Bata India Complaints & Reviews

I have purchased a shoe from santha kumar silla a/7 deen dayal market korba 495678 bill no. 891 dated 24/04/2016 the sole of shoe teared badly and at some places it came out as junk. When i went to the shop i was told that as it is more than 75 days they are unable to do any favor. I have been using bata shoes from very beginning, and it never tears like this. Please do whatever you can do for it, as 75 days period is too less, how can one expect that shoe of bata will be unserviceable in 75 days. Please make arrangements to replace it. Thanks in anticipation.
Thawait

I bought this footwear on 20.7.2016 with 50% offer.with in 20 days it is became very worst.amd I bought it for 800rs.

I ordered through Bata online website for a "Men's Brown Outdoor Shoes" vide Order No.[protected]/06/2016.
I received the materials on 04/07/2016. After using it for three days it got repaired in steel lace hooks.
I placed an online complaint with track Id - 667983 dated 08/07/2016.
I returned the product to their Bangalore address through Blue Dart Courier vide their Consignment No.[protected] dated 23/07/2016.
On 10/08/2016 I received the product "as-it-is" through Blue Dart Courier.
If they don't wish to replace or servicing the product then why they asked me to return the product?
They sell inferior goods at their online portal and cheat the customers.
Just waste of money.

I brought all season shoes, its skin peeling in a months time local 200 rupees shoes run for 6 monthss and bata shoes skeeling in 1 month

One thing is i feel cheated giving such a crap product, since i had only leather shoes i wore that even that too spoiled due to rain, just because of this bakwas product i lost in always,

Being a such a brand why bata loot people in the name of recognized brand

Hi,

My registered Mobile No.- [protected].

I got a message from Bata that I had points worth Rs. 155.98 in my account and validity of the same was till 31 Jul 2016. I went to Bata showroom(Bata Kondapur, Hyderabad) on 31 July for purchasing footwear and while billing the branch Manager - Krishna Reddy ([protected]) redeemed these points but these did not reflect in the bill. He called customer care for the justification and lady on the phone told that points could not be reversed. And branch manager told me that it is not his fault and it is the fault of the system.

So it means, the points are used but I could not make a purchase. I have mailed multiple time to in-customer.[protected]@bata.com but I am not getting any reply. Let me know if I can expect any action from your side on this or you are happy to loose customer because of your manager's fault.

Regards,
Kidar Garg

Sir, I am a regular customer of Bata products, on July 30, 2016, I purchased a pair of chappals (photos of receipt and chappals attached) from Noor Agency, Tiruverambur, Trichy, Tamil Nadu. With in a week it is damaged due to faulty stitching. When approached Noor Agency they demanded for receipt by chance as I was having receipt, he told me to being it next day and it will take 2 days to rectify it. This upsets me, if I would have lost my receipt he must have refused to entertain me. It is not expected from a dealer of such a reputed product. I seek a solution from an appropriate person of your company. Thank you

This is to bring to your notice about the really embarrassing service that I received from one of your outlets at Ambernath.
I needed a rainy formals and the seller at your vendor outlet showed me a pair which I purchased out of sole trust on the brand. But to my dismay, just two weeks after the purchase, water started seeping in. The sole was in a sorry state and to add to the pain, the shoe developed a major cut when a co- traveller stepped over it just today.
When the concern was taken to the outlet, the so called sweet talking fake vendor refrained from accepting the damaged pair and started blaming me instead. After an altercation, he agreed to do some patch work to fix the same.

I wonder where the customer relation etiquette of Bata has disappeared. The money aint a concern out here, but fooling a loyal bata customer with false commitments has forced me to write this post across.

I purchased a bata chappal worth 700 from bowelpally bata store, secunderabad with no 871-7223 on 17th july. Ten days after that from the front portion the gum has come out and on 28th july i gave it for repair. It was promised that within two days it will be repaired but it didn't happen. After that they asked one more day which was willingly given too, but the repair work has not been done. Again one more day was asked and it was given but still the same condition. They have not worked it out till today that is 2nd august. Already 6 days up. They are giving excuses which are not expected from such a branded store. They took phone number to inform but they didn't do that.
Yes one more thing, once they told that by evening shoe will come the store but when the next day evening i went around 7pm, they told me that evening means 10.30 pm. I don't understand where in the country they define evening like that.
Service is very poor.
Response from there side is pathetic.
And there behavior is not satisfactory.
When i went to get the shoe, in front of me they are calling the cobbler to come and take it for repair.
Not at all showing any responsibility towards customer satisfaction.
Management is not at all good.
I don't think i will recommend any one to go to bata store.
I am very much sorry to find it.

