Bata India Complaints & Reviews

I was online ordered sandal vide the order n. O 12126766. But they delivered diffrent product.

On same day i was e-mail to customer care and register case for wrong article delivered. Complaint n. O: 851634

Now they are not respond my email nor take this wrong article from my end.

I was tried to reachout customer care but after long waiting call was disconnected.

Need your help to get my money refund or allow me to exchange this product from store.

Such a bad experiance with bata. This is the first and last online shopping with bata.

Regards,
Devi prasad.

I bought Bata sports shoes from your vikspuri branch in November.

I used many other brands in sports shoes but this is very worst experience of mine with Bata because in only 4 months there is stiching problem you can see pictures from both side there is stiching problem in both shoes

I visited your vikaspuri branch for complaint but they are saying we can't do anything because we don't have bill.Even we purchased this product from vikaspuri and its showing In the record o[censored]ttar nagar branch

Everybody going for a brand just because of quality but we are not expecting this from Bata that they are giving this quality to the customer
I am really very disappointedfrom Bata.you guys only tell me what should we do if a brand is giving this quality how we will trust on Bata again????

Hunny Sethi
[protected]

Purchased from your New Alipore, Kolkata shop on 18.10.2016. The pastings of the both parts, that is, left and right have become loose. Please arrange replacement. I am a regular Bata customer but never faced this kind of defects in Bata shoes.I think that to keep your reputation up, you may be kind enough to replace the defective shoe, as mentioned above though the your warranty period of three months are over by a few days.

Dear Sir,

I am a very old customer of Bata, from Kolkata.I went to the Gariahat Outlet in Kolkata at around 1-3pm to purchase a chappal when could not, the guy at the counter was yelling at me without any reason and taking out his frustratiion.I left the shop, didnt purchase.I naver had suich a horrible experience before.You have two outlets at the Gariahat Junctionm In Kolkata, I had the aweful experience in the shop which is smaller in size.

Thanking you,
Yours faithfully,
Anirban Sarkar.
[protected]/[protected]

Response as bad as the quality of Bata products. I am sorry to say that the product has gone down so much in there quality of products. A street vendor shoe of worth Rs.500 lasts much longer than Bata products.

As I sent the pictures of my torn shoe you can see that it is major manufacturing defect that I only wore the shoe 3-4 times in 6 months of time and the entire stitching of the skater shoe came off. IS THIS the QUALITY of Bata means despite the customer has saved the bill or not? I can understand that Bata cannot be responsible to its products for a lifetime but at least few months can matter for a Bata product worth Rs.1600.

It is not a few hundreds of products that I purchased with that kind of price one would expect a good quality at least. I have brought many Bata shoes and all were value for money to be. But I seriously fail to understand the attitude of keeping bill and after seeing the major manufacturing defect in 6months time Bata takes no responsibility????????

I completely lost faith in Bata and its products and I would certainly not recommend to purchase BATA products in to anyone and spread the word around soon.

Thanks for your time and concern.

My name is Mrs.Jigyasha Sarna.This in reference to misbehavior of staff naming Kiran Ghevade in Phoenix mall bata store in Pune city. Absolutely untrained staff, disrespectful and was screaming at the customer. I felt unsafe in your store. The staff had no knowledge about the exchange I came for and on top of it he was continuously misbehaving. He started no complaint can effect him. His junior staff helped me to get the exchange because Kiran had no clue of what he was speaking. He was continuously screaming in the store and other customers were unattended and he made a screen in the store.
His entire body language was aggressive and I felt unsafe in your store.i eventually had to involve mall security and despite of mall staff apologizing, your staff was aggressive and unapologetic. I will word mouth to all my known that bata store is completely unsafe for women. I have using Bata for years and extremely disappointed to your staff's behavior. Whilst him speaking I discovered that he is a new joinee with no employee card. I want to escalate this concern to your highest level and if this issue is not dealt with responsiblity I shall put this incident on social media n even take help from police.
I can be contacted on Jigyasha.[protected]@kotak.com

I am your regular customer, on 12th Feb 2017 sunday I prucased the following items in your Chennai - 600061 Nanganallur Show room.

1. Leather Cheppal[protected].
2. Socks - 1 Set
3. Black Polish

The bill got lost.

