Bata India Complaints & Reviews

Address: 122009

Hi, this is too keep company updated that I had bought the Bata men's collection from gurgaon Sec-31 outlet just 3-4 months back but the condition of shoes says some other story as if I had bought it from some local shop with local made shoes and I am very very disappointed with the product and moreover I had told your staff also so many times but there behaviour was so rude and not interested types is this the quality one expect from Bata the so called leather / rexing was spotted in some portions otherwise the lower surface tells that I had not weared it much and it's now very shameful to wear these Bata shoes. I request you to kindly look into the matter.

+1 photos

May 19, 2017

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2017

Bata India Customer Care's response Hi Manish, Request you to share contact details via in-customer.[protected]@bata.com so we can help resolve this matter.

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Address: Gurgaon, Haryana, 122503

Website: Bata.in

I have purchased bata sandal online through website bata.in order no is 12133545 and suborder no is 50150231.
I got product on 31 march and found defective product. I informed bata india on call customer care no and informed about that defective product and regarding bill they did not send bill with the item. They asked me to send image of defective product, next day i sent the image and informed them. I have called customer care 10-15 times they did not picked up defective product and did not refund my money. After many attempts they send me an email that product will be reverse picked up in 2 days but i did not receive a single call from anybody till today. Then i decide to send product to company by my own arrangemant and i sent the product by india post on 11 apr 17. I called customer care on 15 apr but they cut my call and did not give any response. I have warned also then that you people are doing fraud by sending product without bill then also they did not send bill also and did not give any response. Oy sending one reference no that is 873302. Please take appropriate action to these people stealing money from customer.

Apr 15, 2019

Complaint marked as Resolved

Bata care did not refund money. When I am calling always telling that it will take 48 hours. I have calles 30 times but same response and no call back from company. And they are not giving my money back saying that refund will be given after reverse pick up of item. They are not taking product back and not returning my amount. Bata is very gaud company. Making customer fool.

Bata India customer support has been notified about the posted complaint.

Verified Support

Apr 17, 2017

Bata India Customer Care's response Hi, We apologize for the inconvenience.Our service team is working on this matter and we will resolve the same satisfactorily at the earliest.

May 09, 2017

Updated by itzmesurendra Refund not given till now and no response from company

May 09, 2017

Updated by itzmesurendra Company did not send bill also with product and after many request also they did not send bill till now.Doing fraud business

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itzmesurendra

from Mumbai, Maharashtra

Apr 20, 2017

No refund given till now and no further status received.

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Address: 147001

Website: bata power

Sir my name is mandeep kumar.. I am from patiala punjab.. Main aapka bohat purana customer hoon. Maine power k shoes bohat use kiye hain par is baar first time mere shoes ka base within two months dislocate ho gya jab main aapke showroom jo omax mall patiala punjab mein hai par repair k liye le kr gya to after 5 days dilivery mili aur mere shoes ko feviquick se jod diya gya jis ki waja se waha se vo part burn ho gya jaha feviquick use ki gaye... Bohat he shameful kaam kiya aapki company ne. Ab na he main kabhi aapki company k shoes use krunga aur na he kisi friend ko recommend krunga.. Koe company repair k liye itna fraud kr sakti hai socha nahi tha.. Shameful act by bata.. My contact number is [protected]

+2 photos

May 19, 2017

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Apr 17, 2017

Bata India Customer Care's response Hi Mandeep, We apologize for the inconvenience.Our service team will get in touch with you shortly to resolve this matter.

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Address: New Delhi, Delhi, 110052

Website: BATA INDIA

I had purchased above said shoes from your bata factory outlet from faridabad on 11th of march 2017 vide receipt no 11-03-17/1/0037. After fifteen days only one of the side opened/cracked. Shoes were shown to your bata out let & complaint lodged vide complaint no 876354 dtd 7th april 2017. They assured replacement but no response even after regular followup...? your customercare dont even have courtesy to respond to the complaints lodged.
We had also lodged complaint to hush puupies vide ticket no 7374848 agin no response.
Pl note if you are not going to replace my shoes in next one week i will seek redressal to my grievances through suitable forum & media at your cost & expences.
Rajesh khetrapal

+1 photos

May 27, 2017

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Apr 19, 2017

Bata India Customer Care's response Hi Rajesh, Regret the inconvenience.Request you to share contact details via in-customer.[protected]@bata.com so we can help resolve this matter.

