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Bata India Complaints & Reviews

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Updated: Feb 22, 2026
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Bata India reviews & complaints page 77

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A
alstrin
from Chennai, Tamil Nadu
Aug 11, 2016
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Address: 600041

I bought this footwear on 20.7.2016 with 50% offer.with in 20 days it is became very worst.amd I bought it for 800rs.
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    R
    Rajan_j
    from Kollam, Kerala
    Aug 10, 2016
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    Address: Bangalore, Karnataka, 560022
    Website: bata.in

    I ordered through Bata online website for a "Men's Brown Outdoor Shoes" vide Order No.[protected]/06/2016.
    I received the materials on 04/07/2016. After using it for three days it got repaired in steel lace hooks.
    I placed an online complaint with track Id - 667983 dated 08/07/2016.
    I returned the product to their Bangalore address through Blue Dart Courier vide their Consignment No.[protected] dated 23/07/2016.
    On 10/08/2016 I received the product "as-it-is" through Blue Dart Courier.
    If they don't wish to replace or servicing the product then why they asked me to return the product?
    They sell inferior goods at their online portal and cheat the customers.
    Just waste of money.
    Bata India customer support has been notified about the posted complaint.
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      S
      Suresh Chellam
      from Mumbai, Maharashtra
      Aug 10, 2016
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      I brought all season shoes, its skin peeling in a months time local 200 rupees shoes run for 6 monthss and bata shoes skeeling in 1 month

      One thing is i feel cheated giving such a crap product, since i had only leather shoes i wore that even that too spoiled due to rain, just because of this bakwas product i lost in always,

      Being a such a brand why bata loot people in the name of recognized brand
      Bata India customer support has been notified about the posted complaint.
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        K
        Kidar
        from Hyderabad, Telangana
        Aug 8, 2016
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        Hi,

        My registered Mobile No.- [protected].

        I got a message from Bata that I had points worth Rs. 155.98 in my account and validity of the same was till 31 Jul 2016. I went to Bata showroom(Bata Kondapur, Hyderabad) on 31 July for purchasing footwear and while billing the branch Manager - Krishna Reddy ([protected]) redeemed these points but these did not reflect in the bill. He called customer care for the justification and lady on the phone told that points could not be reversed. And branch manager told me that it is not his fault and it is the fault of the system.

        So it means, the points are used but I could not make a purchase. I have mailed multiple time to in-customer.[protected]@bata.com but I am not getting any reply. Let me know if I can expect any action from your side on this or you are happy to loose customer because of your manager's fault.

        Regards,
        Kidar Garg
        Bata India customer support has been notified about the posted complaint.
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          M
          mmaorif
          Aug 7, 2016
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          Address: 620101

          Sir, I am a regular customer of Bata products, on July 30, 2016, I purchased a pair of chappals (photos of receipt and chappals attached) from Noor Agency, Tiruverambur, Trichy, Tamil Nadu. With in a week it is damaged due to faulty stitching. When approached Noor Agency they demanded for receipt by chance as I was having receipt, he told me to being it next day and it will take 2 days to rectify it. This upsets me, if I would have lost my receipt he must have refused to entertain me. It is not expected from a dealer of such a reputed product. I seek a solution from an appropriate person of your company. Thank you
          Bata India customer support has been notified about the posted complaint.
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            I
            Ian23
            from Hyderabad, Telangana
            Aug 4, 2016
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            Address: Thane, Maharashtra, 421501

            This is to bring to your notice about the really embarrassing service that I received from one of your outlets at Ambernath.
            I needed a rainy formals and the seller at your vendor outlet showed me a pair which I purchased out of sole trust on the brand. But to my dismay, just two weeks after the purchase, water started seeping in. The sole was in a sorry state and to add to the pain, the shoe developed a major cut when a co- traveller stepped over it just today.
            When the concern was taken to the outlet, the so called sweet talking fake vendor refrained from accepting the damaged pair and started blaming me instead. After an altercation, he agreed to do some patch work to fix the same.

            I wonder where the customer relation etiquette of Bata has disappeared. The money aint a concern out here, but fooling a loyal bata customer with false commitments has forced me to write this post across.
            Bata India customer support has been notified about the posted complaint.
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              K
              kkjena
              from Delhi, Delhi
              Aug 2, 2016
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              Poor service during warranty period

              Address: 500009

              I purchased a bata chappal worth 700 from bowelpally bata store, secunderabad with no 871-7223 on 17th july. Ten days after that from the front portion the gum has come out and on 28th july i gave it for repair. It was promised that within two days it will be repaired but it didn't happen. After that they asked one more day which was willingly given too, but the repair work has not been done. Again one more day was asked and it was given...
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              S
              SaviGoyal
              from Delhi, Delhi
              Aug 2, 2016
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              Address: New Delhi, Delhi, 110059
              Website: Bata

              Hello
              I purchased dr scholl slippers from bata showroom branch in uttam nagar in december 2015.

              Its not been even a year, all the threads are coming out. The sole has came out.

              The quality of the product is very bad despite of it being expensive.

