Bata India Complaints & Reviews

We have Bata shares and so we receive discount coupons every year. But in the F.y. 2020-21 we haven't received the coupons yet. Please look into the matter.

I have ordered a blue flip flop for men and the quality was worst so i raised a return as well as refund request. After the return pickup the customer service person informed me that I will be getting the refund when the return pickup is done.
I have again raised a request for my refund on 6 january but the refund has not been done yet. I am getting the mails that i will get a refund within 3-4days but it's been 16 days till now.

Dear Team I have purchase formal shoes from the Bata showroom mall of amritsar punjab i have use 10 to 15 days shoes is cracked in front side which is not useable. i have go to store in 2 time but they have not give respons...and sole is also defeated...

Thanks & Regards
saurabh richhariya
[protected]

@BATA_India One of the worst experience with bata.in website I have order'd heels order number : 12744526 . Its too hard. third class quality ordered through bata online.I have told online callercenter gurgaon team to replace name @avdesh kumar yadav @samir thapar they said will come on monday to take product and refund but no one come till date they do fake comitment .

compliant number 2064835

I have gone for shopping at your bata store.I liked a pair of heels but my size was not available so the sales person told me you can order this and we will deliver this at your doorstep but for that u have pay the amount here at the store.Me and my husband decided let’s do it because it’s a big brand such fraud or something is not gonna happen here so we paid Rs880 there and came back.After 2, 3 days we received a message that your order has been canceled but that was not done by us.We called at your customer care number they told us because of some technical issues they canceled the order we asked for the refund they told it will come to your account.Till now it’s been 15 days we calling them they are giving some satisfactory reply or answer for our query neither our refund.I just want to ask IS THIS YOUR BRAND IS FAMOUS FOR

Dear sir, I have purchased woman footwear article number-[protected] namely BUBBLE X L amounting to Rs.499 vide Invoice no.#CM[protected] dated 02.10.20 at 128, ashoke nagar, Bhubaneswar showroom. The product became defective after use of approx. two months. The defective part enclosed for your kind reference. However, due to busy in father's medical treatment not able to submit my complaint/feedback on time. Keeping mind on credibility our family always prefer Bata products. But this is the first time we unsatisfied for the product. Hence, it is requested to guide in the same matter. Thanks and regards. R.Kumar

I have placed order with BATA online via order no 12640595 . They have supplied wrong product. They collected the product back using Delhivery courier. Till today I have not got my refund

Dear Team,

I bought a pair of shoes on 6th June 2020, Brand Name - Bata, Colour - Black from Bata store Mathura and order id # 8246322 but due to Covid-19 i have received package through ECOMEXPRESS courier services# [protected].

I regret to inform you that pasting issue in right shoes came of within a week, i was visited at your store in Mathura. Here store manager collect my shoe and pasting it. I was tell him, the pair of shoe is defective & he said i am here dont worry about that.

Now the sole of the left shoe is cracked, I don't know hows comes poor quality of shoes by brand name bata, although i have visited many time at bata store Mathura from Nov'20 but nobody helping out for the issue.

I appeal to you to repair the shoe or replace it.

Looking forward to prompt response

I would like to inform you, that I frequently but Bata footwares either from shoe stores or through online from Flipkart. I prefer to buy BATA footwares even though there are several other brands available in market. Due to its quality and comfort and durable.

Since Feb 2020, I have purchased 4 pairs of BATA footware through Flipkart. If you wish I can show the proof for your conformation.

I have never found any defect in the BATA product till now. But this time I directly purchase from 2 pairs of BATA footware via BATA online I received on 03 January 2021. After receiving I was very isappointed to receive defective pair.

BATA representative has collected the Defective footware on 8th January 2021, but still BATA India has not refunded the amount of Rs 299/- (rupees two hundred and ninety nine) after 3-4 reminder via email. and Phone they are not receiving.

I have ordered for Grey Ballerinas For Women Order ID[protected] on Dec 24. Return request was placed around 28th and since then every time I call the Customer care, I receive the update as please give us 2 days or 3 days. Till date no pick has been arranged and all I have received is lot of apologies which I don't know what to do. Below are the ticket number raised (which was shared by the Customer service rep) not sure if these are right ones.
2058886, 2048166

I had order one loafers from Bata on 5th March 2020 and company delivered wrong product which I returned and then I shared my bank details which they said is wrong and then I shared cancelled cheque photo on 29th November but still I haven't got my refund amount. I have called customer care for almost 50 times and every time they say that I will get my money in 48hours but still I haven't got it. It's been 10 Months that company has not given me money back and no one is answering in an appropriate way.
Order Id: 12520723
Name: kinjal Maheshwari
Contact No: [protected]

I ordered Bata shoe pair, the size is small, I have been following up with customer care from last 3 weeks to return them. I have shared all images, and other required details, but it is not picked up yet
Every time I call, they say it will get picked up today but no action yet
I am 65 years old, and it is such a harassment for a senior citizen

Every year I receive coupes from you but this year till today I have not received the same.
You are requested to send me at the earliest.
Yours
Nitin Shah
Shareholder
My email id is [protected]@hotmail.com

Hi team
I ordered a casual shoe from Bata, amount is deducted from my account but order status show “OUP waiting for gateway response ”
Product details- screenshot attached

The bata store near Nizampet village, hyderabad has bad customer service, they have no respect towards the customers including the store manager himself. Please take provided action towards it.

Order ID:12698946
Ordered a pair of pink women sport shoes and it was delivered so late and also it was defective. The product was picked up on 4th of December and till now my refund is not initiated. Every now and then I have to contact the customercare and they can't give satisfactory redolution

Purchased shoes fro Ghittorni the slipon shoes from it had 70% off on the brand.
Unfortunately the left size foot is not comfortable and causing pain in the knee.
Buying Bata product and complaining about it does not go with the brand.

Maybe the shoes are a defected one and hence the problem.

Its really disappointing with Bata service. its not giving good service and no care for customers..I have ordered a sandal, but what get is totally different product. I had ordered on 14/10/2020, and i returned on 20/10/2020. But after calling nearly 10 times and taking follow up on mail 10 times, i am every time getting assurance for payment refund..till date 29/12/2020

Dear Sir, I have purchased a shoe (Power) for my grandson from Bata showroom at Akshardham Metro station in Delhi on[protected].
The portions of the sole are ripping off the shoe at some places.
I went to the showroom today to show the shoe and complain, but the showroom is closed down. the staff there informed me that the Bata Company is closing down this showroom at Akshardham metro station. they also told me to go to some other bata showroom.

I do not have the purchase invoice as I was not give a paper copy. they SMSed me the invoice to my mobile phone number ([protected]).
I had accidently deleted the message.
I could not retrieve it from the your "last purchase option" as that day, same time I made two sets of purchases. After buying the shoes I bought another pair of shoes for my wife in separate bill and that bill shows up in response.

Kindly help me How can I (a) procure copy of invoice and (b) get a replacement for the defected shoes. I am attaching picture of the shoe.

Regards,
Raaj Dayal,
[protected]
[protected]@gmail.com
Part of sole ripped out from the shoe!
Part of sole ripped out from the shoe!

Previous Complaint ID: 2745254
I am raising the complaint again against Bata India, because my pervious complaint not resolved.

I had received call once from Bata India customer support month back. but no solution given yet.

My complaint about Bata 8314976 BROWN Mens Shoes which i have bought 2 month earlier, the Shoes which i have bought was defective piece as such that the lower part of Shoes comes out from the Shoes.
The store refused to replace it.

ORDER Date : Aug 09, 2020
ORDER ID : AI[protected]

Can anyone help look into this?