Bata India Complaints & Reviews

I am a regular user and customer of Hush Puppies men's formal shoes. I bought a pair of Hush Puppies Men's new steward black 7-UK[protected] X000F0WHDL from Amazon online vide invoice no.MY-BOM3- [protected]- 2392381 dated 15 May 2016 (seller- Cloudtail India Pvt. Ltd.). Though it has been 1 year since purchase, but I had used it about only 15 times (or 15 days) as I was using it only as a Party wear or during important office meetings. Last week on 9 May 2017 while traveling to New Delhi for a conference I noticed that the right show has developed a 1/2" cut at joint of sole and upper-leather at left side front portion. In a week time, this cut now has become 1.5". This is a clear case of some company's side as all my previous pairs of Hush Puppies shoes had a life of 3 years or more with daily use. I request Bata India to guide me what best they can do to me without giving importance to illogical terms & condition of warranty for 6 months or 1 year because i have actually used it equivalent to 25 days.

Also I am an investor in Bata India, I request the Company to do stringent quality check of every pair of Hush Puppies coming out from their works because the customer-segment for this brand is of premium class.

From - Hemant Kumar Joshi, Pune India (Mobile- [protected])

Dear Bata,

I have purchased shoe from your bata agency, next day i come to know that the shoe is defective and informed your agency, they told they will try with bata company but at last they say they can't replace.

I have purchased from Puttur it comes
Under Karnataka state dakshina Kannada dist. Agency detail's​
S J Enterprise
Puttur
Email id: [protected]@gmail.com
Phone:[protected]
Invoice copy attached

Shoe detail
Size 8
Article no: 851-6985
Purchase date:[protected]

Expecting a reply from your end and I already placed complaint in in-customer.[protected]@bata.com.

Regards
Raghavendra Murthy
[phone number removed]

I had purchased one pair of footwear (Black shoes) from bata store at hindustan park, 204, rash behari avenue, kolkata-700029, vide cash memo no. 0005/1/14052017/00010 on 14/05/2017. Inv. Num. 091877, batch no, 00174, dated :[protected].

I was served by salesman shri b. Dutta.

Regret to say that the shoe of right leg of the pair is not of proper shape, slightly bent and not straight one, which is apparent in naked eye that i overlooked while purchasing. When i wore it for moving out yesterday, i got my right ankle somewhat twisted.
Product's article code : 854-6152; dept. & plan : 422 / 6393
Product cost - rs. 2499/=. Please advise what i have to do now for the product.

Dear Bata Team,

This is bring into your kind attention and necessary corrective action that the Bata Store @ F-11, 1st Floor, Inorbit Mall, Gorwa Rd, Near Genda Circle, Gorwa, Vadodara, Gujarat 390023. Is involved in un-ethical practises. However here I would like to speak about the double charging of amount INR569/- on 27th march 2017 via SBI card and also from my Axis CC and over and above that he insisted for cash which was also paid. After the transaction the store in-charge mentioned that both the payments will be reversed within 15 working days. We tried contacting the store but no positive reply yet. Hence highlighting it in this forum for speedy refund.

You may contact me on [protected]

Regards
Ekta

I had purchased online a pair of hush puppies ladies sandals amounting to 2249.50/- on February 26, 2017 against the order no. 99092592, sub order 80001466 under the name of Shveta Puri. Since the size was not accurate I requested for an exchange and the said product was picked up on March 14, 2017.

Till date I have not received my product even after sending repeated reminders as mails and calls, but of no use. I have never experienced such pathetic service and swear not to use this brand and site ever to shop.

Regards
Shveta Puri

[protected]

I am unable to redeem my coupon C[protected]. I have raised a customer complaint regarding the same that is yet to be resolved. I have been speaking with the Customer care representative often and they are unable to solve this simple problem. They had requested for the soft copy of the coupon and the same was shared in the mail id they gave in-Customer.[protected]@bata.com. I kindly, request bata India to make this coupon redeemable or issue a new coupon at the earliest. Please find the screenshot of the bata coupon for further reference.

I had purchased a bata sandal from bata store mahagun metro mall vaishali ghaziabad... Within 15 days the side leather started coming out ;i went to the store to get it replaced but the manager very arrogantly behaved and said that it's your own fault that this has happened.. Completely disappointed with the product n brand... I want it be immediately taken care of as i m regular bata client... My contact number is [protected]

Respected sir/mam,

I purchased a bata sandel at chennai, my sandal which was damaged.

I went to shop and replaced it, again it was damaged.

I went to shop to replace it again, the shopkeeper said to raise a complaint.

Please replace my sandel.

Date of purchase :[protected]
My model no. Is f[protected]
Wedge mule is [protected]x999
Size is - 05
Clm/exh. Inv no is - a7c00269
Sandel rs.899

Purchased at : bata india limited
# 1, ramanathan st,
Usman rd, t. Nagar,
Chennai - 17
Phone #[protected]

My name is ie. Jancyrani

Dear sir

I have purchased bata-weinbrenner shoes from your comapny shop
G-68, prozone mall, city - aurangabad

Dated -22.11.2016 by way of credit card payment i have deatiled about credit card payemnt (Pay amt is rs 3700)

With in 4-5 month sole get torned out, photo shot

Hoe no[protected]

I always hope of bata brand but i am totally disappointed

Expecting your urgent reply

From

Jayant gajare
Aurangabad (Maharashtra)
[protected]

I gave a pair of hushpuupies shoe for repair to change the sole at bata showroom trichy headpostoffice. The person at showroom promised me to repair the shoes at bata show room itself and took 600 rupees from me. when i was at headpost office i accidently saw my shoes at a roadside cobbler. when i enquired the cobbler he admitted that all the shoes from trichy bata show room headpostoffice are repaired by him. when i questioned the bata showroom person he arrogantly replied.

