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Bata India Complaints & Reviews

2.5
Updated: Apr 21, 2026
Complaints 2325
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Bata India reviews & complaints page 73

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H
Harikanth MG
from Chengannur, Kerala
Jan 12, 2017
Resolved
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Address: 683545

Only used the shoes hardly 7 - 8 times, the strap got damaged for one and the other one went through a stitching defect. Rest material is perfect, however without strap the shoes is worthless to us. Ideally this is total loss for us. Trusting this company products we buy on the marked MRP, believing the durability. This incident is quiet dissatisfactory.
Feb 14, 2017
Complaint marked as Resolved 
Bata India customer support has been notified about the posted complaint.
Verified Support
Jan 12, 2017
Bata India Customer Care's response
Hi, We deeply regret the inconvenience caused.Someone will get in touch with you at the earliest. In the meanwhile, request you to contact us via Toll Free Number[protected] or e-mail Id - in-customer.[protected]@bata.com
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    A
    Arathi Ashok
    from Thiruvananthapuram, Kerala
    Jan 10, 2017
    Resolved
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    Resolved

    Address: Kottayam, Kerala, 686002
    Website: Marie claire Bags

    Dear Sir,
    Since i got a small damage of my bag Marie claire (outer leather handle sides got torn ), which i bought in November, request you to replace it with a new one.

    Here is the detail of bag :

    bag name : Marie claire

    color : Pink

    bag number : 939-5041

    shop name : Bata, kottayam, kanjikuzhy.
    My Contact no :[protected]

    Since I am not able to find the bill, requets you to do the needful

    Please do the needful at the earliest.
    Arathi
    Feb 10, 2017
    Complaint marked as Resolved 
    Bata India customer support has been notified about the posted complaint.
    Verified Support
    Jan 10, 2017
    Bata India Customer Care's response
    Hi Arathi, We deeply regret the inconvenience caused.Someone will get in touch with you at the earliest. In the meanwhile, request you to contact us via Toll Free Number[protected] or e-mail Id - in-customer.[protected]@bata.com
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      T
      trust85
      from Hosur, Tamil Nadu
      Jan 9, 2017
      Resolved
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      Address: 641001
      Website: [email protected]

      Sir I hv Purchased fisherman model shoes from "bata outlet in brookfield mall coimbatore "on 8 jan 2017.
      Its left pair having manufacturing defect causing rubb in my ankle and my skin is bleeding so unable to wear.

      Bt bata outlet not responsing and not ready to exchange though i hv purchased it in fresh stock of 2300 rs.
      It is total wastage of money as unable to wear it.what is the use of taking branded product?if no exchange though having defect?

      Plz solve my issue immediately.
      May 12, 2017
      Complaint marked as Resolved 
      Bata India customer support has been notified about the posted complaint.
      Verified Support
      Jan 10, 2017
      Bata India Customer Care's response
      Hi, We deeply regret the inconvenience caused.Someone will get in touch with you at the earliest. In the meanwhile, request you to contact us via Toll Free Number[protected] or e-mail Id - in-customer.[protected]@bata.com
      Jan 13, 2017
      Updated by trust85
      Sir
      no response from bata customer service .Already 3 days passed
      Solve my issue and replace my one pair of shoe.
      My contact no [protected]
      Jan 13, 2017
      Updated by trust85
      Sorry wrongly written my contact no in the last post.
      Customer service can contact me at
      [protected]
      Kindly solve my issue immediately
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        K
        kamlesh s mishra
        from Chennai, Tamil Nadu
        Jan 7, 2017
        Resolved
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        Address: Thane, Maharashtra, 401107

        I purchased bata canvas shoe from mira road bearing cst no-[protected]c & tin no-[protected]v on[protected] and colour of shoe was spreaded while on sweating within 10 days.
        Shopkeeper was agreed for 3 months warranty but now he is not taking any responsibility and asking to complain to customer care
        My mobile no is [protected] & email [protected]@rediffmail.com
        Feb 10, 2017
        Complaint marked as Resolved 
        Bata India customer support has been notified about the posted complaint.
        Verified Support
        Jan 10, 2017
        Bata India Customer Care's response
        Hi Kamlesh, We deeply regret the inconvenience caused.Someone will get in touch with you at the earliest. In the meanwhile, request you to contact us via Toll Free Number[protected] or e-mail Id - in-customer.[protected]@bata.com
        I purchased gents slipper at cost of Rs.499/- and also picked up another pair as show showroom at 282, 100 feet road Banashankari 3rd phase, Bangalore 85 prominently displayed buy one get one free in front of the shop. I was charged for both the pairs vide cash memo 06-01-17/[protected]. It is nothing but cheating the customer
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          G
          g3pramod
          from Taliparamba, Kerala
          Jan 4, 2017
          Resolved
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          Resolved

          Address: Ernakulam, Kerala, 682036

          Hi, I am writing a complaint about the ladies ankle socks I bought last month. It was bought from Bata showroom in ernakulam near Thevera. I used it for the first time today and it got ruined from the first use itself. The quality of the socks is not up to any standards. The socks were available as combo of 3 socks and was not under any discount . The socks is shown in the figure attached.
          Feb 6, 2017
          Complaint marked as Resolved 
          Bata India customer support has been notified about the posted complaint.
          Verified Support
          Jan 04, 2017
          Bata India Customer Care's response
          Hi, We deeply regret the inconvenience caused.Someone will get in touch with you at the earliest. In the meanwhile, request you to share your contact details via Toll Free Number[protected] or e-mail Id - in-customer.[protected]@bata.com
          Artical number[protected]

          Size- 6

          MRP- Rs.1599/-

          Store code- 02538
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            F
            francis52
            from Pallappatti, Tamil Nadu
            Dec 31, 2016
            Resolved
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            Address: 620003

            Sir,
            I purchased a pair of shoes in Batam India Ltd, Thillainagar, Trichirappalli, Tamil Nadu on07/12/2016 for RS. 1000/- and paid by Indian Overseas Bank Debit card for the same amount.But the amount was debited twice on my savings account seperately for RS.1000/- and Rs. 1000/- respectively and I received the message iny mobile.When I contacted the sales person immediately he told that problem repeats often for other customers also but he told the excess amount debited will be recredited within 15 days .But till this time the amount was not recredited to my savings account.I send herewith the ID particulars of the bank Debits for your reference.
            Date: 07/12/[protected]VID071045O071216X7372-[protected]-TRF-1000/-

            DATE: 07/12/[protected]VID73330O071216X7372-[protected]-TRF-1000/-
            Feb 3, 2017
            Complaint marked as Resolved 
            Bata India customer support has been notified about the posted complaint.
            Verified Support
            Jan 02, 2017
            Bata India Customer Care's response
            Hi, We deeply regret the inconvenience caused.Someone will get in touch with you at the earliest. In the meanwhile, request you to contact us via Toll Free Number[protected] or e-mail Id - in-customer.[protected]@bata.com
            I have purchased one pair of northstar Shoe from Bata show room 2 month back. Just after 2-3 time used its all teared up. I wasnt expecting this type of cheap product from such a big branded name BATA.. which is very shameful. I have no option of attaching images of shoes... The shoe is of no use now
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              M
              Meetu Kalra
              from Madurai, Tamil Nadu
              Dec 31, 2016
              Resolved
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              Address: Chennai, Tamil Nadu, 600030