              I would like you to please exchange the piece, as one doesnt purchase such costly things for few months

              Thanks
              Savi
              [protected]
              Bata India customer support has been notified about the posted complaint.
              Dear Sir,

              I purchased the SCHOLL sandals in October from a multi brand retail store in Viviana Mall, Thane, Mumbai in the month of October 2021. It is not even five months and the sole edge rubber tubings have come off and also the soles are coming off. It is shocking that a product which costed me around Rs 3000/- can wear of so fast with irregular use considering the cover situation where I hardly venture out. I am really disappointed with the quality of the product and never expected a reputed brand like SCHOLL/ BATA to be of such poor quality. I have attached some pictures of the product and would appreciate if you can take immediate action and arrange replacement to me ASAP. My email ID is [protected]@yahoo.com and presently I am living in Coimbatore.

              Await your immediate response.

              Regards, Srinivasan
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                A
                Ashokiitm
                from Chennai, Tamil Nadu
                Jul 27, 2016
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                Address: Chennai, Tamil Nadu, 600036
                Website: bata.in

                Dear Sir/Mam

                i bought a shoe online from bata official website
                Order # 12096801 Order Date: Jun 17, 2016
                they sent me defective product, Right shoe has nail in sole.
                it has been more than one month they are not returning or replacing product.

                plz help me

                Thanks
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                  A
                  Ardhendu Chatterjee
                  from Delhi, Delhi
                  Jul 26, 2016
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                  Address: Kolkata, West Bengal, 700007

                  I purchased from college street bata store one hush puppies as per image in 2015 @ rs 2399/=. On june 2016 the front portion detached. I used the shoe occasionally with great care but still that happened. I could not imagine from bata's products will be so defective and i am a customer of baba last 40 years.
                  I ant your consideration
                  Regards,
                  A. Chatterjee
                  [protected]
                  Bata India customer support has been notified about the posted complaint.
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                    S
                    sandeep2803
                    from Delhi, Delhi
                    Jul 25, 2016
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                    Address: New Delhi, Delhi, 110044

                    I had purchased one belly from bata south-x (delhi) store worth rs - 999/- in may month and i have lost the bill but i can provide my credit card statement
                    Within two months the bow of the shoe broken and pasting issues

                    I went to your bata saket store and i asked "bata staff" about the shoe repair and he refused to repair and said i have to contact bata customer care and send the mail.
                    I bought the shoe for everyday day use but the quality is very bad

                    I m requesting to you please repair or exchange the shoe
                    Please revert me back with the positive reply


                    Sandeep
                    [protected]
                    Bata India customer support has been notified about the posted complaint.
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                      A
                      Anirudhan Vasu
                      from Vasai-Virar, Maharashtra
                      Jul 24, 2016
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                      Address: Mumbai City, Maharashtra, 400007

                      I had purchased a pair of sandal (Brand: power, price:rs.800) from bata shoe store, nana chowk on 30th june, 2016. Within 5 days its sole got separated and i went for replacement. The vendor of that store replaced that sandal with a new pair (Price: rs.1000) on 4th july, 2016. The sole of this new sandal came out within 8 days of purchase. Now the vendor is not ready to replace this.
                      Bata India customer support has been notified about the posted complaint.
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                        A
                        AkashKumar01
                        from New Delhi, Delhi
                        Jul 23, 2016
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                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                        Website: Bata

                        Hi,

                        I bought a new pair of bata shoes for myself on 4th feb 2016 from your bata showroom at great india
                        Place, sec-18, noida bearing bill no. 0037 and article no. 851-4393, amount paid rs. 2301.In the 5th
                        Month itself (June) the sole of entire pair developed a big crack on each leg and both the cracks are of
                        Ame pattern and at the same place. Please refer to the pics attached for your better understanding. Bata
                        Hoes have always been known for their durability and value for money. However, in this case, the shoes
                        Definitely didn't match the expectation and development of such a defect in just 5 months doesn't match
                        Up well with bata's reputation and certainly i didn't get the value for my money. I request you to look
                        Into this matter and arrange an alternative as soon as possible.

                        Regards,
                        Akash kumar
                        Aug 28, 2016
                        Complaint marked as Resolved 
                        I wrote to Bata Customer Care and the very next day I received a call from them. They acknowledged my concern and promptly sent me an authorization letter for 100% replacement. The showroom replaced the shoes without any hassle. Great Customer Service by Bata India !!
                        Bata India customer support has been notified about the posted complaint.
                        Aug 28, 2016
                        Updated by AkashKumar01
                        I wrote to Bata Customer Care and the very next day I received a call from them. They acknowledged my concern and promptly sent me an authorization letter for 100% replacement. The showroom replaced the shoes without any hassle. Great Customer Service by Bata India !!
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                          V
                          vipin shuklajj
                          from Chennai, Tamil Nadu
                          Jul 22, 2016
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                          Address: Kanpur, Uttar Pradesh, 03850

                          Im by your shous lajpat nagar kanpur shop no.03850 in buy toshouse no 824-3224 this hoese have been distroy
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                            S
                            SrinivasGajula
                            from Coimbatore, Tamil Nadu
                            Jul 21, 2016
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                            Address: Hyderabad, Andhra Pradesh, 500076
                            Website: www.bata.com

                            Hai!

