Bata India Complaints & Reviews

Very uncomfortable shoes. It's like paining after wearing this shoe. I can't wear this anymore. Kindly replace this please. The side part of the shoes from inside is very tight as it give pain all the time and made my legs so red. I bought this shoe from your gtb nagar branch last 15 days before. I want to replace it from some other comfortable shoes this lumsum same price.

I purchase a bata product worth 3199 rs
And the store in charege deducted 3701 rs from my card. I use debit card for my payment.
Store name - phoenix united mall, g-14 kanpur road, alambagh lucknow-226001

Contact number -[protected]
Customer - mani jaiswal

I attached a copy of card deduction receipt. And all the number provided by the stores are invalid.

I have purchased bata shoes from prasad enterprise ahmednagar, the description is[protected] cost re 999/- invoice no[protected] dtd 28june, 2018. The shoes is totally uncomfortable, it is having no bedding to soul due to which my heel and foot are pressurised tremendously and starts painning seviourly. The shoes are totally liable to throw in dustbin. It causes me to take treatment from aurthopeiadic surgeon, he also adviced not to use that shoes

I purchase a pair of shoes from your company showroom situated at ghumar mandi ludhina punjab. Last month but with in the month shoes damage from laces side. I visit showroom to purchase extra pair of shoes but i m not satisfied with the service provided by the the staff. I told my problem but they ignore. This is not good for a company like bata
Now i feel cheap by company in the future i m not interested to purchase bata product again

I have been buying from bata for all my family footwear needs for all these years and had planned to purchase 3 items from a bata store jayanagar bangalore on 15th august after hearing about the new offer.
Out of these 3 items one item was not available hence they took an order to deliver it to my home and promised me a delivery in 2 days but the delivery was delayed and also i realized that i could use gift voucher of 1000rs they provided me for the purchase of other items and buy the item directly from another bata store hence i returned the courier and asked them to refund the money.
But this turned out to be a big mistake as bata customer service sucks, it's been about 15 days now since i asked them to refund and even after several follow ups neither they have provided me any timelines nor they have initiated a refund. Even my tweet to their official twitter handle fell on deaf ears now they have stopped responding to my emails altogether.

Their plans to expand their ecommerce business will not fly unless they get hold on their current customer service issues.

I will never ever buy anything from bata again and also advice my family and friends against buying from bata. Compliant numbers 1253723, 1251019

I have purchase shoe from bata showroom hyderguda branch (Hyderabad) on 16.05.2018 rs. 1699/-

We have raised a complaint ([protected]) to your executive mr. Praveen regarding shoe hole in sole on 10.08.2018 against complaint no is 1243088, as that day your executive told us the shoe is in warranty period, we will forward your complaint to bata hyderguda branch (Hyderabad) to replace the same with in three working days you need not worry

Again called on 16.05.18 ([protected]) and your executive mr. Sachin told me your complaint has been rejected and we raise new complaint no 1250558 now you have to send images of the shoe, but on that day i also told mr praveen that i will send the shoe images to them, he denied it.

As per your mail you have written (Article has been manually inspected by the concerned authorities and after inspection no quality and manufacturing defect found in the article, let me inform you that no concerned authority has inspected the shoes till date.

And also no concerned authority has contacted me till date. We are discussing with you only through mail.

You are giving 90 days warranty on shoes, why are you going back on this?? And don't lie to us that you have manually inspected the shoes.

Please let us know you want to replace the shoes in under warranty or not?? Or else give us the contact no or email id of your quality department who inspect the shoes.

I can't understand why are you generating new reference no for every new mail, you have not solve the earlier reference no issue.

I purchased a pair of brown shoes on 23/07/2018 along with a liquid cream polish, socks, shoe lace. On 22/08/2018 i noticed that the shoe material is covered with a thin layer of some kind of synthetic material which has coming out of the body of the shoe by exposing the inner material of the body of the shoe like dry skin. This reveals that the shoe i purchased from the bata retail shop at the oil market of duliajan, is of extremely poor quality and it may be termed that bata retail shop at the oil market of duliajan has defamed entire bata by doing such kind of business.
Hope you would be kind enough to examine the matter and arrange to refund the cost of the shoe or replace the shoe with a proper one please.