              Respected sir
              I am a regular scholl customer as I have heel pain and I get best support from it.I recently bought a new slipper which looked fine when I tried but after wearing fr a day it's hurting my foot and toes badly.in between my toes I got a blister and sides are also scratching.please help me with it what should I do can I get a replacement I want to buy another pattern as this is not going well with my foot .please help
              Feb 3, 2017
              Complaint marked as Resolved 
              Bata India customer support has been notified about the posted complaint.
              Verified Support
              Jan 03, 2017
              Bata India Customer Care's response
              Hi, We deeply regret the inconvenience caused.Someone will get in touch with you at the earliest. In the meanwhile, request you to share your contact details via Toll Free Number[protected] or e-mail Id - in-customer.[protected]@bata.com
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                M
                manisha bharti
                from Noida, Uttar Pradesh
                Dec 24, 2016
                Resolved
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                Address: 110092
                Website: www.bata.in

                I have purchased this shoe at[protected]. on that day i purchase two shoe one is power shoe worth rupees 1499 and due to season cupon rate when i purchased other shoe i got 200 rebate as cupon discount at the same time .i am a regular customer of bata. but now at after only one month that bata shoe broken in sole .my mobile number is [protected].please give any remedies .
                Feb 17, 2017
                Complaint marked as Resolved 
                Bata India customer support has been notified about the posted complaint.
                Dec 24, 2016
                Updated by manisha bharti
                please provide me any complain number to show at bata store
                Verified Support
                Dec 26, 2016
                Bata India Customer Care's response
                Hi Manisha, We regret the inconvenience caused. Someone will get in touch with you at the earliest. Request your patience.
                Verified Support
                Jan 17, 2017
                Bata India Customer Care's response
                Hi, we trust your issue has been resolved by our service team.Please let us know if we can assist you any further
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                  F
                  freedom_123
                  Dec 19, 2016
                  Resolved
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                  Resolved

                  Address: New Delhi, Delhi, 110017
                  Website: BATA INDIA

                  I'm regular consumer of BATA product because of name and quality which it provides.
                  I'm really disappointed this time. I bought Bata Comfit laceless shoe on 10/12/2016 from BATA outlet in Chandni chowk, Old Delhi for 2550 without any discount.
                  I explained my requirement and need of what kind of shoes I'm looking for.
                  i wore my shoes twice and they are really uncomfortable for longer periods and while walking. I thought it will be better after sometimes but really not.
                  I would like to replace my shoes with another model or design.
                  Kindly help me where should I approach and how this can take place.
                  regards.
                  Vimal Paul
                  Feb 19, 2017
                  Complaint marked as Resolved 
                  Bata India customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 19, 2016
                  Bata India Customer Care's response
                  Hi Vimal, We deeply regret the inconvenience caused.Someone will get in touch with you at the earliest. In the meanwhile, request you to contact us via Toll Free Number[protected] or e-mail Id - in-customer.[protected]@bata.com
                  Verified Support
                  Jan 17, 2017
                  Bata India Customer Care's response
                  Hi, we trust your issue has been resolved by our service team.Please let us know if we can assist you any further
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                    A
                    amitdevansh
                    from Ahmedabad, Gujarat
                    Dec 16, 2016
                    Resolved
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                    Resolved

                    Address: Ahmedabad, Gujarat, 380005

                    I have purchased formal leather shoe from your store at 4 d square mall in motera chandkheda on 3rd of july 2016. I started wearing that shoe after September to protect it from water and rain. With in 2 month leather coating of 1 shoe start coming out from side.

                    I made the complaint 2 times via toll free no. & customer care tell me to forward a mail which help me for further action, but till today i didn't receive any mail.

                    This is my last try to resolve the issue, please do the needful.
                    Jan 19, 2017
                    Complaint marked as Resolved 
                    Bata India customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 19, 2016
                    Bata India Customer Care's response
                    Hi, Please accept our apologies for your unpleasant experience. Request you to share your contact details or complaint number with us. We are eager to resolve this issue at the earliest.
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                      G
                      Gaurav Mor
                      from Noida, Uttar Pradesh
                      Dec 15, 2016
                      Resolved
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                      Resolved

