Bata India Complaints & Reviews

I purchased a pair of bata shoes that were on sale in the month of August. They were priced around Rs.2300/- but because they were on sale i got them for Rs.1600/-. Now, almost two months gone, the shoe sole is completely detached from the shoe and the so called leather is tearing out like bits of paper. I bought a bata product after a long time and it makes me regret my decision of doing so.

Dear sir
I purchased a pair of bata chappal from secundrabad (Telangana) clock tower show room but very sorry to complaint that such a big brand like bata chappa (L left) broke within 20 days o[censored]se. It is very disgusting pls help me. What to do? Repair or replacement can b done. If you don't resolve the issue it will be assumed as you are not sincere with your costomer. Waiting for the positive and fruitful result and reply.
Regards

Hello team,
Bata customer service is the worst service provider i have ever seen. I have logded a complaint multiple times regarding my order 12106221 by calling the bata customer service number and everytime the agent gives me a new complaint number without actually resolving my problem. I had ordered bata shoes online from bata.in and got a different item from the one i had ordered, hence i asked for a refund. But whenever i call the customer support they are least helpful and are not providing any solution. When i ask them to escalate the call to a superior they disconnect the call.
Please help me to get my refund as i am at my wits end. I have already learnt my lesson and would never repeat the mistake of buying from bata online store.

I bought BATA synthetic shoes worth 2300 ONLINE so it could be used in very less rains and I did that... walk only for few meters a day

in normal rains and that too if it rains. From office back to home I have drop so no chance of shoes getting wet. Within 1 month the

sole lost bonding with shoe and moreover it starting breaking from edges. Had it been used in heavy rains the synthetic layer would

have got removed but that's intact. Since the time I raised request have stopped wearing. Have called multiple times, raised multiple

requests and the inhuman reply I get is 'INCIDENTAL' damage and forget about replacement they don't even bother to repair. What that

means? Previous experience when similar shoes were bought from store - it was replaced upfront and never had issues with BATA... But with this step motherly treatment to online buyers, I feel its really pathetic situation to be in. Anyways am not worried about the amount and replacement but want people to read and think twice before buying BATA products. There are far better product worth less and could be worn in rains and still would stay intact and have good post sell service. Anyways BATA is losing name and with such situations INCIDENTS losing genuine customers like me. Thanks.

Hi Team, I have purchased Black formal shoe size 6 on 03rd sept from V3S mall, Nirman Vihar New delhi, foot in show room and from one pair of shoe, the bottom layer is showing breakable join, I would like to get it replaced asap.

the product article number is 821-6969, I have the bill and shoe is the same format as it was purchased.

Please take this to resolve this asap.

Thanks,
Satyajeet Dubey
[protected]

Hi, two days before i purchased a belly from Bata and was assured by the staff that my size is 6. Whereas after wearing the shoe I am realizing it is big for my size. I should have been given size 5.

A few months back i purchased a Marie claire belly, and after wearing it 3-4 times, the buckle on the face of the belly, has come out. Since now it looks like a damaged belly, it is of no use to me.

Dear Sir,
I had recently bought a pair of Power shoes costing about Rs 2300 only from the Bata Outlet at Gopinath Bazar, Cantt, New Delhi on Aug 17.However, the shoes broke down within period of 5 days.We went back to the shop who replaced it for us and promised to return the money in case of a repeat breakdown.The repeat pair again broke after 2 days and I sent someone to request for a return.The manager refused to return the same and asked us to come back and change it for another product.I spared time from my busy schedule and went to the shop at about 6 pm on 2/9/16 but the gentleman Mr.Bharat Bohra refused to either return the money or exchange the product, claiming that the manager was away on personal work and told us to come the next day.My request to atlas contact the manager and take instructions fell on deaf ears and he also refused to divulge the ph no of either the regional manager r anyone in authority directing us to contact customer care.
This indicates cheating and an intention to commit fraud.I have been a customer of Bata for atlas 35 years and I have never had the occasion to suffer this kind of behavior and attitude.It is requested that appropriate action may please be taken and the money refunded.
Regards
Col Salil Garg

I've purchased bata shoes a 2 months ago and quality and comfort of shoes is really great. I wore the shoes and went out for shopping then a heavy rain came and color of shoes got spread all over the shoes and now it looks very odd/messy types and I cannot wear the shoes.I hope you consider my request and give me a return of the shoes.

Thanks in advance for considering my request

I purchased BATA Chappals of model No:[protected] at BATA Show room situated at Shivam Road, Hyderabad in 1st weak of August 2016 exact date was not remembered and I loss the bill also.
Now the complaint is, the above model chappals were damaged after 15 days (wear 4 to 5 times only) which is not satisfactory, because we purchase in BATA show room for the quality of material and I found that it is not maintaining properly. Thats why new chappals were damaged earliest.
Further I went to the same show room for repair and the Manager is asking for bill other wise charges will be applicable and I said I dont have bill and I will not pay any thing for repair, i[censored] want to verify my bill please open my account with my phone No:[protected] as Iam a regular customer in your BATA.The manager said that he don't have that facility it will be available in the head office and told me to complaint to the BATA.
My Final request is maintain quality of products and rectify the above said model chappals.

