Bata India Complaints & Reviews

On 5 april 2016, tuesday i and my father purchased 3 pairs of shoes from exclusive showroom of bata from west patel nagar, new delhi -110038. The designing of one of my father chappal worth rs 499 is extremely different in size from each other..It look weired actually..Look like local defective chappal buy from footpath ...And same with my vellies worth rs 499 is defective and vary in design and defective item i had ever purchased..Finishing is not their in my vellies..This time bata disappointed me..And i will never visit to bata showroom again ..
Mr. Pradeep had served us.
Article no[protected] size -7
Article no[protected] size-8

I bought the chappals from Pacific Mall, New Delhi showroom on 26th January, 2016, for a price e of Rs 499/- (regular price-no discounts). The sales staff assured that it is a well proven product and if anything happens to the silver shine, even i[censored]sed in bathroom, the company would replace the article within 3 months.
The silver shine has worn off in less than 2 months and the cracked top appearance gives an ugly look, therefore rendering it unfit for usage anymore.
When we took it to the store, they said this wearing off of the silver shine is normal and was to be expected. The particular guy who sold the article to us has left the store. Thus they refused to entertain the complaint.
I have written emails too to Bata India on 29th March, 2016, and still waiting to hear from them.

I have purchased a pair of Shoe from Bata India Ltd 850 Lake Town, Block-A, Kolkata 700055 vide cash memo no #:07-12-15/1/0029 for Rs 3499/-.
I am sorry to inform that i am using Bata shoes for last 30 years . I have purchased the shoe named Hus Puppies most premium brand and its sole damaged within 15 days of my purchase.

I have purchased hus puppies shoe on 07.12.2015 from bata india limited 850 lake town, kolkata 700055 but sole paste of shoe damaged within 15 days.
Bata is such a big brand name i use it for last 30 years and hus puppeis most coastly shoe rs 3499/- still damaged in a fort night.

Sole detached, not usable

This is the worst brand in history of brands,
this company has prime spaces in all over India, and fooling Indians in mass.
Govt. should close this brand or force to sell off their business to other capable company..

Dear Sir,
i have purchased the Bata shoes in last year on month january from your authorized show room Mall road Kanpur uttar pradesh but its soul is getting remove automatically. so plz replaced the shoes or any other option .


thnkx & regards,

Amit Kumar
[protected]

I had purchased a formal shes in one of your outlets vide bill no. 08-08-15/1/[protected] store name : Bata shoe store, vijaya forum mall, vadapalani chennai).

The product is Bata Ambassador formal leather shoes -tan colour.

I am using it only for my office purpose ( travel by car only) and does not have any outdoor work.

This shoe has some latent defect in the leather and because of which it has got patches in the front (photographs were attached and sent in my email compliant no CRF588573) .

As stated earlier I am not a outdoor user and my shoes are not exposed to any chemical or any other substance that would harm the leather .

The solution received by me on registering a complaint with Bata India is that they would provide a 50% replacement of the product.

This solution is not acceptable as this is a clear manufacturing/quality defect of the product and the company should own the defect and replace it with 100% value.

I purchased the Bata product on March 1st. Within, 10days, the product got damaged. When i went the store where i purchased, they straight away rejected to even speak with me. They store person Radhakrishna was totally out of control and he darely said "This is how i speak and do what ever you want". These people doesn't know how to speak to customer. This totally disappointed me. Never visit the showroom which is located in TC Palya main road, Bangalore.

Finally, i have raised a complaint for replacement at Bata customer care but seems to be they will not replace the product or take any action against the store person who spoke to me very rashly.

Compliant no: CRF592399
Compliant date: 12/03/2016

I have been a regular customer over years of bata india. Iam very disappointed to bring this to your notice that I purchased shoes from your out let at hyderabad by spending Rs 3500/-. but to my dismay after few days I noticed that there were two patches / damages in the shoe which were nicely covered with sum substance and has given up after a lapse of couple of months making the the shoe to look rubbish. As I stay in vishakapatnam i am not finding time to go to that shop in Hyderabad and question staff.
Adding more insult the bata india, the left shoe has got torn and opened up from from the front. This time when i go to hyderabad in summer holidays I will definately go to him and see his response.
The purchase voucher number is [protected].
please look in to the matter and do justice. Your quality cannot fall down to such a low level.