                      Address: 11

                      Dear sir
                      I am a regular customer of hush puppies and bata. But this time i am very disappointed with your product. I purchased a shoe of rs 5500 from hush puppies last month. After few days i started complaining about pain in knees and legs. The shoes are so much uncomfortable that my doctor advised me not to wear these shoes because they press some nerve cells. Thats why my knee and leg hurts. I want you to take your shoe and return my money. And dump this product also. I will wait for your employee. And if i do not get reply after 15 days i will have to escalate the matter.
                      Jan 17, 2017
                      Complaint marked as Resolved 
                      Bata India customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 16, 2016
                      Bata India Customer Care's response
                      Hi Gaurav, Please accept our apologies for your unpleasant experience. Request you to share your contact details with us or reach us via Toll Free Number[protected] or e-mail Id - in-customer.[protected]@bata.com so that we can get in touch with you and resolve this at the earliest.
                      Verified Support
                      Jan 17, 2017
                      Bata India Customer Care's response
                      Hi, we trust your issue has been resolved by our service team.Please let us know if we can assist you any further
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                        R
                        ruchikasharma701
                        from New Delhi, Delhi
                        Dec 14, 2016
                        Resolved
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                        Resolved

                        Address: 110007
                        Website: Consumer Complaints

                        At Bata (Kamla Nagar), I swiped my debit card and money got deducted from my bank account. But the card machine did not produce any receipt and hence salesman asked me to make the payment again and told you would get the reimbursement of the first payment in next 24 hours. It has been more than 48 hours and I have not got the payment.

                        This incident happened on 11th Dec'16.
                        Jan 17, 2017
                        Complaint marked as Resolved 
                        Bata India customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 14, 2016
                        Bata India Customer Care's response
                        Hi,
                        We are extremely sorry to hear about your unpleasant experience. Request you to share your contact details or contact us via Toll Free Number[protected] or e-mail Id - in-customer.[protected]@bata.com so that someone can get in touch with you at the earliest.
                        Verified Support
                        Jan 17, 2017
                        Bata India Customer Care's response
                        Hi, we trust your issue has been resolved by our service team.Please let us know if we can assist you any further
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                          J
                          jayaseelan daniel
                          from Bengaluru, Karnataka
                          Dec 14, 2016
                          Resolved
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                          Resolved

                          Address: 560050
                          Website: www.bata.in

                          Sir
                          I have purchased bata products from BATA SHOE STORE, 2/1, 80FEET ROAD, BSK 1ST STAGE, SRINIVASANAGAR, BANGALORE on 07/12/2016 by 16.57 p.m

                          for the purchase i have given my INDUSIND DEBIT CARD the company people done the swipping after that they told the server is down then I have given Rs.1579/- by cash after coming to my house the amount has been debited from my debit card, next day i have enqiured with the bata show room they told that my card no has not in their sale list

                          so i have enquired with my indusind bank and made a complaint and they verified and given me the bank statement that the amount Rs.1579/- has been credited to bata

                          while showing the bank statement to the bata show room they are again saying the same that they didn't got the amount

                          so please verify and solve the problem other wise i have to take legal action

                          with regards

                          jayaseelan daniel

                          [protected]
                          Jan 19, 2017
                          Complaint marked as Resolved 
                          Bata India customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 14, 2016
                          Bata India Customer Care's response
                          Hi Jayaseelan,
                          We deeply regret the inconvenience caused. Someone will get in touch with you at the earliest. Request your patience.
                          Verified Support
                          Dec 19, 2016
                          Bata India Customer Care's response
                          Hi, We tried to reach you, but the mentioned number seems incorrect. Request you to share your contact details with us or reach us via Toll Free Number[protected] or e-mail Id - in-customer.[protected]@bata.com so that we can get in touch with you and resolve this at the earliest.
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                            C
                            Chourasiya Anil
                            from Raipur, Chhattisgarh
                            Dec 13, 2016
                            Resolved
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                            Resolved

                            Address: Bhopal, Madhya Pradesh, 462011

                            I had purchased Bata Shoes from NAT Marketing situated at Ashima Mall (Whole Sale Distributors of Bata India Limited, Depot : B-49, Gautam Nagar, Bhopal, Office : R -28, SBI Colony, Zone - II, M.P. Nagar, Bhopal) wide Invoice No. 5070su dated 11th September 2016 but with in 2 Months the pesting of shoes opened. So that I gave the shoes return to seller for repairing on 20th November 2016 but now I am not getting proper response regarding the actual status of shoes repaired or not.
                            So I requested you to please look into the matter.

