Bata India Complaints & Reviews

Sir This is to inform you that i (Pankaj Kumar) had purchased a shoe Black Color (Article No[protected]having price of rs 3499 from Bata Shoe Store Shop No-9, Ranchi Club Compl, ranchi, Jharkhand on 16.03.2018 abd just after 4 days threads from shoes start coming out resulting torn look. I just complain this to the shop address mentioned above for this.

I Had also complain to Bata Customer care and they registered my compain with ID-658549.

The Manager In-charge assured me that it will be repaired within 4 days. and will call me when rectified. But till date no one from shop called me for this and also yesterday i.e 18.04.2018 i visited the shop for above reason there i found that my shoe is still lying there in torn condition and no one has sent it to the company for repairing.

Sir may i know why i am suffering and what is my fault.

So i request you to please shuffle my shoes with another new shoes and i am ready to purchase higher segment shoes

Please do justice so that i may keep faith on Hush Puppies.

Regards

Pankaj Kumar
Mob: [protected]

Hello sir

Maine apke bata shoroom se date 27/03/2018 ko ek blak cut shose liya. Jiska rate 1699/- aur ipc[protected]" tha.. Jiske ek mahine baad hi shoes ka sol fat gya. Jo chalne layak nahi hai.

Apki shop per jane ke baad mughe ek coustmer care number diya gaya. Jise contect karne per koi responce nahi mila.

Isliye main apko apke mail per ye complain ker raha hoon.

Shoes ko exchange kiya jai. Ya payment wapas kiya jai.

Kripya is mail ka jawab de.

Thanks

Regard

Anand kumar singh
.

I have bought hush puppy chappal from bata showroom, south bopal branch but within six months its color went off.

I personally gone with chappals to complain but executive were too harsh and did not provide any solution for my complaints.

I want replacement of my chappals else will lodge complaint in consuner forum.

With regards

Nilesh r bhatt
[protected]

This is to notify that i had purchased sneakers from your showroom that is in pitampura on 30 december 2017 and it has three months guarantee period but now after 3 months and 20 days cloth of the shoe is damaged it has holes in it. I thought baat isa. Good company with good products but can’t find the same. It’s a kind request to please exchange my shoes with new ones. Thank you

Sir/ mam,

This is regarding the new loafers which i have purchased from one of
The official store of bata in preet vihar, delhi, a week ago i. E. On
9th april 2018. After wearing twice in 7 days i have noticed that they
Are not at all comfortable and cause a shoe bite on front side and causing irritation on my toe which results in a pain that is unbearable and i am not able to walk properly wearing the said loafers. I have visited the store
Mentioned above regarding the same in which i get reply to contact the
Customer care through phone or e-mail. I have tried calling the toll
Free number[protected], i didn't get any response and there isn't any reply on email either.
I am hereby sending you the problem that i am facing after spending
Rs.1999/- on the said product. I am regular customer of bata from last
1 and a half years and didn't find any product of such poor quality
That causes this level of discomfort.

It is hereby requested to kindly take an appropriate action for the
Inconvenience that has been faced by the undersigned just after a week
Of purchasing the above mentioned product. Your early response to this
Will be highly obliged.

Thanks and regards

Kamal sachdeva
Email id: [protected]@gmail.com

I have been trying to call since the last 5 days and not even one call has been answered nor was there a call back. Kindly see to it, there is a lot of inconvenience.

I place around 4-5 calls everyday and not even 1 is answered, even my mails are not answered. Is there no executive ever available?

I've had two home deliveries and i have a query regarding them. Please get in contact as soon as possible.

I. Didn't. Order. At your website for bata shoes but they sent me the product. Mr socalled ceo
I can complain in newspaper also that you may cheat the customers
I m from ahmedabad and your customer concern department is not helping me
They are not providing me my amount
They are not refunding me since 1.1/2 month
Is this your service so i will expose your company my in law person is in newspaper department and i will guve advertisement that you are cheating to customers
I have proof also...

This is not way to give final solution by reputed company. This is rubbish reply from such a reputed company.

I had a talk with your customer care executive sneha and described my issue with accordance of your bata store and agreed to replace 100% replacement.

And your email had different version if so then why are you not directly communicating to customer?

If final solution remains same then why customer had been sent to bata store physically?

I want to talk with mr. Nitesh ajmera directly and if he can not then give email or no. Of your higher authority.

Sole of my both bata shoes is torn this was my complain and asking for any repair by bata in warantee? I even do not ask for relacement and if it is there from your end then product to product replacement.

Every time there is new complain no. By new person but there is no solution...

