Bata India Complaints & Reviews

My son, Avinash, purchased a pair of Bata mens chappals from Chinglepet showroom on 25.6.2015. The Bill No. is 1542 dt.25.6.2015 for Rs. 699/-, the size of the chappal is 10, article no. 8613098. At first he purchased a pair of chappals and my son found it it defective as the stitches were not proper and got cut at the showroom enterance itself. So he went inside the showroom and showed it and asked for another pair. Then they again exchanged another pair of chappals for which the details are as above. Within a weeks period of time, the new chappals has been torn, ie., tow got separated from the bottom layer. The leather used in the chappals are showing some crackd on it. Hence, I am very upset to say that the quality of the chappals are very very poor. Today, I have returned back the chappals to the showroom at Chinglepet. The per incharge, Mr Bhasker, said he will compact the company and reply to me on monday. As I am not interested in buying this model again since the materials used are of very inferior quality, I humbly request you to refund my amount and oblige. I am hereby attaching the photo copies of the bill and the torn chappal. My phone no. is [protected].

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2015

Bata India Customer Care's response Dear Ramesh,we regret any inconvenience caused to you. Your request has been forwarded to the concerned department and will be resolved at the earliest.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Karimnagar, Andhra Pradesh

I have purchased chappals worth of rs. 999 / - on 16. 06. 2015 and paid rs. 1000 / - after a gap of two days i found that damaged chappals i have taken and i went back to the show room and asked to replace but he didnot considered my request and said used will not take back and get it repaired and i said ok repair the chappals and give me as new one because i hardly wear those only two days, when i went back to take my chappals horrible to say they just paste some gum ande gave it to me, i said i dont want those chappals, give it as fully repaired that is total sheet of foot to be repaired or else give me same model new one, but he dont accept any of both he simply saying nothing will be done more than of this, if you look the chappals it is clearly looks like those o[censored]sing for the last 6 months. My request is to please replace or got it repaired as new one because with in two of my return how can i expect a repaired one looking like 6 months old please consider my request and do the needful

Ravikumar
Working as deputy manager, state bank of india, rbo karimnagar - 505001
Mail: ravikumar. [protected]@sbi. Co. In
[protected] - - [protected]

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2015

Bata India Customer Care's response Dear customer, we regret the inconvenience caused to you. Your issue has been shared with our Customer service team and they will revert back to you at the earliest.

View replies

R

RAVIKUMAR.GORRE

from Vijayawada, Andhra Pradesh

Jul 16, 2015

Sir its been pending for too long.Kindly resolve the complaint at the earliest.

Ravi Kumar

Working as deputy manager, state bank of india, rbo karimnagar - 505001
Mail: ravikumar. [protected]@sbi. Co. In
[protected] - - [protected]

Reply

R

RAVIKUMAR.GORRE

from Vijayawada, Andhra Pradesh

Jul 30, 2015

sir plz resolve my problem, waiting for replacement, its very long pending issue

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

I purchased foot ware @ Rs 999 from the Kalka ji outlet (New Delhi) on 03 May 15. A crack has been developed in the right foot ware.I approached the said outlet on 01 Jul 15 and they advised to register the complain on line.It was not purchased on discount. TID[protected], Batch No-000813, INV No-013688, BILL No-0038.Mob No-[protected].I want replacement.

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2015

Bata India Customer Care's response Hi Praadeep, we regret the inconvenience caused to you. Your issue has been shared with our customer service team and they will revert back to you at the earliest.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Sri Ganganagar, Rajasthan

sir i ordered the bata shoes before one month. and regarding this i did complaint as much as time but the customer of bata has not been satisfying the customer. so i am very annoying to the service of bata company. so please talk to senior employee who solve my problem. i did the order from [protected]@gmail.com . Otherwise i will case against in consumer court.