This is the first time i had seen a quality issue in your product, the leaterh cheppal was purchased on 12th Sunday and i am regular shoe user., hardly i used the cheppal for 3 days, hardly a week old, the outer layer of the belt and the toe top end leather finish got pealed off.

Yesterday i showed it to your sales manager, he accepted it as a quality problem and as the bill was lost he asked me to send a mail to you for change approval.

The pictures are attached for your ready reference.

Please give approval to change the chappel.

Thank you.

Dear sir,

I bought shoes sparx mens red lifestyle shoes {size uk8} from abof.com for rs1133 original cost of shoes rs1799 vide order no: ab3346727 on 5th jan 2017

The issue is that there is a major manufacturing defect in the shoes... The left shoes is tapered at the front while the right shoe is straight. You can see from the pictures. This is creating a lot of problems is walking as my left feet starts paining after walking small distance.

Pls note i am a shoe lover and have a huge collection of shoes from all top brands. This was however my 1st time with sparx brand, and i bought it since it belongs to the trusted bata brand, but i regret to inform you i am disappointed with the product and feel like throwing these shoes away.

Kindly solve my issue asap, or pls exchange the shoes with a new pair.

Regads,
Hitesh thadeshwar
Mob: [protected]
Malad / mumbai / maharashtra
Email: [protected]@yahoo.com

Dear Sir/Madam,

I feel glad in writing you that i have been your committed customer since long and love to shop with you. On 05.02.2017, i had shopped a pair of shoes (North Star) from your Store located at SitaBuldi Main Road, Nagpur (Store Code/No: 558/02125) vide Cash Memo No. 05-02-17/1/[protected] dated 05.02.2017. The QP of the shoes was Rs. 1299.00 and i bought it in Rs. 455/- considering some discount/offer was going on then.

Thereafter, on wearing the shoes for the very first time on Tuesday i.e. 07.02.2017, i noticed that there is something wrong with the alignment of a right shoe and i found mysel[censored]nable to even walk properly and then i immediately rushed to the Store and complained about it. There i came to know that Bata India Ltd has a policy of not to exchange any item sold under specific discount/offer/ scheme.

I requested them a lot and but lastly the staff of the shop started arguing/humiliating/misbehaving with me and refused to look into my grievances.

Vide this mail, I hereby admit that you have certain norms/terms associated with selling policy, but i had also spent my hard-earned money over the shoes that evening and actually deserve product satisfaction, which is totally missing in above case. In view of the above, i request you to please look into the matter and as a special case, please allow me to exchange that particular right side shoe/pair which has got a severe alignment issues considering only left side shoe was displayed/demonstrated while selling.


I further state that whatever happens is really unfortunate and i am still feeling resentful for the last shopping and once again urge you to please consider my request of arranging for exchange of a pair/shoe, favorably or to arrange for repaying the amount of money i incurred that day; else i shall be compelled to reach/write other forums/media to intervene in the matter.

Regards:

Jagrati Jain

Nagpur, Maharashtra

+91- [protected]

I bought chap pals from bata out let at guntur on[protected]article no 661-3094 for rs.899.00 the chap pals are not at all compatible to wear so tight.. On[protected], again visited the bata shoe mart at guntur for exchange but manager at guntur bata refused to exchange. Hence i request either refund the amount or exchange with a new model.

From

K. Jagadeesh.

Guntur

Good evening
I Dr Sulbha Mittal visited your store in ambience mall, Vasant Kunj Delhi on 4th Jan 2017 and boot a pair of boots ... Details of the packing attached below ...But unfortunately in the first wear itself the sewing on the side of the boots started coming out ...As I am staying in Rohtak I visited the local store for help or repair but they refused ...This kind of service is really disappointing ..Kindly make arrangements for replacement of shoe ...

Thanks and regards
Dr Sulbha

Order number: 12118581
Order placed on 11th January. Received on 12th January.
I have been trying to register for an exchange of product since 13th January'17. I have made numerous calls to their customer care service but my requests are being ignored. I just needed a smaller size of the shoes but no one has come to pick my shoes for exchange till date.

