Claimed

Bata India Complaints & Reviews

2.6
Last updated Apr 1, 2024
Complaints 2305
Resolved
1158
Unresolved
1147
Quick Links
Statistics
Share
Contacts

File a complaint to Bata India

Having problems with Bata India?

File a complaint and get it resolved by Bata India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Bata India
Customer Service Contacts

Bata India Phone Numbers

Toll free
1800 419 2282
354
167
Phone
+91 44 6636 9486
201
119

Bata India Website

Bata India Head Office Address

No 370 SAI Towers, Arcot Road, Kodambakkam
Chennai
Chennai District
Tamil Nadu
India
600024

Bata India reviews & complaints page 78

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Mansee Srivastava
from Gorakhpur, Uttar Pradesh
Report
Copy

Sleepers destroyed in two months

Address:Lucknow, Uttar Pradesh, 226001

I have purchased my bata sleepers of rs 499 in the month of april 2016 from bata shop located in hazratganj lucknow near universal book seller but it destroyed in 2 months. I am very disappointed with the quality as i thought bata is a brand and will give good quality. I am looking for some good response from the company otherwise i will never suggest this brand to anyone. Mobile no-[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Dsrin16
from Hyderabad, Telangana
Report
Copy

Colour change of only single shoe - article no.8567101

Address:Hyderabad, Andhra Pradesh, 500003
Website:www.bata.in

I purchased weinburger shoes in January 2016 at Bata outlet at S.D.Road, clock tower, secunderabad Telangana.

Since one month, to my surprise only one of the shoes changed colour as shown in picture attached herewith .

I showed to same outlet where I purchased - they accepted colour change of only one shoe and adviced us to mail complaint to Company.

Articles details are:
Article no.8567101br...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Joy John
from Madurai, Tamil Nadu
Report
Copy

Improper customer service at your outlet

Address:686101
Website:bata.in/bataindia

This mail was sent out to your mail id : in-customer.[protected]@bata.com on 04th June 2016 when I had visited your bata showroom outlet at Changanacherry, Kottayam district, Kerala

Dear Sir

I usually reach up to bata store expecting good products and service. This time I had a rather bitter experience.

I was at your bata store at Changanacherry, Near Bishop House on the Changanacherry Railway Station...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Clyde nigli
from Chandigarh, Chandigarh
Report
Copy

Not allowed to exchange shoes

Address:620001
Website:www.bata.in

I purchased a pair of shoes for my daughter on 1st June 2016. It was almost correct at the trial in the Bata Shop. But when she put on the shoes at home for more than an hour, her feet began to pain as the shoes is narrow and my daughter has broad feet. I went back to the Bata Show Room on the 5th of June to exchange the shoes for a broader pair who than advised us that all the pairs are narrow. They asked me to exchange it for a bigger pair...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Mumbai City, Maharashtra, 400042

Hi,
i received 2 messages from bata saying i should show before a certain date and redeem points and when i went to their store in powai the storekeepers are not willing to the discount for the redemption as stated in sms (sms asks us to rush to bata store for getting the discount! And when we rush they decline it).they are saying they dont have internet connection.expect bata to welcome their customers and be ready resolve their...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chittaranjan Pal
Report
Copy

Extreme poor quality bata shoes

Address:Burdwan, West Bengal

I have bought one pair safety shoe from bata showroom, asansol last day[protected]. Today i used it for the first time & see the condition of the shoes (Pic attached). Within hours, different portions started wearing out on road & i was apprehensive that anytime the soles will be detached & i will be in a awkward position. Wearing these shoes i started my industrial tour away from my home & the shoe where i bought it & shall only return...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Neelabh Gautam
from Gurgaon, Haryana
Report
Copy

Shoe quality & customer service

Address:122001
Website:bata.in

Dear concern,

Greetings of the day.

With great dissatisfaction i am writing this mail to you for quick closure. I bought a bata shoe on 1st march (Bill enclosed). After using few days it got defected (Pic attached). I registered a complain regarding this on your toll free no and the reference no is 627773. After lodging the complaint i am constantly following up but not getting any resolution. All the times...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
VMBhoopathy
from Chennai, Tamil Nadu
Report
Copy

Gift voucher validity extension

Address:600020

I have lodged complaint with Bata India Ltd on 13 May 2016 for extending the validity of gift vouchers ( nos C[protected], C[protected] and C[protected] as I could not use them within the validity time due to my tight travel schedule and just missed. The issue date was 14 Oct 2015 and six months validity.The complaint no is 628348.I was told that this will be addressed within 72 hrs from the complaint date but till now I did not get any solution.....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
DrArun Bhaskar
Report
Copy

Quality of the product

Address:Kozhikode, Kerala, 673010

I am a regular user of your product jalsa since last 20yrs.
This time i. E 3 months back, i bought a pair of jalsa size 6 brown color shoes. Now the issue is on the left side of the left pair its getting tearing off. What i came to notice that on that side the thickness of the material is comparatively less. This a few weeks back i went to the dealer which is at mavoor road, near bus stand, calicut, and i told and they gave me a very...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
amitnigam
Report
Copy

