Bata India Complaints & Reviews

Complaint No: CRF428684 I had purchased a paid of shoes for my 7 years old nephew on 24.06.15. He wore it 2 times and it was broken in two days! The broken shoes could have also caused him serious injury. I took the shoes back to the Bata store in Bandra, Mumbai, however, they refused to give me a refund. They are only agreeing to an exchange. However, as I have explained, to the store manager and later to the customer service representative, an exchange is unacceptable since, seeing the terrible quality of footwear that bata sells, neither me nor any member from my family would be interested in owning another pair of bata shoes. After all the discussions and explaining to bata customer service and the store manager a million times, they still write back to me telling me they will be giving me an exchange. Again, I do not want an exchange; I only want my money back.

Hi, I brought a pair of shoes on 30 march 2015 from Bata barabanki showroom, but shoes pair are damaged in just 2 days, may be 2 or 3 hours after wear it, after complaint in Bata on thier toll free Number [protected] the customer care executive give me 100% assurance to fix the issue in three days but after complete the mentioned timeline again i have contacted then but againt they are asking for more 2 days time. My complaint No is :408078 &399386 &394319 &390006 & 384613 & 422360 and always your assistence ask me wait for some hours . Please act on mentiones complaint ASAP else i will register a complaint in district consumer court. I am waiting for response.my contacts detail and email id mentioned in your data base of registered complaints no...

No Response to our mail dated June 21st 2015. Added few more mail-id so that some responsible person with take forward. Poor Customer Redressal and Poor Quality of Product. Attention Customer Care. Within a time span of 4 months Hush Puppies shoes spoiled. Please find attached images of Shoe and bill number. Requesting to change my shoes immediately. The store manager wants Approval to change the shoe. Please go ahead do the same. Attaching Bill Copy and shoe. Cash memo no 22-02-15/1/0010 Article no 8243948

BATA STORE AT WORLD SQUARE MALL MOHAN NAGAR GHAZIABAD UP-Here the staff did not display 50% off scheme, though I had recieved sms for same few hours before.when I insisted on scheme then only they accepted that there are few products on this scheme and showed me only 5 products including one pair of shoe and 4 ladies purses. their behaviour was very sceptical and nurvous .they hijacked all the schemes and customers were not told about any schemes.

Veena Kesari [protected]@gmail.com I bought a pair of BATA slippers 2 months back from Bangalore. Just started using them. I can see the paint is peeling off. The quality is so back that I can can’t wear them. As shown in the photo, the black slipper is showing white surface and not wearable. I would like a full refund for this slipper immediately. Black Slipper - Rs 500

Dear fellow consumers, I urge you not to buy from Bata website or Mobile App. My order no.s were 12065986 and 12066032 One of them got cancelled same day with no explanation and the other order got cancelled after 10 days because of no stock. Both the payment was made online. I dont know if they initiated the refund or not but I did not get a single rupee back from Bata. Its been 18 days and 7 days respectively since my orders have been cancelled and I am yet to see my money or the goods. This has been the single most unpleasant experience I have ever had as an ecommerce customer. I made a compliant on their website (Reference No: 418376) and they dont have the courtesy to follow up to that complaint. I never usually speak ill of any company on the internet but I am utterly disgusted by Bata and I am going to make it my life's mission to see that nobody I know ever buys from Bata again! my email is [protected]@gmail.com Anybody can get in touch with me for proof

I purchased a sandal to my wife from Bata store mgf metropolitan mall ground floor Gurgaon date on 05/05/2015. But my wife tried that on 17/06/2015 to one hour. She got that sandal bitten her feet at four place and one side left once is falling also. When I went there that store.they said give me that I will get repaired so I don't want get repaired that because I purchased price.1699. It is not low amount and it is new. So please get exchange of that. I am regular customer of Bata but I didn't face like this problem.it is first time. So please do favour to exchange Regards Rahul. [protected]