Hello
I purchased dr scholl slippers from bata showroom branch in uttam nagar in december 2015.

Its not been even a year, all the threads are coming out. The sole has came out.

The quality of the product is very bad despite of it being expensive.

I would like you to please exchange the piece, as one doesnt purchase such costly things for few months

Thanks
Savi
[protected]

Dear Sir/Mam

i bought a shoe online from bata official website
Order # 12096801 Order Date: Jun 17, 2016
they sent me defective product, Right shoe has nail in sole.
it has been more than one month they are not returning or replacing product.

plz help me

Thanks

I purchased from college street bata store one hush puppies as per image in 2015 @ rs 2399/=. On june 2016 the front portion detached. I used the shoe occasionally with great care but still that happened. I could not imagine from bata's products will be so defective and i am a customer of baba last 40 years.
I ant your consideration
Regards,
A. Chatterjee
[protected]

I had purchased one belly from bata south-x (delhi) store worth rs - 999/- in may month and i have lost the bill but i can provide my credit card statement
Within two months the bow of the shoe broken and pasting issues

I went to your bata saket store and i asked "bata staff" about the shoe repair and he refused to repair and said i have to contact bata customer care and send the mail.
I bought the shoe for everyday day use but the quality is very bad

I m requesting to you please repair or exchange the shoe
Please revert me back with the positive reply


Sandeep
[protected]

I had purchased a pair of sandal (Brand: power, price:rs.800) from bata shoe store, nana chowk on 30th june, 2016. Within 5 days its sole got separated and i went for replacement. The vendor of that store replaced that sandal with a new pair (Price: rs.1000) on 4th july, 2016. The sole of this new sandal came out within 8 days of purchase. Now the vendor is not ready to replace this.

Hi,

I bought a new pair of bata shoes for myself on 4th feb 2016 from your bata showroom at great india
Place, sec-18, noida bearing bill no. 0037 and article no. 851-4393, amount paid rs. 2301.In the 5th
Month itself (June) the sole of entire pair developed a big crack on each leg and both the cracks are of
Ame pattern and at the same place. Please refer to the pics attached for your better understanding. Bata
Hoes have always been known for their durability and value for money. However, in this case, the shoes
Definitely didn't match the expectation and development of such a defect in just 5 months doesn't match
Up well with bata's reputation and certainly i didn't get the value for my money. I request you to look
Into this matter and arrange an alternative as soon as possible.

Regards,
Akash kumar

Im by your shous lajpat nagar kanpur shop no.03850 in buy toshouse no 824-3224 this hoese have been distroy

Hai!

I purchased a pair of bata shoe no: 824-6548 on[protected] from bata show room near rtc cross roads hyderabad, after 4 months the sole of both the shoe cracked horizontally. Within 2 months it is about to break. I request you to please respond immediately and try to replace it soon.

Thank you,

Srinivas gajula,
Mail id: gajula. [protected]@gmail.com
Ph: 91-[protected]

Your dr. Scholls ladies footwear has crazily lost its quality.
Bought15 years ago (That is how long i've been using it for), a pair lasted for approx. A year and a half; slowly it came down to a year. Then i got one every 6 months and to my utter disappointment, my latest two pairs lasted me for 3 months and 4 months each. They are way too expensive to discard that soon.
Shameful, considering you have increased the prices so much and the quality has dipped to lower than the stuff selling on streets.
I dont see why i should get another pair of your product.
Extremely angry, upset and disappointed with your products.. Bata, dr. Scholl whoever makes them.
They are never on sale and ever increasing in price. How disgusting can it get...

Dear sir,

I would like to inform you that i have purchase the shoe from your sanjaynagar show room, bangalore on 23.10.2015, i used to buy regularly from bata with the confident for durability.

But this time the shoe sole is already got the crack (both the shoe) when i enquired with the same shop they said the warranty is only for 3 months.

We are buying a such a expensive shoe with the intention o[censored]sing for a long,

If you'r products are 3 month warranty, we can go for a local brand with are much much cheaper than your product

Request to please look into the quality of your product before comes to the end user

I purchased a footwear for rs 1999 from hazratganj lucknow. I wore it for 2 days only and noticed that the stitching broke near heal in 2 days. It is size 38 massagio dr scholl. I want a replacement today

I went to bata show rooms in nagpur located in front of vidhan sabha and in congress nagar near haldirams.. Since last one month they have been saying that product will come in 2-3 days but till date no one is having that. It is quite surprising that one of the dealer told that it will be available in a shop named milton dresses. He was true and i got the shoes in that shop.. Being a fan of bata, i thought ur authorised outlets must have all bata brands. Even after placing an order for one month its non availability is surprising.
Regards s g rao nagpur. [protected]