Shoes Article no 8084444

Address:Gautam Buddh Nagar, Uttar Pradesh, 201306

Hi bata team,

I have purchase a bata shoes article no 8084444 from the store no 69002NEP STORE of the price MRP 1800/- in feb 2016 which is highly advertise by bata executive at shop and he make my mindset to buy this design shoes. I also a long time user of Bata. I found within a month time the shoes are cracked in multiple places on front side. the clothes area of shoes are getting cracked day by day. which is really very...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
B
Bijoy Sukumaran
from Noida, Uttar Pradesh
Report
Copy

Marie Claire handbag purchased from Bata outlet, Phoenix Market City, Chennai

Address:602105
Website:Bata shop

I had recently purchased a Marie Claire Handbag from Bata Showroom, 1st Floor in Phoenix Market City, Chennai i.e., on 15-April-2016. I had hardly used it for a week and the bag started tearing off, unfortunately the bill was discarded as the purchase was a month old, but had proof in my credit card statement. When contacted the shop initially they agreed to replace but later they refused stating that they don't have bill copy nor proof of...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
devduti
from Kolkata, West Bengal
Report
Copy

Bata shoe to be exchanged

Address:700106
Website:Bata shoe product

My self devduti das bought a pair of bata north star - power - play on (From mani square bata showroom) shoe 5 days ago, the inner sole of the shoe is coming out every time i wear it. It is very difficult to run to the store every time for these general issues. Nowdays the longevity of the product has gone down and the price has been increased enormously.

I will like to exchange the product we a new one at the earliest.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
clivelobo
from Panaji, Goa
Report
Copy

Hush puppies mens shoes

Address:North Goa, Goa, 403004

The manager
Bata india ltd.

Dear sir,

I am a regular customer of your reputed bata brand and it is a very disappointing that pieces of the soles of my expensive hush puppies puchased around 6-8 months ago, are breakimg off. The uppers of the
Hoes are in a good condition. Kindly view the attached pictures of the shoes. The soles are totally not wearable.
Never expected this from a branded...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
Address:East Godavari, Andhra Pradesh, 533101

Hello hi this is one of the u r regular Coustmer who lives in rjy. Me and all of my family members around 12 always shop at u r's bata show room in rjy. But this day u r sales man's have there personal works. They are not interested about coustemers plz change the staff put there some responsabel person who care about coustemers and friendly with ours. Plz train how to related with coustemers ....
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
V
vigash vikraman
from Gurgaon, Haryana
Report
Copy

Staff behaviour

Address:Chennai, Tamil Nadu, 600095

I would like to bring to your attention a very regret fun behaviour of your manager at the bata store in mogappair near wavin signal in Chennai..not only was he very rude and uncouth in his behavior but also clicked my photo and my vehicle's without my permission...this is a very unacceptable behavior towards a Woman. It started when I entered your store and asked about the shoe for my one and a half year old...the manager said it is not...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
D
devaraj b k
Report
Copy

Sole open

Address:Mysore, Karnataka, 570016

Purchase for bata power[protected]/-rupees for bata showrooms vijanagar mysore for purchase for for one week for sole open for two time for quality for low sole finishing for notgood.i am for bata old customers for 7year used for bata shoe frist time problem customers supply for good.material sir.my request for replaced shoe sir thanks...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
K
kamal bhalla
Report
Copy

Cheating of a sales executive

Address:New Delhi, Delhi, 110085

I have purchases a Bata shoe from one of your franchise store on 18th March 2016 and at the time of purchasing the sales person told me that the product is having full warranty on that shoe for 75 days from the date of purchase, even I asked regarding the warranty o[censored]pper material also because I have to work whole the day on bike and he was damn sure for the warranty o[censored]pper material also.

Unfortunately my shoe got damage...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
R
raghupati ji
from Mumbai, Maharashtra
Report
Copy

Product quality & misguidance by customer care executive

Address:Mumbai City, Maharashtra, 400091

Hi

I purchased a shoes from Bata store, Sakinaka on 9th Feb 2016 & its start to damage after 45 days of purchase then i complaint to the customer care no. ie;[protected] on 8th Apr 2016 then executive said ' sir we will write down ur complaint & u will receive the mail in 3-4 days' so on 12th Apr i got a mail from bata. Customer, u have to pay 50% of total amount then we will replace it with new one.
So my concern...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ratika12
from Delhi, Delhi
Report
Copy

Defect in ballerinas

I bought a pair of ballerinas from fresh stock in feburary 2016 from lajpat nagar (new delhi, India). how ever two days back i noticed that the leather broke out. I dont have the bill anymore and need the replacement as early as possible otherwise next time I have to think twice before shopping at my favourite store.
I am a loyal customer of bata and trust the brand.
Kindly get the shoes replaced
Thank You...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Ar. Nilesh Vaity
from Solapur, Maharashtra
Report
Copy

Bata shoes code-6984

Address:Thane, Maharashtra, 401202

I have purchased new shoes of BATA Remo-6984 on 04/03/2026 from Vasai, Maharashtra. But since last week stitching of shoe toe top has started opening from joints due to which these shoes can not be used comfortably.

This is totally a manufacturing defect and company should take a responsibility of replacement of this product.

shall I return the product to dealers shop.?...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy