Bata India Complaints & Reviews

To whomsoever it may concern I have made a purchase from bata store ambience mall Gurgaon in march for Rs. 3700, the concern staff told me that the reward points will be updated very soon. After few months when I went to other bata store to make an another purchase I checked that there is no reward points available in my account. I contacted customer care not once but 8 times as of now but I got no response. Here is my Complaint numbers: On 2nd September 2015: 469483 On 10th September 2015: 474323 They told me that my points will be uploaded within 48 hours. So I went to the store after 3 days… NO POINTS AGAIN.. made an another purchase of around 4500 from BATA store Lajpat nagar and this time this store owner himself assured me that the my previous as well as new points will be uploaded very soon. After a month when I checked my points, It was again showing 0. Today when I called the customer care that lame customer service representative had no answer beside saying “It is still under process”, well I was amazed, disgusted, furious and disappointed with you guys. Have sent you a mail before but I haven’t received any reply. Shiraz Ali [protected]

Good Evening sir, This is one of your regular customer experienced poor quality on pair of foot wear taken. I purchased one foot wear of no:571-5176 BATA in Balajinagar branch on 20th august 2015. Within less than one month the upper layer has started going and looked very bad.. I visted retailer and asked for the same but unfortunately purchased bill was lost. So he refused to take the complaint and after seeing the condition of chappal he advised me to mail yo u.to get immediate solution. I never thought this thing will happen in BATA in very short period of time regarding quality. Plz look in to the matter and send me the solution for same as early as possible. Please note my reference number 488064 for any future correspondence but still not yet resolved. Thanking you sir.

Respected sir I bought my hush puppies shoe from bata in pondibazar it was bought before two month. the shoe's heal was teared and its condition was very worst and it is not fit to wear . so, kindly do the needful . expecting a positive reply from you...

I purchased a pair of shoes from the above mentioned outlet, the invoice number is 17-08-15/00015, dated 17/08/2015 invoice amounting 3700/- and the product code is F[protected] CITY BOUNCE. The insole of the shoe got damaged within a month. I had submitted the shoes with the store on the 29/08/2015. I have been constantly following up the store, however the store manager MR. Vinod as informed by the store has been out for a training and the attending store were not in a position to address my concern. After a week I have been told that there is nothing that they could to help me on this issue. They have advised me to buy another sole. The replacement policy states that any major damage to the sole and insole calls for a replacement. This is clearly mentioned on the bill. I have been making visits to the store as when i have been asked to do so. I have visited the store nearly 6 Times. The behavior of the store manager has been extremely rude.

Dear Sir, I have bought a pair of BATA shoe on 12.09.2015 & it cost Rs.2000/-, within two days of purchase it has broken a part from the top when i am passing through a passage in my office.Only thing it was just hit a tables leg and it was not a sharp end too. Then i approached the BATA store KARAMANA, Trivandrum, one Manager told me to mail to bata customer service.Hence i mailed to all and they responded after 3-4 communication they said it was not refundable / repairable because it was happened due to REGULAR WEAR & TEAR. I asked you all that only 3-4 days guarantee given by a BRANDED company for product worth Rs.2000..?. The word they used Regular Wear & tear, from that it is clear and absolutely evident that BATA is no longer a guaranteed product.And after broken the shoe, then only i saw that very bad quality materiel was used manufacturing a shoe worth Rs.2000/-. This is very very bad.We the consumer cant buy anything for a a guarantee. We all to reject the company BATA and their product.Again saying that nothing good afor a consumer existence of such companies At present company BATA cheated peoples across the country through their brand they created years back...

Dear Sir/Maam, I am a regular customer of Bata and have been wearing this reputed brand from past 15 years. However, I am disappointed this time with the quality of leather used in the recently bought Hush Puppies shoes. I purchased a pair of Hush Puppies on 29th July'15 (B No. 15437 worth INR 4499) from Central Mall, Gurgaon. After wearing this shoe for around 15 days, I have observed a deep cut in the leather pad below the shoe laces of one of the shoe and the same cut started to appear in the other shoe as well (Snapshot attached for reference). After this I went to the Central Mall and asked for replacement/repair of the shoe. Shoes were submitted and I have been asked to come after 15 days. And after 15 days, I have been told by Central Mall that this is not a manufacturing defect without any reasoning and with no records of getting this inspected by Bata. On asking further with their manager, I have been advised to submit a complaint in the Bata Customer care. Therefore, its my humble request to look into this issue and instruct the dealer accordingly. Regards, Manuj

