Bata India Complaints & Reviews

Hi i am not satisfied with your solution. i buy shoes at[protected] and with in 3 days both shoes open from sides i visit at store. i talk with manager and he ask me for leave the shoes and he said i will give for repair he said its was manufacturing fault don't worry we will repair it. after this it work for few days more then again open from same sides which they already repair once. i ask him for final solution because i have no time for visit again and again at your store so he said we we will repair i said ok last time more i can see. after repair they work few days and then again open this time i also complaint on your customer support and they give me solution for replace i was not accepting the other New shoes will be open from same side. i ask manager what is this after replace still same problem why your company making these kind of shoes why they not solving problem. again he said i can do one thing i can send for repair after repair shoe was working i was thinking now problem solved but now again same problem shoes open from same side again. you teach me good lesson i will never buy Bata Shoes again. you broke my trust . these are your words "Bata products are always manufactured with focus on comfort and durability of the product. A manufacturing or quality" Please tell me what kind of quality is this shoes only work 4 months. i pay 1399 Rupees for only 4 months working shoes. i have seating job i was using these shoes for only job 9 to 5. Bata Team if we are buying local shoes they are working more then one year at least look at your product quality which is not working more then 4 months after 3 times repair include and one time Replacement . i know i waste my money and time. Please don't cheat other peoples. i know i loose my money. it was my mistake i decide buy Bata Shoes. If your company need money Please ask for donation don't Cheat Peoples. don't play with trust and money. After Complaint 3 Times i get 50% Replacement Charges solution Complaint No – CRF552477 Complaint No. : CRF548950 Complaint No. : CRF477264 what kind of solution this after paying you 1399 your saying pay more 50%. what about my 1399 Rupees which i pay already. this not solution Bata Team think about it. after pay 1399 Inr which was only for 4 months and now you are suggestion me pay more 50% this not solution. you loose your one customer i know its not big issue but i will tell to others what kind of quality you are providing, i will post as much as i can. I was not expecting this from you Bata Shoes. Very disappointment with you product quality and services.

Dear Sir, I S. SUDHARSHAN SINGH, as i am your egular customer had purchased H.P Sandals, BATA INDIA LTD, No.418, 24th cross 9th main, BSK 2nd stg, Blore-70, of Rs.3499/-, with Cash Memo 12-11-15/1/0014, as the stitches had come within few days i got exchanged and took the same type of sandals as it was new model but after few days within your warranty upto 60 days again the stiches have come on left shoe, as i have wore this sandals occasionally, I am very sorry to say that i had never come across this kind of material from your Co.since my childhood days, this i have brought notice to the manager also he gave me email of yours. As a good customer of yours consider my request, either exchange the sandals or permit me to take some other shoes of the same cost. I hope that you wont hurt a regular Good Customer like me. Thanking you in anticipation, S. SUDHARSHAN SINGH, Mob No. [protected]

I had purchased a pair of shoes from your showroom in Good Earth Mall, Gurgaon (Shop code: 03847 ) around 6 months back and the article number of the shoe is 824-6767 / 422 - 4371f. It’s hardly 6 months and I was shocked to notice a big crack in the sole of my shoes. Please find attached pic for the same. I have been a regular customer of BATA since my school time. I always insisted my father to buy me BATA shoes and it used to last at least for 2 years. And now, after 10 years the quality has really disappointed me as sole of shoe broke in just six months. I have always suggested people to buy Bata shoes for it’s unbeatable quality, but that is not standing true now. Giving such a poor quality by charging such a high amount will definitely ruin the brand value. Request you to please arrange to either the exchange my shoes at the nearest showroom or replace the sole of my shoes. Awaiting your positive response

Hie, I have recently purchased one pair of bata sandles. Within 45 days the sandles got turned into poor quality. I am a frequent user of bata products. Just look at the images of the sandles. Giving such a poor quality by paying such a high amount will definitely ruin the brand value. So please let me exchange the sandles with another pair of sandles at the nearest showroom. Eagerly waiting for your reply, Boda sujith, [protected], sujithcabcm.[protected]@gmail.com

Sir, I have purchased a sports shoe from Bata India Ltd., P-1, CIT Road, Kolkata – 700054 on 25.10.2013 (Cash Memo No. 15/1/0013; Tel no.[protected] for my son for Rs. 1, 599/-. He has used it hardly for ten days but its pasting has worn off. We observed it in the second week of December, 2015 but we could not visit the shop due to his school schedule. We also had been out of station during the period from 23.12.2015 to 01.01.2016. We can produce documentary evidence in support of our visit to Rajasthan during the said period. We approached to outlet on 06.01.2016, but they have refused to give service stating that warranty period of sixty days is over. They charged Rs. 350/- for pasting, which I did not agree. Firstly, it is not expected that pasting would not work during this short period of time, at least from a reputed company. It is not known how such thing could happen in such season. If it is the condition, what will happen in the rainy season? Secondly, the outlet is so rigid to give guarantee/warranty, which we do not expect. If the shoe costs Rs. 1, 599/- how can pasting cost Rs. 350/- alone? Please do the needful at the earliest. Regards. Santanu Nandi. [protected], [protected]

A bad experience I have gathered. The reason I choosed Bata Product was i was looking for the durability & comfirt. & I purchased the Bata Product from the Company outlet 03/10/2015 BATA INDIA LTD 33 34 TILAK NAGAR NEW DELHI 110018 CST NO [protected] TIN NO [protected] Problem Statement 1. Product Defect The Product Get damaged within few days o[censored]se only, cracks have developed in the sole of a shoe. Pictures of the same are attached with this email. If you closely Observe the Pictures attached, you will find the developement of the crack is from the top so there is no question of mis handling of the product while use.Its Cause of Poor Quality of Material/Manufacturing. If this would have been multibrand store i would have no objection about store managers responce, but being company outlet was asking to register the complaint through net.With regret it is pointed out that more than one month has gone by after sending complaint regarding flop product of Bata slippers . Action for the same is still pending at your end. Please expedite action & mail the decision to me There I spent around 35 Mins to register my complaint & getting complaint number. [That Poor Lady("Indu": As told by Executive) was not able to generate Customer Complaint Number as server was under maintainance: So After Wating for Long Time I got my Registered Complaint Number After Investing so much of my time nothing has happened till date. Kindly tell me what should i do? Is there any way to get full compensation ? KINDLY REPLACE D MY SLIPPERS Please help me out. I have spent tremondous time on this matter as well as my patience has come to an end. I want a quick reply from your side & positive action. FROM AAJAD ASHOK GULATI 185 old sahib pura tilak nagar new delhi 18 [protected]

Good afternoon Bata store manager I made my purchases at Vikrampuri Bata out let in the month of Aug- Sep 2015 These were costly pieces frm hush puppies Leather belt is of poor quality... Within few months it is now. Double layered Looks bad The second is hush puppies leather sandle It's leather worn out inside where the foot rests Un comfort able Look in to the matter Frm Dr n s sai [protected] [protected]@gmail.com Hyderabad

I had been using BATA from last 5 or more years.Till date I never encountered much problems, but the latest bata I bought, which costed me 899/- for a model of Power Brand of BATA, the stitching on the strap, started to get peeled off, as I have kind of ignored in the begining, expecting it to be a small issue, but later as per days crossed by it became bigger, where the skin got completely peeled off.. Iam kind of very much frustrated with the product, as I also use a Woodland Sandals, with which I havent faced any issues from last 2 years..I dont why I should be writing this complaint, but still hoping for a satisfactory response.

Actually i got a pair of sneakers from your local shop but it got torned within a month.i just wanted to exchanged it with the new one but the store keeper is not exchanging it.please help me as soon as possible.i trust bata n buying shoes from there only but if you guys are not using the good material than i would not buy it again.exchanged my product .

I bought a Dr. Scholl's footwear a year back. The bar broke in less than 10 months. When I went to the showroom from where I had purchased it, I was told that Bata does not take up any repair works. I am absolutely upset. If a R's 1700 footwear does not last even a year, there are serious quality issues. And Bata so irresponsibly washes its hands off! In fact I have been spreading this information and advising friends not to buy Dr. Scholl's stuff.

We purchased 2 scholls slippers from Bata in New Delhi in May, 2015 for which Bata gives a 6 month warranty. Within 2 months, both the slippers got badly damaged (cracked, slippery sole, belts slacked) We checked with our same New Delhi vendor and he straight away denied for any repairs or replacement. (Though Bata claims of 100% replacement for major manufacturing defects in its so called policy) My next action was to follow up with customer care for more than a month, after which they agreed to replace one of the slippers or at least repair it. There was still no reply from customer care for the 2nd slipper, which is severely damaged. As instructed, I submitted my slipper in a Bata showroom. Now after another month of follow up, they have conveyed that they will neither replace nor refund for both the slippers. How unprofessional behaviour We have been using Bata for years, probably since our school days, but never expected this from Bata

A chappal which i bought on date 20 August 2015... and a month ago it get craked on both sides and belt get slacked... so it is in warranty period so it is returnable... WE ARE SURE ABOUT BATA PRODUCTS BUT THIS TIME SURETY DECREASES... Bill sr no.102234 QTY- 1871 Article- 4000 Amount- 700 Mob [protected]