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2015

Bata India Customer Care's response Dear customer, we regret the inconvenience caused to you. Your issue has been shared with our Customer service team and they will revert back to you at the earliest. Also please share your contact number.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

purchased shoes under shareholders discount coupon on 29.5.15 at Fort branch Recd a SMS mob [protected] 50 bonus points valid for 30 days when went to kharghar br to avail discount on 29.6.15, bonus points reduced to 8.No explanation from branch manager or the person at customer care that how 50 reduced to 8.In SMS no mention of validity as starting from purchase bill date . If period expired how come balance of 8 remains

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2015

Bata India Customer Care's response Dear Suresh,We apologize for the inconvenience caused to you.Please share your contact details with us so that we can reach to you directly and resolve your query.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hello I am writing for order id: 12068635. I placed this order on 12 Jun from my mobile app with Coupon code: GCKSG9ACEN for pin: 411027. In Bata website it is showing that the order is shipped. After few days I enqueried with Bata customer care and they gave me the same information, then I called "Javas" and asked about the item they said item was returned on the very next day 13 Jun. Then I made one complaint with bata, Complaint no: 424399. Now today (30/06/2015) I got one call from Bata saying the order will be cancelled and I should place a new order but the coupon code will not work and I will have to pay extra Rs500/- for your mistake and there is noting bata will do. After waiting 18 days this is the service I get from Bata. I work in a private company I know about technical problem but the way Bata handled the problem is just unacceptable. You might ignore this mail but you will surely loose one trusted customer. This is not a sustainable way to treat customers. Yours not so faithfully, Samujjwal Ghosh,

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2015

Bata India Customer Care's response Dear customer, We apologize for the inconvenience caused to you.Please share your contact details with us so that we can reach to you directly and resolve your query.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra

Complaint No: CRF428684 I had purchased a paid of shoes for my 7 years old nephew on 24.06.15. He wore it 2 times and it was broken in two days! The broken shoes could have also caused him serious injury. I took the shoes back to the Bata store in Bandra, Mumbai, however, they refused to give me a refund. They are only agreeing to an exchange. However, as I have explained, to the store manager and later to the customer service representative, an exchange is unacceptable since, seeing the terrible quality of footwear that bata sells, neither me nor any member from my family would be interested in owning another pair of bata shoes. After all the discussions and explaining to bata customer service and the store manager a million times, they still write back to me telling me they will be giving me an exchange. Again, I do not want an exchange; I only want my money back.

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2015

Bata India Customer Care's response Dear Alysia,We apologize for the inconvenience caused to you.Please share your contact details with us so that we can reach to you directly and resolve your query.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi, I brought a pair of shoes on 30 march 2015 from Bata barabanki showroom, but shoes pair are damaged in just 2 days, may be 2 or 3 hours after wear it, after complaint in Bata on thier toll free Number [protected] the customer care executive give me 100% assurance to fix the issue in three days but after complete the mentioned timeline again i have contacted then but againt they are asking for more 2 days time. My complaint No is :408078 &399386 &394319 &390006 & 384613 & 422360 and always your assistence ask me wait for some hours . Please act on mentiones complaint ASAP else i will register a complaint in district consumer court. I am waiting for response.my contacts detail and email id mentioned in your data base of registered complaints no...

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Jun 30, 2015

Bata India Customer Care's response Dear customer, we regret the inconvenience caused to you. Please share your contact number and email so we can assist you further with your concern.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu

No Response to our mail dated June 21st 2015. Added few more mail-id so that some responsible person with take forward. Poor Customer Redressal and Poor Quality of Product. Attention Customer Care. Within a time span of 4 months Hush Puppies shoes spoiled. Please find attached images of Shoe and bill number. Requesting to change my shoes immediately. The store manager wants Approval to change the shoe. Please go ahead do the same. Attaching Bill Copy and shoe. Cash memo no 22-02-15/1/0010 Article no 8243948

Bata India customer support has been notified about the posted complaint.

View replies

S

Subrahmanyam B Ch V

from Chennai, Tamil Nadu

Jun 26, 2015

Adding Images.