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Address: Udupi, Karnataka, 576104

I'm very disappointed to inform this that I had bought dr scholls Chappal from bata on 1st April and today is 11thapril and the sewing of the sandal is already off
Within 10days
Spending Rs2000 and then getting this is really disappointing, I had bought this sandal from Lajpat Nagar Delhi bata outlet.
Being a student in Manipal, Karnataka I was back home for vacations and decided to buy from Bata assuming that It's such a reputed company I wouldn't have any problem but I'm back to Manipal and within 10days this has happened.
Please I would like u revert back ASAP regarding this issue

+1 photos

May 12, 2017

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Apr 11, 2017

Bata India Customer Care's response Hi Akaanksha, We apologize for the inconvenience.Request you to share contact details via in-customer.[protected]@bata.com so we can help resolve this matter.

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Address: 192101

Dear team,

I am really disappointed with the service from bata services provided by your shop at bata shoe store new chowk anantnag cst no 6010024 tin no [protected], he started misbehave while inquiring about the charges he was adding in bill. I have purchised a product aticle no :[protected] where cast was 399 printed on the shows. But he was charging me 401. Kindly verify the case and call me for further discussion.

Name :- mukhtar

May 12, 2017

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Apr 10, 2017

Bata India Customer Care's response Hi, We apologize for the inconvenience.Request you to share contact details via in-customer.[protected]@bata.com so we can help resolve this matter at the earliest.

Apr 17, 2017

Updated by Rajamukhtar I am Still wating for revert from your side, allthough i have send all the necessary details via mail as well,
Before i will esclate this case please call me discuss this issue.

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Address: Mumbai City, Maharashtra, 400012

Website: bata.in

Dear Bata team,
I brought a hush puppy sandal in December 2016. However last week of Mar 2017 the front portion of the sandal sole has come apart.
Please help me with what needs to be done as it is not even 6 months and the expensive sandal came apart. It is completely unexpected that brands such as bata and hush puppy will not be durable.
I have been trying to register this complaint since 31st March through phone and email, however I am not getting any response.

May 21, 2017

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Apr 06, 2017

Bata India Customer Care's response Hi, We apologize for the inconvenience. Request you to share contact details via in-customer.[protected]@bata.com so we can help resolve this.

Verified Support

Apr 17, 2017

Bata India Customer Care's response Hi, we trust this issue has been resolved.In case of any more issues, please share your contact details with us so that our team can help resolve the same.

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Address: 603103

Website: bata.in

I had purchased below Shoes on 3rd APRIL:

CASH MEMO # 9119/1/03042017/00026

FOOTWEAR:
BATA SHOES (PRODUCT: F[protected]FI), SIZE 10, M.R.P. 1499

SHOP ADDRESS:
BATA INDIA LIMITED,
KELAMBAKKAM
No. 1/110ARAJIV GANDHI SALAI,
CHENNAI, TAMIL NADU

The upper material in the shoe is damaged.

Please replace it as soon as possible.

I had contacted the shop and they told me to write email for replacement.
But, got no reply from email.
--
Dilip Sachan.
Phone: [protected]

+2 photos

May 8, 2017

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Apr 06, 2017

Updated by Dilip Sachan STORE NUMBER IS : 595/9119

Verified Support

Apr 06, 2017

Bata India Customer Care's response Hi Dilip, We apologize for the inconvenience.Our team will contact you shortly on the mentioned contact number to resolve this matter at the earliest.

