Bata India Complaints & Reviews

Dear Sir With reference to the above noted subject here i have inform you that I have purchased a power jogger shoes from Bata store from Connaugh Place New Delhi. I have purchased a bata shoes because it lasts for long time. But the sole of the shoes broken within four-five months of purchasing. When contacting Bata store at Bhangel Noida they told they don't know the item and the warranty is for only three months. But how can the sole of a Bata shoe cracks within four-five months. Even a shoe purchased from Srileathers 1and half years back is still with me. My faith on Bata will lost. Plese look into the matter. I will send the photo proof whenever it will be required. My number is already registered with Shri Bhagwan (shribhagwan.[protected]@gmail.com) [protected]

I will purchase new pair of ladies sandals in last month from Bata showroom with cash memo. But within one month this pair sole wear out and damage. I will go back to showroom but they replied i will register online complain giving him hard copy of this complain and the y will take action on it.

This is regarding a pair of Bata flat shoes / bellies that I had purchased from your MAYUR VIHAR PHASE 1, store in March, 2015. The shoe code/ model no is as follows:551-3988, 0566-08/14 and the color is brown. The problem is that after 3/4 wears, there is a hole/tear on the upper side of the shoe near the small toe area. Your store salesman had advised me to write to you since I no longer have the cash memo. Kindly advise your store in Mayur Vihar to replace the torn pair...My email id is [protected]@hotmail.com aand my mobile no is [protected].

the bellies that i have bought from delhi (mahagun mall) is of very bad quality as when i wear them it causes scratches on my feet.the number of that belly is 551-4988. and the manufacturing date is 0566 - 08/14.I bought it for 799 Rs. and in the month of march 2015.

Bata has duly acknowledged replacement for a defective product black Mocassino shoe (Size 7) with model[protected] A vide CRF381677. However on visit to the designated Bata Stores as per the resolution provided, the Stores Manager was unable to provide the replacement as the EAN ref . was not provided in the resolution & without which the claim replacement could not be completed. Repeated requested to the Stores Manager and calls to Customer care is in vain & as a customer I am still awaiting the resolution, which is purely due to internal issues within Bata If this is the Customer Service & resolution provided by Bata, then a customer like myself will deter from buying any Bata product in future, & will not prefer mental agony after paying such a premium price. Now I have been provided another complaint ref # 384866 the resolution for which is awaited. The matter is going on rounds since more than 2 weeks, and as a customer I am being penalised for purely internal billing issues within Bata. Regret if I do not get a feasible resolution on the replacement in the next 2 days, I will be forced to move to the Customer Forum for appropriate redressal of the issue. Regards, Anindya Contact[protected] Email : [protected]@yahoo.com

Sir, I have purchased shoes from your Bata shop located at Lower Bazar Shimla District Shimla Himachal Pradesh during 08/2014 bearing Model No.[protected]/0148 for Rs. 1399/-. I used the shoes during 10/2014 for the first time after rainy season but with in week the leather of shoes torn and it appeared that plastic coat has been made on leather and these shoes completely damaged with in month and were not worth bearing. Undersigned visited the Bata Shop in Lower Bazar Shimla and met with Manager Sh. Krishan Kumar and he advised me to lodge complaint on customer care[protected] and complaint was also lodged . Undersigned also received confirmation of complaint through e-mail on[protected] but no response was received from your company regarding complaint . I again inquired from customer care and I was told that warranty is only for two months and as such nothing can be done. I used these shoes with in warranty period and action was initiated with in warranty. I again visited the shop at lower bazar Shimla on[protected] and I was told that I entire detail of sale is available with company as the shops are authorized to retain record only for two months. Though the amount is meager but such type of quality of shoes from Bata India is not expected . For years I have been purchasing shoes from road side winders/local made shoes and the quality of these shoes are more better that branded shoes of Bata India. I hope that my complaint shall be look into in a proper way and amount shall be reimbursed to undersigned after inquire from your shop at Lower Bazar Shimla otherwise I will file complaint in consumer court for redressed of my grievance. The Image of torn leather of above shoes is being enclosed. The complaint has already been made on-line to the company and at customer care service but no action has been taken by BATA India Ltd.

