Bata India Complaints & Reviews

Am a regular customer in your company . I purchased a shoes( Hush Puppies ) from Bata Shoe store, Grand Hotel Bata (00001), code[protected] by cash Rs-7999 (Rupees seven thousand nine hundred ninety nine only) .I used these shoes carefully and maintained properly . But after one year I noticed that the sole of shoes is damaged ( photo attached herewith) .So, I requested to you kindly replace my shoes .

Hi

on 12th march 2018 i bought brown loafers from bata store in rohini city center mall. after 4, 5 days it started tearing from the front side and then i went to your store and they said we will not refund. you can exchange your product with another product. why would i do that if i dont like another products of bata.
seriously feeling cheated this time. Bad customer care service and very poor quality product.

Sir/madam
I purchased 2 ladies chappal/walker in the month of october 2017 on 17th day for some rs.3400/- from pune mg road, i wore it hardly for 2 months & in dec, the front of the one chappal started tearing, i didnt find time to go to shop & ask for replace... After purchasing for 3400, i hardly wore it for 2 months, such a waste of money. Bata is a good brand & such things are not tolerable. My chappals are lying at home for scrap, one front tear (Cream colour) & other back sole came out (Maroon colur)
Request you to kindly make refund of the same as its not worth to spend huge money for such chappals... Attaching pic of one & transaction screenshot.

Hi team,

I purchased 1 pair of shoes from bata store on 20-mar-2018 with 20% discount and invoice number is cm[protected]

Twice i went to same store for exchange but store manager denied to exchange because it is discounted product and he asked raise a complaint to customer service and get complaint number than only he can exchange.

I would like to go for exchange and purchased product is in unused state, please find the attached bill and do the needful.

Thanks,
Kiran

I purchased 3 pairs in bata foot wear.in that my shoes not comfortable after wearing one day go to outlet which is in chandanagar hyderabad, they didn’t proper response, he talk with me very rudely, even he didn’t give bill while i purchase.

Please take action on this before spread this matter in my society no one comes to purchase your bata products

Even no need to replace the item but you should know how to receive customer’s, and how to talk with them, you should learn how to talk with customers politely

I have purchased heels in november 2017. Wore 3 to 4 times and the buckle loosen up and its in the condition that i am could not wear them. I have also not kept the bill since i had the trust in bata that shoes would be fine and work a longer but it didn't. I either want you to amend it or replace it. I got the shoes while it was under discount. I would like you to resolve it as soon as possible.

I Tapash Samaddar purchased a pair of shoes from Bata Shop situated at Sec: 15 C.B.D. Belapur Navi Mumbai 400614. The date of Purchase is 13 Jan 2018.
March 2nd week the sole of the left shoe has come out. I have lost the bill and i had gone to the said shop. they told me to contact through the above email id.
Article No ; 8546349 Cost: Rs .1999/
Purchased from: C.B.D. Belapur
Store Code: 2746
Defect: Sole detached from shoe
Date of purchase: 13 Jan 2018

I purchased one hush puppies shoes article number 854-6604
Size-7 nos, mrp - 2999 from raheja mall gurgaon, haryana in the month of oct'17. Right from day 1, it was very uncomfortable but as the time passes,, it cut the small fingure of my feet. This is re[censored]ed me to cosult the doctor and finally i decided not to use this shoes any more.
I have been very loyal customer to bata but this is really very experiance i had.
I want my money to be refunded at the earliest possible else will be bound to go to consumer court along with medical check up to claim about the compensation as well
Rgds
Jata dhar pandey
[protected]@yahoo.com
[protected]

I bought a pair of bata formal shoes from kerala for rs. 1499. I relied on the quality of bata and didn't think twice.

In few days, the sole of the shoes began to tear apart and it went completely out of order. Due to inferior quaility, the aole began to tear in pieces and fell apart.in one month, the shoes became good for nothing. Highly disappointed with the product!

I have bought formal shoes from bata showroom - opp to borivali station west
This shoes were bought 6 - 8 months before, as i was expecting new job, for which i had to keep formal shoes with me. After 6-8 months or may be 1 year (I hv lost bill) i removed it from wardrobe and in just one use, entire upper layer of shoes has come out and shoe is badly torn. I dont believe, bata sells this kind of cheap products. Shoe cost me 1699 rs and it dint even lasted for 1 day.

I have taken footwear invoice cm[protected] article code [protected] one pic for rs. 1699 from bata shoe store mp building goleghar gorakhpur up dated[protected]. Sole of the above said has been broken very soon. So please replace it with new one of the same model and value but not the same quality. Otherwise i will think for other legal options. Thanks

Dear sir,
I have purchased above material from your shop no 10, shimpoli road kastur park borivali west.
On 27/12/2017.
It was relapsed once.
But again it is damaged in front side.
I went to your shop on 05/03/2018 at about 7 pm but your store manager refused to entertain my complaint as your system was not working. I asked him to write it on the bill so when next day i will come, if other person is there i can tell him about my earlier days visit.
Your store manager refused to give in writing and asked to come other day,
Also he said "jo bhi karna wo karo" is it training of bata india to behave with customer. When sale was going on without net connectivity why he has not entertained me.
On next day06/03/2018 i again went to your store he told that it cannot be replaced and said "appko travelling ka paisa de detahu"
Is it customer service of bata india or any other government office.
Why he at least seen the shoos earlier on 05/03/2018 matter would have not gone to next day.
As i am working some were i have to visit again by travelling through.
After my deliberation your customer complaint cell has lodged complaint no.1073047 on 06/03/2018.
Hope matter will be solved on good note.

Mrs. Sujata s. Vaze.

I Swapnil, regular user of Bata products. Before 3months I purchased Bata Remo shoes (9No.)

But within 3 months its going crack on both side of shoes. Also the stitching of shoes going off.

Its very bad quality of shoes. Before 2year i purchased same quality of shoes & its very good but this time i repurchased this quality & got bad shoes.

I visited a store at rourkela odisha the behaviour of sales person was extremely rude he misbehaved, they wasn't interested in showing the shoes. He even said "lena h toh lo else jao we don't have any problem"
There was end of season sale but no discount was given on any product the billing was done offline they said online billing is not available. The shoes i purchased were old n defeated they had no new pair. These find of behaviour is not acceptable. Please look into this matter.

Shoe model number[protected]
Kengeri banglore, i purchased on[protected]. Its warrantey shoe, i was used bata shoes from my school days its never happen, i don't know whate can do, i need exchange my shoes, see attached photo also, don' forgot my complaints take priority wise and slave the problem in future its never happen, i am always using only bata only, i amwaiting for your response

Your product safety shoes i am purchasing online, very short time this shoes bottom solve rubber very poor quality and breck down in same area in shoes pair i am not complaint in repair this item but complaint in your product quality please note the complaint and improve your product quality, please see attchment photo and give me reply in my mail id thanking you.

I purchased a shoe from BATA, BARAKAR WEST BENGAL . DATED-09/09/2017 which cost me Rs-1501/-. Sorry to tell but I am really very dissatisfied with the product I bought.as my shoes tore within a few days of purchasing. I didn't expect such a dissatisfaction from a renowned company like BATA. Lastly I want a replacement of my shoes. And also a good and earliest reply from your end.

With regards
Pulak Banerjee
Contact no: [protected]

I have purchased one dr scholl slippers from bata store at mantri mall, bangalore in dec 2017. Last month the rivet on the slipper is broken and it is not wearable. We have moved to gurgaon now and gave it for repair / replacement at local store in sector 46 gurgaon. However they have returned it couple of days backsexpressing inability to repair even. Your toll free number does not respond after endless try.

It has jus been a month since i purchased a low hell slipper from bata, fun mall, coimbatore. The heel part has got a hole and all the leather is geting faded as wel. The cost of the slipper is 1299. Please do something against this as soon as possible. Such damage from a trusted company like bata is really unbelievable. We trust bata. Keep up the name. Please try to solve this as much as possible.
😑😑😑

Invoice no. Cm[protected] date: 18/02/2018

This is to bring to your notice that i have been a bata customer since my school days and today on 23/02/2018 when i visited the store to exchange the shoe i bought (Check invoice detail) i was straight away refused and was told that there is no return policy, though it's mentioned in the invoice about a return/exchange policy within 15days of buying.
Please check and revert immediately so that i don't have to go to some other retailer.

Sauparno chatterjee