Dear sir/madam,
We have brought a shoe from Bata shoe store 12, madhusudhan banerjee road, Kolkata, westbengal on 28th april, 2017.
After wearing found that the shoe is defective, as per the company's policy I have tried to return the shoe on 2nd may at 12:30 pm.
They disagree to return the shoe, also misbehaved with us.
Please request you to take the appropriate action.

I had purchased Bata shoes for Rs 2400 and Bara belt for Rs 1000. But in both the products pasting is removed in just 6 months. Please suggest me what shall i do now. I am from Delhi.

It is a serious issue because both the products is having pasting issue and cant be resolved anywhere even not by adhesive like feviquick. Please resolve it

My contact number is [protected]

This is to bring in your kind notice that i am a permanent costumer of bata since three decades.
I never had this type of experience which i am facing this time.

I purchased four footwear from bata showroom on 14/03/2017, refer address:

Bata india limited
A b road. Indore
B-2 chandra nagar, a b road, indore, m. P
Phone no-[protected]

My residence is in shirpur 200 kms from indore. Out of four 1 got torn from the back in just two wears. As i cross from indore hence i went and requested for the exchange from mr. Vijay kamle manager of the showroom but he behaved very badly refusing to help in any of the ways.
Also i am continuously calling on costumer care no given on the cash-memo but no response is coming.
Cash memo # : 2304/1/14032017/00033

Tin : [protected]

Phone no. Registered : [protected]

Hope to get your response at the earliest.

Regards,

Anima saxena

Hi,
I havd purchased a shoe of Hush Puppies but it torn out in 4 months when raised with Bata they are not responding to my complaint, as per them the policy is for 90 days.

They once sent me a confirmation as a defective product but since then there has been no reply from them.

Also they dont have any customer care number or escalation matrix to resolve the issue

Hello Team,

I have purchased a product of Bata Male shoes from jungali maharaj road pune shop.
The size is not fitting as per requirement so need to return or replace the shoes with suitable size. The dealer is not cooperating for the issue, the suitable size is not available at his showroom and he is not agreeing on return or refund. He is not even ready for the credit note which can be used in future to purchase at bata when size or replacement will be available.

PFA bill and cash memo. Please look into the issue. This is not acceptable and expected from brand like Band.

Thanks,
Neha Chiplunkar
[protected]

I purchased shoe (1699/-). I used a gift voucher of rs1000. The balanced i payed was 700/- (Cash memo no.2349/1/25022017/00062). I got it exchanged with new shoe costing rs 2499/-. But, surprisingly system showed rs 924.93 as balance instead of 800/-. (Cash memo : 2349/1/27022017/00049). I ended up paying rs 124 more than mrp? Complaint no.[protected], 879382, 879381.
No revert since 2 months.

I had purchased one of your hush puppies, but within 10 month my shoes got damage, it's sole has loosen upon from upper part of my shoe.
I have shown the particular article to the following bata showroom.
Bata india limited
Grand hotel
15/1, jawarlal neharu road
Kolkata _ 700013
Phone no:[protected]
I have shown that article to mr. Rupam dutta one of executive of that showroom.
What i can remember that rs. 4499/- i have paid for that.
Lost my bill.
What i can remember that i have purchased it on jun or july 2016.
I purchased that from same showroom as mention above.

I abu sharif resident of hsr layout, 2nd sector purchased a formal shoe from
Bata, 41st main, jp nagar, sarakki first, phase kanakpura road, bangalore-78, on[protected]. Cst no[protected]., invoice no-a7c00026/complain no -880108.
As i have purchased a pair of formal shoe for my work place with lots of hope & trust my dream became shattered within a month from the purchased date. The sole broken apart. I have called up to the customer care 3 times from the time of incident. Till date no positive response. The above complain no has been provided by the customer care. As i have been waiting anxiously for a reply. My request to the management is to solve my problem by replacing my shoes with a pair of new shoes. Waiting anxiously.

Regards
Abu sharif
Mobile no-[protected]

Shoes bought from south ex 2 bata showroom on 13th oct 16 and in just 5 months time the shoe soule is cracked. Contacted mr r d sharma the store manager and was very rude in front of the customer. Though i told him that i restricted myself not to complain in front of the customer as it will affect your brand. So my humble request you to get he same replaced at the earliest as i am your esteemed customer and believe you will do justice to your customer.
Article no : 824 - 6767

In anticipation.

Regards

I purchased bathroom slippers from Bata shop sardar bazaar meerut cantt
Slippers the color was bleeding and stained my feet
I requested a replacement after showing the online payment receipt because the sales manager did not give me the bill
Sales Representative was rude and uncourteous refused to change the product
Dop
4th March time 315 pm lnvoice no00465
Bill no 0026.