Reply

S

Subrahmanyam B Ch V

from Chennai, Tamil Nadu

Jun 26, 2015

Got a mail from Customer Care to come to Bangalore.
[protected][protected]

We thank you for being our valuable customer and appreciate your feedback.

We would like to inform you that an article evaluation needs to be conducted at our store.

Hence, you are requested to please visit our Bata Shoe Store at # 10 T C Palya Main Road Rammurthynagar Bangalore Karnataka 560016

The store manager will evaluate the product basis the concern highlighted by you and extend you the best possible resolution.

Kindly visit the store along with the damaged product before 10th July 2015. Please carry a printout of this mail or show this email in your smart phone to the Store Manager along with cash memo or debit / credit card statement at the time of visit.

Please note that there is no cash refund. Also, all minor defects will be first considered for repair and not directly replaced.

We assure you of diligent service and look forward for your continued patronage.

Kindly note the details of your complaint for all your future correspondence.

Contact No. : [protected]
Article No. : 824-3948
Complaint No. : CRF424176

Regards
Nitesh Ajmera
Customer Service Team
Bata India Ltd.
[protected][protected]

I purchased the product in Chennai from Express Avenue, Mount Road Chennai. And I now reside in Chennai, Please provide me store details in Chennai.

Reply

S

Subrahmanyam B Ch V

from Chennai, Tamil Nadu

Jun 26, 2015

I purchased the product in Chennai from Express Avenue, Mount Road Chennai. And I now reside in Chennai, Please provide me store details in Chennai.

Reply

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: Ghaziabad, Uttar Pradesh

BATA STORE AT WORLD SQUARE MALL MOHAN NAGAR GHAZIABAD UP-Here the staff did not display 50% off scheme, though I had recieved sms for same few hours before.when I insisted on scheme then only they accepted that there are few products on this scheme and showed me only 5 products including one pair of shoe and 4 ladies purses. their behaviour was very sceptical and nurvous .they hijacked all the schemes and customers were not told about any schemes.

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Jun 30, 2015

Bata India Customer Care's response Dear customer, we regret the inconvenience caused to you. Please share your contact number and email so we can assist you further with your conceren.

View replies

L

lucky1895

from Noida, Uttar Pradesh

Jun 26, 2015

bad customer service

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka

Veena Kesari [protected]@gmail.com I bought a pair of BATA slippers 2 months back from Bangalore. Just started using them. I can see the paint is peeling off. The quality is so back that I can can’t wear them. As shown in the photo, the black slipper is showing white surface and not wearable. I would like a full refund for this slipper immediately. Black Slipper - Rs 500

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Jun 30, 2015

Bata India Customer Care's response Dear customer, we regret the inconvenience caused to you. Please share your contact number and email so we can assist you further with your concern.

View replies

V

Veena Keesari

Jul 23, 2015

[protected]@gmail.com, contact number +[protected]
Please contact me as soon as possible

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Dakshina Kannada, Karnataka

Dear fellow consumers, I urge you not to buy from Bata website or Mobile App. My order no.s were 12065986 and 12066032 One of them got cancelled same day with no explanation and the other order got cancelled after 10 days because of no stock. Both the payment was made online. I dont know if they initiated the refund or not but I did not get a single rupee back from Bata. Its been 18 days and 7 days respectively since my orders have been cancelled and I am yet to see my money or the goods. This has been the single most unpleasant experience I have ever had as an ecommerce customer. I made a compliant on their website (Reference No: 418376) and they dont have the courtesy to follow up to that complaint. I never usually speak ill of any company on the internet but I am utterly disgusted by Bata and I am going to make it my life's mission to see that nobody I know ever buys from Bata again! my email is [protected]@gmail.com Anybody can get in touch with me for proof

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2015

Bata India Customer Care's response Dear customer, we regret the inconvenience caused to you. Your issue has been shared with our Customer service team and they will revert back to you at the earliest.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Gurgaon, Haryana

I purchased a sandal to my wife from Bata store mgf metropolitan mall ground floor Gurgaon date on 05/05/2015. But my wife tried that on 17/06/2015 to one hour. She got that sandal bitten her feet at four place and one side left once is falling also. When I went there that store.they said give me that I will get repaired so I don't want get repaired that because I purchased price.1699. It is not low amount and it is new. So please get exchange of that. I am regular customer of Bata but I didn't face like this problem.it is first time. So please do favour to exchange Regards Rahul. [protected]

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2015

Bata India Customer Care's response Hi Rahul, we regret the inconvenience caused to you. Your issue has been shared with our Customer service team and they will revert back to you at the earliest.

