Bata India Complaints & Reviews

Dear sir/madam,
I went to buy shoe from bhelupura varanasi, dated 17/02/2018, i showed them the bonus point they told me, you will get 5% discount but you will not get rs 100 redeem.
They told me if we try to redeem, it will decline
Enclosed here with the bill & redeem received in my mobile number [protected] dated 8th february.
Kindly clarify the matter.
Regards
Jugal krishna dasgupta
[protected]@yahoo.com...

Hai,
I buy shoes on 12/02/2018. It's costs 1900 but manager of that shor room say to buy another pair to avail the valentine's day offer, i believed him and i buy the cheppal for 190. He said with in "24 hours you will receive a message to avail the offer" but still i did not receive any message
That manager not responding properly
My bill no. Cm[protected]
If any higher official see this plz respond in 24 hours otherwise i would like to sue as per consumer act
Even customer care is not responding

We have purchased shoes on 08/12/2017 from bata showroom, goa of rs 1499/-
But the shoes outer sole cracked less than a month in use. As seeing the brand of bata and its reputation, we request you to kindly replace this pair of shoes with new one as no repair is possible at all.
Idonot have original bill but debit card payment statement of the same is with me. Details of purchase are also available in bata showroom, goa
Looking fro a positive and early reply.
Thanks
Rakesh kumar
[protected]@yahoo.co.in

I have purchased a leather hand bag on 12.1.2013 from your dealer shop no.37/38 (Store code
03080). Khannamarket, lodhi colony, new delhi vide invoice no.[protected], article no.944-3035. The beg has found very poor quality and damage with in few days. I took this beg at concern shop, he advised to me please lodge a complaint on customer care. Please my bag may be changed immediately.

P. K. Srivastava
Mob. No.[protected]/[protected]
E mail [protected]@gmail.com

I am very despondent I had complain 3 Tim no 641487, 1064850, 641944 but there is no solution given for your side now u force me complains to higher authority
Sir, pls reslove my problem as per my telephonic discussion agin my shoes stich is opn my shoes article no 80167687 i m purchSe footin v3s 3674 pls resolve asap pls revert to this add fortin

I had gone to bata india adyar circle chennai tamilnadu on 16th dec 2017.

I bought two slippers for a total amount of rs.6300/- vide voucher no. Cm[protected] & cm[protected] dated 16.12.2017.

I had 7 bata vouchers of rs.500/- each totalling to rs.3500/-which i got it from hdfc bank towards redemption of my rewards points.

All the 6 vouchers got redeemed against the bill except the voucher no. V[protected] for rs.500/- for the reason it is already encashed. I told the cashier that the voucher was given to me only on 15th dec 2017 and i did not use it anywhere. The cashier asked me pay the balance rs.3300/- and to check with hdfc bank regarding the same.

I called hdfc bank and they asked me contact customer care [protected] regarding my query. When i contacted them they said the voucher has been encashed on 16th dec 2017 only at the time of the purchase at the same outlet.

When i contacted the outlet they said they have sent mail to hdfc to revalidate the voucher. But hdfc confirmed that they have not received any mail. The compliant no of bata is 633080. Till date my problem is not solved. When i try to contact bata customer care [protected] once i tell my mobile no and name they are disconnecting the call.

I am very despondent I had complain 3 Tim no 641487, 1064850, 641944 but there is no solution given for your side now u force me complains to higher authority
Sir, pls reslove my problem as per my telephonic discussion agin my shoes stich is opn my shoes article no 80167687 i m purchSe footin v3s 3674 pls resolve asap pls revert to this add fortin

Dear Team
I have purchased one Shoe from BATA of NATURALIZER dated 24/8/2017 of amount 3999/-.
The product which I have purchased in damaged so badly that I cannot even wear it, this is the the condition when the product is not even 6 months old.

We are paying such huge amount on NATURALIZER shoes expecting them to be of good quality, but sorry to say that I didn’t found this product to be worth enough 3999/-. I am a regular customer of BATA who prefer shoe of good quality.

I am attaching the image of Shoe and bill. Kindly look in this matter and refund/arrange new shoe for me.

i have already marked a mail to customer service, but i am not getting any response from them.

In reference to the order no 12167506 and new reference no 10646320
It is really shameful on your part that after following up for the return pickup of my defective shoe i again have to followup for the payment.
I really don't understand what kind of ethics the company has.
After so much of harassment from your customer care executives and managers i am going to raise the issue with the consumer court for such harassment.
It has been really shameful and highly unethical on the owners as well who after repeated mails and follow-up are silent on the issue and have no concern for their customers.
I am sure with such attitude there is no future for bata india.
If still there is any shame left with you return my money back in the account

Hi team,

I brought a pair of shoes last week from the bata show room @ electronic city bangalore. Unfortunately, i lost the invoice. Today i went to the show room and with the details like exact date and time i did the payment and asked if they could give me a duplicate. These guys are bluntly saying they can't track the invoice.. Seriously??? They are registering my mobile no.in the system and there is no use with all these info?

