Bata India Complaints & Reviews

Ordered two items on 3rd July 2022 from Bata Online out of which one item was returned.
I didn't get credit note instead of that. Called customer care 100 times but they are not taking seriously and every time reply that "Within 2-3 working days you will get your credit note". Amount expected in terms of credit note= ( INR 1285.09 )
Instead of 2-3 working days, it is going to take almost 6 months.

Ordered two items on 3rd July 2022 from Bata Online out of which one item was returned.
I didn't get credit note instead of that. Called customer care 100 times but they are not taking seriously and every time reply that "Within 2-3 working days you will get your credit note"
Instead of 2-3 working days, it is going to take almost 6 months.

I bought mens footwear from bata, agartala. The MRP in shoes are written 799 Rs. but the seller put an sticker of 852 Rs. as MRP and he billed and i had to pay 852 Rs. but the original MRP was Rs. 799 only.

I had ordered a pair of shoes from Bata India Online on 26.12.2022 through the Cash On Delivery method. My order number is BW[protected]. I received the package on 30.12.22 but when i opened it I found the product totally damaged hence I initiated a return which was done by the delivery partner on the same day ie, 30.12.2022. In the evening i receive a mail stating that the refund has been completed in its original mode of payment but how will I get the money as I had paid Rs 1000/- through CASH ON DELIVERY option.please help me regarding this matter.
Regards, Priyanka.

This complaint is regarding my online order with the following details.

Order ID - BW[protected]
Suborder ID - BW[protected]
Bata Product - (Ref. # 459423)

I had placed my order on 16th December and was expecting it to be delivered within a week. I never received it.

On 23rd December, I spoke with Bata Customer service rep - Anu. I was told there is some technical difficulty and the delay is primarily due to certain unforeseen operational issues at the courier's end. However, i was assured that everything has been sorted out and now it will be delivered within 2 working days.

I did not receive the order.

On 26th December I again called up. This time, the customer service rep - Priya told me that she has now cancelled the order. When asked for a valid reason, i was not offered any reasonable explanation other than the fact that the order is now being cancelled.

I haven't received any further email intimation or a phone call with the update on my order. To further make things worse, i received a follow-up email from Priya, the customer service rep, on the same day, stating that they will resolve the issue within 1-2 working days. I'm not sure what do they mean by resolve. Is my order cancelled or is someone still working on resolving this issue?

It's been 3 working days and haven't received any update on my order status. Neither did i receive any confirmation on my refund.

So the thing is they sent me a refund link on 22nd december. It had two options UPI and Bank Account. I selected bank account and after filling bank details a new page opened up in which i was supposed to enter the OTP. But OTP didnt came on my registered mobile no. Or email id because they has issued refund link against some unknown phone no. Or email which starts with 89 and ends with 58 and email starts with asw. This is not my registered no. Or email id. They didnt ask me before sendind refund link. They didnt very my no. And email id. So the unknown person who received the link enetered the details in upi and received refund. Now the co. Is saying that refund is successful from our end. They are just fooling me around. Its been 13 days since i applied for refund. They dont reply to my messages. Customer support is worst. When asked to talk to senior they say they are busy. I am a CA student and i have to study for my upcoming. Because of their stupidity and all this hassle i am not able to focus on my studies. I am being tortured mentally by their team. Its not a small amount. It really matters for me. They are not sending me new refund link. They just say we are checking with our team and we will solve it within 3-4 days. And now just like that 15 days have already passed. I request the authority to look into my concern and solve it within 2-3 days. I cant wait more. I am not able to focus on my studies. Its really affecting me mentally. I have all the proofs, my bank statement etc. I didnt receive any refund. And without solving my issue they marked my ticket as resolved and closed it. They just keep making fake promises to solve it within 3-4 days. Please help me. Its my very humble request to the concerned person. I have all the proofs of bank statement. No refund has been provided to me.

I'm shreyas lavekar purchased hush puppies sandals on 50% discount from your bata store chiplun in just 2 months bottom sole cuts into half. Now store is not cooperating with anything sighting discounted product not comes under any warranty.
Regarding this, this is total fraud done by store and by brand. Selling faulty and defective product in name of sale.
Waiting for your reply.
To resolve this issue immediately.
Store name
Bata chiplun

Hi,

This is Vinay Bhagavan here from Bangalore.
I bought shoes online from flipcart.
Invoice attached, I think this product is duplicate or low quality product.

3hrs o[censored]sage sole is broken,

I am sure flipkart will not take this product back since it's opened and used.

I demand a replacement from your company as the supplier is BATA, or I will take this issue ti consumer court.

