Bata India Complaints & Reviews

At Bata (Kamla Nagar), I swiped my debit card and money got deducted from my bank account. But the card machine did not produce any receipt and hence salesman asked me to make the payment again and told you would get the reimbursement of the first payment in next 24 hours. It has been more than 48 hours and I have not got the payment.

This incident happened on 11th Dec'16.

Sir
I have purchased bata products from BATA SHOE STORE, 2/1, 80FEET ROAD, BSK 1ST STAGE, SRINIVASANAGAR, BANGALORE on 07/12/2016 by 16.57 p.m

for the purchase i have given my INDUSIND DEBIT CARD the company people done the swipping after that they told the server is down then I have given Rs.1579/- by cash after coming to my house the amount has been debited from my debit card, next day i have enqiured with the bata show room they told that my card no has not in their sale list

so i have enquired with my indusind bank and made a complaint and they verified and given me the bank statement that the amount Rs.1579/- has been credited to bata

while showing the bank statement to the bata show room they are again saying the same that they didn't got the amount

so please verify and solve the problem other wise i have to take legal action

with regards

jayaseelan daniel

[protected]

I had purchased Bata Shoes from NAT Marketing situated at Ashima Mall (Whole Sale Distributors of Bata India Limited, Depot : B-49, Gautam Nagar, Bhopal, Office : R -28, SBI Colony, Zone - II, M.P. Nagar, Bhopal) wide Invoice No. 5070su dated 11th September 2016 but with in 2 Months the pesting of shoes opened. So that I gave the shoes return to seller for repairing on 20th November 2016 but now I am not getting proper response regarding the actual status of shoes repaired or not.
So I requested you to please look into the matter.

Thanks & Regards

Anil Chourasiya

Dear Sir,

I have purchased Bata loafers from Karnal a week ago and after second wear the walvet over it has started disappearing. The quality I have received is very bad. I showed my shoe at the store but they're saying they can't guarantee the quality. If brand like Bata can't guarantee the quality of there shoe then why would consumer spend so much money in purchasing them. This is unfair to any consumer.I request you to solve my issue asap.
Thanks

Hello. I bought a Marie Claire bag from bata in July and started using it during the start of August and now the strap of the bag is breaking. I expected a better quality product from Bata, something that would be convenient and sturdy but this bag did not match my expectations. I would like to request a replacement if not refund.

Please look into the matter. Thank you.

Bought slipper from Bata, the same day when wearer the printed was sticking on the sole of foot.2nd day when went for exchange the salesman was very impolite and refuse to see the problem else they were outing blame on us that I should ask them that this print on slipper is removing or not...and all print of other slipper are removing.also their approach to customer was very bad & ridiculous.

--------

Respected sir
sir, i purchased bata shoe at vizag (530003) show room at jagathaba
but my shoe has damaged at very short period please aspect my complain
and give good service and i last showroom bills but i payed by my
debit card so regarding details mention below
Bata shoe deatils
aticle no ; 851-6430
dept; CNTR/ 6025X
bar code no ; [protected]X48300447
PAYMENT DETAILS AND TRANSITION DETAILS
DATE : 31-07-16
TIMING: 18:50:15
DESCRIPTION: VISHAKAPATAMINDIN
CHEQUE NO : 611783
VALUE DATE ; 1-08-16
-- SIR PLEASE WITHIN 120 DAYS MY SHOE DAMAGED PLEASE CONSIDER
ACOUNT DEATILS
MOHAMMED MUJHUDEEN
CANARA BANK-IIT BRANCH-CHENNAI-36
ACCOUNT NO :[protected]
- Hide quoted text -
*Thanks & Regards, *
*A.mohammed mujahudeen*
*Project Associate, Department of Ocean Engineering
IIT- Madras.*
*Mobile-[protected]*

We bought a pair of shoes from bata store near majestic. While paying the amount for the first time the swiping machine was restarted. But the amount was deducted from my account with proper transaction id. However the store guy refused to admit that the transaction was processed. He demanded us to make the payment for second time as he did not get slip from swiping machine. He promised us that he would return the amount in cash in case we did not get us money back. We waited for 4 days but the amount was not credited back. And when we went to the store again the guy twisted his version and said he did not say anything about returning of money and asked us to check with respective bank manager if needed. The staff response was very rude. They were not even ready to listen to us.

I have a pair of shoes - Mocassisco, size 8 and the sole, especially of the heal is disintegrating even though I have not used it much and the sole looks as good as new.

I also had got a pair of Hush Puppies, size 7, for my Father where he had hardly used it for a couple of months and the sole just disintegrated.

I also have a pair of Hush Puppies, size 8, wherein the sole has just broken into two.

I have been a regular customer of Bata from childhood and now off late I am not at all happy with the quality of their products.

This is not something that I would like to pen down but I am forced to write to you so that you can take proper precautions and appropriate actions against this kind of quality and the people involved which is bringing down very badly the name of the company and thus losing long term customers.

I hope to see a prompt action taken.

Regards,
Mark.