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Address: Mumbai City, Maharashtra, 400706

I had purchase the hush puppies shoes from obroie goregaon mall from central. It has been hurted badly within 45 days from the date of purchase. I had asked to replace from strore but they send me to authorise store and i went there. and deposted my shoes there but it has been courier to my address but that is not mine shoes. I had purchased with lase shoes and i recieved without lase and mine size of product is 8 and they have sended me 9 no.. what to do... in this matter ..My Contact No- [protected] and mine its bill details are purchase date 07/02/2017 Code is 6-34487 with prise of rs 2999/-

May 20, 2017

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Apr 05, 2017

Bata India Customer Care's response Hi Vinod, we apologize for the inconvenience.Our service team will contact you shortly to resolve this matter.

Verified Support

Apr 17, 2017

Bata India Customer Care's response Hi Vinod, our has been trying to contact you via the contact details mentioned by you, unfortunately we have not been able to reach you.Request you to share an alternate number, if any available.

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I bought a brown ballerinas online and it was bit tight fitting so i raised a complaint for reverse pick up and i ordered the same product of next larger size.
A person did come to pick the product on march 10 and i was sent a mail it will take 7-10 days for new product to arrive. Its been more than 20 days now, there is no information afterwards.
I'm calling the helpline number daily but no one answers.

Order no: 12127153
Ub order no: 50142163

Complaint no: 855707

May 22, 2017

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Apr 10, 2017

Bata India Customer Care's response Hi, We apologize for the inconvenience.Request you to share contact details via in-customer.[protected]@bata.com so we can help resolve this matter at the earliest.

Verified Support

Apr 17, 2017

Bata India Customer Care's response Hi, we trust your issue has now been resolved by our team.Please let us know if we can assist you any further.

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Address: Thane, Maharashtra, 421601

Dear sir,
I bought a Pair of Bata black without lace
First day on using I felt that Right leg shoe is looser than left leg shoe.
And the Right side shoe is thicker than the left side shoe.
And the finishing is the Right side shoe is not look like left side shoe and I confirmed that the two shoe are made by diff quality material.

+2 photos

May 7, 2017

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Apr 05, 2017

Bata India Customer Care's response Hi, We apologize for the inconvenience. Request you to share contact details via in-customer.[protected]@bata.com so we can help resolve this.

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Shshshreya

from Mumbai, Maharashtra

Apr 7, 2017

Order 12127237 i had ordered shoes and it didnt fit me so bata ppl collected product..i hav asked for replacement and nt received even after 15 days since product collected from my home..please send replaced order asap .. hope i dont have to send another reminder

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Address: Kolkata, West Bengal, 700029

I bought this chappal on 2nd October 2016. After using it for around 4-4.5 months, the heel of right chappal got some problem, Though from outside it is not torn, it is getting displaced while walking. I went to the Hindustan park shop (from where I bought it) 3 times and every time they said me to come some other day as the Manager/right person is not present in shop. Today I went again and they said nothing can be done by them and suggested to send email to their customer care id. Mail did not get delivered. I called the toll free cust care number. No one responded.
Attaching soft copy of my receipt and the Article number written in box.
Please look into this.
Thanks,
Satarupa Chattopadhyay
Mob.: [protected]

+2 photos

May 9, 2017

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Apr 05, 2017

Bata India Customer Care's response Hi, we apologize for the inconvenience.Our team will contact you to resolve this matter at the earliest.We will work towards solving this matter to your satisfaction.

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Address: New Delhi, Delhi, 110024

Randomly visited store and bought a pair of sandal frm store at central market lajpat nagar 2.i decide to wear them and put old one in box.i asked them.to keep it with them for an hour. I wil collect that on my return.owner denied and said we wil throw the old shoe and keep our new one until u turn up...yeh to "amanat" hai.disgusting experience.if it would nt have been card payment...i would have literally taken my cash back and went away.

May 9, 2017

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Apr 05, 2017

Bata India Customer Care's response Hi, We apologize for the inconvenience. Request you to share contact details via in-customer.[protected]@bata.com so we can help resolve this.

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Address: Kolkata, West Bengal, 700094

Respected all,

I had bought a pair of black leather shoe on 26/03/2017 from bata showroom located in acropolis mall, kasba, kolkata.

