Bata India Complaints & Reviews

I ordered black sandal for women through online bata shopping website and after recieving product, i needed to return the product and courier guy picked up the product on oct16 2020. Till this date i didnt got my refund yet.My order id is 12650132. Please refund the amount as soon as possible. I tried to contact bata through mails and calls but n response.

Compalined on 25 nov...
After using the sandals bought on 16 nov 2020, the polish applied on the sandals has made my feet bad and then the color on the sandals ..where the feet rest has faded.
Attached invice as well as the photo of the sandals
Next couse of action should ensure BATA values my money spent .

Received email from BATA on 25 nov 2020, asked to show communication at store and get the issue sorted

On 26 nov 2020 visited BATA store and encountered below situation

This is very disgusting behavior from the BATA store.

The store manager is not available and after pretending as if they know how to Read the email, the store staff asks me to get the complaint number from BATA customer care. When i said that it is present in the email and as per the email, showing this communication would be enough to take action against my concern, they deny it.
I am surprised by the behavior of the staff. They also say that i can go to any social media and post about BATA and they dont care about it. Asked then to record itvon video and give it.There was no response from them.I have given my mobile number to the staff and anticipating call from the only one store manager on the planet

I am surprised with the brands concern for the customer from the ground level.

Hi, I placed an order on 12th November, my order ID number is 12691805. I want to know why order is not yet dispatched and why no contact from your side?
I sent 2 email to the customer care services and there is no response what so ever. Worst online shopping experience ever in my life.

I returned the product . Uts already pickedup on Nov 2nd, 2020.. still the picked up details on flipcart is showing 'will be picked up' and i haven't received my refund yet!!!
I contacted delivery agencies and they tracked my returned item and located it has already returned to the seller.

But my money is not received yet.
Kindly contact for more updates in
[protected]@gmail.com

Hi,
I order one clutch to gift someone on 5th of nov 2020 order haven't received yet. I called to customer service but no resolution given from their side.. They don't have anyupdate regarding my order.
It's been 20 days no resolution have given by them.
Order ID 12683955

Hi,

i have not received the Shareholder coupon not received for this.

Below is my details for your reference

My Contact Number is [protected] and Customer ID is 580883

Regards
Shankar Chettiar

I have placed an order for 2000 using the voucher on 14th Nov and still order shows " OUP Waiting For Gateway Response state." & i can t find the tracking number .

my Order ID : 12693448

could you please escalte to BATA team.

i have being calling them and sending mail but no one is responding on my concern.

Placed order on Bata india on 28th Oct for 2differernt shoes.
Order ID[protected]
Sub Order ID[protected] & 50854231

Bata cancelled order 50854230 mentioning not available on next day. I was not happy with this cancellation so i cancelled order 50854231 on next day.

Now it is showing Cancelled for Refund for both shoes but money has not been credited into my account still after 18days. Had sent the email to Bata but got no reply.

They have wasted time and gave me unnecessary headache. Never use Bata online ordering in future

But need my money back asap. Please escalate this request.

Product returned but not received my amount.
Order no. Is;- OS[protected]
My mobile number is;- [protected]

My name is Oliver I had placed order on 25 October 2020 paid 2952 from e voucher order number 12668542 .till now I haven't received any product nor I got my e voucher reissue . I had called you call center on 31oct regarding my order reference number for call 1971377 your agent told they will reissue or refund my evoucher in 3 day but nothing had done in those 3 days I called them again on 4 Nov 2020 told me it will be reissue evoucher in 24 HR refference for the call 1976365 nothing done till now it's 6 Nov I called them again reference number for the call 1978839 telling you had to wait 24 again . Can you please reissue or refund my e voucher it's been a 2 weeks now chasing after bata . Worst experience i had from your online shopping catalogue.

I ordered a belt from bata which I have attached in pic below . Its showing OUP gateway response...kindly look to it please ...I was not expecting this from bata

I placed order on 12th October with sub order number: 50812238, for which I cancelled order for refund but I didn't get my refund yet.
And also I placed another order on 13th October with order id:[protected] with sub order no.[protected] but I didn't receive product and whenever I check status it shows as pickfail stage. Kindly refund amount and deliver the pickfail product as soon as possible.

I am complaining about Bata 8314976 BROWN Mens Shoes which i have bought 2 month earlier, the Shoes which i have bought was defective piece as such that the lower part of Shoes comes out from the Shoes. The store refused to replace it.

ORDER Date : Aug 09, 2020
ORDER ID : AI[protected]

Can anyone help look into this?

I have been ordering 1 pair of kids shoes on[protected].
It was of 301rs/-
i paid 250 by redeeming gift voucher and 50 rs by using loyalty points .
At the time of doing remaining amount of 1 rs by using debit card to complete my order.
It showed "oup waiting for gateway response" in order status and i have not received any order confirmation or refund message.
My gift voucher as well as loyalty points both were redeemed in this.
Please refund my loyalty points and revalidate my gift voucher.
Order id: 12674741
order date: 28 oct 2020
order no:[protected]

I ordered 11 size but that is not my size. I need 10 size so can u please exchange. My address kasavahanalli. Sarjapur road 560035.

Dear Team,
I have placed online order on 22nd2020 against order id 12661464 using my gift card and 500rs spent with my credit card. total order amount is 1499.

Kindly exchange my product or els refund money.

If it is possible for u to exchange order in nearest bata store.kindly do that.

Kindly do the needful

Complaint id : 1960611
Suborder no : 50827083
Suborder no : 50827084
Order no : 12654646
SMS Txn# : 903696

Date - 20/10/2020
Time - 12:32:20.0
Payment mode : SBI debit card

Amount deducted, but money not refunded. Current status showing Your order is in Payment Declined state. I called Bata customer care many times, they said they didn't received the amount, the amount will be refunded within 48 hours. Its been almost 10 days, the amount not received.

The amount deducted from my bank account is : 585.25

Please help to get my money back.

Dear Bata Customer Care Team,

Please update my order 12637614 status. I have not yet received the item. Order acknowledgment received on 3rd Oct 2020

Many Thanks,
Prabhu.K
Mobile: +91-[protected]

Dear sir,
My self VIJAY BELSARE Live in Ahmednagar Maharashtra Pin: 414001
I put order on dated 21-10-20 from bata india sale .my sale order no is :-OS[protected] & Sub order no:[protected]
power mens flooter SIZE:-9 received from BATA INDIA LTD, UDHAM SINGH NG SHOP NO 59
B1, B2 CIVIL LINES UDHAM SING NAGAR, UTTARKHAND, PIN 263153 RUDRAPUR

your atom received today[protected], but when i open pack Used floter found in that (refer attached images )
as per your policy & mentioned in tax invoice "No warranty/exchange is allowed for items purchsed on discount"
but it is regarding New purchsed item,
but what about you delivered used atom to costumer
i kindly requested to you, please return my Amount RS 331 or Please arrange to delivered me New Atom of same price

Please refer attached TAX invoice & Picture of atom it show dirty some mud observed on back side of item (on soul)

AWATING YOUR POSITIVE RESPOANCE

Regards
Vijay belsare
[protected]

On 13/10/2020 I ordered 3 pair of slippers online and payed the full amount of Rs 1512. Subsequently i recieved 2 pair of slippers but i am yet to recieve the third pair( Red slipper for women-Rs 499). It has been more than 15 days, the bata online tracking system is not updated at all, customer care number is not receiving any calls neither there is any reply to email.
Please provide details about current status of my order.
Order Reference id: 12645822