Bata India Complaints & Reviews

Please solutions me on above subject .product purchased by flipkart. Product damaged after 40 days

I am not satisfied with your product. So, I raised for return request but, The Return request and Refund is not initiated yet. So, kindly refund my money as soon as possible.

I purchase 2 set shoes in vijayapur Bata showroom online home delivery.on06/12/2020.and the delivery date is within 7days from the order booked date.but the shoes are not delivered till today.so deliver shoes as possible as earlier.

I made order for shoes and it was reported not available after payment was done online
Order No 12694074
Order done on 12 th November and even after repeatedly calling 4 -5 times no refund done

This is really disappointing from company like BATA, We have ordered products from bata on 3rd october 2020 and till now in December the order which we placed is not received.

Data of order - 3/10/2020
Client Name - Jay Makhija
Contact n0- [protected]
Order No[protected]

We placed 2 orders in the same, got three footwears delivered, one had size issue, so returned it and 3 more footwear from the order we have not received. I called the customer care they say it is in transit. How long does it takes to deliver the product it has been more than 2 months.

Need quick response for the same.

I ordered pair of sandal on 9/11/2020 But what I receive on 11/12/2020 was completely different product. I rised a request for return same day. It's been a month am calling daily and following up by mail.
Still no one contacted me for reverse pick up. Never expected such pathetic service from brand Bata.
Complaint Reference No 1998442
Order No 12688711
Sub order No 50876704

I was provided with a credit note but unable to use it due to technical problem then I was provided with a Gift card which is was shown wrong. Then customer service center said that i was refund in my bank account. Which was not completed from last one month. My registered no is [protected] . Please help me.

Yesterday visited the Bata showroom Gandhi Nagar, Adyar, after purchase the chappal billed and made payment, The bill not issued by Mr.D.Jaikumar, he said to me issued the bill. After searched in my hand bags no bills. Then he took from dustbin with the squeezed bill of my and giving to me.
Due to customer are in que i kept quite and return to home.
Now i brought to your kind notice he behavior to me is very bad and treated to me is unhappy

Purchased on 10th Nov 2020 from Jajpur road odisha

Sir,
I would like to inform you that we are joint holders i.e. Mamta M Bhavsar & Nimisha M Bhavsar of Bata shares having 12 shares. Normally 2 coupons are received every year in the month of august / sept. This year for 2020 these coupons are not received till today. Kindly send me at my registered address at the earliest.

Thanking You

(Mamta Bhavsar)

I ordered black sandal for women through online bata shopping website and after recieving product, i needed to return the product and courier guy picked up the product on oct16 2020. Till this date i didnt got my refund yet.My order id is 12650132. Please refund the amount as soon as possible. I tried to contact bata through mails and calls but n response.

Compalined on 25 nov...
After using the sandals bought on 16 nov 2020, the polish applied on the sandals has made my feet bad and then the color on the sandals ..where the feet rest has faded.
Attached invice as well as the photo of the sandals
Next couse of action should ensure BATA values my money spent .

Received email from BATA on 25 nov 2020, asked to show communication at store and get the issue sorted

On 26 nov 2020 visited BATA store and encountered below situation

This is very disgusting behavior from the BATA store.

The store manager is not available and after pretending as if they know how to Read the email, the store staff asks me to get the complaint number from BATA customer care. When i said that it is present in the email and as per the email, showing this communication would be enough to take action against my concern, they deny it.
I am surprised by the behavior of the staff. They also say that i can go to any social media and post about BATA and they dont care about it. Asked then to record itvon video and give it.There was no response from them.I have given my mobile number to the staff and anticipating call from the only one store manager on the planet

I am surprised with the brands concern for the customer from the ground level.

Hi, I placed an order on 12th November, my order ID number is 12691805. I want to know why order is not yet dispatched and why no contact from your side?
I sent 2 email to the customer care services and there is no response what so ever. Worst online shopping experience ever in my life.

I returned the product . Uts already pickedup on Nov 2nd, 2020.. still the picked up details on flipcart is showing 'will be picked up' and i haven't received my refund yet!!!
I contacted delivery agencies and they tracked my returned item and located it has already returned to the seller.

But my money is not received yet.
Kindly contact for more updates in
[protected]@gmail.com

Hi,
I order one clutch to gift someone on 5th of nov 2020 order haven't received yet. I called to customer service but no resolution given from their side.. They don't have anyupdate regarding my order.
It's been 20 days no resolution have given by them.
Order ID 12683955

Hi,

i have not received the Shareholder coupon not received for this.

Below is my details for your reference

My Contact Number is [protected] and Customer ID is 580883

Regards
Shankar Chettiar

I have placed an order for 2000 using the voucher on 14th Nov and still order shows " OUP Waiting For Gateway Response state." & i can t find the tracking number .

my Order ID : 12693448

could you please escalte to BATA team.

i have being calling them and sending mail but no one is responding on my concern.

Placed order on Bata india on 28th Oct for 2differernt shoes.
Order ID[protected]
Sub Order ID[protected] & 50854231

Bata cancelled order 50854230 mentioning not available on next day. I was not happy with this cancellation so i cancelled order 50854231 on next day.

Now it is showing Cancelled for Refund for both shoes but money has not been credited into my account still after 18days. Had sent the email to Bata but got no reply.

They have wasted time and gave me unnecessary headache. Never use Bata online ordering in future

But need my money back asap. Please escalate this request.

Product returned but not received my amount.
Order no. Is;- OS[protected]
My mobile number is;- [protected]

My name is Oliver I had placed order on 25 October 2020 paid 2952 from e voucher order number 12668542 .till now I haven't received any product nor I got my e voucher reissue . I had called you call center on 31oct regarding my order reference number for call 1971377 your agent told they will reissue or refund my evoucher in 3 day but nothing had done in those 3 days I called them again on 4 Nov 2020 told me it will be reissue evoucher in 24 HR refference for the call 1976365 nothing done till now it's 6 Nov I called them again reference number for the call 1978839 telling you had to wait 24 again . Can you please reissue or refund my e voucher it's been a 2 weeks now chasing after bata . Worst experience i had from your online shopping catalogue.