View replies

K

kumar0701

from Delhi, Delhi

Jul 6, 2015

Dear sir
I am in shocked. Bata has committed to me on this forum. But after that they did not give any call and massage also. Please guide to them don't make cheat with customer. Customer believe this forum than they do request on this forum.
I kept patience but now it's shocked full.
Regards
Rahul [protected]

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra

Dear Sir, I Mr. Sameer Singh had bought a Bata Chappal/Sleeper of 2 pairs on 14/05/2015 but both of the sleeper got torned after 15 days one of the pair was on 20% discount. So, the agency people are ready to replace one pair only not the other one. While Selling they gave guarantee on replacing the both pair, but now they are not ready to replace the other one. I’m also attaching the purchased Bill with this complaint.

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2015

Bata India Customer Care's response Dear customer, we regret the inconvenience. Please share your contact number and email so we can contact you directly and provide you the resolution to your concern

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Pondicherry, Puducherry

hello sir purchasing for BATA Slipper from M.G Road, pondicherry. That's price Rs.499 ...i used for just 15 days. i am return for that product so i need for new product.. My Bill is missing but i have article number Article no: ART.871-4183

Bata India customer support has been notified about the posted complaint.

Jun 18, 2015

Updated by Srinivasan_2015 my phone no: [protected]

View replies

S

Srinivasan_2015

Jun 24, 2015

hello sir purchasing for BATA Slipper from M.G Road, pondicherry. That's price Rs.499 ...i used for just 15 days. i am return for that product so i need for new product.. My Bill is missing but i have article number Article no: ART.871-4183
Complaint Status
[Jun 18, 2015] Bata India customer support has been notified about the posted complaint.
[Updated by Srinivasan_2015 Jun 18, 2015]

my phone no: [protected]

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu

I purchased Hush Puppies Shoes Article No.8246936 Size 1 vide Cash Memo No.1708 from your Shop No.1813 at Phase No.2, Spencer Plaza, Chennai 600002 on 17th May, 2015. Within one week o[censored]sage the shoe laces on the right leg started wearing off and the outer cover got completely peeled off in less than 3 weeks time. Today, I went to your store from where I purchased asking for replacing the original laces with new ones and the salesman (He claims to be the manager of the store) by name Mr. Mukherji refused to change the same with another pair of original laces but offered with another substitute pair instead. When I opened the pair the length was shorter than the original and I refused to accept and insisted that he should replace with original laces, he responded arrogantly stating that it is not possible and I can complain to whomever I wish and that he is not bothered. I feel such type of behaviors of your employees are highly unacceptable and would cause more harm to your brand, if left unattended. I have attached photographs of the sales person and also the shoe laces and would like you to advise the salesman to apologize for his behavior and also immediately advise the store to give me original replacement.

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Jun 15, 2015

Bata India Customer Care's response Dear customer, we regret the inconvenience. Please share your contact number and email so we can contact you directly and provide you the resolution to your concern.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Patna, Bihar

On 9th of May I purchased a footwear from BATA Patna, and in only one month upper portion is seperated, I was using bata products since a long time, and it was always satisfactory. But this time it's making me to change my mind towards any other brand coz of its quality. I haven't visited the store yet, coz I know they are not willing to help me, as my friends provided me feedback of that store. Store is located Nr. Central Mall Patna. Bill paid by Debit card Bill Info :: 09May15- PCD/[protected]/BATA INDIA/PATNA[protected]/- Photo is attached for your review

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Jun 15, 2015

Bata India Customer Care's response Dear customer, we regret the inconvenience. Please share your contact number and email so we can contact you directly and provide you the resolution to your concern.

