Bata India Complaints & Reviews

I ordered a belt from bata which I have attached in pic below . Its showing OUP gateway response...kindly look to it please ...I was not expecting this from bata

I placed order on 12th October with sub order number: 50812238, for which I cancelled order for refund but I didn't get my refund yet.
And also I placed another order on 13th October with order id:[protected] with sub order no.[protected] but I didn't receive product and whenever I check status it shows as pickfail stage. Kindly refund amount and deliver the pickfail product as soon as possible.

I am complaining about Bata 8314976 BROWN Mens Shoes which i have bought 2 month earlier, the Shoes which i have bought was defective piece as such that the lower part of Shoes comes out from the Shoes. The store refused to replace it.

ORDER Date : Aug 09, 2020
ORDER ID : AI[protected]

Can anyone help look into this?

I have been ordering 1 pair of kids shoes on[protected].
It was of 301rs/-
i paid 250 by redeeming gift voucher and 50 rs by using loyalty points .
At the time of doing remaining amount of 1 rs by using debit card to complete my order.
It showed "oup waiting for gateway response" in order status and i have not received any order confirmation or refund message.
My gift voucher as well as loyalty points both were redeemed in this.
Please refund my loyalty points and revalidate my gift voucher.
Order id: 12674741
order date: 28 oct 2020
order no:[protected]

I ordered 11 size but that is not my size. I need 10 size so can u please exchange. My address kasavahanalli. Sarjapur road 560035.

Dear Team,
I have placed online order on 22nd2020 against order id 12661464 using my gift card and 500rs spent with my credit card. total order amount is 1499.

Kindly exchange my product or els refund money.

If it is possible for u to exchange order in nearest bata store.kindly do that.

Kindly do the needful

Complaint id : 1960611
Suborder no : 50827083
Suborder no : 50827084
Order no : 12654646
SMS Txn# : 903696

Date - 20/10/2020
Time - 12:32:20.0
Payment mode : SBI debit card

Amount deducted, but money not refunded. Current status showing Your order is in Payment Declined state. I called Bata customer care many times, they said they didn't received the amount, the amount will be refunded within 48 hours. Its been almost 10 days, the amount not received.

The amount deducted from my bank account is : 585.25

Please help to get my money back.

Dear Bata Customer Care Team,

Please update my order 12637614 status. I have not yet received the item. Order acknowledgment received on 3rd Oct 2020

Many Thanks,
Prabhu.K
Mobile: +91-[protected]

Dear sir,
My self VIJAY BELSARE Live in Ahmednagar Maharashtra Pin: 414001
I put order on dated 21-10-20 from bata india sale .my sale order no is :-OS[protected] & Sub order no:[protected]
power mens flooter SIZE:-9 received from BATA INDIA LTD, UDHAM SINGH NG SHOP NO 59
B1, B2 CIVIL LINES UDHAM SING NAGAR, UTTARKHAND, PIN 263153 RUDRAPUR

your atom received today[protected], but when i open pack Used floter found in that (refer attached images )
as per your policy & mentioned in tax invoice "No warranty/exchange is allowed for items purchsed on discount"
but it is regarding New purchsed item,
but what about you delivered used atom to costumer
i kindly requested to you, please return my Amount RS 331 or Please arrange to delivered me New Atom of same price

Please refer attached TAX invoice & Picture of atom it show dirty some mud observed on back side of item (on soul)

AWATING YOUR POSITIVE RESPOANCE

Regards
Vijay belsare
[protected]

On 13/10/2020 I ordered 3 pair of slippers online and payed the full amount of Rs 1512. Subsequently i recieved 2 pair of slippers but i am yet to recieve the third pair( Red slipper for women-Rs 499). It has been more than 15 days, the bata online tracking system is not updated at all, customer care number is not receiving any calls neither there is any reply to email.
Please provide details about current status of my order.
Order Reference id: 12645822

I am complaining about sleeper which i have bought one month earlier, the sleeper which i have bought was defected piece as such that the lower part of sleeper comes out from the sleeper

