Bata India Complaints & Reviews

Sir,
I have bought a shoe from bata in kolkata (02.06.18). Only 2 days later the sole of shoes cracked like a crunchy biscuits. I have already complained at bata toll free no[protected] on 06.06.18. My complain no is 1162053. The representative over the phone has told me i will get an email within 3 working days but still now i have not received any mail from your end. Inspite of that i called many times to the above mention toll free no but no result has come out. It’s very frustrating that this type of company has no responsibility to take care of their customer.
Therefore i am requesting to you please look after this valuable complain so that i get a proper justice.
Thanking you,
Bikramjit de
(M) [protected]

I purchased Bata shoes on 10th June 2018 from Bata showroom near shimpoli road; borivali (west); mumbai. I wore it for the first time and had a bad shoe bite in my foot; leading to peeling of my skin and clotting of blood; it got so worse that I was not even able to walk a single step. The product code :551-9256 ;size is 5 and it's amount is 1499 (transaction was done in cash). The color of shoes is in navy blue . The shoes was so expensive (1499) but it's quality was so bad .
Kindly do the

To whom so ever it may concern,

This is to inform you that your branch at panvel orion mall is so screwed up that they made us wait for 49 minutes for a returns procedure. Is this the way a company like bata operates and treats their customers?? Patethic customer service bata!! Not expected from a decent from you. I heard you guys were professional however you proved to be just like a local company treating their customers like #. I will take this to social media too. I feel my money n time spent at your store was a waste. Hope this message is heard. Ragvender goswami the manager was also super laid back and not at all bothered that we had waited this long.

My name is shayne dcunha email address [protected]@gmail.com

My registered mobile no is [protected] and I bought new sandak today paying 699 and it has manufacturing defect and when I went back with the defective product today itself the manager is so harsh and he is not ready to replace it and he was yelling at me and he is telling he will never change it and when I asked the shop contact number he didn't give me either and even when I called the customer care the customer care executive told me ask him the shop contact number or the shop number but he yelled at me and refused to give it.The shop is at Dadar east

I want my sandaks to be replaced within three days if not I will file a case against the shop in consumer court.Being such a nice brand the Bata is doing this.shamefull

As we have purchased the BATA product (black formal shoes) through online wide that product code F[protected]FE & order no. 12197233/dt.18.05.2018 Amount : Rs.449/- Hence that the product I was used only one time but which is been peeled of it's colour and damaged, enclosed the photos for your ref. They aren't respond at all

Why should they send the defected product to me, please look into this matter and sorted out this issue and refund my amount/replace the product.

Warm Regards
Ramesh Kumaran
​[protected]

I brought sandals from bata outlet shop no s22 sec 22 d on 4/4/2018. But in less then 2 months the sole has come out. The sole has got detected and got damaged from many places in both the pairs. I brought sandals for 1999rs and never expected such poor quality from bata. I want my sandals shall be replaced as it's within warranty as it's sole damage is clearly written as major manufacturing defect in the warranty document. Invoice cm[protected]

I purchased a pair of shoe on 13.02.2018 vide invoice no. Cm[protected] dated 13.02.2018 for rs.1499/- (Article name hsn code - [protected] edgar).

One of the shoe developed major defect and its sole from the front has given way i. E. Leather upper and its rubber sole got separated from the front side.

I visited the same bata show room in faridabad (Hry) on 09.05.2018 and brought the defect to their notice and requested for its replacement as it is with in the warranty period of 90 days. Showroom kept the said pair of shoes with them and issued acknowledgement.

I brought this matter for the first time to the notice of bata customer care vide my mail dt.10.05.2018 with the request to exchange the damaged pair of shoes as it was a major manufacturing defect and had occured during the warranty period of 90 days. Since then i had written mails dt.14.05.18, 15.05.18, 18.05.18 and 22.05.18 but without any result.

Every time i call bata india for update regarding refund and replacement requested for my order no.: 12184732, they ask for awb no. (Why can't they refer the complaint raised and find all the previously provided inputs?).

Reverse pickup was done on 2nd may 2018 under awb no.: [protected] & [protected] and i am yet to receive refund for one item and replacement for the other. It is so disappointing to call every time and get no meaningful update.

Date - 10 April 2018
Complaint description-
Belts of Leather sandals purchased on 10 April are damaged / dislocated from the original place.Price of sandal is around INR 1000
Total bill amount was INR 1700 as two pairs of shoes were purchased
Shop - Bata’ Deccan Gymkhana Pune
Phone used for bill - [protected]
Transaction done using SBI card.
Desirable resolution- provide copy of bill so that shopkeeper can replace our sandals as we don’t have the bill with us anymore
Email Id - [protected]@gmail.com
Contact- [protected]

Damaged and color faded on short period o[censored]sage. I am nearly a frequint customer of bata products that you can check with the bill above quoted. This product bought by me below the standard in quality comparing to other bataproducts. I have complaint to your showroom located at thodupuzha, kerala. Please replace the footwear or refund the money as early.

