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Bata India Complaints & Reviews

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Updated: Sep 13, 2025
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Bata India reviews & complaints page 24

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S
Sanjiara
Apr 7, 2021
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Address: Bata Shoe Store 82 k b bose road 12 no, Rail Gate, Barasat, Kolkata, West Bengal 700124

I was sold a Bata Power shoes sl.no 859-9029 dated 18.06.2020. But a single shoe got damaged. What can i do?
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    Pratibhadas30
    Apr 1, 2021
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    Address: Bata showroom arey road goregaon (west)

    We had purchased the Dr scholl footwear in the month of jan end I found them not at all comfortable as claimed by the brand Dr scholl .My heel pains when dr scholl footwear is worn for more than 30min please let me know what do I do ?? .How do I return these footwears back???
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      Prasanna503
      Mar 30, 2021
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      Address: Mangalore

      I got sms regarding 20% discount if you buy a product before 14th March. On 7th March I purchased a footwear from Bata showroom in City centre, Mangalore, but didnot get the said discount.
      Why do you such false sms ?
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        V
        veerdu12
        Mar 28, 2021
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        Address: Ram Nagar Alambagh Lucknow, Uttar Pradesh

        I had bought bata shoes before 3 months ago. but the shoes got damaged.. so i visited the store so they told me to complain it to you that's why I'm mailing you...

        shop address= Ram Nagar Alambagh Lucknow, Uttar Pradesh

        GSTIN No = 09AABCB1043Q1ZK

        Invoice no = #CM[protected]

        Invoice date= 26/11/2020

        customer name= Shyam Karan Dwivedi

        customer address= Vill and post- Uchhahpali pure durga dubey Kuchera, district- Ayodhya, 224158
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          veerdu12
          Mar 28, 2021
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          I had bought bata shoes before 3 months ago. but the shoes got damaged.. so i visited the store so they told me to complain it to you that's why I'm mailing you...

          shop address= Ram Nagar Alambagh Lucknow, Uttar Pradesh

          GSTIN No = 09AABCB1043Q1ZK

          Invoice no = #CM[protected]

          Invoice date= 26/11/2020

          customer name= Shyam Karan Dwivedi

          customer mobile= [protected]

          customer address= Vill and post- Uchhahpali pure durga dubey Kuchera, district- Ayodhya, 224158
          +2 photos
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            H
            happyleo123
            from Kotputli, Rajasthan
            Mar 27, 2021
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            Address: Gurgaon

            I bought sandals worth 1999 for inr 999 from Bata online store in Nov 20 and noticed they appeared to be seconds product and not first quality. So I asked them for a refund and i[censored] can actually beleive it I have sent them like fifty emails and hundred phone calls and they keep saying they will refund me and they picked back the article about a month ago but no refund despite numerous follow ups with them.

            Also their online store never works for credit card orders and u always have to pay via cashnon delivery and it is so frustrating that they have not resolved this problem even over the last three years.

            Bata is not running a good enough show and they need to revamp and reinvent themselves.
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              S
              sojan k j
              Mar 26, 2021
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              Address: SOJAN K J, KOORAN HOUSE , S R M ROAD PACHALAM, KOCHI 682012

              This is bring to your notice that my wife is regular customer for the scholl chappals and recently she brought a scholl brand chappal
              (HSN CODE NO [protected] GEO THONG SIZE Y6) from your MG Road Kochi branch.

              But very much regretted to mention here that the product seems have some complaint as her left leg always found slipping from the middle portion of the chappal, which I hope due difference in the narrowing of the heal and its shaping with the right leg one and hence she found difficulty and could not walk speedily.

              Inv Ref No CM[protected] DT 18/02/2021FRO Rs 1999/-

              Kindly advise me how you can support in this regard as she found difficulty in using the same.