Hi i have purchased bellies at bata store bangalore (#782 16main btm layout 2nd stage bangalore 560076) it is not comfortable it is tight i hurt from back when i purchased the store keeper said it will expand i wore it once the experience was very bad today i went store he is not replacing nor returning my money.. within 15days he should exchange but he refused i visited the store thrice.. please do the needful

Dear sir,
I am your valuable customer last many years... I have bought bata formal black shoes in your store (RYAN INTERNATIONAL C-7 GROUND FLOOR, MASOODPUR, VASANT KUNJ NEW DELHI 70 ..in date 22/08/16 .I wear shoes only 1 hour in my home for it is comfortable for un comfortable for my foot bcos my foot suffering from pain . And within 2 days i exchange shoes from your Store.They didnot exchange shoes .They told me you wear shoes so i cannot exchange it i told again and again your store staff i wear shoes only 1 hour in my home but your staff can't listen and staff is not friendly, all are rudely behaviour .As company gives 3 months warranty . But ... I m not satisfied.
Customer goes with brand not to pay more.. Just he or she believes it will work for long time...
Please don't break my believe on bata company.
Kindly take action, Or do the needful...
I m waiting for your response what is your action .
Thnx.
My Mob.no.[protected]
[protected]
Email: ssanju.k.[protected]@gmail.com

I bought Bata sandals from clock tower saharanpur. The quality of shoes is very bad n it got torn widin 2 months. It takes away my trust from such a big brand. Also shopkeeper refuses to replace it.
Please make sure that customer promises retain n replacement is done asap. I trusted and bought these shoes from Bata but this is a disgrace for such an organization to give such an inferior products. Moreover providing such bad customer service and denying replacement

I visited bata showroom yesterday to purchase a pair of formal shoes. I selected a model and got it billed but after billing i saw another model for which i was actually searching for and asked the sales guy to cancel the bill and bill me for the other pair which i selected later. Their was a very long conversation between us and he was very arrogant on me and i ended up buying a new pair of shoes which i actually didn't like. Even though after paying my hard earned money. I had a zero percent satisfaction in the product i bought and the experience was horrible. Kindly help me out in exchanging the shoes for the model i had selected later and cancel the bill given now. The shoe which was billed was of 1500 rs and the shoe i selected later was of 1300 rs. I will buy something else for the remaining amt

Hi,

This is Dr.Pramod(ENT), I bought pair of Hush Puppies chappels recently. I found discomfort and even colour is shaded and one side of chappel it got cracks. From last 4 years i'm using Hush Puppies but i did'nt found any issue. 10 days back i went to showroom they asked me to send you mail regarding this issue. I'm satisfied with yout service. As soon as possible please exchange my chappels.

Regards,
Dr. Pramod

Hi Team,

I had purchased a Hush Puppies loafers/sandel from the Brigade Road Store in Bangalore and it has not been even two months and the stitches are coming off.

You should be able to track my order form my mobile no: [protected]

This is not what we expect from a brand such as Hush Puppies.

I want to get the item replaced.

Looking forward to hearing from you.

Regards,
Pradeep Devaraj
[protected]

I bought a pair of power shoe from your outlet saibabacolony, coimbatore, tamil nadu - 641 011. on 11.08.2016 bill no.[protected] for rs.700/-.

But, i am finding that this shoes have some technical fault and wearing this is painful for me. i have heavy pain in left foot i wear power shoe.
Very next day i handover the shoes to your branch to correct the problem they took 10 days to correct{ yesterday } but i got the same problem today i handover ed the shoes to your branch for exchange for refund.

So kindly look into the matter and do the needful
I am your customer for 25 years

D. rajeshkumar
Mobile : [protected].

I received a message on my mob. no. [protected] from vk-batain on 17 th aug 2016 which mentioned that my rs 163.0 bonus cash points will expire on 22 - aug - 2016 and that i should visit bata and redeem my points. accordingly, i visited bata india ltd, 212 / 157, dharampur, haridwar road, dehradun, ph. no.[protected] on 22nd august 2016 and purchased two pair of shoes for a bill amount of rs 2799/-. when i showed the message and insisted to adjust the amt of rs 163.0 of bonus cash points, i was denied to entertain my request on the ground that their computor did not support accrual of any such bonus cash points. about the message in my mob. t he person present on the counter said that the messagemay be an error of the system.

I like to know whether this kind of messages are sent by bata india ltd to attract the customers and then bluff them at billing stage once they have purchased some items. will bata india ltd please satisfy me with an appropriate reply.

Ii purchased two pairs of shoes from your showroom located in shop no 09/10/10a radison dwarka new delhi on07/08/2016. One of these was north star costing rs.1799/ vide cash memo no. 3703/1/07082016/00042 dated 07/08/2016. To my utter surprise the laces of shoes were broken in three days o[censored]se and threads from upper border cotton lining have started coming out. This shows that either the quality is substandard or i have been sold spurious stuff. I made a complaint to the showroom on their telephone no [protected] on 17/07/2016 when i was assured that someone will deliver new laces and check the shoe at my residence but nobody has turned up till today. So today again i complained on telephone but instead of attending to the complaint the persons in the showroom are repeatedly disconnecting the telephone and therefore this complaint to you.
I have been a regular customer of bata shoes but the current experience is thoroughly disgusting and un professional. Please take immediate action to compensate me and restore my confidence

I purchased a bata chappell worth 499 in the last month. The account person collected my mobile number and i didn't receive any sms from bata regarding registration. Store is located near to school book company, mangalore.. Again i purchased another chappell from bata at city centre cost 499.. I received message which is telling about 5point and 50 rupee. I should get an explanation about first issue... And what can i do with points and money?

Dear bata team,


I bought a pair of shoes from your outlet at city center, rohini, delhi months back and wear shoes for few days only.


But, i am finding that this shoes have some technical fault and wearing this is painful for me.


I have pain, in my right foot if i wear bata shoes.


Let me know what to do .


Revert me at the earliest.
--


Best regards

Bijay

[protected]