It would be great if the customer service team could look into this

We have purchased shoes via bill no. 12109 dated 21/12/2017 from bata showroom, sector7, dwarka, new delhi.
Cash memo number is 539-2094, size 6 and price rs. 999/- only. But the shoes cloth got torned off in less than a month in use. As seeing the brand of bata and its reputation, we request you to kindly replace this pair of shoes with new one as no repair is possible at all.
Idonot have original bill but credit card payment receipt of the same is with me. Details of purchase are also available in bata showroom, sector 7, dwarka.
Looking fro a positive and early reply.
Thanks
Dr. Arpana sharma
[protected]@yahoo.com

Hi,
My name is mittal parmar, i have started using sandals from 16th jan 2018 and it's broken before it complete one months.
Now i have lost my bill copy, so i request you to please share my bill copy as i want replacement.. My register number is [protected], please send the same on [protected]@gmail.com erliest.
Hoping to get the bill copy earliest.
Regards,
Mittal

Hello. I bought bata shoes 7th jan 2018. And i did not use yet. I got with 70%discount. But its showing broken from down sool of shoes.
Please do not make foolish people. Do not give discount its ok. But work on it your brand. People buying tour brand not shoes.
I want my money back. The shoes was 2200 and it was 70%discount. Please do not do like this. We love to buy bata but now a day s i heard that third company is also running bata shoes.
Please consider my thoughts.

[protected]

Durga keshi

I have purchased a shoe from one of the stores in Hindustan park, 204 Rashbehari Avenue, Kolkata. My total bill amount was 1501.00. The amount was paid via credit card and 1st time the transaction showed failed, but the amount was deducted. from my card.Then i have transacted with the same card again and this time the transaction was successful. So i tried to reach there customer service and as usual its showing call waiting for 20 mins... Then i mailed the same... Same an autoreply... I have tried to reach them 4-5 times during this 2 and half months of time.. But there is only one thing an autoreply... And there customer care no. Is of no use.. Tried to call them 8-9 times each time i have to cut the call after 20 mins of waiting time...

Invoice no: CM[protected]
Date:25/11/2017
Amount 1501

Dear sir,
I have purchased hushpuppies shoes in bata showroom on 24/01/2018, chandra layout bangalore -560072. The shoes cost me around 3000 rupees. I have used the shoes only one time till date and my right shoes is damaged in front. When i went to return the product, the concerned franchise is not accepting my return and claiming it as a physical damage.
How can a formal shoes that is used for single time can become physically damaged.?? Is this the quality you provide for my price??
Kindly help me out on this and replace my product at the earliest.
According to me it is a manufacturing defect.
Regards,
Suhas

Hello team,
I bought a formal office shoes rs. 1500. On jan 14, 2018. Which is sold to me by telling that it is being sold one size smaller than foot size. I trusted and bought the same as at first instance it was looking fit for me because of its soft cushioning.
But after first use its pasting came out and i raise complained for the same for store and he just told me to register complaint on phone which is not being responded usually. Still i tried hard, lodged complaint for same with no response for two weeks. I called again and told to send mail this time with images. I did so and now respond which i got is, pasting came out because of regular wear and tear.
I am not first time bata user.
I am using its since many years and i have trust on bata quality and it's product but this kind of response shattered it badly. It seem they responded without reading mails itself as i clearly mentioned it's after first use.
Requesting you to either replace the product with proper size or other products of same value.
Regards
Pooja tiwari

We got the message regarding 200 reward points before purchasing. At the time of billing enquired regarding the offer they confirmed after purchasing u ll get the message. Today i got the message for rs150again a minimum purchase of 1599 n wat s the real offer i got for the previous purchase. Don't send a fake offers n don't cheat the customers we didn't request any offer from u don't make us fool - highly dissatisfied customer

Dear bata, i bought shoes from gip noida, which was naturalizer shoes of rupees 4300 for my mom (Because she was advised to wear soft shoes, but aftear using these my mom's feet pain is worst), i realised the elastic of shoes is not proper. I have used so many products from bata. But this time you guys really disappointed me, i need 100 % replacement. I request you to process my thing as soon as possible. I hope you will understand my point.

I bought this product on 24jan and i received the product on 27 jan and on 28th jan i wore the shoes and within an hour the silver coating of the product came out which never happens to even a local shoe. I immediately dropped an email to the mail id provided for customer care email address i have attached the screenshot for your reference as well. I tried to contact the customer service toll free number and the representative generated the complaint id. I haven't got any update on the complaint. I am extremely disappointed with the bata this time.

I had purchased pair of shoes from bata near about a year back . the above cloth has been torn from the top near the lays of shoes .Bata company says they are covered under warranty for a year, because of which i want to get it replaced under that scheme of bata i have misplaced the invoice for the same and now i am dealing with bunch of people who are making me irritated with their question and not able to guide me or provide me a proper service for the same

Please help to resolve this issue
My name is Sarvesh Sharma
cell No:[protected]
emailed :[protected]@gmail.com