              Sojan K J
              Mobile [protected]
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                M
                Manisha B
                Mar 20, 2021
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                Address: Main road Ranchi

                Team Bata,

                Well, Bata is a name that spells quality for me, a name that's confidence and a name that's been known for its quality and durability for long. At least since childhood if there's a brand that's always been there with me and my parents that's Bata. Every durga puja the shopping wouldn't be complete if the footwear shopping has not been done from bata. But with great disappointment I had to write this that I have purchased a footwear for my dad from main road, Ranchi branch of Bata dated 19th Nov, 2020 for Rs.999 and within 4 months the chappal just broke.
                Bata products would go year after year without any damages but now the quality is degrading to an extent that a bata footwear worth Rs.1000 is getting broken within 3-4 months? Is this how a bata customer supposed to experience?
                Also the chappal is not used much considering the covid situation my father being a senior citizen didn't go out much, hardly used 3-4 times and condition is what you see in the images I have attached.

                I am not sure if the shop is selling expired footwear or Bata has degraded it's quality to this extent. I would definitely want Bata team to look into the concern and do the needful by either replacing the footwear or refunding the amount as I understand Bata would definitely not harass a senior citizen for the trust I have with this brand n service.

                Hopefully you'll understand my concern. Thank you.

                Regards
                Manisha
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                  K
                  kapil kumra
                  Mar 15, 2021
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                  Address: A-3/13 Paschim Vihar New Delhi-63 Phone 9312853681

                  I am a shareholder of Bata India for more than 25 years. I have not been receiving my discount coupons for last few years.
                  Please provide the same.
                  Kapil Kumra
                  Email: Kapil.[protected]@gmail.com
                  Phone [protected]
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                    Amish Choksi
                    Mar 13, 2021
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                    Please tell me when Bata shareholder 20% Coupon will be issued from bata company ..date from and Date Upto...
                    Bata India customer support has been notified about the posted complaint.
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                      mohit lekhwar
                      Mar 11, 2021
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                      Address: Dehradun

                      My product status showing delivered but Product status showing delivered since 3 months please resolve my issue my ticket id is 1949287
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                        R
                        RameshParikh
                        from Mumbai, Maharashtra
                        Mar 8, 2021
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                        Address: B-1612 SHETH HEIGHTS CHS LTD ,BEHIND ASHISH CINEMA

                        I would like to inform you that I am the holder of bata shares having 2 shares. Normally 2 coupons are received every year in the month of august / sept. This year for 2020 these coupons are not received till today. Shares are in the names RAHUL RAMESH PARIKH.Folio.No.[protected] NO.OF SHARES 2
                        C/O Ramesh K Parikh
                        B/1612, sheth Heights, behind Ashish Theater,
                        Off .R.C.Marg, Chembur East, Mumbai 400074.
                        Thanking you.
                        R R Parikh.
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                          chowdhurydayalamrita
                          from Kolkata, West Bengal
                          Mar 7, 2021
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                          On 9th february 2021 a product of mine which i had returned due to its poor quality being sub-order 50969202 was picked up successfully. Later on the same date I had called the bata customer care number to inform them of the balance to get refunded into my account, for which they have issued a ticket ID for the same which was 6519. Till date the procedure which was suggested by the customer care has not taken place. I had called more than 5 times and asked their assistance but very sad to inform that till date I didn't receive the amount. I have even mailed them. It has almost been a month and moreover the credit note they have provide is showing invalid as I tried to use it, I have all the evidence against their false promises
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                            Muhammed Rafi UT
                            from Kodungallūr, Kerala
                            Mar 6, 2021
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                            I had purchased one BATA fisherman sandal worth Rs 799 on 7/2/2021 throgh myntra. The product damaged (teared) within 1 day o[censored]sage. I requested replacement to myntra but it did not replaced due to product used and tag not available. Now Iam unable to use the product.I request BATA to repair my product.

                            Contact [protected]
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                              S
                              skpandain
                              Mar 3, 2021
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                              Address: Bata House. Kolkata.

