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Bata India Complaints & Reviews

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Updated: Feb 22, 2026
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Bata India reviews & complaints page 27

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K
Kinjal Maheshwari
from Ahmedabad, Gujarat
Jan 13, 2021
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I had order one loafers from Bata on 5th March 2020 and company delivered wrong product which I returned and then I shared my bank details which they said is wrong and then I shared cancelled cheque photo on 29th November but still I haven't got my refund amount. I have called customer care for almost 50 times and every time they say that I will get my money in 48hours but still I haven't got it. It's been 10 Months that company has not given me money back and no one is answering in an appropriate way.
Order Id: 12520723
Name: kinjal Maheshwari
Contact No: [protected]
Bata India customer support has been notified about the posted complaint.
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    S
    Sadhnajain
    from Noida, Uttar Pradesh
    Jan 12, 2021
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    I ordered Bata shoe pair, the size is small, I have been following up with customer care from last 3 weeks to return them. I have shared all images, and other required details, but it is not picked up yet
    Every time I call, they say it will get picked up today but no action yet
    I am 65 years old, and it is such a harassment for a senior citizen
    Bata India customer support has been notified about the posted complaint.
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      N
      Nitindshah
      from Saint Thomas Mount, Tamil Nadu
      Jan 12, 2021
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      Every year I receive coupes from you but this year till today I have not received the same.
      You are requested to send me at the earliest.
      Yours
      Nitin Shah
      Shareholder
      My email id is [protected]@hotmail.com
      Bata India customer support has been notified about the posted complaint.
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        S
        sowr94
        from Powai, Maharashtra
        Jan 7, 2021
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        Hi team
        I ordered a casual shoe from Bata, amount is deducted from my account but order status show “OUP waiting for gateway response ”
        Product details- screenshot attached
        Bata India customer support has been notified about the posted complaint.
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          U
          Umahoney
          from Delhi, Delhi
          Jan 7, 2021
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          Address: Nizampet village besides Vijetha super market, Hyderabad

          The bata store near Nizampet village, hyderabad has bad customer service, they have no respect towards the customers including the store manager himself. Please take provided action towards it.
          Bata India customer support has been notified about the posted complaint.
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            P
            Pach09
            Jan 2, 2021
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            Order ID:12698946
            Ordered a pair of pink women sport shoes and it was delivered so late and also it was defective. The product was picked up on 4th of December and till now my refund is not initiated. Every now and then I have to contact the customercare and they can't give satisfactory redolution
            Bata India customer support has been notified about the posted complaint.
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              A
              ashusachdeva
              Dec 30, 2020
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              Address: Ghittorni Near Metro station

              Purchased shoes fro Ghittorni the slipon shoes from it had 70% off on the brand.
              Unfortunately the left size foot is not comfortable and causing pain in the knee.
              Buying Bata product and complaining about it does not go with the brand.

              Maybe the shoes are a defected one and hence the problem.
              Bata India customer support has been notified about the posted complaint.
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                T
                trial112
                from Delhi, Delhi
                Dec 29, 2020
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                Its really disappointing with Bata service. its not giving good service and no care for customers..I have ordered a sandal, but what get is totally different product. I had ordered on 14/10/2020, and i returned on 20/10/2020. But after calling nearly 10 times and taking follow up on mail 10 times, i am every time getting assurance for payment refund..till date 29/12/2020
                Bata India customer support has been notified about the posted complaint.
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                  R
                  Raaj dayal
                  Dec 24, 2020
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                  Dear Sir, I have purchased a shoe (Power) for my grandson from Bata showroom at Akshardham Metro station in Delhi on[protected].
                  The portions of the sole are ripping off the shoe at some places.
                  I went to the showroom today to show the shoe and complain, but the showroom is closed down. the staff there informed me that the Bata Company is closing down this showroom at Akshardham metro station. they also told me to go to some other bata showroom.

                  I do not have the purchase invoice as I was not give a paper copy. they SMSed me the invoice to my mobile phone number ([protected]).
                  I had accidently deleted the message.
                  I could not retrieve it from the your "last purchase option" as that day, same time I made two sets of purchases. After buying the shoes I bought another pair of shoes for my wife in separate bill and that bill shows up in response.

                  Kindly help me How can I (a) procure copy of invoice and (b) get a replacement for the defected shoes. I am attaching picture of the shoe.

                  Regards,
                  Raaj Dayal,
                  [protected]
                  [protected]@gmail.com
                  Part of sole ripped out from the shoe!
                  Part of sole ripped out from the shoe!
                  Bata India customer support has been notified about the posted complaint.
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                    S
                    Songs Office
                    Dec 21, 2020
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                    Website: www.bata.in

                    Previous Complaint ID: 2745254
                    I am raising the complaint again against Bata India, because my pervious complaint not resolved.

                    I had received call once from Bata India customer support month back. but no solution given yet.

                    My complaint about Bata 8314976 BROWN Mens Shoes which i have bought 2 month earlier, the Shoes which i have bought was defective piece as such that the lower part of Shoes comes out from the Shoes.
                    The store refused to replace it.