Hi, my Article number:f[protected], cash memo: 21-03-15/1/0022, branch code 01100, paid 699/-, i used just one day after i found damage, i went to Bata show room with cash memo, they told we do repair and give after 2 days, again one more cousin problem I want replace new pair,

We purchased ladies foot wear from your vashi sec. 17 shop on 13th September 2014. The details are brand name Dr Scholl, model no. 674-6502, size 3. The item is old product, probably not sold for long time after manufacture. We are regular customer of your referee shop. We have never noticed such a serious defect in products manufactured by M/s Bata India Ltd. Presently we are using brands Like Hush puppies, all season shoes gents chappals etc etc. In referee case left n right footwear top has separated from bottom. Whole thing appears to have been burnt. To keep your name and keep our interest alive in your organization YOU MUST REPLACE THE FOOTWEAR IMMEDIATELY WITHOUT WASTE OF ANYTIME. With best wishes for immediate action. Your well wisher and still committed customer

I purchased shoes for Rs. 3600 from Bata's Canought Place, Delhi store about a month back. Now the pasting of the shoes got removed for which the warranty is for 6 months. I have already spoken at the store. As per them, I have to visit the store & leave the shoes for 1-2 days, they will get that repaired & then I have to collect the same again from the store only. This is not acceptable because this is their responsibility to get the same replaced because this is a faulty piece.

I purchased footware of Rs.2170 today from Bata Store, S V Road, Malad West, Mumbai. There was an offer of 250 off on bill of Rs.1999. However, the counter manager denied to give discount as there are two bills prepared for two article. I asked to make a combined bill. However, he denied. When I am purchasing two articles in 7 minutes amounting more than Rs. 1999, they have to give the benefit. Kindly look into the matter.

Dear Sir, I have purchase a shoe design no.851-6663 at the rate of Rs.2299 from the Bata Show room situated at South City Mall at Kolkata, three month back, unfortunately the purchase bill has been misplaced, as i have the reliability on the Bata products and i think the products need not necessary to be replaced by the customers. I am the Bata product user since 1983. I am very surprise that the above shoe which i was purchased in the month of Janusry, 2015 has been damaged, that the sole of the shoe has been breaked. I have told the fact and shows the shoe to the Bata show room, where it was purchased, they advice me if the customer care will permit through mail regarding exchange of product then we can do so. You are requested to permit to exchange the shoe and liberty to purchase other design of shoe and i will pay the difference amount if any. Regards

Dear Sir/Madam, I purchase Bata Shoes worth Rs. 3499 from Bata shoe Store, B-15, C.P-2, New Delhi on 02/02/2015. Model No. -8086017. A warranty of 60 days was provided. But within 20 days of purchase the shoes started tearing. And upto now they have torn to a large extent. I visited the showroom on 25/3/15 and the customer representative asked to put the mail on the company's email-id. So I am mentioning my problem here. These shoes were mentioned to be in fresh and there was no discount on them. so these carry a warranty of 60 days. so you are requested to do needful. Thanking you.

I purchased a pair of shoes from BATA Store, Pratap Nagar, Mayur vihar, Delhi - 110091 at price of Rs. 2300/- on 10.11.2014 vide Cash Memo No.[protected]/0020. However, after 2-3 months, I observed that the soul of both the shoes begun to tear. At present the shoes are of no use. This is the quality offered by BATA company. I sent an email to customer care of Bata which replied me to show the shows to the said store for evaluation of damage and also stated that it will be repaired. But Manager of the said store told me that he is waiting for settlement claim. I am running from piller to post but to no avail. PURAN KUMAR [protected]