Purchased the north star ladies shoes for rs 799 but with 15 days its torn and unwearable. Need a refund or replacement. The shoes seemed tough and the price was high so thought it would be wise to pay for the comfort and durability. Was rxtremely. Dissappointed with the shoes when in three days it started getting loose and the stitching started wearing out. Hence seek an early resolve to this problem. Unfittunately i have not preserved the bill. But am a frequent bata customer mob no [protected]

Hi team,

I bought nine products from bata app. Out of them i wanted to keep 2 products and return 7 products. I raised a request for reverse pick up of these products.

My service request # 1125744 to get reverse pick up done is still not fulfilled. I raised the request with customer care on 8th may but no person has visited so far.

During this period, i talked to customer care around 5 times...

Take slipper from Bata outlet Sec-8, Panchkula.

Slipper got damage in 2 month, Showroom manager says article not available in punjab & haryana that time, but he arranges faulity one from some store & give me damaged slipper to me at late night.

I will return that slipper to showroom manager & take old one back from him.

Raise new complaint again - A1135418 & from last 10 days no resolution from bata side.

Earlier also raise concern to consumer, Call comes from gurgoan from mam, she say we will send article from delhi, but passed 15 days non slipper received yet at bata store.

Pl slove my proble on urgent basis.

Dear sir,

I purchased a pair of new chappals (Dr. Scholls) from your kota rajasthan shop vide invoice no. Cm[protected] dated 05/05/2018 for rs. 2299/- but i observed right side chappals has manufacturing defect, as while walikng, my right side foot toe comes out, which hurt my toe and it become difficult to walk.

Please arrange to replace the same.

At the moment i am in pune.

Awaiting your immediate response.

Regards

Amit soral
[protected]f

I purchased a brown colour sandale its no. Is 37, which is purchased from shop no.2410 near crawford market, mumbai, on 3 march 2018.
Sandal is designed by a strap. This straps is removed from its attachment.
Its looks very ugly. Your notice to write a complaint minimum 350 words is very time consuming of costomer. Please do improve regarding this.

I had purchased shoes from bata showroom having address at thakkar shopping mall, s. V. Road, borivali (W), mumbai 400092 on 3rd april 2018 and made online payment for the same. The transaction reference number is [protected] amounting to rs. 1, 501/-.

However, within 1.5 months only from the date of purchase, it got damaged. The bottom part of the right leg shoe has started to get separated from the upper part of the shoe.

Kindly replace the shoes or refund the amount paid for the shoes

My contact number is [protected]. Email id: [protected]@gmail.com

I hv purchased a purse amounting to rs 1300 from bata store from new arrivals from ahmedabad bata store. But only within 2 months.. The skin/ leather frame of the purse tear off.
The stitching of the purse is not upto the mark.
However, i hv not kept the original bill.. It has been misplaced now. But, my mobile number ([protected]) is linked to the bill.

I want a replacement of this purse. Kindly help

I am a bonafied customer of bata.in 7th january 2018 i had purchased a shoe of invoice no cm[protected].
Product no is [protected] drive in 64041920.
This shoe is damaged within 5 month. I would like to air you concern over the fact that the shoe has got damaged within 5 months o[censored]se.
It will be highly appreciable if you replace the material.

Thanks & regards
Munmun dey...

Hi team, i received 3000 Rupees bata hush puppies voucher from sbi card,

Three times i went to Hush Puppies showroom in Pacific Mall, Tagore Garden, New Delhi and they say the coupon is not valid.

Your service person/accountant told we won't accept these codes and gave me bad responses.

My voucher starts with v series.

I have wasted my money, in travelling and mall parking charges three times now Please give me a resolution.
I have talked to the Bank they say the voucher is ok, but your employees are doing some mischief.

I want an immediate action on this as I am not able to use that voucher since February 9th 2018. So I am escalating this.

I wont recommend Bata / Hush Puppies to anyone you guys have no control over your employees.
I will complaint to sbi cards also so that they also remove Hush Puppies from their voucher list forever.

Have 3k bata hush puppies voucher .

Thank You
Prateek Madaan
[protected]

Hi,

I have placed an order on the bata online shop on 16th jan'18 for two shoes with order id[protected]
Footin shoes - 399 inr
Hush puppies - 2499 inr

I raised the exchange request on 26th jan as the footwear size was not ok. Both the items were reverse picked timely. Then i received the exchanged footwear of 399 inr on 8th feb. For the remaining order (Hush puppies) bata told that the size is not available & we cannot give refund however gift voucher can be issued which will have the validity of 1 year. Post that i called on the call center some 8-9 times & received the gift voucher for the product worth 399 inr which was already delivered on 5th april. I again raised the request for the receipt for wrong gift voucher. Correct gift voucher or the refund worth 2499 is yet awaited & multiple emails & calls have also been made at the call center but every time they say that your case is escalated & solution will be given in 24- 48 hrs. Senior management also doesn't come on call for the resolution.

Please help in expediting the case as its already 3-4 months old. Thanks.