Sir, i purchased a foot wear from south ex. part-2 bata show room.unfortunately i misplaced my receipt but have contacted customer care as guided by show room workers.My article no. is 664-8146 and size is 6.my complaint no. is 768375 given by customer care person and said that i will receive an email from the company as i paid the amount through card only.mobile saved with company is [protected]. i am not comfortable with the shoe even after spending Rs. 4000 for the same.pl. do the needful as early as possible. thanx

I bought a pair of dr scholls slippers from the model town store in Ludhiana in the last week of july. But i am sorry to say that the sole has started chipping from various places and the seams have started breaking at the soles. Coming this from this reputed brand is really ridiculous. Pl look into the issue and get the pair replaced or refund the money

Hello,
I have purchased a power sandal from a authorised bata store and give my phone number also at the time of billing as they asked for it. Now the fulcrum belt of that sandal got damaged without any rough or excessive use. Hardly i wear that sandal twicr or thrice in a week. I missed the bill of rs 500 while i was on the tour that time. Now the ahowroom denied that i have purchased it from them and says that is impossible with bata products to get damages in such a short period o[censored]se. As i do not have the bill, they must check their records or my mobile number is only for msgs for discount sales and so called points for redeeming. What is the use of discounts if you do not hear customer complaints in proper and cool way.
I had to get it repaired from a local cobbler.
For this kind of service i would have purchased a local sandal of rs 200 which would give me service for more than a year easily.

Sir i purchase one pair of shoe from your authorize shop at Tezpur, Sonitpur assam. It not fit to my daughter.very next day i go exchange it, but due to non availability i came back. tomorrow i exchange it with another one but it also not fit to my daughter. i again go to exchange sale boy is ready exchange the same, but one your manager not exchange he ask me extra charge for exchange.
please look after this matter

chandan Barman
[protected]
tezpur Assam.

To,
The manager,
Bata india ltd.,

Dear sir/mam,

Please note that i am a regular customer of your reputed bata brand product and continuously using all of your products for all of my family member but it is a really very painful experience i have ever had from a branded company like you.

Please note that i have purchase a pair of hush puppies shoes from your connaught place store vide article no. 824-6929 vide invoice no.[protected] in the month of november last year but not started using since it purchase because of the reasons that the old shoes was still better working. However from last two to three month i started using this shoes and found that the bottom of the shoes is started cracking and found defect in sole/shoes. I have visited to your outlet with this complain but they told me to write complain on this mail to look after. The photograph of product is attached for your ready reference.

In this regard please note that being a valuable customers you are requested to either replace the shoes or repair it so that i can use it for a year at least, as i had paid a reasonable amount for the shoes. Please do the needful as per your company policy without harming /disturbing your customers.

With best regards,

Cs rama kant
Company secretary & gm (Legal)
Kohinoor foods limited
Mobile - [protected]

I have purchased a pair of shoes from your shop Bata India, dwarka sec-7, new delhi-75. on 02.04.2016 at rate of Rs.2999/- However it is 7 months back. but I used only 7 to 8 times for morning walk. meanwhile shoes found some problems like removing the sole of shoes by side to side. This is the main problems. I have purchased this shoes without any discount paid full amt Rs.2999/-. shoes model is 808-9450.
so, kindly arrange change the shoes as earliest.

Dear, i had purchased bata bubble gummer shoe for my daughter on 12 sep 16 from bata shoe store, first floor, the wave mall, jammu,,[protected]. vide cash memo no. # 12-09-16/1/0042/03841. but available lighting system of toddler's shoe became unserviceable with one and half months of date of purchase. pls provide me replacement under warranty clause. sir, it is requested to provide early customer support. early professional action solicited from renowned company bata.

My contact details as follows:
Vs bhadoria
[protected], [protected]
[protected]@yahoo.co.in

Hi team,

I am a regular user of hush puppies product and have been using hush puppies shoes/slippers since long. To my pain i purchased a hush puppies shoes last year and the leather is so hard that when ever i wear it i start having pain in my feet in 10-15 mins. Size is same which i have been using with hush puppies other shoes. I stopped using the shoe after wearing it once or twice. I visited the store after few months and they suggested me to raise a complaint with some details printed on the box but unfortunately i couldn't find the box. I thought of writing this o you expecting if you can help me in anyway you can.

Dear sir/madam,
I am purchased bata power sandle on before 200 months. Which is located near showroom bedi bander, jamnagar at gujarat.
It has warranty period of 3 month but within 2 months my shoe got damaged. So kindly as per policy please exchange do a favor for me customer. Please find the attachment sandle damaged image file for your references.
M. R. P: rs.500/-
Compliant registered date: 28.10.16
Purchase place: bata show room, bata shoe store, bedi bandar road, jamnagar

Dear sir/Madam,
I am purchased Bata shoe on date[protected]. Which is located near showroom white filed Bangalore.
It has warranty period of 3 month but within 2 months my shoe got damaged. So kindly as per policy please exchange do a favor for me customer. Please find the attachment shoe damaged image file for your references.
Article EAN code: F[protected].
M.R.P: Rs.999/-
Compliant registered date: 25/oct-2016 till now not responding.
Purchase place: BATA INDIA LIMITED, BATA SHORE STORE, WHITEFIELD 2, NO 312/286, and WHITFILED MAIN ROAD, BANGALORE.
Notice: Still now not responding our enquiry please let me know, if visiting to your Bata shore room members also agreeing the issues from our end because of shoe damaged within 2months. They said send email to customer care responding our issue solving within one or two days. Till now I could not received any email response mail

Thanks,
With best regards,
Ganesan.K
Mobile No: +91 [protected]

I purchased sandles from bata on 08/10/2016 in bata store vijayawada. I wear it just for 2hrs, the colours was gone, i have complaned immediatly to store they said need to contact customer care. I called customer care they sad need 5days to solve this issue. After 1week they e-mail me saying that it is incidental factor so we cannot do anything. The store person saying there is a company policy we need to follow like that he is saying.