I purchased Bata Sandal Shoe Article No: 861-9127. Within 2 days o[censored]se stitching gave away and securing strap came out. I approached one Bata Store M/S Beautiful Feet No. 19, GNMR Complex IAF Bagalur Cross, Vinayaka Nagar, Bengaluru, Karnataka 560064. (Contact No. [protected]) which is located near my place for replacement. The store refused to replace since it was not purchased from there. I had to go back to the original place of purchase which was located around 40 Kms from my place of stay. My shoe was replaced by them with a new piece bearing article no. 861-2127. This piece also damaged within 2 hours o[censored]se creating lot of inconvenience. Basically it's a failure model for which I had written to Customer care no response was received yet

Hai,
This is kaavya sridharan from tamilnadu, today I ordered a slipper and a casual shoes on bata india online shopping website https://www.bata.in/ . Prepaid payment is done and I got a confirmation message also
(Dear Kaavya, Your Order with ID: 12656526 has been placed successfully. We acknowledge your payment of Rs. 558.20 received through Debit Card. There will be a little delay in delivery due to covid. We shall update you as it is shipped out from our warehouse.
Click here: http://bata.in/ for more info/query.)

Immediately I got another message stating (Dear Kaavya, Your Order with ID: 50829670 has been cancelled on your request. Your last credit note was not used. Here is your new credit note OCCN[protected] to redeem on bata.in. Please write to us at in-customer.[protected]@bata.com for any query.)

Both the order ID's are different I literally Got confused... This is worst experience I've experienced in online shopping... I'm not getting any clear picture on my order details.

Please consider this as a serious complaint and do the needful immediately because I planned to gift this to my family members.

I have placed online order against order ID[protected] on 16/10/2020 using my rs. 500 gift voucher. But the order status showing "oup waiting for gateway response" and when I check my voucher it is showing already redeemed. Please process my order as soon as possible or re-issue my gift card.

Order no[protected]
Order date- 18th October 2020 1:30pm

Hi I ordered a pair of pink sandals for women on 18th from bata online store and paid the amount via debit card
After payment my amount was debited but I did not receive any sort of order confirmation from Bata’s side via mail or even a message to my phone so I called the toll free number on 18th October itself the representative Midhun told me to wait for 24hours and said my order status is waiting for gateway response which if not resolved in 24 hours call again
So yesterday 19th of October I called again since I still haven’t received any sort of confirmation or status, the same representative Midhun took the call and told me the site is under maintenance and requested to call after 2 hours
After which I tried several times yesterday and even today I called many times no one is answering the call or calling me back ...

Till now I have no confirmation or any sort of arrival status about the product I order and my money is gone as well

This is a very poor and unprofessional sort of customer service did not expect this from Bata.
Atleast have the courtesy to give a proper reply
I dont recommend anyone to buy from their online store terrible experience

I have ordered a pair of shoes yesterday online from hush puppies the payment stuck in between today i cross checked everywhere they said payment has been processed but they are saying wait for another 3 days. How irresponsible they are. My order no is 99108730 please look into it. Thank you

Three pairs of shoes were ordered (No[protected] online on 12.10.2020 out of which one pair delivered on 15.10.2020 while no whereabouts are known about the residuals. The tracker is not updated with latest position. Emails and phone calls proved abortive except once whereby a complaint no 1955566 stands raised. Bata has belied our expectation and proves to be a rogue company. Can I get to know by when my left out ordered items would be delivered? Else arrange to refund my money immediately.

I have ordered one chappal and one floater. After redeeming the gift voucher, I am not able to pay the remaining amount and it is showing the message as "OUP Waiting For Gateway Response".
My Order ID is : 12653601
Grey Floaters for Men ARTICLE NO: F[protected]FE - Order No:50825461
Black Chappals for Men ARTICLE NO: F[protected]FF - Order No:50825462
Mobile No : +[protected]

I had cancelled an order on 7 september 2020 and till now the amount of Rs 447 is not refunded. I had sent so many mails to customer care of bata and everytime they send back same reply that they will give an amicable solution at the earliest. I had send every details of payment including screen shots also. This is very disappointing. Why this Bata online site is having this much delay?

Hi I am chasing BATA for a refund against cancellation of my order since September/09. Till date I have spoken 7 times to bata customer care and every time they state 'refund is in process and you will receive the refund in next 48 hours'. I do not understand why they are not refunding the amount. I have even marked an email to the CEO just to make him aware how Bata deals with customer refund but haven't heard anything from his end. Seems like bata doesn't have enough funds to issue refund.