We bought F[protected], sports shoes for my son on 04/02/2016, in only two weeks, the sole of the shoe is totally gone and the the show is broken on the top as well. Did not buy in discount sale, first hand rate, still so poor quality.

I purchase shoes from bata shop from dehli shop near of maharana partap bus depot, dehli6, on date 15/10/2015 after two month passing sole of shoose bakage from two three palace, when i complaint on show room the sales manager told us that we can not give any wrranty after two month please do needfull for the same price of shoe and shoocks are rs 2160

I had been to BATA showroom in Bangalore. BATA branch at Hulimavu, Bannerghatta Main road.
As I entered the showroom, all I could see are the shoes/sandals put for display. And that is all they had for SALE as well. I mean Even with great difficulty if I agree to choose one, they didn't even have the required size for me. The salesman just said this and vanished. No one even bothered to show us anything and they just happily saw us walking with "NOTHING".
After experiencing this, all I would suggest is, please do not visit BATA as it has "NOTHING". Its just an empty large showroom.

Sir,
I have brought three pairs Bata ladies slippers on 22nd Jan 2016, out these one slipper lost its color after single wearing. When I brought this in to the notice of employees of Bata store at GT road Bathinda. They simply denied to hear my complaint just because the bill they have provided me is no more readable.This unprofessional behaviour is never expected of employees of such a renowned company and will cause serious impact to the company's reputation. Hope my complaint will be resolved soon.
Rohit Gupta
# 500, Gali no. 7/1
Raman Bathinda
[protected]@yahoo.com
[protected]

I am buy shoes from bata showroom 3 month before. at now my shoes sole is damage. please do the needful.

thanks,

Interaction ID: 578202 lodged on Bata customer care

We have been using Hush Puppies products since last 7 years. We are a loyal customer of Hush Puppies as well as Bata Products. We are extremely disappointed with the product that we bought and actually turned out to be a defective one and it is really frustrating to know that you are sticking to your policy and not considering customer's disappointment in your brand's functionality. It really hurts to buy a Rs 5000 worth of sandals just to find out after 2-3 months that they are breaking off and the comfort that was felt during the time of buying the product is completely gone. We did not pay for such a pathetic quality and we have lost our trust in Hush Puppies and Bata. Although the sole broke off in 2 months, we thought it was a small problem but it continued to increase over next few months and we faced more and more issues with the product leaving no doubt that it was a defective one.

This indifferent behaviour of your customer complaint office will force us to go against the brand and spread the voice of how unreliable the company can be and how you really don't bother to provide after sales replacement and just stick to your policies.

We did not expect the company of the repute of Bata to show such disrespect and indifference to a 7 year old loyal customer. We request you to take this matter seriously and expect a positive response failing which you might force us to take a legal recourse.

I am attaching some pictures of the sandal state to give you an idea of what a Rs.5000 sandals look like in 5 months. It has been in worse state.

Dr. Scholl's Shoe sole is torn badly. It's just been 7 months. I need a free sole replacement. The shoe was bought from Bata-India-Kolkata-Gariahat. It was bought on July, 2015. Will be waiting for your reply.

I am purchasing a bata shoe from dist purulia, Westbengal.Cash memo number-
01-12-15/1/0008. and price 1999.They gave warranty for 2 month.but shoe showing defects after 2 month.and when i return they told me only for 2 month they take risk.

I had purchase a article with discount (Product name : 50097659 and order ID:[protected] from Bata online portal on 14.02.2016 . They took my order and i completed the payment also. But after two days they mailed me to refund my money in my account due unavailability of the article. My question is that if the article was not present, then they were showing on online portal and allowed for purchase and transaction of money. I want same article with discount when it is available.

I have purchased 2 pair of shoes (Black & Brown) around 6 months back from authorized Bata Outlet at Diamond Plaza, Jessore Road, Kolkata, worth Rs.1799 & Rs.1999 respectively.
I hardly wore the shoed 2-3 times each, which you will be able to understand after looking at the condition of the shoes.
Both the shoes I hope were defective so the leather shrinks and texture part is pealing and coming out and there went a lot of wrinkles....