                    ORDER Date : Aug 09, 2020
                    ORDER ID : AI[protected]

                    Can anyone help look into this?
                    Bata India customer support has been notified about the posted complaint.
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                      B
                      Baban Raut
                      Dec 21, 2020
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                      Address: Flat no.11 janvi residency sangram nager satara parisar Aurangabad Maharashtra state

                      Please solutions me on above subject .product purchased by flipkart. Product damaged after 40 days
                      Bata India customer support has been notified about the posted complaint.
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                        V
                        valli ks
                        Dec 20, 2020
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                        I am not satisfied with your product. So, I raised for return request but, The Return request and Refund is not initiated yet. So, kindly refund my money as soon as possible.
                        Bata India customer support has been notified about the posted complaint.
                        Dec 20, 2020
                        Updated by valli ks
                        I am not satisfied with your product. So, I raised for return request but, the return process and refund is not initiated yet. There is delay in return process . So, kindly refund my money as soon as possible.

                        Have u received refund or replacement?
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                          V
                          VISHWA METRI
                          Dec 17, 2020
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                          Address: BATA INDIALIMITED KG ROAD BSNGALORE-560009

                          I purchase 2 set shoes in vijayapur Bata showroom online home delivery.on06/12/2020.and the delivery date is within 7days from the order booked date.but the shoes are not delivered till today.so deliver shoes as possible as earlier.
                          Bata India customer support has been notified about the posted complaint.
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                            C
                            Chandramohan Setty
                            from Hyderabad, Telangana
                            Dec 16, 2020
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                            I made order for shoes and it was reported not available after payment was done online
                            Order No 12694074
                            Order done on 12 th November and even after repeatedly calling 4 -5 times no refund done
                            Bata India customer support has been notified about the posted complaint.
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                              Nisha Genani
                              from Bengaluru, Karnataka
                              Dec 9, 2020
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                              Address: F 23 Mana Jardin Radha Reddy Layout Sarjapur Road, Banaglore

                              This is really disappointing from company like BATA, We have ordered products from bata on 3rd october 2020 and till now in December the order which we placed is not received.

                              Data of order - 3/10/2020
                              Client Name - Jay Makhija
                              Contact n0- [protected]
                              Order No[protected]

                              We placed 2 orders in the same, got three footwears delivered, one had size issue, so returned it and 3 more footwear from the order we have not received. I called the customer care they say it is in transit. How long does it takes to deliver the product it has been more than 2 months.

                              Need quick response for the same.
                              Bata India customer support has been notified about the posted complaint.
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                                S
                                suma jayanna
                                from Powai, Maharashtra
                                Dec 8, 2020
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                                I ordered pair of sandal on 9/11/2020 But what I receive on 11/12/2020 was completely different product. I rised a request for return same day. It's been a month am calling daily and following up by mail.
                                Still no one contacted me for reverse pick up. Never expected such pathetic service from brand Bata.
                                Complaint Reference No 1998442
                                Order No 12688711
                                Sub order No 50876704
                                Bata India customer support has been notified about the posted complaint.
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                                  A
                                  Aaditya Pal
                                  from Powai, Maharashtra
                                  Dec 4, 2020
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                                  Address: Smq 923/1 , Airforce station Bhuj,Bhuj , Gujarat, Pin 370001

                                  I was provided with a credit note but unable to use it due to technical problem then I was provided with a Gift card which is was shown wrong. Then customer service center said that i was refund in my bank account. Which was not completed from last one month. My registered no is [protected] . Please help me.
                                  Bata India customer support has been notified about the posted complaint.
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                                    H
                                    Harini Shree
                                    from Powai, Maharashtra
                                    Dec 1, 2020
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                                    Address: 900378684

                                    Yesterday visited the Bata showroom Gandhi Nagar, Adyar, after purchase the chappal billed and made payment, The bill not issued by Mr.D.Jaikumar, he said to me issued the bill. After searched in my hand bags no bills. Then he took from dustbin with the squeezed bill of my and giving to me.
                                    Due to customer are in que i kept quite and return to home.
                                    Now i brought to your kind notice he behavior to me is very bad and treated to me is unhappy
                                    Bata India customer support has been notified about the posted complaint.
                                    Dec 01, 2020
                                    Updated by Harini Shree
                                    Mis conduct & misbehavior by the staff M/s BATA show room, (Mr.D.Jaikumar) Gandhi Nagar, Adayar, Chennai
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                                      K
                                      kuchhu
                                      from Agra, Uttar Pradesh
                                      Nov 28, 2020
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                                      Purchased on 10th Nov 2020 from Jajpur road odisha
                                      Bata India customer support has been notified about the posted complaint.
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                                        M
                                        Mamta Bhavsar
                                        from Powai, Maharashtra
                                        Nov 27, 2020
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                                        Sir,
                                        I would like to inform you that we are joint holders i.e. Mamta M Bhavsar & Nimisha M Bhavsar of Bata shares having 12 shares. Normally 2 coupons are received every year in the month of august / sept. This year for 2020 these coupons are not received till today. Kindly send me at my registered address at the earliest.

                                        Thanking You

                                        (Mamta Bhavsar)
                                        Bata India customer support has been notified about the posted complaint.
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