Bata India Complaints & Reviews

I purchased a shoe from BATA, BARAKAR WEST BENGAL . DATED-09/09/2017 which cost me Rs-1501/-. Sorry to tell but I am really very dissatisfied with the product I bought.as my shoes tore within a few days of purchasing. I didn't expect such a dissatisfaction from a renowned company like BATA. Lastly I want a replacement of my shoes. And also a good and earliest reply from your end.

With regards
Pulak Banerjee
Contact no: [protected]

I have purchased one dr scholl slippers from bata store at mantri mall, bangalore in dec 2017. Last month the rivet on the slipper is broken and it is not wearable. We have moved to gurgaon now and gave it for repair / replacement at local store in sector 46 gurgaon. However they have returned it couple of days backsexpressing inability to repair even. Your toll free number does not respond after endless try.

It has jus been a month since i purchased a low hell slipper from bata, fun mall, coimbatore. The heel part has got a hole and all the leather is geting faded as wel. The cost of the slipper is 1299. Please do something against this as soon as possible. Such damage from a trusted company like bata is really unbelievable. We trust bata. Keep up the name. Please try to solve this as much as possible.
😑😑😑

Invoice no. Cm[protected] date: 18/02/2018

This is to bring to your notice that i have been a bata customer since my school days and today on 23/02/2018 when i visited the store to exchange the shoe i bought (Check invoice detail) i was straight away refused and was told that there is no return policy, though it's mentioned in the invoice about a return/exchange policy within 15days of buying.
Please check and revert immediately so that i don't have to go to some other retailer.

Sauparno chatterjee

Dear madam/sir,

Me and wife have visited to bata showroom near kr puram 20/02/2018 night around 9:40 pm and one o[censored] ladies staff behavior was very very bad that i could not even see that bata staff would be like this. Am regular for bata showroom from my childhood with my father and experience was very horrible i could even imagine like this it would be done by ur staff.

Details of a bill
Invoice no : cm[protected]
Date. : 20/02/2018
Amount : 1483

Note : i want revert back on same. If i would not get an proper feed back i would raise a compliant for consumer center of this.
I need a call back on this

Regards
Naveen kumar
[protected]

Yesterday i bought a pair of ladies footwear from bata showroom located at fountain, churchgate. After giving it a try in office hardly for half n hour could make out that the soul was slippery n almost felt twice. So decided to exchange it. Today when i went to the shop with original invoice for an exchange the shopkeeper rejected my plea stating that the item was used. How far can a item be used in 24 hours and that too i wore for almost half n hour in office. The invoice itself states that exchange possible within 15 days, how can company state so on their invoice if they are not ready to exchange the very next day???

Worst ever purchasing experience!!
12 days of purchase and shoe sole and leather is teared apart!
On complaining insted of replacement they said about settelment and pasting.
Ill never perscribe anyone to purchase any product single product from bata company.
Even the third copy products works for months.
The product satisfies for even 15days.
Litreally worst product ever!!!

Hi so i got a shoes worth if 1614 and i tried paying through paytm by giving the otp and that time it was showing internal server error, so i gave my hdfc card for the payment, later when i came home i saw that from my paytm wallet also the account balance was debited so i ended up paying two times for 1 product l, when i went to the store regarding this the store manager did not even see the transaction id he denied that no payment has been receved by bata and shouted at me very badly insulted me, he was not even sympathetic to the issue and bthe consumers i want my refund back, i will never ever advise anyone to purchase from bata, bata sucks big time

Paytm transaction id :[protected]

Bata btm 2nd stage bangalore karnataka

I have purchased two products having cost rs 3328 under some valentine week scheme from bata store on 11 feb. As per the offer i would receive some vouchers within 24 hours of my purchase however its been more than 1 week i didn't receive anything. I have registered my complaint with bata customer services but they are also not responding. Every time they are asking me to wait for next 24 hours. Anyone here who can help me here.
Contact number: [protected]

Dear sir/madam,

Dtd on 11/10/2017 i have purchased my bata shoes from infinity shoes bhosari pune. But unfortunately both shoes has broken within just 2.5 month period, photo attached.

ø article no.[protected]
ø article shown to infinity shoes bhosari, pune 2/3 days back, address opp. Swagat collection, alandi road, bhosari pune gst in 27aeipr3748cizd
ø amount paid for the particular article is rs. 950/-
ø cash memo number or scan copy of cash memo - cash memo attached
ø full address, contact number of the store, from where purchase done.
Infinity shoes
Opp. Swagat collection, alandi road,
Bhosari pune gst in 27aeipr3748cizd

I'm continuesly following up with bata since 31st dec 17 but yet not getting any kind of response from them
My complaint no. Is[protected], 1063339 & & 1052391
I trying to talk with bata representative on customer care no. [protected] but my calls is unanswered even after i waited for 15-20 mints. I think my mobile no. Is blocked by bata. Taking follow-up on email (In-customer. [protected]@bata.com) also but no response.

All communication mails available with me.

Pl help or advice.

Regards,
Sudam kankhare

Dear sir/madam,
I went to buy shoe from bhelupura varanasi, dated 17/02/2018, i showed them the bonus point they told me, you will get 5% discount but you will not get rs 100 redeem.
They told me if we try to redeem, it will decline
Enclosed here with the bill & redeem received in my mobile number [protected] dated 8th february.
Kindly clarify the matter.
Regards
Jugal krishna dasgupta
[protected]@yahoo.com...

Hai,
I buy shoes on 12/02/2018. It's costs 1900 but manager of that shor room say to buy another pair to avail the valentine's day offer, i believed him and i buy the cheppal for 190. He said with in "24 hours you will receive a message to avail the offer" but still i did not receive any message
That manager not responding properly
My bill no. Cm[protected]
If any higher official see this plz respond in 24 hours otherwise i would like to sue as per consumer act
Even customer care is not responding

We have purchased shoes on 08/12/2017 from bata showroom, goa of rs 1499/-
But the shoes outer sole cracked less than a month in use. As seeing the brand of bata and its reputation, we request you to kindly replace this pair of shoes with new one as no repair is possible at all.
Idonot have original bill but debit card payment statement of the same is with me. Details of purchase are also available in bata showroom, goa
Looking fro a positive and early reply.
Thanks
Rakesh kumar
[protected]@yahoo.co.in

I have purchased a leather hand bag on 12.1.2013 from your dealer shop no.37/38 (Store code
03080). Khannamarket, lodhi colony, new delhi vide invoice no.[protected], article no.944-3035. The beg has found very poor quality and damage with in few days. I took this beg at concern shop, he advised to me please lodge a complaint on customer care. Please my bag may be changed immediately.

P. K. Srivastava
Mob. No.[protected]/[protected]
E mail [protected]@gmail.com

I am very despondent I had complain 3 Tim no 641487, 1064850, 641944 but there is no solution given for your side now u force me complains to higher authority
Sir, pls reslove my problem as per my telephonic discussion agin my shoes stich is opn my shoes article no 80167687 i m purchSe footin v3s 3674 pls resolve asap pls revert to this add fortin

I had gone to bata india adyar circle chennai tamilnadu on 16th dec 2017.

I bought two slippers for a total amount of rs.6300/- vide voucher no. Cm[protected] & cm[protected] dated 16.12.2017.

I had 7 bata vouchers of rs.500/- each totalling to rs.3500/-which i got it from hdfc bank towards redemption of my rewards points.

All the 6 vouchers got redeemed against the bill except the voucher no. V[protected] for rs.500/- for the reason it is already encashed. I told the cashier that the voucher was given to me only on 15th dec 2017 and i did not use it anywhere. The cashier asked me pay the balance rs.3300/- and to check with hdfc bank regarding the same.

I called hdfc bank and they asked me contact customer care [protected] regarding my query. When i contacted them they said the voucher has been encashed on 16th dec 2017 only at the time of the purchase at the same outlet.

When i contacted the outlet they said they have sent mail to hdfc to revalidate the voucher. But hdfc confirmed that they have not received any mail. The compliant no of bata is 633080. Till date my problem is not solved. When i try to contact bata customer care [protected] once i tell my mobile no and name they are disconnecting the call.

I am very despondent I had complain 3 Tim no 641487, 1064850, 641944 but there is no solution given for your side now u force me complains to higher authority
Sir, pls reslove my problem as per my telephonic discussion agin my shoes stich is opn my shoes article no 80167687 i m purchSe footin v3s 3674 pls resolve asap pls revert to this add fortin

Dear Team
I have purchased one Shoe from BATA of NATURALIZER dated 24/8/2017 of amount 3999/-.
The product which I have purchased in damaged so badly that I cannot even wear it, this is the the condition when the product is not even 6 months old.

We are paying such huge amount on NATURALIZER shoes expecting them to be of good quality, but sorry to say that I didn’t found this product to be worth enough 3999/-. I am a regular customer of BATA who prefer shoe of good quality.

I am attaching the image of Shoe and bill. Kindly look in this matter and refund/arrange new shoe for me.

i have already marked a mail to customer service, but i am not getting any response from them.

In reference to the order no 12167506 and new reference no 10646320
It is really shameful on your part that after following up for the return pickup of my defective shoe i again have to followup for the payment.
I really don't understand what kind of ethics the company has.
After so much of harassment from your customer care executives and managers i am going to raise the issue with the consumer court for such harassment.
It has been really shameful and highly unethical on the owners as well who after repeated mails and follow-up are silent on the issue and have no concern for their customers.
I am sure with such attitude there is no future for bata india.
If still there is any shame left with you return my money back in the account

Hi team,

I brought a pair of shoes last week from the bata show room @ electronic city bangalore. Unfortunately, i lost the invoice. Today i went to the show room and with the details like exact date and time i did the payment and asked if they could give me a duplicate. These guys are bluntly saying they can't track the invoice.. Seriously??? They are registering my mobile no.in the system and there is no use with all these info?

It would be great if the customer service team could look into this