Bata India Complaints & Reviews

I purchased a belly from Malad showroom fo Bata and my old belly I asked them to keep it and I will pick it up in 3-4 days. They agreed to that and kept that old belly without informing me about there discard policy. When I went there today to collect my old belly the person there without making me understand or by without saying sorry rudely said that they had discarded that and that is there policy to discard things. I told them they should inform me as they have my number with them but he was very rudely said that they have the policy and they can't do anything. I didn't debate much with that arrogant person but this make you loose your trust in the product you are purchasing since your childhood. That old belly was not free of cost and being a middle class we think 1000 times to purchase a product. If that was informed me earlier about the policy I didn't kept that belly there. It is a loss of 1000 bucks for me

Dear Sir
I am having client id is [protected] and pan no ABMPN9499B and my folio no is ] I have not been receiving the shareholders discount coupons from Bata India . You may contact me on my client Code GBN7N121 registered mobile number [protected] or email id [protected]@hotmail.com and with my DP/broker is Anand Rathi Share and Stock Brokers Limited

Nagesh K
Mobile No.[protected]

I have been the customer of Bata since very long. But I am losing faith not only in the product quality but also customer care. I purchased products worth Rs 5000 at your Karkhana store, Secunderabad on 2/10/21 with one item of Rs 600 to be delivered at home in 2-3 days. But a wrong item (color) was delivered at home on 10/12/2021 after 8 days of placing order. Then I tried to call Mr Sharath, the cashier of the store. He has not taken call nor called me back. When I called customer care, they expressed regret as usual and promised to arrange for pick up in 2-3 days advising me to send the images of the product. I did the same immediately on the same day. I wrote a reminder mail also a few days back asking the status of pick up. But there was no reply till date.
On 14th, I applied leave and travelled all the way to your Karkhana Store (20km from my residence) and expressed my displeasure at Mr Sharath who didn't pick up the call that day, for delivery of wrong item and not having pick up till then. He says he would be busy at the counter and may not take calls. He has no regrets of what happened and his behaviour was very rude. He along with another person (may be manager, tall person) were advising me to calm down instead of saying sorry for what happened. Mr Sharath says its not his fault and asked me to contact the persons who did not respond to my mail and the one who sent me wrong product. When I said you all belong to same Bata family and whoever makes a mistake needs to be owned as an organization, he talked very rash with me. I too agree that when I went to the store, I expressed displeasure as it caused lot of inconvenience to me wasting my time and also in the process, mental agony. When I told that I would complain to higherups, he was advising me to do whatever I can.
Its very simple here. When the fault grossly lies with Bata, it has to be apologetic than being rash. This shouldn't be the work culture in the reputed organization. Henceforth, I decided not to purchase any product of Bata as I have number of other options.
Complainant: Dr I Sreedhar, Mob: [protected], Hyderabad

Iam purchased two footware products from bata trivandrum, kerala.Invoice no cm[protected]mob [protected])
07/10/2021.One hush puppies with 50%(4499 inr) discount and another one bata comfit 30%(899 inr).Day of second use the entire soul remove from footware and another use comfit the first day use after rexin removes from straps .The company replacement policy regarding of discount products only replacement of same product, iam not intrested to take the discounted products coz not the life of one week.So replace the another quility products or refunds.Please find attached photos of pathatic bata discount products.The policy of discount products not for consumer, i dont want same products of replacement so please take the action asap. I am already record the videos of customer feedback for the awarness for innocent people.

Order No. BW[protected] for 2 pairs of shoe was placed online on 18th Sep 2021. Confirmation on order dispatch was received on 20th Se 2021.

The cheaper pair of shoe (INR 499) was received on 25th September while the other pair (INR 2499) is yet to be delivered. Further, multiple follow up through email and phone has resulted in a standard response that it will be sorted in 4-5 days but no action has been taken

I have not received discount coupons of Bata for 2021.

DP I’d[protected][protected]

please send on my mail.

This year we have not received shareholders discount coupon

I am having DP Id : 12028100, client id: [protected] with Pragya Securities Pvt. Ltd. Since 2020 I have not been receiving the shareholders discount coupons from Bata India . I thought as it was lockdown last year and hence they must have been misplaced but this year (2021) too I have not received the shareholder’s discount coupons. You may contact me on my registered mobile number or email id with my DP/broker....