Since the purchased shoe was slightly tight (And the very next size was too loose), so the attendant of the showroom told that since the shoe is new and so after few days o[censored]se it will go easy on the foot.
But even after few days o[censored]se, the purchased shoe is still not easy on foot and is pressing from side.
So, i went back requesting to exchange the shoe but owner of the shoe refused to exchange, though it is mentioned in the bill exchange within 15 days of purchase.

Kindly look into the matter to expedite the exchange if possible.

Copy of bill has been attached for kind info please.

+2 photos

May 7, 2017

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Apr 05, 2017

Bata India Customer Care's response Hi, We apologize for the inconvenience.Please share contact details via in-customer.[protected]@bata.com so we can resolve this matter.

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Address: Kolkata, West Bengal, 743144

Website: Bata official website

Bata is not facilitating reverse pick up of shoe I had purchased online. Their customer care number rarely functions. I have been making calls and already have 3 request IDs:867716, 873037, 871892. Further reverse pick up was assured by them within 72 hours of lodging a request.
Request was lodged on 22nd of March'2017. Didn't even receive a reply to email that I had sent to customer care of bata.

May 4, 2017

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Mar 28, 2017

chandrasekharrao's response i am trying to log the complaint through Customer care center no but unable to log the complaint
Finally i have logged the compliant through the web site

Need the immediate attention

Verified Support

Apr 03, 2017

Bata India Customer Care's response We apologize for the inconvenience.Our team will contact you shortly to resolve this matter at the earliest.

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chandrasekharrao

from Mumbai, Maharashtra

Apr 3, 2017

Recentely I bought (07/03/2017 ) a new shoe from bata show room
Prahaladnagar .Ahmedabad and found it is defective piece
Problem at 2 Places.

So kindly acknowledge the compliant and kindly arrange the replacement.

Customer details
.A.chandrasekharraoM.[protected]
Shoe Model details.824-6185
Rate.2199

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Address: Lucknow, Uttar Pradesh, 226001

Website: bata.in

I returned the order on 10th march'2017 and till now no process for refund is initiated, on contacting with Customer Care I received confirmation that in maximum of 7 days refund will be provided, and till now it is 21 days.
I tried contacting through email and call several times to customer care, but I received only 24 hours notice, that in 24 hours my refund will be processed.I am going to log in the same complaint to Consumer Forum Court.

May 7, 2017

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Apr 05, 2017

Bata India Customer Care's response Hi, we apologize for the inconvenience caused.Please share your contact/complaint details so that we can reach out to you and resolve this matter at the earliest.

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Address: Kolkata, West Bengal, 700051

Website: Bata online

As requested, I share my cell no [protected]. Such a poor service given by your cheap company? I shared the defective item given by your cheap company, arrange for the pick up and refund my amount. I have lodged the complaint the same day of receipt of the defective item . No action is taken by your cheap company so far. Your company is there to cheat the people. Cell No is also known to you. Only to drag the time you time and again asking to share the cell no.

May 12, 2017

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Mar 30, 2017

Bata India Customer Care's response Thanks for the details.Our team will reach out to you shortly to resolve the matter.We assure you that we will resolve the matter to your utmost satisfaction.

Mar 31, 2017

Updated by GudiaRani I lodged the complaint on March 14, 2017, and i was told it sill be resolved within 3 days from your customer care team. Already it has become more than 20 days, no body has talked to me and no arrange ment is done for the pick up of defective item. You must shutdown your business if you have no system for the redressal of the complaints. I m given a no. Of coplaint No. Whenever i used to talk to your customer care No. Cheap compny

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Address: 743504

Purchase a shoe from Kolkata but pasting of the toe side is removing & i am a crazy customer of Bata India from childhood the problem is short or big their is the no big issue but it is genuine case having shoe no[protected]/0203 07/15-8 Bata Comfit & price is not a small amount.If you are not taking into the matter on priority case then I have noting to do but to change to other company shoes.

Apr 30, 2017

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Mar 28, 2017

Bata India Customer Care's response Hi, Please share contact/complaint number via in-customer.[protected]@bata.com so we can resolve this matter.

