a condition that we can return in next 30 days, but they are not returning it even the next day.
Invoice no. : CM[protected]...
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A
Anshul Drayan
Jul 7, 2022
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Uncomfortable fit of the footwear.

Address:Mahagun Mall, Vaishali, Ghaziabad

I have purchased a pair of sandals from Bata, Mahagun Mall. The strap of the left foot sandal keeps falling after every two minutes making it very uncomfortable to walk. The sole of both of them has given blisters to my soles. What is the option for me now? I can’t wear them anymore....
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Pooja Chandele
Jul 6, 2022
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Discount coupons NOT ISSUED

Address:KOLKATTA

Hi, I am a shareholder of BATA since last 15 years. Every year I receive discount coupons from BATA . Last coupon I received in Jan 2020 on my email.

Kindly issue BATA discount coupons.@ 20% as done regularly....
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A
Ashutosh Chaturvedi
from Noida, Uttar Pradesh
Jul 6, 2022
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Defected piece sent two times by store(Gaur city mall, Noida extension)

I would like to raise complaint against Bata store, Gaur city mall, Noida extension. We chosen one sandal on 30th Jun, 2022 from same Bata store for which they didn't have required size, so they said that we can book that and they will do home delivery. We got sandals in 3-4 days, but it was a defected piece(Photo attached). Then we talked to store and they were OK to replace it but again they sent the same defected piece. This is now very...
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S
sumitprasad
from Navi Mumbai, Maharashtra
Jul 6, 2022
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Unable to returned product

ORDER NUMBER : BW[protected]

I've been trying to return a product bought from Bata online store (website) as it doesn't fits me well. And every time I try to returned it, the site generates an error (see the image).
I mailed them regarding the product replacement and even tried the customer care helpline number. But none of them have been able to solve this issue.

The product is withing the return policy...
+1 photos
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N
Nigar_Kh
from Dehradun, Uttarakhand
Jul 4, 2022
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Bata tan loafer for women

Website:bata.in

I purchased a Bata Tan Loafer from Bata.in (i.e online purchase) on 19th June 2022. The product got delivered on 23rd June 2022. Tracking No. [protected] through ECom Express.
The product was as per the specification but was oversized.
Since that day I have been trying to reach Bata Customer care, as is advised online for product return and exchange. I even dropped a mail on customer care. I logged in as a Bata Club Member...
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Address:BATA, Bangalore

Hi,

This is SHASHIKIRANA ([protected])

I have bought BATA shoes and i have received damaged product and i requested for product return and refund.
Return has been picked up successfully on 4th June but refund is not initiated till now.
Everytime i call to customer service, i hear from them saying it will be refunded in next 2-3 days. But it didn't happen even after calling 2-3 times week since...
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