Claimed

Bata India Complaints & Reviews

2.6
Updated: Sep 13, 2025
Complaints 2314
Resolved
1160
Unresolved
1154
Contacts

File a complaint to Bata India

Having problems with Bata India?

File a complaint and get it resolved by Bata India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Bata India reviews & complaints page 80

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rahul Gulhane
from Pune, Maharashtra
Mar 21, 2016
Report
Copy

Address: 411038

This is the worst brand in history of brands,
this company has prime spaces in all over India, and fooling Indians in mass.
Govt. should close this brand or force to sell off their business to other capable company..
Bata India customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    amit1985_don
    from Mumbai, Maharashtra
    Mar 19, 2016
    Report
    Copy

    Address: Kanpur, Uttar Pradesh, 208001

    Dear Sir,
    i have purchased the Bata shoes in last year on month january from your authorized show room Mall road Kanpur uttar pradesh but its soul is getting remove automatically. so plz replaced the shoes or any other option .


    thnkx & regards,

    Amit Kumar
    [protected]
    +4 photos
    Bata India customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      khari1976
      from Mumbai, Maharashtra
      Mar 18, 2016
      Report
      Copy

      Address: 600026

      I had purchased a formal shes in one of your outlets vide bill no. 08-08-15/1/[protected] store name : Bata shoe store, vijaya forum mall, vadapalani chennai).

      The product is Bata Ambassador formal leather shoes -tan colour.

      I am using it only for my office purpose ( travel by car only) and does not have any outdoor work.

      This shoe has some latent defect in the leather and because of which it has got patches in the front (photographs were attached and sent in my email compliant no CRF588573) .

      As stated earlier I am not a outdoor user and my shoes are not exposed to any chemical or any other substance that would harm the leather .

      The solution received by me on registering a complaint with Bata India is that they would provide a 50% replacement of the product.

      This solution is not acceptable as this is a clear manufacturing/quality defect of the product and the company should own the defect and replace it with 100% value.
      Bata India customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        V
        vinayv2589
        from Bengaluru, Karnataka
        Mar 13, 2016
        Report
        Copy

        Address: Bangalore, Karnataka, 560036

        I purchased the Bata product on March 1st. Within, 10days, the product got damaged. When i went the store where i purchased, they straight away rejected to even speak with me. They store person Radhakrishna was totally out of control and he darely said "This is how i speak and do what ever you want". These people doesn't know how to speak to customer. This totally disappointed me. Never visit the showroom which is located in TC Palya main road, Bangalore.

        Finally, i have raised a complaint for replacement at Bata customer care but seems to be they will not replace the product or take any action against the store person who spoke to me very rashly.

        Compliant no: CRF592399
        Compliant date: 12/03/2016
        Bata India customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          H
          hussain sf
          from Visakhapatnam, Andhra Pradesh
          Mar 9, 2016
          Report
          Copy

          Address: Hyderabad, Andhra Pradesh, 500001

          I have been a regular customer over years of bata india. Iam very disappointed to bring this to your notice that I purchased shoes from your out let at hyderabad by spending Rs 3500/-. but to my dismay after few days I noticed that there were two patches / damages in the shoe which were nicely covered with sum substance and has given up after a lapse of couple of months making the the shoe to look rubbish. As I stay in vishakapatnam i am not finding time to go to that shop in Hyderabad and question staff.
          Adding more insult the bata india, the left shoe has got torn and opened up from from the front. This time when i go to hyderabad in summer holidays I will definately go to him and see his response.
          The purchase voucher number is [protected].
          please look in to the matter and do justice. Your quality cannot fall down to such a low level.
          Bata India customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            Kaka2001
            from Gurgaon, Haryana
            Mar 4, 2016
            Report
            Copy

            Address: Gurgaon, Haryana, 122001
            Website: www.bata.in

            We bought F[protected], sports shoes for my son on 04/02/2016, in only two weeks, the sole of the shoe is totally gone and the the show is broken on the top as well. Did not buy in discount sale, first hand rate, still so poor quality.
            +1 photos
            Bata India customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              Payali
              from Nadbai, Rajasthan
              Mar 3, 2016
              Report
              Copy

              Address: 100006

              I purchase shoes from bata shop from dehli shop near of maharana partap bus depot, dehli6, on date 15/10/2015 after two month passing sole of shoose bakage from two three palace, when i complaint on show room the sales manager told us that we can not give any wrranty after two month please do needfull for the same price of shoe and shoocks are rs 2160
              Bata India customer support has been notified about the posted complaint.
              Dear Payali, we regret the inconvenience. Please share us your contact number and email id so we contact you directly and provide you the resolution to your concern.
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                Pratiksha Kapse
                from Chennai, Tamil Nadu
                Mar 2, 2016
                Resolved
                Report
                Copy
                Resolved

