Bata India Complaints & Reviews

I bought a chappal/slipper from Bata store in Connaught Place, Block B, New Delhi on July7, 2015. The payment was made by Credit card of my son of HDFC Bank. We have misplaced the bill. Two chappals/slippers were bought at the same time. The flat slipper was worn only twice. On the second occasion in the market, the slipper broke to my utter surprise and embarrassment. I hope you can understand, what all I had to undergo at that moment. I am sending you the transaction details.. Hope you will do the needful at the earliest. 07/06/2015 BATA INDIA LIMITED NEW DELHI 1, 298.00. The cost of the broken slipper is Rs 798/-

Dear sir,
I buy new sandal from ur store vut few days i found my sandel was crack then i contact ur bata store he tell me it was a defective pair nd he give me new same pair again few days it was damage again i visit store then asocaite tell me i could not help u because it was exchange...plz solve my problem my contact number is [protected] nd store address is 403 lagpat nagar, model town. jalandhar (punjab) 144001 nd cash memo num Sl. No. 03901/ 1775 nd article number 8614067

Sir, I have purchased a Bata Chappal from Bata Shop at vazhuthacaud (G.P Trans Towers, Vazhuthacaud, Trivandrum ) on 19.06.2015. In the beginning there was no problem in using chappal, after one week it was seen that there was a colour fade inside chappal, below foot. It is seen that in used condition and cannot use for outside travel. Its beauty is gone out. Its cost was Rs. 699/- Since the chappal was in unused condition within one...

I had purchase a pair of bata shoe before a month for Rupees 1999/- from forum fizza mall Mangalore, Dakshina kannada. But the shoe quality is very low, it gets ruined after few uses. I want to make refund it. My Name is Ashraf Mobile number is +91 [protected] email id : ashraf.[protected]@in.labournet.in

My name is Soumya Kanta Biswas, I have bought a Bata Shoe near about october 2014 from Kolkata grand hotel bata showroom. The price of shoe was 2699 . The sole of the left shoe is depart from upper part last month. I was using the shoe and also followed the instruction what was given by you. The article no. of shoe is 871-8011 . The price tag of the box was 1199 but I bought the shoe at Rs 2699 .(one of the fault) .I have already complained but you have denied to give service or any money back.My previous Interaction id is 443567.As per the price, this shoe should lasting atleast for 1.55 - 2 years .If I buy a shoe from WOODLAND at that price it will be long lasting atleaSt for 3 - 5 years . I never expect that the quality of bata shoe is poor .

So, as You have deny to give me any service or money refund I will bound to go CONSUMER FORUM for complaining against you and will try to spread your worst service/quality in social media . I will take 3 days before complaing and expect to get a reply from you as soon as possible .

Thanks and Regards
Soumya Kanta Biswas

[protected]/[protected]

I bought a blue loafers from hush puppies. Today unfortunately I was wearing it while it was raining and the shoes got wet. After taking off my shoes, I realized my feet were blue from the shoe. Now after washing and scrubbing, still the color persists. This has hampered my daily activity of yoga and work. It's an embarrassment in front of people. Hush Puppies distributor in India is Bata, and when i tried to contact there support didn't get a favourable response. So I came to consumer forum and complain about the cheap products they are using to fool innocent customers. I want a compensation.

Dear sir,
Bata india
I purchase a school uniform shoe on 23rd june 2015 from a bata store[protected] / 3 m g road kolkata 700007. Article no (F[protected]) . Cash memo 23 - 06 - 15 / 1 / 0095. I wear that shoe few of days but the steach of shoe is open in some day. On 22nd july i go to store for claim the store manager give me a recipt for reciving of shoe and told me that come after 4 days but today 27th july i visit the store for shoe then i find that no any repairing or and exchange done and infact manager told me that i pay additional 150 rupee for new shoe. Then i told him to give me back the old shoe. They returned me the old shoe without any repair or any exchange. I have only uniform shoe so i can not attend the school without the shoe in previous day i have the received receipt which i can show to school for not wearing of school shoe but today i have nothing to show in state of school and also i can not wear that shoe. . .
Please help me my phone no is [protected] and email id is singh88. [protected]@gmail.com

Dear sir,
Our shop located at 178 / 179b, raju nagar, okkiam thuraipakkam, chennai. 600097, from 23rd night 9 pm onwards we are facing one phase power cut, we already launch a complaint and receive the complaint no ie.[protected], but till we are not gettingany solution, kindly request you to do the needful

Thanks & regards
A. Jerry (Manager)
Bata india ltd
Chennai

It was today at 11:34am when I called up at the Bata Store in Alambagh when the manager answered my call. I have been struggling from the past four days to get my pair of footwear exchanged. Today when I complaint, the manager unnecessarily yelled me, and harrassed me just because I was a girl. After an argument, without letting me complete my sentence he banged the phone on me.

