Bata India Complaints & Reviews

I brought a school shoe for my kid and purchase date is 10th june 2019 and in august time frame his shoes started cracking wide open with upper part and sole. I have did launched a compaint and got the complaint no bm 71907. It has been more than a month, i dont see a response from bata.

It is really shameful for not responding, we have been buying shoes in bata for almost 7 years and this is the response they give for a loyal customer.

Thanks

Baskar. K

I had ordered a sandal with bata, order id : 12415055.
I have received a wrong product.
Even i have tried to call them several times, no repsonse for call.
I wrote a mail to them on sept-29 regarding this, they gave me a ticket id-bm-88792 and mentioned that, they will resolve within 3 days
But since then, there has not been a response from their side.

I had placed an order on sep 19, 2019 for purchase of bata shoes. Till date i have not received the ordered item nor the refund. And the customer care doesn't revert on mail or telephone.

I paid rs.1350 for the product. But it's been 3 weeks now since the order has been placed but have not received the shoes yet

Order no12420586
Sub order no. 50518541

Sunit ambadi
[protected]

Dear ganarel manager,
I purchased a bata leather shoe on before 1 week of 2018 durga puja from your grand bata shop dharmotala, kolkata. But at this durga puja time when i going to attend a durga puja ceremony at this time my shoe's shole totally damaged like a dust type.
Last 30 years i used your products but never i feel any issues. But now i am really unsatisfie and seriously i am very unhappy, i think your shop sale me a duplicate products.
Thanks
Arun kumar sarkar

Sir, i have purched the shoes from bata show room from mumbai. On 5 may 2019. The product become faulty with in 3 mts.in the month of july then i made the contact with costemar care in the month of early september. After that they have told me it is out of warranty so we can not repair nor we can replace it. The cost of shous were 1700 rs. So please give me the advice and help me to resolve the matter.
Regards
Dr salil patil.

Team

Bata.in making fraud for refunds.. Here is example on sep 11 2019 i have ordered 12408858 is order id.. Because of quality fail they said on sep 18 order cancelled and refunded but still refund not received in my wallet.. I called daily from 15 days and sent multiple mails. But no one taken action about refund.. Kindly forward this to someone who can help.. And also for customers it is not advisable to shop from bata.in even offline. Since their systems are horrible if product not received on time. Customer service is worst since daily they will take fresh complaint but no follow up.. Now 30 days going to complete.. Still no refund for order id 12408858.

I've ordered a pair of women sandals from bata.in on 17-09-19 and delivered on 21-09-19. They send the sandals from old stock and also damaged. Then i contacted to bata customer care and raise a return request. They promised me to pick it up within 1-2 days but not yet picked up. But they didn't pick up the sandals, i contacted several times but they only give me promises nothing else. Till now it's not picked up.
Order no. 12417566
Amount: 249.50

Dear Sir,
i have Purchased BATA Shoes From CP Delhi and order No. is CM[protected] dated[protected] but after using regularly shoes side portion damaged and Bata Manager says it would be repair not exchanged .it is disrespectful that after paying this much amount, i'm not able to wear.
Please exchanged shoes not repaired. i am not able to buy.

I have made a online purchase for mens shoes after 8 days i recieved ladies scandal. After call and made returning request. Bata call centre is giving different answer and asking to send picture and email after sending also still return not made. Bata call giving different procedure of returning items. Still return not made.
They keep promising but still they did not take return. Its of no use because i purchased men shoes and they have given ladies very high hill scandal

My order no is 12410942. I had ordered on 12/9/19 and it has been 18
Days and still my order is not delivered. I have
Called customer care 10 times from 17/9/19 and they every time say i
Will be delivered in two days and it has still not been delivered. I have made prepaid online payment. I want the company to either tell me the reason of this much delay or refund my money.

Dear sir/ madam,

I bought a shoe from sarojini nagar delhi from bata outlet,
After a few days of wear, its "tongue" came out of the right side shoes which was not properly stitched inside.
This is a quality & reliability of product issue that needs to be taken care of. Also request you for replacement of same.

Please find attached the invoice and photos for your reference.

Bata india (Linking road, khar (W) store mumbai) - the store took the paymet of 2500 and has not delivered the product.

Despite multiple calls to the store, store manager misbehaved on call and refused to dleiver the product. I called on the helpline number several times but no one answered.

Please refund my amount. I have attached the receipt of the purchase.