View replies

C

chandraji1988

from Chennai, Tamil Nadu

Jun 12, 2015

Unexpected, worst quality.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Rajkot, Gujarat

I have bought a sandal from company's authorize showroom at Rajkot. Company of sandal is Power. i have complain is the size of both piece is different. i have bought 10 number sandal and the size of one sandle is 10 and the size of other sandal is 9. So I want same size of both sandal (10 number).

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Jun 15, 2015

Bata India Customer Care's response Dear customer, we regret the inconvenience. Please share your contact number and email so we can contact you directly and provide you the resolution to your concern.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Chandigarh, Haryana

Bata poor Quality I thought i should start wearing the formals but it all gone in waste Time, Money, and Hope Poor quality shoes with false commitments it just 1 week I bought the product from bata Manimajra Chandigarh store Article no . 851-4601 Complaint id 49730 (CUSTOMER CARE) PRODUCT COST : 1499 WITHOUT DISCOUNT Fake policy of Customer Service : Once you register a complaint on customer care they will give u big Excuse that you will our team will give u a call in 3 days (From here this show hope professional they are ) 2. No revert has been give to me till now 12-june-2015 (More than 2 weeks) PURCHASE DATE : 31 MAY 2015 . As it was of on sat sun So I planed to wear on Monday on for office What I see For whole day I was unable to wear that Shoe I went to the shop keeper they say call customer care My FOOT size is 7 but still i have take for comfortable and take 8 size (42) 3. Poor service Once you purchase never be change 4. Hard sole with shoe bit that I cant wear other shoe NEVER EVER BUY ANY PRODUCT FROM BATA ...!!! REGARDS, Pardeep [protected]

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Jun 15, 2015

Bata India Customer Care's response Hi Pardeep, we regret the inconvenience caused to you. Your issue has been shared with our Customer service team and they will revert back to you at the earliest.

View replies

V

Vansh Pandey

from Basi, Punjab

Jun 12, 2015

XXXXXSAY NO TO BATA...XXXXXXXXX

This should be the brand slogan

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

I have purchased a bata show from GIP mall in noida some one and a half month back. As the shoe was having defects i had given it back to the GIP mall store of bata. They have informed that it would 2 days to repair. Now its more than a month and shoe is not repaired. One asked for, they have not returned the shoe without repair. Pathetic condition of person across the counter. He even told that the shoe will be delivered at home address, but still no one has come to deliver.

Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Jun 15, 2015

Bata India Customer Care's response Dear customer, we regret the inconvenience caused. Please share your contact number and email with us so we can contact you directly and resolve your concern

Bata India Complaints & Reviews

File a complaint to Bata India

Bata India reviews & complaints page 88

very poor quality chappals

Post your Comment

replacement

Post your Comment

Crack developed in the right footware

Post your Comment

order has been not come yet

Post your Comment

non availability of bonus points and rude behavior of branch manager

Post your Comment

Disgusting service from Bata for order id: 12068635 Complaint no: 424399

Post your Comment

Refund for Bad Quality Bata Shoes Required

Post your Comment

worst quality of shoes and customer services

Post your Comment

Product defect hush puppies Article no 8243948

Post your Comment

scheme not given by staff

Post your Comment

Bad quality expensive slippers

Post your Comment

Un-Professional Behaviour, Order Not Received, Refund not made

Post your Comment

not perfect product

Post your Comment

Complaint of not replacing the Defected Products.

Post your Comment

product damaged

Post your Comment

Worn out laces within one week of purchase of Hush Puppies Shoes

Post your Comment

Refund OR replacement Required

Post your Comment

different size of Sandals in one box

Post your Comment

Bata poor Quality worst PRODUCT SEEN EVER

Post your Comment

Defective Shoe not repaired and returned from past 1 month

Post your Comment

Related businesses