Dear Sir, I Mr. Sameer Singh had bought a Bata Chappal/Sleeper of 2 pairs on 14/05/2015 but both of the sleeper got torned after 15 days one of the pair was on 20% discount. So, the agency people are ready to replace one pair only not the other one. While Selling they gave guarantee on replacing the both pair, but now they are not ready to replace the other one. I’m also attaching the purchased Bill with this complaint.

hello sir purchasing for BATA Slipper from M.G Road, pondicherry. That's price Rs.499 ...i used for just 15 days. i am return for that product so i need for new product.. My Bill is missing but i have article number Article no: ART.871-4183

I purchased Hush Puppies Shoes Article No.8246936 Size 1 vide Cash Memo No.1708 from your Shop No.1813 at Phase No.2, Spencer Plaza, Chennai 600002 on 17th May, 2015. Within one week o[censored]sage the shoe laces on the right leg started wearing off and the outer cover got completely peeled off in less than 3 weeks time. Today, I went to your store from where I purchased asking for replacing the original laces with new ones and the salesman (He claims to be the manager of the store) by name Mr. Mukherji refused to change the same with another pair of original laces but offered with another substitute pair instead. When I opened the pair the length was shorter than the original and I refused to accept and insisted that he should replace with original laces, he responded arrogantly stating that it is not possible and I can complain to whomever I wish and that he is not bothered. I feel such type of behaviors of your employees are highly unacceptable and would cause more harm to your brand, if left unattended. I have attached photographs of the sales person and also the shoe laces and would like you to advise the salesman to apologize for his behavior and also immediately advise the store to give me original replacement.

On 9th of May I purchased a footwear from BATA Patna, and in only one month upper portion is seperated, I was using bata products since a long time, and it was always satisfactory. But this time it's making me to change my mind towards any other brand coz of its quality. I haven't visited the store yet, coz I know they are not willing to help me, as my friends provided me feedback of that store. Store is located Nr. Central Mall Patna. Bill paid by Debit card Bill Info :: 09May15- PCD/[protected]/BATA INDIA/PATNA[protected]/- Photo is attached for your review

I have bought a sandal from company's authorize showroom at Rajkot. Company of sandal is Power. i have complain is the size of both piece is different. i have bought 10 number sandal and the size of one sandle is 10 and the size of other sandal is 9. So I want same size of both sandal (10 number).

Bata poor Quality I thought i should start wearing the formals but it all gone in waste Time, Money, and Hope Poor quality shoes with false commitments it just 1 week I bought the product from bata Manimajra Chandigarh store Article no . 851-4601 Complaint id 49730 (CUSTOMER CARE) PRODUCT COST : 1499 WITHOUT DISCOUNT Fake policy of Customer Service : Once you register a complaint on customer care they will give u big Excuse that you will our team will give u a call in 3 days (From here this show hope professional they are ) 2. No revert has been give to me till now 12-june-2015 (More than 2 weeks) PURCHASE DATE : 31 MAY 2015 . As it was of on sat sun So I planed to wear on Monday on for office What I see For whole day I was unable to wear that Shoe I went to the shop keeper they say call customer care My FOOT size is 7 but still i have take for comfortable and take 8 size (42) 3. Poor service Once you purchase never be change 4. Hard sole with shoe bit that I cant wear other shoe NEVER EVER BUY ANY PRODUCT FROM BATA ...!!! REGARDS, Pardeep [protected]

I have purchased a bata show from GIP mall in noida some one and a half month back. As the shoe was having defects i had given it back to the GIP mall store of bata. They have informed that it would 2 days to repair. Now its more than a month and shoe is not repaired. One asked for, they have not returned the shoe without repair. Pathetic condition of person across the counter. He even told that the shoe will be delivered at home address, but still no one has come to deliver.