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Address: Kolkata, West Bengal, 400074

Dear sir,

I am a regular user of hush puppies and never had any problem with them. Recently i have purchased another pair of hush puppies shoes on 13.3.2017 costing rs 3499 /-, from your show room in r city mall, mumbai. After a day i found that the shoes were making a lot of squeaking noise while walking in the office especially on mosaic floor and vitrified tiles. I showed it in the show room after two days and they said that insole was nor proper and the same was replaced. I was asked to us it for some time and see them. However after another two days the noise was still continuing and i took it to the show room again. They examine the shoe and confirmed the same and gave a replacement also. However the level of noise though has reduced a bit is still persisting and causes great embarrassment in the office while walking along the corridor. I am not sure what to do now as the shoes continue to create trouble and inconvenience. I am a regular user of hush puppies and the old one i have now are very comfortable and never had this type of problem.

A copy of invoice is enclosed for your reference. Request you to look into the matter and do the needful

Thanks
Ravi. L

May 12, 2017

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Mar 27, 2017

Updated by ravilanka sent a mail on bata cutomer care .

Verified Support

Mar 27, 2017

Bata India Customer Care's response Hi, We apologize for the inconvenience.Please share contact/complaint number via in-customer.[protected]@bata.com so we can resolve this matter.

Mar 30, 2017

Updated by ravilanka Complaint no. 870044. Contact number [protected] .

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A

Ajit Salunke

from Pune, Maharashtra

Aug 31, 2019

Hello,

I recently purchased Bata - hush puppies shoes with memory foam from Bata's Nigadi, Pune, Maharashtra store (cash memo attached). Shoes are worth 3, 499/-. Shoes are otherwise ok, however they make lot of squeaking noise while walking or even driving car when you apply brakes/clutch. I thought the issue may get resolved after few days once shoes get little old, however it did not. It feels really uncomfortable especially while walking at quiet places or corridors as people tend to get disturbed/ annoyed due to this squeaking noise. People tend to turn their heads to see where the sound is coming from, which is very embarassing.

This kind of low quality product is not at all expected from premium brand like Bata.
I contacted bata customer care over email, phone and showroom however none of them seem to care. Email team took 5 days to reply asking for copy of invoice, which they call as immediate support. I think Bata did not do enough quality control checks during manufacturing which has resulted in such useless product. I think people should approach consumer court to save other people from buying this faulty product.

I hope Bata will be able to resolve the issue urgently or refund my money asap.

Regards,
Ajit Salunke

Hush puppies.- formal shoes. Making squeaking noise. - Comment #3524509 - Image #0

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Address: 10075

I m purchase a 2 pair of shoes belly this product is not good quality i use a belly max 15 days it lether is remove i m not satisfy this product please change my product as soon as. my contact no is [protected] I m purchasing this product at dwarka 7 my cash memo no. is 3616/1/07112016/00027 my product its leather remove front i m ur regular customer. but this is product unsatisfy with me

Apr 30, 2017

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Mar 27, 2017

Bata India Customer Care's response Hi, We apologize for the inconvenience.Please share contact/complaint number via in-customer.[protected]@bata.com so we can resolve this matter

Bata India Complaints & Reviews

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Bata India reviews & complaints page 70

Faulty product mens shoes

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Defective bata sandals given and no refund till now

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Complaint about poor shoes

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Defective substandard hush puppies shoes purchased

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Elisa toe-dr scholls sandals

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Bag charges of purchase

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Exchange of Hush Puppies brought from Bata website online

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Exchange for defective shoes

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Shoes purchased is not appropriate as its sole hurted badly

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Re order product not delivered

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Bata shoes improperly quality of new purchase

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Problem with Bata Chappal Model no. 771-5832

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Unacceptable behaviour of store owner

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Exchange of shoe refused

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Bata home delivery

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No Refund since 21 days

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Complaint No 861730

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Remove of Right foot toe pasting

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Hush puppies.- formal shoes. Making squeaking noise.

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F55189620000EF URSULE Product is low quality

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