Sir/ Madam This is to inform you that I purchased BATA slippers for Rs. 500 from a showroom in rohini sector 7/8 Delhi on 2 june 2015. Within three months I noticed that the back of slippers is broken i.e. there is crack at its lower surface on both the slippers. I purchased from bata considering the brand but highly disappointed that your company product does not last for more than three months. Can you suggest what should I do now? Will I be able to get the replacement? I do not have the copy of the bill with me. Thanking you Babita Kathuria

On 26 Sept l have purchased a belly vide cash memo no 26/09/15/1/0074. 03500.There was an add on d door ₹500 off above ₹2500 wen v asked the sales man replied that off s only on bata products nd what s dis fun!!! Plz guide that in bata showroom are there more products from other companies nd then wat s bata???

I purchased bata sandal in bangalore but my native is coimbatore now the of the sadal is big, i contacted customer care they said u can change n your native place in the bata showroom but i checked all the bata showroom n coimbatore they said this model is not available n coimbatore so how can i change my sandel

Dear sir,
My self ashwani kumar uttam employee of bata india ltd. as a executive - quality and production (sourcing) i have taken leave by telephone with mr. siddhartha kumar my reporting boss. and timely i have sent clinical notes by e-mail from sourcing head and reporting boss. and company he told me for resign otherwise will be termination. my company he mr. vilas baijal always follow with people's. he told me that medical gals but i have also city scan reports.
Many times i sent mail for join co. but he doesn't stop in written. only tell me oral ' you can not join again'
I am attaching many mail for complain reference.
Kindly suggest my company hr and take leagle action and i am ready to do work. kindly help for join. plz consider below e-mail.
Thanks and regards
Ashwani kumar uttam
Executive - production and quality
Bats india ltd. bata house 418/02 sector 17, mehrauli gurgaon hariyana
[protected] — n 22-sep-2015 4:54 pm, "ashwani katiyar" wrote:
Dear sir,
Kindly find attachment of procurement sheet of sep.015.
Thanks
Ashwani — dear sir,
Kindly reply me. i am awaiting for your response.
Note : i have sent many e-mail and sent you all clinical
Notes. my work has been stopped from your side on medical bed rest
Period also i informed by e-mail. i am present in ncr for your
Reply. kindly send me response by e-mail.
E-mail - ashwani.[protected]@rediffmail.com — - my work has been stopped by bata india ltd.- i have taken medical
Leave & submitted all clinical notes.-please help.

Thanks and regards
Ashwani

Ashwani katiyar
Fri, sep 11, 2015 at 4:45 pm
To: [protected]@nic.in, bs. [protected]@nic.in, rk. [protected]@nic.in,
[protected]@nic.in, gs. [protected]@nic.in, [protected]@nic.in,
Neelam. [protected]@nic.in, dheeraj. [protected]@nic.in
Cc: "'sanjay kanth'", "'kiran joshi'", "'manish jain'",
"'siddharth kumar'", "'sapan. srivastava'""reply | reply to all | forward | print | delete | show original
Dear sir,
I am ashwani kumar uttam employer of bata india ltd. corporate office
Gurgoan hr. my employment no.162653. destination - executive
-production & quality.

I have taken medical leave by my reporting boss mr. siddharth. by
Telephone and i have updated timely medical report of s. n medical
College agra india.
Before medical report every all satisfy. when i was getting effected
Medical ct scan report than bata india ltd. has been send notice and
Appear absent without information but i have already inform with
Medical report.
My company bata india ltd. has been created unwanted presser on that
Ituation. now i am well as a doctor advice but our co. hr and my
Reporting boss has been stopped my work and told me go back from
Company. kindly help i am ready to work. and please check my ability
Ince to start work to till date.
Now my personal e-mail id and bata e-mail id close from bata side all
E-mail is getting failure. i am attaching some e-mail. kindly consider
Of all e-mail. bata want to my resignation other wise co. has been
Decided my termination without legal reason.
My permanent correspondence add.
Ashwani kumar uttam
S/o krishna kant uttam
Village and post - prempur
District.-kanpur nagar
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Content-type: text/plain; charset="utf-8"dear sir,

Kindly update me my work stopped from your side. i have sent you
Already all clinical notes and bed rest with hospital reports after
Than you have given me notice. now i am ready to work i have been
Discharge from s. n hospital agra. we will submit all legal medical
Examine reports. my corresspondence add. has been changed. my
Permanent add. suitable for correspondence. i have sent many mail but i
Am not getting any e-mail from your side. this is my actual medical
Problem so please consider about all matters. if you need to telephonic
Discussed will present to you.
Add.-
Ashwani kumar uttam s/o krishna kant uttam
Village and post-prempur
District - kanpur
Pin - 208001