                            I purchased a pair of bata shoe no: 824-6548 on[protected] from bata show room near rtc cross roads hyderabad, after 4 months the sole of both the shoe cracked horizontally. Within 2 months it is about to break. I request you to please respond immediately and try to replace it soon.

                            Thank you,

                            Srinivas gajula,
                            Mail id: gajula. [protected]@gmail.com
                            Ph: 91-[protected]
                            Bata India customer support has been notified about the posted complaint.
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                              R
                              rohinisethi
                              from Delhi, Delhi
                              Jul 20, 2016
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                              Your dr. Scholls ladies footwear has crazily lost its quality.
                              Bought15 years ago (That is how long i've been using it for), a pair lasted for approx. A year and a half; slowly it came down to a year. Then i got one every 6 months and to my utter disappointment, my latest two pairs lasted me for 3 months and 4 months each. They are way too expensive to discard that soon.
                              Shameful, considering you have increased the prices so much and the quality has dipped to lower than the stuff selling on streets.
                              I dont see why i should get another pair of your product.
                              Extremely angry, upset and disappointed with your products.. Bata, dr. Scholl whoever makes them.
                              They are never on sale and ever increasing in price. How disgusting can it get...
                              Bata India customer support has been notified about the posted complaint.
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                                S
                                satishsrivatsa
                                from Bengaluru, Karnataka
                                Jul 20, 2016
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                                Address: Bangalore, Karnataka, 560094

                                Dear sir,

                                I would like to inform you that i have purchase the shoe from your sanjaynagar show room, bangalore on 23.10.2015, i used to buy regularly from bata with the confident for durability.

                                But this time the shoe sole is already got the crack (both the shoe) when i enquired with the same shop they said the warranty is only for 3 months.

                                We are buying a such a expensive shoe with the intention o[censored]sing for a long,

                                If you'r products are 3 month warranty, we can go for a local brand with are much much cheaper than your product

                                Request to please look into the quality of your product before comes to the end user
                                Bata India customer support has been notified about the posted complaint.
                                Hello Mr. Satish,

                                Greetings for the day,

                                We regret to note the inconvenience caused to you.

                                We request you to share your contact details with us on in-customer.[protected]@bata.com or alternatively you can call back us on[protected].
                                Please be rest assured your complaint will certainly be taken care of and will be resolved upto your satisfaction level.

                                Assure you the best services always.


                                Regards,
                                Customer Service Team
                                Bata India Ltd.
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                                  R
                                  Ravendra Raj
                                  from Hapur, Uttar Pradesh
                                  Jul 18, 2016
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                                  Address: Lucknow, Uttar Pradesh, 260001

                                  I purchased a footwear for rs 1999 from hazratganj lucknow. I wore it for 2 days only and noticed that the stitching broke near heal in 2 days. It is size 38 massagio dr scholl. I want a replacement today
                                  Hello Mr. Ravendra,

                                  Greetings for the day,

                                  We regret to note the inconvenience caused to you.

                                  We request you to share your contact details with us on in-customer.[protected]@bata.com or alternatively you can call back us on[protected].
                                  Please be rest assured your complaint will certainly be taken care of and will be resolved upto your satisfaction level.

                                  Assure you the best services always.


                                  Regards,
                                  Customer Service Team
                                  Bata India Ltd.
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                                    S
                                    S G Rao india
                                    from Mumbai, Maharashtra
                                    Jul 16, 2016
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                                    Address: Nagpur, Maharashtra, 440001

                                    I went to bata show rooms in nagpur located in front of vidhan sabha and in congress nagar near haldirams.. Since last one month they have been saying that product will come in 2-3 days but till date no one is having that. It is quite surprising that one of the dealer told that it will be available in a shop named milton dresses. He was true and i got the shoes in that shop.. Being a fan of bata, i thought ur authorised outlets must have all bata brands. Even after placing an order for one month its non availability is surprising.
                                    Regards s g rao nagpur. [protected]
                                    Bata India customer support has been notified about the posted complaint.
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                                      Bhavanissn
                                      from Bengaluru, Karnataka
                                      Jul 13, 2016
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                                      Address: 560055

                                      I had bought bata footwear last sunday 10/07/2016, 38 size from bata store orion mall brigade gateway, 26/1 dr. rajkumar road, malleshwaram west, bengaluru, karnataka 560055.

                                      Its very small for me and now i need different size 39 or 40 size. 40 size is available in this store when checked.
                                      Could you update the store to exchange with different size and its just purchased before few days and its in good condition.
                                      Let me know if this is possible and while billing i didnt get any bill as well, just card payment receipt done.
                                      Bata India customer support has been notified about the posted complaint.
                                      Hello Ms. Bhawani

                                      Greetings for the day,

                                      We regret to note the inconvenience caused to you.

                                      We request you to share your contact details with us on in-customer.[protected]@bata.com or alternatively you can call back us on[protected].
                                      Please be rest assured your complaint will certainly be taken care of and will be resolved upto your satisfaction level.

                                      Assure you the best services always.


                                      Regards,
                                      Customer Service Team
                                      Bata India Ltd.
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