I bought a bata footwear from bata shoe store, k mall, kollam on 28/07/2014. (bill number 2175). After 7 months o[censored]sage the sole of footwear was torn at different places.so I went to the store and asked for a repair or replacement.I gave the footwear to the store and later they called me and told that the repair will cost 300 rs.I told them that its been only seven months and I had bought it for 1400 rs.they told that the company is not giving replacement sole for free even if its under 1year.so I asked them to give a bill for the repair.they are not ready to that also.they also informed that correct size sole is not available so finishing wont be good.so kindly look in to the matter and make necessary arrangements for solving this issue

Hi, I brought a pair of Hush Puppies shoes on 17th Jan 2015. Model No. is 854-6704. The amount was Rs. 1890. I brought from the below shop: 533/ 01026, BATA Shoe Store, M G Road, North, Cochin - 680 035 (KERALA) Its been only 2 months and most of the sole of the shoes have withered out. Its totally disheartening considering that I brought the shoes as I was planning to travel abroad. Since, such an expensive pair of shoes had such a damage, I either want the money back or want a full replacement of the shoes. Kindly revert as soon as possible. Regards, Anoop Menon [protected] [protected] [protected]@yahoo.com

I purchased the bata shoes online from amazon.in, description as "Bata Men's Krptan black formal shoes - 8 UK[protected]"

I am very disappointed since I bought a shoe in the last week of December 14. Within 3 months the stitches came out
I have picyure of damaged shoes but "Attach photo proof" tab is not working. It was very disappointing to see this. I also registered a compliant to Bata customer care ie 375708 on 13th march but still I didn't get any feedback from them.

Please raised my complaint again ASAP.

Thanks
Prem chand Mourya
+91-[protected]/ +91-[protected]
dwivedi.[protected]@gmail.com

I have purchased Article no 818-9734 Rs. 2299/- INR shoes size UK-11 from Bata Shoe Store - Noida Sector 18 Bata's shop and for the Manufacturing problem i replaced it from 808-9748 Article INR 1999/- but in this article i faced Soul problem again so that i again complaint and change with same article. Now again with in 18 days i face soul problem again. Really i totally fed up to Bata's Quality and don't want to replace again and again. Now i want my money back, Not want replacement it because of poor quality and wasting my time to visiting your Shop again and again more than two-three times.

I purchased a pair of shoes on 23.12.2014. Within 3 months the stitches came out. Yesterday I had been to the shop to complain and was told to give a complaint to the customer care. The shop ID no. is 556 / 02085 and the address is B-283, 1st Floor, Phadke Road, Dombivili (E) 421 201 and the Article No is 808-6517. Kindly resolve this issue at the earliest. IYER SUBRAMANIAM MOB. # [protected]

Sir, I have purchased a foot wear from Kothamangalam Bata on 5-3-2015 article number 873-3681 it total damaged so please replace or repair the manufacture defect bigil jose

Hi customer care, I am very disappointed since I bought a shoe in the month of Sept'14 (not from sale) from fresh lot from BATA showroom situated in Prahlad Nagar, Ahmedabad. Ph: 30001813, contact person MP Bukhari and Akram Shaikh. I am VP of a MNC located in prahlad nagar and I wore this black color shoe thrice a day with very limited walking since I travel by car. I bought the shoe at the price of 1699 and the article code is F[protected] SUPER STAR BOUGHT ON 09.09.14. Suddenly I realised yesterday that both the bottom of the shoe is broken. I am attaching a picture. It was very disappointing to see this. I contacted today to the showroom and they told me that the replacement is not in their hand and I am required to send an email with details. Ideally the replacement should be on the store itself and not following the long procedure of writing email and than going back again to the store. I have been very loyal customer to BATA since decades, our whole family prefers BATA over and above any other brand but this time I feel like cheated. I sincerely request you to address my grievance and an immediate replacement to be approved of my shoes. I have attached the pathetic condition of the bottom of the shoe. I wore it hardly for 2 months since I have many other pairs which I use on roster basis. Looking forward for an immediate resolution of my grievances here. Regards RAHUL GARG [protected]