Non receipt of shareholders discount coupons for your 2021

I had order 2 pair of bellies on 12Jan 2021 and one on 10th Jan, all of which were returned subsequently. I got the refund of both grey pair in January itself. However, the black one was returned on 1st of May. I have been following up twice a week since then but haven't got the refund yet. Please find the details below:
Order ID: OS[protected]
Sub order ID: 50953876
Total order amount: 1777.78
Product amount: 888.89
AWB no:[protected]
This is the best worst experience from bata as I am not getting the refund and not even a concrete response from customer service team.
Please resolve this issue ASAP.

I have ordered a pair of chappal through bata online store (Order number - BW[protected]) on 08-Sep-2021, but due to wrong size I have cancelled the order after 2 hours and placed a new order, on cancellation of order I received a confirmation email from Bata saying I'll get my refunds within 6-7 days to same mode of payment(credit card), but now even after 20 days I'm still waiting for my refund for the same.
I contacted several times to BATA customer care, and every time they asked me to wait for 2-3 days but now It's more than 20 days, It's very frustrating to wait for such a long time an to make follow up for refund on a cancelled order, it was not expected from such a brand BATA.

Order# BW[protected] returned on 13th Sept but the refund is not yet processed even after multiple followups.
I have been following up with Bata team from 2 weeks and they just ask to wait for 3-4 days every time. Have seen multiple complaints from other customers for same issue.

I have purchased a new Bata footwear from Bata showroom in Annanagar for Rs. 1699.00 on 21 / 02 / 2021.
Due to the Corona pandemic, I was not able to go anywhere. On 28/6/2021 as the shops were open, I went to a dress showroom - Instore where I was just standing and purchasing the clothes, I felt very uneasy and my legs were in pain. I was shocked to see my footwear, the sole was fully damaged and it was coming out. The whole place where I was standing was full of white powder. It was so embarrassing in the shop. I have not even walked much - I went to the Instore shop by Car and walked from the parking lot to the shop.

I would like to state that after purchasing the new footwear from Bata I had kept it in my house and did not use it. For the last two month Corona pandemic was very high in our area so we were not able to move out of the house, so the new footwear with the box I safely kept in my house in the same way how it was kept in the showroom.
I feel that I have been cheated by the Bata Company by providing me with old or damaged stock of footwear. Bata has sold me the old and damaged stock, which got horribly teared off in one use.

So I wrote a requesting mail to Bata Company informing them about the whole incidence and requested them to replace the damaged footwear with the new one of same cost.
They were so rude they just ignored by saying "The concern raised by you in this product is due to serrated use and cannot be replaced”.
I want justice as I trusted blindly Bata Company and purchased a footwear of Rs. 1700/- and was not able to use once also.

Shoe is under warranty period i want it to be replaced as soon as possible.
Purchase date[protected] from south city mall
Vps/bata india /[protected]/[protected]/kolkatta

I bought 2 pair of shoes, one of rs.1499, other rs.999, both shoes size was not fitting so i returned both shoes on 28aug 2021. They processed refund as credit note, so I mailed them by bank account details, as told by customer care to refund my money back to my account on 28 aug only. From 28 aug till date i have talked to customer care 4 times and everytime they are saying we will refund in 3-4 days. Till date i have not got any refund.
Kindly help me getting my money(1499+999=2498/-) back.

I am very unsatisfied with the service of Bata I have never experienced such thing before I bought this slipper from one of the showroom of Bata and within the use of a week I started having irritation on my feet and it is still continuing. Kindly help me in this regard.

We purchased a shoe and belt at Pondicherry Bata show room in Anna salai branch on 19th sep 21 evening . The behavior and attidute of the manger at the billing counter was very rude and it was strange to notice.such people in a customer oriented company owned showrooms.. we were using the sanitiser kept on the table after our billing and he was literally shouting on us for using the sanitiser and he was telling to go out and use the one kept there. In this Covid time all the shopping centers have adequate sanitizers in all places and after all this is a good practice I guess. If such restriction is there why that should be kept and table and when we try to use why such drama was performed. He was literally stopping and saying that it will stain the glass on the table. As far as my knowledge is concerned being a alchohol based product this will never stain or damage any glass surface. These non customer friendly manager in a reputed showrooms of Bata to be taken up seriously on HR point of view and that have to be taught how to talk, behave and respect customers.

I have returned a bata shoes for which u people given me credit note.
Not it's showing invalid even though it's in ur given date limit.
Kindly resolve this issue at earliest.

I purchased a pair of slipper from one of Bata outlet in Lucknow Uttar Pradesh on 21st July 2021 and within 2 months its skin get peeled off near left toe.
Invoice & photos of slippers are uploaded.

I bought new shoe of Bata company on 29th Aug 2021 which cost Rs 1699 and invoice no is CM[protected]. This shoe exploded in just 15 days. Please replace it.