I have ordered a shoe on bata application (Google play store) with my login id ([protected]@gmail.com). The order id is 12411377 and the sub order id is 50506728. Order date is 13/09/2019. I have paid the amount online and its showing that i will be received the order within 3 days but still i did not received the order and they are not aware to reply on my mail also. Below are the mail details.

Dear team,
I have order for one shoe and paid through online but still i not received the order. Order id 12411377

Dear customer,
Thanks for writing to us
Please allow us 3 days of time to address and resolve the concern raised by you.
You may note reference number bm-78967, for any future correspondence.
Assure you the best services always.

Regards,
Customer service team
Bata india ltd.

But after that i request them to cancel the order and for refund my amount but they are not replying my email and did not received my calls also.

Request you to please help me on this for refund my amount back.

My order no. Is 12415141. I ordered a product from bata worth 666 on 16/9/2019 and i received a message that the product will be delivered with in 4 days but now it is 26/9/2019 and till now i havent received my product. I called customer care several times and every time they told me different stories regarding my product. Sometimes they cut the call on my mouth. They never transfer their call to senior, every time they told me that they will arrange a call back request with in 1 hour. But that never happened. Today they told me that the product was delivered to my address but they did not found my house and hence they cancel the delivery. I purchase from flipkart, amazon and the can find my house easily but bata cant, i think it is totally #, they just making stories. I dont know what to do.
Their customer service care is very bad. They talk very arrogantly.
Please help me to get my product
With hope
Subhajit bhowmic

Placed product in bata online with order id: ai[protected].
Its been 20 days no pickup done result no money refunded. 7 times called customer care, commitment done but no solution.
Very bad services, really disappointed.
Suggest every one not to order from bata... Online services are fake in bata... They are not customer friendly... Very bad services.

Hi,

I am a regular customer fo bata india and have recently purchased two pairs of sandals from bata showroom at new market bhopal.

The order was of the sum of rs.2398. The first payment was done via phonepe application and by the time i did my payment, the payment option was declined by the representative at the counter. Hence the amount got deducted from my account but was not received by the representative. So, i did another payment via card for the same amount.

I filed a complaint about the deduction and it has now been more than a month i have been struggling to get my refund. Every time i have to call the customer support to get an update for the ticket.

Below are the ticket ids:
1. Bm-51211 and bm-51210
New id: bm-76791

Attaching the screenshot of the deduction for reference.

Its really frustrating now to call again and again, and in future, i am refraining myself to buy any product form bata.

I buyed sandals (Chappals) on bata showroom in hyderabad, with in one week product got damaged, one strip got came out. Received damaged product.
While buying this product, the executive explained that this product is washable.

Bata shoroom address: nandini nagar, madhava nagar colony, ambedkar nagar, hafeezpet, hyderabad, telangana 500049
Purchased date: 15-sep-19

Bought ladies footwear having product code [protected] exactly 3months back back on 19.06.19). But to my surprise the leather/ upper mateial has kind of wore off from one side and there is a gaping hole now. Contacted bata showroom jwalaheri, new delhi yesterday but literally they washed their hands off saying that although product is faulty but your warranty elapsed 2days back there we have no option to replace the product and system not allow us, 'you need to lodge the complaint and then we'll see if something can be done" is this the kind of 'customer service' these companies provide? And, that too for such a costly slepers which work only for 3months. Iam using bata for last 15years, and from such a reputed company which known for its quality it can't be expected that for faulty material and product they respond in such manner. I really don't know how this is going to be resolved!!!

It's my request to resolve the issue by replacing the product immediately even some days gone after warranty period because as iam working lady so due to busy schedule i am not able to come for warranty period.

I and my daughter hold bata india share. But like previous year, this year we have not received 20% discount coupons. Our details are as below :

1) sanjoy dutta gupta
Dp id : [protected]

Address : flat no. D-203, mamomaya apartment, 139 bhattacharya para road, kolkata-700063. Mob. [protected],
Email : [protected]@rediffmail.com

2) chandrani dutta gupta
Dp id : [protected]

Address : flat no. D-203, mamomaya apartment, 139 bhattacharya para road, kolkata-700063. Mob. [protected]
Email : [protected]@rediffmail.com

Respected sir,
Myself suraj from solapur. I am purchased your bata chappal from your bata store solapur. This product is too costly about 1400 rupees. It damaged in only 4 months. I'm complained to your company customer care but they give me reason of purchase bill of that product. So i request you for call to bata store and say them to replace this bata product with the help of details of purchase bill office copy on 18th april 2019.
Thank you
Mo. [protected]