                              The rubber sole of my Bata shoe pair crumpled while walking on road. The top part of the shoe is of leather and is in excellent condition. I used the shoe very rarely since bought from Bata Show room located at Surat L V Sawani Road in 2018. The shoe was quite costly when purchased. I want replacement or repair of the shoe.
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                                S
                                from Hāora, West Bengal
                                Mar 1, 2021
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                                Address: Natun Bazar. Thana Road. Tarakeswar. Hooghly. Pin - 712410

                                Hi,
                                I have purchased a Hush Puppies black formal shoes for men (product code F[protected]FF) on 28/02/21 at 22:10. Rs 3149 have been deducted from my account . Order no[protected], order id/sub order no[protected] and order no[protected], order id/sub order no[protected] whose current status are showing " OUP waiting for gateway response " . I am not able to understand that my order been placed or not .
                                Kindly help me out .
                                Regards,
                                Suman Paul
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                                  sar02
                                  from Malkajgiri, Telangana
                                  Feb 27, 2021
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                                  I have placed order today and paid through online payment method. after payment i recevied message that amount 1244/- is detected from my account but in the bata website it is reflected that OUP Waiting For Gateway Response. Also status also can not be cancelled. no cancellation option is there.

                                  my order details are these.
                                  PRODUCT CODE: F[protected]BG
                                  PRODUCT CODE: F[protected]BI
                                  PRODUCT CODE: F[protected]BF
                                  PRODUCT CODE: F[protected]BG
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                                    VamshiM
                                    from Bengaluru, Karnataka
                                    Feb 27, 2021
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                                    On january 31st i ordered a shoe and i had to return them due to size issue. I got shoe on 5 th february and immdediately i planned for return due to size issue. After continuous phone calls and followups and mails it took me 15 days for the pick up guy to pick my shoe. No customer service executive is clear with information. And today is 27 i havenot received my money back and they are simply saying 48 hrs from more than 7 days. Hell with the service useless bata..
                                    Bata India customer support has been notified about the posted complaint.
                                    Feb 27, 2021
                                    Updated by VamshiM
                                    Return id is 4671
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                                      Naubat Dhanu
                                      Feb 25, 2021
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                                      Address: B/9, bramhakumari Co. Op. Housing so, Bhandar gully, Near lokmanya school., mahim west, mumbai, 400016, india

                                      I buy brand new hushpuppies sandle from Bata India.. Only one time wear.. Sole is literally broken.. Disgusting... When I took back for complain... Bata India charge me 600 rupees for repair... What kind of brand and service they provide...
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                                        pratikpancholi
                                        Feb 25, 2021
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                                        Resolved

                                        Address: M/s Bata Indai

                                        My self raised the complaint in M/s Bata India on 08 Oct'20 under product manufacturing warranty period after purchase. Since 8 Oct 20 - M/s Bata India reverse pick up the product and not received any confirmation related to product refund or return status .
                                        After 30 days consistent follow up since Dec'20 to customer care executive over Email as well as customer care executive but respond not received. In month of Jan'21 - email copy to M/s Bata India - CEO Mr. Sandeep K ( Email id -sandeep.[protected]@bata.com ) Customer executive team provided M/s Bata Gift voucher over email communication. I asked related to product status - not confirmed yet /even not shared the customer return policy by M/s Bata CEO -Mr.Sandeep. K and Head customer service- Mr.Nitesh A ( Email id -nitesh.[protected]@bata.com). If company provided me the gift voucher after 155 days - then it's not use for me because my self already purchased new product from other brand - can't wait this much time . i needs some support from consumer forum side related to some reputed brand purchased product .
                                        +4 photos
                                        Oct 6, 2021
                                        Complaint marked as Resolved 
                                        M/s Bata CEO I appreciate you taking the time to write a review and bring these issues to our attention. I want you to know that your team solved this problem. With get change to make my happy face as well as make the things right, so we hope you’ll consider this right approach should use for all customer concerns. This incident an exceptional experience for me we hope from your end never repeat again. We hope to see you soon! Sincerely, Pratik Pancholi
                                        Bata India customer support has been notified about the posted complaint.
                                        Feb 25, 2021
                                        Updated by pratikpancholi
                                        Needs to resolve concerns as soon as possible
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