Hi, I bought a pair of Hush Puppies shoes for Rs 4000/- on October 2014. After 3 months o[censored]sage the soles of both the shoes have got damaged. I regret to say this that I have not used this shoe for one year and the sole of my shoe has come out hanging. I have attached an image of the shoe. Please let me know why this has happened within this duration. Also I want this to be replaced by your any of your Bata showroom. My contact details are as below. Mobile: [protected] Email: [protected]@gmail.com

My name is Shatrudhan Pandey and I am the customer of Bata from My school days . Three month before I had purchase the shoe from borivali west store at a chandawarkar road store no ( 02486 ) . Model of the shoe Bata Mocassisco size of the shoe is 9 , both the pair of the shoe sole get broken . one day I find at the time of shoe Polish . I had also put this concern in front of store on Saturday . The price of the shoe is Rs 2500 / . I am not having the bill of the shoe . So I request you to please do the need full . I am also providing the picture of broken shoe sole, please find the attachment . My mob no [protected] and My mail id : [protected]@gmail.com

Dear Sir I bought shoe from Bata Showroom (store code:03847, Good Earth City Center, Sec-47, Gurgaon) on 13th April'2015 for Rs 1700 by paying cash. In less than 2 months both the inner sole and outer sole has got separated completely. The outer sole has come out totally. (Please see photograph attached) I have been using Bata products since long but problem of this kind has appeared for the first time and is shocking. I went to the shopkeeper at Bata Showroom, Good Earth City Center, Sec-47, Gurgaon for shoe replacement but he said that I have to write here. Also I remember that on the Shoe box it was written that the product has been manufactured in China, but I am sure Bata would not compromise on its high quality standard. So I request you to immediately arrange for shoe replacement/refund. Incase you need any more information please let me know. Regards Ashish Sinha [protected] Address : CW 58, Ground Floor, Malibu Town Gurgaon, Pin-122001 Haryana

Hi All, I brought a pair of shoes from Bata (old Delhi Gurgaon Road) showroom, the shoes size was exact but shoes design hurt upper part of my left foot, event i can't walk 100 meter after wear it, after complaint in Bata on thier toll free Number [protected] the customer care executive give me 100% assurance to fix the issue in three days but after complete the mentioned timeline again i have contacted then but againt they are asking for more 2 days time. My complaint No is : 411862. Please act on mentiones complaint ASAP else i will register a complaint in district consumer court. I am waiting for response.

I purchased a Bata Ambasador shoe on 31/1/2015 from the Bata Store on Coles Road, Frazer Town, Bangalore. The cost of the shoe was INR2999. To my utter shock I find that the soles of the shoes are both peeling off within a matter of just 4 months. I approached the store and the store manager has expressed helplessness and asked me to contact the customer service. Thereafter I sent an email to the customer service id to which there is not even an acknowledgemetn till date (4 days) This is totally unbecoming of a reputed company like Bata to sell defective shoes. Pl look into the matter urgently and replace the defective shoe immediately regards Sachin R [protected]

