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Updated: Sep 13, 2025
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Bata India reviews & complaints page 7

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R
Robie
from Chennai, Tamil Nadu
Dec 5, 2022
Dec 22, 2022
This thread was updated on Dec 22, 2022
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Replacement of slipper with damaged sole denied

Address: Bata, VR Mall, 44, Pillaiyar Koil St, Anna Nagar West Extension, Chennai, Tamil Nadu 600050 https://vrchennai.com/home/ShopDetails/124

On November 4th, I spent 1699 on a pair of slippers for my wife at BATA boutique in Chennai's VR Mall. To our surprise, the sole has now developed a crack out of nowhere after just one week. Since the 1980s, I haven't seen a product like that.

On November 28, I brought the slippers to the store, but Mr. Prashanth refused them, saying that the heat from the bike silencer had partially burned the sole. I'm including images of...
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Shiv1307m
from Noida, Uttar Pradesh
Dec 2, 2022
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I haven't received any discount coupons this year as a Bata Shareholder. They give 20% discount coupons every year but why not this year? Please resolve this issue asap
Bata India customer support has been notified about the posted complaint.
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    S
    saranik83
    from Kolkata, West Bengal
    Nov 29, 2022
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    I bought a pair of slippers from you on 3rd October 2022. I wore it hardly five to six times till date and that too on occasions.

    The current look of the slippers is attached for your reference. I never expected such a quality to be delivered with the brand name of Bata. Since I am your loyal customer, I am not putting this up publicly but a good quality replacement is something you need to provide urgently. My mobile number is [protected] for your reference.
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      M
      Matrik
      from Coimbatore, Tamil Nadu
      Nov 24, 2022
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      Address: 4B,cooperative E colony,, Kumudham nagar,cheranmma nagar

      Sir/Madam,

      I am writing this letter to you to complain about the poor quality of the material used I observed in the shoes I recently bought.

      Respected, my name is vinoth and I would state that I bought a pair of shoes from your coimbatore fun mall bata showroom on July 31st 2022 .the total billing amount was 2300.i proceed to the bata showroom they said policy due date finish so we can't help you .then I told tha customer service of bata they also told same bla bla .I very disappointed bata showroom is the responsible for the product please accept the request of refund the amount please sir I hardly earned this money I am very depressed about this disappointment consider the request make it action on bata
      Bata India customer support has been notified about the posted complaint.
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        M
        Matrik
        from Coimbatore, Tamil Nadu
        Nov 24, 2022
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        Address: Coimbatore

        Dear bata,
        July 31 St 2022 I purchased bata shoe in coimbatore fun mallshowroom.Then recently joined job then only I started using this shoe.with in three to four weeks tha product start getting damaged after that I shocked then I visited the bata showroom they told that us per policy tha product crossed 90 days so can't able to do anything.then I reached the complaint in bata customer care they also reply the same I was not getting any proper responses whether it is 90 days or 200 days itz their own problem they are the responsible and i dont want to lose my hardly earned money so kindly return or refund my amount .
        Bata India customer support has been notified about the posted complaint.
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          P
          ParakhSorout
          from New Delhi, Delhi
          Nov 23, 2022
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          Address: Gurugram India

          I had ordered a Bata slippers through online store in September

          The look and fit was not good so as per policy I had raised a return request. Within few days, I returned the order to a delivery agent for which I got the confirmation SMS on the registered mobile number.

          Since October 2nd week till present, I am waiting for the refund amount.
          Reference ID provided by Bata customer support 373307
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            omprakashprasad
            Nov 22, 2022
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            Address: 120 swarnrekha supervisor flats, new gandak road,sakchi

            I have ordered online on 26th June and delivered 1st july2022. After 2 months stiches has destroyed automatically. For complaining this issues offline store, no one ready for taking complain. I have wore sandal only 2 months. I have mailed to customer care on 11th nov 2022, after some conversation, he said no complain will be taken because 90 days to go but no any date is mentioned in invoice such type.
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              R
              Ranjith N
              Nov 21, 2022
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              No Refund from Bata for Online Returned Product

              Address: Bata India Ltd. 418/02, Bata house Sector 17, Opposite MDI Gurugram 122001 Haryana India

              Bata order Ref #392992. Order #BW[protected] and sub-order ID BW[protected] was return-picked on 28th Oct but I have not received any refund yet. I have emailed customer support for over 3-weeks now, but there are only claiming actions within x-y days. No refund as of 21st Nov 2022....
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              nethravathi24
              from Bengaluru, Karnataka
              Nov 16, 2022
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              Address: Bangalore

              I had ordered a shoes online and returned it due to size issue. Before 3 months and I am continuously calling customer service of Bata and every day they promise to refund within 24-48 hours still there is no refund. Atlast today they accepted the finance team has not processed. I want to file a case against bata and receive a compensation for my time and patience I have invested in Bata.
              Bata India customer support has been notified about the posted complaint.
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                Anand selvaraj05
                Nov 15, 2022
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                Address: bata online
                Website: bata online

                I have cancelled my order on oct 19, now its nearly a month gone, there is no proper response from bata so please refund my cash and my ref no-395181
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                  KaviyaSenthilraj
                  from Coimbatore, Tamil Nadu
                  Nov 14, 2022
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                  I had ordered a bata slipper from bata India online platform in the month of August. As the product was not satisfactory i returned the same within that week. It's been more than 2 months and I have not received my refund yet. Whenever I try to reach the customer care all they say is that my concern will be resolved within 2-3 days. But no luck.
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                    S
                    syedshafi549
                    from Hyderabad, Telangana
                    Nov 14, 2022
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                    Address: Bata India Ltd. 418/02, Bata house Sector 17, Opposite MDI, Gurugram, 122001, Haryana, India