                            Thanks & Regards

                            Anil Chourasiya
                            Jan 15, 2017
                            Complaint marked as Resolved 
                            Bata India customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 15, 2016
                            Bata India Customer Care's response
                            Hi, Please accept our apologies for your unpleasant experience. Request you to share your contact details with us or reach us via Toll Free Number[protected] or e-mail Id - in-customer.[protected]@bata.com so that we can get in touch with you and resolve this at the earliest.
                            Verified Support
                            Feb 03, 2017
                            Bata India Customer Care's response
                            Hi Anil, request you to share e-mail id and contact number so that our concerned team can get in touch with you and understand your requirements
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                              Kavykathuria
                              from Baragaon, Uttar Pradesh
                              Dec 13, 2016
                              Resolved
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                              Resolved

                              Address: Karnal, Haryana, 132001

                              Dear Sir,

                              I have purchased Bata loafers from Karnal a week ago and after second wear the walvet over it has started disappearing. The quality I have received is very bad. I showed my shoe at the store but they're saying they can't guarantee the quality. If brand like Bata can't guarantee the quality of there shoe then why would consumer spend so much money in purchasing them. This is unfair to any consumer.I request you to solve my issue asap.
                              Thanks
                              Jan 15, 2017
                              Complaint marked as Resolved 
                              Bata India customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 14, 2016
                              Bata India Customer Care's response
                              Hi Kavykathuria,
                              Please accept our apologies for your unpleasant experience. Request you to share your contact details with us or reach us via Toll Free Number[protected] or e-mail Id - in-customer.[protected]@bata.com so that we can get in touch with you and resolve this at the earliest.
                              Verified Support
                              Jan 17, 2017
                              Bata India Customer Care's response
                              Hi, we trust your issue has been resolved by our service team.Please let us know if we can assist you any further
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                                Sidrah Naiyer
                                from Sangaria, Haryana
                                Dec 9, 2016
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                                Address: New Delhi, Delhi, 110049

                                Hello. I bought a Marie Claire bag from bata in July and started using it during the start of August and now the strap of the bag is breaking. I expected a better quality product from Bata, something that would be convenient and sturdy but this bag did not match my expectations. I would like to request a replacement if not refund.

                                Please look into the matter. Thank you.
                                Bata India customer support has been notified about the posted complaint.
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                                  Sylvi
                                  from Badlapur, Maharashtra
                                  Dec 9, 2016
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                                  Address: Thane, Maharashtra, 421301
                                  Website: Consumer complaint

                                  Bought slipper from Bata, the same day when wearer the printed was sticking on the sole of foot.2nd day when went for exchange the salesman was very impolite and refuse to see the problem else they were outing blame on us that I should ask them that this print on slipper is removing or not...and all print of other slipper are removing.also their approach to customer was very bad & ridiculous.
                                  Bata India customer support has been notified about the posted complaint.
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                                    M
                                    mohammed mujahudeen
                                    from Chennai, Tamil Nadu
                                    Nov 29, 2016
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                                    Address: Visakhapatnam, Andhra Pradesh, 530003
                                    Website: BATA SHOW

                                    --------

                                    Respected sir
                                    sir, i purchased bata shoe at vizag (530003) show room at jagathaba
                                    but my shoe has damaged at very short period please aspect my complain
                                    and give good service and i last showroom bills but i payed by my
                                    debit card so regarding details mention below
                                    Bata shoe deatils
                                    aticle no ; 851-6430
                                    dept; CNTR/ 6025X
                                    bar code no ; [protected]X48300447
                                    PAYMENT DETAILS AND TRANSITION DETAILS
                                    DATE : 31-07-16
                                    TIMING: 18:50:15
                                    DESCRIPTION: VISHAKAPATAMINDIN
                                    CHEQUE NO : 611783
                                    VALUE DATE ; 1-08-16
                                    -- SIR PLEASE WITHIN 120 DAYS MY SHOE DAMAGED PLEASE CONSIDER
                                    ACOUNT DEATILS
                                    MOHAMMED MUJHUDEEN
                                    CANARA BANK-IIT BRANCH-CHENNAI-36
                                    ACCOUNT NO :[protected]
                                    - Hide quoted text -
                                    *Thanks & Regards, *
                                    *A.mohammed mujahudeen*
                                    *Project Associate, Department of Ocean Engineering
                                    IIT- Madras.*
                                    *Mobile-[protected]*
                                    Bata India customer support has been notified about the posted complaint.
                                    Dear friends
                                    I am so proud to be a part in consumer complaints and also my complaint was solved then bata india given 100 percent exchange replacement of my product and also this networks feedback is too good. am already return that damaged shoe and also purchase comfortable shoe in Bata India

                                    thank you Bata India for providing very good services

                                    Regards
                                    Mohammad mujahudeen
                                    Mob;[protected]
                                    e-mail - [protected]@gmail.com
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                                      Suma Bhavana Muppaneni
                                      from Ernakulam, Kerala
                                      Nov 28, 2016
                                      Resolved
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                                      Resolved

                                      Address: 560009
                                      Website: bata.in

                                      We bought a pair of shoes from bata store near majestic. While paying the amount for the first time the swiping machine was restarted. But the amount was deducted from my account with proper transaction id. However the store guy refused to admit that the transaction was processed. He demanded us to make the payment for second time as he did not get slip from swiping machine. He promised us that he would return the amount in cash in case we did not get us money back. We waited for 4 days but the amount was not credited back. And when we went to the store again the guy twisted his version and said he did not say anything about returning of money and asked us to check with respective bank manager if needed. The staff response was very rude. They were not even ready to listen to us.
                                      Jan 18, 2017
                                      Complaint marked as Resolved 
                                      Bata India customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 13, 2016
                                      Bata India Customer Care's response
                                      Hi Suma,
                                      We are extremely sorry to hear about your unpleasant experience. Request you to share your contact details or contact us via Toll Free Number[protected] or e-mail Id - in-customer.[protected]@bata.com so that someone can get in touch with you at the earliest.
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                                        VijayPut
                                        from Hyderabad, Telangana
                                        Nov 22, 2016
                                        Resolved
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                                        Resolved

                                        Address: Hyderabad, Andhra Pradesh, 500034
                                        Website: www.consumercomplaints.in/new_complaint

                                        I have a pair of shoes - Mocassisco, size 8 and the sole, especially of the heal is disintegrating even though I have not used it much and the sole looks as good as new.

                                        I also had got a pair of Hush Puppies, size 7, for my Father where he had hardly used it for a couple of months and the sole just disintegrated.

                                        I also have a pair of Hush Puppies, size 8, wherein the sole has just broken into two.

                                        I have been a regular customer of Bata from childhood and now off late I am not at all happy with the quality of their products.

                                        This is not something that I would like to pen down but I am forced to write to you so that you can take proper precautions and appropriate actions against this kind of quality and the people involved which is bringing down very badly the name of the company and thus losing long term customers.

                                        I hope to see a prompt action taken.

                                        Regards,
                                        Mark.
                                        Jan 17, 2017
                                        Complaint marked as Resolved 
                                        Bata India customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 13, 2016
                                        Bata India Customer Care's response
                                        Hi Mark,
                                        Please accept our apologies for your unpleasant experience. Request you to share your contact details with us or reach us via Toll Free Number[protected] or e-mail Id - in-customer.[protected]@bata.com so that we can get in touch with you and resolve this at the earliest.
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