Really upset with the behavior of lalit bagga an employee of bata shop on baberpur road, shahdara when he was ask to repair the ladies slipper model number 601/5905 red colour. Which was purchased just few months before. (Hardly worn) when the slipper was purchased the employee never asked for the phone number where as when he was requested for just mare a repair of the slipper he started asking for bill details and instantly refused to accept the slipper. His behavior was not acceptable.
Solution - please accept the slipper for repair or else refund the amount.

I have ordered bata footwear.
Order id no. Is #12183968#when i called costumer service they said no payment, but actually payment is done as i confirmed from cc avenues. They didn't even mail or msg regarding order, once in order tracking it was payment successful, now they showing no order with thisno. Even customer service is very poor, they don't direct call to customer serv. Ice people. No information regarding order even payment is deducted.

I have purchased bata power shoes from chouta bazar bata showroom in surat. I have purchased because of very good brand value of bata. But after using shoes from only 10 days my shoes sole got damage, when i visited the showroom i was told to get the replacement, but still i have not got any shoes and answer after 8 days, my old shoes already with showroom.

Please solve the problem or elese we can never think to rebuy bata brand items in future and also will recommend other not to buy
My email husain. [protected]@gmail.com

I purchased a bata comfit sandal blue colour for rs. 1900 on 2nd october, 2017. There is peeling problem from sometime and when i contacted the store they told it has 3 months warranty. I rarely wear that sandal. I am a regular customer and i see the quality is not up to the mark. I want a replacement. Store: s v road, kandivli west, mumbai 400067.

Dear sir

I purchased bata black formal shoes for men (F[protected] in september 2017 from insar bazar, panipat for rs. 1699 and i was given guarantee of 1 year. But the shoe damaged withing 6 months. I requested them to replace it then they demanded original bill. I told them that i have lost it and you please check your record and do the needful but they refused to check their record and demanded original bill only.

I am very fade up with bata promise to deliver good quality shoe but in actual delivering low quality shoe and further not replacing it.

I went to the bata store in diamond plaza, nagerbazar.

I was wearing a hush puppies casual brown shoe. I was looking for black. The salesman showed me the black version of my shoe because my feet is broad and other shoes didn't fit well. It costed 7999/-. I knew the pair was good because i was wearing the brown pair since last 1 year. When i tried the black shoe (Size 10) it was tight. I told him i wud need size 11. He told...

Am a regular customer in your company . I purchased a shoes( Hush Puppies ) from Bata Shoe store, Grand Hotel Bata (00001), code[protected] by cash Rs-7999 (Rupees seven thousand nine hundred ninety nine only) .I used these shoes carefully and maintained properly . But after one year I noticed that the sole of shoes is damaged ( photo attached herewith) .So, I requested to you kindly replace my shoes .

Hi

on 12th march 2018 i bought brown loafers from bata store in rohini city center mall. after 4, 5 days it started tearing from the front side and then i went to your store and they said we will not refund. you can exchange your product with another product. why would i do that if i dont like another products of bata.
seriously feeling cheated this time. Bad customer care service and very poor quality product.

Sir/madam
I purchased 2 ladies chappal/walker in the month of october 2017 on 17th day for some rs.3400/- from pune mg road, i wore it hardly for 2 months & in dec, the front of the one chappal started tearing, i didnt find time to go to shop & ask for replace... After purchasing for 3400, i hardly wore it for 2 months, such a waste of money. Bata is a good brand & such things are not tolerable. My chappals are lying at home for scrap, one front tear (Cream colour) & other back sole came out (Maroon colur)
Request you to kindly make refund of the same as its not worth to spend huge money for such chappals... Attaching pic of one & transaction screenshot.

Hi team,

I purchased 1 pair of shoes from bata store on 20-mar-2018 with 20% discount and invoice number is cm[protected]

Twice i went to same store for exchange but store manager denied to exchange because it is discounted product and he asked raise a complaint to customer service and get complaint number than only he can exchange.

I would like to go for exchange and purchased product is in unused state, please find the attached bill and do the needful.

Thanks,
Kiran

I purchased 3 pairs in bata foot wear.in that my shoes not comfortable after wearing one day go to outlet which is in chandanagar hyderabad, they didn’t proper response, he talk with me very rudely, even he didn’t give bill while i purchase.

Please take action on this before spread this matter in my society no one comes to purchase your bata products

Even no need to replace the item but you should know how to receive customer’s, and how to talk with them, you should learn how to talk with customers politely

I have purchased heels in november 2017. Wore 3 to 4 times and the buckle loosen up and its in the condition that i am could not wear them. I have also not kept the bill since i had the trust in bata that shoes would be fine and work a longer but it didn't. I either want you to amend it or replace it. I got the shoes while it was under discount. I would like you to resolve it as soon as possible.