Bata India Complaints & Reviews

I placed an order on 14th july 2020. My order not delivered till date, each time i call customer care, i get the same response from team to wait for 3 days or wait for some time and e-mail (7 reminder mails) also response less from customer mail and higher management. It has been almost one month. Neither delivering product neither refunding. Worst customer support ever seen. Delivery partner tries pickup everyday but denied at warehouse. I'll sue them if they don’t provide resolution soon.

My order id : 12569016
Order number : 50702323
Awb number : 50702323

I ordered Women's blue sneakers shoes of size 4 from online bata store on 4 of august. I received my product and when I opened the box there's a pair of shoes of size 5 instead of size 4 which is very big for my foot.Also they didn't send me the fresh product, the condition of shoes is poor.So I returned them and they send me the credit note.But when I apply that credit note on my new order on website www.bata.in, they shows that the coupon...

I purchase of ladies sandel from bata showroom mount branch chennai on 11.08.2020 and order no:at[protected] dt 11.8.2020
Receipt no:mr[protected]
Amount rs:1699.00
Article name:walkthong
Size:8
Your delivery date:15.8.2020
If not delivery until now
And didn't response our phone call
Please delivery of our purchase of
Sandal

I had purchased from bata store at mega mall golf course road, gurgaon
One hush puppies slip ons, these did not suit me and i went to exchange them at the store.in the other type of hush puppy slipon they did not have the size and i was told they would call and let me know when they receive it. They said they would get it in 1-2 days. No body called for a week then i went back to the store on 13/8/2020 the y still did not have the pair and they could not figure out anything about it (Surprising). I asked for the refund so that i can go to another store n try which they refused. They should should refund the money if any customer wants otherwise he can complain to the customer redressal forum. The lady manager then said to chose another pair which was cheaper so for the difference i am forced to buy a belt as well. The size in that pair is also not available. They took my details n said they will be delivered by 13.08.2020 pm. Today is 16.08.2020 there is no news and no one has informed me when they will deliver. When i go next week then i would like a refund kindly instruct your staff accordingly.

Invoice no cm[protected]

Tel no [protected]
Capt berry

Hi bata team,
I have made a payment of 3100 rupees only.
Order id: 12602578 order date: 14 aug 2020.
But my order status is showing oup waiting for gateway response.
Please help me on resolving the issue and deliver my orderd product as soon as posible.

Thanks
Navaneeth gnl

I placed an order on 13th july. My order had 2 items, out of which one of them has not been delivered to me yet and its 7th august today. Each time i call customer care, i get the same response from team to wait for 3 days or wait for sometime. It has been almost one month. Neither delivering product neither refunding. Worst customer support ever seen. Delivery partner tries pickup everyday but denied at warehouse. My order id is 12568667. Tracking id is [protected]. I'll sue them if they dont provide resolution soon.

Arun mahesh
Attachments
Thu, aug 6, 11:03 pm (11 hours ago)
To in-customer. Service

Sir/madam,

With reference to the subject, i have redeemed my gift voucher of rs. 500/- to purchase the item 'bata brown chappals for men'
Product code: f[protected] for rs. 499/-. When i tried to order, it was incomplete, then the order status came as 'oup waiting for
Gateway response' after consuming my gift voucher amount.

When i tried to redeem the voucher again, it said it was already redeemed. Kindly let me know whether the order has been successful
Or not. If it's not successful, kindly refund my gift voucher in order to make a fresh order.

On 2nd august, i happened to visit the bata store located in kanchrapara, west bengal. I wanted a good pair of heels for myself and as we are all aware, it's really necessary to try on a shoe before purchasing it to check the comfort of the product. As i was about to try one on the sales person to my utter surprise asked me not to try on any of the product just select one and buy it. It was a really hostile behaviour i have not experienced ever before in any other store. I was surprised that bata which has a renowned brand reputation has such staffs recruited in their store. Without saying a word i walked out of the store and i never intend to visit that branch ever again. I understand we are in the middle of a global pandemic and we had sanitized ourselves as required. I am just wondering if bata expects us to buy shoes without trying them on which is outright impossible why even keep the stores open. I had booked a cab all the way to just make it to store and purchase a sandal for my sister's wedding but unfortunately it was not possible. I am really disappointed

I gave my earphone for warranty repair/replacement. My ticket no. Is 1021553. Its been more than 3-4 months days now and then i tracked my package, it said it had reached the destined service center in mumbai. But till now i haven't received either the product or any mail regarding the service. And also within the next few days the warranty period for my earphones will be over, so i feel i wont be able to claim the replacement then. So i humbly request this issue be solved at the earliest.

It's been one month since my return got picked up but till now I didn't get my refund even after calling bata customer care everyday since 15 days. What i should do for such a ruthless behavior by bata people. How many days I need to wait for my money. Bata took their product from me but why don't you give my refund. How many complaints I need to raise. Still how many days you will make me wait without giving refund.

I didn't get my credit note after the return completed on 15th july, and the customer care executive are not answering my call, either give my product back or the money.
Company can not befool customers as per consumer protection act.
Order no. 12562604...

I didn't get my credit note after the return completed on 15th july, and the customer care executive are not answering my call, either give my product back or the money.
Company can not befool customers as per consumer protection act.

I had placed an order with bata for sandals at Rs. 160, order no: 50695787. Order Id: 12564058. The order had been placed on 8 July. Since then every single day the courier service ECOM Express reaches Bata to collect order and every single day it is rejected quoting that the shipment is not ready. If they don't have products why do they even accept orders.
Please either cancel my order or send me the product ASAP. Tracking Number: [protected].

My credit note is not issued, it had been 10 days of reverse pick up, they don't take action even after the complaint has been registered. Their app doesn't work well, the status does not update and no option works there, they just befool customers, they said they are trying their best but it is not in their hands, please take suitable action so that they start working in proper manner and maintain authenticity as other apps doing. Worst experience i had with bata india

My credit note is not issued even after 10 days of reverse pick up, neither i get any mail nor the message regarding when would i get it, they don't respond to calls and mails and when somehow i connected, they just say that they are doing their best but it is not in their hands. They are just befooling us, no action is taken till date. They are ridiculous and hopeless people, the worst app is this, no option works well in their so called app. No status is shown correctly, my product is shown the status of being shipped and will be delivered soon. Please take appropriate action.

Dear team,

I bought a child sandals from bata showroom central market meerut-250004, on[protected] but approximately after 28 days its steps break from the sandals of left leg side pair, so due to covid-19 lock-down from[protected] in all over india i am unable to check it to the store regarding this problem.

After 1 week i have to contact on call to shop keeper mr. Vipin kumar shah on bata store meerut, and they says when lock-down is open you will come i will repaired it so no other option to wait.

But now when lockdown is open i will go to bata showroom meerut and ask to repaired it and said to him that so many days has been gone but its still pending for repaired so do this, then mr. Shah is said to me that wait 15 more days due to recently we open the showroom after lockdown covid-19 so please come after 15 days than i said already so many days have been gone and its useless for me without repaired so please change the step and my matter will closed,

Then he said i am not responsible to change the steps only i will repaired by local shoe cobbler and i don’t replace this step you have to talk to the company.

So after so many try on co tollfree no [protected] no one contact to me.

Now after spend my hard income to buy this sandals i am unable to use it and no one taking my pain, so please help me give my hardcore mony back from the stores its 299.00/- only

And also wants to take fine from the stores because i was don’t use it so long that’s brand name bata is as you decides as well.

Picks attached for your reference.

Bill details given

Bata sendal invoice no:- cm[protected]

Gstn no:-09aabcbdo43717k

Date:[protected]

Vipin kumar shah
Bata store meerut

Regards
Shekhar bhatnagar
[protected]

My ear phone not working this product is in warranty i'm submit the complaint on 8 july
Product rec by company in 10 july
But till now my product not received
They not return my product

My wife purchased a chappal pair for Rs.400 from Ferozepur store of Bata but after wearing, it leaves its blue colour on skin causing itching and skin problem. You please see from the pics attached and get checked this lot.

I will be separately lodging a claim for the treatment we are getting from the skin specialist.

In the meantime, direct the local dealer to replace it and send it your to lab for testing.
Such a poor product from the reputed concern is not expected to be marketed before testing.
Harish Monga [protected]

Hello,
My name is pritesh basnet, and i live in darjeeling west bengal... Today, as of 28/06/2020 my wife visited the bata showroom located in the lower part of the town. The people incharge informed her while she was looking for a shoe, that she cannot try on any shoe first, and then not decide to buy it... She has to first hand decide what shoe she wants to buy, only then can she go ahead and try it... I found this policy to be very very discriminating, being a woman and being alone, i felt it was a misbehaviour on part of the bata showroom people..in my 40 years of visiting bata or for that matter any other shoe showroom i have never come across such policy.
This in my opinion was a very unnessary way of behaving with a customer... It meant that if my wife liked a shoe then they would let her try it, but if it wouldn't fit properly she would still have to buy it, absolute nonsense, 3 rd class behaviour, unexpected by bata standards...
I strongly beleive you need, better and educated employees with atleast 3-4 months of training, please make their head clear with proper etiquettes...
This feedback is only owing to the fact that bata has never. Dissappointed before, always has been reliable, and i would be happy in helping your business grow, rather than your goodwill being tarnished by a few #...
Thank you
Pritesh basnett
[protected]