Bata India Complaints & Reviews

I had purchased one belly from bata south-x (delhi) store worth rs - 999/- in may month and i have lost the bill but i can provide my credit card statement
Within two months the bow of the shoe broken and pasting issues

I went to your bata saket store and i asked "bata staff" about the shoe repair and he refused to repair and said i have to contact bata customer care and send the mail.
I bought the shoe for everyday day use but the quality is very bad

I m requesting to you please repair or exchange the shoe
Please revert me back with the positive reply


Sandeep
[protected]

I had purchased a pair of sandal (Brand: power, price:rs.800) from bata shoe store, nana chowk on 30th june, 2016. Within 5 days its sole got separated and i went for replacement. The vendor of that store replaced that sandal with a new pair (Price: rs.1000) on 4th july, 2016. The sole of this new sandal came out within 8 days of purchase. Now the vendor is not ready to replace this.

Hi,

I bought a new pair of bata shoes for myself on 4th feb 2016 from your bata showroom at great india
Place, sec-18, noida bearing bill no. 0037 and article no. 851-4393, amount paid rs. 2301.In the 5th
Month itself (June) the sole of entire pair developed a big crack on each leg and both the cracks are of
Ame pattern and at the same place. Please refer to the pics attached for your better understanding. Bata
Hoes have always been known for their durability and value for money. However, in this case, the shoes
Definitely didn't match the expectation and development of such a defect in just 5 months doesn't match
Up well with bata's reputation and certainly i didn't get the value for my money. I request you to look
Into this matter and arrange an alternative as soon as possible.

Regards,
Akash kumar

Im by your shous lajpat nagar kanpur shop no.03850 in buy toshouse no 824-3224 this hoese have been distroy

Hai!

I purchased a pair of bata shoe no: 824-6548 on[protected] from bata show room near rtc cross roads hyderabad, after 4 months the sole of both the shoe cracked horizontally. Within 2 months it is about to break. I request you to please respond immediately and try to replace it soon.

Thank you,

Srinivas gajula,
Mail id: gajula. [protected]@gmail.com
Ph: 91-[protected]

Your dr. Scholls ladies footwear has crazily lost its quality.
Bought15 years ago (That is how long i've been using it for), a pair lasted for approx. A year and a half; slowly it came down to a year. Then i got one every 6 months and to my utter disappointment, my latest two pairs lasted me for 3 months and 4 months each. They are way too expensive to discard that soon.
Shameful, considering you have increased the prices so much and the quality has dipped to lower than the stuff selling on streets.
I dont see why i should get another pair of your product.
Extremely angry, upset and disappointed with your products.. Bata, dr. Scholl whoever makes them.
They are never on sale and ever increasing in price. How disgusting can it get...

Dear sir,

I would like to inform you that i have purchase the shoe from your sanjaynagar show room, bangalore on 23.10.2015, i used to buy regularly from bata with the confident for durability.

But this time the shoe sole is already got the crack (both the shoe) when i enquired with the same shop they said the warranty is only for 3 months.

We are buying a such a expensive shoe with the intention o[censored]sing for a long,

If you'r products are 3 month warranty, we can go for a local brand with are much much cheaper than your product

Request to please look into the quality of your product before comes to the end user

I purchased a footwear for rs 1999 from hazratganj lucknow. I wore it for 2 days only and noticed that the stitching broke near heal in 2 days. It is size 38 massagio dr scholl. I want a replacement today

I went to bata show rooms in nagpur located in front of vidhan sabha and in congress nagar near haldirams.. Since last one month they have been saying that product will come in 2-3 days but till date no one is having that. It is quite surprising that one of the dealer told that it will be available in a shop named milton dresses. He was true and i got the shoes in that shop.. Being a fan of bata, i thought ur authorised outlets must have all bata brands. Even after placing an order for one month its non availability is surprising.
Regards s g rao nagpur. [protected]

I had bought bata footwear last sunday 10/07/2016, 38 size from bata store orion mall brigade gateway, 26/1 dr. rajkumar road, malleshwaram west, bengaluru, karnataka 560055.

Its very small for me and now i need different size 39 or 40 size. 40 size is available in this store when checked.
Could you update the store to exchange with different size and its just purchased before few days and its in good condition.
Let me know if this is possible and while billing i didnt get any bill as well, just card payment receipt done.

We purchased kids footwear from your authorized distributor r. a. & co. bharuch gujarat.
Bill no -371/3.4.2016
Item code -5022

After one week we face problem & we already return this item to your store.

After one week we call to your store & i am not satisfied this reply

O we complaint online at bata side & also call. complaint no is 647993/13.6.16.

I have no time for follow up again and again at your store & side so plz replace this soon as possible.

I have purchased shoes worth rs.1500/- by online recd on 13/6/2016. after few days i found soles are coming out from front side. i registered complaint on28/6/2016 complain number is 660102. after followup on 30/6/2016 they have asked me to wait for 48 hours. i called up customer service on 1/7/2016. i received main on 2/7 to submit photographs of shoes with reference number 662979. i sent photographs through mail immediately. i again called up service center and got replay that wait for 48 hours and recd mail with new reference number 665564 on 5/7/2016. i got another reference number 668074 and 668101 on 8/7/2016. till today nobody is responsible to answer my complaint to my satisfaction. i think no one should buy now bata products through store or online. it seems that bata is not interested to do their business or not worried for customers.