Thanks & regards
Ashwani — from:"ashwanikumaruttam "sent: fri, 04 sep 2015 18:36:41
To:"siddharth kumar"cc:"sanjay kanth ","kiran joshi
","vikasbaijal "subject: re: all medical reports

Dear sir,
As a telephonic discus with you. let me know contact no. of mr. vikas
Baijal, i want to some discus,
Thanks & regards
Ashwani

From:"ashwanikumaruttam "sent: mon, 24 aug 2015 23:51:28
To:"siddharth kumar"cc:"kiran joshi ","vikasbaijal "subject: re: all medical reports
Dear sir,
Plz find attachment of weekly dispatch plan sheet of vijay enterprises,
Thanks
Ashwani — from:"ashwanikumaruttam "sent: mon, 24 aug 2015 22:37:41
To:"siddharth kumar"cc:"kiran joshi","sanjay
Kanth","vikas. [protected]@bata.com"subject: re: all medical reports

Dear sir,
Regarding my job mr. vikas baijal had discussed me, i am considering of
His direction and i will take final decision dated[protected]. plz
Co-operate with me under to dt.
Thanks
Asdhwani — from:"ashwanikumaruttam "sent: tue, 18 aug 2015 15:10:22
To:"siddharth kumar "cc:"kiran joshi ","sanjay kanth "
Subject: all medical reports
Dear sir,
I am sending all clinical notes with medical bed rest. please find
Attachment. sorry for miscommunication because doctor advised me for
Bed rest. their was not possible internet and i did not sent proper
Clinical notes.

I tried contact with you last week by phone but unfortunately i could
Not connect. now never repeat miscommunication problem very sorry for
That.
Mr. vikas baijal (hr) telling me for resignation or termination today
And also told me stop work and go back. please co-operate and give me
Chance.
Thanks
Ashwani

It is inform to you that I have purchased the shoe from your authorized showroom which is situated at Napier Town Jabalpur (MP) on 24.07.2015 at the cost of Rs 1050/- and paid the amount through my Debit Card and Shoo No. is[protected]. After some time it is found that upper layer of the right shoe is stripping from original shape. I immediately contacted to incharge of Show room for in this regard but they are not solving the problem regarding change the damaged shoe. It is only two month older. Therefore, I request to you kindly look in to the matter and direct to concerning authority/manager of show room to change the shoe as early as possible. Thanking you. SUDHIR NAHATKAR Mob- [protected]

I bought a pair of hush puppies on 16/08/14 but recently the sole of the shoe got displaced.nowhere in Kolkata could the Bata outlets help me repair that.can I at least get to know from where can I repair the shoe.as repairing from outside would definitely spoil the shoe.

I have purchased a pair of shoes from bata online store(Order No[protected] and when i tried, it was very tight on my feet then i mailed to customer care of Bata as well as i had talked to them regarding size issue and they said that they will repick that soon but after 10 days no one came to repick it and today(18-Sep-2015) i again talked to them over phone but they refused to repick my shoes and asked to send it via courier from my side and they also refused to refund courier charges as well. Bata is a cheater !!! Do not buy anything from bata online store ... Vivek singh

[protected] Forwarded message[protected] From: "sushil dabas" Date: 1 Sep 2015 22:04 Subject: Compliant Resolution not provided---Order No:12075387 To: Cc: Hi, I have placed an order for Bata shoes on 23rd August and done payment of same by credit card.Within few minutes after placing my order I had called Bata customer care and asked for order cancellation.The customer care executive assured me about order cancellation and create sr regarding the same and confirmed that refund will be done within 7 working days.But Bata delivered the same order to my home in my absence and also no confirmation is taken from me before delivering this order to my home.Again I called Bata customer care and the same person picked my call and assured me for refund within 7 days.A compliant regarding this was registered both times I called up the customer care many times but till now no resolution is provided to me.That parcel is at my home since more than 7 days but no reverse pickup is done till now.Again I called customer care on 29th and same person picked my call and he assured me that resolution is provided maximum by 31st August but nothing is done till now.Finally again I called the customer care some other person picked my call and assured me a call back from higher authority for urgent resolution but I haven't receieved any call till now. Is your customer service all about Irating customers? I am having a recorded voice of all conversations done with Bata customer care executives with all false commitments. If I don't get any resolution within 48 hours as committed today, I will move to my local consumer court for resolution.This kind of bad service is hampering my daily activities and I am mentally retarded with such kind of response from Bata service.Kindly refund my amount within 2 days. Regards Sushil Dabas Mob:[protected] Email id:[protected]@gmail.com Order no:12075387