                Address: Bangalore, Karnataka, 560083

                I had been to BATA showroom in Bangalore. BATA branch at Hulimavu, Bannerghatta Main road.
                As I entered the showroom, all I could see are the shoes/sandals put for display. And that is all they had for SALE as well. I mean Even with great difficulty if I agree to choose one, they didn't even have the required size for me. The salesman just said this and vanished. No one even bothered to show us anything and they just happily saw us walking with "NOTHING".
                After experiencing this, all I would suggest is, please do not visit BATA as it has "NOTHING". Its just an empty large showroom.
                Aug 8, 2021
                Complaint marked as Resolved 
                Bata India customer support has been notified about the posted complaint.
                Dear Pratiksha Kapse, we regret the inconvenience. Please share us your contact number and email id so we contact you directly and provide you the resolution to your concern
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  Rohitgupta1221
                  from Pathankot, Punjab
                  Feb 27, 2016
                  Report
                  Copy

                  Address: Bathinda, Punjab, 151001
                  Website: Bata india

                  Sir,
                  I have brought three pairs Bata ladies slippers on 22nd Jan 2016, out these one slipper lost its color after single wearing. When I brought this in to the notice of employees of Bata store at GT road Bathinda. They simply denied to hear my complaint just because the bill they have provided me is no more readable.This unprofessional behaviour is never expected of employees of such a renowned company and will cause serious impact to the company's reputation. Hope my complaint will be resolved soon.
                  Rohit Gupta
                  # 500, Gali no. 7/1
                  Raman Bathinda
                  [protected]@yahoo.com
                  [protected]
                  +1 photos
                  Bata India customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    rksood
                    from Malkangiri, Chhattisgarh
                    Feb 24, 2016
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Raipur, Chhattisgarh, 492007
                    Website: -

                    I am buy shoes from bata showroom 3 month before. at now my shoes sole is damage. please do the needful.

                    thanks,
                    Aug 8, 2021
                    Complaint marked as Resolved 
                    Bata India customer support has been notified about the posted complaint.
                    Hi Mr. Sood, we regret the inconvenience. Please share us your contact number and email id so we contact you directly and provide you the resolution to your concern.
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      Ritesh Sangani
                      from Ahmedabad, Gujarat
                      Feb 23, 2016
                      Report
                      Copy

                      Address: 380052
                      Website: bata.in

                      Interaction ID: 578202 lodged on Bata customer care

                      We have been using Hush Puppies products since last 7 years. We are a loyal customer of Hush Puppies as well as Bata Products. We are extremely disappointed with the product that we bought and actually turned out to be a defective one and it is really frustrating to know that you are sticking to your policy and not considering customer's disappointment in your brand's functionality. It really hurts to buy a Rs 5000 worth of sandals just to find out after 2-3 months that they are breaking off and the comfort that was felt during the time of buying the product is completely gone. We did not pay for such a pathetic quality and we have lost our trust in Hush Puppies and Bata. Although the sole broke off in 2 months, we thought it was a small problem but it continued to increase over next few months and we faced more and more issues with the product leaving no doubt that it was a defective one.

                      This indifferent behaviour of your customer complaint office will force us to go against the brand and spread the voice of how unreliable the company can be and how you really don't bother to provide after sales replacement and just stick to your policies.

                      We did not expect the company of the repute of Bata to show such disrespect and indifference to a 7 year old loyal customer. We request you to take this matter seriously and expect a positive response failing which you might force us to take a legal recourse.

                      I am attaching some pictures of the sandal state to give you an idea of what a Rs.5000 sandals look like in 5 months. It has been in worse state.
                      Bata India customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        sreyashi bhaumik
                        from Kolkata, West Bengal
                        Feb 21, 2016
                        Report
                        Copy

                        Address: Kolkata, West Bengal, 700075
                        Website: www.bata.in

                        Dr. Scholl's Shoe sole is torn badly. It's just been 7 months. I need a free sole replacement. The shoe was bought from Bata-India-Kolkata-Gariahat. It was bought on July, 2015. Will be waiting for your reply.
                        Bata India customer support has been notified about the posted complaint.
                        Helpful
                        5 other people found this review helpful
                        5 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          L
                          lpuanirban
                          from Bargarh, Odisha
                          Feb 19, 2016
                          Report
                          Copy

                          Address: Purulia, West Bengal, 723102

                          I am purchasing a bata shoe from dist purulia, Westbengal.Cash memo number-
                          01-12-15/1/0008. and price 1999.They gave warranty for 2 month.but shoe showing defects after 2 month.and when i return they told me only for 2 month they take risk.
                          Bata India customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            nehasharma28
                            from Delhi, Delhi
                            Feb 18, 2016
                            Report
                            Copy