Hi Team,

I have bought Bata Shoes on 20-Dec-16 worth Rs 2000/- from Bata showroom @Viviana mall, Thane. The shoes having 3 months warranty.
Its not been one month and I am facing alot of issues with the shoes. The quality of steak is very bad and I visited Bata for complaint of steak that the steak is not proper. One week ago I got my shoes repaired and again the steak has gone.
Also, I have been given rude answer by floor Manager saying this is how you you use the shoes..
I am not at all satisfied with your customer service and will take legal actions against you for such non-hospitality with customers.

Hope to get my shoes replaced or else return me my money.

Thanks,
Aniket Bhosale.

I bought two shoe laces and show polishing brush from your outlet at Perumanoor(Thevara) Kochi, Kerala.

I handed over my debit card to your sales executive . He collected Rs:140/- on 20.01.2017 as transaction id[protected].
But during my scrutiny I understood that two shoe laces worth Rs:29/- each and polish brush rs:79/- and the total amount is Rs 137/- only .
It was not fair on your part to act in such manner

I purchased a pair of slippers from BATA showroom at Rs. 500/- previous year in the month of October. The slippers eroded just a few days back, i went to the respective showroom from which i purchased the same, but the shopkeeper refused to admit my complaint claiming that i had already used the products for over 3 months, so it could not be exchanged in any possible manner, but offered me a rebate of 50% on new product, to which i agreed, but when i went to choose the product there was no stock available. The shopkeeper assured me the new stock would arrive within a period of 1 week, i went to the shop after 1 week but the situation still remained the same. Finally tired of running from pillar to post, i was forced to procure a new pair of slippers. my whole money invested in the BATA went into the drain, i never expected i would receive such a response from branded products like BATA. i am extremely shocked and appalled by their gesture.

I bought a pair of shoes from the store (Bata Showroom Vazhakkala). When I openend the box after reaching home, The box contained shoes of different sizes. When I tried to contact the store they told me that they can't replace the shoes since they had already given the other two matching sizes to some other customers and asked me to wait for one week so that new stock would arrive by then. When I went to the Bata's again after a week they told me that they don't have the shoes. When I asked for refund, they immediately declined the same. So I was forced to buy a new pair of shoes. But there were only few which suited my choice. Atlast I had to select a pair of shoes though it was not something I liked much. The cost of the new shoes was Rs. 50 less than the previous one, so they again forced me to buy something that is worth of Fifty rupees. But there was nothing which was of that price. So I had to settle with a Men's Shoe polish ("Clearly I don't want one; I am a girl"), which costed more than Fifty. Afterall I, who had come for a replacement, had to pay more !! And the beauty of all this is that they had put the unmatching pair of shoes on display again!!

I have bought shoes of rs 2000 from FF-23, paras down town mall, zirakpur on[protected] and come for a return due to their rude behavior done to sell their product forcefully. now i want to return the boot shoes and want my money back. please return my money and i dont want to exchange those shoes with any other product due to their harassment done by the owner.

Sir,
Few months ago I have purchased on formal shoe ( product code : F[protected] ) from Bata Shoe Store located at LB NAGAR, HYDERABAD priced Rs 2999/-( two thousand nine hundred and ninety nine only ) after using it for 10 days I found the shoe defective ( as the cushioning was not so good ) hence I reported the matter to the shop keeper and after having a few words with the management and later on they told that they will not replace the shoes after 90 days from the date of purchase. I am aware the product has the issue with the cushioning and the quality in 1 week only and I am the regular customer to BATA, not even used hardly 10 days, i didn't got the time to come over and return the product. And here after please look in to the matter and take as a exceptional case. Please replace my shoe as early as possible.

Please do the needful

Regards

MADHU CH
[protected]/[protected]

Artical number[protected]

Size- 6

MRP- Rs.1599/-

Store code- 02538

We bought the footwear because it was expensive as compared to other footwear's. We felt that it will be more durable but it is not so it is broken within 10 days and that time we were in Andhra Pradesh. We request you to give us new footwear as early as possible. My mother she is 75 years old went to the shop four times. Now after submitting this complaint do the needful things immediately.
Prof. S.R. Patgaonkar.

Only used the shoes hardly 7 - 8 times, the strap got damaged for one and the other one went through a stitching defect. Rest material is perfect, however without strap the shoes is worthless to us. Ideally this is total loss for us. Trusting this company products we buy on the marked MRP, believing the durability. This incident is quiet dissatisfactory.