I request consumer protection cell should take interest and take action against bata to provide proper service.

Dear team,

I purchased footwear worth rs. 1000/- for monsoon season from crawford market store in mumbai. i was provided wrong information by one of your bata seller member that it can be used for all season however it got damaged while using for just one month and can't be wore further again. i had also gone to store again for exchange but they did not listened to me instead they behaved ridiculously and rudely. just imagine yourself at my place and think about how difficulties you had to face and anger if there's no positive approach, respond and service. is this kind of service that you provide. this can have negative impact and can affect your brand image or goodwill and you might loose your customer and decrease in profit.
I and my family wear your brand since 20 years and for the first time i am very upset with the quality of your service. i request you to exchange my footwear or refund my amount, if not, i may take legal actions against your organisation and will lodge a complain in consumer court according to consumer protection act 1986.

I brought a shoe from bata from no 12, 7th cross, 2nd main hgh layout, ganganagar, bangalore-32 dated 20/06/2016 i went to my office with the shoes on. within a day the shoe got cracked with all the soles out. hence i went to the shop and got that exchanged to another. the new shoe too got damaged within a day with all wrinkles and crack. when i visited the shop to get exchanged they told me that it cannot be exchanged and i will have to wear the same one. upon a lot of request they asked to mail to their customer care on customer. [protected]@bata.co.in. i sent all the pics of the defected shoes. since then its more than 20 days now. they raised several requests: 659473, 656646. 667117. they respond in 5-6 days and clear that its not their manufacturing fault. upon complaining they again raise a new request with a new reference number.

I request consumer forum to blacklist this company as its not fit for customer service and get me justice.

Last week, ie on 3rd july 2016 i bought a pair of shoes from bata showroom situated in old madras road, k r puram bangalore and the phone no. given in the bill is [protected].The shoes are black in colour and bow is attached to it with buttons. The problem is these bows are not attached to the shoes properly and it always comes out while i walk and i have to press it again on the shoes and i lost one bow after a week and now i cant wear shoes outside because it doesnt look good and i went to this particular
showroom regarding this issue and i
asked them to get me a new bow for
which i said i will pay money or to get my shoes replaced but the way they behaved
was so bad, they were literaly fighting
with me for this small issue and asked me
to complaint if i need. Is this the way a
good brand should perform and is this the service u provide to ur customers. I was a customer of bata for 2 years and i dont think i will buy bata products anymore after this experience. Such a worst experience i got from buying your product. The CST no. written on my bill is 90550018 and TIN no is [protected] and price of the shoes is rs.999. Let me see whether you can take any action for this or not.

I bought a shoes online the shoes is manufacturing defect then i lodge a complain in Bata customer services complain no is 657856 but the service response like zero no action will be taken by the company side and customer suffered getting the defective article. So i request to you please take necessary action for harries to customer.

I purchased the bata shoes from bata shoe store (564/02629) 4d mall motera ahmedabad 382424 gujarat on 04/11/2015 f[protected] worth rs 1299.00.[protected]×999 10. but using shoes after 4 months the showl of the shoes cracked at bottom. i was shocked once again. (shocked before six years also for same problem). i was regular customer of bata and fond of mocasscino shoes. but after the problem before six years i decided to not wear bata shoes. but again i think for bata and purchased on 04/11/2016 but again after facing the same problem i'm shocked that bata the reputed company for footwear giving this type of quality. i know that after seven months company can't do any thing infavour of me to repair or replace the shoes. my question is only that bata the well reputed company in footwear why giving such type of quality and playing with emotions of valuable customers? my shoes should be replaced or not that is secondary. i hope that if bata is reputed company it will surely look in my matter and do something needful to save his customers.
Thanks
Anant kumar

I had bonus cash point of Rs 100 which were supposed to expire on 24-Jun-2016. I went to the Bata showroom to redeem it during purchase of another item but store refused to accept it. There claim was that their systems are down from past 1 week and will be down for next week.

System down is not customer problem. Bata stores should redeem points even if the systems were down or redeem at a later date.

Moreover, I got my bill done without redeeming the points. After few days I got an sms from bata that you have some number of points from purchase on 24th June.
So if the old bills of date 24-June (on paper receipts) can be added later for the points obtained, why can't Bata redeem the points in the earlier bill.

I request you to look into this matter because this is not a matter of 100 points but of a customer cheating and satisfaction.

About one month ago i had buy bata sleepers from kalkaji. And it had been broken so i would like you to refund or exchange us. It would be great pleasure if you are able to exchange the product.
Art.571-4746
M. R. P @399
Before 15 days i had filled the complaint form and we had not received any response.
Please take some action against this.
Thankyou

I purchased a handbag worth rs. 3600 and it's hanging strap got detached due to some manufacturing defects which cannot be repaired as what the store manager has told. Plz resolve my complaint as soon as possible as I hv visited store and called customer care several times. We rely on ur products due to ur services only. Hope u vl not disappoint ur regular customers