I have paid 2249 Rs for this.

This product is with worst quality.

Just to add I have bought similar shoes from hushpuppies/ BATA from JP NAGAR Bangalore you can check the bill with my mobile number [protected]/[protected]. I don't have bill now but that is also damaged.

You can check on customer base based on my mobile how many products I have bought from hush puppies.

It was an insult for me, i am cluster head for HDB FINANCIAL SERVICES group of HDFC BANK, I was in branch visit but need to return back to home just to replace my shoes. My te was looking my torn shoes. Worst pathetic experience. almost 30km traveled just to change my shoes.

Regards,
Vinay Bhagavan
[protected]/[protected]

Its been 3 days of purchase of new bata shoes from there authorised showroom the shoe inner soul got damaged. I always have bata shoes in regards with best quality they provide but by this purchase of shoe i got disappointed. I want replacement of shoes or full refund or whatever they accept. Thanks

Ticket 447903

I bought a pare of black shoes from Model town on 19.03.2022. Bill copy attached.
Now the problem is that one shoe appears very glossy and other shoe looks very rough. There is huge difference in looks of both shoes.
It seems that one shoe is made from glossy leather and another one is made from rough leather.
I went to the showroom today and showed them the pair. it has been advised by them to lodge a complaint. As a proof I am attaching the photos of both shoes.
It is therefore requested to look into the matter and I may be compensated accordingly.

Used to get the 20% discount coupons by post but did not receive the 20% discount coupons for the last two years even on the mail.

On November 4th, I spent 1699 on a pair of slippers for my wife at BATA boutique in Chennai's VR Mall. To our surprise, the sole has now developed a crack out of nowhere after just one week. Since the 1980s, I haven't seen a product like that.

On November 28, I brought the slippers to the store, but Mr. Prashanth refused them, saying that the heat from the bike silencer had partially burned the sole. I'm including images of...

I haven't received any discount coupons this year as a Bata Shareholder. They give 20% discount coupons every year but why not this year? Please resolve this issue asap

I bought a pair of slippers from you on 3rd October 2022. I wore it hardly five to six times till date and that too on occasions.

The current look of the slippers is attached for your reference. I never expected such a quality to be delivered with the brand name of Bata. Since I am your loyal customer, I am not putting this up publicly but a good quality replacement is something you need to provide urgently. My mobile number is [protected] for your reference.

Sir/Madam,

I am writing this letter to you to complain about the poor quality of the material used I observed in the shoes I recently bought.

Respected, my name is vinoth and I would state that I bought a pair of shoes from your coimbatore fun mall bata showroom on July 31st 2022 .the total billing amount was 2300.i proceed to the bata showroom they said policy due date finish so we can't help you .then I told tha customer service of bata they also told same bla bla .I very disappointed bata showroom is the responsible for the product please accept the request of refund the amount please sir I hardly earned this money I am very depressed about this disappointment consider the request make it action on bata

Dear bata,
July 31 St 2022 I purchased bata shoe in coimbatore fun mallshowroom.Then recently joined job then only I started using this shoe.with in three to four weeks tha product start getting damaged after that I shocked then I visited the bata showroom they told that us per policy tha product crossed 90 days so can't able to do anything.then I reached the complaint in bata customer care they also reply the same I was not getting any proper responses whether it is 90 days or 200 days itz their own problem they are the responsible and i dont want to lose my hardly earned money so kindly return or refund my amount .

I had ordered a Bata slippers through online store in September

The look and fit was not good so as per policy I had raised a return request. Within few days, I returned the order to a delivery agent for which I got the confirmation SMS on the registered mobile number.

Since October 2nd week till present, I am waiting for the refund amount.
Reference ID provided by Bata customer support 373307

I have ordered online on 26th June and delivered 1st july2022. After 2 months stiches has destroyed automatically. For complaining this issues offline store, no one ready for taking complain. I have wore sandal only 2 months. I have mailed to customer care on 11th nov 2022, after some conversation, he said no complain will be taken because 90 days to go but no any date is mentioned in invoice such type.

Bata order Ref #392992. Order #BW[protected] and sub-order ID BW[protected] was return-picked on 28th Oct but I have not received any refund yet. I have emailed customer support for over 3-weeks now, but there are only claiming actions within x-y days. No refund as of 21st Nov 2022....

I had ordered a shoes online and returned it due to size issue. Before 3 months and I am continuously calling customer service of Bata and every day they promise to refund within 24-48 hours still there is no refund. Atlast today they accepted the finance team has not processed. I want to file a case against bata and receive a compensation for my time and patience I have invested in Bata.