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Bata India Complaints & Reviews

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Updated: Feb 22, 2026
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Bata India reviews & complaints page 58

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H
Husain Dahodwala
from Surat, Gujarat
Apr 10, 2018
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Address: Surat, Gujarat, 395002

I have purchased bata power shoes from chouta bazar bata showroom in surat. I have purchased because of very good brand value of bata. But after using shoes from only 10 days my shoes sole got damage, when i visited the showroom i was told to get the replacement, but still i have not got any shoes and answer after 8 days, my old shoes already with showroom.

Please solve the problem or elese we can never think to rebuy bata brand items in future and also will recommend other not to buy
My email husain. [protected]@gmail.com
May 12, 2018
Complaint marked as Resolved 
Bata India customer support has been notified about the posted complaint.
Verified Support
Apr 10, 2018
Bata India Customer Care's response
Hi Husain, We apologize for the inconvenience. We have forwarded these details. Our service team will get in touch with you soon.
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    S
    from Baramati, Maharashtra
    Apr 8, 2018
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    Address: Mumbai City, Maharashtra, 400067

    I purchased a bata comfit sandal blue colour for rs. 1900 on 2nd october, 2017. There is peeling problem from sometime and when i contacted the store they told it has 3 months warranty. I rarely wear that sandal. I am a regular customer and i see the quality is not up to the mark. I want a replacement. Store: s v road, kandivli west, mumbai 400067.
    May 23, 2018
    Complaint marked as Resolved 
    Bata India customer support has been notified about the posted complaint.
    Verified Support
    Apr 09, 2018
    Bata India Customer Care's response
    Hi Shraddha, We apologize for the inconvenience. Request you to share your contact details via in-customer.[protected]@bata.com so we can help you.
    I purchased a footwear worth Rs 449.70 on 18 of nov 2017 which have the quality issue as it doesnt worth me anymore
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      CA Jagdish Dhamija
      from Gharaunda, Haryana
      Apr 6, 2018
      Resolved
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      Address: Panipat, Haryana, 132103
      Website: bata.in

      Dear sir

      I purchased bata black formal shoes for men (F[protected] in september 2017 from insar bazar, panipat for rs. 1699 and i was given guarantee of 1 year. But the shoe damaged withing 6 months. I requested them to replace it then they demanded original bill. I told them that i have lost it and you please check your record and do the needful but they refused to check their record and demanded original bill only.

      I am very fade up with bata promise to deliver good quality shoe but in actual delivering low quality shoe and further not replacing it.
      May 22, 2018
      Complaint marked as Resolved 
      Bata India customer support has been notified about the posted complaint.
      Verified Support
      Apr 09, 2018
      Bata India Customer Care's response
      Hi Jagdish, We apologize for the inconvenience. Request you to share your contact details via in-customer.[protected]@bata.com so we can help you.
      Apr 24, 2018
      Updated by CA Jagdish Dhamija
      Dear Sir

      It is already with them, but they also refused to do anything. I lost my money by purchasing BATA products.

      I will never ever buy anything from BATA in my life and also request people be aware from BATA.
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        somrajdasgupta
        from Kolkata, West Bengal
        Apr 3, 2018
        Resolved
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        salesman in bata store lied and sold the wrong product to me

        Address: Kolkata, West Bengal

        I went to the bata store in diamond plaza, nagerbazar.

        I was wearing a hush puppies casual brown shoe. I was looking for black. The salesman showed me the black version of my shoe because my feet is broad and other shoes didn't fit well. It costed 7999/-. I knew the pair was good because i was wearing the brown pair since last 1 year. When i tried the black shoe (Size 10) it was tight. I told him i wud need size 11. He told...
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        Sibshankar
        from Kolkata, West Bengal
        Apr 3, 2018
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        Address: Kolkata, West Bengal, 854-4507-9
        Website: [email protected]

        Am a regular customer in your company . I purchased a shoes( Hush Puppies ) from Bata Shoe store, Grand Hotel Bata (00001), code[protected] by cash Rs-7999 (Rupees seven thousand nine hundred ninety nine only) .I used these shoes carefully and maintained properly . But after one year I noticed that the sole of shoes is damaged ( photo attached herewith) .So, I requested to you kindly replace my shoes .
        May 6, 2018
        Complaint marked as Resolved 
        Bata India customer support has been notified about the posted complaint.
        Verified Support
        Apr 04, 2018
        Bata India Customer Care's response
        Hi Sibshankar, We apologize for the inconvenience. Request you to share your contact details via in-customer.[protected]@bata.com so we can help you.
        I purchased bata shoes last month, but within month it will get crack on front side. It was very worst quality.
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          J
          Jatin Dhankhar
          Apr 2, 2018
          Resolved
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          Address: New Delhi, Delhi, 110085

          Hi

          on 12th march 2018 i bought brown loafers from bata store in rohini city center mall. after 4, 5 days it started tearing from the front side and then i went to your store and they said we will not refund. you can exchange your product with another product. why would i do that if i dont like another products of bata.
          seriously feeling cheated this time. Bad customer care service and very poor quality product.
          May 6, 2018
          Complaint marked as Resolved 
          Bata India customer support has been notified about the posted complaint.
          Apr 02, 2018
          Updated by Jatin Dhankhar
          Even bata store billing boy was saying that dont exchange this product with the same product because it is made of rexine. this would tear again and again. Solve my problem as soon as possible.
          Verified Support
          Apr 03, 2018
          Bata India Customer Care's response
          Hi Jatin, We apologize for the inconvenience. Request you to share your contact details via in-customer.[protected]@bata.com so we can help you.
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            K
            from Bengaluru, Karnataka
            Apr 1, 2018
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            Address: Pune, Maharashtra, 411001

            Sir/madam
            I purchased 2 ladies chappal/walker in the month of october 2017 on 17th day for some rs.3400/- from pune mg road, i wore it hardly for 2 months & in dec, the front of the one chappal started tearing, i didnt find time to go to shop & ask for replace... After purchasing for 3400, i hardly wore it for 2 months, such a waste of money. Bata is a good brand & such things are not tolerable. My chappals are lying at home for scrap, one front tear (Cream colour) & other back sole came out (Maroon colur)
            Request you to kindly make refund of the same as its not worth to spend huge money for such chappals... Attaching pic of one & transaction screenshot.
            May 3, 2018
            Complaint marked as Resolved 
            Bata India customer support has been notified about the posted complaint.
            Verified Support
            Apr 02, 2018
            Bata India Customer Care's response
            Hi Komal, We apologize for the inconvenience. Request you to share your contact details via in-customer.[protected]@bata.com so we can help you.
            Bill.no:em[protected]/[protected]
            Buyed at town hall road madurai.
            Date on 28.dec.2017
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              K
              from Gurgaon, Haryana
              Mar 29, 2018
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              Address: Bangalore, Karnataka

              Hi team,

              I purchased 1 pair of shoes from bata store on 20-mar-2018 with 20% discount and invoice number is cm[protected]

              Twice i went to same store for exchange but store manager denied to exchange because it is discounted product and he asked raise a complaint to customer service and get complaint number than only he can exchange.

              I would like to go for exchange and purchased product is in unused state, please find the attached bill and do the needful.

              Thanks,
              Kiran
              May 5, 2018
              Complaint marked as Resolved 
              Bata India customer support has been notified about the posted complaint.
              Verified Support
              Mar 29, 2018
              Bata India Customer Care's response
              Hi Kiran, We apologize for the inconvenience. Request you to share your contact details via in-customer.[protected]@bata.com so we can help you.
              Brought bata power women shoes in the month of December it's been a 4 months hardly and it's sole is detached
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                A
                Arvind Kumar ranga
                from Sangareddi, Telangana
                Mar 25, 2018
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                Address: Hyderabad, Andhra Pradesh, 500049

                I purchased 3 pairs in bata foot wear.in that my shoes not comfortable after wearing one day go to outlet which is in chandanagar hyderabad, they didn’t proper response, he talk with me very rudely, even he didn’t give bill while i purchase.

                Please take action on this before spread this matter in my society no one comes to purchase your bata products

                Even no need to replace the item but you should know how to receive customer’s, and how to talk with them, you should learn how to talk with customers politely
                Apr 27, 2018
                Complaint marked as Resolved 
                Bata India customer support has been notified about the posted complaint.
                Verified Support
                Mar 26, 2018
                Bata India Customer Care's response
                Hi Arvind, We apologize for the inconvenience. Request you to share your contact details via in-customer.[protected]@bata.com so we can help you.
                Apr 02, 2018
                Rohitash Dudhwal's response
                Pl change the shoe, and damage in 70 days
                Hai i am purchase the shoe from bata india gurgaon on 3 jan 2018 but its damage on 70 days as shoe side damage ..pl change its
                detail as below
                invoive no - cm[protected]
                article code - [protected]
                hsn code - punk 64041920
                batch no - 5017x999
                mrp - 1499/-
                size -9
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                  M
                  Mohini Chaudhary
                  from Delhi, Delhi
                  Mar 25, 2018
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                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                  I have purchased heels in november 2017. Wore 3 to 4 times and the buckle loosen up and its in the condition that i am could not wear them. I have also not kept the bill since i had the trust in bata that shoes would be fine and work a longer but it didn't. I either want you to amend it or replace it. I got the shoes while it was under discount. I would like you to resolve it as soon as possible.
                  May 9, 2018
                  Complaint marked as Resolved 
                  Bata India customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 26, 2018
                  Bata India Customer Care's response
                  Hi Mohini, We apologize for the inconvenience. Request you to share your contact details via in-customer.[protected]@bata.com so we can help you.
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                    G
                    golden horn
                    from Mumbai, Maharashtra
                    Mar 26, 2018
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                    Address: Mumbai City, Maharashtra, 400614

                    I Tapash Samaddar purchased a pair of shoes from Bata Shop situated at Sec: 15 C.B.D. Belapur Navi Mumbai 400614. The date of Purchase is 13 Jan 2018.
                    March 2nd week the sole of the left shoe has come out. I have lost the bill and i had gone to the said shop. they told me to contact through the above email id.
                    Article No ; 8546349 Cost: Rs .1999/
                    Purchased from: C.B.D. Belapur
                    Store Code: 2746
                    Defect: Sole detached from shoe
                    Date of purchase: 13 Jan 2018
                    Apr 28, 2018
                    Complaint marked as Resolved 
                    Bata India customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 26, 2018
                    Bata India Customer Care's response
                    Hi, We apologize for the inconvenience. Request you to share your contact details via in-customer.[protected]@bata.com so we can help you.
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                      J
                      Jdp1
                      from Noida, Uttar Pradesh
                      Mar 15, 2018
                      Resolved
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                      Address: Gurgaon, Haryana, 122002

                      I purchased one hush puppies shoes article number 854-6604
                      Size-7 nos, mrp - 2999 from raheja mall gurgaon, haryana in the month of oct'17. Right from day 1, it was very uncomfortable but as the time passes,, it cut the small fingure of my feet. This is re[censored]ed me to cosult the doctor and finally i decided not to use this shoes any more.
                      I have been very loyal customer to bata but this is really very experiance i had.
                      I want my money to be refunded at the earliest possible else will be bound to go to consumer court along with medical check up to claim about the compensation as well
                      Rgds
                      Jata dhar pandey
                      [protected]@yahoo.com
                      [protected]
                      Apr 17, 2018
                      Complaint marked as Resolved 
                      Bata India customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 15, 2018
                      Bata India Customer Care's response
                      Hi Jata, We apologize for the inconvenience. We have forwarded these details to the concerned department. Our service team will get in touch with you soon.
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                        J
                        Jubin Joy
                        from Ernakulam, Kerala
                        Mar 14, 2018
                        Resolved
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                        Address: 9

                        I bought a pair of bata formal shoes from kerala for rs. 1499. I relied on the quality of bata and didn't think twice.

                        In few days, the sole of the shoes began to tear apart and it went completely out of order. Due to inferior quaility, the aole began to tear in pieces and fell apart.in one month, the shoes became good for nothing. Highly disappointed with the product!
                        Apr 17, 2018
                        Complaint marked as Resolved 
                        Bata India customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 14, 2018
                        Bata India Customer Care's response
                        Hi Jubin, We apologize for the inconvenience. Request you to share your contact details via in-customer.[protected]@bata.com so we can help you.
                        I bought these shoes worth rs 2000 today from karol bagh bata outlet . They are pinching my leg from behind. Pls tell what to do. I m a loyal customer of bata .this time i m really disappointed with product i purchased. They r not comfortable at all.
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                          H
                          HardyBoy
                          Mar 12, 2018
                          Resolved
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                          Resolved

                          Address: 400066

                          I have bought formal shoes from bata showroom - opp to borivali station west
                          This shoes were bought 6 - 8 months before, as i was expecting new job, for which i had to keep formal shoes with me. After 6-8 months or may be 1 year (I hv lost bill) i removed it from wardrobe and in just one use, entire upper layer of shoes has come out and shoe is badly torn. I dont believe, bata sells this kind of cheap products. Shoe cost me 1699 rs and it dint even lasted for 1 day.
                          Apr 14, 2018
                          Complaint marked as Resolved 
                          Bata India customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 13, 2018
                          Bata India Customer Care's response
                          Hi, We apologize for the inconvenience. Request you to share your contact details via in-customer.[protected]@bata.com so we can help you.
                          i have received one email response post which i have sent several emails, but till date no calls from your end or no positive response for customer. My contact details are already there in the email (in signature). I spoke to your customer service team, of which thrice they disconnected the call and finally at the end, wen call was connected, your CSR just read the email, which i had received. I have wasted my 1700 Rs for this shoe and now u want me to pay more 850 Rs and get new show of same brand and price ?? is that make sense ?? not at all - being a genuine customer of BATA - you should have considered this and should have made arrangements to get it replace completely- i am still awaiting final confirmation on this - why there is no email hierarchy, if you cannot resolve the concern, please connect me to the higher authority - so i can speak to them. Your email response says, i should follow the steps before 10th April 2018 - kindly understand that customer has not yet accepted your offer, so hold on your expiry date for offer. If you really care about customer - please call and resolve this - Hardik joshi - [protected] - you can call me today itself
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                            B
                            bhoot baba
                            from Nanpara, Uttar Pradesh
                            Mar 10, 2018
                            Resolved
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                            Address: hsn
                            Website: [email protected]

                            I have taken footwear invoice cm[protected] article code [protected] one pic for rs. 1699 from bata shoe store mp building goleghar gorakhpur up dated[protected]. Sole of the above said has been broken very soon. So please replace it with new one of the same model and value but not the same quality. Otherwise i will think for other legal options. Thanks
                            Apr 17, 2018
                            Complaint marked as Resolved 
                            Bata India customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 12, 2018
                            Bata India Customer Care's response
                            Hi, We apologize for the inconvenience. Request you to share your contact details via in-customer.[protected]@bata.com so we can help you.
                            Mar 24, 2018
                            Updated by bhoot baba
                            waiting for reply. please take action and replace footwear
                            dbb Mishra
                            rashtriya sahara press, hindi daily
                            7, park road
                            Gorakhpur. up
                            mob.[protected]
                            My name ALPHONSE SELVARAJ ANTHONY. My cell no. [protected]. My compliant no. 1082131. The complaint was made on 19.03.2018. The executive on phone informed that the matter will be solved within three days. Till date no reply is received. Kindly take action and replace the chappals.
                            My cell phone no. [protected]. My e mail i.d. ant.[protected]@gmail.com. I have booked a compliant on 19th March 2018, on the subject matter. The Bata executive said during my complaint that within three days the matter will be solved.. Today ( 23..3.2018 ) even after five days no information from your end. Kindly arrange to replace the pair of chappals.
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                              Sujata S VAze
                              from Mumbai, Maharashtra
                              Mar 6, 2018
                              Resolved
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                              Address: 400092

                              Dear sir,
                              I have purchased above material from your shop no 10, shimpoli road kastur park borivali west.
                              On 27/12/2017.
                              It was relapsed once.
                              But again it is damaged in front side.
                              I went to your shop on 05/03/2018 at about 7 pm but your store manager refused to entertain my complaint as your system was not working. I asked him to write it on the bill so when next day i will come, if other person is there i can tell him about my earlier days visit.
                              Your store manager refused to give in writing and asked to come other day,
                              Also he said "jo bhi karna wo karo" is it training of bata india to behave with customer. When sale was going on without net connectivity why he has not entertained me.
                              On next day06/03/2018 i again went to your store he told that it cannot be replaced and said "appko travelling ka paisa de detahu"
                              Is it customer service of bata india or any other government office.
                              Why he at least seen the shoos earlier on 05/03/2018 matter would have not gone to next day.
                              As i am working some were i have to visit again by travelling through.
                              After my deliberation your customer complaint cell has lodged complaint no.1073047 on 06/03/2018.
                              Hope matter will be solved on good note.

                              Mrs. Sujata s. Vaze.
                              Apr 7, 2018
                              Complaint marked as Resolved 
                              Bata India customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 07, 2018
                              Bata India Customer Care's response
                              Hi Sujata, We apologize for the inconvenience. Request you to share your contact details via in-customer.[protected]@bata.com and our team will get in touch with you at the earliest.
                              I buy a product recently but it quality not so good. When i going the store and say my problem then they not talking with me good. My shooes were bad looking with in 2 days. Plz help me
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                                Swapnil Sutar
                                from Yaval, Maharashtra
                                Mar 5, 2018
                                Resolved
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                                Resolved

                                Address: 411041

                                I Swapnil, regular user of Bata products. Before 3months I purchased Bata Remo shoes (9No.)