I purchased Bata back formal shoes costing 3000/- from nearest store in Rohini, New Delhi, 110085. However after 1 wear its finishing ruined.. Is there is way out to get this replaced or repair...from left side shoe got loosen up. Please help me on this as I am very old customer since I was child and wearing bata Naughty.

I have registered a complaint telephonically on[protected] regarding defects in stitching of power jogger shoes purchased from CSD 5762-21 Sub Area Canteen, 21 SUB AREA DRC C/O S6 APO. My complaint no. is 438562 registered on[protected]. It is very heartening that after a lapse of 10 days, I have not received any resolution till date.

Dear Concern,

Greetings, I hope my mail finds you well.

At the outset I would like to inform you that my latest experience with your "brand" in very unpleasant. I’m one of your loyal customers. Matter of fact is my entire family is fond of “ BATA’’ .But I must say quality of your product degraded drastically of late . I’m summarizing for you the incident with great regret .I purchased a ladies sandal around five months back from your Rajarhat City Center 2 store. It’s worth Rs.499.But surprisingly it’s got spoiled just after few usage. .Hardly I wear it three to four times which you can find out from the attached pics .Both pair’s pasting opened just after couple o[censored]sage .it’s really unprecedented from a "Brand, , like your stature.

I know am bit late to escalate the issue but trust me due to time constraint unable to report it earlier & even was hesitant to do so. I believe the matter will get treated with adequate fairness which in turn will again enable me to build the trust against the brand.

Looking forward to your positive reply.

Thank you for your time.

Best regards,
Manas Roy.
[protected].

Hello. This complaint is regarding your Virar (west) branch. Today me and my wife went to your store for purchasing shoes and sandal. The salesperson was very rude in his behavior. My wife liked a sandal and asked him if you have the same sandal in a different color, he replied that this is only pair we have. However after some time we found out the same sandal in a different color on another shelf. When we were looking for some more sandals he said that you have already gone through our product on a previous shelf why do you want to see more?. This was highly unprofessional behavior and we left without purchasing anything. Is Bata giving away Sandals/Shoes for free and that's why your salespeople behave so rudely with customers?

This is to infoem you that I have purchased chappals article no.[protected] size 6, from BATA franchise store shop no. 7, 8, 9, 10, Anant-3, Co-op. Hsg., society, Ostwal empire, Boisar 401501 on 13.06.2015 but within one month the chappals were torn out and the store is not ready to replace the chappals, though they are ready only to repair . Kindly look into the matter and do the needful. Also we are attaching the photo for your reference. Kindly reply at the earliest on suyesh.[protected]@gmail.com.

Sir, I would like to mention here that I had purchased a pair of chappals for my wife from the BATA showroom at Court Circle, P.B. Road, DHARWAD Karnataka on[protected] with my debit card. The cost of chappals along with a pair of socks was Rs. 518. The shop has delivered two chappals with two different numbers of 5 and 7. All these days my was negotiating to use these chappals without any idea of different sized chappals. Mean time she was getting swelling in her feet as a result of this (How can we expect that shop will give us chappals of two different sizes). When I examined closely I came to know about the the fact. The shop has not taken the chappals back saying that I have to bring the receipt. I do not have the receipt now. But I have a proof that I have purchased it through my debit card[protected] with POS No. as 812789 for Rs. 518. Will this not be sufficient to get a replacement for new Chappals. This is simply the negligence of the staff at the BATA shop. Now I request you to intervene in this matter and replace the chappals or direct the concerned to issue new chappals. Waiting for your reply

I have bought the chappal from Bata store at Vadodara - Gujarat location for Rs. 750. Now, while walking there is some noice is coming which is very irritating. The shoe sole quality very good but i dont understand why this noice is coming. Bata company's quality department should check this.