I purchased a new shoes on 13.12.2015 for Rs.499/-from Bata Shoe Store, #40/9648, M.G Road, Ernakulam, Cochin, Kerala. Firstly i tried a size 6 shoes but that wasn't fit for me so the sales boy said that size 7 will be ok. He bought a size 7 shoe from the go-down but i didn't looked it carefully. When i reached home i noticed that the shoes is very dirty inside and outside. So i again went to the showroom on 24.12.2015 to meet Showroom manager to request for a replacement. But the attitude of that man really provoked me, that's why i am registering this complaint. A family friend of ours suggested me to register a complaint in the Consumer court through an Advocate, but before that i need to know what the authorities can do on this matter.Hoping for your consideration and i would appreciate your response.

I purchaed a shoe on 26.11.2015 for Rs.399/-from ur TRIPLOIA BAZAR, JAIPUR BR.ON 18.12.2015 I VISITED ur shop at 1.00PM shop Mnager told that shoe that the life of this shoe for 3 months only he showed his inability to redeem loyalty point lame excuse server is down I VISited ur MIRD, JAIPUR shop he redeemed loyalty point mob.no[protected] v.k.jain, jaipur

Hi..BATA I hve purchased shoes and sandels on 09 sep/2015 from sodala store, Jaipur for rs 2250. only .My contact no.is [protected].I purchased bata products first time, BT my experience is very bad, today 18 Dec 2015, my shoes and sandels both are Badely damage from lower side, lower lever badley cracked. Plz sir look into the matter, I also send mail you about it.

This is to inform you that, i have purched the shoes from your authorized showroom which is situated at avenue B, 31 sarojni nagar market New Delhi on 03.12.2015 at the cost of 999/- and after 2 days, it is found that upper layer of the both shoes is stripping from original shape(also pesting problem). I immediately contract to incharge of show room for in this regard but they are not solving the problem regarding change the damage shoes. I Request to you kindly look in to the matter and direct to concerning authority/manager of showroom to change the shoes as early as possible... Find the attached damage shoes pic & shoes bill. Regards Deepak kaul Mobile no=[protected], [protected]

I bought naturalizer sandals last year from bata showroom at connaught place, new delhi. in one year the sole of one sandal is broken into two pieces. when i spoke to customer care, they showed inability to attend as their policy handles only products when defect occurs within 60 days. i bought these sandals for rs3000/ and wore only in summer season and that too only as office formals. Strange bata is only concerned about policy. regret buying their premium product.

I purchased Bata's shoes as on 08/11/2015 @ 1199/- with out discount and after used of 29 days i.e. till as on 07/12/2015 . On the day 07/12/2015 it damaged on toe cap side and peel of black lather film and shown white inside it . I visited to the Bata Priority Dealer R.P. Company Shop No 25 Vishvasariya Nagar Near Triveni Piliya Gopal Pura By-pass JAIPUR then after handed over on 07/12/2015 Evening and come back barefoot . Also the person Mr. Rahul gave me receiving on bill for damage shoes and till 14/12/2015 no response from the person ( Mr. Rahul ) who committed for 03 days of final conclusion but i didn't get any response on call whenever i call to him . Finally, His brother spoke to rahul and said that company has rejected because of stumble . I spoke that it doesn't happen and why is black film peel of and why is showing white after peel of & It is not genuine shoes . i didn't accept my shoes from the shopper and its kept over there . My bill no 23393 . Kindly help out umesh [protected]

Sir, I visited the above named company store on[protected] and redeemed Bata Club points. After redemption of points, I received a message as follows Quote "Thank U for redeeming ur Bata Club Points. Here is Ur GV: 30061814. Get Rs. 150 off on next purchase of Rs.999 nd above valid till 13th Dec, 2015. Happy Shopping. Tnc." Unquote. I visited above shop on[protected], purely to avail 'Off' offered by you. The person in billing counter (Manager?) has informed that off cannot be given as this "Off" is not seen in company billing system. Even after I have shown message received in my cell Phone: +91 [protected], He did not accept to give "Off".This is for your information and further action. Yours truly, Ramaprasad K

Dear sir I have purchased a pair of shoes .The quality of shoes are not up to The Mark the upper of the shoes are made of totally different material.when I have brought this fact before local dealer he bluntly refused to listen any thing and told that there is no guarantee o[censored]pper. Sir it's not a case of guarantee .It's case of manufacturing defect. You requested to look into Attachments area Preview attachment 20151130_095755.jpg Image 20151130_095755.jpg