                            Address: Gurgaon, Haryana, 122001
                            Website: bata.in

                            I had purchase a article with discount (Product name : 50097659 and order ID:[protected] from Bata online portal on 14.02.2016 . They took my order and i completed the payment also. But after two days they mailed me to refund my money in my account due unavailability of the article. My question is that if the article was not present, then they were showing on online portal and allowed for purchase and transaction of money. I want same article with discount when it is available.
                            +1 photos
                            Bata India customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              mkssp
                              from Ranaghat, West Bengal
                              Feb 17, 2016
                              Report
                              Copy

                              Defective — replacement

                              Address: Kolkata, West Bengal, 700007

                              I have purchased 2 pair of shoes (Black & Brown) around 6 months back from authorized Bata Outlet at Diamond Plaza, Jessore Road, Kolkata, worth Rs.1799 & Rs.1999 respectively.
                              I hardly wore the shoed 2-3 times each, which you will be able to understand after looking at the condition of the shoes.
                              Both the shoes I hope were defective so the leather shrinks and texture part is pealing and coming out and there went a lot of wrinkles....
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy
                              R
                              Rizwan2240
                              from Mumbai, Maharashtra
                              Feb 16, 2016
                              Report
                              Copy

                              Address: Mumbai City, Maharashtra, 400008

                              I bought a shoe(Indian Size 10/ Grey color) (article no. 8082445) from Bata showroom. It torn from backside within just 15 days. I claim my warranty & handover it to the same showroom. They didn't give me any satisfied feedback till 2 months & after that they give me the same shoe but in different color with an excuse that "the color & size which you want is not in stock in our showrooms in all over Mumbai, so you just keep this shoe." Since that day I am still waiting for the shoe which is not come till the date in any of Bata showroom.
                              How much time the Bata company will take for a that?
                              Bata company make only single piece of Indian size 10?
                              +1 photos
                              Bata India customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                RgnThmHrs
                                from Bengaluru, Karnataka
                                Feb 16, 2016
                                Report
                                Copy

                                Address: 560016

                                Bought a shoes from Bata at Pheniox mall bangalore. It was with a light . Picked it on 14 Feb 2016 when i got it home the lights were not working . When i took it back the person there said there is not waranty for the lights . Agree it was mentioned in the piece but this was not even used.

                                The sales person agrees most of the shoes came with this defect . The pairon the rack was also with one working and the other not working . Why does Bata come out with a flash light shoe when they cannot manage the quality. Want a replacement for the same .
                                Bata India customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  C
                                  Chaitanya Bharat
                                  from Bengaluru, Karnataka
                                  Feb 11, 2016
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Bangalore, Karnataka, 560037
                                  Website: bata.in

                                  11Feb2016: Have redeemed a physical gift voucher of 500 rupees and made a purchase of 1702 rupees. The wrong bill was produced and total 500 plus 1700 credit card transaction was done. Now the store says can not cancel transaction and for the correction of bill have to visit the store again. Instead of payment they are asking again to visit for correction and also the transaction will not be changed as the voucher is now redeemed. Was in a urgency and did not visit store.
                                  CST number: [protected]
                                  cash memo 11-02-16/1/0008
                                  Store number: [protected]
                                  +2 photos
                                  Apr 16, 2019
                                  Complaint marked as Resolved 
                                  Have to go back to showroom to collect refund.
                                  Bata India customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    E
                                    Er Rahul Krishna
                                    from Mumbai, Maharashtra
                                    Feb 9, 2016
                                    Report
                                    Copy

                                    Address: New Delhi, Delhi, 110041

                                    Liberty Shoes Ltd. REDTAPE Lee Cooper.I purchase new shoes Article No. 824-6224 On 27 Dec 2015 from your Bata Showroom M/s Krishna Footwear’s plot No.26 Veena Enclave and rattan park main Rohtak Road opp. Metro Piller No.430 Nangloi, Delhi 110041via cash Slip No-5230 Cost 1699/ leather shoes. They told me that there is 2 month replacement Warranty of Sole of shoes. In less than 20 days My Left Led Shoes Pasting has Worn off.i have just ignored the beginning expecting it to be a small issue, but Later few days I was shocked to a big crack in the both Sole of my shoes. I told the showroom they straight away denied for any replacement. (Though Bata claims of 100% replacement for major manufacturing defects in it’s so called policy).
                                    i highly upset with bata please don't Buy Bata Products, they used very low class material.
                                    they give complain no:572841.but not short out till date..
                                    My Name: Rahul Singh.
                                    Mobile No-
                                    Bata India customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      L
                                      Loly888
                                      from Vijayawada, Andhra Pradesh
                                      Feb 8, 2016
                                      Report
                                      Copy

                                      Address: 522002

                                      I bought bata chappal in, 4 lane brodipet bata show room1 and half month ago. When i went to show them the poor quality of chappal One of the employee replied me very rude way.he behaved in arragant way inspite admitting his mistake. Very poor customer response. This is very bad.
                                      Bata India customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit