Bata India Complaints & Reviews

My credit note is not issued even after 10 days of reverse pick up, neither i get any mail nor the message regarding when would i get it, they don't respond to calls and mails and when somehow i connected, they just say that they are doing their best but it is not in their hands. They are just befooling us, no action is taken till date. They are ridiculous and hopeless people, the worst app is this, no option works well in their so called app. No status is shown correctly, my product is shown the status of being shipped and will be delivered soon. Please take appropriate action.

Dear team,

I bought a child sandals from bata showroom central market meerut-250004, on[protected] but approximately after 28 days its steps break from the sandals of left leg side pair, so due to covid-19 lock-down from[protected] in all over india i am unable to check it to the store regarding this problem.

After 1 week i have to contact on call to shop keeper mr. Vipin kumar shah on bata store meerut, and they says when lock-down is open you will come i will repaired it so no other option to wait.

But now when lockdown is open i will go to bata showroom meerut and ask to repaired it and said to him that so many days has been gone but its still pending for repaired so do this, then mr. Shah is said to me that wait 15 more days due to recently we open the showroom after lockdown covid-19 so please come after 15 days than i said already so many days have been gone and its useless for me without repaired so please change the step and my matter will closed,

Then he said i am not responsible to change the steps only i will repaired by local shoe cobbler and i don’t replace this step you have to talk to the company.

So after so many try on co tollfree no [protected] no one contact to me.

Now after spend my hard income to buy this sandals i am unable to use it and no one taking my pain, so please help me give my hardcore mony back from the stores its 299.00/- only

And also wants to take fine from the stores because i was don’t use it so long that’s brand name bata is as you decides as well.

Picks attached for your reference.

Bill details given

Bata sendal invoice no:- cm[protected]

Gstn no:-09aabcbdo43717k

Date:[protected]

Vipin kumar shah
Bata store meerut

Regards
Shekhar bhatnagar
[protected]

My ear phone not working this product is in warranty i'm submit the complaint on 8 july
Product rec by company in 10 july
But till now my product not received
They not return my product

My wife purchased a chappal pair for Rs.400 from Ferozepur store of Bata but after wearing, it leaves its blue colour on skin causing itching and skin problem. You please see from the pics attached and get checked this lot.

I will be separately lodging a claim for the treatment we are getting from the skin specialist.

In the meantime, direct the local dealer to replace it and send it your to lab for testing.
Such a poor product from the reputed concern is not expected to be marketed before testing.
Harish Monga [protected]

Hello,
My name is pritesh basnet, and i live in darjeeling west bengal... Today, as of 28/06/2020 my wife visited the bata showroom located in the lower part of the town. The people incharge informed her while she was looking for a shoe, that she cannot try on any shoe first, and then not decide to buy it... She has to first hand decide what shoe she wants to buy, only then can she go ahead and try it... I found this policy to be very very discriminating, being a woman and being alone, i felt it was a misbehaviour on part of the bata showroom people..in my 40 years of visiting bata or for that matter any other shoe showroom i have never come across such policy.
This in my opinion was a very unnessary way of behaving with a customer... It meant that if my wife liked a shoe then they would let her try it, but if it wouldn't fit properly she would still have to buy it, absolute nonsense, 3 rd class behaviour, unexpected by bata standards...
I strongly beleive you need, better and educated employees with atleast 3-4 months of training, please make their head clear with proper etiquettes...
This feedback is only owing to the fact that bata has never. Dissappointed before, always has been reliable, and i would be happy in helping your business grow, rather than your goodwill being tarnished by a few #...
Thank you
Pritesh basnett
[protected]

Hi,

I have bata vouchers worth rs 1500 which i am unable to redeem at the time of purchase a product from bata app. I reached to their customer service through mail. It's been almost a month they are not providing any solutions to it. Can you please help me on this issue.

Thanks,
Shibam adhikary
[protected]

Using this product since years as advised for heel pain. But the last two purchase has disappointed me. Its softness doesn't last even for two months. The stitches are also creating pain. So a product for rs.2000 has to be discarded soon after it's purchase.. Kindly advice

I have ordered a product worth 889 rupees on 29 may 2020.
Delivered the product on 01 june 2020.
Requested for exchage on same day.
Picked the return product on 3rd june 2020.

From that day i have called the customer service several times. Every one say you will receive the credit note by tomorrow.

Till today (24 june 2020) no credit note.
All false promises by ankit, suman sharma, mayank, karthik - customer care agents. They say will arrange a call back from superior.
No call back till now.
I just need another size of same product.