On Saturday, 6 June 2015 11:25 AM, sheetal patel wrote: On Wednesday, 3 June 2015 10:31 AM, sheetalmitesh wrote: I have serious complain about your product as earlier I mailed. I given address of that store locketed at jayratna building cross road, baroda. And the owner of that store not given telephone no and misbehaving with me which i cannot write in mail even I went 3 times to store. So I want talk with you so u please call me as earliest as possible so that I can explain you in detail. I am attaching scan copy of cash memo. You can call me at any time on my mobile no[protected]. Mitesh R Patel [protected]. Sent from Samsung tablet I have serious complain about your product as earlier I mailed. I given address of that store locketed at jayratna building cross road, baroda. And the owner of that store not given telephone no and misbehaving with me which i cannot write in mail even I went 3 times to store. So I want talk with you so u please call me as earliest as possible so that I can explain you in detail. I am attaching scan copy of cash memo. You can call me at any time on my mobile no[protected]. Mitesh R Patel [protected]. Sent from Samsung tablet -------- Original message -------- From Customer Service Date:[protected]:39 PM (GMT+05:30) To sheetal patel Subject RE: Complain Regarding Bata Shoes Dear Customer, Greetings for the day. Thank you for being a valued customer of Bata. With reference to your email, we request you to please provide us the following details to enable us to investigate the issue at the earliest - ? The Article Number (a seven digit numeric product code written inside the article). ? Please also mention if the article has been shown at any Bata store – if so please provide details of date of visit and store address / contact number. ? Amount paid for the particular Article. ? Provide cash memo number or scan copy of Cash memo, credit/debit card statement indicating the Date of purchase (In case of non availability of this information or bill, it wouldn't be possible for us to consider the request for Exchange, Repair or Replacement) ? Full address / contact no. of the store from where the purchase was made. The details that you provide us will help us take up the issue with the relevant teams. Please note your Email Query Reference number: 401037 for any future correspondence in this matter. Regards Customer Service Department Bata India Ltd. Join our exclusive Customer Membership Program, Earn Privilege Points and enjoy special benefits. To register, shop & share your mobile number at your favorite Bata, Hush Puppies & Footin Stores. ||Bata Club || Hush Puppies Signature Club || Footin Fashion Club || ________________________________________ From: sheetal patel [[protected]@yahoo.com] Sent: Saturday, May 09, 2015 5:33 PM To: Customer Service Subject: Complain Regarding Bata Shoes Dear Sir, Myself Mitesh Patel from Baroda. i purchased Bata leather shoes from Bata Store, jayratna building cross road, Baroda. on 20/03/2015. i started it to wear from 02/05/2015. but one shoes gets browinish in colour and one is same black colour within one week. the shoes is not polished, not washed by water or any chemical then why this colour changed. i purchased by bill no 13172 date 20/03/2015 one pair-10 no. Please reply as earliest. Thanking you, Mitesh Patel C/36, Kubernagar Society, Deep Chambers Road, Manjalpur Naka. Baroda - 390011. Mob - [protected]. Dear Customer, Greetings for the day. Thank you for being a valued customer of Bata. With reference to your email, we request you to please provide us the following details to enable us to investigate the issue at the earliest - ? The Article Number (a seven digit numeric product code written inside the article). ? Please also mention if the article has been shown at any Bata store – if so please provide details of date of visit and store address / contact number. ? Amount paid for the particular Article. ? Provide cash memo number or scan copy of Cash memo, credit/debit card statement indicating the Date of purchase (In case of non availability of this information or bill, it wouldn't be possible for us to consider the request for Exchange, Repair or Replacement) ? Full address / contact no. of the store from where the purchase was made. The details that you provide us will help us take up the issue with the relevant teams. Please note your Email Query Reference number: 401037 for any future correspondence in this matter. Regards Customer Service Department Bata India Ltd. Join our exclusive Customer Membership Program, Earn Privilege Points and enjoy special benefits. To register, shop & share your mobile number at your favorite Bata, Hush Puppies & Footin Stores. ||Bata Club || Hush Puppies Signature Club || Footin Fashion Club || ________________________________________ From: sheetal patel [[protected]@yahoo.com] Sent: Saturday, May 09, 2015 5:33 PM To: Customer Service Subject: Complain Regarding Bata Shoes Dear Sir, Myself Mitesh Patel from Baroda. i purchased Bata leather shoes from Bata Store, jayratna building cross road, Baroda. on 20/03/2015. i started it to wear from 02/05/2015. but one shoes gets browinish in colour and one is same black colour within one week. the shoes is not polished, not washed by water or any chemical then why this colour changed. i purchased by bill no 13172 date 20/03/2015 one pair-10 no. Please reply as earliest. Thanking you, Mitesh Patel C/36, Kubernagar Society, Deep Chambers Road, Manjalpur Naka. Baroda - 390011. Mob - [protected].