I am writing today to complain of the poor service I received from bata company on 16 september 2015.i bought a pair of chapal and shoes after 15 august 2015. i have given complaint to bata coustmer care.i just wore chapal and it thread came out after 2nd day ..moreover shoes create sore on foot because of its hard sole inside. i get reply from company that it will only get repair not replacement. however according to the rules of company product get replaced within 60 days after it purchased ..i want replacement of product .if not is there any guranty that i will not happen again...my bill get misplaced at home. but i get email from company regarding product repaired

I have given a complaint to bata india on 2nd september, that the bata show-room at vijayawada manager ramesh, was not exchanged my chappel even the chapple was not used( purchase bill date[protected]. They gave a complain no : 470074. They were not reacted for my complaint till to-day 16th september.

Dear Sir, I am a person with a strong mindset to buy n use Indian products as much as possible. I am a happy & satisfied customer with BATA products for a long period. On[protected] I purchased a pair of shoes from your outlet in Empress Mall for a special Official visit. Though my intention was to purchase a budget price pair I gone for a costly one as Your salesmen insisted me saying it’s a good leather material shoe & will not lose skin easily end min. for next 10-12 months. But the next day when first time I wear it, its skin loose giving a bad look. I was feeling a embarrassing for the full hole day & not wear it after that. Meantime As out of station I couldn’t return it to your Outlet. But on 30.08.2015 when I visited to your Outlet near to my home to buy another one. I told him this all in detail, He suggested me to report it online as he can’t help me out. So thinking that you may help me out & take a positive response I am requesting you please do the needful.It will make me happy & feel satisfied for the trust on your products. I have attached a snaps of my Purchase Bill & shoes.

My complain number is 474675, I called many times afterwords i got this mail, "Dear Customer, Greetings for the day. We thank you for being our valuable customer and appreciate your feedback. Further to the information provided by you and feedback from our store, we are happy to extend a 50% replacement for the product. Kindly follow the below procedure for replacement; 1. We will replace with the same product (article number / model) and size if available at the store. 2. If the same product (article/model) is not available in the store (due to non availability of same model, size, color etc) you can avail the replacement with any other product of equal or higher value. The difference of higher value needs to be paid by you. 3. Please note that there is no cash refund. Also, In case of replacement with a lower value item, there will be no refund of differential amount. 4. Damaged product must be submitted to Bata for replacement – mandatory. 5. THE ABOVE APPROVAL FOR 50% REPLACEMENT IS VALID TILL 25th September 2015. Kindly visit Bata Store at 7/3, Thooparahalli Village Varthur Hobli Brooke Filed Bangalore-560066 Karnataka and get in touch with the Store Manager. Please carry a printout of this email or show this email in your smart phone to the Store Manager at the time of store visit for availing the replacement. We assure you of diligent service always and look forward for your continued patronage. Kindly note the details of your complaint for all your future correspondence. Article number : 824-6826 Complaint No. : CRF474675 Regards Nitesh Ajmera Customer Service Team Bata India Ltd." What does it mean by 50 % replacement, Should i cut my shoe 50 % and get it replaced, i called them 100 times no one is helping me with the matter, i just want my shoe to exchanged as soon as possible, as it is in the warranty.

Sir, I have purchased a pair of shoes from Bata Show Room, Beach Road Branch, Kollam, Kerala State. (Shop Phone#[protected] from August 2015. Item #[protected] Size. Last week I found the sole was cut. I am working in Office. Unfortunately I lost the purchase bill from the showroom. When I submit the shoes to the showroom today 12 October 2015, they suggest to send an e-mail regarding this to the customer care. I am a regular user of bata products and this is my first experience disappointing. Awaiting your favorable response. Thanks, Saju Ismail, Laila Manzil, Edathara, Kalanjoor PO., Kollam District. Mob: [protected] E-mail: [protected]@gmail.com

I purchased a shoe on april 10 2015.it was being told that on sole 6 month warrnty but in 4 month the sole was spoil.i complained to the particular show room but those guys are fit for nothing.they only gave me the customer grievances email id and contact number.my complain number is 474309.plz help me out.my contact number is [protected]