                    I have ordered 2 pairs of different slippers from bata website on 19 Oct 2022. And I have returned 1 of the 2 received products. I have returned 1 pair of sandals and they didn't came to pick the order. So I have called the customer care multiple times to take product back. After long time they took the product from me and they said after the product was reached to the destination then only the refund amount will be credited to my original mode of payment. They also sent an email saying they received the product. But I did not received the refund amount yet to my original payment mode. I have called them multiple times till now, they keep on extending the date but they are unable to resolve my issue. I want my refund amount worth of Rs1, 039/-. "Payment not received".
                    Bata India customer support has been notified about the posted complaint.
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                      VIJAY-GOWDA
                      Nov 13, 2022
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                      Address: 23,Mugilu, 2nd floor,2nd cross, HMR LAYOUT, Near Gokula hotel, Mattikere, Bengaluru

                      Hi, I am shareholder of bata india ltd. since April 2021. I read in news that every year bata gives two discount coupons entitling to purchase two pair of footwear at 20% discount. I have not received these coupons till date. Please let me know if bata india ltd. has stopped sending such coupons to shareholders from this. If not then please look into the matter and send me the discount coupons. My email address is vijaykumarm.[protected]@gmail.com
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                        Kalaivani Chandrasekar
                        Nov 12, 2022
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                        Address: No 1, GST Road, 1st Main Road, Guduvanchery, Chengalpattu - 603202 (Opposite HONDA Showroom, Kk Nagar)

                        I bought 2 pair of slippers from bata showroom, guduvanchery today. One pair costing 499 and the other was at discount having 300rs. Written in its tagine, by seeing that 300rs I was convinced and thought of buying these two pairs. But at the billing I paid Rs.1000 as total. The arrogant staff said that it was mentioned worldly it's rate is 500 after discount, so your total rate would be 1000. But its not my issue, its the staff who have to change, because when I was convinced and reached the billing it was still 300rs mentioned in the tag, so why do I have to pay extra 200Rs. unwantedly??? And the showroom manager was very arrogant that he cannot change, also he spoke so cheaply with me. I'm so much disappointed and no even a bit happy about the new products I have purchased.
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                          Uttam1957
                          from Kolkata, West Bengal
                          Nov 11, 2022
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                          Address: Kollata

                          I am a Bata India Ltd shareholders for the last 27years. I used to receive two sets of discount coupons in my registered permanent address.But from when the Covid 19 was set in India they ie;from 2019-20 they forgot to send discount coupons. I always utilise both the coupons every year. I have been waiting to receive those coupons since, April 2019.My registered permanent address is:10/1A, Rajani Bhattacharjee Lane, Kolkata-700026, e-mail id:ca.[protected]@gmail.com and mobile no:[protected].
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                            Uttam1957
                            from Kolkata, West Bengal
                            Nov 11, 2022
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                            Address: Kolkata

                            I am a shareholder of Bata India Ltd.having ISIN-INE176A01028 since several years.I used to receive two sets of discount coupons every year and I received the coupons till 2018-19 but thereafter, I did not receive the coupons till now. I would like to utilise the coupons as I used every year till 2018-19.My e-mail id:ca.[protected]@gmail.com and mobile no:[protected].My permanent address is 10/1A, Rajani Bhattacharjee Lane, Kolkata-700026.Please issue discount coupons immediately.
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                              Sudhir Nande
                              from Vasai, Maharashtra
                              Nov 10, 2022
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                              Am shareholder of bata india ltd. Sinc more than 20 years. Every year i receive two discount coupons entitling me to purchase two pair of footwear at 20% discount. since last two years i have not received these coupons till date. Please let me know if bata india ltd. Has stopped sending such coupons to shareholders from this year. If not then please look into the matter and send me the discount coupons. My email address is sudhir.[protected]@gmail.com
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                                Anand selvaraj05
                                Nov 9, 2022
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                                Address: bata online
                                Website: bata online

                                I have cancelled my order on 19 th oct but i didn't receive my cash back i call again again for costumer care, they did not give proper information they told tomorrow, tomorrow so please take action and get my cash back and my ref num is #395181
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                                  dragonslayer Roy
                                  Nov 9, 2022
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                                  Address: Bata India Ltd. 418/02, Bata house Sector 17, Opposite MDI Gurugram 122001 Haryana India

                                  I had ordered a wallet from Bata India website which I had to return as the quality was not that good. I had requested a refund but it is still not processed. Every week I call their customer care and ask for refund to which they say the same thing "wait till Friday".

                                  from the past 1.5 months, they are misleading, or the customer care is incapable to provide me the resolution on the refund requests.

                                  They are saying there is some technical glitch in their finance department hence it is taking long time. This is really a bad example they are setting.

                                  OrderiD:371916

                                  Thanks,
                                  Mushtaq
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                                    Priya2090
                                    from Agra, Uttar Pradesh
                                    Nov 8, 2022
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                                    Returned the defected shoes in December 2019 but didn't get refund and they are even not offering the product coupon too. They removed my all order history from website.
                                    Bata India customer support has been notified about the posted complaint.
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