Dear Bata Complaint Resolution Team,

I have purchased the Bata products from Ashram Road Store - Ahmedabad for Rs. 2016.72 vide Invoice No. CM[protected] on 17/08/2018. As per the Bata Be Surprised offer I must be provided the Voucher of Rs. 500/-. But while I have asked to the cashier for that at the time of billing he has told me that for the payment via V Gift Voucher the assured gift voucher offer is not applicable and I have not provided the voucher for Rs. 500 in the lower portion of my invoice. However today dated[protected] I have Purchased a Shoes from Bata Bhavnagar Store vide Invoice No. CM[protected] worth bill amount of Rs. 2501/- and for that also I have made payment for Rs. 2000 by V Gift Vouchers I am having and rest Rs. 501/- I have paid via Debit card and for that I have received Rs. 500/- Gift Coupon code on lower of my Invoice. The Ashram Road Store Branch have given me the wrong Information and not provided my Gift Voucher of 500/- at that time with my Invoice hence I have to pay Rs. 501 for my purchase of 22/08/2018 vide Invoice No. CM[protected] as Rs. 2000/- already I have paid by the V Gift vouchers I was having. If I would have provided Rs. 500 Gift voucher for my purchased on 17/08/2018 for Invoice no. CM[protected], I can use it for my purchase of 22/08/2018 and I would not have to pay Rs. 500/- for this purchase. Hence I am complaining for BATA - Ashram Road, Ahmedabad store for not providing me the voucher of Rs. 500/- as per your current offer, Mislead/Miscommunicate/Wrong Information given to customer for which I am having loss of Rs. 500/- in my purchase of 22/08/2018 for Invoice no. CM[protected] which I want Refund from BATA at earliest.

Hope my complaint will be addressed by BATA and I would be refunded for Rs. 500/- which was not provided by your staff.

Regards
Jayesh Andharia
Mo. [protected]

I have purchased a pair of leather shoes for rs. 1499 from bata store, govind nagar kanpur (Up) on 6th aug 2018. After earing it only for 3 days, the upper layer started coming out.
I handed over the shoes at store on 11th aug with original cash memo, where they assured me to provide exchange with another good quality shoes.
Since the day i am running to the bata store as it is a government department. They always say that they will call, but they never did from last 10 days.

They always say that manager is outside india. They don’t care that their customer is also waiting to go outside india.

That’s really creating a bad image of bata’s after sales support services.
Please help me as soon as it is possible.

Thank you & regards;
Yash raj tandon
Still having hopes in bata

Please don't tell me to send contact details to
In-customer. [protected]@bata.com, as i have already sent a mail for which no response i could get.

Dear sir, i purchase bata shoe online shopclues. Order id:[protected], order placed on tue, 26 jun 2018,
Bata black men's formal lace up
Total amount: rs 938.00
Order was delivered on fri, 29 jun' 18.
Only 2-3 time used then broken shoe,
I complain shopclues, then provide bata help no, bata customer care reply shopclues sell discounted item, no warrant & no replace this item.
Reference no 1231965, 1252992.

I request to u, please help to refund amt.

I have bought a weinbrenner sandle model no. 861-4050 o. F-09/14 from bata showroom colors mall raipur (C. G.) on dated 14.07.2018. I have used this only two days and unfortunately one of this i got defected.
After that i went to the bata showroom, where i purchased this, the manager refuse to return/replace this product only because i haven't purchase bill.
I requested to him for duplicate bill. He again refused to give duplicate bill or any solution about that. He is very rude and uncooperative person and his behavior is not like a manager.
Now, i request you to do needful for the same

Dear customer care officer,

We are very old customer of bata brand, first time quality issue raise in your product.

We have purchase the product article no. [protected] (Flora) ladies footwear on dated 29.07.2018. (Bill attached)
Your product i have use only 5 days at family tour. Your product is damaged please arrange replacement as soon as possible, and deliver at my address.

Do not break my trust on bata.