I purchased a slipper of Rs.149 from Bata Garia store, Kolkata. They noted my mobile number and I got a SMS from them stated that I got 1 point and Rs.50 off on any product on my next buy within 30 days. I again visited that particular Bata store within 4 days and purchased another slipper Of Rs, 149 and after deducting that Rs.50, I paid Rs.99. Then the particular salesperson handed me the sipper in a POLYTHENE BAG. I knew that Bata is famous for their customer services, but I didn't know that they had started giving polythene bags instead of bags printed Bata on them. Is it because that I only shopped for Rs.99, and not for any bigger amount, that's why they gave me a POLYTHENE BAG??? When I asked that salesperson for a Bata bag he replied me that it was out of stock. I have been buying shoes from Bata for more than 5 years. But I am sorry to say that I've never experienced this type of inconvenience before. Also the behavior of that salesperson was not good.
This is my last visit to that particular Bata store and I will suggest my relatives and friends not to visit that store. Thank you.

I purchased a chapal for my son for Rs. 499.00 from Bata India Shakti Nagar they noted my mobile and number for registration purposes on 11.07.2015 and a sms from bata india received on 12.07.2015 that thanks for registration and stated that u have earned 4.0 points on your first purchase. 50 bouns points worth Rs. 50 valid for 30 days and I visited again to the bata ashok vihar to buy another chapal for my younger son but they refused to redeem these point and misbehaved also, and said that if you want to redeem these points you have to wait for 10 minutes because so many customers are coming i want to say that I am not a esteemed customer for those persons. do some thing otherwise Bata will Say Tata. My name is rakesh malik from delhi and my number is [protected]

I have bought one pair of Shoe from Alpha One mall store Ahmadabad on 06/06/2015 and used the same for 1 time and have found that it has pasting issue and bottom of shoe is defective( Pasting issue). I have approached store for rectification of the same but he denied that we can not do any thing in this. I told him that I have purchased the same around month back only and on that he told me that no warranty is available on pasting issue, this was not told to me during purchase. Apart from this his attitude was also very rude and he told me to come with memo again and he will see what can be done. This was not expected from the company like BATA.

Dear Sir, Reference to mails sent on : 1st Mail on[protected], 2nd Mail on[protected], 3rd Main on 6-7-2015 On Date 5-4-2015 i purchased Shoe from Bata Shoe Store - # 610, Avenue Road, Near Rice Memorial Church, Bangalore - 560002. Invoice Bearing No. - 30405 Article - 8546349, Size - 9 Quantity - 1 Pair Net M.R.P. - 1999+01 = 2000 I worn the above mentioned shoes only 10 times and the soul of the shoes ripped apart. Upon showing the shoes to the Bata Shoe Store, they first made me roam for 2 consecutive days saying come tomorrow. After that on[protected] i angrily questioned them why should i come again & again when there is clear manufacturing defect in the shoes. It's already under guarantee period & i should be given the replacement immediately. Then the Bata Store person took the defective shoes from me and wrote on the Purchase Bill Replacement Shoe[protected] and told me to come again tomorrow i.e. on[protected]. After that from[protected] up till[protected] i continuously went to the Bata Store for new pair of shoes and every time i was given the same reply saying "we have sent the shoes to company and we have not received any reply from the company". On[protected] i got angry and questioned there carelessness the Store Person Shivu who was already holding my Purchase Bill added NO in front of Replacement Shoe[protected] which was written earlier as stated above and started doing correction on the date trying to make[protected] look like[protected]Purchase bill attached for your reference). I questioned this act of fraud & injustice been done to me and he started abusing by using vulgar language & threatening me of serious consequences. I made many requests to the bata store owner and have also made complaints on customer.[protected]@bata.co.in, www.bata.in and also on www.bata.com/customer-service websites. But till date there has been no response from either of them. Therefore, i urge your good-selves to please provide me New Pair of shoes as per companies rules given on the purchase bill & safe guard consumers from such unlawful acts & fraud. Kindly do justice & oblige. Proof of Purchase Bill attached for your reference. Thanking you Awaiting your kind & speedy response Thanaram No.5/2, 2nd Cross, Huriopet, B.V.K. Iyengar Road Cross, Bangalore - 560 053. M.: [protected].