Bata India Complaints & Reviews

Address: Bangalore, Karnataka

My wife bought a 4500 rs hush puppies shoe from the hush puppy outlet on brigade road, Bangalore .The shoe is a defective piece and the colour has already run . The store is refusing to either service the shoe or provide us a new piece even though it's still within the warranty period . Please help

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2015

Bata India Customer Care's response Dear Cherian,We apologize for the inconvenience caused to you.Please share your contact details with us so that we can reach to you directly and resolve your query.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Indore, Madhya Pradesh

date of purchase:- 29/03/2015 Article EAN code:- F[protected] I was purchased Bata shoes in Bata showroom Rajwada Indore on 29/03/2015 and after 2 Month defect found and Bata care and Shop manager not resolved problem They talk very badely

+1 photos

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2015

Bata India Customer Care's response Dear Patel,We apologize for the inconvenience caused to you.Please share your contact details with us so that we can reach to you directly and resolve your query.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Khordha, Odisha

dear sir, i parul sharma had purchased one sandal which article no. is[protected], price - Rs. 799.00 from bhubaneshwar . It got defective i.e. some stitchings came out and pasted parts come out / broken withiin 10 days . As i am the permanent customer of Bata company and i never faced such problems in past as well as its reflects the bad impression of the company

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2015

Bata India Customer Care's response Dear Parul,We apologize for the inconvenience caused to you.Please share your contact details with us so that we can reach to you directly and resolve your query.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka

Respected receiver, This chethan kumar here i took hush puppy's slipeer of 2000 rs in bata showroom rpc layout, vijaynagar banglore branch. since it was late in the evening due to some reason i was not abel to pay full amount i paid amout of 1000 rs and made the bill of that slipper and i told ur customer executive that i'll take slipper tomorrow by paying remaining amount, executive happily agreed for that.when i returned within 18 hrs that is by next day he is saying that there is no offer and offer is closed i[censored] want that slipper u should pay extra 2000 or else he will returned the amount told with arrogance. Since bata is indian company please do respect indian values and people. please dont do act like allianated company and do have clarity in ur guidelines so that customers like me cant be effected and please do teach ur executive the interaction with their customers. bill details sl no: 1094 tin; [protected] cst;90550018

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2015

Bata India Customer Care's response Dear Chethan,We apologize for the inconvenience caused to you.Please share your contact details with us so that we can reach to you directly and resolve your query.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka

Hi, This is regarding the rude and uncivilized behavior of your staff at BATA showroom at kammanahalli main road, kullappa circle, opposite Empire Hotel. I am a member of BATA as i shop a lot from here, i went to this outlet on the 6th of July 2015, and this MR Munjunath was very very rude in his behavior even to give us the sizes we asked for, yet we overlooked this behavior and bought 2 shoes, as he did not have sizes of all the slippers i picked, i told one of my family members that we will go to Khadhims, and this was overheard by Mr Manjunath. After we paid the bill and walked away to Khadims, this so called manager of Bata sent a worker, Mr Abdul wasim, to check the bags that we were carrying, to see if we took an extra shoes, as it was missing from the shop, there were atleast 20 customers when we went to BATA, and this person send his worker to check us? what atrocity is this .. ? this behavior of your staff is just intolerable. Would this person go and check all the customers that were there ? I need an answer for this rude and uncivilized behavior. Kindly take action on both of these uncivilized men, so that no one else will be in this kind of a position ? I need an apology for this, as we were very hurt with this behavior. Thanks Deepa

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2015

Bata India Customer Care's response Dear Deepa,We apologize for the inconvenience caused to you.Please share your contact details with us so that we can reach to you directly and resolve your query.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Salem, Tamil Nadu

I am an advocate. In the month of November 2014 I have purached a pair of shoes in your show room at Swarnapuri Salem. its No.[protected]size 7. Later I found that the colour of one shoes is different from another shoe. Immediately within one month I approached in charge of that shop and asked him to replace it for which told that both are same and are manufactured in one company. So he had to get consent from the company for that original receipt is required. As per his advice I handed over the original receipt in two days at the movement, he made promise that he would replaced the same as soon as he gets consents for company. Thereafter I approached three times but he is not respondent so far. I will ready to show the disclored shoes If company is wants to very same. Hence the company would advice your employ to replace the defective shoe immediately or else I will be constrained to take legal action against you

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2015

Bata India Customer Care's response Dear customer,We apologize for the inconvenience caused to you.Please share your contact details with us so that we can reach to you directly and resolve your query.

View replies

S

subu_adv

from Salem, Tamil Nadu

Jul 19, 2015

my contact No.[protected]

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka

Dear sir my child 6 year old i will taken shoes in bata show room in bangalore-560033 In near IOCL sevanagar this is the show room phone number[protected] But the shoes is going before one month i will ask that show room this person taking wrongly I will Handover bill and shoes return that show room I dont want bata shoes be take the action that show room man

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2015

Bata India Customer Care's response Dear customer,We apologize for the inconvenience caused to you.Please share your contact details with us so that we can reach to you directly and resolve your query.

Verified Support

Jul 14, 2015

Bata India Customer Care's response Dear customer,We apologize for the inconvenience caused to you.Please share your contact details with us so that we can reach to you directly and resolve your query.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Visakhapatnam, Andhra Pradesh

dear sir, i manoj yadav had purchased one sandal which article no. is[protected], size- 10, price - Rs. 499.00 from shop no. - 01051 at Dabagarden Visakhapatnam. It got defective i.e. some stitchings came out and pasted parts come out / broken within two months. As i am the permanent customer of Bata company and i never faced such problems in past as well as its reflects the bad impression of the company. i returned the sandals to the shop keeper please do the needful to replace the same as soon as possible. Regards

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2015

Bata India Customer Care's response Dear Manoj,We apologize for the inconvenience caused to you.Please share your contact details with us so that we can reach to you directly and resolve your query.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu

Hi this is Joel from Chennai, today I.e. 5th July 2015 I had one of my worst experience in shopping by entering into One of the Bata Showroom located at No.78, Mannarswamy Street, Royapuram, Chennai, India... 1) there were 4 executives inside the showroom including a store Manager named Wilson, Nobody had a courtesy to come near me to cater..I was inside the shop for more than 45 min. 2) the store Manager, Mr.Wilson was rude and didn't have the courtesy to make the executives serve me.. I had a billing of 1158 ..His answers were so rude as if I had come to shop in the midnight disturbing his sleep...I went into the shop at 9 browsing through all the footwears, found the best 3 pairs for me and took it to the billing counter and asked why no one had catered me, the reply from the store Manager was"we usually close the store at 9.30 pm." And again his answer was very rude ..that's not a good customer service. I never knew that Bata would do this and I am very disappointed..I have traveled internationally and never found such bad customer care..I am so offended

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2015

Bata India Customer Care's response Dear Joel,We apologize for the inconvenience caused to you.Please share your contact details with us so that we can reach to you directly and resolve your query.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

My son, Avinash, purchased a pair of Bata mens chappals from Chinglepet showroom on 25.6.2015. The Bill No. is 1542 dt.25.6.2015 for Rs. 699/-, the size of the chappal is 10, article no. 8613098. At first he purchased a pair of chappals and my son found it it defective as the stitches were not proper and got cut at the showroom enterance itself. So he went inside the showroom and showed it and asked for another pair. Then they again exchanged another pair of chappals for which the details are as above. Within a weeks period of time, the new chappals has been torn, ie., tow got separated from the bottom layer. The leather used in the chappals are showing some crackd on it. Hence, I am very upset to say that the quality of the chappals are very very poor. Today, I have returned back the chappals to the showroom at Chinglepet. The per incharge, Mr Bhasker, said he will compact the company and reply to me on monday. As I am not interested in buying this model again since the materials used are of very inferior quality, I humbly request you to refund my amount and oblige. I am hereby attaching the photo copies of the bill and the torn chappal. My phone no. is [protected].

+2 photos

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2015

Bata India Customer Care's response Dear Ramesh,we regret any inconvenience caused to you. Your request has been forwarded to the concerned department and will be resolved at the earliest.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Karimnagar, Andhra Pradesh

I have purchased chappals worth of rs. 999 / - on 16. 06. 2015 and paid rs. 1000 / - after a gap of two days i found that damaged chappals i have taken and i went back to the show room and asked to replace but he didnot considered my request and said used will not take back and get it repaired and i said ok repair the chappals and give me as new one because i hardly wear those only two days, when i went back to take my chappals horrible to say they just paste some gum ande gave it to me, i said i dont want those chappals, give it as fully repaired that is total sheet of foot to be repaired or else give me same model new one, but he dont accept any of both he simply saying nothing will be done more than of this, if you look the chappals it is clearly looks like those o[censored]sing for the last 6 months. My request is to please replace or got it repaired as new one because with in two of my return how can i expect a repaired one looking like 6 months old please consider my request and do the needful

Ravikumar
Working as deputy manager, state bank of india, rbo karimnagar - 505001
Mail: ravikumar. [protected]@sbi. Co. In
[protected] - - [protected]

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2015

Bata India Customer Care's response Dear customer, we regret the inconvenience caused to you. Your issue has been shared with our Customer service team and they will revert back to you at the earliest.

View replies

R

RAVIKUMAR.GORRE

from Vijayawada, Andhra Pradesh

Jul 16, 2015

Sir its been pending for too long.Kindly resolve the complaint at the earliest.

Ravi Kumar

Working as deputy manager, state bank of india, rbo karimnagar - 505001
Mail: ravikumar. [protected]@sbi. Co. In
[protected] - - [protected]

Reply

R

RAVIKUMAR.GORRE

from Vijayawada, Andhra Pradesh

Jul 30, 2015

sir plz resolve my problem, waiting for replacement, its very long pending issue

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

I purchased foot ware @ Rs 999 from the Kalka ji outlet (New Delhi) on 03 May 15. A crack has been developed in the right foot ware.I approached the said outlet on 01 Jul 15 and they advised to register the complain on line.It was not purchased on discount. TID[protected], Batch No-000813, INV No-013688, BILL No-0038.Mob No-[protected].I want replacement.

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2015

Bata India Customer Care's response Hi Praadeep, we regret the inconvenience caused to you. Your issue has been shared with our customer service team and they will revert back to you at the earliest.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Sri Ganganagar, Rajasthan

sir i ordered the bata shoes before one month. and regarding this i did complaint as much as time but the customer of bata has not been satisfying the customer. so i am very annoying to the service of bata company. so please talk to senior employee who solve my problem. i did the order from [protected]@gmail.com . Otherwise i will case against in consumer court.

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2015

Bata India Customer Care's response Dear customer, we regret the inconvenience caused to you. Your issue has been shared with our Customer service team and they will revert back to you at the earliest. Also please share your contact number.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

purchased shoes under shareholders discount coupon on 29.5.15 at Fort branch Recd a SMS mob [protected] 50 bonus points valid for 30 days when went to kharghar br to avail discount on 29.6.15, bonus points reduced to 8.No explanation from branch manager or the person at customer care that how 50 reduced to 8.In SMS no mention of validity as starting from purchase bill date . If period expired how come balance of 8 remains

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2015

Bata India Customer Care's response Dear Suresh,We apologize for the inconvenience caused to you.Please share your contact details with us so that we can reach to you directly and resolve your query.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hello I am writing for order id: 12068635. I placed this order on 12 Jun from my mobile app with Coupon code: GCKSG9ACEN for pin: 411027. In Bata website it is showing that the order is shipped. After few days I enqueried with Bata customer care and they gave me the same information, then I called "Javas" and asked about the item they said item was returned on the very next day 13 Jun. Then I made one complaint with bata, Complaint no: 424399. Now today (30/06/2015) I got one call from Bata saying the order will be cancelled and I should place a new order but the coupon code will not work and I will have to pay extra Rs500/- for your mistake and there is noting bata will do. After waiting 18 days this is the service I get from Bata. I work in a private company I know about technical problem but the way Bata handled the problem is just unacceptable. You might ignore this mail but you will surely loose one trusted customer. This is not a sustainable way to treat customers. Yours not so faithfully, Samujjwal Ghosh,

+1 photos

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2015

Bata India Customer Care's response Dear customer, We apologize for the inconvenience caused to you.Please share your contact details with us so that we can reach to you directly and resolve your query.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra

Complaint No: CRF428684 I had purchased a paid of shoes for my 7 years old nephew on 24.06.15. He wore it 2 times and it was broken in two days! The broken shoes could have also caused him serious injury. I took the shoes back to the Bata store in Bandra, Mumbai, however, they refused to give me a refund. They are only agreeing to an exchange. However, as I have explained, to the store manager and later to the customer service representative, an exchange is unacceptable since, seeing the terrible quality of footwear that bata sells, neither me nor any member from my family would be interested in owning another pair of bata shoes. After all the discussions and explaining to bata customer service and the store manager a million times, they still write back to me telling me they will be giving me an exchange. Again, I do not want an exchange; I only want my money back.

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2015

Bata India Customer Care's response Dear Alysia,We apologize for the inconvenience caused to you.Please share your contact details with us so that we can reach to you directly and resolve your query.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi, I brought a pair of shoes on 30 march 2015 from Bata barabanki showroom, but shoes pair are damaged in just 2 days, may be 2 or 3 hours after wear it, after complaint in Bata on thier toll free Number [protected] the customer care executive give me 100% assurance to fix the issue in three days but after complete the mentioned timeline again i have contacted then but againt they are asking for more 2 days time. My complaint No is :408078 &399386 &394319 &390006 & 384613 & 422360 and always your assistence ask me wait for some hours . Please act on mentiones complaint ASAP else i will register a complaint in district consumer court. I am waiting for response.my contacts detail and email id mentioned in your data base of registered complaints no...