Waiting your reply

Thanks,

Neha jain

Hello Sir/Madam,

Iam a regular Customer of Bata and i had purchased ladies shoes at Bata Brigade Orion Mall Dr.Rajkumar Road on 10th Feb 2018 for a MRP of Rs.1699/- with number 651-4273 and after using it for a month the thread started coming out .when i wanted to go back to the shop for exchange the shop was under renovation for few months .Today i went to the Bata showroom for exchange/return and they asked me to contact the customer care before they could exchange for me.Please do the needful.Expecting faster reply from you guys as i have a planned vacation and i want to exchange it before that.

Roopa Hiremath

Thanks and Regards
Roopa

I had been billed twice on my credit card in the Bata showroom in Bommanahalli in Bangalore, Bata is not refunding the money charged second time. Its been 2 months now and i have to follow up every 2 days with their customer care who keep assuring me that the case has been transferred to their seniors. Seniors, kindly take some action. I have attached invoice copy, my credit card statement in the complaint, but no action.

Complaint numbers : 1233152, 1220674, 1220061.

Hi,

My Name is Shankar Chettiar and i have demat account with Sharekhan.

Normally i receive Shareholder coupon on time but this time i have not received the shareholder coupon for the year 2018-19.

Request you to look into this on priority and let me know the reason as to why i have not received the coupon and resolve the same

Regards
Shankar Chettiar

I placed the above mentioned Order on August 08 2018, It was online payment.
On 11 August I received a mail, saying the product is out of stock and the order has been canceled, I replied to the mail asking for the contact no, since I am in Abroad and there is no reply, its almost 2 days and so far the customer care representative is SO BUSY to reply to the mail. The amount is not been credited in my Account, but in the Status it shows it is Refunded.
I tried calling the Customer Care[protected]/17/18,[protected],[protected], Not even one number is active.

I have bought a sandal from www.bata.in and i just recieved it last month. But the quality of that sandal is really cheap as the heel came out in one time... I only wear it once... Hell service i have never ever expected this from bata.

My order i'd was 12216818

Please i just want to return such a waste item.

I believed bata a lot as i never wear heels other then bata.

U must do something for this.

I have purchased one pair men shoes and one pair ladies shooes from bata showroom empress mall in nagpur.
Due to size problem in ladies footwear i visited bata showroom at panchsheel chowk rajkamal building in nagpur but buyer denied to exchange. Please do needful action immediately against bata showroom dealer panchsheel chowk rajkamal building in nagpur.
My purchased bill no. Is cm[protected] date 09.08.2018
Mob. No. [protected]
Email - [protected]@gmail.com

I have brought this products from company's coimbatore authorize shop in the month of may 2018. But these products is defective with in two month of rarely use his one side is break hence i want to these products price rs. 699/- back. This big company like bata the indian have tomuch faith but after sale of products like this no one purchase products from bata brand.

I booked a pair of sports shoes online on 14th july 2018 from www.bata.in (Which am now regretting because the after sales service is pathetic), already made the payment via credit card on that day, on 19th july 2018, i received my package but the size was not fitting so on that day itself i requested for a bigger size (Size 7) for the shoe, and i have been told that the pick up will be done within 7 days. It was supposed to be done by 25th july 2018. Funny yet harassing thing happened, i received a message on 25.07.2018 from bata that the package will be picked today (Awb[protected] at 11:15am, at 5:02pm, i received yet another message saying 'our executive ([protected]) was unable to pick your bata package, i immediately contacted the executive and he had my address wrong (He had some gujarat address whereas my address is in delhi, i mean seriously?? Bata being a good brand name, this kind of inefficient service is really intolerable.

I am really frustrated with the management of the company, had i known this is the kind of response i am going to get i would have never booked anything online of bata.

Today is the 16th day, that i requested for the reverse pick up and for my refund, its still not been done, whenever i call them, the only bloody answer that i get is 'sorry mam for the delay caused', they are not able to answer what is the issue behind this inordinate delay, i am really getting harassed now by bata company, which is highly shameful being the brand name that bata boasts about.

Even the mailing system of bata is sick, they just give a reference number, which is useless, they don't even send a proper acknowledgment!

Tell me when my issue will get resolved, and when will i get my payment back