Bata India Complaints & Reviews

This is rearding, order id 12608021 and order no 50759984
Brown boots for men
Article no: f[protected]fi.

Kindly cancel this order as i did not make the payment.

As this order is not cancelled hence my voucher has been blocked by you.

Please do the needful.

In subject to bata.in order id[protected]

Today, i had a chance to speak to one of your customer services representative, she was so unhelpful and she has changed my complete experience with shopping on bata.in which is really pathetic to worst. I have been doing online shopping for so long with multiple platforms but i never got such a run around and such unresponsive and unhelpful experience. I have visited the store as well in lulla nagar showed them proof's of payment and described the situation but no one is ready to take the responsibility and everyone is giving me a run around.

I have made the payment through gpay upi, so i shared the receipt of the transaction in pdf format, but that didn't satisfied them, so they asked to share my bank statement as well in pdf format, which i sent them over email, but still there was no response over the email, so i called in customer service again 5th time they answered and they said they will respond in 3 days whether that amount can be refunded or not.

Trust me, i think they have the worst system, and i won't suggest anyone to use bata website to order anything.

I tried ordering your product from bata.in website on august 14, 2020. I got payment request and I paid through phone pay app. After that I got transaction successful message from phone pay app also. But when I Went back to the bata website after my payment it got declined but money got debited. I tried calling your customer care number and emailed for so many times. Till now I didn’t get any response from your side. This is the message I got from phone pay app. Please check and do the needful as soon as possible or else I will move legally.
Thank you.

Ordered bata artical on 30th july. Order cancelled from bata end. Order no is12585070. Already called customer service many time but no one responding properly bata complaint no is 1887365.
Hoping to hear you soon from you with proper refund information.

Hi, i have ordered shoes and sandals from bata.in. My order id is 12600798. I had received a gift voucher from sbi cards to redeem it. The voucher has been consumed and the order is not placed successfully. Have tried calling customer care and have also mailed them. But no luck for the same. It sucks.

I placed an order on 14th july 2020. My order not delivered till date, each time i call customer care, i get the same response from team to wait for 3 days or wait for some time and e-mail (7 reminder mails) also response less from customer mail and higher management. It has been almost one month. Neither delivering product neither refunding. Worst customer support ever seen. Delivery partner tries pickup everyday but denied at warehouse. I'll sue them if they don’t provide resolution soon.

My order id : 12569016
Order number : 50702323
Awb number : 50702323

I ordered Women's blue sneakers shoes of size 4 from online bata store on 4 of august. I received my product and when I opened the box there's a pair of shoes of size 5 instead of size 4 which is very big for my foot.Also they didn't send me the fresh product, the condition of shoes is poor.So I returned them and they send me the credit note.But when I apply that credit note on my new order on website www.bata.in, they shows that the coupon...

I purchase of ladies sandel from bata showroom mount branch chennai on 11.08.2020 and order no:at[protected] dt 11.8.2020
Receipt no:mr[protected]
Amount rs:1699.00
Article name:walkthong
Size:8
Your delivery date:15.8.2020
If not delivery until now
And didn't response our phone call
Please delivery of our purchase of
Sandal

I had purchased from bata store at mega mall golf course road, gurgaon
One hush puppies slip ons, these did not suit me and i went to exchange them at the store.in the other type of hush puppy slipon they did not have the size and i was told they would call and let me know when they receive it. They said they would get it in 1-2 days. No body called for a week then i went back to the store on 13/8/2020 the y still did not have the pair and they could not figure out anything about it (Surprising). I asked for the refund so that i can go to another store n try which they refused. They should should refund the money if any customer wants otherwise he can complain to the customer redressal forum. The lady manager then said to chose another pair which was cheaper so for the difference i am forced to buy a belt as well. The size in that pair is also not available. They took my details n said they will be delivered by 13.08.2020 pm. Today is 16.08.2020 there is no news and no one has informed me when they will deliver. When i go next week then i would like a refund kindly instruct your staff accordingly.

Invoice no cm[protected]

Tel no [protected]
Capt berry

Hi bata team,
I have made a payment of 3100 rupees only.
Order id: 12602578 order date: 14 aug 2020.
But my order status is showing oup waiting for gateway response.
Please help me on resolving the issue and deliver my orderd product as soon as posible.

Thanks
Navaneeth gnl

I placed an order on 13th july. My order had 2 items, out of which one of them has not been delivered to me yet and its 7th august today. Each time i call customer care, i get the same response from team to wait for 3 days or wait for sometime. It has been almost one month. Neither delivering product neither refunding. Worst customer support ever seen. Delivery partner tries pickup everyday but denied at warehouse. My order id is 12568667. Tracking id is [protected]. I'll sue them if they dont provide resolution soon.

Arun mahesh
Attachments
Thu, aug 6, 11:03 pm (11 hours ago)
To in-customer. Service

Sir/madam,

With reference to the subject, i have redeemed my gift voucher of rs. 500/- to purchase the item 'bata brown chappals for men'
Product code: f[protected] for rs. 499/-. When i tried to order, it was incomplete, then the order status came as 'oup waiting for
Gateway response' after consuming my gift voucher amount.

When i tried to redeem the voucher again, it said it was already redeemed. Kindly let me know whether the order has been successful
Or not. If it's not successful, kindly refund my gift voucher in order to make a fresh order.

On 2nd august, i happened to visit the bata store located in kanchrapara, west bengal. I wanted a good pair of heels for myself and as we are all aware, it's really necessary to try on a shoe before purchasing it to check the comfort of the product. As i was about to try one on the sales person to my utter surprise asked me not to try on any of the product just select one and buy it. It was a really hostile behaviour i have not experienced ever before in any other store. I was surprised that bata which has a renowned brand reputation has such staffs recruited in their store. Without saying a word i walked out of the store and i never intend to visit that branch ever again. I understand we are in the middle of a global pandemic and we had sanitized ourselves as required. I am just wondering if bata expects us to buy shoes without trying them on which is outright impossible why even keep the stores open. I had booked a cab all the way to just make it to store and purchase a sandal for my sister's wedding but unfortunately it was not possible. I am really disappointed

I gave my earphone for warranty repair/replacement. My ticket no. Is 1021553. Its been more than 3-4 months days now and then i tracked my package, it said it had reached the destined service center in mumbai. But till now i haven't received either the product or any mail regarding the service. And also within the next few days the warranty period for my earphones will be over, so i feel i wont be able to claim the replacement then. So i humbly request this issue be solved at the earliest.

It's been one month since my return got picked up but till now I didn't get my refund even after calling bata customer care everyday since 15 days. What i should do for such a ruthless behavior by bata people. How many days I need to wait for my money. Bata took their product from me but why don't you give my refund. How many complaints I need to raise. Still how many days you will make me wait without giving refund.

I didn't get my credit note after the return completed on 15th july, and the customer care executive are not answering my call, either give my product back or the money.
Company can not befool customers as per consumer protection act.
Order no. 12562604...

I didn't get my credit note after the return completed on 15th july, and the customer care executive are not answering my call, either give my product back or the money.
Company can not befool customers as per consumer protection act.

I had placed an order with bata for sandals at Rs. 160, order no: 50695787. Order Id: 12564058. The order had been placed on 8 July. Since then every single day the courier service ECOM Express reaches Bata to collect order and every single day it is rejected quoting that the shipment is not ready. If they don't have products why do they even accept orders.
Please either cancel my order or send me the product ASAP. Tracking Number: [protected].

My credit note is not issued, it had been 10 days of reverse pick up, they don't take action even after the complaint has been registered. Their app doesn't work well, the status does not update and no option works there, they just befool customers, they said they are trying their best but it is not in their hands, please take suitable action so that they start working in proper manner and maintain authenticity as other apps doing. Worst experience i had with bata india