Really worst service.. Bata

I ordered the shoes a week ago but in payment mode still it is showing the message: waiting for gateway response.

Please resolve my issue asap.

Hii... This is ashish i had purchased two chappals from bata online store which is delieverd on 20th march 2020. Due to size issue i made return request of one of my chappal having (Order id[protected] sub order id[protected] awb no.[protected].
Despite of giving all details and bank account information no refund made to me. Lastly i asked to send bank account mini statement from customer care, i also sent that.. But nothing happened till date. I urged to you please take it seriously. I had made so many calls to customers service but they just manipulating my mind saying you will be refunded in next 48 hours. Just got irritated.. Lastly i file a complain here... Please help me out so that i shall remain grateful to you. Please help... Necessary email sent to bata.. I m attaching here please look into it. Thanks.

Hello sir/mam,

I had ordered shoes from bata on 20 th may 2020 and my order id: 50653800. Till today i haven't received my parcel and the tracking number provided from bata shows the product has returned back to the bata. Still the bata is not refunding the amount nor dispatching the product to me. Inspite of sending several mails they people are not replying nor replying.
Kindly help me out.

Regards,
Ashka c panchal
[protected]

I purchased a shoe from bata before 6 months, now the bottom soal tear off. I go to the same show room and explain the default. They never accepted the product quality. They refused my complaint and treat as a beggar. I spent 1200 rupees. Bata says it won't be repairable. I ask them is this your product life. Simply the manager said yes. After discussion i wrote a mail to bata. They are not even consider my mail. I spoke to customer care toll free, final answer from bata we can't do anything, our 90 days warranty has expire. We are middle class family's. After 6 months we can't buy another shoe. Our entire trust of bata sinking in customer service and support.

Purchased bata formal men leather shoe on 2 november 2019,, with invoice no cm[protected].. Within use office only its sole broken in both pairs.. It cost 1499 not sale product. I want bata company to replace it

This is adarsh from mysore. I have purchased slipper costing rs.699 in addition rs.4 for environment friendly paper bag and paid rs.703 in total at bata show room in akshay bhandar, mysore. (12:30pm on 6/6/2020)
The store keeper and the cashier did not issue the bill for rs. 703 payment.
This is a big scam bata company store keepers are doing.
One more big scam by the company doing is charging rs. 4 for environment friendly paper bag.
Am going to rise an online complaint in consumer court or forum for sure.
This problem need to be solved immediately.

Sir
I recently purchased shoes from kaloor branch, kerala at about 20 days back for rs. 1300/-. At the time of purchase i requested the sales person to show me a shoe for walking. I used them for only 90 minutes daily walking purpose. Yesterday i noticed the shoe sole is torn. I have been using u r products for fifteen years. As a regular customer to your product i have not seen such an inferior quality from your company. That makes me hard to belive such a worse quality manufactured from bata. It may be a design fault or jobworker /manufacturing fault. Please look into this matter and take necessary precaution to maintain quality standards. Please acknowledge this complaint. Invoice number : cm[protected] i am enclosing photos of shoes for ready reference.
Earlier action will be highly appreciated.
With regards.

My shoe torn within warranty period and they given me no explanation for that when I told them to replace my shoe. My contact number is [protected] and my email id is [protected]@rocketmail.com.

Hi, my sole is broken can you replace

Hi i had purchased a bata slipper from bata showroom, vinobhanagar branch, shimoga, karnataka on 11th may 2020 at 5:30 pm and they have not provided the bill. They told i would get the bill directly to phone. Even after 4 days i dint get any bill. This is a big scam by those store people i guess. Please investigate the issue and give me the refund for this issue.

Hi i had purchased a bata slipper from bata showroom, vinobhanagar branch, shimoga, karnataka on 11th may 2020 at 5:30 pm and they have not provided the bill. They told i would get the bill directly to phone. Even after 4 days i dint get any bill. This is a scam by those store people i guess. Please investigate the issue and give me the refund for this issue. This is a cheating to the customers of our country. Please help me.

Dear sir/madam,
I have purchased a bata_shoes from your jorhat bata showroom in assam on the date of 20th march 2020, but sir unfortunately one pair of that shoes has damaged, as per your company instruction that shoes has contain two months warranty, due to covid-19 lock-down, i am unable to return that shoes in between two months of warranty period, so kindly tell me what shall i do for return/repair that shoes?