Bata India Complaints & Reviews

Hi there,

I had placed an order for a pair of shoes from Bata Store in Bangalore for size 9 and on 10th Jan 2021 shoes were delivered to me with 2 different sizes.

From 11th Jan 2021, I am following up with these guys for the same and on 20th Jan 2021 they had arranged a return pick up and I was informed that amount paid by me will be refunded and it's more than a month now still its not be been done.

I received my sandals today. The leather of my sandal is detached the inside material is visible which is looking very bad

After using 3days my shoes has been torned.
Want to replacement my product.

The outsole of the bata shoes I bought got cracked within 1 month. Kindly replace it. These are the images of the shoes' cracked outsole
Complain no. 3399

Because of covid-19 I have not received any coupon code from Bata India

Because of covid-19 I have not received any coupon from Bata india
Not a soft copy on my mail to

Dear Sir/Madam, I have purchased a BATA power kito shoe from BATA baguiati branch on 13 Feb 2021 of Rs.982.47 after discount of Rs. 316.53 on that product they offered me 15 percent discount. After purchase found that it was a defective product so came down to BATA baguiati branch on 14feb 2021 to exchange the same.on the exchange they asked for additional Rs. 316.53 which they have discounted at the time of sold the product. I was ready to pay the entire amount at time of purchase Rs.1299 but they have offered me, now claiming back the Same. I have raised my concern to BATA company CEO Mr Nitin Bagaria via email and also BATA customer service via email but they dont respond me after lodged my complaints after two days.Request your intervention on this for this harassment and breach of trust policy.

Last one month I have initiated for refund request but till date I didn't receive any refund amount. I have called several time to customer support but not getting proper response. now I am fed-up of calling them. I never expected the refund process will be so pathetic.

Order Id's
1. AI[protected]EAN NO. 8599099, 8246452)
2. AI[protected]EAN NO.8526099)
3. AI[protected]EAN no.8524080)
4. AI[protected]EAN NO. 5516153)
5. AI[protected]EAN NO.5515317)
6. AI[protected]EAN no. 5519514, 5514360)

Return Id's
R20bad4
R87f162
R3a01a3
Rcf100e
R2ff226
R46c7f3
R09c581
Rc1abb3
R0af7da

I have purchase 2 ballerinas from bata website online. Payment amount deducted from my account but status on website is still showing OUP Waiting For Gateway Response.

Please give me refund or deliver the products which I have ordered as soon as possible.

MY order numbers are[protected] & 50985097

I purchased a pair of shoes from amazon with one year warranty and i'm complaining from last 20 day but no one sloving my issue. Eveyone making excuse and making me fool. Thay are saying that i don't have any warranty as pf now.

Order ID:12745624, recd.on21/01/21.Defect noticed on product &mailed complaint on same day with photoshoot of defect, ref complaint no2079778.Since then I am constantly following on mail & on[protected].But no result other than giving another ticket ID:2691although assurance given to resolve within2/3 days.

We book the order on Jan 30th, 2021.Order ID 12755252. But as on date we have not recevied the shipment or any updation.

Hello,

I wish to complain about the formal shoes which I purchased on 05/11/2020 for Rs. 2499 from bhayandar west Bata store and within 3 days the left shoe got light shaded and In few days I visited the store and ask for exchange but the collection was not that good and I waited for new collection as my shoes were in warranty period.

On 26/01/2021 I went to the store to exchange the shoes from Borivali West store (Add: Thakkar shopping Mall, 3rd Floor S. V Road) and I purchased shoes by paying Rs.2999 ( Additional paid 499)and again within a day the sole the of the shoes got torn,

On 31/01/2021 again I went to the store for complaining about the shoes and they exchanged the shoes by giving my debit note and again within a week, the sole got torn so badly that I could not tell anyone that I bought these shoes from a big brand name BATA its look like a roadside chor bazaar shoes. Even roadside shoes last for few months but Bata shoes are so pathetic that in my whole life I will not buy or recommend any product.

How can such a big name company do cheap work.

The ladies handbag was bought 3 months ago from sector 18 Bata showroom. It is tearing off at many places. The stitching is opening up.This is the first time in my life that I bought a branded bag but it is disappointing that it is very substandard. I have made many visits to the showroom and met the manager but without success. Now I am forced to write these mails.
Bata is such a reputed international company but the response is very very poor. In fact no response at all.

I have not recd discount coupons during the year 2020. My shareholders folio No is IN[protected].

I am a share holder of BATA INDIA LTD for since 10 years, .but since 2 years i am not receiving shareholder discount coupons

Hi I placed an order on 1/20 from bata online. They shipped a wrong pair of shoes. I ordered synthetic blue shoes and they have shipped me canvas blue shoes. I have sent images and called customer service more than 10 times. Every time they tell me that they will arrange for reverse pickup but they never send anyone to pickup the shoes. Every time i call they tell me to allow 48 hours. I am tired of calling.

Not sure how to resolve this. They don't have separate email of the supervisor so i can escalate.

Horrible customer service. People should stop buying.

HI,
My husband purchase me Bata Belly(brown) (around 700-800) from Bata showroom(located in Burhanpur madhya pradesh Tulsi Mall) on my birthday (that was on 07/12/20), around 2 month ago . hardly i use this belly for 1 month and it got damaged it's stuff getting torn. I m regular customer of Bata products and I know how durable are these products. what I suppose to do. pls suggest

I m trying to order bata beige chapplas of rs 299 for my granny kalavati vasa but it is not showing me the option for cash on delivery

Purchased from growwell Kandivali shoping mall. Within 2 months both pair of shoes become damaged in front side. Hardy 5 to 6 times wear. Looking forward your assistance as we as a family used only bata shoes since last 25 years.
Kamalesh maity
Zonal sales manager sun pharma cns Mumbai [protected] alternative no is [protected]
Kamalesh.[protected]@sunpharma.com
[protected]@gmail.com