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Jun 30, 2015

Bata India Customer Care's response Dear customer, we regret the inconvenience caused to you. Please share your contact number and email so we can assist you further with your concern.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu

No Response to our mail dated June 21st 2015. Added few more mail-id so that some responsible person with take forward. Poor Customer Redressal and Poor Quality of Product. Attention Customer Care. Within a time span of 4 months Hush Puppies shoes spoiled. Please find attached images of Shoe and bill number. Requesting to change my shoes immediately. The store manager wants Approval to change the shoe. Please go ahead do the same. Attaching Bill Copy and shoe. Cash memo no 22-02-15/1/0010 Article no 8243948

+1 photos

Bata India customer support has been notified about the posted complaint.

View replies

S

Subrahmanyam B Ch V

from Chennai, Tamil Nadu

Jun 26, 2015

Adding Images.

Product defect hush puppies Article no 8243948 - Comment #2182612 - Image #0

Product defect hush puppies Article no 8243948 - Comment #2182612 - Image #1

Reply

S

Subrahmanyam B Ch V

from Chennai, Tamil Nadu

Jun 26, 2015

Got a mail from Customer Care to come to Bangalore.
[protected][protected]

We thank you for being our valuable customer and appreciate your feedback.

We would like to inform you that an article evaluation needs to be conducted at our store.

Hence, you are requested to please visit our Bata Shoe Store at # 10 T C Palya Main Road Rammurthynagar Bangalore Karnataka 560016

The store manager will evaluate the product basis the concern highlighted by you and extend you the best possible resolution.

Kindly visit the store along with the damaged product before 10th July 2015. Please carry a printout of this mail or show this email in your smart phone to the Store Manager along with cash memo or debit / credit card statement at the time of visit.

Please note that there is no cash refund. Also, all minor defects will be first considered for repair and not directly replaced.

We assure you of diligent service and look forward for your continued patronage.

Kindly note the details of your complaint for all your future correspondence.

Contact No. : [protected]
Article No. : 824-3948
Complaint No. : CRF424176

Regards
Nitesh Ajmera
Customer Service Team
Bata India Ltd.
[protected][protected]

I purchased the product in Chennai from Express Avenue, Mount Road Chennai. And I now reside in Chennai, Please provide me store details in Chennai.

Reply

S

Subrahmanyam B Ch V

from Chennai, Tamil Nadu

Jun 26, 2015

I purchased the product in Chennai from Express Avenue, Mount Road Chennai. And I now reside in Chennai, Please provide me store details in Chennai.

Reply

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: Ghaziabad, Uttar Pradesh

BATA STORE AT WORLD SQUARE MALL MOHAN NAGAR GHAZIABAD UP-Here the staff did not display 50% off scheme, though I had recieved sms for same few hours before.when I insisted on scheme then only they accepted that there are few products on this scheme and showed me only 5 products including one pair of shoe and 4 ladies purses. their behaviour was very sceptical and nurvous .they hijacked all the schemes and customers were not told about any schemes.

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Jun 30, 2015

Bata India Customer Care's response Dear customer, we regret the inconvenience caused to you. Please share your contact number and email so we can assist you further with your conceren.

View replies

L

lucky1895

from Noida, Uttar Pradesh

Jun 26, 2015

bad customer service

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka

Veena Kesari [protected]@gmail.com I bought a pair of BATA slippers 2 months back from Bangalore. Just started using them. I can see the paint is peeling off. The quality is so back that I can can’t wear them. As shown in the photo, the black slipper is showing white surface and not wearable. I would like a full refund for this slipper immediately. Black Slipper - Rs 500

+2 photos

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Jun 30, 2015

Bata India Customer Care's response Dear customer, we regret the inconvenience caused to you. Please share your contact number and email so we can assist you further with your concern.

View replies

V

Veena Keesari

Jul 23, 2015

[protected]@gmail.com, contact number +[protected]
Please contact me as soon as possible

Bata India Complaints & Reviews

File a complaint to Bata India

Bata India reviews & complaints page 87

Defective hush puppies shoes

Post your Comment

defective shoes found after purchase.

Post your Comment

Defect in sandal

Post your Comment

payed advance for offered slipper but within 18 hours offer is gone and returned money with arrogance manner

Post your Comment

Rude behavior of the staff in Kammanahalli BATA

Post your Comment

to replace disclorod pair of shoes

Post your Comment

Shoes broken

Post your Comment

defective sandal

Post your Comment

Bad customer service

Post your Comment

very poor quality chappals

Post your Comment

replacement

Post your Comment

Crack developed in the right footware

Post your Comment

order has been not come yet

Post your Comment

non availability of bonus points and rude behavior of branch manager

Post your Comment

Disgusting service from Bata for order id: 12068635 Complaint no: 424399

Post your Comment

Refund for Bad Quality Bata Shoes Required

Post your Comment

worst quality of shoes and customer services

Post your Comment

Product defect hush puppies Article no 8243948

Post your Comment

scheme not given by staff

Post your Comment

Bad quality expensive slippers

Post your Comment

Related businesses