                                But within 3 months its going crack on both side of shoes. Also the stitching of shoes going off.

                                Its very bad quality of shoes. Before 2year i purchased same quality of shoes & its very good but this time i repurchased this quality & got bad shoes.
                                Apr 6, 2018
                                Complaint marked as Resolved 
                                Bata India customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 06, 2018
                                Bata India Customer Care's response
                                Hi Swapnil, We apologize for the inconvenience. Request you to share your contact details via in-customer.[protected]@bata.com so we can help you.
                                I am p.p.chaki brought a shoe just 2 or 3 months back. article no.[protected]. DCPL & PLE : CNTR/7223.SIZE: 25.1 cm (6)MRP: 3499/-But the sole of shoe tilted one side . it gives pain and also harmful for spinal cord and ancle pain became so increase that I have consulted with doctor and advise to chang shoe.and its belt tire in one place.change it.
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                                  Ankita84
                                  from Burla, Odisha
                                  Mar 4, 2018
                                  Resolved
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                                  Resolved

                                  Address: 769008

                                  I visited a store at rourkela odisha the behaviour of sales person was extremely rude he misbehaved, they wasn't interested in showing the shoes. He even said "lena h toh lo else jao we don't have any problem"
                                  There was end of season sale but no discount was given on any product the billing was done offline they said online billing is not available. The shoes i purchased were old n defeated they had no new pair. These find of behaviour is not acceptable. Please look into this matter.
                                  Apr 8, 2018
                                  Complaint marked as Resolved 
                                  Bata India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 05, 2018
                                  Bata India Customer Care's response
                                  Hi Ankita, We apologize for the inconvenience. Request you to share your contact details via in-customer.[protected]@bata.com so we can help you.
                                  Dear Team

                                  We have Purchase more than Rs 2000/- product against Invoice No CM/[protected] DATED 15/02/2018 but till date not received offer so kindly check & revert

                                  Thanks
                                  Jayesh Lilawala
                                  Mobile [protected]
                                  Surat Gujarat
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                                    jk balaji
                                    from Bengaluru, Karnataka
                                    Mar 2, 2018
                                    Resolved
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                                    Resolved

                                    Address: 560060

                                    Shoe model number[protected]
                                    Kengeri banglore, i purchased on[protected]. Its warrantey shoe, i was used bata shoes from my school days its never happen, i don't know whate can do, i need exchange my shoes, see attached photo also, don' forgot my complaints take priority wise and slave the problem in future its never happen, i am always using only bata only, i amwaiting for your response
                                    Apr 6, 2018
                                    Complaint marked as Resolved 
                                    Bata India customer support has been notified about the posted complaint.
                                    Mar 02, 2018
                                    Updated by jk balaji
                                    Shoe model number[protected]
                                    Kengeri banglore, i purchased on[protected] . its warrantey shoe, i was used bata shoes from my school days its never happen, i don't know whate can do, i need exchange my shoes, see attached photo also, don' forgot my complaints take priority wise and slave the problem in future its never happen, i am always using only bata only, i amwaiting for your response

                                    Verified Support
                                    Mar 05, 2018
                                    Bata India Customer Care's response
                                    Hi Balaji, We apologize for the inconvenience. Request you to share your contact details via in-customer.[protected]@bata.com so we can help you.
                                    Mar 07, 2018
                                    Updated by jk balaji
                                    Dear Bata,
                                    i got one text message, my request ID is 654432
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                                      S
                                      Sunil Gamit
                                      from Vadodara, Gujarat
                                      Mar 2, 2018
                                      Resolved
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                                      Resolved

                                      Address: 394651

                                      Your product safety shoes i am purchasing online, very short time this shoes bottom solve rubber very poor quality and breck down in same area in shoes pair i am not complaint in repair this item but complaint in your product quality please note the complaint and improve your product quality, please see attchment photo and give me reply in my mail id thanking you.
                                      Apr 8, 2018
                                      Complaint marked as Resolved 
                                      Bata India customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 05, 2018
                                      Bata India Customer Care's response
                                      Hi Sunil, We apologize for the inconvenience. Request you to share the email ID from which the mail has been sent so we can track the same and help you.
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